Stags

121 reviews 4.7 /5 rating
  • 86% valuation accuracy
  • 95% recommend
  • 97% fee satisfaction
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    Nicola Churchill
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    Frank
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    Linda Whittaker
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    Stags, South Molton
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    Adrian Tinker
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    stuart rintoul
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    Georgia
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May 23,2017
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Linda Whittaker
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Linda Whittaker
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May 23,2017
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Linda Whittaker (Senior Negotiator) worked incredibly hard on our sale (which was far from straight forward). Linda kept us and our solicitor regularly updated, and dealt with any matters arising quickly and efficiently. Linda's persistence kept things moving. Without such persistence we believe things would have taken twice as long! We are very pleased with the service received from Stags, and in particular, from Linda Whittaker....
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The fees are reasonable
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May 17,2017
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stuart rintoul
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May 17,2017
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For a few good reasons, we wanted a quiet, quick sale with no fuss and we achieved this without even going on to the open market by the use of Stags existing customer database which contained many people looking for the type of large 6 bed period property and acre garden we had to offer. An emailer was sent by Stags on Friday afternoon to their existing database, a viewing immediately followed on the Saturday, asking price offered on Monday and sale proceeded to exchange at the point of wrtiting...
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Comment on agent fees
Good value for money and fees explained well prior to signing our contract with Stags.
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May 11,2017
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Linda Whittaker
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Simon Cooper
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May 11,2017
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Simon has been supportive in the very complicated, challenging and incredibly long journey we have just had to get to exchange but Linda has been exceptional in making me feel that it was her personal mission to get the sales through for ME rather than it just being her job. She has been kind, thoughful yet determined to drive the sales forward and kept me informed on the whole journey (every step of the way). So a huge thankyou to her. I would definitely recommend Stags for their professional y...
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Comment on agent fees
Agents fees are always a bit of a shock but they have definitely earnt their money this time.
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May 09,2017
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Frank Kelsall
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May 09,2017
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Thank you to Frank at Stags for all he did to secure the sale - his patience, advice and attention to detail was exemplary. Selling houses is always a challenge and especially when it is due to the death of much loved parents. The market has been challenging and variable . Frank helped to make it bearable !...
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The fees are always a shock but to secure a sale they are necessary !
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Apr 24,2017
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Victoria Withecombe
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Apr 24,2017
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We cannot thank the all staff at this branch enough for the support and professionalism shown during the long months of our purchase. We had expected the sale of OUR property to be quick and stress free, leading to a swift purchase of our dream home. In fact it couldn't have been more stressful and drawn out. Victoria was our lifeline, keeping the focus, helping us move forward and doing everything possible to make our purchase possible. Keeping the lines of communication between our Estate agen...
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Apr 18,2017
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Joanne Payne
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Apr 18,2017
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I found Joanne to be a professional and dedicated property manager. She has a gift for matching landlords and tenants to create a win win situation. She is by far the best property manager I have encountered in all of Cornwall and I would never go further afoot. I would highly recommend her to both prospective tenants and landlords as both parties will be handled with great care....
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The fees are very reasonable compared to the other agencies I have encounter.
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Apr 11,2017
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stuart rintoul
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Georgina Kedge
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Apr 11,2017
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Thank you Stuart and Georgie for making a stressful time as painless as possible. I found that any issues that arose were resolve quickly and efficiently and that they would make themselves available to talk through any queries I had. Not that I plan on moving again but wouldn't hesitate to use them again and highly recommend them to anyone....
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You get what you pay for
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Apr 10,2017
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Victoria Withecombe
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Sophie Price
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Apr 10,2017
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Because I have a busy schedule work-wise I needed Stags to carry out accompanied viewings. This they did with 90% of the viewings. In 6 weeks we had 20 viewings (four offers) before agreeing a sale. Their local and national advertising was first class and, if I was to be honest, this is the reason I chose Stags. They have an unrivalled reputation and this was borne out in my case. I would recommend Stags very highly. Also I believe people are confident in buying through Stags: you can't beat...
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The work the staff put in on selling my property was fantastic. The price they quoted to sell my property was the price charged and I was extremely happy with it.
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Apr 09,2017
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Claire Staniforth
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Apr 09,2017
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I have been using Stags for renting our properties for the last couple of years and have always found them to be a very professional, efficient and fair operation. A new property recently let in Sidmouth within 2 weeks of being placed with them, for the asking rent.Claire and her team fast - tracked all documentation to make that happen - much appreciated!...
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The fees are fair for the work undertaken, including regular checks on tenants.
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Apr 06,2017
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Vicki Harris
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Apr 06,2017
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What can I say.? I was greeted by Vicki at two properties and warmed to her immediately. She is a delightful young lady and showed full empathy to my needs. My situation was quite unique and a few hurdles were ahead, yet she overcame them all and helped me to secure a beautiful cottage. Vicki's professionalism and friendly nature are just two of the reasons I will use Stags again in the future On a general note, from start to finish the team at the Honiton branch were efficient, professional a...
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Comment on agent fees
If the fees are linked to the service I received....."worth every penny"
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Apr 05,2017
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Mike & Gregg
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Apr 05,2017
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In a competitive market customer service is paramount. . Estate agents across the south west would benefit from understanding and mirroring the stags customer journey and passion for customer experience. The team are all extremely professional however equally personal and understanding and excellently balance the need to support both parties. Simply county leading service....
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Competitively priced however cheap when you compare the customer service levels.
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Apr 05,2017
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Gregory Crosse
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Apr 05,2017
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We had instructed Greg after interviewing a number of agents. We liked Greg's honesty and knowledge of the market and our house that we sold. We were kept informed of all stages of the viewings and selling. We would definitely recommend Stags to any future clients. Tim and Karen Charlton...
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Very good
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Apr 05,2017
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Gregory Crosse
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Apr 05,2017
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Greg went over and above the call of duty when selling our house. As well as being professional, courteous, helpful and providing good communication throughout the whole process he took a lot of pressure from demanding buyers. I would heartily recommend Stags and Greg Crosse in particular. Many thanks Greg and Stags for a job well done. Tim Charlton...
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Reasonable and competitive with other agents.
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Apr 03,2017
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Claire Staniforth
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Vicki Harris
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Apr 03,2017
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We needed a new tenancy in a hurry. We had been let down a few times and we had 10 days to go before being homeless. Vicki showed me around a property in Sidmouth and between Vicki and Claire they turned around the application and other formalities in good time so that we could move in on the same day we had to move out of the old place. A really efficient, professional performance and they are also very nice as well....
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Competitive with other High Street agents. Well worth it in our experience.
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Apr 01,2017
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Georgina Kedge
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stuart rintoul
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Apr 01,2017
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Both Georgie and Stuart have been very helpful and informative with the purchase of our property, always keeping us up to date and being open and honest with the information we required. Many thanks....
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Mar 31,2017
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Georgia
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Ian Osborne
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Mar 31,2017
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Ian and Georgia were particularly professional and helpful throughout a sale that had a few peculiarities. Ian was very understanding with our situation, and worked with us all the way. Once a buyer was found, Georgia took over and worked in an exemplary manner, always keeping us informed, pushing all parties to get things done, and always acting on our behalf....
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Comment on agent fees
Being a tight-fisted sort of person, I thought the fees were high to start with, but having looked at a number of cheaper agents, Stags of Truro came across as being more professional, and more suitable for our sale. We are pleased that we chose Stags - having had some bad experiences before with other agents.
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Mar 30,2017
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Emily Hawke
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Joanne Payne
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Mar 30,2017
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Both members of staff are helpful and professional. They respond quickly and positively and are a credit to Stags lettings. When retaining staff of this quality I can recommend Stags to both tenants and landlords....
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Comment on agent fees
Some of the admin fees were a little high but not unlike most letting agents. I question the justification in the fees for renewing fixed period tenancies.
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Mar 29,2017
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Neil Thomas
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Mar 29,2017
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Neil Thomas at Stags handled the sale extremely well from our first meeting to completion.We were very impressed with his detailed knowledge of the area, his guide price which attracted immediate interest and an offer within weeks. Neil and his team were always available to help with queries and kept us up to date on a regular basis. Everyone was friendly, professional and helped the sale run as smoothly as possible....
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OK
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Mar 27,2017
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Joanne Payne
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Emily Hawke
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Mar 27,2017
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we recently moved out of rented accommodation and Joanne handled the complete process with superb care and professionalism. Joanne and Emily were always available to answer and deal with our queries and this made for a smooth 20 months of living in rented accommodation, which was our first time. Would highly recommend using Joanne and Emily from he Truro office....
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Very fair fees
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Mar 27,2017
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Linda Whittaker
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Gregory Crosse
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Mar 27,2017
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We had a great experience when selling through Stags. The whole process went smoothly and we couldn't have asked for a better service from an agent. Linda and Gregory worked very hard, both of them keeping us up to date and were always available to talk when we needed to. Stags were quick and efficient at resolving any minor issues we had with the sale, but we never once felt as though we needed to worry about anything as it was all in good hands. Wonderful team at the Exeter office, we would hi...
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Mar 23,2017
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Mar 23,2017
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Stags are like a breath of fresh air. They are incredibly efficient, knowledgeable, experienced and above all, very helpful. Nothing is too much trouble for them and they always act in a professional manner....
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Mar 23,2017
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Victoria Withecombe
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Mar 23,2017
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Our experience of Stags estate agents has been most positive, in particular Victoria who took care of us right through the buying process particularly when the process slowed and Victoria acted professionally between the two solicitors on our behalf making the whole experience less of a hassle of which we were most grateful. We have bought and sold many properties in the past but have never had such care as we experienced this time, therefore we would highly recommend this agency to anyone wishi...
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Mar 22,2017
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James Baker
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Mar 22,2017
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We have currently sold our property through Stags of Totnes. The service from valuation through to completion was exceptional. Our experience of James Baker the Branch manager was fabulous. He handled, what for us, was a very difficult situation with professional and real integrity. A swift and successful sale meant that my mum could move into her new property in a very timely fashion which was extremely important to her at this time. I would have no hesitation in recommending STAGS of Totnes to...
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As anticipated
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Mar 09,2017
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Stags, South Molton
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Mar 09,2017
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Great service, very helpful nothing was too much trouble, thank you for making the sale easy. Will use again if I have too...
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Very reasonable
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Mar 08,2017
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Simon Foreman
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Will Hall
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Mar 08,2017
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It is a real pleasure to compliment an Estate Agent particularly in these trying times & you are based 225 miles away!!!. Although based in the midlands it was with much sadness through bereavement we had to sell my wife's mother's property in Barnstaple after a 30 year connection in the area. The site comprised a building plot & unique garden set dormer bungalow. The Stags team at Barnstaple were terrific. Very professional but friendly with great understanding of the situation. Beck...
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Not the cheapest but not the most expensive either.
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Mar 06,2017
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Joanne Payne
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Emily Hawke
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Mar 06,2017
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I have no hesitation in recommending Stags Residential Lettings at Truro to you. From the moment I first went into the office to make enquires I knew right away I wanted to go with them. I first met Emily Hawke who explained all the different services they do in lettings. Anything I didn't understand she explained to me so that I could understand it. I then met Joanne Payne who went to inspect the house. She told me exactly what she was going to do before she went so I knew what was happen...
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You might pay a little bit more than some but you are getting a first class service.
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Feb 23,2017
Minithumbup
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Georgia
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Feb 23,2017
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After a long and very difficult year trying to sell our house with several failed sales, Stags eventually found us a buyer. I chose Stags because they had good knowledge of the market and my property type (with land) a national database of potential buyers outside our region and I felt confident that their advise was reliable and trustworthy. Most of my dealings were conducted with Georgia who was absolutely brilliant at her job. She acted as agent, go between, advisor, and counsellor at times ...
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Not the cheapest but they get results even when things get difficult.
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Feb 22,2017
Minithumbup
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Simon Cooper
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Linda Whittaker
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Feb 22,2017
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We have been very impressed by the service we have received from Stags of Exeter. Their knowledge of the market and excellent client liaison throughout the period of the sale left nothing to be desired....
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Comment on agent fees
Reasonable
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Feb 22,2017
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Sarah Nicholas-Wyles
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Feb 22,2017
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I recently bought a property which was marketed by Stags in Torquay. It was quite a stressful process due to various holdups on the way as a buyer further back in the chain pulled out, and the solicitors involved were less than efficient and communicative at times. I found Sarah to be a rock of advice and assistance and reassurance during this time. She did everything in her power I am sure to ensure that I was able to purchase the house she was selling. Communication, which I feel is so importa...
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n/a
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Feb 22,2017
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Emily Hawke
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Joanne Payne
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Feb 22,2017
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Stags Residential Lettings team at the Truro Office are very helpful and provide a professional service. As a team they work very well together and given the variety of the size and type of properties they manage make you feel as a landlord in safe hands whatever your property is even if you live many miles away. In addition I am aware of the professional and individual relationships they develop with tenants...
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Comment on agent fees
I think that the fees are fair given the service provided which is comparable with the reputation of the agent.
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Last updated at 5:02 PM 11/07/2016 by belinda

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Last updated at 5:02 PM 11/07/2016 by belinda

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View All 21 Branches


Stags - Barnstaple, , EX31
Barnstaple
30 Boutport Street, Barnstaple EX31 1RP
(1)
Stags - Bideford, , EX39
Bideford
4 The Quay, Bideford EX39 2HW
(7)
Stags - Bridport, , DT6
Bridport
29 South Street, Bridport DT6 3NR
(0)
show all branches (21)
Stags - Dartmouth, , TQ6
Dartmouth
9 Duke Street, Dartmouth TQ6 9PY
(0)
Stags - Dulverton, , TA22
Dulverton
13 Fore Street, Dulverton TA22 9EX
(6)
Stags - Exeter, , EX1
Exeter
21/22 Southernhay West, Exeter EX1 1PR
(25)
Stags - Honiton, , EX14
Honiton
Bank House, 66 High Street, Honiton EX14 1PS
(4)
Stags - Kingsbridge, , TQ7
Kingsbridge
1, The Promenade, Kingsbridge TQ7 1JD
(18)
Stags - Launceston, , PL15
Launceston
Kensey House, 18 Western Road, Launceston PL15 7AS
(1)
Stags - London, , SW1A
London
40 St James's Place, London SW1A 1NS
(0)
Stags - Okehampton, , EX20
Okehampton
11 Charter Place, Okehampton EX20 1HN
(2)
Stags - Plymouth, , PL4
Plymouth
34-36 North Hill, Plymouth PL4 8ET
(0)
Stags - South Molton, , EX36
South Molton
29 The Square, South Molton EX36 3AQ
(11)
Stags - Taunton, , TA1
Taunton
5 Hammet Street, Taunton TA1 1RZ
(1)
Stags - Tiverton, , EX16
Tiverton
19 Bampton Street, Tiverton EX16 6AA
(4)
Stags - Torquay, , TQ2
Torquay
6 Vaughan Parade, Torquay TQ2 5EG
(9)
Stags - Totnes, , TQ9
Totnes
The Granary, Totnes TQ9 5GN
(3)
Stags - Truro, , TR1
Truro
61 Lemon Street, Truro TR1 2PE
(28)
Stags - Wadebridge, , PL27
Wadebridge
1 Eddystone Court, Wadebridge PL27 7FH
(0)
Stags - Wellington, , TA21
Wellington
7 High Street, Wellington TA21 8QT
(0)
Stags - Yeovil, , BA20
Yeovil
4/6 Park Road, Yeovil BA20 1DZ
(0)

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