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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-b
Read full description...Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Properties

1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

springbokproperties.co.uk

Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 90% £22,500 £9,800,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 2 4 0 828 35 715 23 39 42

Areas covered
  • National
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
TPOS Sales TPOS Lettings TPOS DPS

Images & Videos




“After five months on the market with Springbo......”

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Jul 15,2019
Minithumbdown
By: 'David Marsh'
Jul 15,2019
0 people found
this helpful
After five months on the market with Springbok Properties, and even reducing the price I have had very few viewings for my property, and a large percentage of these viewings didn't show on the arranged date (or inform me they weren't going to attend). Because ...
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Was this helpful? Yes

“Overall an easy process but could have had better communication...”

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May 07,2019
Minithumbdown
By: 'Grace JH'
May 07,2019
0 people found
this helpful
I purchased my house through springbok, the initial person who dealt with the offers was really helpful and he was easy to contact, the next agent who dealt with the parts after the offer was accepted was hard to get in touch with sometimes taking ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Superb Service...”

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Jan 21,2019
Minithumbup
Michael
By: 'Alan'
Jan 21,2019
0 people found
this helpful
Michael has given us excellent service during our initial dialog. He is polite, thorough and courteous. We would be please to work with him anytime. Alan & Pamela...
read full review
Comment on agent fees
All Good
Was this helpful? Yes

“Kiran Tomson...”

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Jan 17,2019
Minithumbup
By: 'Dawn Ockerby'
Jan 17,2019
0 people found
this helpful
I have been with Springbok Properties since the middle of December 2018. I have done 1 viewing of the house i am selling and straight away the person wanted to buy the house. I put this down to the excellent marketing and the estate agent Namely Kiran ...
read full review
Comment on agent fees
I think with the way the market is going the fees are about right if a job is going to be done well It is worth the fees
Was this helpful? Yes

“Micheal spencer's customer service 10/10...”

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Nov 20,2018
Minithumbup
Michael
By: 'Baby'
Nov 20,2018
0 people found
this helpful
Michael Spencer was professional, kept me up to date, overall, excellant service from Micheal. A great asset to the company. Disapointed with the promises made at the beginning before i signed up. Told was dealing with an Investers market, which is what i wanted; did ...
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Was this helpful? Yes

“Th3 c9mpany does not do what it says it can do I have had to drop my house significantly and sale may still fall through as information not full at s...”

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Nov 09,2018
Minithumbdown
Ben
By: 'Barbara Morgan'
Nov 09,2018
0 people found
this helpful
The company does not do what it says it can do I have had to drop my house significantly and sale may still fall through as information not full at time of sale...
read full review
Comment on agent fees
They are excessive for amount of sale
Was this helpful? Yes

“Ben Taylor...”

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Oct 01,2018
Minithumbdown
Ben
By: 'CC'
Oct 01,2018
0 people found
this helpful
Ben was a very approachable, understanding young man. He obviously enjoys his job and is a real credit to springbok....
read full review
Comment on agent fees
I was not selling so do not know your fee
Was this helpful? Yes

“Por Communications and hidden fees...”

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Jul 26,2018
Minithumbdown
By: 'Tom'
Jul 26,2018
0 people found
this helpful
Good contact early stages with viewings and sale techniques. Once offer was accepted the change of department and contact was poor, constantly having to call for updates. The set fee had hidden costs added by solicitors although the package signed contractually was 'All solicitor fees ...
read full review
Comment on agent fees
BAD.
Was this helpful? Yes

“Good job but poor contact...”

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Jul 02,2018
Minithumbup
By: 'Leah R'
Jul 02,2018
0 people found
this helpful
Really good at arranging quick viewings, we were able to view the property on the same day we enquired. Saying that, it was a miracle we managed to book a viewing as they are clearly a very busy company who often let the phones go ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Was okay......”

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Apr 19,2018
Minithumbup
Natalie
Kate
By: 'Shannon'
Apr 19,2018
0 people found
this helpful
I would say springbok is an okay company, I had a couple rude comments towards me during the process of buying my home. I don't know to be all horrible as I have seen other reviews about this particular person that are great so I ...
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Comment on agent fees
I’m a buyer so there wasn’t any fees to springbok
Was this helpful? Yes

“Purchasing a house advertised by Springbok...”

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Apr 06,2018
Minithumbup
By: 'clo'
Apr 06,2018
0 people found
this helpful
Quite good, hard to get hold of at times, slow responses but other than that an average estate agents most of the time....
read full review
Comment on agent fees
no comment on fees
Was this helpful? Yes

“I found Tom very helpful and did everything I asked ......”

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Feb 07,2018
Minithumbup
Tom
By: 'Danger Mouse'
Feb 07,2018
0 people found
this helpful
I found Tom very helpful and did everything I asked of him for the purchase of our house. My only criticism was that I found him quite difficult to get hold of. It should not take half a day plus to get hold of their ...
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Comment on agent fees
n/a as buyers
Was this helpful? Yes

“Wasnt best estate agent but property sold well under priced .......”

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Jan 19,2018
Minithumbup
By: 'Loz'
Jan 19,2018
1 people found
this helpful
Wasnt best estate agent but property sold well under priced .i think estate agent fees were very high. But thomas was great carnt fault him at all nice people ....
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Comment on agent fees
Very hi
Was this helpful? Yes

“Could provide more communication to buyers even if just an ......”

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Dec 15,2017
Minithumbup
Kirsty
By: 'Kirsty'
Dec 15,2017
0 people found
this helpful
Could provide more communication to buyers even if just an update on sale process but overall good service. Thankyou. Would recommend...
read full review
Was this helpful? Yes

“Everything run very smoothly at the beginning, plenty of info ......”

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Nov 01,2017
Minithumbdown
Emma
Brittney
By: 'James B'
Nov 01,2017
1 people found
this helpful
Everything run very smoothly at the beginning, plenty of info and contact. Was advised to drop my asking price to create intrest and get parties bidding against each other but when 2 parties wanted the house springbok pressured me to accept the first offer which i ...
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Comment on agent fees
Very high for the quality of service i recieved.
Was this helpful? Yes
By: Springbok Properties
Dec 04, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to the team. Kind Regards - All the Team at Springbok ...

“Hard to get hold off most of the time but ......”

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Oct 30,2017
Minithumbup
Emma
By: 'RStoney'
Oct 30,2017
0 people found
this helpful
Hard to get hold off most of the time but when I did they were helpful and friendly. Would recommend...
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Was this helpful? Yes

“At first the service was good. A helpful man came ......”

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Oct 25,2017
Minithumbdown
By: 'Ellen'
Oct 25,2017
0 people found
this helpful
At first the service was good. A helpful man came out to view and price the property. The property sold within a week, they were really positive at first. Then the problems started we had a lot of problems with the solicitors they use Richardson ...
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Comment on agent fees
Average fees
Was this helpful? Yes

“Siobhan at Springbok has been a huge help with our ......”

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Oct 12,2017
Minithumbdown
Siobhan
By: 'Mirza'
Oct 12,2017
0 people found
this helpful
Siobhan at Springbok has been a huge help with our purchase of our new property. It was very difficult to talk to her on the phone. She has always been available on email, if she was busy on another call or away from her desk ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Very disappointed with. Although staff were friendly and polite, promised ......”

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Sep 05,2017
Minithumbdown
By: 'Emsickle'
Sep 05,2017
0 people found
this helpful
Very disappointed with. Although staff were friendly and polite, promised the world and failed to deliver. Drawn in by sales pitch and then trapped for 12 weeks. Ourselves and potential buyers often struggled to get in touch or sat waiting on call backs....
read full review
Comment on agent fees
High fees considering the little effort they put in to sell. We showed property to buyers and we had added costs for solicitors fees.
Was this helpful? Yes

“Bought the house through Springbok and would use again in ......”

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Aug 21,2017
Minithumbup
By: 'House Buyer'
Aug 21,2017
0 people found
this helpful
Bought the house through Springbok and would use again in the future. If I left a message regarding how the sale was progressing. Some one would respond....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Springbok Properties
Sep 04, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Adequate. Springbok Properties were in general quite good. There were ......”

Share on :
Aug 11,2017
Minithumbdown
Natalie
By: 'James B'
Aug 11,2017
1 people found
this helpful
Adequate. Springbok Properties were in general quite good. There were some issues with listing the property - floor-plan incorrect/wrong pictures on website which were never corrected. The sale was achieved reasonably quickly although I did not achieve the asking/guide price. The staff were ...
read full review
Comment on agent fees
Very high fees - when asked about a discount due to problems with sale and not getting close to asking price I was changed to another member of staff to look after my case with no explanation. Obviously didn't want me to ask again!
Was this helpful? Yes

“Very happy with the service habib, Natalie and pearl provided ......”

Share on :
Jul 03,2017
Minithumbup
Natalie
Habib
By: 'Chris'
Jul 03,2017
0 people found
this helpful
Very happy with the service habib, Natalie and pearl provided overall. Iwould use springbok properties again if I was to sell/buy a property again....
read full review
Comment on agent fees
Bit pricey if I'm being honest
Was this helpful? Yes

“I recently bought a property through Springbok and they were ......”

Share on :
May 05,2017
Minithumbup
Laura
oshan
By: 'Natalie P'
May 05,2017
0 people found
this helpful
I recently bought a property through Springbok and they were brilliant. Oshan was great negotiating the viewing and offer and then I was passed on to Laura O'Brien who was an absolute star! As we all know house buying/selling is a stressful process and ...
read full review
Comment on agent fees
N/a
Was this helpful? Yes

“The estate agents I spoke to were lovely, very kind ......”

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Mar 30,2017
Minithumbdown
By: 'Ella'
Mar 30,2017
0 people found
this helpful
The estate agents I spoke to were lovely, very kind and understanding at all times. The were very patient considering there were a number of issues with the purchase of my property (none of which were due to the estate agents)....
read full review
Comment on agent fees
I did not pay fees as the purchaser.
Was this helpful? Yes
By: Emma Lovell
Apr 03, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ... ...

“We purchased a property that was on the market with ......”

Share on :
Mar 27,2017
Minithumbup
By: 'Alex'
Mar 27,2017
0 people found
this helpful
We purchased a property that was on the market with Springbok. I have to say at the beginning of the sale we found dealing with Springbok extremely frustrating. Having to speak to a call center at the beginning of every call and then having to ...
read full review
Comment on agent fees
We didn't pay the fees
Was this helpful? Yes

“Sprinkbok did what they promised and introduced me to buyers ......”

Share on :
Dec 22,2016
Minithumbup
By: 'Mamacath'
Dec 22,2016
0 people found
this helpful
Sprinkbok did what they promised and introduced me to buyers who were in a position to proceed with buying my house. There were one or two problems along the way as different members of Sprinkbok staff deal with different aspects of the sale/purchase and, ...
read full review
Comment on agent fees
The fees were reasonable.
Was this helpful? Yes

“Springbok were alright. Made an offer subject to valuation and ......”

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Nov 03,2016
Minithumbdown
By: 'Dom'
Nov 03,2016
0 people found
this helpful
Springbok were alright. Made an offer subject to valuation and then before the valuation was organised I had a letter with the offer being accepted and one with the moving in date. Not sure how that happened. I spoke to ali on a regular basis ...
read full review
Comment on agent fees
I didn't actually pay any fees that I am aware of
Was this helpful? Yes

“I guess springbok are OK, but a £5000 fee (inc solicotors ......”

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Aug 18,2016
Minithumbdown
By: 'GM'
Aug 18,2016
1 people found
this helpful
I guess springbok are OK, but a £5000 fee (inc solicotors fees) on a house sale of £165k is utterly shocking. I could have used an ordinary agent and solicitor for at least £1000 less....
read full review
Comment on agent fees
Appalling
Was this helpful? Yes

“Initially Springboks seemed to be keen to sell at a ......”

Share on :
Aug 04,2016
Minithumbup
By: 'Jim'
Aug 04,2016
2 people found
this helpful
Initially Springboks seemed to be keen to sell at a lesser price and I got the impression that they were just bothered about a quick sell and taking their cut. But after a chat they were soon onboard and obtained what I was chasing... Once ...
read full review
Comment on agent fees
Overall good once understood my needs, they need to realise who's paying the money and work accordingly.
Was this helpful? Yes

“The service i had was timely and efficient ultimately achieving ......”

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Jan 14,2016
Minithumbup
By: 'Ashley'
Jan 14,2016
0 people found
this helpful
The service i had was timely and efficient ultimately achieving its aim of selling a property that had stuck around for some time. I'm happy with the sale and the way it was handled....
read full review
Comment on agent fees
The fees are a bit steep however if you use the panel solicitor which in my case was superb then it lessens the 'ouch' factor by around ‚£500.[
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents
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