Springbok Properties
4.6/5, 1949 reviews
94% recommended
89% sales valuation accuracy
90% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 90% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 3 5 1 912 40 819 25 45 46
Areas covered
  • National
Address

1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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Images & Videos

“I have just bought my first home through Springbok, and ......”

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Nov 29,2012
Minithumbup
Natalie
By: 'Cara'
Nov 29,2012
6 people found
this helpful
I have just bought my first home through Springbok, and they were very helpful through all stages. Natalie was a pleasure to speak to, she was very friendly and nothing was too much trouble. They kept me informed every step of the way. Thank you!...
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By: Springbok Customer Services
Nov 30, 2012
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Hi Cara, Thank You so much for your Review it is really appreciated. Purchasing your first property can sometimes be very daunting but equally as exciting and I am so glad you felt we have helped and guided you along the way. Now comes the fun bit of moving in, you no doubt have a busy weekend ahead getting sorted. We wish you all the best and a happy future in your new home - All the Team at Springbok. ...

“Springbok estate agency dealt with myself and my family as ......”

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Nov 28,2012
Minithumbup
Jenna
By: 'A James'
Nov 28,2012
7 people found
this helpful
Springbok estate agency dealt with myself and my family as we had to sell an inherited property. They were very sensitive towards us during this time and the support we received during the selling process was good and efficient! Many thanks especially to Jenna who ...
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By: Springbok Customer Services
Nov 29, 2012
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Thank You Mrs James for your review. I am really glad you felt that we handled your family with a sensitive nature considering the situation. We wish you and your family all the best for the future - All the Team at Springbok. ...

“Dealt with Natalie for the majority, found her to be;......”

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Nov 27,2012
Minithumbup
Natalie
Nick
By: 'P.J.Bromwich'
Nov 27,2012
6 people found
this helpful
Dealt with Natalie for the majority, found her to be; Friendly, without being overly familiar. Informative without being patronising. Very professional and keen to help. Natalie has been a delight to work with, and her professional knowledge has moved the deal forward at the pace ...
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By: Springbok Customer Services
Nov 29, 2012
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Thank You Mr Bromwich for your kind Review, It is really nice to know that we can still deliver a good job even when there are a few geographical obstacles in the way. It was equally a delight to work with yourself and we wish you all best for your future in Sunny Cyprus - All the Team at Springbok. ...

“I have found Natalie Jackson to be polite during the ......”

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Nov 22,2012
Minithumbup
Natalie
Natalie
By: 'Steve Boylan'
Nov 22,2012
6 people found
this helpful
I have found Natalie Jackson to be polite during the whole sale process, I have found springbok to be effiecent & fast with friendly members of staff. Springbok have kept myself informed throughout the whole transaction. NBatalie Jackson has been a huge sucess with selling my ...
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By: Springbok Customer Services
Nov 23, 2012
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Hi Steve, We Thank You kindly for your comments. We are so glad that you found us to be efficient and fast that is what we aim for. You were equally as friendly to deal with and it was always a pleasure talking to you. We would like to wish you all the best - All the Team at Springbok. ...

“I hadn't heard of this firm before, but I really ......”

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Nov 22,2012
Minithumbup
By: 'David Brock'
Nov 22,2012
6 people found
this helpful
I hadn't heard of this firm before, but I really must say that they handled the sale of my old house in a very professional, efficient and pleasant manner at all times. I honestly recommend them to anyone. Normally, I don't leave remarks regarding business ...
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By: Springbok Customer Services
Nov 23, 2012
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Hi David, Thank You So much for your Kind Review, It was an absolute pleasure dealing with you and we are glad you were pleased with our service and our professionalism throughout the sale of your property. We wish you all the best for the Future - All the Team at Springbok. ...

“From the moment I contacted Springbok Estate Agency I was ......”

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Nov 15,2012
Minithumbup
Jenna
By: 'Dave Tomlinson'
Nov 15,2012
6 people found
this helpful
From the moment I contacted Springbok Estate Agency I was impressed with their professionalism and proactive approach to sell and market my property. I admired their competitive property pricing strategy which attracted prospective buyers. My main contact was Jenna Caldwell who was extremely friendly as ...
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By: Springbok Customer Services
Nov 16, 2012
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Dave, Thank You for your review, it is very much appreciated. It was a pleasure dealing with you and its nice to hear that you were so pleased with service you were provided with at Springbok Properties. We wish you all the best in the future - all the Team at Springbok. ...

“From the very start Springbok properties were friendly and efficient. ......”

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Nov 09,2012
Minithumbup
Natalie
By: 'Miss L Bretherton'
Nov 09,2012
6 people found
this helpful
From the very start Springbok properties were friendly and efficient. They rung me for feedback after I viewed the property and were prompt when offer negociations were being made between myself and the vendor. The representative I dealt with was Natalie Jackson who provided me ...
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By: Springbok Customer Services
Nov 12, 2012
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Lauren, thank you for your lovely review. We all hope you will be very happy in your new home - all the team at Springbok Properties. ...

“I found my dealings with springbok very pleasing, The purchase ......”

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Nov 08,2012
Minithumbup
Natalie
Jenna
By: 'Daniel Bowett'
Nov 08,2012
4 people found
this helpful
I found my dealings with springbok very pleasing, The purchase of the property was not straight forward( through no fault of the agent) but springbok were very easy to talk to. The help and advice I was given was second to done and I would ...
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By: Springbok Customer Services
Nov 09, 2012
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Daniel, Thank you for your review. We are so pleased that you found purchasing through us a pleasant experience even with the complications. We wish you all the best in your new home - all the team at Springbok Properties ...

“From start to finsh the company were very professional, keeping ......”

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Nov 08,2012
Minithumbup
Jenna
By: 'Susan North'
Nov 08,2012
5 people found
this helpful
From start to finsh the company were very professional, keeping us informed of what was happening every step of the way making it as stress free as possible.They were very caring and gave excellent customer service. Even giving us a courtesy call after we ...
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By: Springbok Customer Services
Nov 08, 2012
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Susan, Thank you for your kind review. It is lovely to hear that you found purchasing a property through us so easy and stress free. We wish you all the very best with everything - All the team at Springbok Properties. ...

“At the initial meeting, Mr D Clark made very clear ......”

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Nov 08,2012
Minithumbup
Matthew
By: 'Mrs Julie Sparks'
Nov 08,2012
5 people found
this helpful
At the initial meeting, Mr D Clark made very clear about the services offered by Springbok. He was very pleasant to deal with and answered all my questions patiently and clearly. He offered realistic advice on valuing the property. Matthew was always cheerful and polite ...
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By: Springbok Customer Services
Nov 08, 2012
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Julie, thank you for your lovely review. We are so pleased that you were satisfied with the service you received & we wish you all the very best - all the team at Springbok Properties. ...

“I recently bought a house through Springbok Estate Agents. I ......”

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Nov 07,2012
Minithumbup
Natalie
Jenna
By: 'Gemma'
Nov 07,2012
5 people found
this helpful
I recently bought a house through Springbok Estate Agents. I was extremely impressed with their efficient and friendly manner and the promptness with which they dealt with any queries. I would recommend using Springbok to anyone who is looking to buy or sell a house ...
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By: Springbok Customer Services
Nov 08, 2012
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Gemma, Thank you so much for you review. We are so happy that you are now settled in your new home & hope you will be very happy there - all the team at Springbok Properties ...

“From start to finish our experience with Springbok was entirely ......”

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Nov 07,2012
Minithumbup
David
Nick
By: 'Julie Cutler'
Nov 07,2012
5 people found
this helpful
From start to finish our experience with Springbok was entirely positive.We marketed our house with three separate estate agents over a period of 2 years,and had few viewings and no offers on the table.We had seen the house of our dreams and were ...
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By: Springbok Customer Services
Nov 07, 2012
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Hi Julie, Thank you so much for your kind review. It was a pleasure to work alongside you and we all hope you are very happy in your new home - all the team at Springbok Properties ...

“this has been my first experience of selling and buying ......”

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Nov 06,2012
Minithumbup
Natalie
By: 'kim fallows'
Nov 06,2012
5 people found
this helpful
this has been my first experience of selling and buying a property and has been a very stressful time. I have been dealing Natalie through the purchase of my new property and what a breath of fresh air she has been. Chasing up solicitors and ...
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By: Springbok Customer Services
Nov 07, 2012
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Hi Kim, Thank you for your kind review. We are so pleased that you have been happy with the service and wish you the best of luck in your new home - all the team at Springbok Properties ...

“Springbok have recently sold a property for me some distance ......”

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Nov 06,2012
Minithumbup
By: 'S Ridgway'
Nov 06,2012
4 people found
this helpful
Springbok have recently sold a property for me some distance from where I live. I found them extremely accommodating in assisting me overcome this hurdle, by being available for not only prospective buyers but tradespeople as well. This I found invaluable. They have been professional, ...
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By: Springbok Customer Services
Nov 07, 2012
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Thank you so much for your kind review. We are so pleased that you found selling your property through us so easy. Good luck with everything in the future - all the team at Springbok Properties. ...

“From ringing Matthew to enquire about viewing Lime Road to ......”

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Nov 06,2012
Minithumbup
Matthew
By: 'Gillian Berry'
Nov 06,2012
5 people found
this helpful
From ringing Matthew to enquire about viewing Lime Road to now I have found the service to be impeccable. Any queries I have had have been dealt with quickly and efficiently. They have kept me informed during the process and have made my experience of ...
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By: Springbok Customer Services
Nov 06, 2012
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Gillian, Thank you so much for your review. We are delighted to hear you have been very satisfied with the service received and we wish you the very best of luck in your new home - all the team at Springbok Properties. ...

“I would like to congratulate the team at Springbok Group ......”

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Nov 06,2012
Minithumbup
Natalie
By: 'Gerald Q.'
Nov 06,2012
4 people found
this helpful
I would like to congratulate the team at Springbok Group for a job well done. From first contact and appraisal of the property to completion, it was a very smooth journey. We were efficiently kept up to date at all times. Special mentions to Matthew ...
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By: Springbok Customer Services
Nov 07, 2012
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Gerald, Thank you so much for your kind review. We are so pleased that you you would recommend us and wish you the very best of luck with everything - all the team at Springbok Properties. ...

“i found springbok very helpful , very co-operative with every question ......”

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Nov 06,2012
Minithumbup
By: 'mr g grimes'
Nov 06,2012
4 people found
this helpful
i found springbok very helpful , very co-operative with every question i asked , was pleased with there overall sale of the property , i would recommend them to anyone who is thinking of selling there property , very pleased...
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By: Springbok Customer Services
Nov 06, 2012
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Mr Grimes, Thank you for your kind review. It was a pleasure to work with you and we wish you all the best - all the team at Springbok Properties. ...

“I found all the staff most helpful, from the first ......”

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Nov 06,2012
Minithumbup
By: 'Garry Joynes'
Nov 06,2012
4 people found
this helpful
I found all the staff most helpful, from the first visit to my home to the conclusion of the sale of my house. I was contacted regular to be updated, I was also give acccess to a web site to follow the sale. I found ...
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By: Springbok Customer Services
Nov 06, 2012
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Hi Garry, Thank you so much for your kind review. We are so pleased that you were happy with the service you received and we wish you the very best of luck for the future - all the team at Springbok Properties. ...

“The selling of our house was a new experience for ......”

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Nov 06,2012
Minithumbup
By: 'Marjorie Smith'
Nov 06,2012
4 people found
this helpful
The selling of our house was a new experience for us ,never having done it before but everyone at Springbok was so helpful and always available for all our questions however trivial or important .We would definitly recommend them to others....
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By: Springbok Customer Services
Nov 06, 2012
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Marjorie, Thank you so much for your kind review. It was an absolute pleasure working with you and we are so glad that you found the team helpful at all times - All the best with everything for the future - all the team at Springbok Properties ...

“I found Springbok staff very helpful and informative. I was ......”

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Nov 06,2012
Minithumbup
By: 'Amanda Heaton'
Nov 06,2012
4 people found
this helpful
I found Springbok staff very helpful and informative. I was kept upto date with the progress of the property sale. The property sold within 2 weeks of it being advertised, although this sale fell through, staff were eager to get the property back on the market ...
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By: Springbok Customer Services
Nov 06, 2012
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Amanda, Thank you so much for your kind review. It was a pleasure working with you and we are so pleased you were happy with the service you received - all the team at Springbok Properties. ...

“Friendly, efficient, enthusiastic are but a few words which describe ......”

Share on :
Nov 05,2012
Minithumbup
Natalie
Jenna
By: 'Peter'
Nov 05,2012
4 people found
this helpful
Friendly, efficient, enthusiastic are but a few words which describe the why in which l have been handled and received assistance from the team at Springbok throughout process of purchasing property....
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By: Springbok Customer Services
Nov 06, 2012
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Peter, Thank you so much for your kind review. We hope you will be very happy with your new purchase - all the team at Springbok Properties ...

“How I wish I had heard of Springbok before I ......”

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Nov 05,2012
Minithumbup
By: 'T.H. Cheshire'
Nov 05,2012
4 people found
this helpful
How I wish I had heard of Springbok before I used a 'traditional' estate agent! My property was on the market for five weeks with a local agent. During this time I had no viewings whatsoever. I then changed to Springbok and the first viewing ...
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By: Springbok Customer Services
Nov 06, 2012
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Tracey, Thank you so much for your kind review. I t has been such a pleasure working with you and we really do wish you the best of luck with everything - all the team at Springbok Properties. ...

“agent always kept me informed very pleasant and proffessional but ......”

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Nov 04,2012
Minithumbup
By: 'Julie Lounds'
Nov 04,2012
4 people found
this helpful
agent always kept me informed very pleasant and proffessional but fees are very expensive ,but they did sell price though was much lower than said at first...
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By: Springbok Customer Services
Nov 06, 2012
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Julie, Many thanks for you review. We wish you the best of luck with everything in the future - all the team at Springbok Properties. ...

“Actually the most amazing experience we have ever had, these ......”

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Nov 01,2012
Minithumbup
By: 'Elizabeth and Sally'
Nov 01,2012
4 people found
this helpful
Actually the most amazing experience we have ever had, these guys are not 'estate agents' in the true sense of the word, they are totally on your side, totally human, and fantastic, every part of the process from the valuation to compleation was exceptional i ...
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By: Springbok Customer Services
Nov 06, 2012
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Elizabeth & Sally, Many thanks for your kind review. It was an absolute pleasure working with you both and we all wish you the very best of luck for the future. Bon voyage! All the team at Springbok Properties ...

“springbok promised the sale of the property would take 5 weeks ......”

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Apr 19,2012
Minithumbup
By: 'alan cunningham'
Apr 19,2012
1 people found
this helpful
springbok promised the sale of the property would take 5 weeks and they delivered very please with there target andthey kept us informed all the way through...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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