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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-b
Read full description...Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Properties

1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

springbokproperties.co.uk

Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 90% £22,500 £9,800,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 2 4 0 828 35 715 23 39 42

Areas covered
  • National
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
TPOS Sales TPOS Lettings TPOS DPS

Images & Videos




“Jamie dealt with me always on phone keeping me up to date & advising me what to do...”

Share on :
May 14,2019
Minithumbup
By: 'Tania'
May 14,2019
0 people found
this helpful
As I have never deal with viewing buying an house before I didn't know what I needed to do etc but Jamie helped loads & explained everything...
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Was this helpful? Yes

“Great customer service...”

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May 13,2019
Minithumbup
By: 'Rhianna'
May 13,2019
0 people found
this helpful
I am a first time buyer and have been looking for a property for a while. After dealing with several different estate agents I can honesty say Victoria Coffey was amazing. She always took the time to help me and explain things to me. I ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Would definetly recommend...”

Share on :
May 13,2019
Minithumbup
By: 'Jayne'
May 13,2019
0 people found
this helpful
I am a first time buyer and have found the service I recieved from Victoria outstanding. She took the stress out of finding and buying my first home. Victoria was easy to contact and very helpful. I would definetly recommend Victoria and her team to ...
read full review
Comment on agent fees
I found the reasonable and the service outstanding
Was this helpful? Yes

“Customer Service...”

Share on :
May 12,2019
Minithumbup
By: 'CY'
May 12,2019
0 people found
this helpful
I have just started the process of purchasing a property through your agency. Victoria Coffey has been very helpful and has kept me in touch with progress of the purchase. She has been very understanding about me not getting information back to her in the ...
read full review
Was this helpful? Yes

“Great Agent...”

Share on :
May 10,2019
Minithumbup
ryan
By: 'Owen G-Jones'
May 10,2019
0 people found
this helpful
Great agent, no unnecessary contacts, worked well with buyers to get a decent price I found acceptable and only contacted me when any info was needed or to give me final offers....
read full review
Comment on agent fees
Good, set price on fee's regardless of time spent
Was this helpful? Yes

“Review...”

Share on :
May 10,2019
Minithumbup
By: 'Stuart McCulloch'
May 10,2019
0 people found
this helpful
Amed was professional in all aspects of the sale. I have not been asked for ID before or proof of funds from the estate agent before...
read full review
Was this helpful? Yes

“Quick to respond...”

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May 09,2019
Minithumbup
By: 'Helen'
May 09,2019
0 people found
this helpful
Great service quick response very positive attitude, nothing was to much bother, easy to talk to and carried out instructions with immediate action....
read full review
Comment on agent fees
None
Was this helpful? Yes

“Meh...”

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May 09,2019
Minithumbdown
By: 'win or learn'
May 09,2019
1 people found
this helpful
I asked for information on factors fees as well as viewing times, but I had to follow up for an answer. Was then only given a response in regards to viewing times. Requested information again on factors fees but was given the incorrect information, got ...
read full review
Comment on agent fees
? Unknown
Was this helpful? Yes

“Ahmed was spot on. Response time was superfast and the sale was negotiated v quickly with no hassle at all. A pleasant transaction....”

Share on :
May 08,2019
Minithumbup
Ahmed
By: 'Trev S.'
May 08,2019
0 people found
this helpful
Ahmed was very pleasant to deal with. His response times were super-efficient and my purchase was negotiated and finalised very quickly and painlessly....
read full review
Comment on agent fees
Reasonable auction fees
Was this helpful? Yes

“13 First Street...”

Share on :
May 08,2019
Minithumbup
Ahmed
Callum
By: 'Ken, Durham'
May 08,2019
0 people found
this helpful
From initial contact to the present stage of the whole process every part of the procedure has been handled in a clear and professional manner. At every point we have been in no doubt as to what was happening. Very impressed with the speedy response ...
read full review
Comment on agent fees
Good for the speedy response and service provided.
Was this helpful? Yes

“Fantastic service from Springbok...”

Share on :
May 08,2019
Minithumbup
ryan
By: 'tom2704'
May 08,2019
0 people found
this helpful
Ryan provider an Excellent service, made everything clear and even after several phone calls was still an excellent service, would highly recommend!...
read full review
Was this helpful? Yes

“Overall an easy process but could have had better communication...”

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May 07,2019
Minithumbdown
By: 'Grace JH'
May 07,2019
0 people found
this helpful
I purchased my house through springbok, the initial person who dealt with the offers was really helpful and he was easy to contact, the next agent who dealt with the parts after the offer was accepted was hard to get in touch with sometimes taking ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Sales Negotiator...”

Share on :
May 04,2019
Minithumbup
By: 'David Bowerman'
May 04,2019
0 people found
this helpful
Without prior knowledge or a good referral can make choosing a house agent a daunting experience. I chose Springbok Properties because of their tremendous market sector knowledge and experience nationwide. Victoria Coffey the senior sales negotiator allocated to handle my house sale has shown to ...
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Comment on agent fees
Acceptable
Was this helpful? Yes

“He acknowledged the predicament we were in and guided us through the whole process....”

Share on :
May 03,2019
Minithumbup
By: 'Ian'
May 03,2019
1 people found
this helpful
Very polite and courteous throughout our dealings both with him and through all the offers and refusals we were given....
read full review
Comment on agent fees
We were told the fees before we took up the offer.
Was this helpful? Yes

“Always sounds cheerful and pleasant....”

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May 03,2019
Minithumbup
By: 'Robert1976'
May 03,2019
0 people found
this helpful
Megan Calvert has been dealing with the sale of my flat for the last few weeks. She always sounds cheerful and pleasant. Keeps me up to date with organising viewing and gives updates with the feedback. And has kept me up to date with the ...
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Comment on agent fees
Fees are probably slightly higher than other agents charge, but Springbok organised everything from start to finish.
Was this helpful? Yes

“Sales & negotiations...”

Share on :
May 02,2019
Minithumbup
By: 'Watson'
May 02,2019
1 people found
this helpful
Thomas is very reliable customer focused Would always keep you informed and up to date with buyers current situation He's very clear , well spoken and easy to talk to . He would ring me everyday for an update and explains things thoroughly. Dealing with my property ...
read full review
Comment on agent fees
Reasonable fees
Was this helpful? Yes

“Top class, quick to respond, would highly recommend!!!...”

Share on :
May 02,2019
Minithumbup
Ahmed
By: 'Luke P'
May 02,2019
0 people found
this helpful
Top class, quick to respond to emails etc, brilliant communication, would highly recommend, what more can you ask??....Ahmed for PM!!! 🤣😂🤣😂🤣...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Very professional and helpful...”

Share on :
May 01,2019
Minithumbup
Ben
By: 'pikk2002'
May 01,2019
0 people found
this helpful
Ben Taylor at Springbok properties has been very professional and helpful in guiding me through the viewing and offer process. He was always available to discuss any queries I had. He is an asset to your team. I would highly recommend Springbok Properties and Ben ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Not impressed...”

Share on :
Apr 30,2019
Minithumbdown
By: 'Anna'
Apr 30,2019
1 people found
this helpful
Went with Springbox the other year. Very few buyers sent. Was told Agent would conduct viewing, but this NEVER happened. Agent dropped propperty price without consulting me. They gave my name to firm of solicitors in Liverpool without consulting me. Would never recomend this firm ...
read full review
Comment on agent fees
Fees were average, but tied in to long contract.
Was this helpful? Yes

“Great at following up....”

Share on :
Apr 30,2019
Minithumbup
Ryan
Jordan
By: 'Mel'
Apr 30,2019
0 people found
this helpful
I have felt like I have been these member of staff s most important customer. They have not rushed me or failed to return my calls. If I needed anything explaining several times they didn't get frustrated or make me feel like I was dumb. ...
read full review
Comment on agent fees
I like the fixed fee system. I know exactly what I'm paying and when.
Was this helpful? Yes

“Good Service...”

Share on :
Apr 30,2019
Minithumbup
By: 'Torin'
Apr 30,2019
0 people found
this helpful
I have been very pleased with the efforts of Lewis Buddle who has worked hard to assist in the sale of the property....
read full review
Was this helpful? Yes

“Quick Sale...”

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Apr 29,2019
Minithumbup
By: 'Shaun'
Apr 29,2019
0 people found
this helpful
Excellent service - quick, efficient and very helpful. I had concerns that my sale would be complicated by the fact I am based in Australia. Thankfully due to the professional and supportive approach this has not been a problem in the slightest. Great work!...
read full review
Was this helpful? Yes

“Quick Sale...”

Share on :
Apr 29,2019
Minithumbup
By: 'Lee Byrnes'
Apr 29,2019
0 people found
this helpful
Recently sold my flat through Springbok with Ahmed as my advisor, he was clear about what was going on at all times and kept me updated through the whole process....
read full review
Was this helpful? Yes

“Lewis was very professional and very helpful with the sale of my house....”

Share on :
Apr 29,2019
Minithumbup
Alistair
By: 'Martha'
Apr 29,2019
0 people found
this helpful
Throughout the transaction to sell my property, the agents have been very professional and helpful. They have called and followed up with me and also answered all queries I have had and the process has gone well and smoothly from the beginning to the end. ...
read full review
Comment on agent fees
The fees are rather on the higher side. Otherwise good service.
Was this helpful? Yes

“Initiative...”

Share on :
Apr 28,2019
Minithumbup
Ben
By: 'John Young'
Apr 28,2019
0 people found
this helpful
I was expecting to get an accepted offer before heading away for a week which made it difficult for me to provide proof of funds for the offer I had made especially as the funds were going to be linked to the financial settlement of ...
read full review
Comment on agent fees
No mention of any fees given i'm the buyer not the seller.
Was this helpful? Yes

“Adam Nicholas and Ben Taylor have been very good selling our home since they took over from Jemila Bassuee...”

Share on :
Apr 26,2019
Minithumbup
By: 'Mrs Lynda Hopley'
Apr 26,2019
1 people found
this helpful
I would recommend Adam Nicholas and Ben Taylor. When Adam and Ben took over from Jemila Bassue they sold our property within a week and I can't fault them and Ben has explained everything that is going on from day to day...
read full review
Comment on agent fees
They are a little expensive but they have sold our property, so I cant really fault them
Was this helpful? Yes

“Absolutely Outstanding...”

Share on :
Apr 26,2019
Minithumbup
Brittney
By: 'RM Services (Yorkshire) Ltd'
Apr 26,2019
1 people found
this helpful
Brittney, from inception to completion, has been the most efficient person to deal with, professional , responsive, knowledgeable - and simply gets the job done- answering questions with incredible confidence and speed - outstanding member of the team and we could do with more employees like ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“AHmed Seddon...”

Share on :
Apr 26,2019
Minithumbup
By: 'KAREN WALLACE'
Apr 26,2019
1 people found
this helpful
Excellent service .AHmed Seddon was constantly on the phone ie keeping me updated.Nothing too much bother ,always pleasant and reassuring.He put no pressure on me what so ever.I think all I have says he was a gentleman and scholar ....
read full review
Comment on agent fees
Fees good for me as a seller.Plus no charges if I decided to terminate my contract
Was this helpful? Yes

“Brilliant...”

Share on :
Apr 25,2019
Minithumbup
By: 'Kellbell'
Apr 25,2019
1 people found
this helpful
Great service would recommend to others always kept upto date with progress friendly manner very good communication all round brilliant service...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Good Performance...”

Share on :
Apr 25,2019
Minithumbup
By: 'Roger Durham'
Apr 25,2019
1 people found
this helpful
We found it difficult to view the property given our tight schedules but Jamie was able to accommodate us at short notice when we were free. Knowledgable about the property and conditions we were able to go ahead with offer in confidence....
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents
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