• Sean Hewitt
    Sean Hewitt
  • Rashad Cheema
    Rashad Cheema
  • Alex Sheeley
    Alex Sheeley
  • Marc McIlveney
    Marc McIlveney
  • Tracey Ramsay
    Tracey Ramsay
  • Mark Sivell
    Mark Sivell
  • Jay Williams
    Jay Williams
  • Paul Floyd
    Paul Floyd
  • Adrian Sinclair
    Adrian Sinclair
  • Michelle Ford
    Michelle Ford
  • Tracy King
    Tracy King
  • Claire Fernandez
    Claire Fernandez
  • Jo shemilt
    Jo shemilt
  • George Castle
    George Castle
  • Gemma White
    Gemma White
  • Joanne Edney
    Joanne Edney
  • Sahir Qureshi
    Sahir Qureshi
  • Spencer Ferguson
    Spencer Ferguson
  • George Newmarch-Stillwell
    George Newmarch-Stillwell
  • Keith Cross
    Keith Cross
  • Roger Spencer
    Roger Spencer
  • Sean Darlow
    Sean Darlow
  • Bilal Ahmed
    Bilal Ahmed
  • Joanne Shemilt
    Joanne Shemilt
  • Matt Evans
    Matt Evans
Established in 1992 we have six offices covering East London, the City and parts of Essex, offering a professional range of services including Lettings, Sales, Property Management, and Financial Servi Read full description...Established in 1992 we have six offices covering East London, the City and parts of Essex, offering a professional range of services including Lettings, Sales, Property Management, and Financial Services.

Good customer service is not a new concept but it's key to building any business. Consequently we're delighted that over 95% of the hundreds of people who have reviewed us on this site, recommend us. That said we we're not resting on our laurels and are still working hard to convert the other 5%.
Apr 11,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By:
Apr 11,2017
0 people found
this helpful
We've just sold our one bed flat in Leyton through Spencers. The service was fantastic throughout. Spencer really impressed us with his enthusiasm from our first meeting with him - he worked really hard to get us on board and was open to negotiating fees etc. The photos he arranged were stunning, and he found a buyer for us the same day the flat went on the market! Michelle then took over and did a great job of getting the sale through to completion. We had a few issues with the survey but Miche...
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Apr 06,2017
Minithumbup
Sean Hewitt
By:
Apr 06,2017
0 people found
this helpful
Cannot recommend Sean Hewitt highly enough. He has never let us down when finding good tenants and always within a set timeframe. Sean knows his market, knows the rental market and has patience that seems endless. He is the reason we keep our business with Spencers....
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Apr 02,2017
Minithumbup
Sean Hewitt
Sahir Qureshi
By:
Apr 02,2017
0 people found
this helpful
Sean and Sahir were helpful and easy to reach throughout the process; while there was some confusion about the deposit (during the viewing we were quoted a six-week rather than eight-week deposit, as I think it slipped Sean's mind that we'd mentioned we had pets), but that aside everything went pretty smoothly....
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Apr 01,2017
Minithumbup
Sean Hewitt
Sahir Qureshi
By:
Apr 01,2017
0 people found
this helpful
Sean was very kind, welcoming and helpful. He made the moving process less difficult than it normally is. Thank you!...
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Mar 20,2017
Minithumbup
Tracey Ramsay
By:
Mar 20,2017
0 people found
this helpful
As a first time landlord Tracey listened and guided me through the process, helping with issues far beyond her remit, taking time to explain things and referring me to some usual contacts. She found us responsible tenants, who are the right fit for the property. Overall I have been satisfied with the service I've received. I would say of the Spencers team as a whole that they could improve their internal communications, however I appreciate that this is difficult in such a fast paced work env...
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Comment on agent fees
Given what other agents charge I found Spencers very reasonable.
Was this helpful? Yes
Mar 14,2017
Minithumbup
Mark Sivell
By:
Mar 14,2017
1 people found
this helpful
Mark was very competent and always contactable. Whenever there were issues, he resolved them in a timely manner and I had full confidence that the matter was comprehensively resolved. In all, I would rate Mark's service as excellent....
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Mar 06,2017
Minithumbup
Irfan Loonat
By:
Mar 06,2017
0 people found
this helpful
We are very happy with the service provided by Irfan. He has been very polite, helpful, professional and organised at all times. We would definitely recommend Spencers and especially Irfan to our friends if any of them plan to move in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 04,2017
Minithumbup
Mark Sivell
By:
Mar 04,2017
0 people found
this helpful
Mark was professional and helpful. Didn't pressure us and let us come to our own conclusions. He always made himself available when required....
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Was this helpful? Yes
Feb 28,2017
Minithumbdown
Spencer Ferguson
Michelle Ford
By:
Feb 28,2017
1 people found
this helpful
Sales marketing was very good with strong follow up. Unfortunately my requested date to complete was never passed on to the buyer, despite multiple conversations with multiple staff. Disappointing: it cost me an extra month of mortgage and utility payments. When I requested my details were passed directly to the buyer (to speed up completion) this was not done. Neither was my email that I asked to be forwarded to them. Not impressed....
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Comment on agent fees
Fee was fair
Was this helpful? Yes
Feb 27,2017
Minithumbup
Irfan Loonat
By:
Feb 27,2017
1 people found
this helpful
After a terrible experience with a different estate agent in early January, we were very apprehensive on dealing with another, However Irfan was very helpful from day 1. On viewing the house we instantly knew that we wanted it and Irfan let us know the procedure and helped us secure the property. He went above and beyond to help us and was always available to answer any questions we had. We are looking forward to moving in to our new home this week....
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Comment on agent fees
We feel the Admin Fees at £365.00 were quite expensive considering the Reference Fees we also above £300. A lot to pay on top of a 6 week deposit and 1 months rent
Was this helpful? Yes
Feb 24,2017
Minithumbup
Irfan Loonat
By:
Feb 24,2017
1 people found
this helpful
Irfan is the best estate agent I've ever dealt with - he was always on time (something all other estate agents I've dealt with seem to have trouble with), let me look around properties in a relaxed, unpressured way, and went out of his way to help us secure our property. He always got back to me promptly and was very personable & friendly. It was such a breath of fresh air to deal with an estate agent you respect - thank you Irfan for all your help!...
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Comment on agent fees
Of course I'm going to think that agency fees in London are grossly inflated, but they're something I expect to pay so it wasn't a nasty surprise.
Was this helpful? Yes
Feb 24,2017
Minithumbup
Mark Sivell
Michelle Ford
By:
Feb 24,2017
1 people found
this helpful
Mark and Michelle were both highly professional and very helpful during the purchase of our flat. The quality and care that all of the team at Spencer's provided during our purchase really counted towards making the whole process a more stress free experience....
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Feb 21,2017
Minithumbdown
Sean Hewitt
By:
Feb 21,2017
0 people found
this helpful
Thank You Sean for all your hard work helping me buy my dream home, nothing was to much for you to help me. I will recommend you to all my friends and family....
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Was this helpful? Yes
Feb 17,2017
Minithumbdown
By:
Feb 17,2017
1 people found
this helpful
For the last 30 years I have owned my own basement flat, and the property above me is let by Spencer's, the tenants above me have made me and my wife's lives hell the tenants jump up and down bash the walls shout and scream etc to all hours and are so noisy, we dread coming home from work to all this and are so tied from not being able to got to sleep at a deceit time sometimes we just sit in the garden until it's too cold rather than sit in our own home a nightmare it's making my wife unwell wi...
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Was this helpful? Yes
Feb 10,2017
Minithumbup
Irfan Loonat
By:
Feb 10,2017
1 people found
this helpful
We were very happy with Irfan, Very professional, attentive and delivered great customer service. He did look after our best interests....
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Feb 10,2017
Minithumbup
Sean Darlow
Claire Fernandez
By:
Feb 10,2017
1 people found
this helpful
It was a very complicated sale and Sean kept us informed all the time, he really went the extra mile...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
Mark Sivell
Michelle Ford
By:
Feb 10,2017
0 people found
this helpful
Spencer, Mark and Michelle were absolutely outstanding in every possible way. The sell was a breeze because of them. They know the market really well, and there was no shortage of viewings even though we were selling over Christmas. Michelle is fantastic. She was always on the ball chasing the buyer and all the solicitors involved to make sure we completed on time. I am truly impressed. I can honestly say seeking my flat was pretty much stress free thanks to the team at Spencers. Don't hesit...
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Comment on agent fees
Very reasonable considering the service we've had.
Was this helpful? Yes
Feb 09,2017
Minithumbup
Irfan Loonat
Irfan Loonat
By:
Feb 09,2017
2 people found
this helpful
Irfan Loonat is an exccelent agent ,he looked after us and helped step by step till the end .Very proffesional and always ready to answer to any questions and problems .Highly recomended ....
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Feb 09,2017
Minithumbup
Jay Williams
By:
Feb 09,2017
2 people found
this helpful
Claire was up and beyond dealt with us in a very professional manner. We can't thank her enough She is an asset to your company...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2017
Minithumbup
Mark Sivell
Michelle Ford
By:
Feb 06,2017
0 people found
this helpful
Mark and Michelle were very persistent in selling our flat and managed to get a huge number of potential buyers through the front door. When we accepted an offer, they always let us know what was happening without us having to chase them,...
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Comment on agent fees
Very reasonable compared to the competition.
Was this helpful? Yes
Feb 05,2017
Minithumbup
Jay Williams
By:
Feb 05,2017
2 people found
this helpful
Service provided by Jay and his team was very good and very professional. I would recommend using Spencers without hesitation....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 04,2017
Minithumbup
Irfan Loonat
By:
Feb 04,2017
1 people found
this helpful
Irfan was very good in overseeing that my move to the new property was a smooth transition. Very likeable person and pleasure to have worked with. Regards Justin...
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Was this helpful? Yes
Feb 02,2017
Minithumbup
Chelsea-Leigh Hersom
By:
Feb 02,2017
2 people found
this helpful
Chelsea was very professional in her work and helped me as much as she could to sell my property. Thank you Chelsea...
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Comment on agent fees
Fees were in line with most estate agents
Was this helpful? Yes
Jan 31,2017
Minithumbup
Mark Sivell
Michelle Ford
By:
Jan 31,2017
1 people found
this helpful
Mark was efficient in arranging a viewing and quickly securing the property at a price all parties were happy with. Overall, Mark and Michelle were both extremely diligent in helping me buy a property. They were always available to discuss things as and when they arose and always kept me informed of the status along the way. I would strongly recommend both Mark and Michelle whether buying or selling a property....
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Was this helpful? Yes
Jan 23,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By:
Jan 23,2017
1 people found
this helpful
Spencer property services, and in particular Spencer Ferguson himself, provided an absolutely OUTSTANDING service that went above and beyond anything you'd expect from an estate agent. From the first point of meeting him to sell our place, it was clear that he was a cut above the competition. Throughout the exhausting process (due to issues with the property and Brexit) we found him to utterly professional, ethical and patient with all parties. He secured buyers for us at the top end of expectat...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jan 23,2017
Minithumbup
Tracey Ramsay
By:
Jan 23,2017
2 people found
this helpful
I am a landlord and I am using Spencer's services for almost an year. I am working closely with Tracey Ramsay and I want to share my amazing experience with her. I experienced huge problems with my first tenant who had left unexpectedly and without any notices in the 5th month of the tenancy. He had left a huge mess in my flat. Tracey offered me to deal with this problem and I left for a one week vacation to Rome. Once the tenant had surrendered the keys Tracey dealt with everything so the flat ...
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Jan 20,2017
Minithumbup
Mark Sivell
By:
Jan 20,2017
1 people found
this helpful
I was very happy with the service Mark provided - he was up-front and supportive in helping us meeting various requirements from the vendor before our offer was accepted, and prompt to respond to any questions throughout the conveyancing process right up until completion. Highly recommended....
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Was this helpful? Yes
Jan 13,2017
Minithumbup
Sean Hewitt
Sean Darlow
By:
Jan 13,2017
2 people found
this helpful
Excellent team. Got the job done, always pressing to move matters forward whilst being diplomatic. Would use them again in a heatbeat....
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Comment on agent fees
Standard
Was this helpful? Yes
Jan 13,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By:
Jan 13,2017
2 people found
this helpful
I really can't rate Spencer highly enough him and his team really go out of their way to help clients and shows genuine concern for them. Excellent communication skills and can always be relied upon to respond quickly to queries and problems. Someone who really does go the extra mile. I would like to say a BIG THANK YOU for all your help in the sale of my house....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 09,2017
Minithumbup
Spencer Ferguson
By:
Jan 09,2017
2 people found
this helpful
Spencer negotiated a very fair price for our sale, kept things moving, and kept us up to date. We really appreciated his professional yet easy manner and felt he was both honest and on our side all the way through....
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Comment on agent fees
About the same as others.
Was this helpful? Yes
Jan 06,2017
Minithumbup
Spencer Ferguson
By:
Jan 06,2017
1 people found
this helpful
I really can't rate Spencer highly enough. He really goes out of his way to help clients and shows genuine concern for them. Excellent communication skills and can always be relied upon to respond quickly to queries and problems. Someone who really does go the extra mile!...
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Comment on agent fees
Very reasonable and well deserved
Was this helpful? Yes
Jan 05,2017
Minithumbup
Sean Hewitt
By:
Jan 05,2017
1 people found
this helpful
Mr Hewitt has been a great help in letting our flat. He has made the arrangements for it to be repaired and updated, and whilst these repairs seem to be still on-going we hope the expensive outlay will eventually be justified. He is always prompt and attentive, and a pleasure to do business with....
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Comment on agent fees
Hoping the fees will eventually be justified.
Was this helpful? Yes
Jan 04,2017
Minithumbup
Sean Hewitt
By:
Jan 04,2017
1 people found
this helpful
Tenants found quickly, All staff members were courteous and helpful. Paperwork was completed quickly and efficiently. Questions were answered promptly...
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Comment on agent fees
Average
Was this helpful? Yes
Dec 24,2016
Minithumbup
Spencer Ferguson
By:
Dec 24,2016
1 people found
this helpful
Spencer was highly professional throughout the whole selling process and gets results. He was a pleasure to have working for the sale of my flat....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 17,2016
Minithumbup
Sean Hewitt
By:
Dec 17,2016
1 people found
this helpful
Sean has been incredible to deal with; no nonsense, super helpful and very honest. As a first time buyer (who has been learning the process as we go!) he has been incredibly accommodating and patient. After meeting several estate agents at the beginning of my search the experience, warmth and non-pushy-ness I received from Spencers overall has been incredibly refreshing, and I'm lucky I found my property through them! Would highly recommend....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 30,2016
Minithumbup
Jay Williams
By:
Nov 30,2016
2 people found
this helpful
Jay was brilliant! He got back to me as soon as he read my email and managed to help me and my flatmate as if he was taking care of a personal issue. I have no words to thank him for his help. He kept us up to date with everything and the issue was resolved faster than expected....
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Was this helpful? Yes
Nov 04,2016
Minithumbup
Sean Darlow
By:
Nov 04,2016
1 people found
this helpful
Mr Leigh is a personable young man. He is extremely helpful and positive and made the viewings fairly painless for me. Top rate! Mr Darlow was also extremely helpful. He gave me information that my solicitor did not and in fact was more helpful about the move than the solicitor was. I would recommend both the gentlemen to my mother, let alone strangers!...
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Comment on agent fees
The fees are OK. Much better value than my solicitor!
Was this helpful? Yes
Nov 04,2016
Minithumbup
Sean Darlow
By:
Nov 04,2016
1 people found
this helpful
Mr Leigh is a personable young man. He is extremely helpful and positive and made the viewings fairly painless for me. Top rate! Mr Darlow was also extremely helpful. He gave me information that my solicitor did not and in fact was more helpful about the move than the solicitor was. I would recommend both the gentlemen to my mother, let alone strangers!...
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Comment on agent fees
The fees are OK. Much better value than my solicitor!
Was this helpful? Yes
Oct 11,2016
Minithumbup
Claire Fernandez
By:
Oct 11,2016
3 people found
this helpful
Good job all of you you were prompt in replies updated all the time and made our move less stressful....
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Comment on agent fees
Bit expensive but efficient
Was this helpful? Yes
Sep 30,2016
Minithumbup
Claire Fernandez
By:
Sep 30,2016
3 people found
this helpful
Claire goes above and beyond to make buying a house an extremely smooth, stress-free process. Without her proactivity we would never have found our dream house. She's refreshingly genuine, friendly, professional and supportive- highly recommended!...
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Was this helpful? Yes
Sep 29,2016
Minithumbup
Sean Hewitt
By:
Sep 29,2016
0 people found
this helpful
Professional, friendly and accommodating. Sean made a potentially stressful process enjoyable and worry free. Mark was also very efficient with introductions to the property and helpful....
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Comment on agent fees
Very reasonable (Good)
Was this helpful? Yes
Sep 28,2016
Minithumbup
Spencer Ferguson
Michelle Ford
By:
Sep 28,2016
0 people found
this helpful
Spencer and Michelle were great and communicating and very efficient. When it was crunch time they were very calm and reassuring. I would recommend them as selling agents....
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Was this helpful? Yes
Sep 26,2016
Minithumbup
Chelsea-Leigh Hersom
By:
Sep 26,2016
2 people found
this helpful
My partner and I were very happy with the service Chelsea provided us. I really felt she understood how much we wanted the property we have bought to be our next family home. We feel that she went the extra mile for us and would really recommend her to friends if looking to buy in the area....
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Was this helpful? Yes
Sep 23,2016
Minithumbup
Tracey Ramsay
By:
Sep 23,2016
0 people found
this helpful
Tracey is absolutely beautiful inside and out. She helped me when all others never bothered. She is genuinely the nicest and most honest estate agent you will ever meet. She is a diamond with a huge heart. It's been a pleasure. Will definitely recommend...
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Comment on agent fees
A lot less than some estate agents
Was this helpful? Yes
Sep 23,2016
Minithumbup
Tracey Ramsay
By:
Sep 23,2016
0 people found
this helpful
Tracey helped us out so well! I'm an athlete from Holland, and I searched for a place to live with two other foreign athletes. Tracey helped us to find the perfect house for us, in a good neighbourhood, and advised us about how we could keep the costs as low as possible. Since I'm quite new in the world of renting, she explained me everything very clearly. She was almost always available for questions. I definitely recommend her! Thanks very much for everything Tracey....
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Was this helpful? Yes
Sep 19,2016
Minithumbup
Marc McIlveney
Mark Sivell
By:
Sep 19,2016
0 people found
this helpful
Marc McIlveney and Mark Sivell went the extra mile to find the right buyer for my property which i sold recently. Marc Mc kept me motivated throughout the process and Mark S introduced me to a suitable buyer. I can not fault their ability to provide the best advice and customer service. Thank you Marc & Mark...
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Comment on agent fees
an average market rate
Was this helpful? Yes
Sep 09,2016
Minithumbup
Chelsea-Leigh Hersom
By:
Sep 09,2016
1 people found
this helpful
I would like to say that Chelsea was the most professional and nicest person to deal with. i do not think I could praise anyone any higher. Thank you so much Spencer's and thank you even more Chelsea. I'm looking to buy again in the rental market and you guys will be on the top of my list. Brilliant service with a friendly professional manner Regards Bill Everitt...
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Was this helpful? Yes
Aug 31,2016
Minithumbup
George Stillwell
By:
Aug 31,2016
0 people found
this helpful
George was very helpful with all the renting process. He was very responsive, available to show us the property multiple times and going through it with us in detail. After we decided we wanted to make an offer on it, George explained every bit of the process with accuracy and helped with all the necessary paperwork, reviewing our documents and the entire tenancy agreement. We were introduced to the landlord very quickly and everything worked well in the communication between both parts. We will...
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Was this helpful? Yes
Aug 28,2016
Minithumbup
Sean Hewitt
By:
Aug 28,2016
0 people found
this helpful
Sean made the stressful process of moving so easy. He was always friendly and helped us with everything we needed. He could tell that the first flat he showed us wasn't to our liking, so he immediately took us to see a different flat (our new home), even though it was already after 6pm. He helped us as amazingly throughout the whole process. Thanks so much Sean you are a gem!...
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Comment on agent fees
Agent fees suck balls. It would be great if you could find another way to run a letting agency without bankrupting your tenants.
Was this helpful? Yes
Aug 19,2016
Minithumbup
Claire Fernandez
By:
Aug 19,2016
3 people found
this helpful
From the outset of selling my property I received a 5* service! Constantly updated with feedback and advice/ suggestions to assist with the progression of the sale! At all times I felt supported and able to ring Claire and the Team and be sure that I got the answers I needed! A very professional and able service - thank you! Jessica...
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Comment on agent fees
The fees were acceptable.
Was this helpful? Yes
Aug 19,2016
Minithumbup
Jay Williams
Sean Darlow
By:
Aug 19,2016
1 people found
this helpful
I researched estate agents in the area before I signed up and the way in which Jay and Claire spoke with me made me feel that they really would be looking to get the best deal for me whilst also being realistic. I knew I was putting the flat on the market at a time where there could be some issues as the referendum was fast approaching and they acknowledged the potential pitfalls but reassured me with great local market knowledge and were honest and friendly in our calls. The flat went on the ma...
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Comment on agent fees
Fees were really good when compared to the other agents.
Was this helpful? Yes
Aug 19,2016
Minithumbup
Jay Williams
Sean Darlow
By:
Aug 19,2016
1 people found
this helpful
I was introduced to Spencer's initially whilst my sister was organising a valuation for our late Father's property. My sister mentioned how Jay Williams of Spencers offered an honest opinion without pressure which was appreciated and noted during this time. By coincidence, I was also looking to relocate and made an offer on a property Spencers were advertising. The property was sought after and Jay did a great job securing it for us, which we are greatful for. Once our sale was secure, Sean Dar...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 18,2016
Minithumbup
Jay Williams
Sean Darlow
By:
Aug 18,2016
2 people found
this helpful
Brilliant sale and well handled throughout. Even aided in helping my tenants find a new home before sale completion. Highly recommended....
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Comment on agent fees
Very fair fees and happy to match / beat other agents.
Was this helpful? Yes
Aug 15,2016
Minithumbup
Spencer Ferguson
Michelle Ford
By:
Aug 15,2016
0 people found
this helpful
Spencers supported us with purchase and then sale of our flat. Special thanks to Michelle and Spencer, for getting us through this. Mark and Amy Hodson...
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Comment on agent fees
Competetive
Was this helpful? Yes
Aug 12,2016
Minithumbup
Sean Hewitt
By:
Aug 12,2016
0 people found
this helpful
Excellent service from both, and many thanks for taking us to the property to take the measurements when their working shift were almost finished....
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Comment on agent fees
Not that expensive fees for both of us,in other agencies that would be the price for each
Was this helpful? Yes
Aug 09,2016
Minithumbup
Tracey Ramsay
By:
Aug 09,2016
2 people found
this helpful
Tracey was so helpful and efficient in finding our latest tenant. We went on holiday and on our return she had fixed everything.What more could you ask for? She stepped outside her normal working hours to meet our previous tenant with usual good nature. She certainly went more than the extra mile for us. What an asset she is for Spencers. Thanks a lot Tracey...
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Comment on agent fees
Very well worth the result
Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
this helpful
We have been very happy and satisfied with the services provided by the two members of staff, Kayleigh Bates and Melissa Hughes. We would not hesitate to recommend Spencers in the future, especially if all staff are to the standard of Kayleigh and Melissa. Thank you. Best Regards, Tony & Yulia...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 28,2016
Minithumbup
Tracey Ramsay
By:
Jul 28,2016
1 people found
this helpful
Like most anxious clients, I had specific requirements for my new home. As I live in the Midlands and do not know London that well; I contacted a broad range of letting agents detailing what I required and my availability to travel down and view. After several disappointments, I have to say Tracey was the only agent that truly listened. Not only did she suggest appropriate properties but she also encouraged me to consider alternate solutions to my needs. Consequently, the one and only visit ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jul 27,2016
Minithumbup
Spencer Ferguson
Michelle Ford
By:
Jul 27,2016
1 people found
this helpful
Spencer, Michelle and George handled everything in a friendly and proffesional manner. Really pleased I trusted Spencer's to handle my house sale....
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Comment on agent fees
I think for the service provided the fees charged were acceptable.
Was this helpful? Yes
Jul 25,2016
Minithumbup
Tracey Ramsay
By:
Jul 25,2016
1 people found
this helpful
It is always very difficult for us to find good reasonably priced properties for rent that are dog friendly. And letting agencies usually don't care much... Sorry, no pets allowed, byeee is a typical response I've got many many times when calling agencies. But Tracy has been very helpful, she understood what we were looking for, went the extra mile, and recommended the property that was a perfect match for us, although the rent was above our budget, she insisted that we view it, and promised to ...
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Was this helpful? Yes
Jul 25,2016
Minithumbup
Tracey Ramsay
By:
Jul 25,2016
1 people found
this helpful
It is always very difficult for us to find good reasonably priced properties for rent that are dog friendly. And letting agencies usually don't care much... Sorry, no pets allowed, byeee is a typical response I've got many many times when calling agencies. But Tracy has been very helpful, she understood what we were looking for, went the extra mile, and recommended the property that was a perfect match for us, although the rent was above our budget, she insisted that we view it, and promised to ...
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Was this helpful? Yes
Jul 08,2016
Minithumbup
Sahir Qureshi
By:
Jul 08,2016
0 people found
this helpful
Great professional service from all agents, in particular agent Sahir Queshi who was very helpful and found the perfect house for us , which is quiet and peaceful . He understood our expectations, I just hope everybody would find such a good professional agent as we did....
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Was this helpful? Yes
Jul 05,2016
Minithumbup
Spencer Ferguson
By:
Jul 05,2016
1 people found
this helpful
Spencer was excellent throughout the whole process. He was proactive and always accessible. He is highly professional and also has a good understanding of what you are looking for....
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Comment on agent fees
Very good rate.
Was this helpful? Yes
Jul 04,2016
Minithumbup
Jay Williams
Claire Fernandez
By:
Jul 04,2016
3 people found
this helpful
Probably the least stressful house sale we have negotiated, and we felt the quality of advice we received was excellent. A calm and efficient service from a knowledgeable and friendly team....
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Comment on agent fees
The agreed fee was in line with others available in the market at the time.
Was this helpful? Yes
Jul 04,2016
Minithumbup
Claire Fernandez
Jay Williams
By:
Jul 04,2016
3 people found
this helpful
Claire and jay from Spencer's were an absolute dream team to have on the purchase of our property. Totally professional, kind, charming and very hard working. They were always on the phone to me, keeping me updated so i would recommend them to anyone buying or selling....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 04,2016
Minithumbup
Tracey Ramsay
By:
Jul 04,2016
2 people found
this helpful
Tracey was wonderful to work with. I was relocating from the States with my two dogs, and was having a difficult time finding a place that was large enough and also had a large garden. Tracey found the perfect place for my wife and I and our two dogs, and was very assessable throughout the entire process! It was a very easy process to be guided by her as we transition to the UK....
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Comment on agent fees
I would highly recommend Tracey to someone else.
Was this helpful? Yes
Jun 30,2016
Minithumbup
Jay Williams
Sean Darlow
By:
Jun 30,2016
1 people found
this helpful
Jay was very professional and helpful with advice at first meeting. My property sold within 6 days of being marketed! Sean then made sure it all went smoothly keeping in contact with everyone most days. I would highly recommend their services....
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Comment on agent fees
right for area
Was this helpful? Yes
Jun 29,2016
Minithumbup
Sean Hewitt
By:
Jun 29,2016
0 people found
this helpful
We have found Sean Hewitt to be knowledgeable and efficient in all our dealings with him.To all potential landlords we have no hesitation in recommending him. Gabriel Property Investments Ltd....
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Comment on agent fees
reasonable
Was this helpful? Yes
Jun 29,2016
Minithumbup
Jay Williams
By:
Jun 29,2016
1 people found
this helpful
Jay was incredibly helpful from day one and our house exchange would never have happened without him. I would highly recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2016
Minithumbup
Jay Williams
Claire Fernandez
By:
Jun 29,2016
3 people found
this helpful
Everything was perfect in my experience with these agents. I must admit I've also had the pleasure to deal with another agent, Mr Sean Darlow and all of them were really professional and helpful during all the process...
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Was this helpful? Yes
Jun 24,2016
Minithumbup
Sahir Qureshi
By:
Jun 24,2016
0 people found
this helpful
We are very satisfied with the service. They have been very helpful and kind to us. Found a lovely new home in a very short period. I would recommend the agency and the agent to everyone who would like to experience an easy smooth moving....
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Comment on agent fees
We are happy what we have got in return.
Was this helpful? Yes
Jun 23,2016
Minithumbup
Sahir Qureshi
By:
Jun 23,2016
0 people found
this helpful
Very flexible with meeting us to show us the property. Very quick process of singing the contract and getting the keys, extremely smooth process!...
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Was this helpful? Yes
Jun 21,2016
Minithumbup
Mark Sivell
Spencer Ferguson
By:
Jun 21,2016
1 people found
this helpful
Couldn't be happier with the service. 5million stars to Mark and Spencer for selling our first home to us!...
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Was this helpful? Yes
Jun 16,2016
Minithumbup
Sean Hewitt
Sean Darlow
By:
Jun 16,2016
0 people found
this helpful
Both Sean Hewitt and Sean Darlow have been great through-out the full process. Always on hand, reliable and very professional. I would highly recommend anyone to use Spencers and I will be asking them again to help buy/sell another property very soon. Thank you to them both for everything they did for us....
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Was this helpful? Yes
Jun 09,2016
Minithumbup
Jay Williams
Adrian Sinclair
By:
Jun 09,2016
1 people found
this helpful
Our property was marketed mid-May and sold very quickly. The whole process was seamless and we can't speak highly enough of Jay and Adrian in ensuring that everything ran smoothly. We were impressed by the pre-marketing research that they had carried out and, at this early stage, we were totally confident to place our sale with them. The photo 'shoot' was professional and thoughtful and actually depicted our house and garden as it appeared without being totally 'airbrushed'! Just knowing tha...
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Was this helpful? Yes
Jun 09,2016
Minithumbup
Sahir Qureshi
Sean Hewitt
By:
Jun 09,2016
0 people found
this helpful
Sahir was very helpful in assisting my partner and I going through our first property search to rent in London. He patiently listened to all of our requests and concerns, and then came up with lovely options of property. However, Sahir speaks really fast which is why I preferred to talk to him in person rather than on the phone (11 months in the UK and still not used to phone activities! \m/ peace). Oh, and Spencers has a very nice office by the way....
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Was this helpful? Yes
Jun 08,2016
Minithumbup
Tracey Ramsay
By:
Jun 08,2016
1 people found
this helpful
Tracey was just awesomely helpful, knowledgeable, honest, diligent and prompt. She really went the extra mile, given my leftfield application. As a result I have the property I want in the right place at the right place on terms that work for all sides. I would use her every time. I've dealt with agents for 20 years and she is stand out the best I have come across. A real can do attitude. And wonderfully charming too. Thank you!...
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Comment on agent fees
n/a
Was this helpful? Yes
Jun 07,2016
Minithumbup
Sean Hewitt
By:
Jun 07,2016
0 people found
this helpful
Spencers managed the rental of my flat for 8 years after a disastrous experience with a cheaper agent which left me badly burned in my first year as a landlord. They have done a consistently good job since and the staff at Glenmead who manage the property on a day-to-day basis have always been super helpful. When it came to selling my flat, they were my first choice and offered a great service during what was a difficult sale, always going the extra mile to keep the sale on track and to help o...
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Comment on agent fees
Excellent
Was this helpful? Yes
Jun 06,2016
Minithumbup
Jay Williams
By:
Jun 06,2016
2 people found
this helpful
Like most people. We was very apprehensive when looking to sell our home. However as soon as we meet Jay from Spencers we realised we was in safe hands. With Jays advise and wide range of knowledge, we had no hesitation going ahead. As a result, We are now happily moved and would recommend the Spencers team with no hestitation....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 06,2016
Minithumbup
Sean Hewitt
By:
Jun 06,2016
0 people found
this helpful
Overall Sean Hewitt was good to work with. He usually responded to emails within a couple of hours and was always available to talk to on the phone. My only complaint was one day I had arranged to view a property with him, when I turned up at the property Sean wasn't there. When I called Spencers the response was one of surprise as if I had turned up at this property unannounced....
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Comment on agent fees
n/a
Was this helpful? Yes
May 31,2016
Minithumbup
Jay Williams
By:
May 31,2016
1 people found
this helpful
Very professional and extremely efficient. They sold my house from an open day and was moved in 2 months. Very happy with the price and service I received....
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Comment on agent fees
Good
Was this helpful? Yes
May 27,2016
Minithumbup
Sean Hewitt
By:
May 27,2016
0 people found
this helpful
We have used Sean at Spencers as sole agent for many years to let an investment property we own locally in Walthamstow. We have always found the service he provides to be very professional and have relied on his excellent local knowledge and advice to source the right tenant for us at the right rental. Highly recommended....
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Comment on agent fees
Reasonable
Was this helpful? Yes
May 26,2016
Minithumbup
Sahir Qureshi
By:
May 26,2016
0 people found
this helpful
Mr. Saqir Quereshi has been a great help for us in acquiring a property to rent. In addition to that, he is respectful and professional on dealing with us....
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Was this helpful? Yes
May 25,2016
Minithumbup
Sean Hewitt
Sean Darlow
By:
May 25,2016
0 people found
this helpful
Excellent service with good communication, a friendly approach and a professional manner, fast response and efficiency in dealing with minor issues. Very satisfied with Spencers Property....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
Mark Leigh was very responsive and reliable and provided me with confidence that Spencers were there to provide support when and where required....
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Was this helpful? Yes
May 16,2016
Minithumbup
Jay Williams
Sean Darlow
By:
May 16,2016
1 people found
this helpful
Excellant Service from Jay, Sean and Chelsea. They stand out from other estate agent because they always kept me up today with everything that is going on. Also another big thing for me is that they ALWAYS Called me back....
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Was this helpful? Yes
May 13,2016
Minithumbup
Tracey Ramsay
By:
May 13,2016
0 people found
this helpful
Tracy Ramsey is so helpful . We r living at 13 Churchill lodge since 2009 and since than up to this day, we got every help whenever we need. I'd better identify her as great negotiator. Thanks Fatema Rashid...
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Comment on agent fees
Good
Was this helpful? Yes
May 13,2016
Minithumbup
Joanne Shemilt
By:
May 13,2016
0 people found
this helpful
Jo is very professional and very helpful.She is always happy and smiling !Her knowledge is also excellent and answered all my concerns and questions...
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Comment on agent fees
The fees are fair after all I buy up to a standard and not down to a price!
Was this helpful? Yes
May 13,2016
Minithumbup
Tracey Ramsay
By:
May 13,2016
0 people found
this helpful
Tracey is truly amazin!g! Who ever is lucky enough to have her on their team needs to realise how reliable,personable,helpful and hard working she is. She handles 4 rental properties for me and I propose to follow her to work on my behalf wherever she may be....
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Comment on agent fees
Good
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
Mark has been friendly, punctual and professional at all times, and has answered all my queries about the property in an agreable and helpful way....
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Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
Great service, friendly, knowledgeable of area and sales process. Would highly recommend to friends to buy or sell their property. Thanks Mark....
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Was this helpful? Yes
May 10,2016
Minithumbup
Sean Hewitt
By:
May 10,2016
0 people found
this helpful
Sean was very friendly and extremely helpful. always had a smiley face on. Helped to find my parents a place. Great costumer service, would recommend to friends....
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Comment on agent fees
Agency fee was a tad expensive.
Was this helpful? Yes
May 09,2016
Minithumbup
Richard Kelly
Tracey Ramsay
By:
May 09,2016
0 people found
this helpful
We have rented our property three times through Spencers. Both Richard Kelly and Tracey Ramsey have been instrumental in finding us excellent tenants,and dealing with all the administration without any problems. We will be continuing to use their services....
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Was this helpful? Yes
May 09,2016
Minithumbup
Claire Fernandez
Sean Darlow
By:
May 09,2016
2 people found
this helpful
Claire and the Spencers team have been professional and friendly throughout the whole process, offering highly valued advice and support. Their efficient handling of the process meant our first house purchase went as smoothly as I think it could possibly have done. Many thanks!...
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Was this helpful? Yes
May 06,2016
Minithumbup
Sean Hewitt
By:
May 06,2016
0 people found
this helpful
We have just bought our first flat with Sean and his lovely team at Walthamstow. They were very proactive throughout the process and ensured that any delays were kept to a minimum. Sean was always available on the phone to offer hep and advice and they always replied to emails promptly...
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Was this helpful? Yes
May 05,2016
Minithumbup
Tracey Ramsay
By:
May 05,2016
1 people found
this helpful
I would like to share my perfect experience that Spencers letting agency and personally Mrs. Tracey Ramsay provided me with. At the time I signed the contract Tracey already had arranged few viewings. I was so impressed and I could not believe everything was happening so fast. Tracey reassured me that she will have the right tenant until the end of the week which was hard for me to believe. During the following days Tracey always called me to arrange the viewings in the most convenient time for ...
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Comment on agent fees
good
Was this helpful? Yes
May 04,2016
Minithumbup
Sean Hewitt
By:
May 04,2016
0 people found
this helpful
Sean was both professional and honest from the start of the selling process. He took wonderful photographs of our home and used a brilliant description too. His extensive experience and local knowledge really showed. He made the whole process seem easy and stress free. We would highly recommend Sean at Spencers Walthamstow Thank you...
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Comment on agent fees
Fantastic service and competitive fees
Was this helpful? Yes
Apr 25,2016
Minithumbup
Tracey Ramsay
By:
Apr 25,2016
1 people found
this helpful
I have bought, sold, let, rented various properties and dealt with many estate agents but I have to say Spencers provided a first class service from the viewing through to signing contracts and addressing minor queries. A professional and excellent service and I thank Tracey in particular for making the whole process manageable....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 15,2016
Minithumbdown
By:
Apr 15,2016
0 people found
this helpful
The agency is extremely unorganised and it is impossible to get correct information in time. As a tenant I've had to deal with them multiple times in the past and my experience has been bad throughout. From 3 monthly check-ups without prior notice to being told several times I will receive a callback which never happened, emails that just get ignored, wrong information again and again and ridiculous fees for non-existing service, maybe they're nice if they want you to buy a house but in any othe...
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What agent could do to change your mind?
They are not exactly cheap. Although there are probably more expensive agents out there, with this one you can ask how much you want, you'll only know how much you actually have to pay when it's already too late to change your mind.
Attached Files
Comment on agent fees
They are not exactly cheap. Although there are probably more expensive agents out there, with this one you can ask how much you want, you'll only know how much you actually have to pay when it's already too late to change your mind.
Was this helpful? Yes
By: Keith Cross
Apr 15, 2016
View all comments (1)
Dear 'MLT' I am extremely disappointed to read of your dissatisfaction. I would be most grateful if you would email me directly your property address and contact details so that I may investigate this in more detail. Your comments are exceptionally rare thankfully, but we take any form of criticism seriously. Regards Keith Cross Operations Director Spencers Property Services keithcross@spencersproperty.co.uk ...
Apr 14,2016
Minithumbup
By:
Apr 14,2016
1 people found
this helpful
Handled the sale very well. Kept us informed and up to date with the progress of the buyer. Overall very satisfied...
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Was this helpful? Yes
Apr 14,2016
Minithumbup
Sean Hewitt
By:
Apr 14,2016
0 people found
this helpful
I have used Spencers as a landlord for a number of years and find them excellent to work with. They understand the needs of a landlord well and work hard at finding suitable tenants quickly. Sean in particular is an excellent manager; he works quickly and decisively in all things and provides excellent help and guidance at all times....
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Comment on agent fees
They're competitive but with so many agents on Hoe Street it's something to keep an eye on.
Was this helpful? Yes
Apr 13,2016
Minithumbup
Sean Hewitt
By:
Apr 13,2016
0 people found
this helpful
From start to finish Sean and the team were proactive and highly professional. I Would not hesitate to recommend them as an agent....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 12,2016
Minithumbdown
By:
Apr 12,2016
1 people found
this helpful
Recommend if you would like to be robbed. We were waiting for your deposit 3 months, they took 100 pounds of us just for cleaning dust from radiators (the check-up was a week after I handed the keys back so I am assuming he dust appear in this time). Would never recommend company like this....
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Was this helpful? Yes
Apr 08,2016
Minithumbup
Sean Hewitt
By:
Apr 08,2016
0 people found
this helpful
We have dealt with Sean Hewitt since we began to let our house. He is courteous and efficient and we are very happy to work with him. The tenant changeover was very smooth and we are delighted with that....
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Comment on agent fees
They are very reasonable
Was this helpful? Yes
Apr 07,2016
Minithumbup
Sean Hewitt
By:
Apr 07,2016
0 people found
this helpful
The guys were super helpful, really flexible and the whole transition was really smooth. I have already recommended Spencers to my old landlords to use as an agency instead of abbeymove, as the service was thorough and super easy. All the staff were really friendly....
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Was this helpful? Yes
Apr 06,2016
Minithumbup
Rashad Cheema
George Castle
By:
Apr 06,2016
0 people found
this helpful
Within just under a month Mr Cheema and Mr Castle tackled the marketing of my property with impressive efficiency from start to finish. It was obvious they were both very experienced. I benefited from that all throughout the process. They were both polite, painstaking, and knowledgeable about the area. They listened patiently to my requirements and my concerns, and were incredibly prompt in answering emails. They clearly understand the importance of good and prompt communication....
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Comment on agent fees
I am paying for the "Premier" property letting and management service and I think it is good value because I feel confident that day-to-day control and administration are in good hands.
Was this helpful? Yes
Apr 05,2016
Minithumbup
Gemma White
By:
Apr 05,2016
2 people found
this helpful
Gemma has been absolutely incredible to deal with over a few tricky issues with my rental property. Being an overseas landlord it's extremely important to feel that your property is in good hands and I definitely feel that way about Gemma. She is very helpful, responsive and goes above and beyond to help with any issue. Thank you Gemma! You're the best!...
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Was this helpful? Yes
Apr 05,2016
Minithumbup
Rashad Cheema
By:
Apr 05,2016
0 people found
this helpful
We are really pleased with the service provided for us. George helped us a lot in terms of helping us secure the property. The communication between us was great and every step of the way he kept us up to date....
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Comment on agent fees
The fees were of standard
Was this helpful? Yes
Apr 05,2016
Minithumbup
Chelsea-Leigh Hersom
By:
Apr 05,2016
1 people found
this helpful
I would like to say a big thank you to Chelsea for all her hard work in helping find our perfect property. Chelsea listened to our requirements and nothing was too much Trouble for her, she collected is from the station and stayed out of office hours to accomadate us. After contacting a few local agents in the area I have to say that Chelsea was head and shoulders above the rest....
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Was this helpful? Yes
Apr 04,2016
Minithumbup
Claire Fernandez
Jay Williams
By:
Apr 04,2016
2 people found
this helpful
Jay and Claire was extremely efficient, professional and good humoured over the sale of our flat in Woodford. Jay was accurate and realistic about pricing, choosing buyers, etc. and Claire worked really hard to get things done on time. She not only ALWAYS got back to us promptly on any queries, but was proactive in keeping us informed about changing events. We thought she was outstanding....
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Comment on agent fees
Very reasonable, given the hard work they did on our behalf.
Was this helpful? Yes
Mar 29,2016
Minithumbup
Gemma White
Matt Evans
By:
Mar 29,2016
0 people found
this helpful
Spencer Properties the agents working here are marvellous people. Their customer service support was very good. I will always recommend them. Many thanks....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 29,2016
Minithumbup
Sean Hewitt
By:
Mar 29,2016
0 people found
this helpful
Everything was managed in a timely fashion, timescales given and expectations met. Emails were responded to in general in a professional manner and the process was made as easy as possible....
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Comment on agent fees
We were able to reach agreement on reasonable fees that met both our requirements
Was this helpful? Yes
Mar 25,2016
Minithumbup
Gemma White
Joanne Shemilt
By:
Mar 25,2016
0 people found
this helpful
Gemma and Jo were very helpful and made the moving in process nice and easy for me. Would use the same agents again....
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Comment on agent fees
Reasonable fees, as expected.
Was this helpful? Yes
Mar 25,2016
Minithumbup
Tracey Ramsay
Richard Kelly
By:
Mar 25,2016
1 people found
this helpful
On my first contact with Spencers I spoke to Tracey and booked a viewing for a property on the same day. Unfortunately my friend who had borrowed my car was stuck in traffic so I had to call Tracey back to cancel. She said not to worry I will meet you somewhere and pick you up near my work! Never in any circumstance of being a buyer have I ever experienced such kindness and someone who actually went out of their way to help. She was so informative from the start and despite my numerous calls to ...
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Was this helpful? Yes
Mar 23,2016
Minithumbup
Mark Sivell
Michelle Ford
By:
Mar 23,2016
0 people found
this helpful
Fantastic service from the initial viewing to completion. A great team and would use them again. Spencer was also really helpful....
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Comment on agent fees
Purchaser so no fees
Was this helpful? Yes
Mar 22,2016
Minithumbup
Sean Hewitt
By:
Mar 22,2016
0 people found
this helpful
I have been dealing with Sean for a few years now. He has always been very professional, both face-to-face and by email. He is proactive and has always given me good service and advice. I would happily recommend him to anyone looking to rent or sell a place....
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Was this helpful? Yes
Mar 21,2016
Minithumbup
Mark Sivell
By:
Mar 21,2016
0 people found
this helpful
Mark sold my flat with Michelle, I requested Mark to find a keen buyer and he did it in no time. He was extremely proffesional. I was very pleased with the way he managed the process of the flat being sold. He is very knowledgeable person in this trade....
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Comment on agent fees
His fees are very reasonable
Was this helpful? Yes
Mar 19,2016
Minithumbup
Sean Hewitt
Sahir Qureshi
By:
Mar 19,2016
0 people found
this helpful
Excellent service so far. Had flat with another local agent and few viewings. Took it to Spencer's and within a day they had a viewing and in a week an acceptable offer....
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Comment on agent fees
good
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
We found spencer at spencers to be very professional, he help us from start to end with selling my property and help moving on to the next, completely stress free, thanks spence Mr and Mrs Blouch...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 10,2016
Minithumbup
Paul Floyd
By:
Mar 10,2016
0 people found
this helpful
Paul quick and reliable. There was some discrepancy when liaising with the landlord, but it was done by another person....
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Comment on agent fees
I dont know his fees
Was this helpful? Yes
Mar 10,2016
Minithumbup
Spencer Ferguson
George Newmarch-Stillwell
By:
Mar 10,2016
1 people found
this helpful
Spencer and Mark assisted me search for a BTL property in Leyton which I subsequently let through them. They both were always incredibly responsive to calls and emails and proactively helped me to find a suitable property....
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Comment on agent fees
Good (for lettings) N/A for sales
Was this helpful? Yes
Mar 09,2016
Minithumbup
Mark Sivell
Michelle Ford
By:
Mar 09,2016
1 people found
this helpful
Mark sold my ground floor maisonette, with Michelle progressing the sale. I instructed Mark to find me a keen buyer in a very strong position. He delivered a chain free buyer with a 70% deposit. What more could one ask for? The sale process was somewhat protracted due to ongoing lease extension. Mark was extremely professional and proactive throughout and I was very impressed with the way he managed the process with empathy. Michelle took over once contracts were exchanged, again exemplary se...
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Comment on agent fees
Very good value
Was this helpful? Yes
Mar 04,2016
Minithumbup
Bilal Ahmed
By:
Mar 04,2016
1 people found
this helpful
Very happy with the service that Bilal provided. He was pleasant from the start and very communicative. He always returned my calls or emails and reacted to any concerns I had. I found him personable and helpful....
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Comment on agent fees
n/a to me as I am the buyer
Was this helpful? Yes
Mar 03,2016
Minithumbup
Spencer Ferguson
Michelle Ford
By:
Mar 03,2016
1 people found
this helpful
I used Spencers to sell my flat in Leyton. I had met with two other local agents but decided to go with Spencers because of their knowledge of the area and their attitude; Spencer Ferguson was very approachable and gave sensible advice about pricing (beware, as some estate agents will over-inflate the value of your property - this is risky as the property could be downvalued when it comes to a survey), viewings, timescales etc. This was the first time that I had sold a property so I was quite ne...
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Comment on agent fees
Reasonable. The fees are competitive.
Was this helpful? Yes
Mar 01,2016
Minithumbup
Spencer Ferguson
Michelle Ford
By:
Mar 01,2016
3 people found
this helpful
I sold my flat in London through Spencer and Michelle. The service was exemplary with phone calls being returned promptly and messages being delivered to my buyers efficiently. I am a new homes developer in the west midlands and if West Mids estate agents were as professional and pro-active then my new homes sales would go equally as efficiently and professionally. Thanks to the team for their efforts....
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Comment on agent fees
Fees were comensurate with the service received.
Was this helpful? Yes
Mar 01,2016
Minithumbup
Matt Evans
By:
Mar 01,2016
0 people found
this helpful
The service received was excellent, from start to finish everything explained clearly, and proceeds very quick and efficient, would definitely use again and recommend to others...
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Comment on agent fees
Fees fair, worth the good service received.
Was this helpful? Yes
Feb 29,2016
Minithumbup
Spencer Ferguson
By:
Feb 29,2016
1 people found
this helpful
Spencer was very helpful both when I was negotiating with the vendors and after the purchase when he liaised with the vendors on my behalf to remove the rubbish in the house left by the vendors' builders and facilitated clearing it quickly. He was always responding to my emails or calls promptly. I highly recommend him....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 29,2016
Minithumbup
Jay Williams
Claire Fernandez
By:
Feb 29,2016
2 people found
this helpful
We were extremely pleased with the service we received from Spencers, especially Jay Williams. We would recommend them to everyone....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2016
Minithumbup
George Castle
By:
Feb 23,2016
2 people found
this helpful
My experience with this company has been a very pleasent one, everything was done fast, and when i encountered any problems Mr. [George Castle] has been very helpfull. I recommend this agency as well as this agent!...
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Was this helpful? Yes
Feb 19,2016
Minithumbup
Jay Williams
By:
Feb 19,2016
3 people found
this helpful
Jay was very efficient. He always answered every question, always returned calls. Maybe slightly abrupt on the phone sometimes but overall very good efficient service from him....
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Feb 19,2016
Minithumbup
Joanne Shemilt
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Feb 19,2016
1 people found
this helpful
Joanne is a good worker and I received excellent response from her when I had any issues regarding my property....
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Comment on agent fees
fair
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Feb 12,2016
Minithumbup
George Castle
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Feb 12,2016
0 people found
this helpful
George Castle was straight talking and easy to get along with. The type of fella you feel like you can sit down and have a pint with. The type of fella you'd let meet your daughter. The type of fella you'd let show you some lettings. The good type of fella....
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Comment on agent fees
Impartial.
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Feb 10,2016
Minithumbup
Jay Williams
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Feb 10,2016
1 people found
this helpful
I got recommend to Spencers - Woodford office by a work colleague and I was extremely grateful. I sold my house for a great price within 3 weeks of being on the market. This was purely down to the marketing strategy. The sales manager, Jay Willams is very experienced and really pushed for the right buyer....
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Comment on agent fees
Good
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Feb 04,2016
Minithumbup
Richard Kelly
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Feb 04,2016
1 people found
this helpful
Richard has been prompt, courteous, reliable and proactive at all times. I've been letting through Spencers for years and would happily recommend Richard and colleagues to any local landlord....
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Feb 04,2016
Minithumbup
Tracey Ramsay
Tracey Ramsay
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Feb 04,2016
0 people found
this helpful
Miss Ramsay has all the ingredients to describe a true property professional. Tracey understood what i required from the minute we met. Tracey noted down the finer detail of my search as i was looking on behalf of my Granddad who has just moved back from Spain and due to him being an elderly character he needed certain living requirements which we managed to narrow down to the perfect property for him. Defiantly would recommend to anyone who is looking to find a property, rent or sell!...
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Comment on agent fees
Good
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Feb 03,2016
Minithumbup
George Castle
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Feb 03,2016
0 people found
this helpful
We received a very straight forward, honest and efficient service from George. We are now renting a lovely 1 bedroom flat and are confident that we will continue to be looked after. We were able to book appointments quickly and paperwork was processed within a week without any issues....
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Feb 03,2016
Minithumbup
Marc McIlveney
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Feb 03,2016
1 people found
this helpful
I have been a landlord for 5 years now and Mark Mcllveney has been my point of contact. He has an extremely pleasant, professional and considerate manner which is second to none. He has always assisted me when I have had any questions and provided me with solutions that have been the correct ones. I was recommended by a friend to his services and she also spoke very highly of him and I know why now....
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Comment on agent fees
Reasonable
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Feb 01,2016
Minithumbup
Sean Hewitt
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Feb 01,2016
0 people found
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Sean has dealt with my property for many years now. He has always had the knowledge and answers I required, when problems arise with tenants or new legislation....
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Comment on agent fees
reasonable fees
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Feb 01,2016
Minithumbup
Sean Hewitt
Sahir Qureshi
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Feb 01,2016
0 people found
this helpful
I asked Spencers Walthamstow if the could find new tennants for my flat. Sean and Sahir were very professional and kept me updated until the tennants moved in. smooth process, very good....
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Comment on agent fees
i would have liked 9%
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Jan 29,2016
Minithumbup
George Castle
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Jan 29,2016
0 people found
this helpful
Was assisted very well with finding the right property in the forest gate area and kept updated on a regular basis...
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Comment on agent fees
Very good resonable fees
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