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“ Excellent communication... ”

Jul 21,2018
Minithumbup
By: 'Heather Wyatt'
Jul 21,2018
0 people found
this helpful
Georgie has been great. She has always been very professional, helpful, cheerful & communicative throughout what was a bit of a stressful wait until exchange. If I emailed her, she always got back to me the same day (or failing that, someone else from her ...
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Comment on agent fees
Agent`s fees are average. You do feel though, that Stags do actually "earn" their fee, due to all their hard work & professionalism.
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“ First class service... ”

Jul 21,2018
Minithumbup
By: 'Happy tenants'
Jul 21,2018
0 people found
this helpful
My wife and I are now in the second property which Stags Lettings Barnstaple have found for us and in each case we cannot fault the service we have received. Jenna, Yvonne and Sue have been first class and without hesitation we would recommend them ...
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Comment on agent fees
We feel the agents fee are fair and reflect the work involved in vetting a prospective tenant.
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“ Excellent Service... ”

Jul 19,2018
Minithumbup
By: 'Ben'
Jul 19,2018
0 people found
this helpful
Thank you for the excellent service I received at Stags Residential Lettings, they were very friendly and helpful and made the whole process very straight forward in a highly professional manner. Many thanks for all your help with finding this lovely home....
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“ Sale of our Property and Search for new home.... ”

Jul 19,2018
Minithumbup
By: 'Michelle R'
Jul 19,2018
0 people found
this helpful
A highly professional, experienced and friendly service was offered on the recent sale of our home. Emily was extremely knowledgable about the St Leonards area and quickly secured our buyer. Emily went the extra mile in assisting in the search for our new home, which ...
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“ Delightful move to the coast... ”

Jul 17,2018
Minithumbup
By: 'Mr & Mrs White'
Jul 17,2018
0 people found
this helpful
Having had a few problems with agents in selling our house, it was a real pleasure to deal with Stags in Torquay. They were genuinely interested in sorting our move as quickly as possible as we had already sold our other property. Some agents just ...
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“ House sale... ”

Jul 11,2018
Minithumbup
By: 'Mr & Mrs Barnett'
Jul 11,2018
0 people found
this helpful
Sophie was very friendly and helpful.She kept us fully informed about all the offers made on the property we had up for sale.She also gave us useful advice.Nothing was to much trouble....
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Comment on agent fees
Good The fee was as advised from the beginning.
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“ Outstanding... ”

Jul 10,2018
Minithumbup
By: 'Mark D'
Jul 10,2018
0 people found
this helpful
We have used Stags, Honiton when selling and buying our last two homes and they have been outstanding in every respect. If you are looking for a really good agent, someone who is really efficient, entirely honest, open and knows the area better than anyone, ...
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Comment on agent fees
Entirely worth every penny
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“ Professional and friendly... ”

Jul 06,2018
Minithumbup
By: 'Stella'
Jul 06,2018
0 people found
this helpful
Always happy with the professional services they provide. Always happy with the professional services they provide. Thanks to all involved....
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“ Jeremy and Phenella... ”

Jul 03,2018
Minithumbup
By: 'Jeremy and Phenella'
Jul 03,2018
1 people found
this helpful
Stags were excellent throughout from the marketing of the property through to completion. They kept us up to date, they helped through all the inevitable glitches of a house move. Thanks very much, it would not have been easy without you....
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Comment on agent fees
Good value - the service was excellent.
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“ Outstanding customer service... ”

Jul 03,2018
Minithumbup
By: 'Mark'
Jul 03,2018
0 people found
this helpful
Can't speak highly enough about the brilliant customer service from Stags throughout the purchase of our property. Polite, efficient, professional service. An absolute pleasure to deal with and highly recommend them....
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“ Ringstone... ”

Jun 29,2018
Minithumbup
By: 'Keith'
Jun 29,2018
0 people found
this helpful
An amazing service from such friendly and efficient staff. Their knowledge and understanding took away a great deal of the stress naturally generated during a home move. Their interest did not cease once the sale was agreed, they continued to offer help and assistance right ...
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Comment on agent fees
Worth every penny!
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“ Professional and friendly... ”

Jun 27,2018
Minithumbup
By: 'John G'
Jun 27,2018
1 people found
this helpful
Stags must be the place to go if you want to buy or sell rural property. Stuart provided us with friendly but professional advice. Linda was a champion on those little obstacles which can get in the way of a sale once a buyer is ...
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Comment on agent fees
Stags are not cheap but you get what you pay for.
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By: Simon Cooper
Jul 13, 2018
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Thank you for your most kind words over my team. We do pride ourselves on giving exceptional service to deliver the best results for our clients. ...

“ Dreadful experience... ”

Jun 22,2018
Minithumbdown
By: 'dont_rent_through_stags'
Jun 22,2018
1 people found
this helpful
Rented a house in Exeter through Stags for 10 months. It was a dreadful experience and I would not recommend them to my worst enemy. The house had a problem with the hot water system which Stag's "handy" man didn't know how ...
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Comment on agent fees
they charge a further Β£60 to rent the house after the initial 6 months for 'admin'
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“ Stags - Tiverton... ”

Jun 14,2018
Minithumbup
By: 'jess Groves'
Jun 14,2018
0 people found
this helpful
Claire Cressy at Stags was super friendly, responsive and made the process easy to deal with. I was really happy with the negotiation process and her assistance through the conveyancing process....
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“ Professional, helpful agents... ”

Jun 13,2018
Minithumbup
By: 'LB'
Jun 13,2018
0 people found
this helpful
Easy to deal with, plenty of communication with me, my mortgage adviser, my solicitor and my vendor's solicitor. All queries were answered quickly and advice throughout the buying process was offered but not pushed. I would recommend buying through Stags and I think that ...
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Comment on agent fees
None applicable
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“ Great experience buying through Stags... ”

Jun 08,2018
Minithumbup
By: 'ChrisD'
Jun 08,2018
1 people found
this helpful
Excellent service provided to me as a buyer. The level of communication and support was quite unexpected all the way from initial contact to request a viewing through to exchange of contracts. Very professional and conscientious. I must add however that I thought the marketing ...
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Comment on agent fees
Unknown. Buying not selling.
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“ friendly efficient and professional... ”

Jun 07,2018
Minithumbup
By: 'StuBass'
Jun 07,2018
0 people found
this helpful
We previously rented the property through Stags and they gave good service in this, so we chose to sell it through them too. Frank initially dealt with the sale details and pricing - gave sound advice and regular updates. There were a couple of occasions ...
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Comment on agent fees
As our property being sold was a low price, the fixed minimum at Β£4200 ( incl VAT) was higher than we would have liked
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“ SHOCKINGLY POOR EXPERIENCE... ”

Jun 05,2018
Minithumbdown
By: 'Mark'
Jun 05,2018
0 people found
this helpful
We agreed a cash purchase of a property in South Devon and agreed to exchange within 3 weeks if the agent stopped marketing the property. 8 days later we arrived at the property to find that the 'For Sale' board was still up and the property was ...
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“ Excellent service from Simon and the team at Stags (Exeter).... ”

Jun 02,2018
Minithumbup
By: 'P Rowland'
Jun 02,2018
0 people found
this helpful
I would thoroughly recommend the sevice by Simon and the team, very efficient! Would definitely use again in the future....
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Comment on agent fees
N/A
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“ Excellent customer service.... ”

May 31,2018
Minithumbup
By: 'Mrs Roberts'
May 31,2018
0 people found
this helpful
We were kept informed throughout the purchase process of our property. Excellent customer service by all the staff. I would definitely recommend Stags....
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“ Super Professional, Personal and Γ’Β€ΒœOn ItҀ... ”

May 30,2018
Minithumbup
By: 'Rose Cottage'
May 30,2018
0 people found
this helpful
Georgia was a joy to deal with - no stereotypical estate agent here! Nudged me when I needed nudging and the same with our buyers, but always in a super polite way. Made the whole process smooth and stress free and negotiated full asking price ...
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Comment on agent fees
In line with the market
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“ Impressed and Grateful... ”

May 23,2018
Minithumbup
By: 'Ewan Jones'
May 23,2018
1 people found
this helpful
I've been hugely impressed with the support and help we've had from Stags letting agents, particularly Meg and Luke. Both have been very patient with understanding our unique situation, They are excellent at communication clearly and often(email and phone) and they work ...
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Comment on agent fees
Agents fees are appropriate for the level of service we have received.
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“ Really friendly helpful team... ”

May 20,2018
Minithumbup
By: 'Kj'
May 20,2018
2 people found
this helpful
As the buyers the team at stags were brilliant in keeping us in the loop. Really friendly team. Very grateful for their support...
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Comment on agent fees
N/a
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By: Becky Sheaves
May 21, 2018
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Many thanks for taking the time to write us such a lovely review. We're glad your house purchase went smoothly and wish you every happiness in your new home. Best wishes, Stags Exeter ...

“ Complex Sale Well Handled... ”

May 16,2018
Minithumbup
By: 'Mr N P'
May 16,2018
1 people found
this helpful
I had exemplary service from start to finish, on what was - for a number of reasons outside the control of Stags - a long and complex sale. Simon and Linda were highly professional, competent and polite, and kept me informed at every step of ...
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By: Simon Cooper
May 17, 2018
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Many thanks for your kind words. It was a pleasure to act for you in what turned out to be a most complex sale. Simon ...

“ Thoroughly professional with kind hearts... ”

May 14,2018
Minithumbup
By: 'SR'
May 14,2018
0 people found
this helpful
Both Joanne and Emily ensured that our time spent at Landerslee Drive whilst waiting for our new build Penthouse apartment to be completed was stress free. Any small problems were dealt with immediately and we would not hesitate to recommend Stags Lettings to anyone looking ...
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Comment on agent fees
Agents fees were very reasonable
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By: Joanne Payne MARLA
May 14, 2018
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Thank you so much for this lovely review - you were a pleasure to work with. I wish you all the best with your new home ...

“ Excellent agents... ”

May 11,2018
Minithumbup
By: 'Peter'
May 11,2018
1 people found
this helpful
This is the second time we have sought help from Stags in connection with our property. On this occasion it was the sale of our house and from the outset we have received excellent service and advice. Stuart Rintoul handled the sale and from our ...
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Comment on agent fees
Very fair considering the work that has been undertaken.
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“ Brilliant.... ”

May 10,2018
Minithumbup
By: 'Rachel'
May 10,2018
0 people found
this helpful
Georgia was so helpful , especially dealing with an anxious old fogey, making the sale so easy in retrospect. Supportive doesn't begin to express how kind she was. I can't speak highly enough of her and can only say a heartfelt Thank you....
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Comment on agent fees
Well. They have to make a living don't they?
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“ Gouged... ”

May 05,2018
Minithumbdown
By: '@max_wormhole'
May 05,2018
4 people found
this helpful
Moving house is deeply transformative. The ground gives way beneath your feet as you close down one section of your life and open up another, terminating not just utilities, contracts and relationships, but also habits, memories and life strategy. The tenant is vulnerable They need ...
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Comment on agent fees
Crooked, opportunistic, vicious.
Was this helpful? Yes
By: Becky Sheaves
May 14, 2018
View all comments (1)
Many thanks for taking the time to write this review. We appreciate feedback and always welcome reviews, which we consider carefully in the light of how we can improve our service going forward. Having said that, we feel that many of your points are a criticism of the lettings industry in general, rather than of the particular service Stags offered to you in this instance. Stags' charges are a reflection of the service we offer and we work hard to match the right tenants with the right prope ...

“ Purchase... ”

May 04,2018
Minithumbup
By: 'Tim'
May 04,2018
0 people found
this helpful
I recently purchased a property which was sold through Stags. Claire and Lee dealt with the sale very well and in a professional manor. It all went through quickly and smoothly. I will definitely be recommending Stags to my friends and family....
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“ Very professional... ”

May 03,2018
Minithumbup
By: 'LKing'
May 03,2018
0 people found
this helpful
We are just about to complete on the sale of a property marketed by Stags (Totnes branch). Throughout the whole viewing and purchasing process we have found James, Linda and the other team members at Stags to be very professional, efficient and friendly. The house ...
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Comment on agent fees
N/A
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NAEA ARLA RICS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 1 31 3 135 3 69 3 4 4

Agent Fees

No fees set.
Last updated at 2:37 PM 11/07/2016 by Belinda Allen

Complaints Procedure

No procedure set.
Last updated at 2:37 PM 11/07/2016 by Belinda Allen

Firm Widgets

My widgets

Barnstaple
30 Boutport Street, Barnstaple EX31 1RP
(12)
Bideford
4 The Quay, Bideford EX39 2HW
(13)
Bridport
29 South Street, Bridport DT6 3NR
(0)
show all branches (22)
Dartmouth
9 Duke Street, Dartmouth TQ6 9PY
(18)
Dulverton
13 Fore Street, Dulverton TA22 9EX
(11)
Exeter
21/22 Southernhay West, Exeter EX1 1PR
(67)
Honiton
Bank House, 66 High Street, Honiton EX14 1PS
(5)
Kingsbridge
1, The Promenade, Kingsbridge TQ7 1JD
(25)
Launceston
Kensey House, 18 Western Road, Launceston PL15 7AS
(6)
London
40 St James's Place, London SW1A 1NS
(0)
Okehampton
11 Charter Place, Okehampton EX20 1HN
(2)
Plymouth
34-36 North Hill, Plymouth PL4 8ET
(1)
South Molton
29 The Square, South Molton EX36 3AQ
(15)
Taunton
5 Hammet Street, Taunton TA1 1RZ
(11)
Tavistock
2 Market Street, Tavistock PL19 0DA
(5)
Tiverton
19 Bampton Street, Tiverton EX16 6AA
(12)
Torquay
6 Vaughan Parade, Torquay TQ2 5EG
(19)
Totnes
The Granary, Totnes TQ9 5GN
(14)
Truro
61 Lemon Street, Truro TR1 2PE
(50)
Wadebridge
1 Eddystone Court, Wadebridge PL27 7FH
(0)
Wellington
7 High Street, Wellington TA21 8QT
(1)
Yeovil
4/6 Park Road, Yeovil BA20 1DZ
(0)


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