• Sasha Carruthers
    Sasha Carruthers
  • Jayne Roberts
    Jayne Roberts
  • Zoe Banks
    Zoe Banks
Stanford Grey has been created because we believe that the service received when buying, selling or renting a property could be greatly improved upon. We have fifteen years experience in providing our clients with exemplary customer care and never fail to go above and beyond the realms of what can expected from your average estate agent.

More than that, we pride ourselves in offering competitive fees and accurate market valuations so that we can complete your instructions in an efficient and ti
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Unit 60, Basepoint, Metcalf Way
Crawley
West Sussex
RH11 7XX
01293817602

 
www.stanfordgrey.co.uk Properties for sale
Properties for rent
Oct 25,2017
Minithumbup
Sasha Carruthers
By: 'Shannon'
Oct 25,2017
0 people found
this helpful
Sasha has been amazing and very helpful and supportive throughout my experience and kept things moving and kept me updated...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 10,2017
Minithumbup
Sasha Carruthers
Jayne Roberts
By: 'Eddie T'
Oct 10,2017
0 people found
this helpful
Using Stanford Grey was a positive experience, they were proactive in every thing they did, all that was discussed was adhered too, all appointments made was managed well and we were kept informed of cancellations, when correct tenant was found the process was smoothly dealt with and at present the managing of our apartment is being dealt with in the same manor as the letting....
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Comment on agent fees
Very happy with fees
Was this helpful? Yes
Oct 08,2017
Minithumbup
Sasha Carruthers
By: 'Robert H'
Oct 08,2017
0 people found
this helpful
Sascha and the team at Stanford Grey have been fantastic throughout the entire letting process. As a first time landlord, I was keen to find the right tenant for my home. Sascha and Jayne have been consistently professional, clear in their communication, attentive to my requirements as a landlord, effective at finding an appropriate tennant and highly efficient at processing the tenancy from start to finish. I have no doubt that I will continue to work with Stanford Grey in the future, and can...
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Comment on agent fees
Excellent value
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Oct 07,2017
Minithumbup
Sasha Carruthers
By: 'Charcazley'
Oct 07,2017
0 people found
this helpful
Sasha has helped me right from the start. Messages were constant and kept me up to date with information from the land lady. Also, helped me with what to do as it was my first time....
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Comment on agent fees
Definitely one of the most expensive I've come across
Was this helpful? Yes
Oct 07,2017
Minithumbup
Sasha Carruthers
Jayne Roberts
By: 'Chatterbox'
Oct 07,2017
0 people found
this helpful
Reasonably priced, Good communication via phone and email,will recommend someone definately Prompt and kept to their word, very pleased...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2017
Minithumbup
Jayne Roberts
Sasha Carruthers
By: 'LF25'
Oct 06,2017
0 people found
this helpful
Thank you very much for all your help! Both Sasha and Jayne were professional, approachable, informative and kept me up to date throughout the whole process. I would highly recommend using Stanford Grey Ltd and look forward to using them again in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 27,2017
Minithumbup
Sasha Carruthers
By: 'Susan'
Sep 27,2017
0 people found
this helpful
Impeccable service provided from the girls at Stanford Grey I will be recommending them to friends and family in the future!...
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Comment on agent fees
Very Reasonable
Was this helpful? Yes
Sep 25,2017
Minithumbup
Jayne Roberts
By: 'Nick Solomides'
Sep 25,2017
0 people found
this helpful
As always no nonsense, direct communication. Clear pricing and pro active approach. Very fast and efficient response to all queries...
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Sep 06,2017
Minithumbup
By: 'michael'
Sep 06,2017
0 people found
this helpful
I have used Stanford Grey on a few occasions for letting flats in the Crawley area and have always been very pleased with the service...
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Comment on agent fees
good
Was this helpful? Yes
Aug 29,2017
Minithumbup
Sasha Carruthers
Jayne Roberts
By: 'sandom'
Aug 29,2017
0 people found
this helpful
Sasha Carruthers has been very professional, reliable and proactive in finding us a tenant for our property. Sasha has a very keen and thorough understanding of the rental market and has provided us with invaluable advice/guidance on approaching the rental market as new landlords. We are delighted with the service we received at Stanford Grey who have been prompt, courteous and very flexible with arranging viewings and visits to suit our availability. Jayne has strived to keep us updated on the...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 25,2017
Minithumbup
Sasha Carruthers
By: 'Abhinav'
Aug 25,2017
0 people found
this helpful
Sasha really helped is to ensure we had all of the information we needed before moving in, and that we were moved in ny the date we wanted, which was very important to us...
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Aug 24,2017
Minithumbup
Sasha Carruthers
By: 'Cs'
Aug 24,2017
0 people found
this helpful
Sasha helped my family with a very difficult situation. My partner has a disability and Sasha worked very hard to secure us with a suitable property that we are happy with.SO thank you....
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Comment on agent fees
I think they are high
Was this helpful? Yes
Aug 17,2017
Minithumbup
Sasha Carruthers
By: 'TipTopBows'
Aug 17,2017
0 people found
this helpful
I can not thank sasha enough, she was very helpful in all aspects. I felt she bent over backwards for me and I'm over the moon that I chose Stanford grey. Amazing people Amazing company Highly Recommended....
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Aug 04,2017
Minithumbup
Sasha Carruthers
Jayne Roberts
By: 'Carmen'
Aug 04,2017
0 people found
this helpful
Fabulous in all aspects!!. Sasha is incredible, always a step forward pro-active. Super competent, and dedicated to her job. Really impressive. I will rely on them in the future!.I Finally found a decent/proper estate agent. Thank you so much ladies....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Aug 03,2017
Minithumbup
Sasha Carruthers
Sasha Carruthers
By: 'Rickie Carr'
Aug 03,2017
0 people found
this helpful
I have some properties I needed rental income from and was recommended Sasha Carruthers as some one you could trust to find the answer to my questions and rely upon to act in a professional and carrying manner, I wasn't disappointed and will be putting more of my properties her way....
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Comment on agent fees
Agents fees were very much in line with the larger companies and was more than happy with my fees
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Jul 29,2017
Minithumbup
Sasha Carruthers
By: 'Joe Driver'
Jul 29,2017
0 people found
this helpful
Fantastic customer service very happy with my new accommodation!! Great branch and great staff! Highly recommended! Thank you for everything...
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Jul 27,2017
Minithumbdown
Sasha Carruthers
Jayne Roberts
By: 'Luke'
Jul 27,2017
0 people found
this helpful
Great service we are very happy in our new home, Sasha understood my situation and helped me in every way possible, thank you!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 26,2017
Minithumbup
Sasha Carruthers
Jayne Roberts
By: 'Mr Peter barnes'
Jul 26,2017
0 people found
this helpful
Very professional throughout the whole process, found the right tenant . Totally different from other agents . No lies The perfect agent...
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Comment on agent fees
The agents fees are good and worked for me
Was this helpful? Yes
Jul 24,2017
Minithumbup
Sasha Carruthers
By: 'Timothy'
Jul 24,2017
0 people found
this helpful
Sasha was very friendly and answered any queries I had, the place was extremely nice, I would 100% recommend this estate agent for anyone looking for somewhere to live....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 21,2017
Minithumbup
Sasha Carruthers
By: 'deborah'
Jul 21,2017
0 people found
this helpful
Sasha was very professional On time for meeting . Very helpfull . She explained everything to me and made sure i understood the next steps and what will happen....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 21,2017
Minithumbup
Sasha Carruthers
Sasha Carruthers
By: 'Akin'
Jul 21,2017
0 people found
this helpful
Sasha and her team have been amazing, great service professional. Our move was so smooth and I cannot thank Sasha enough GREAT SERVICE will definitely recommend Stanford Grey to anyone. Hope to stay in our property for a long time. Thank you for a great service...
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Comment on agent fees
Excellent
Was this helpful? Yes
Jul 20,2017
Minithumbup
Sasha Carruthers
By: 'bella'
Jul 20,2017
0 people found
this helpful
i can not than sasha from finding the perfect property for me, the sale ran quick and smooth and im so excited to have a future in my new property, thank you sasha!...
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Comment on agent fees
good
Was this helpful? Yes
Jul 12,2017
Minithumbup
Sasha Carruthers
By: 'Ms Patel'
Jul 12,2017
0 people found
this helpful
I cannot thank Sasha enough with the most amazing service. she approached me to sell and took me out of my misery went on as multi BEST DECISION EVER, I can honestly say this has been BY FAR the best service I've had, been trying to sell my property through various other agents and I can honestly say that I could not recommend Sasha and Stanford Grey enough Sasha helped us with obtaining a quick offer on our property and being so helpful during the process - easy and smooth. I will definitel...
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Comment on agent fees
Excellent - worth every penny
Was this helpful? Yes
Jul 12,2017
Minithumbup
Sasha Carruthers
By: 'DavidC'
Jul 12,2017
0 people found
this helpful
Sasha was very professional, she provided a lot of knowledge of the housing market and answered any questions I had promptly....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jul 06,2017
Minithumbup
Sasha Carruthers
By: 'Denise.E'
Jul 06,2017
0 people found
this helpful
I've been investing in property for almost 20 years now and Sasha has helped me find some very profitable deals, alongside sharing her knowledge of the ever changing market and assisting me with advice where needed. I would recommend Stanford Grey to anyone looking to invest within Surrey and Sussex....
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Comment on agent fees
Good
Was this helpful? Yes
May 16,2017
Minithumbup
Sasha Carruthers
Jayne Roberts
By: 'Cilla'
May 16,2017
1 people found
this helpful
I received the best customer care with tenacity and professionalism. This made me very confident with my choice and I am very much satisfisfied and happy with the service I received. I'll always recommend Stanford Grey....
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Comment on agent fees
The quality of service matches the Agent's fees.
Was this helpful? Yes
May 16,2017
Minithumbup
Sasha Carruthers
Jayne Roberts
By: 'Gloria'
May 16,2017
0 people found
this helpful
Sasha and Jayne were very helpful throughout the whole process of getting our flat. When it came to moving into the flat Sasha was very very accommodating in getting the keys and paperwork to us as me n my flat mates work schedules are hectic....
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Comment on agent fees
Good
Was this helpful? Yes
May 11,2017
Minithumbup
Sasha Carruthers
By: 'raymond'
May 11,2017
0 people found
this helpful
Sasha, highly efficient and attention to detail . she went over and above with finding us a tenant for our property to let. sasha's reliable helpful with any concerns and comments we may have. keep it up and wishing you the very best in all you do for Stanford -Grey...
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Comment on agent fees
good
Was this helpful? Yes
May 11,2017
Minithumbup
Sasha Carruthers
By: 'Glory'
May 11,2017
0 people found
this helpful
I have not seen someone or a group who understood this letting agents business than Sasha and her team she is simply the best...
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Comment on agent fees
good it worth it
Was this helpful? Yes
Apr 27,2017
Minithumbup
Sasha Carruthers
Jayne Roberts
By: 'Brenda'
Apr 27,2017
1 people found
this helpful
So pleased with the efficient professional and friendly attitude of this company. They have just found another tenant within a very short time for another property that we had to rent. Both of my property's were let within record time. I can highly recommend them and would not hesitate to use them again...
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Comment on agent fees
Agents fees are very competitive
Was this helpful? Yes
Areas covered
  • RH11
  • Crawley
  • RH12
  • Horsham
  • RH10
  • Croydon
  • RH6
  • South Croydon
  • RH1
  • South Norwood
  • RH2
  • Thornton Heath
  • RH13
  • Copthorne
  • CR0
  • East Grinstead
  • CR2
  • Horley
  • CR7
  • Redhill

NALS TPOS TDS SAGEagent


Review statistics

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Job vacancies

Please see a list of jobs available

Agent Fees

Landlords

5%+VAT Lettings with rent collection
8%+VAT Full Management

Tenants

£200 administration fee per tenancy
£100 referencing fee per adult
Last updated at 3:07 PM 31/10/2017 by allAgents

Complaints Procedure

In light of our commitment to customer service, and in accordance with the guidelines of our membership with NALS and The Property Ombudsman, we are pleased to offer the following official complaints procedure;

If you have a complaint, which has not been satisfied at local office please, please follow the procedure set out below;
1. Jayne Roberts, Company Director, has been appointed to deal with complaints and you should write to her marking you letter Private & Confidential at the following address: Stanford Grey, Unit 60, Basepoint, Metcalf Way, Crawley, West Sussex, RH11 7XX or email jayne@stanfordgrey.co.uk

2. Whilst every effort would be made to satisfy your complaint orally, investigations into each matter, possibly including several individuals, do require that complaints are made in writing in order that a full reply can be made. Stanford Grey will always try to satisfy your complaint directly and as efficiently as possible.

3. Upon receipt of your written summary of the complaint, we will contact you within three working days to acknowledge receipt and inform you of our understanding of your complaint. You will be given the opportunity to respond with any additional comments you may have in relation to this.

4. Within seven days of receipt of your written summary, you will be written to by the person dealing with your complaint and what actions have been or will be taken in order to resolve it.

5. If during the intervening period negotiations follow to try and resolve the complaint then the seven day period for a final reply can be extended by mutual written agreement.

6. Stanford Grey are members of the Property Ombudsman and should we be unable to satisfy your complaint you are then able to contact them directly for arbitration only once this complaints procedure has been exhausted. This is a free to use service, and Stanford Grey must abide by their decision.
Last updated at 3:07 PM 31/10/2017 by allAgents
Sasha Carruthers Sasha Carruthers
Director
258 reviews

About Sasha No description set View full profile
Jayne Roberts Jayne Roberts
Director
141 reviews

About Jayne No description set View full profile
Zoe Banks Zoe Banks
Director
63 reviews

About Zoe No description set View full profile

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