Springbok Properties
4.6/5, 1949 reviews
94% recommended
89% sales valuation accuracy
90% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 90% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 3 5 1 912 40 819 25 45 46
Areas covered
  • National
Address

1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

Images & Videos

“All the staff at springbox very helpful sold my house quickly...”

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Jun 19,2019
Minithumbup
By: 'Annemarie'
Jun 19,2019
0 people found
this helpful
No problems at all great service through out sale. Everyone assisted when I rang nothing was a problem. Would highly recommend springbox. Great service...
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“Megan Calvert was great!...”

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Jun 18,2019
Minithumbup
By: 'Jodie C'
Jun 18,2019
0 people found
this helpful
Megan was 100% dedicated from the start got viewings in fast and plenty of them. Megan updated us regularly and nothing was too much trouble. We would happily work with her again....
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Comment on agent fees
Good
Was this helpful? Yes

“Very fast response...”

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Jun 18,2019
Minithumbup
By: 'Kat'
Jun 18,2019
0 people found
this helpful
Victoria Coffey from springbok has been very helpful during the purchase of the property listed on their website .Very happy....
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Comment on agent fees
Not applicable
Was this helpful? Yes

“Quick service...”

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Jun 18,2019
Minithumbup
Ben
By: 'Kelvin'
Jun 18,2019
0 people found
this helpful
Good customer service and easy to talk to. Everything was taken care of very quickly which made it a stress free experience....
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“Good communication...”

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Jun 18,2019
Minithumbup
By: 'Kwame Nicol'
Jun 18,2019
0 people found
this helpful
Great straight forward communication, she chased Fred back from potential purchasers and kept me informed, Unfortunately my property doesn't sell and I decided to temporarily remove it from the market...
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Comment on agent fees
Read the above
Was this helpful? Yes

“Great service, Would recommed to friends....”

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Jun 17,2019
Minithumbup
Ben
By: 'Dave'
Jun 17,2019
0 people found
this helpful
Found his service to be very useful and he assisted with all aspects of the transaction.Would use his service again...
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Comment on agent fees
Good
Was this helpful? Yes

“Easy t use...”

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Jun 17,2019
Minithumbup
By: 'Happy'
Jun 17,2019
0 people found
this helpful
I was dubious as to how quick a sale could be achieved, but sold within 2 weeks of using the company. Not always able to contact my rep straight away but voice mails work and did get prompt replies!...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Excellent sales advisor...”

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Jun 15,2019
Minithumbup
Ahmed
By: 'Dan Stevens'
Jun 15,2019
0 people found
this helpful
Ahmed was excellent from the first point of contact. Communication was frequent and clear throughout and he made the process of purchasing the house seamless. Springbok have an excellent process for purchasing a house swiftly and their fees are very cheap....
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Comment on agent fees
Good
Was this helpful? Yes

“Ahmed was efficient...”

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Jun 14,2019
Minithumbup
Ahmed
By: 'Gill'
Jun 14,2019
0 people found
this helpful
I was very pleased with Ahmed Seddon's professionalism. He answered all my queries,responded well when I had some problems with providing information and was able to help me...
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Was this helpful? Yes

“Ben is a superstar!...”

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Jun 13,2019
Minithumbup
Ben
By: 'Nicole (Nicola)'
Jun 13,2019
0 people found
this helpful
Ben was an amazing part of our journey keeping in constant contact conducting himself in a professional and friendly manner at all times. A pleasure to work with....
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“Great...”

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Jun 13,2019
Minithumbup
Ahmed
By: 'LH'
Jun 13,2019
0 people found
this helpful
Fast and easy. Ahmed dealt with the process and solved any issues to allow for a smooth procrss. Thanks Ahmed....
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Comment on agent fees
Good
Was this helpful? Yes

“Very good...”

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Jun 12,2019
Minithumbup
Thomas
By: 'Pribus'
Jun 12,2019
0 people found
this helpful
Very good customer care, fast and cooperative. Thomas informed me about important things also gave me useful tips. Very satisfied....
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“Excellent service...”

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Jun 12,2019
Minithumbup
By: 'Olu'
Jun 12,2019
0 people found
this helpful
Jay has been quite proactive with following up with a 'not so helpful' Vendor. He has written several emails and has given us frequent updates....
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Comment on agent fees
Not at that stage yet
Was this helpful? Yes

“Review...”

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Jun 07,2019
Minithumbup
Ben
By: 'G Jarvis'
Jun 07,2019
0 people found
this helpful
Ben Taylor was very helpful with the transition of purchasing 20 Kestrel Drive in Doncaster Slight hiccup with email for some odd reason Bens original email never landed however all was resolved in the end....
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Comment on agent fees
No comment
Was this helpful? Yes

“Communication...”

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Jun 07,2019
Minithumbup
By: 'Emma'
Jun 07,2019
0 people found
this helpful
My first contact with Springbrook was a bit tricky, as it feels that you calling in national center. It was difficult for them to locate the property. It did feel a bit concerning... I call them back few times to chase,as I wanted to ...
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Was this helpful? Yes

“mr bruce forrest...”

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Jun 05,2019
Minithumbup
By: 'bruce forrest'
Jun 05,2019
0 people found
this helpful
lewis is extremely helpful always polite he has kept us informed every step of the way made the experience as stress free as possible ....
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Comment on agent fees
about averagebruce forrest
Was this helpful? Yes

“Awesome Sales Negotiator...”

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Jun 04,2019
Minithumbup
By: 'Hamid'
Jun 04,2019
0 people found
this helpful
Junaid was a pleasant and respectful negotiator who dealt with the initial process of acquisition very professionally. I would definitely recommend him....
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Comment on agent fees
good
Was this helpful? Yes

“Good service...”

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Jun 04,2019
Minithumbup
By: 'Tom'
Jun 04,2019
0 people found
this helpful
The service was good. The person I spoke to was kind and polite and helpful. Just happy with the good service...
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Comment on agent fees
Good
Was this helpful? Yes

“Difficult sale...”

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Jun 03,2019
Minithumbup
Ben
By: 'Penni'
Jun 03,2019
0 people found
this helpful
We had a property that had not sold in 12 months before we went to Springbok. The property was never going to be an easy sell, but Ben kept at it and finally got us the sale we desperately needed....
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Comment on agent fees
High, but worth it
Was this helpful? Yes

“Superb Service...”

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Jun 03,2019
Minithumbup
Jemila
By: 'Derek'
Jun 03,2019
0 people found
this helpful
Cannot fault the service we received, Very much appreciated. Jemila done everything she said she would do with efficiency and politeness. First Class....
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Comment on agent fees
A little high but you get what you pay for.
Was this helpful? Yes

“Prompt and Helpful...”

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Jun 03,2019
Minithumbup
By: 'TAS'
Jun 03,2019
0 people found
this helpful
J was extremely responsive and helpful with our enquiry, and ensured that we were able to view the property quickly. He then went the extra mile to help secure the sale and make things run smoothly between ourselves and the vendor....
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Was this helpful? Yes

“Sale of property...”

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Jun 01,2019
Minithumbup
Jemila
By: 'Chris and Karen'
Jun 01,2019
0 people found
this helpful
Jemila has been brilliant, couldn't ask for more. Great service and prompt replies. I would say it has been a positive experience....
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Comment on agent fees
Fees are rather excessive but we wanted a quick sale so that we could buy our new home .
Was this helpful? Yes

“Friendly & Helpful...”

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May 31,2019
Minithumbup
James
By: 'Stephanie'
May 31,2019
1 people found
this helpful
James couldn't do enough to help us with any queries that we had. Always available and really easy to talk to. Fantastic customer service skills. Ben has been efficient and helpful and again, always there when we had a query. He found the best solution ...
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Comment on agent fees
It isn't very clear that the agents fees form part of the deposit, and they are non-refundable.
Was this helpful? Yes

“Fantastic sell...”

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May 31,2019
Minithumbup
Jemila
By: 'NadeemH'
May 31,2019
0 people found
this helpful
Working with Jemila Bassue has been a great experience. She is very helpful and professional and had keep me updated with everything. I highly recommend Jemila for her excellent work. Thank you very much Jemila. All the best....
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Comment on agent fees
Great
Was this helpful? Yes

“Springbok...”

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May 31,2019
Minithumbup
By: 'andrewL'
May 31,2019
0 people found
this helpful
Excellent company. Great communication and quick sale. Achieved guide price within 6 days of listing. Definitely recommend this agent to sell your property....
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Comment on agent fees
Expensive but all inclusive so feels about right
Was this helpful? Yes

“I would recommend Springfield properties...”

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May 31,2019
Minithumbup
ryan
By: 'Glynis'
May 31,2019
0 people found
this helpful
Ryan Ruscoe, of the greater Manchester team was out standing, he does his job to 100 percent of what would be hopefully expected. The reason I am saying this is i have had experience with estate agents in the past this person is the one who ...
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“1st auction property...”

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May 31,2019
Minithumbup
Kiran
By: 'C McCreadie'
May 31,2019
1 people found
this helpful
As a 1st time auction property purchase, I was daunted by the process. However, Kiran kept me informed throughout the process. Communication was excellent and he welcomed all my calls and sorted out I.T. issues very efficiently....
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Comment on agent fees
Fees were explained and seem very reasonable.
Was this helpful? Yes

“Excellent!...”

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May 30,2019
Minithumbup
By: 'Luke bailey'
May 30,2019
0 people found
this helpful
Really nice guy! Delivered what we wanted really fast! And got us the house! Couldnt be more happier! Deffo would recommend...
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“Easy Friendly service...”

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May 30,2019
Minithumbup
By: 'Caryl'
May 30,2019
0 people found
this helpful
Dealing with Tom has been a pleasure. Being new to the 'selling houses' game, I was totally in Springboks hands and everything was efficiently and professionally done and very friendly and helpful. I was guided through step by step and kept informed all the way ...
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Comment on agent fees
As they have taken all the hassle out of selling a property, I believe the cost is work the peace of mind.
Was this helpful? Yes

“Once understood website it was all good...”

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May 30,2019
Minithumbup
Ahmed
By: 'Al'
May 30,2019
0 people found
this helpful
Ahmed has been ace I harrassed him a bit and he was always patient polite and helpful. first time I have bought through springbok and very happy with the service....
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Was this helpful? Yes
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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