Spicerhaart

Bunch of incompetent cowboys. AVOID! Had no idea that a property they were letting out was already agreed with a competitor. After I had pointed this out to them I was told to hang around and wait to see I could view the property. I'd then got in contact with the competitor to get the answers ... Read Full Review

Your support, kindness and very excellent and quick response had really made a lot in our home. Haart letting as a company have really got a brilliant, quick response and an excellent compliance officer like Lynna Proctor. A hard working and an experienced person like Lynna Proctor has to be ... Read Full Review

After being told at the beginning how great they were and put landlords first and make sure landlords are happy blah blah blah, they just refuse to answer emails. Tenants left without paying a month, now they will not reply to any emails asking for rent to be paid from the deposit which ... Read Full Review

Avoid Avoid Avoid From the awful woman in the fishponds office, the virtually non existent maintenance company to the false accusations of damages to which there were no refund of deposit this rental was dreadful. Door handle falls off, water comes through the ceiling, guess the temp on the ... Read Full Review

Dreadful. They Manage the flat I rent. I have been asking for a broken window to be repaired for almost 70 days, a broken intercom and tap for almost 60 days. Many promises, little action. All the faults were present when they rented me the house. Unforgiveable ... Read Full Review

Worse customer service. They take your details and no1 gets back to you. When you call, they even put the phone down. Avoid at all ... Read Full Review

I implore you not to use Haarts letting unless you want the worst service available on the market and to incur expenses over and above the rent you receive. In 7 years I have paid £12,000 for their full management service. This is a non existent myth. Of four tenants, only one proved decent whilst ... Read Full Review

Mixed feelings as they did sell my property (from probate) but the relationship soured towards the end, with the agents getting more aggressive in their communications, ending up with un-professional exchanges. Rather than letting our solicitors iron out any issues, their constant barracking wound ... Read Full Review

Terrible customer service, constantly deliever On none of are issues with the property and always having to reminder them how to do there job as they seem to constantly getting things wrong and wasting a lot of paper on sending us information we already ... Read Full Review

If you're thinking of using HAART estate agency, then based on my experience, I would suggest you seriously think again. I have had to wait several months before posting this feedback, whilst my complaints about the office at Lowestoft (which surprisingly has since closed) were investigated ... Read Full Review

I regret the day I ever had any contact with this company. Every time I have to contact my agent, the person I ask to speak to isn't available and time after time, messages are not delivered with a request for a return call. And far more money per month is being deducted from the received rent than ... Read Full Review

In the time that we rented from Haart we were subjected to the worst customer service we ever experienced. Our requests for maintenance were systematically ignored, delayed or handled by incompetent contractors chosen by Haart. Because of its (true) reputation for not paying their contractors ... Read Full Review

Haart are one of the worst Property Management companies for tenants I have ever come across . They will Breach the tenancy agreement when they see fit or can not comply with it but do not admit to it. I have had to start legal proceeding against them and the landlord in order to get my deposit ... Read Full Review

I let a flat through Felicity J Lord, part of Spicerhart. They employed a contractor to replace a hob and washing machine. I found out that both appliances were old (the washing machine was 11 years old) even though Felicity Lord said they were new and charged me for new appliances. When I took ... Read Full Review

Please do not deal with Haart lettings or Spicer Haart. They made errors on my rent collection on two separate occasions and under paid me. As a former accountant I am meticulous in going through the rent statement which is not very user friendly. Having spotted their incompetence, instead of ... Read Full Review

Was offered a price for my house through spicerhaart through there buyer adam. I was given a 4 week selling completion and although the offer was £60,000 below market value,i had been offered a property for a bargain,so i would have made money in the long term. last week on the 7th feburary i ... Read Full Review

I have had the most horrendous two years with Haarts Colchester ( head office) and the Torquay office. so much so that they have lost me a tenant. Communication was poor to the extent that although I was paying for a fully managed service, I had to get involved with contractors and indeed with the ... Read Full Review

I let my house out through Haart. i was a 1st time landlord and was assured the process would be a painless one! if only that was the case. Haart advertised my property and arranged the viewings as i wanted a fully managed service. after a viewing a couple wished to take on the property. Haart ... Read Full Review

Where shall I start. I actually can't put in to words how dreadful these people are. DO NOT USE THEM. The list of grievances would fill this page! The final indignity was to charge me £90 for an annual rental statement - a basic word document I could have knocked up in 5 minutes. Again, DO NOT ... Read Full Review

It pains me to have to spend the time writing this review but I was disgusted, continually shocked and frankly appalled at the level of ‘service' provided to my partner and I before, during and after our tenancy. I will start at the beginning. We viewed a property in April 2012 and ... Read Full Review