• Malcolm Goes
    Malcolm Goes
  • Alex Gilbert
    Alex Gilbert
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    Ben Nicol
  • Wendy Fitzgerald
    Wendy Fitzgerald
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    Francesco Rosselli
  • Jack Lowis
    Jack Lowis
  • James Nicol
    James Nicol
  • Michaela Wyles
    Michaela Wyles
  • Mia Gaffney
    Mia Gaffney
  • Catherine Chan
    Catherine Chan
  • Susan Shitima
    Susan Shitima
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    Salma Skunder
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    James Nicols
As Forest Hill's longest serving Estate Agent we at Stanford Estates are fortunate enough to be the first call for many local people. Our friendly approach to serving our Vendors by professionally and Read full description...As Forest Hill's longest serving Estate Agent we at Stanford Estates are fortunate enough to be the first call for many local people. Our friendly approach to serving our Vendors by professionally and proactively selling property in and around Forest Hill and Honor Oak has led to constant referrals and recommendations. Stanford Estates is a business of professional and personal intent, where individuals work hard to ensure that you make a well informed decision whether buying or selling a property.
 
Properties for sale
Properties for rent
Jul 05,2017
Minithumbup
Michaela Wyles
Alex Gilbert
By:
Jul 05,2017
0 people found
this helpful
Brilliant experience dealing with Michaela and Alex over at Stanfords. Professional and 'on it' they were a delight to deal with from the offset. Bringing a clear understanding and extensive knowledge of the local market, they offered a fair pricing structure in comparison to other agents I met with (no need to negotiate) and were really personable and very responsive throughout the process. Tick. Tick. Tick. Thanks guys! Best, Cathy...
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Comment on agent fees
Fair pricing structure
Was this helpful? Yes
Jul 01,2017
Minithumbup
Alex Gilbert
Michaela Wyles
By:
Jul 01,2017
0 people found
this helpful
We have recently sold our one bedroom flat with Stanford Estates in Hither Green and I must say that I don't think we could have received better service. From the outset Alex, Michaela and the rest of the team were professional, personable and supportive. Alex arrived at our flat for a free valuation, armed with examples of sale prices for similar flats in the area to give us a sense what the local property market was doing. He provided a well thought out, realistic valuation for us but also to...
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Was this helpful? Yes
Mar 06,2017
Minithumbup
Michaela Wyles
By:
Mar 06,2017
0 people found
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Michaela went above and beyond helping us to complete on our new house. Helping greatly in the chasing of moving parts to keep the sale moving along. She also added a great friendly and personal touch whenever we spoke or communicated making us feel like it wasn't just another sale but the purchase of a home...
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Was this helpful? Yes
Mar 06,2017
Minithumbup
Michaela Wyles
By:
Mar 06,2017
0 people found
this helpful
Michaela provided a first class service, which included chasing up solicitor and the vendor on our behalf to help ensure everything moved along. She provided periodic calls to ensure we were all updated and was extremely helpful with any queries. Based on our experience, we would absolutely recommend and use Stanford Estates....
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Comment on agent fees
Unable to comment as we were on the purchase side.
Was this helpful? Yes
Mar 02,2017
Minithumbup
Michaela Wyles
By:
Mar 02,2017
0 people found
this helpful
We used Robert Stanford to sell our flat and from the first moment their professionalism stood them apart from any other agents that we approached. While all the staff were good to work with, Michaela went beyond her role on more than one occasion to ensure that our sale went through as smoothly and quickly as it could. Whether it was in person or on the phone she was always a pleasure to talk to and could always be counted upon to come up with a solution no matter the difficulty faced. Always...
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Was this helpful? Yes
Feb 28,2017
Minithumbup
Michaela Wyles
Alex Gilbert
By:
Feb 28,2017
0 people found
this helpful
Michaela was brilliant for us, she worked hard chasing down every detail to ensure the sale went through without any issues (or more than normal!) She was in constant communication with all parties but also understood that I had a job where it was difficult to speak on the phone all the time and worked round that. Great company that actually cares....
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Was this helpful? Yes
Feb 20,2017
Minithumbup
Jack Lowis
By:
Feb 20,2017
0 people found
this helpful
The guys at Stanford Estates were amazing in the sale of our 2 bedroom apartment in Hither Green. The sale was smooth and they took care of everything for us in a quick and always positive way. In particular Jack was a great help. He was our personal contact throughout the sale and was excellent in handling any questions we had keeping both ourselves and the buyers fully up to date. I highly recommend Stanford Estates!...
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Comment on agent fees
Good ad fair fees. Transparent, what we were quoted was what we paid.
Was this helpful? Yes
Feb 17,2017
Minithumbup
Wendy Fitzgerald
By:
Feb 17,2017
0 people found
this helpful
I have just let out my property through Stanford Estates Forest Hill Branch. A very pleasant, hassle free experience. Wendy Fitzgerald couldn't have been more helpful. I would highly recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 14,2017
Minithumbup
Francesco Rosselli
Jack Lowis
By:
Feb 14,2017
0 people found
this helpful
Jack showed us the house last year and showed a lot dispinibilità to all our requests. Francis followed us along with jacks for all the necessary documents for the signing of the contract. also we have always been available for all our problems so that we find a solution during this first year....
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Was this helpful? Yes
Feb 13,2017
Minithumbup
Francesco Rosselli
By:
Feb 13,2017
0 people found
this helpful
Stanford, in particular Francesco, were great agents. Francesco was always available to answer any questions / deal with issues about the property I was renting. I'd definitely recommend the Hither Green team!...
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Was this helpful? Yes
Feb 13,2017
Minithumbup
Mia Gaffney
By:
Feb 13,2017
0 people found
this helpful
Mia is amazing to deal with, and has been a breath of fresh air after our last purchase went sour with a previous agent from another local business. She is very enthusiastic and highly communicative, and above all is happy to chase people up to get things moving along, which is very important as solicitors aren't the swiftest of people! As a first time buyer I really appreciated how she dealt with us during our purchase, giving clarity on things we didn't know about and being happy to answer ran...
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Comment on agent fees
n/a
Was this helpful? Yes
Feb 13,2017
Minithumbup
Ben Nicol
Wendy Fitzgerald
By:
Feb 13,2017
0 people found
this helpful
Ben Nicol carried out the initial valuation of my house in Forest hill. This was handled very honestly and professionally. His knowledge of the property market in Forest hill is first class. Wendy Fitzgerald was very quick off-the -mark with the viewings and organised them extremely efficiently. As a result I sold my house very quickly. I have no hesitation in recommending Stanford Estates to anyone in the area who is intending to buy or sell a property....
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Comment on agent fees
Very good
Was this helpful? Yes
Feb 13,2017
Minithumbup
Mia Gaffney
By:
Feb 13,2017
0 people found
this helpful
Myself and my partner worked with Mia in the recent purchase of our first home together. It was a pleasure working with her. She was always friendly and responsive to our many queries along the way! what we really appreciated was how she helped speed the process along in a professional friendly manner between ourselves and the vendor with any tricky queries we had during the buying process whilst keeping both parties happy. She helped make the stressful process of home buying much easier, would ...
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Was this helpful? Yes
Feb 13,2017
Minithumbup
Wendy Fitzgerald
By:
Feb 13,2017
0 people found
this helpful
We bought our property through Wendy at Stanfords. We found her to be honest and helpful throughout the process and unlike other agents didn't seem to be pushy or aggressive just fair. Would highly recommend this Estate Agents to others....
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Comment on agent fees
N/A- buyers
Was this helpful? Yes
Feb 10,2017
Minithumbup
Salma Skunder
Malcolm Goes
By:
Feb 10,2017
0 people found
this helpful
As a first-time buy-to-let-type landlady I felt slightly apprehensive about the process of finding a tenant but Stanfords could not have been more straightforwardly helpful. Not only have they found perfect tenants but the various companies they have recommended have also proved impressive. Am a happy.customer....
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Comment on agent fees
No hidden extras.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
The entire team at Stanford Estates were charming, efficient and persistent and have a thorough knowledge of the area which bigger agencies struggled to match. I would be happy to recommend them for buyers and sellers alike....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 08,2017
Minithumbup
Jack Lowis
Alex Gilbert
By:
Feb 08,2017
0 people found
this helpful
Jack was a calm and collected prescence throughout the inevitably stressful process of purchasing a house. Jack mainted clear and concise communication with us, was always willing to offer advice and insights and ultimately facilitate the speedy exchange of contracts....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 07,2017
Minithumbup
Jack Lowis
By:
Feb 07,2017
0 people found
this helpful
The entire team at Stanford's Hither Green helped us tremendously through our sale. The valuation was spot on, honest and not pitched at a number to get us on their books. Even though we wanted to list our flat for more, which they were happy to do, we ended up selling for just what they said. They found us the right buyer and then the real value of their service came with the management of the post sale admin. All the handling of the surveys, queries, chasing up etc, the interaction with our b...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2017
Minithumbup
Jack Lowis
Michaela Wyles
By:
Feb 06,2017
0 people found
this helpful
Having worked with another branch on the purchase and sale of our previous flat, we knew that our property search was in good hands with Stanford Estates. Jack was our main contact, but Michaela was always on hand should Jack not be around. We viewed 4 properties, one of which was our dream place. Great local knowledge, excellent process management and communication makes these guys the best around. They also work very well across branches- this resulted in us buying in Hither Green even tho...
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 05,2017
Minithumbup
Jack Lowis
Alex Gilbert
By:
Feb 05,2017
0 people found
this helpful
We would not hesitate using Standford and working with Alex and Jack again. They come across as friendly, knowledgeable and professional. And they have been very responsive throughout the sale of our property. Jack in particular was instrumental in helping us to achieve the preferred timescale, by proactively chasing solicitors etc....
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Was this helpful? Yes
Feb 03,2017
Minithumbup
Alex Gilbert
James Nicols
By:
Feb 03,2017
0 people found
this helpful
Through an incredibly long and sometimes tricky sale Stanfords have been an amazing support. We definitely could not have gone through this process without their knowledge and expertise and I have a great respect for their honest, open approach as well as their enthusiasm. In particular Alex and James from valuation to completion have been outstanding. I also want to thank Conor and Jack for their endless patience listening to me on the phone!...
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Comment on agent fees
Excelant value for money
Was this helpful? Yes
Jan 30,2017
Minithumbup
James Nicol
By:
Jan 30,2017
0 people found
this helpful
A really friendly, responsive, honest and helpful team with very competitive prices but with no associated shortfall in quality of service. Highly recommended!! James was especially helpful and had a great knowledge of the local market....
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Comment on agent fees
Good - Very competitive.
Was this helpful? Yes
Jan 18,2017
Minithumbup
Francesco Rosselli
By:
Jan 18,2017
0 people found
this helpful
Stanford are a gem in the industry and you will not find another estate agent like them. They actually care! Francesco found tentants for us and was attentive, responsive and professional. Nothing was too much or too little. Thank you Stanford Estates!!...
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Comment on agent fees
Very competitive and fair
Was this helpful? Yes
Jan 18,2017
Minithumbup
Malcolm Goes
By:
Jan 18,2017
0 people found
this helpful
Very fortunate to have recently bought a property through Stanford Estates. I found the agency to be professional and reliable. The consultant we worked with, Malcolm, really went beyond the call of duty to help advance the sale when issues cropped up and that was very much appreciated....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 13,2017
Minithumbup
Malcolm Goes
By:
Jan 13,2017
1 people found
this helpful
Throughout a protracted and often difficult transaction we were lucky to be able to rely on Malcolm and his team's cool heads and professionalism to ensure the sale completed. Even when there was a lot of tension his considerable diplomacy ensured we got there in the end. It's very likely that without his help the whole thing would have fallen apart. He's still assisting us with additional queries a couple of months after our sale....
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Comment on agent fees
Market standard, but turned out as excellent value as he really earns every penny
Was this helpful? Yes
Dec 23,2016
Minithumbup
Malcolm Goes
Wendy Fitzgerald
By:
Dec 23,2016
0 people found
this helpful
From the beginning we received excellent serviceFrom the initial meeting with Ben when the property was valued throughout the viewings and subsequent sale we felt confident and had a very personal experience. No enquiry or worry was too much for the staff to deal with. Any time we rang we were given help. Malcolm and Wendy in particular were instrumental in selling the property by bringing out the best we had to offer. We were very happy with the whole experience and would recommend Stanford par...
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Comment on agent fees
Fees very reasonable.
Was this helpful? Yes
Dec 11,2016
Minithumbup
Ben Nicol
Malcolm Goes
By:
Dec 11,2016
0 people found
this helpful
Hard workers in a good team. They always dealt with matters promptly and honestly, safeguarding our interests carefully and keeping us well informed. Much better than others we have dealt with....
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Comment on agent fees
Well earned
Was this helpful? Yes
Dec 10,2016
Minithumbup
Jack Lowis
By:
Dec 10,2016
0 people found
this helpful
The service from Stanford was excellent. We used Stanford in Hither Green to buy our property. Jack was always very helpful and efficient thorough the transaction. He kept us informed at every stage of the transaction and was always happy to help - Thank you Jack! Highly recommended....
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Was this helpful? Yes
Dec 04,2016
Minithumbup
Catherine Chan
By:
Dec 04,2016
0 people found
this helpful
Catherine was brilliant. We had a pretty poor service from other estate agents but Catherine was always helpful, clear and direct. Estate agents are inherently working for the seller but Catherine was approachable and always ready to answer our questions. She made sure the sale went through swiftly and smoothly. We have nothing but praise for her and Stanford's....
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Comment on agent fees
Fees were clearly communicated and a fair reflection of the service
Was this helpful? Yes
Dec 01,2016
Minithumbup
Jack Lowis
Alex Gilbert
By:
Dec 01,2016
0 people found
this helpful
The service from Stanfords was excellent. Jack kept us updated from beginning to end of the sale process with regular calls and emails updates....
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Comment on agent fees
Good
Was this helpful? Yes

NAEA ARLA TDS


Review statistics

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Agent Fees

Our fees are take into account several factors including saleability, visibility and marketing price. More often than not we work on a sliding scale, meaning we can offer a tailor made fee structure that works for the individual. To find out more about our fees book in a market appraisal and we will be able to breakdown the value of your home versus the price we charge for the sale.
Last updated at 11:46 AM 12/10/2016 by allAgents

Complaints Procedure

Complaints policy:


Under the Rules and Regulations of The Property Ombudsman, which Robert Stanford Estates Ltd are guided by,
we advise you of the following actions that we will take should you wish to make a complaint on any matter
regarding a transaction with Robert Stanford Estates Ltd.


1. A complaint should be made in writing to Mr Ben Nicol, Company Director and can be posted to the company
address at 2a Dartmouth Road, London, SE23 3XU.


2. Your complaint will be recorded at the time that it is made, and will be acknowledged within 3 working days.


3. Robert Stanford Estates will deal with any representative that the complainant chooses to instruct on their behalf.


4. After your complaint has been acknowledged, Robert Stanford Estates Ltd will conduct a full investigation into
the matter. A formal written outcome will be posted out to you within 15 days of the acknowledgement of your
complaint.


5. The conclusion of your complaint will include a written statement of Robert StanfordҀ™s final view.


6. Should you be dissatisfied with the outcome of this report then Robert Stanford are fully accredited by
The Property Ombudsman for Sales & Lettings and you may wish to pursue further with them. We would advise
you to go to www.tpos.co.uk for further information as to how to proceed with this. Should you choose to take the
matter further it must be done within 6 months of the initial complaint.

Last updated at 1:00 AM 01/01/1970 by

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