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    Jemila
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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-b
Read full description...Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Properties

1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

springbokproperties.co.uk

Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 90% £22,500 £9,800,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 2 4 0 828 35 715 23 39 42

Areas covered
  • National
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
TPOS Sales TPOS Lettings TPOS DPS

Images & Videos




“Quick to respond from start to finish and got......”

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Jul 09,2019
Minithumbup
By: 'Lynn Anderson'
Jul 09,2019
0 people found
this helpful
Quick to respond from start to finish and got us the quick sale we needed. Would recommend them to someone else looking for a fast sale...
read full review
Was this helpful? Yes

“Kevin...”

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Jul 09,2019
Minithumbup
Kevin
By: 'Karen Gascoigne'
Jul 09,2019
0 people found
this helpful
Kevin was friendly, helpful and kept me informed on what was happening, with regular phone calls and messages, I felt he did his best getting a variety of people interested in my property. sometimes it was difficult to get through to someone who knew the ...
read full review
Was this helpful? Yes

“The process of selling our cottage has gone w......”

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Jul 03,2019
Minithumbup
By: 'Dorothy Kasiri'
Jul 03,2019
0 people found
this helpful
The process of selling our cottage has gone well so far. We have not exchanged yet. I think the house details could have been improved, for example, by providing prospective buyers with room sizes....
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Was this helpful? Yes

“Very good service from Kevin Wiliams, althoug......”

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Jun 28,2019
Minithumbup
By: 'Ben Fish'
Jun 28,2019
1 people found
this helpful
Very good service from Kevin Wiliams, although, it was quite frustrating sometimes when trying to reach him when I missed a call, I couldn’t always be directly transferred....
read full review
Was this helpful? Yes

“Sold reasonably quickly a little bit lower th......”

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Jun 26,2019
Minithumbup
By: 'Catherine'
Jun 26,2019
0 people found
this helpful
Sold reasonably quickly a little bit lower than I would have liked but I needed a quick and easy sale so worth it Ahmed was very professional...
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Was this helpful? Yes

“Good friendly service...”

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Jun 19,2019
Minithumbup
By: 'Carrie'
Jun 19,2019
0 people found
this helpful
Victoria has been very helpful, friendly & understanding. She has stuck by everything she stated she would do. She has been patient & answered all my questions & queries without rushing for me to get off the phone. I honestly haven't a bad word to say about her. ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Good communication...”

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Jun 18,2019
Minithumbup
By: 'Kwame Nicol'
Jun 18,2019
0 people found
this helpful
Great straight forward communication, she chased Fred back from potential purchasers and kept me informed, Unfortunately my property doesn't sell and I decided to temporarily remove it from the market...
read full review
Comment on agent fees
Read the above
Was this helpful? Yes

“Very good...”

Share on :
Jun 12,2019
Minithumbup
Thomas
By: 'Pribus'
Jun 12,2019
0 people found
this helpful
Very good customer care, fast and cooperative. Thomas informed me about important things also gave me useful tips. Very satisfied....
read full review
Was this helpful? Yes

“Communication...”

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Jun 07,2019
Minithumbup
By: 'Emma'
Jun 07,2019
0 people found
this helpful
My first contact with Springbrook was a bit tricky, as it feels that you calling in national center. It was difficult for them to locate the property. It did feel a bit concerning... I call them back few times to chase,as I wanted to ...
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Was this helpful? Yes

“Good service...”

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Jun 04,2019
Minithumbup
By: 'Tom'
Jun 04,2019
0 people found
this helpful
The service was good. The person I spoke to was kind and polite and helpful. Just happy with the good service...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Happy experience...”

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May 21,2019
Minithumbup
By: 'Blue sky'
May 21,2019
0 people found
this helpful
Lewis was helpful during the process, he replies on my queries proactively with suggestions. The market in London has not been great for the past year, it took longer than I initially thought it would be and I decided to withdraw from the process. Lewis ...
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Was this helpful? Yes

“Purchase of property...”

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May 20,2019
Minithumbup
By: 'Dawn'
May 20,2019
0 people found
this helpful
Explained auction process and right to buy option very clearly. Sale negotiated within a few days with vendor and property removed from the market....
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Was this helpful? Yes

“Homes for the right price...”

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May 19,2019
Minithumbup
By: 'Abby'
May 19,2019
0 people found
this helpful
Ahmed gave us contact numbers for great mortgage advice and enabled us to get the home we wanted at a great price. Always kept in contact wherever possible....
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Comment on agent fees
Unsure of fees as of yet
Was this helpful? Yes

“Purchase property...”

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May 16,2019
Minithumbup
By: 'Roger'
May 16,2019
0 people found
this helpful
Very satisfactory contact by telephone. Very quickly responded to. All queries so far been dealt with satisfactory, Only problem was not being contacted by email as requested in first request by me for information when seeking information on property being offered for sale....
read full review
Comment on agent fees
Not applicable at this moment in time.
Was this helpful? Yes

“Very responsive & regular updates provided....”

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May 16,2019
Minithumbup
By: 'Humankind Housing'
May 16,2019
0 people found
this helpful
Megan was very easy to deal with, friendly, and always responded or provided updates and feedback daily. I'd be more than happy to contact Springbok again when purchasing properties....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“very helpful...”

Share on :
May 16,2019
Minithumbup
ryan
By: 'buytoletbuyer'
May 16,2019
0 people found
this helpful
First time dealing with Springbok Properties for a purchase, terms and conditions were quite offputting, but Ryan explained everything and forwarded them to our solicitors for comment. Was easy to contact, and returned missed calls promptly. Cannot make further comment as the purchase has not ...
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Comment on agent fees
The administration fee is quite high, considering one would not normally pay an agent to purchase a property
Was this helpful? Yes

“Ben conducted himself in very professional manner in his contacts with me. He kept me up to speed at all times and displayed positive customer service...”

Share on :
May 14,2019
Minithumbup
Ben
By: 'D Maillie'
May 14,2019
0 people found
this helpful
Please above comments Ben was very professional a good communicator and provided a positive customer experience given his remit in selling the property...
read full review
Comment on agent fees
Not as yet applicable
Was this helpful? Yes

“Sales Negotiator...”

Share on :
May 04,2019
Minithumbup
By: 'David Bowerman'
May 04,2019
0 people found
this helpful
Without prior knowledge or a good referral can make choosing a house agent a daunting experience. I chose Springbok Properties because of their tremendous market sector knowledge and experience nationwide. Victoria Coffey the senior sales negotiator allocated to handle my house sale has shown to ...
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Comment on agent fees
Acceptable
Was this helpful? Yes

“Initiative...”

Share on :
Apr 28,2019
Minithumbup
Ben
By: 'John Young'
Apr 28,2019
0 people found
this helpful
I was expecting to get an accepted offer before heading away for a week which made it difficult for me to provide proof of funds for the offer I had made especially as the funds were going to be linked to the financial settlement of ...
read full review
Comment on agent fees
No mention of any fees given i'm the buyer not the seller.
Was this helpful? Yes

“Adam Nicholas and Ben Taylor have been very good selling our home since they took over from Jemila Bassuee...”

Share on :
Apr 26,2019
Minithumbup
By: 'Mrs Lynda Hopley'
Apr 26,2019
1 people found
this helpful
I would recommend Adam Nicholas and Ben Taylor. When Adam and Ben took over from Jemila Bassue they sold our property within a week and I can't fault them and Ben has explained everything that is going on from day to day...
read full review
Comment on agent fees
They are a little expensive but they have sold our property, so I cant really fault them
Was this helpful? Yes

“good service...”

Share on :
Mar 10,2019
Minithumbup
By: 'jano142'
Mar 10,2019
0 people found
this helpful
Becci was quick with information making the sale an easy and trouble free. Always got back to me if she missed my calls and pushed to get over the finishing line asap. Thank you...
read full review
Comment on agent fees
Very expensive
Was this helpful? Yes

“Completed!...”

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Feb 07,2019
Minithumbup
Kiran
By: 'Sue S'
Feb 07,2019
0 people found
this helpful
Slightly more expensive than other high street agents but, after two potential sales fell through with other agents, thought I'd give Springbok a try. Both Kiran Thomson, Senior Sales negotiator, and Becci Kennerley, Sales Progressor were extremely professional and managed to achieve a faster than ...
read full review
Comment on agent fees
Slightly more expensive than other high street agents
Was this helpful? Yes

“Quick...”

Share on :
Jan 03,2019
Minithumbup
Ben
By: 'Andrew Trott'
Jan 03,2019
0 people found
this helpful
Agent was friendly and informative. Quick interaction between myself and the seller and came to a quick resolution and agreement on price...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Review...”

Share on :
Dec 13,2018
Minithumbup
ryan
By: 'Denise Williamson'
Dec 13,2018
0 people found
this helpful
I have found Ryan to be very professional and positive in dealing with all my viewings and negotiations and would recommend Springbok to potential customers...
read full review
Comment on agent fees
Expensive
Was this helpful? Yes

“Very professional all the way through, and always helpful on the phone...”

Share on :
Nov 15,2018
Minithumbup
Ahmed
By: 'Leon Colclough'
Nov 15,2018
0 people found
this helpful
Was very professional all the way through the process and always helpful on the phone. Also gave good feedback on the house, always kept us up to date with information...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“I found Ryan to be very informative and was giving me updates on a regular basis and seemed to have my best interests at heart...”

Share on :
Nov 10,2018
Minithumbup
ryan
By: 'David'
Nov 10,2018
0 people found
this helpful
Ryan kept me informed of the progress of the sale and was trying to get the best possible deal for me just took to long to get viewings due to the overvaluing of the property...
read full review
Comment on agent fees
I cannot understand why the fee is so high as it is stated that usually a quick sale I only went with springbock as they were garanteed a quick sale surley If a quick sale is not achieved there should be a discounted fee
Was this helpful? Yes

“Recommended...”

Share on :
Oct 26,2018
Minithumbup
Brittney
By: 'Kelly Gallagher'
Oct 26,2018
0 people found
this helpful
Friendly from start to finish. Helped me every step of the way! First time selling a house and they made the process very easy!...
read full review
Was this helpful? Yes

“Fab...”

Share on :
Oct 26,2018
Minithumbup
Ahmed
By: 'Ash'
Oct 26,2018
0 people found
this helpful
Great communication from Ahmed. Got me the house I wanted with his negotiation skills. Very happy with the whole service....
read full review
Was this helpful? Yes

“Knowledgeable and friendly...”

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Oct 24,2018
Minithumbup
Michael
By: 'Jan'
Oct 24,2018
0 people found
this helpful
Michael was very easy to talk to and kept me up to date with every part of my sell. He made me feel confident with his knowledge.... Thank you!...
read full review
Comment on agent fees
In my case I think they are over priced for what they did
Was this helpful? Yes

“really friendly & helpful...”

Share on :
Oct 16,2018
Minithumbup
Michael
By: 'nikki'
Oct 16,2018
0 people found
this helpful
Michael was very quick and swift to act on my response. He was a pleasure to deal with and has a nice manner and friendly voice, chirpy and helpful....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents
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