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    Gift
We are an independent, premier, specialist residential letting and management company with a wealth of experience. We are dedicated to ensuring that you and your property receive the most professional service available ensuring that your home and its wellbeing is in the safest hands.
St Moores Letting & Property Management

15 London Road
Southampton
Hampshire
SO15 2AE
023 8022 2322

Website not available

Properties for Sale
Properties to Rent

Aug 03,2017
Minithumbdown
Cheryl Strugnell
Belinda Bracegirdle
By: 'Daisy Carter'
Aug 03,2017
3 people found
this helpful
One of the worst agencies I've used over many years in Southampton. They are extremely unhelpful, and rude to the point it almost seems as if they're enjoying your problems. I have been told I'm not allowed guests for any amount of time - they ...
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Comment on agent fees
Fees are taken for everything possible, for example when we wanted to change our electricity supplier, they charged a fee; for maintenance requests, there is a fee. Administration fees are huge - ‚£850 for a four bedroom house.
Was this helpful? Yes
By: St Moores Lettings
Aug 03, 2017
View all comments (1)
Hello Daisy Thank you for taking the time to leave us a review and we are sorry to hear you feel you have had a bad experience with St Moores. I can confirm that the ban of fees has not yet been actioned and all agents in England & Wales can still charge fees. Our full list of fees can be found here -> http://www.stmoores.com/pdf_uploads/ST-MOORES_FEES_FORM_WEB_READY.pdf and I can also confirm we do NOT charge fees for changing energy suppliers or reporting maintenance. You are ...
Jan 24,2017
Minithumbup
By: 'Wendy Spencer'
Jan 24,2017
2 people found
this helpful
I have let through St Moore's for over 4 years , having let 2 of their properties . within this time my experience with theme has been outstanding ....
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Comment on agent fees
Their fees are made CLEAR . I do not fiend theme unfair or excessive
Was this helpful? Yes
Oct 25,2016
Minithumbdown
Gift
By: 'Gift'
Oct 25,2016
7 people found
this helpful
Well where do I begin with this one. Could start on their horrendous customer service, or how they milk money from people or their lack of basic human skills. I'm not the type to write a review but today I felt the urge to. After ...
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Comment on agent fees
Ridiculous
Was this helpful? Yes
May 18,2016
Minithumbdown
By: 'Avoid'
May 18,2016
4 people found
this helpful
Terrible letting agent. Once you have rented, if you have a problem its near impossible to get them to address it. They have possible the rudest staff I have ever encounter in my life (this is obviously after they have your money, before they have ...
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What agent could do to change your mind?
higher then usual
Attached Files
Comment on agent fees
higher then usual
Was this helpful? Yes
Jun 26,2015
Minithumbup
Cheryl Strugnell
Belinda Bracegirdle
By: 'VickyCullen'
Jun 26,2015
3 people found
this helpful
St Moores helped me find mine and my partners first flat, the staff at St Moores were both helpful and friendly going above and beyond to help us secure our place. Their fees are reasonable and I would highly recommend them if you live in ...
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Was this helpful? Yes
Apr 16,2015
Minithumbup
By: 'Amy Anderson'
Apr 16,2015
2 people found
this helpful
After St Moores being recommended by a friend who also rents one of their properties, i am glad i took her advice. They have been friendly yet professional throughout. They provided me with good impartial advice and their knowledge of the area and the market ...
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Was this helpful? Yes
Jul 15,2014
Minithumbup
By: 'Charlie'
Jul 15,2014
1 people found
this helpful
Wonderful prompt service. I found all the staff at St Moores to be polite and efficient, the paperwork was processed very quickly. My phone calls were all ways returned and everything was explained clearly from the outset. A very suitable tenant was found for my ...
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Was this helpful? Yes
Jun 30,2014
Minithumbup
By: 'Lucy'
Jun 30,2014
2 people found
this helpful
This is the second time I have rented through St Moores and I would never use another agent again.! On both occasions I have received outstanding service from all the staff that work there. Everything is explained clearly and the girls are really friendly and ...
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Was this helpful? Yes
Nov 21,2013
Minithumbdown
By: 'NotHappy'
Nov 21,2013
7 people found
this helpful
Terrible service. We have had a bug infestation, a hole in the roof and no sofa\'s but St. moores do nothing about it. Contacting them is like talking to a brick wall, if the wall was rude, obnoxious and lazy. We paid a high ...
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Was this helpful? Yes
By: Don't want too say
Oct 19, 2017
View all comments (1)
Did you ever get your deposit back? ...
Sep 04,2013
Minithumbup
By: 'AaronG'
Sep 04,2013
2 people found
this helpful
St Moores were brilliant to deal with from start to finish. Staff knew exactly what they were doing and were helpful and clear at every stage. I know a good review should include something negative but there is nothing bad to say. They helped us ...
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Was this helpful? Yes
Aug 31,2013
Minithumbdown
By: 'Lily'
Aug 31,2013
12 people found
this helpful
Do not rent property from this agency, they are by far the worst property agency I have ever rented from! Their customer service is diabolical, I cannot express that enough! incredibly unhelpful, rude, lazy and obnoxious! I am surprised that anyone rents from them, they ...
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Was this helpful? Yes
Dec 08,2011
Minithumbdown
By: 'Avoidavoidavoid'
Dec 08,2011
7 people found
this helpful
Appalling service. Extortionate fees, And then during the one year we were in one of their properties they were utterly hopeless at resolving the multiple problems we encountered. Broken boilers, leaking plumbing, and the worst mould I have ever seen. The agents are rude & ...
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Was this helpful? Yes
Oct 15,2011
Minithumbdown
By: 'NotImpressed'
Oct 15,2011
5 people found
this helpful
During tenancy there were... Well lets just say a lot of problems. Every time a new one cropped up we'd report it straight away, and then a second and third time and nothing would happen. Well, sometimes we'd get a letter back stating "This ...
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What agent could do to change your mind?
Actually mediate Present us with information we were meant to have. Follow the rules they set out.
Attached Files
Was this helpful? Yes
Mar 03,2010
Minithumbup
By: 'Happy Landlord'
Mar 03,2010
2 people found
this helpful
After sacking an extremely bad agent I went to St. Moores with some distrust of letting agents, but I am happy to say that St. Moores have demonstrated professionalism and thoroughness while maintaining a friendly and helpful approach. Their service has been truely refreshing. They ...
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Was this helpful? Yes
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Peter Rosen - upload your photo Peter Rosen
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Cheryl Strugnell - upload your photo Cheryl Strugnell
2 reviews

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Belinda Bracegirdle - upload your photo Belinda Bracegirdle
2 reviews

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Gift  - upload your photo Gift
1 reviews

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