Springbok Properties
4.7/5, 2211 reviews
94% recommended
90% sales valuation accuracy
91% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 91% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 3 6 1 1024 48 933 32 51 48
Areas covered
  • National
Address

1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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Images & Videos

“Sold my property using springbok...”

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Dec 17,2019
Minithumbup
By: 'Lee Cresdee'
Dec 17,2019
0 people found
this helpful
Sold my property using springbok my negotiator Victoria Coffey was really helpful at all times and went out of her way to ensure i was kept up to date at all times and to achieve a sale with the best price...
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By: adam nicholls
Jan 03, 2020
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Hi, Lee thank you for your review, this has been passed to your negotiator Vicky. All the best, the Springbok Properties team. ...

“Quick, contactable and friendly...”

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Dec 17,2019
Minithumbup
By: 'Jack Fisher'
Dec 17,2019
0 people found
this helpful
Kyle was great to work with, giving clear instructions and being contactable even after the usual 5PM deadline. He was also prompt with email responses and Springbok's online system works well allowing me to purchase a property in the evening. I'd happily use Springbok again!...
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By: adam nicholls
Jan 03, 2020
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Hi Jack, thank you so much for your kind review. Kyle is very proud of his customer service expertise. Best wishes, the Springbok Properties team ...

“sold fast...”

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Dec 16,2019
Minithumbup
By: 'anthony potempa'
Dec 16,2019
0 people found
this helpful
Property sold in just a couple of weeks, very smooth process, great communication from Megan. I am currently using them again now to sell another rental apartment in Nottingham...
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By: adam nicholls
Dec 16, 2019
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Hi Anthony thank you so much for your review, Megan is really pleased with your comments & that she could help you find your buyer so quickly! All the best the Springbok Properties team ...

“Great service, quicke and honest service , a......”

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Dec 16,2019
Minithumbup
By: 'rob'
Dec 16,2019
0 people found
this helpful
Great service, quicke and honest service , approchable , and supportive. I spoke to Megan, she explained the process and time scale, she covered all promised, i am greatful . And i am hoping to do business with such people in the near future....
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“Great personal service from Kyle Williams....”

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Dec 14,2019
Minithumbdown
By: 'Richard Houghton'
Dec 14,2019
1 people found
this helpful
Great personal service from Kyle Williams. The website that springbok use for viewings succeed great with my phone so made appointments very easy to manage. Kyle then followed up with phone calls, when he wasn’t available it was easy to leave direct messages for ...
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By: adam nicholls
Dec 16, 2019
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Thank you for your review Richard we're pleased we could work with you to get such a good result and you had such a good experience with us. All the best Springbok Properties ...

“100% STARS...”

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Dec 13,2019
Minithumbup
By: 'Ebru Arayan'
Dec 13,2019
1 people found
this helpful
We’re first time buyers, springbok properties made it perfect! Couldn’t thank Megan Calvert more. She was super helpful and super friendly!...
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By: adam nicholls
Dec 16, 2019
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Thank you Ebru, we hope you enjoy your new home! All the best the Springbok Properties team. ...

“They just dealt with everything without fuss.......”

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Dec 12,2019
Minithumbup
By: 'Suzanne Reid'
Dec 12,2019
0 people found
this helpful
They just dealt with everything without fuss. Everything went through very smoothly and extremely quickly. It really made life easy as I lived miles away from the property I was selling...
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By: adam nicholls
Dec 16, 2019
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Thank you Suzanne, the team are delighted they could help you achieve a sale. All the best the Springbok Properties team ...

“Had a great experience with Victoria. Always ......”

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Dec 12,2019
Minithumbup
By: 'Jennifer Levine'
Dec 12,2019
1 people found
this helpful
Had a great experience with Victoria. Always prompt to call back. Did exactly what she promised to do and felt she was impartial in the whole experience negotiating with the vendor...
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By: adam nicholls
Dec 16, 2019
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Thank you for your review, Jennifer, Vicky is really pleased you liked working with her to get a great result selling your property. All the best Springbok Properties ...

“Great experience victoria provided when I pur......”

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Dec 12,2019
Minithumbup
By: 'Masud Ghafoor'
Dec 12,2019
1 people found
this helpful
Great experience victoria provided when I purchased a property from springbok the first time. The most helpful, nicest and most genuine person I've dealt with....
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By: adam nicholls
Dec 16, 2019
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Hi Masud, thank you for your kind comments about Vicky's service we're so pleased you had such a good experience. Thank you, the Springbok Properties team ...

“Lovely service from 90% of the staff but way ......”

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Dec 11,2019
Minithumbdown
By: 'April'
Dec 11,2019
1 people found
this helpful
Lovely service from 90% of the staff but way over priced for what they do. * His attitude is bullying and not customer focused at all. No photo of the front of the property, no for sale sign as asked, harassed and made to feel 5 years old, ...
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By: adam nicholls
Dec 16, 2019
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Dear April Thank you for your feedback, this has been passed to Natalie. I am sorry to hear you were not 100% happy with the service you received from us however I am glad Natalie managed to transform your journey with us. Thanks Springbok Customer Service Team ...

“Easy to get through to. Helpful and flexible ......”

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Dec 11,2019
Minithumbup
Ahmed
By: 'Colin'
Dec 11,2019
1 people found
this helpful
Easy to get through to. Helpful and flexible staff. Ahmed was efficient and polite. My vendor was easy to deal with as well....
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By: adam nicholls
Dec 16, 2019
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Thank you for your review Colin, we are so pleased you had such a good experience. All the best Springbok Properties ...

“Excellent service and he was very helpful and......”

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Dec 11,2019
Minithumbup
Ahmed
By: 'Alan Williams'
Dec 11,2019
0 people found
this helpful
Excellent service and he was very helpful and could not do enough to help he sold our property very quickly...
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By: Springbok Customer Service Team
Dec 16, 2019
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Dear Alan Ahmed has been passed your amazing feedback. Thank you for taking the time to post. Best Wishes Springbok Customer Service Team ...

“Wow how fast was that the service was excelle......”

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Dec 10,2019
Minithumbup
Junaid
By: 'Eddie Koy'
Dec 10,2019
0 people found
this helpful
Wow how fast was that the service was excellent and people were amazing and prompt to sort my problems out thank you so much...
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By: Springbok Customer Service Team
Dec 16, 2019
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Dear Eddie Thank you for the excellent feedback, this has been passed to the team. Best Wishes Springbok Customer Service Team ...

“Very helpful and always kept us updated. Even......”

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Dec 09,2019
Minithumbup
By: 'Paul Parris'
Dec 09,2019
0 people found
this helpful
Very helpful and always kept us updated. Even if I left a message Megan she would always return my calls. The whole process has been very smooth so far...
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By: Springbok Customer Service Team
Dec 16, 2019
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Dear Paul Thank you for taking the time to provide the fantastic feedback for Megan. Best Wishes Springbok Customer Service Team ...

“Thankyou!...”

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Dec 09,2019
Minithumbup
By: 'Kane'
Dec 09,2019
0 people found
this helpful
Brilliant customer service, I appreciate the quick responses to queries and on going support through the sales process. I would happily recommend and thank you for all your help so far....
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By: Springbok Customer Service Team
Dec 16, 2019
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Dear Kane Thank you for the wonderful feedback. This has been passed on to our team. Best Wishes Springbok Properties Customer Services ...

“Megan Calvert was polite, extremely helpful, ......”

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Dec 06,2019
Minithumbup
By: 'Abbas Azam'
Dec 06,2019
0 people found
this helpful
Megan Calvert was polite, extremely helpful, patient and informative - she provided an overall excellent experience. I would be happy to recommend using Springbok to others....
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By: Springbok Customer Service Team
Dec 16, 2019
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Dear Abbas Thank you for taking the time to provide the fantastic feedback for Megan. Best Wishes Springbok Customer Service Team ...

“Good service from Kyle keeping me informed at......”

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Dec 04,2019
Minithumbup
By: 'John Ensell'
Dec 04,2019
0 people found
this helpful
Good service from Kyle keeping me informed at all times . Services offered were very good and always returned messages very promptly...
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By: Springbok Customer Service Team
Dec 05, 2019
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Dear John Thank you for taking the time to feedback to us. Your feedback has been passed to Kyle and his manager. Best wishes Springbok Customer Service Team ...

“Very quick service and really helpful from th......”

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Dec 04,2019
Minithumbup
By: 'Christopher Greenwood'
Dec 04,2019
0 people found
this helpful
Very quick service and really helpful from the very start .from the first call out to check the house and the photos and write up to show the property off has been amazing...
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By: Springbok Customer Services
Dec 05, 2019
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Dear Chris thank you for your message it's great to have such a good review from a vendor, best wishes, Springbok Properties team. ...

“Really efficient customer service. Lots of cu......”

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Dec 03,2019
Minithumbup
By: 'Leigh elliott'
Dec 03,2019
0 people found
this helpful
Really efficient customer service. Lots of customers in a short space of time. Achieved a successful sale in a short space of time....
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By: Springbok Customer Services
Dec 05, 2019
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Dear Leigh thank you for your message we are so pleased that we could help you out and find a byuer so quickly. All the best, the Springbok Properties team ...

“Very lovely and approachable lady very well m......”

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Dec 03,2019
Minithumbup
By: 'Janice parker'
Dec 03,2019
0 people found
this helpful
Very lovely and approachable lady very well mannerd and helpful gave me peace of mind Vicky is very highly recommended thanks janice...
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By: Springbok Customer Services
Dec 05, 2019
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Dear Janice, thank you for such a great review, Vicky is pleased she could help you sell your property. All the best, the Springbok Properties team. ...

“Thank you Megan for great service, for always......”

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Dec 02,2019
Minithumbup
By: 'MR DAVID J ASHDOWN'
Dec 02,2019
0 people found
this helpful
Thank you Megan for great service, for always being so positive, and for answering the phone so quickly and efficiently....
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By: Springbok Customer Services
Dec 05, 2019
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Dear David, your review is greatly appreciated, Megan was more than happy to help you with your purchase, all the best the Springbok Properties team. ...

“Kyle Williams was a great help to us, He was ......”

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Dec 02,2019
Minithumbup
By: 'Jemma Parkins'
Dec 02,2019
0 people found
this helpful
Kyle Williams was a great help to us, He was helpful, quick With responses And always available to answer any questions....
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“Very pleased with the service...”

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Dec 01,2019
Minithumbup
Rebekah
By: 'Emily Newbold'
Dec 01,2019
0 people found
this helpful
Very pleased with the service as first time buyers we had a lot of questions and the staff were so helpful and understanding. Always quick at answering the phone and very quick responses each time....
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“So far so good. Helpful and always call you b......”

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Nov 30,2019
Minithumbup
By: 'Victoria lowry'
Nov 30,2019
0 people found
this helpful
So far so good. Helpful and always call you back when they say they will. We have not exchanged or completed yet but so far the process has been smooth....
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“Kiran&Springbok have been AMAZING...”

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Nov 30,2019
Minithumbup
Kiran
By: 'Connor'
Nov 30,2019
0 people found
this helpful
Kiran has been extremely helpful and his advice has helped me purchase my dream house, I highly recommended any First Time Buyers to purchase through Springbok Properties....
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“Highly recommended...”

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Nov 29,2019
Minithumbup
Kiran
By: 'Neil Rose and antoinette Rose'
Nov 29,2019
0 people found
this helpful
Had a few little issues at the beginning, like the advert not showing correct address or local But rectified straight away. Staff friendly and helpful, and gave me updates very frequently. Very impressed...
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“Excellent service from a buyers point of view......”

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Nov 29,2019
Minithumbup
Junaid
By: 'Shirelle quinn'
Nov 29,2019
0 people found
this helpful
Excellent service from a buyers point of view , dealt with Junaid Khan at springbok and what a lovely, friendly helpful man he was , all agents should take a leaf out of his book , thanks again Jay ....
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“A pleasant experience so far with Springbok. ......”

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Nov 28,2019
Minithumbup
By: 'Gabriel Liviu Laptuca'
Nov 28,2019
0 people found
this helpful
A pleasant experience so far with Springbok. We have now started the process after having our offer accepted. It was great to be able to arrange the viewings on Sunday morning. That really helped. Thank you!...
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“Very happy with service and quick response Vi......”

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Nov 28,2019
Minithumbup
By: 'Mark Knott'
Nov 28,2019
0 people found
this helpful
Very happy with service and quick response Victoria Coffey was very professional and answered all my questions confidently. Would use again....
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“Kyle Williams Was very helpful, as I didn't ......”

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Nov 28,2019
Minithumbup
By: 'Debbie Bristow'
Nov 28,2019
0 people found
this helpful
Kyle Williams Was very helpful, as I didn't really understand what I was doing, he was very helpful, always emailed and called me when things were moving, so thank you Kyle ;) Kind regard Debbie.)...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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