• Sean Hewitt
    Sean Hewitt
  • Rashad Cheema
    Rashad Cheema
  • Alex Sheeley
    Alex Sheeley
  • Marc McIlveney
    Marc McIlveney
  • Tracey Ramsay
    Tracey Ramsay
  • Mark Sivell
    Mark Sivell
  • Jay Williams
    Jay Williams
  • Paul Floyd
    Paul Floyd
  • Adrian Sinclair
    Adrian Sinclair
  • Michelle Ford
    Michelle Ford
  • Tracy King
    Tracy King
  • Claire Fernandez
    Claire Fernandez
  • Jo shemilt
    Jo shemilt
  • George Castle
    George Castle
  • Gemma White
    Gemma White
  • Joanne Edney
    Joanne Edney
  • Sahir Qureshi
    Sahir Qureshi
  • Spencer Ferguson
    Spencer Ferguson
  • George Newmarch-Stillwell
    George Newmarch-Stillwell
  • Keith Cross
    Keith Cross
  • Roger Spencer
    Roger Spencer
  • Sean Darlow
    Sean Darlow
  • Bilal Ahmed
    Bilal Ahmed
  • Joanne Shemilt
    Joanne Shemilt
  • Matt Evans
    Matt Evans
Established in 1992 we have six offices covering East London, the City and parts of Essex, offering a professional range of services including Lettings, Sales, Property Management, and Financial Servi Read full description...Established in 1992 we have six offices covering East London, the City and parts of Essex, offering a professional range of services including Lettings, Sales, Property Management, and Financial Services.

Good customer service is not a new concept but it's key to building any business. Consequently we're delighted that over 95% of the hundreds of people who have reviewed us on this site, recommend us. That said we we're not resting on our laurels and are still working hard to convert the other 5%.
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
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Spencer property services, and in particular Spencer Ferguson himself, provided an absolutely OUTSTANDING service that went above and beyond anything you'd expect from an estate agent. From the first point of meeting him to sell our place, it was clear that he was a cut above the competition. Throughout the exhausting process (due to issues with the property and Brexit) we found him to utterly professional, ethical and patient with all parties. He secured buyers for us at the top end of expectat...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
I am a landlord and I am using Spencer's services for almost an year. I am working closely with Tracey Ramsay and I want to share my amazing experience with her. I experienced huge problems with my first tenant who had left unexpectedly and without any notices in the 5th month of the tenancy. He had left a huge mess in my flat. Tracey offered me to deal with this problem and I left for a one week vacation to Rome. Once the tenant had surrendered the keys Tracey dealt with everything so the flat ...
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Jan 20,2017
Minithumbup
By:
Jan 20,2017
0 people found
this helpful
I was very happy with the service Mark provided - he was up-front and supportive in helping us meeting various requirements from the vendor before our offer was accepted, and prompt to respond to any questions throughout the conveyancing process right up until completion. Highly recommended....
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Jan 13,2017
Minithumbup
By:
Jan 13,2017
1 people found
this helpful
Excellent team. Got the job done, always pressing to move matters forward whilst being diplomatic. Would use them again in a heatbeat....
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Comment on agent fees
Standard
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
1 people found
this helpful
I really can't rate Spencer highly enough him and his team really go out of their way to help clients and shows genuine concern for them. Excellent communication skills and can always be relied upon to respond quickly to queries and problems. Someone who really does go the extra mile. I would like to say a BIG THANK YOU for all your help in the sale of my house....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
1 people found
this helpful
Spencer negotiated a very fair price for our sale, kept things moving, and kept us up to date. We really appreciated his professional yet easy manner and felt he was both honest and on our side all the way through....
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Comment on agent fees
About the same as others.
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
I really can't rate Spencer highly enough. He really goes out of his way to help clients and shows genuine concern for them. Excellent communication skills and can always be relied upon to respond quickly to queries and problems. Someone who really does go the extra mile!...
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Comment on agent fees
Very reasonable and well deserved
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
Mr Hewitt has been a great help in letting our flat. He has made the arrangements for it to be repaired and updated, and whilst these repairs seem to be still on-going we hope the expensive outlay will eventually be justified. He is always prompt and attentive, and a pleasure to do business with....
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Comment on agent fees
Hoping the fees will eventually be justified.
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
Tenants found quickly, All staff members were courteous and helpful. Paperwork was completed quickly and efficiently. Questions were answered promptly...
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Comment on agent fees
Average
Was this helpful? Yes
Dec 24,2016
Minithumbup
By:
Dec 24,2016
0 people found
this helpful
Spencer was highly professional throughout the whole selling process and gets results. He was a pleasure to have working for the sale of my flat....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 17,2016
Minithumbup
By:
Dec 17,2016
0 people found
this helpful
Sean has been incredible to deal with; no nonsense, super helpful and very honest. As a first time buyer (who has been learning the process as we go!) he has been incredibly accommodating and patient. After meeting several estate agents at the beginning of my search the experience, warmth and non-pushy-ness I received from Spencers overall has been incredibly refreshing, and I'm lucky I found my property through them! Would highly recommend....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
Jay was brilliant! He got back to me as soon as he read my email and managed to help me and my flatmate as if he was taking care of a personal issue. I have no words to thank him for his help. He kept us up to date with everything and the issue was resolved faster than expected....
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Mr Leigh is a personable young man. He is extremely helpful and positive and made the viewings fairly painless for me. Top rate! Mr Darlow was also extremely helpful. He gave me information that my solicitor did not and in fact was more helpful about the move than the solicitor was. I would recommend both the gentlemen to my mother, let alone strangers!...
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Comment on agent fees
The fees are OK. Much better value than my solicitor!
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Mr Leigh is a personable young man. He is extremely helpful and positive and made the viewings fairly painless for me. Top rate! Mr Darlow was also extremely helpful. He gave me information that my solicitor did not and in fact was more helpful about the move than the solicitor was. I would recommend both the gentlemen to my mother, let alone strangers!...
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Comment on agent fees
The fees are OK. Much better value than my solicitor!
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
2 people found
this helpful
Good job all of you you were prompt in replies updated all the time and made our move less stressful....
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Comment on agent fees
Bit expensive but efficient
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
2 people found
this helpful
Claire goes above and beyond to make buying a house an extremely smooth, stress-free process. Without her proactivity we would never have found our dream house. She's refreshingly genuine, friendly, professional and supportive- highly recommended!...
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Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Professional, friendly and accommodating. Sean made a potentially stressful process enjoyable and worry free. Mark was also very efficient with introductions to the property and helpful....
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Comment on agent fees
Very reasonable (Good)
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Spencer and Michelle were great and communicating and very efficient. When it was crunch time they were very calm and reassuring. I would recommend them as selling agents....
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
2 people found
this helpful
My partner and I were very happy with the service Chelsea provided us. I really felt she understood how much we wanted the property we have bought to be our next family home. We feel that she went the extra mile for us and would really recommend her to friends if looking to buy in the area....
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Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Tracey is absolutely beautiful inside and out. She helped me when all others never bothered. She is genuinely the nicest and most honest estate agent you will ever meet. She is a diamond with a huge heart. It's been a pleasure. Will definitely recommend...
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Comment on agent fees
A lot less than some estate agents
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Tracey helped us out so well! I'm an athlete from Holland, and I searched for a place to live with two other foreign athletes. Tracey helped us to find the perfect house for us, in a good neighbourhood, and advised us about how we could keep the costs as low as possible. Since I'm quite new in the world of renting, she explained me everything very clearly. She was almost always available for questions. I definitely recommend her! Thanks very much for everything Tracey....
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Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Marc McIlveney and Mark Sivell went the extra mile to find the right buyer for my property which i sold recently. Marc Mc kept me motivated throughout the process and Mark S introduced me to a suitable buyer. I can not fault their ability to provide the best advice and customer service. Thank you Marc & Mark...
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Comment on agent fees
an average market rate
Was this helpful? Yes
Sep 09,2016
Minithumbup
By:
Sep 09,2016
1 people found
this helpful
I would like to say that Chelsea was the most professional and nicest person to deal with. i do not think I could praise anyone any higher. Thank you so much Spencer's and thank you even more Chelsea. I'm looking to buy again in the rental market and you guys will be on the top of my list. Brilliant service with a friendly professional manner Regards Bill Everitt...
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Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
George was very helpful with all the renting process. He was very responsive, available to show us the property multiple times and going through it with us in detail. After we decided we wanted to make an offer on it, George explained every bit of the process with accuracy and helped with all the necessary paperwork, reviewing our documents and the entire tenancy agreement. We were introduced to the landlord very quickly and everything worked well in the communication between both parts. We will...
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Was this helpful? Yes
Aug 28,2016
Minithumbup
By:
Aug 28,2016
0 people found
this helpful
Sean made the stressful process of moving so easy. He was always friendly and helped us with everything we needed. He could tell that the first flat he showed us wasn't to our liking, so he immediately took us to see a different flat (our new home), even though it was already after 6pm. He helped us as amazingly throughout the whole process. Thanks so much Sean you are a gem!...
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Comment on agent fees
Agent fees suck balls. It would be great if you could find another way to run a letting agency without bankrupting your tenants.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
2 people found
this helpful
From the outset of selling my property I received a 5* service! Constantly updated with feedback and advice/ suggestions to assist with the progression of the sale! At all times I felt supported and able to ring Claire and the Team and be sure that I got the answers I needed! A very professional and able service - thank you! Jessica...
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Comment on agent fees
The fees were acceptable.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
1 people found
this helpful
I researched estate agents in the area before I signed up and the way in which Jay and Claire spoke with me made me feel that they really would be looking to get the best deal for me whilst also being realistic. I knew I was putting the flat on the market at a time where there could be some issues as the referendum was fast approaching and they acknowledged the potential pitfalls but reassured me with great local market knowledge and were honest and friendly in our calls. The flat went on the ma...
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Comment on agent fees
Fees were really good when compared to the other agents.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
1 people found
this helpful
I was introduced to Spencer's initially whilst my sister was organising a valuation for our late Father's property. My sister mentioned how Jay Williams of Spencers offered an honest opinion without pressure which was appreciated and noted during this time. By coincidence, I was also looking to relocate and made an offer on a property Spencers were advertising. The property was sought after and Jay did a great job securing it for us, which we are greatful for. Once our sale was secure, Sean Dar...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
2 people found
this helpful
Brilliant sale and well handled throughout. Even aided in helping my tenants find a new home before sale completion. Highly recommended....
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Comment on agent fees
Very fair fees and happy to match / beat other agents.
Was this helpful? Yes
Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
Spencers supported us with purchase and then sale of our flat. Special thanks to Michelle and Spencer, for getting us through this. Mark and Amy Hodson...
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Comment on agent fees
Competetive
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
372 6 608 16 250 2 254 2 31 7

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Last updated at 11:53 AM 06/01/2016 by allAgents

Complaints Procedure

We value your business. If you are unhappy with our service, please tell us.

Speak to our Manager, Sarah Flynn at sarah.flynn@glenmead.co.uk and if she is unable to resolve the issue please contact our Operations Director, Keith Cross at keith.cross@glenmead.co.uk
Last updated at 11:52 AM 06/01/2016 by allAgents

Awards won by Spencers Property Services

Individual Branch Awards

Woodford Green, IG8 0XE

London, E10 5PW

London, E17 3AL

London, E7 OEN

Ilford, IG1 4TD

London, E2 9QH

Firm rankings



Bethnal Green
471 Bethnal Green Road, London E2 9QH
(122)
Forest Gate
70 Woodgrange Road, London E7 OEN
(155)
Ilford
207 Cranbrook Road, Ilford IG1 4TD
(230)
show all branches (6)
Leyton
252 High Road, London E10 5PW
(249)
Walthamstow Central
163/165 Hoe Street, London E17 3AL
(379)
Woodford & Loughton
461 High Road, Woodford Green IG8 0XE
(395)

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