• claim your profile
    Peter Rosen
  • claim your profile
    Cheryl Strugnell
  • claim your profile
    Belinda Bracegirdle
  • claim your profile
    Gift
We are an independent, premier, specialist residential letting and management company with a wealth of experience. We are dedicated to ensuring that you and your property receive the most professional service available ensuring that your home and its wellbeing is in the safest hands.

15 London Road
Southampton
Hampshire
SO15 2AE
023 8022 2322

 
Website not available

Properties for sale
Properties for rent
Oct 25,2016
Minithumbdown
By:
Oct 25,2016
3 people found
this helpful
Well where do I begin with this one. Could start on their horrendous customer service, or how they milk money from people or their lack of basic human skills. I'm not the type to write a review but today I felt the urge to. After successfully getting a promotion from work, my payment structure was to change. With almost a month's notice, I advised them that I can pay my rent a week later than usual but it would be a two month payment in order to get in advance. Without consulting with the land...
read full review
Comment on agent fees
Ridiculous
Was this helpful? Yes
May 18,2016
Minithumbdown
By:
May 18,2016
0 people found
this helpful
Terrible letting agent. Once you have rented, if you have a problem its near impossible to get them to address it. They have possible the rudest staff I have ever encounter in my life (this is obviously after they have your money, before they have your money they are reasonably polite). I would avoid this company like the plague....
read full review
What agent could do to change your mind?
higher then usual
Comment on agent fees
higher then usual
Was this helpful? Yes
Jun 26,2015
Minithumbup
By:
Jun 26,2015
2 people found
this helpful
St Moores helped me find mine and my partners first flat, the staff at St Moores were both helpful and friendly going above and beyond to help us secure our place. Their fees are reasonable and I would highly recommend them if you live in Southampton / Hampshire...
read full review
Was this helpful? Yes
Apr 16,2015
Minithumbup
By:
Apr 16,2015
1 people found
this helpful
After St Moores being recommended by a friend who also rents one of their properties, i am glad i took her advice. They have been friendly yet professional throughout. They provided me with good impartial advice and their knowledge of the area and the market was fantastic. Nothing was too much trouble and it felt like the girls in the pffice really cared about making the lettings process quick and easy for us. There are no hidden fees and the admin fees are the lowest i have found so far. I have...
read full review
Was this helpful? Yes
Jul 15,2014
Minithumbup
By:
Jul 15,2014
1 people found
this helpful
Wonderful prompt service. I found all the staff at St Moores to be polite and efficient, the paperwork was processed very quickly. My phone calls were all ways returned and everything was explained clearly from the outset. A very suitable tenant was found for my property and my questions were happily answered after the Tenant moved in (I was managing the property myself). Would have no hesitation in recommending St Moores....
read full review
Was this helpful? Yes
Jun 30,2014
Minithumbup
By:
Jun 30,2014
2 people found
this helpful
This is the second time I have rented through St Moores and I would never use another agent again.! On both occasions I have received outstanding service from all the staff that work there. Everything is explained clearly and the girls are really friendly and personable. When I have needed something sorted or have any questions, it is dealt with straight away. So grateful for these girls making my move as easy as possible for me and my children. I will keep continuing to recommend them to my fri...
read full review
Was this helpful? Yes
Nov 21,2013
Minithumbdown
By:
Nov 21,2013
5 people found
this helpful
Terrible service. We have had a bug infestation, a hole in the roof and no sofa\'s but St. moores do nothing about it. Contacting them is like talking to a brick wall, if the wall was rude, obnoxious and lazy. We paid a high admin fee and the admin team don\'t even do anything. It\'s the most Ive ever paid for being ignored, and any time they do reply, it\'s to try and blame us for faults in the house which were there when we arrived, and once you prove that to them, they try to make more excuse...
read full review
Was this helpful? Yes
Sep 04,2013
Minithumbup
By:
Sep 04,2013
2 people found
this helpful
St Moores were brilliant to deal with from start to finish. Staff knew exactly what they were doing and were helpful and clear at every stage. I know a good review should include something negative but there is nothing bad to say. They helped us negotiate the right rental amount for the property and everything went smoothly. Thanks Belinda and everyone at St Moores!...
read full review
Was this helpful? Yes
Aug 31,2013
Minithumbdown
By:
Aug 31,2013
9 people found
this helpful
Do not rent property from this agency, they are by far the worst property agency I have ever rented from! Their customer service is diabolical, I cannot express that enough! incredibly unhelpful, rude, lazy and obnoxious! I am surprised that anyone rents from them, they don\'t even try to be polite to new customers. When paying for my deposit, after talking to them for 30 minutes, discussing the property and signing my contract, I was told that I cant pay for my deposit at that moment becaus...
read full review
Was this helpful? Yes
Dec 08,2011
Minithumbdown
By:
Dec 08,2011
5 people found
this helpful
Appalling service. Extortionate fees, And then during the one year we were in one of their properties they were utterly hopeless at resolving the multiple problems we encountered. Broken boilers, leaking plumbing, and the worst mould I have ever seen. The agents are rude & unhelpful. Avoid at all costs....
read full review
Was this helpful? Yes
Oct 15,2011
Minithumbdown
By:
Oct 15,2011
3 people found
this helpful
During tenancy there were... Well lets just say a lot of problems. Every time a new one cropped up we'd report it straight away, and then a second and third time and nothing would happen. Well, sometimes we'd get a letter back stating "This has been passed on to the landlord" followed by a return letter from the landlord effectively insulting us. Examples of this were a toilet which didn't flush, an illegally placed gas meter, electric tripping self out for no reason, a light f...
read full review
What agent could do to change your mind?
Actually mediate Present us with information we were meant to have. Follow the rules they set out.
Was this helpful? Yes
Mar 03,2010
Minithumbup
By:
Mar 03,2010
2 people found
this helpful
After sacking an extremely bad agent I went to St. Moores with some distrust of letting agents, but I am happy to say that St. Moores have demonstrated professionalism and thoroughness while maintaining a friendly and helpful approach. Their service has been truely refreshing. They even take care of the things that need looking after between tenants which is very important to me as an overseas landlord. The first tenant St. Moores found for me wasn\'t great (not good at paying the rent), bu...
read full review
Was this helpful? Yes
Areas covered



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 4 6 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by St Moores Letting & Property Management

Individual Branch Awards

Peter Rosen - upload your photo Peter Rosen
0 reviews

About Peter No description set View full profile
Cheryl Strugnell - upload your photo Cheryl Strugnell
1 reviews

About Cheryl No description set View full profile
Belinda Bracegirdle - upload your photo Belinda Bracegirdle
1 reviews

About Belinda No description set View full profile
Gift  - upload your photo Gift
1 reviews

About Gift No description set View full profile

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property




.