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    Nicola Churchill
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    Lonija Balgalvis
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    Melanie Ayling
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    Dee Hatton
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    Frank
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    Linda
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    Jay
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    Tim Bennett
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    Georgia
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Properties for sale
Properties for rent
Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
Focussed and professional support from Luke throughout the transaction, particularly once we realised that the vendor's solicitor was a complete incompetent....
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Comment on agent fees
No comment as a purchaser.
Was this helpful? Yes
Jan 14,2017
Minithumbup
By:
Jan 14,2017
0 people found
this helpful
Stags' Truro Office came to my aid in a big way and sold my property in three months where other agents had failed. Right from the start they made me feel as though I was the only seller on their books and they pulled out all the stops in producing excellent photographs of my property, marketing brochures and the professional and courteous way they showed viewers round the house. Ben Stephens and Daniel Bawden were the two members who played the leading and very vital role in cementing the sal...
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Comment on agent fees
Worthy of the effort put into selling.
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
I can't speak too highly of the service we have had from Stags, and from Nicky Churchill in particular. She has always been helpful, professional and courteous, following up on any enquiry. I highly recommend Stags to any prospective seller...
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Both James and Sarah have handled the sale of our apartment in Torquay since commissioning Stags. Both are highly professional, extremely knowledgeable about the local property market and always balanced our interests versus prospective and the final buyer. It was a pleasure to have them represent our property and we would not hesitate to use Stags again....
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Comment on agent fees
From our perspective, the fees charged by Stags were commensurate with the highly professional service which they provided.
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
Stags in general, and James and Sarah in particular, provided an excellent service. They were highly responsive, gave good advice when required and were generally very efficient and supportive. Five stars, and we would use them again without hesitation....
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Comment on agent fees
in line with market. Good value based on service received.
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
To: Truro Subject: The Coach House, Truthan Dear Georgia, We would like you to know that we are very grateful for all your help over the last six months. As you know, it has been an up and down experience for us but we all ways felt that you had our, and Jan`s, best interests at heart. We very much appreciated your frequent telephone calls to update us on the changing situations and throughout you were very professional and caring. Happy New Year to yourself, your family and Stags....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 21,2016
Minithumbup
By:
Dec 21,2016
0 people found
this helpful
We appreciated the guidance through the sale process, which took several months, as well as the determination and encouragement to progress the sale. Georgia pursued the process throughout, via the purchasers, both sets of solicitors and mortgage broker. There is no doubt this made a big difference....
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Comment on agent fees
Reasonable; considering the work put in to ensure the sale went through.
Was this helpful? Yes
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
I cannot recommend more highly the service that Stags and Georgia in particular, have provided when selling my home. Georgia was always available at the end of the phone to answer any questions, and kept me informed at every step of the way. I particularly liked it when she phoned, ( or left a voicemail) that she opened with there is nothing to worry about, I just need to check..... Very reassuring for someone who can worry for England. Well done Stags and Georgia....
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Comment on agent fees
fair
Was this helpful? Yes
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
We are about to complete on our property purchase through Stags Exeter. All communications were through Linda. Cannot recommend her highly enough. She talked us through every stage and more importantly listened to our gripes and did her utmost to fix them. She is very down to earth and realistic. Thank you Linda, you've been a star....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
We have found Stags outstanding. The service from beginning to end of our sale of our property just excellent. All the staff at Kingsbridge Office pulled out all the stops for us in difficult circumstances. Would recommend Stags to anyone looking for someone to sell their home. Thank you Stags....
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Comment on agent fees
very fair
Was this helpful? Yes
By: Stags Kingsbridge
Dec 13, 2016
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Huge thanks for your kind comments and best wishes for a Happy Christmas....
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Very professional and informative. He kept us up to date with viewings and comments from day one right up to completion. He always made us feel welcome when we visited the office and nothing was to much trouble for him....
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Comment on agent fees
In line with other estate agents (good)
Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
Hilda put up with us and our search for a house on exmoor for a number of years and couldn't have been more helpful and patient. It was a pleasure to deal with everyone in the office and nothing was ever too much trouble. We finally made it on our second attempt and are very grateful to them all for their invaluable help and advice, that is ongoing, and are loving our new home. Thank you Stags, Dulverton!...
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Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
From the outset the service offered was very professional. Frank has great people skills and is very knowledgeable about property and the conveyancing process which was a huge bonus as our sale progressed. Holly was very efficient and personable keeping us informed on a regular basis. They were supported by a great team....
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Comment on agent fees
You get what you pay for.
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
We purchased our current property through Stags this year. When the sale was agreed, we were introduced to Linda, whose role was to manage the sales process and act as the central point of contact. This was a very welcome change from other firms where you were often unable to contact the person who you had agreed the sale with and consequently spent much time waiting to be called back! Linda was excellent at keeping us informed of progress and keeping on top of all those elements of the sale, ...
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Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
1 people found
this helpful
We were very happy with the support we received from Stags. They worked hard to find a buyer for our house and then to ensure that the sale went through successfully and as quickly as possible. They were very patient, gave us good advice and kept us well informed during the twists and turns of the process. They were very professional throughout....
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Comment on agent fees
Not cheap, but they did a lot to ensure that our sale went through and we managed to secure the house we wanted.
Was this helpful? Yes
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Our previous property was sold in 2013 and we continue to be in communication with Simon. His assessment of the property and his advice proved to be invaluable and we found him to be extremely reassuring. Linda, the 'sales progressor' is that amazing person who sorts out all the issues once you have reached sale agreed. She was absolutely brilliant and in many respects this was what we paid for. Totally invaluable....
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Comment on agent fees
Probably mid range but we felt you got what you paid for.
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
I am truly thrilled with the way Frank handled the Sale of our House in Exton. Frank was always positive and we always received feedback on any viewings that took place very quickly, which is crucial and key to us, especially when we put so much effort into making our House look special for every Viewing. We were also very impressed with the number of viewings that we had. I can't recommend Stags enough. I am so pleased and we how the new owners will love our home and have as much fun as we ...
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Comment on agent fees
Excellent value for the service they provided.
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
2 people found
this helpful
Both James and Sarah were pro-active and worked diligently to market my mother's property. When buyers were found James greatly assisted in negotiating the best scenario for all the relevant parties. Good job guys...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
1 people found
this helpful
Linda has been very knowledgable, professional and conscientious in all the perambulations of my house sale, she is such an excellent comfort through all the ups and downs! Stuart has always been businesslike and efficient,he has had to put up with me least of all but I appreciate his honest and helpful manner. Frank Kelsall has probably had the most patience and has handled the sale of a niche property with skill, diplomacy and enthusiasm even when he must have felt as fed up as me! Bless him...
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Comment on agent fees
Higher than some other agents but MUCH better service and top quality presentation.
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
2 people found
this helpful
We had a very positive experience with Camilla at Stags. As first time buyers we were constantly asking questions and Camilla patiently guided us through the process, providing a personal service to the sellers and to us, and liaising with our solicitors. Thank you!...
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Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
I manage my properties myself but I use Stags for a tenant find service. Every time I need a tenant they find a high quality one for me every time and the transaction is completed smoothly and quickly. First rate !!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
The sales brochure for our property was of a good standard and members of staff at Stags were always amenable and pleasant in our contact with them during the viewing stages. Once a firm buyer had been found, they proved invaluable in the negotiations not only with the sale but, in our case, our onward purchase liaising with solicitors and other agents to eventually realise a successful outcome....
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Comment on agent fees
Of course would like to think fees could be lower. However, they compared with other agents so don't rate them as bad.....just the going rate!!!
Was this helpful? Yes
Nov 20,2016
Minithumbup
By:
Nov 20,2016
1 people found
this helpful
Sarah was very good at keeping us up to date with what was happening on our sale, also keeping all parties in the chain info frmed. James was very helpful on the Saturday afternoon of purchase, trying to get an outcome before the bank holiday weekend....
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Comment on agent fees
The usual price
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
1 people found
this helpful
Our house sale was 'on paper' a dream cash buyer but the council took over 6 weeks to get searches through putting a lot of strain on a lot of people - Sarah managed to keep every one calm and on track with her care and communication skills - well done Sarah and thanks James for your input too...
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Comment on agent fees
Area average
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Great service. Stags were focussed and professional throughout every aspect of this transaction. I'll certainly consider using them to sell property again in the future....
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Comment on agent fees
Fees were fair.
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Outstanding service and Hilda was on top of our purchase at every step. All staff were polite and nothing was ever too much trouble in a difficult move from Oxfordshire to Exmoor....
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
1 people found
this helpful
Within a matter of days of putting our house on the market with Stags we had our first viewings and two serious offers. We accepted the higher offer and followed Stags best advice in terms of ceasing marketing whilst the purchaser finalised their own sale. This took approx 1 month and Sarah liaised constantly throughout and updated us on our buyers status and we completed our sale a few weeks later. We would thoroughly recommend Stags and relieved that their help enabled a trouble free sale. Man...
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Comment on agent fees
Good - about the average going rate for this area
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Our house purchase went through smoothly and quickly, thanks to the polite and efficient service offered by the staff in this office, particularly Hilda who could not have done more to help us. Thank you....
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Comment on agent fees
Not applicable to us
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
Very helpful with the way it was dealt with and provided a good service and the purchase went so smoothly...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
I was more than happy with how Stags in Dulverton handled the purchase of my new home. From the very start - searching properties and arranging viewings - through to purchasing my present house, I wouldn't hesitate to recommend them....
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Comment on agent fees
N/A
Was this helpful? Yes

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Agent Fees

No fees set.
Last updated at 2:50 PM 11/07/2016 by Belinda

Complaints Procedure

Stags are members of the The Royal Institution Of Chartered Surveyors and a copy of StagsҀ™ complaints handling procedure is available on request.
Last updated at 2:50 PM 11/07/2016 by Belinda

Firm rankings



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30 Boutport Street, Barnstaple EX31 1RP
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4 The Quay, Bideford EX39 2HW
(4)
Bridport
29 South Street, Bridport DT6 3NR
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show all branches (21)
Dartmouth
9 Duke Street, Dartmouth TQ6 9PY
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Dulverton
13 Fore Street, Dulverton TA22 9EX
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Exeter
21/22 Southernhay West, Exeter EX1 1PR
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Honiton
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Kingsbridge
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Launceston
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London
40 St James's Place, London SW1A 1NS
(0)
Okehampton
11 Charter Place, Okehampton EX20 1HN
(0)
Plymouth
34-36 North Hill, Plymouth PL4 8ET
(0)
South Molton
29 The Square, South Molton EX36 3AQ
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Taunton
5 Hammet Street, Taunton TA1 1RZ
(1)
Tiverton
19 Bampton Street, Tiverton EX16 6AA
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Torquay
6 Vaughan Parade, Torquay TQ2 5EG
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Totnes
The Granary, Totnes TQ9 5GN
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Truro
61 Lemon Street, Truro TR1 2PE
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Wadebridge
1 Eddystone Court, Wadebridge PL27 7FH
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Wellington
7 High Street, Wellington TA21 8QT
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Yeovil
4/6 Park Road, Yeovil BA20 1DZ
(0)

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