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Stanford Estate Agents

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“Poor Service...”

Apr 12,2018
Minithumbdown
By: 'Gary'
Apr 12,2018
0 people found
this helpful
Property placed on the market at a guide price recommended by Stanfords valuation manager. Since then. Sadly very disappointed!! 3 viewings at an open house and only 1 other viewing in 3 months. No communication from this agent, but plenty of enquiries from other estate agents. One other ...
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Feb 14,2018
Minithumbdown
By: 'Unhappy'
Feb 14,2018
1 people found
this helpful
I am currently buying a property through this agent, at first the service was excellent. Any viewings we had were carried out by Laura who is amazing however the rest of the process has been incredibly difficult. At first we had contact on a regular ...
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Comment on agent fees
N/A
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By: Alex Stanford
May 02, 2018
View all comments (1)
Thank you for taking the time to write a review. Naturally I am disappointed you felt the contact & service you were given didn't match your level of expectations. We always endeavour to keep all clients kept fully up to date throughout the process & always help progress matters where possible. Unfortunately, once a sale has been agreed we are at the mercy of the solicitors to progress the legal aspect of the process in a timely manner & we can only pass on information that is obtain ...
Aug 12,2017
Minithumbup
By: 'Mr & Mrs Strugnell'
Aug 12,2017
0 people found
this helpful
My wife and I had sold our house with Stanford's, what can I say! They did a grand job, right from the beginning giving us advice and taking the pictures making our house look amazing and stand out online. We had our house valued from ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 14,2017
Minithumbup
By: 'Miss A Cooper'
Mar 14,2017
0 people found
this helpful
Sold my house after the first viewing! Always helpful with every phone call, efficient when on task and completed tasks within a good time frame. Supportive throughout the whole sale process, from viewings to completion day....
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Comment on agent fees
Tiny bit higher than some agents, but well worth it for the level of service received.
Was this helpful? Yes
Feb 01,2017
Minithumbup
By: 'JJ Liu'
Feb 01,2017
0 people found
this helpful
The staff are working in a very proactive and professional way, very helpful , friendly, and prompt. I would recommend. But I wouldn't recommend their mortgage services, might be useful for other people, but not for my case. I had to apply from the bank directly ...
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Nov 19,2016
Minithumbup
By: 'Mandy'
Nov 19,2016
0 people found
this helpful
Friendly and professional service given on finding/viewing a property for rent by Lysette. Very efficient and informative throughout the whole rental process. Thank you for helping me to find a great property. Would highly recommend....
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Oct 23,2016
Minithumbup
By: 'Sarah'
Oct 23,2016
0 people found
this helpful
Can't fault the service we have had as new Landlords living abroad. Communication is excellent and we have peace of mind that our property is being managed well. Our main contact Jennie has been exceptional with her help and advice throughout....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 27,2016
Minithumbup
By: 'Samir Gaglani'
Sep 27,2016
0 people found
this helpful
I was amazed with the service. Very prompt at replying to phone calls and efficient in dealing with my matters. No Task too small or too much trouble. Great team and a Amazing Service....
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 21,2016
Minithumbup
By: 'SJE'
Jun 21,2016
0 people found
this helpful
I requested a probate valuation from Stanford Estate Agents. With no further prompting on my part, I received a full valuation within days from one of their team, Bradley Henley. Valuation was realistic with plenty of comparable properties within the area shown. Thank you....
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May 11,2016
Minithumbup
By: 'wow service'
May 11,2016
0 people found
this helpful
Bradley was very professional, helpful and enthusiastic! Informed us of properties coming to the market, kept us updated and was a good listener. Genuinely understood our needs!...
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Apr 21,2016
Minithumbup
By: 'Peter'
Apr 21,2016
0 people found
this helpful
The service received from the team at stanfords, they were easily contactable and knowledgable on all areas. Although there were complexities involved in the chain they worked their socks off to expedite it as quick as possible. A great team....
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Comment on agent fees
Reasonable commission rate
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Apr 19,2016
Minithumbup
By: 'NP'
Apr 19,2016
0 people found
this helpful
Outstanding team led by Billy Harrow Understood and achieved our goals Fantastic marketing, Billy's property photography is superb Delighted with the whole service from Stanfords This is our third transaction through the company and I am sure we will be doing business again...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 29,2016
Minithumbup
By: 'James Saunders'
Feb 29,2016
0 people found
this helpful
Bradley has been superb in the process for us acquiring a property in Chandlers Ford. He initially moved appointments around to schedule us in, has always been available to speak and been very accommodating in ensuring he is present when we have tradesman in to ...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 25,2016
Minithumbup
By: 'Sue Poll'
Feb 25,2016
0 people found
this helpful
We were very pleased with the service we received from Stanfords. Michelle was excellent! Our sale was not uncomplicated, nor was our purchase and Michelle was invaluable in keeping the process going....
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Comment on agent fees
definitely worth the money.
Was this helpful? Yes
Feb 19,2016
Minithumbup
By: 'Mr Nick B'
Feb 19,2016
0 people found
this helpful
Buying a property through Stanfords has been a very positive experience. Communication and customer service has been excellent and we have already recommended Bradley and Stanfords to others. Bradley has kept us well informed throughout the buying process and has been available to take calls ...
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Feb 17,2016
Minithumbup
By: 'LisaP'
Feb 17,2016
0 people found
this helpful
I have sold several properties previously in Chandlers Ford and this time swapped to Stanfords. I dealt with Bradley, Tim and Billy initially. All 3 went the extra mile, I had out of hours contact and I felt they worked hard to achieve a timely sale. ...
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Comment on agent fees
More competitive than other local agents.
Was this helpful? Yes
Feb 01,2016
Minithumbup
By: 'Bradley & Tim'
Feb 01,2016
0 people found
this helpful
My husband and I have have been very impressed when dealing with Bradley & Tim at Stanfords estate agents. We have been looking for a property to buy for the last 6 months, after what we were buying fell through. Out of all the properties we ...
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Jan 15,2016
Minithumbup
By: 'Poppie'
Jan 15,2016
0 people found
this helpful
Tim has provided an excellent service from beginning to end of the process in a very professional manner. I can thoroughly recommend them and they have made my move a very pleasant experience....
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Comment on agent fees
Reasonable considering the level of work put into the sale.
Was this helpful? Yes
Dec 21,2015
Minithumbup
By: 'Vic'
Dec 21,2015
0 people found
this helpful
Bradley and Billy were brilliant in their handling of our purchase. Both of whom ensured we were kept informed at all times of the process and answered any queries promptly. They were both professional and friendly and we felt totally confident under their guidance. I ...
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Dec 03,2015
Minithumbup
By: 'Gillian'
Dec 03,2015
0 people found
this helpful
Bradley was very professional at all times. He was proactive, knowledgeable about the property and very helpful throughout the purchasing process. I would certainly recommend Stanfords and the service Bradley provided....
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Dec 01,2015
Minithumbup
By: 'June Bolton'
Dec 01,2015
0 people found
this helpful
My elderly parents decided to move to a Nursing Home for health reasons and I needed to sell the property within a reasonable time period. I contacted three Estate Agents in Chandlers Ford including Stanfords. I decided to appoint Stanfords because their Senior Branch Manager, ...
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Comment on agent fees
Stanford's Fees were a little lower than the fees of the other agents although this is not the main reason I decided use them.
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Nov 30,2015
Minithumbup
By: 'Sarah Lewington'
Nov 30,2015
1 people found
this helpful
Having watched the market for several years trying to find the right property in the right location, we were beginning to lose hope. One Wednesday lunchtime my husband called me to tell me about a property Stanfords were selling. It was vacant and in an ...
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Comment on agent fees
Less than expected
Was this helpful? Yes
Nov 24,2015
Minithumbup
By: 'Paul Clarke'
Nov 24,2015
0 people found
this helpful
Billy was our first contact, assessed and valued the property - and was friendly, enthusiastic and informative... and actually gave us the highest and most encouraging valuation of the property and its prospects, among the three estate agents we invited to the property. Bradley was ...
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Nov 23,2015
Minithumbup
By: 'Mike Wickenden'
Nov 23,2015
0 people found
this helpful
Initially I went with Stanford as their management fee was very good value. Although they managed to find countless prospective tenants to view the property we couldn't get a taker. Bradley's advice on preparation for another attempt, including decorating and carpeting throughout, proved fruitless again. ...
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Nov 23,2015
Minithumbup
By: 'Ursula'
Nov 23,2015
0 people found
this helpful
Tim showed me around the property I hoped to purchase, and after some negotiating he confirmed my offer was accepted. All happened promptly and efficiently. I dealt then with Bradley and he was efficient and helpful. Which has lead to a successful purchase completed within 10 ...
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Comment on agent fees
Does not apply
Was this helpful? Yes
Nov 18,2015
Minithumbup
By: 'Michael'
Nov 18,2015
0 people found
this helpful
Excellent professional service from all of the office. Sold our property in just over a week. All viewings were accompanied by a member of staff . The details were online instantly , photographs of the highest quality .we were always keep up to date with viewers reactions ...
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Sep 20,2015
Minithumbup
By: 'Linda Howard'
Sep 20,2015
2 people found
this helpful
These people are just brilliant. From Brad who did the viewing through Tim and Nick and just about every one. My house buying process was a long one and included a couple of fall throughs. Many other Agents in the area gave up on me ...
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Feb 19,2013
Minithumbup
By: 'Elelgee'
Feb 19,2013
3 people found
this helpful
We rented a property through Stanfords for a year, and I have to say it was the best experience I have ever had from a letting agency. When you went into the branch, you always got a friendly smile, and friendly hellos over the phone ...
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Last updated at 10:07 AM 07/01/2016 by Tim

Bitterne
394 Bitterne Road, Southampton SO18 5RR
(2)
Chandlers Ford
103 Winchester Road, Chandlers Ford SO53 2GG
(20)
Eastleigh
6 High Street, Eastleigh SO50 5LA
(6)


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