• Sean Hewitt
    Sean Hewitt
  • Rashad Cheema
    Rashad Cheema
  • Alex Sheeley
    Alex Sheeley
  • Marc McIlveney
    Marc McIlveney
  • Tracey Ramsay
    Tracey Ramsay
  • Mark Sivell
    Mark Sivell
  • Jay Williams
    Jay Williams
  • Paul Floyd
    Paul Floyd
  • Adrian Sinclair
    Adrian Sinclair
  • claim your profile
    Sean Darlow
  • Michelle Ford
    Michelle Ford
  • Tracy King
    Tracy King
  • Claire Fernandez
    Claire Fernandez
  • Jo shemilt
    Jo shemilt
  • George Castle
    George Castle
  • Gemma White
    Gemma White
  • Joanne Edney
    Joanne Edney
  • Sahir Qureshi
    Sahir Qureshi
  • Spencer Ferguson
    Spencer Ferguson
  • George Newmarch-Stillwell
    George Newmarch-Stillwell
  • Keith Cross
    Keith Cross
  • Roger Spencer
    Roger Spencer
  • Sean Darlow
    Sean Darlow
  • Bilal Ahmed
    Bilal Ahmed
  • Joanne Shemilt
    Joanne Shemilt
Established in 1992 we have six offices covering East London, the City and parts of Essex, offering a professional range of services including Lettings, Sales, Property Management, and Financial Servi Read full description...Established in 1992 we have six offices covering East London, the City and parts of Essex, offering a professional range of services including Lettings, Sales, Property Management, and Financial Services.

Good customer service is not a new concept but it's key to building any business. Consequently we're delighted that over 95% of the hundreds of people who have reviewed us on this site, recommend us. That said we we're not resting on our laurels and are still working hard to convert the other 5%.
Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
Jay was brilliant! He got back to me as soon as he read my email and managed to help me and my flatmate as if he was taking care of a personal issue. I have no words to thank him for his help. He kept us up to date with everything and the issue was resolved faster than expected....
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Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Mr Leigh is a personable young man. He is extremely helpful and positive and made the viewings fairly painless for me. Top rate! Mr Darlow was also extremely helpful. He gave me information that my solicitor did not and in fact was more helpful about the move than the solicitor was. I would recommend both the gentlemen to my mother, let alone strangers!...
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Comment on agent fees
The fees are OK. Much better value than my solicitor!
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Mr Leigh is a personable young man. He is extremely helpful and positive and made the viewings fairly painless for me. Top rate! Mr Darlow was also extremely helpful. He gave me information that my solicitor did not and in fact was more helpful about the move than the solicitor was. I would recommend both the gentlemen to my mother, let alone strangers!...
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Comment on agent fees
The fees are OK. Much better value than my solicitor!
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
2 people found
this helpful
Good job all of you you were prompt in replies updated all the time and made our move less stressful....
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Comment on agent fees
Bit expensive but efficient
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
2 people found
this helpful
Claire goes above and beyond to make buying a house an extremely smooth, stress-free process. Without her proactivity we would never have found our dream house. She's refreshingly genuine, friendly, professional and supportive- highly recommended!...
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Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Professional, friendly and accommodating. Sean made a potentially stressful process enjoyable and worry free. Mark was also very efficient with introductions to the property and helpful....
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Comment on agent fees
Very reasonable (Good)
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Spencer and Michelle were great and communicating and very efficient. When it was crunch time they were very calm and reassuring. I would recommend them as selling agents....
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
2 people found
this helpful
My partner and I were very happy with the service Chelsea provided us. I really felt she understood how much we wanted the property we have bought to be our next family home. We feel that she went the extra mile for us and would really recommend her to friends if looking to buy in the area....
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Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Tracey is absolutely beautiful inside and out. She helped me when all others never bothered. She is genuinely the nicest and most honest estate agent you will ever meet. She is a diamond with a huge heart. It's been a pleasure. Will definitely recommend...
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Comment on agent fees
A lot less than some estate agents
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Tracey helped us out so well! I'm an athlete from Holland, and I searched for a place to live with two other foreign athletes. Tracey helped us to find the perfect house for us, in a good neighbourhood, and advised us about how we could keep the costs as low as possible. Since I'm quite new in the world of renting, she explained me everything very clearly. She was almost always available for questions. I definitely recommend her! Thanks very much for everything Tracey....
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Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Marc McIlveney and Mark Sivell went the extra mile to find the right buyer for my property which i sold recently. Marc Mc kept me motivated throughout the process and Mark S introduced me to a suitable buyer. I can not fault their ability to provide the best advice and customer service. Thank you Marc & Mark...
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Comment on agent fees
an average market rate
Was this helpful? Yes
Sep 09,2016
Minithumbup
By:
Sep 09,2016
1 people found
this helpful
I would like to say that Chelsea was the most professional and nicest person to deal with. i do not think I could praise anyone any higher. Thank you so much Spencer's and thank you even more Chelsea. I'm looking to buy again in the rental market and you guys will be on the top of my list. Brilliant service with a friendly professional manner Regards Bill Everitt...
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Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
George was very helpful with all the renting process. He was very responsive, available to show us the property multiple times and going through it with us in detail. After we decided we wanted to make an offer on it, George explained every bit of the process with accuracy and helped with all the necessary paperwork, reviewing our documents and the entire tenancy agreement. We were introduced to the landlord very quickly and everything worked well in the communication between both parts. We will...
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Was this helpful? Yes
Aug 28,2016
Minithumbup
By:
Aug 28,2016
0 people found
this helpful
Sean made the stressful process of moving so easy. He was always friendly and helped us with everything we needed. He could tell that the first flat he showed us wasn't to our liking, so he immediately took us to see a different flat (our new home), even though it was already after 6pm. He helped us as amazingly throughout the whole process. Thanks so much Sean you are a gem!...
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Comment on agent fees
Agent fees suck balls. It would be great if you could find another way to run a letting agency without bankrupting your tenants.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
2 people found
this helpful
From the outset of selling my property I received a 5* service! Constantly updated with feedback and advice/ suggestions to assist with the progression of the sale! At all times I felt supported and able to ring Claire and the Team and be sure that I got the answers I needed! A very professional and able service - thank you! Jessica...
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Comment on agent fees
The fees were acceptable.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
1 people found
this helpful
I researched estate agents in the area before I signed up and the way in which Jay and Claire spoke with me made me feel that they really would be looking to get the best deal for me whilst also being realistic. I knew I was putting the flat on the market at a time where there could be some issues as the referendum was fast approaching and they acknowledged the potential pitfalls but reassured me with great local market knowledge and were honest and friendly in our calls. The flat went on the ma...
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Comment on agent fees
Fees were really good when compared to the other agents.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
1 people found
this helpful
I was introduced to Spencer's initially whilst my sister was organising a valuation for our late Father's property. My sister mentioned how Jay Williams of Spencers offered an honest opinion without pressure which was appreciated and noted during this time. By coincidence, I was also looking to relocate and made an offer on a property Spencers were advertising. The property was sought after and Jay did a great job securing it for us, which we are greatful for. Once our sale was secure, Sean Dar...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
2 people found
this helpful
Brilliant sale and well handled throughout. Even aided in helping my tenants find a new home before sale completion. Highly recommended....
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Comment on agent fees
Very fair fees and happy to match / beat other agents.
Was this helpful? Yes
Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
Spencers supported us with purchase and then sale of our flat. Special thanks to Michelle and Spencer, for getting us through this. Mark and Amy Hodson...
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Comment on agent fees
Competetive
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
Excellent service from both, and many thanks for taking us to the property to take the measurements when their working shift were almost finished....
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Comment on agent fees
Not that expensive fees for both of us,in other agencies that would be the price for each
Was this helpful? Yes
Aug 09,2016
Minithumbup
By:
Aug 09,2016
2 people found
this helpful
Tracey was so helpful and efficient in finding our latest tenant. We went on holiday and on our return she had fixed everything.What more could you ask for? She stepped outside her normal working hours to meet our previous tenant with usual good nature. She certainly went more than the extra mile for us. What an asset she is for Spencers. Thanks a lot Tracey...
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Comment on agent fees
Very well worth the result
Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
this helpful
We have been very happy and satisfied with the services provided by the two members of staff, Kayleigh Bates and Melissa Hughes. We would not hesitate to recommend Spencers in the future, especially if all staff are to the standard of Kayleigh and Melissa. Thank you. Best Regards, Tony & Yulia...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
1 people found
this helpful
Like most anxious clients, I had specific requirements for my new home. As I live in the Midlands and do not know London that well; I contacted a broad range of letting agents detailing what I required and my availability to travel down and view. After several disappointments, I have to say Tracey was the only agent that truly listened. Not only did she suggest appropriate properties but she also encouraged me to consider alternate solutions to my needs. Consequently, the one and only visit ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
1 people found
this helpful
Spencer, Michelle and George handled everything in a friendly and proffesional manner. Really pleased I trusted Spencer's to handle my house sale....
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Comment on agent fees
I think for the service provided the fees charged were acceptable.
Was this helpful? Yes
Jul 25,2016
Minithumbup
By:
Jul 25,2016
1 people found
this helpful
It is always very difficult for us to find good reasonably priced properties for rent that are dog friendly. And letting agencies usually don't care much... Sorry, no pets allowed, byeee is a typical response I've got many many times when calling agencies. But Tracy has been very helpful, she understood what we were looking for, went the extra mile, and recommended the property that was a perfect match for us, although the rent was above our budget, she insisted that we view it, and promised to ...
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Was this helpful? Yes
Jul 25,2016
Minithumbup
By:
Jul 25,2016
1 people found
this helpful
It is always very difficult for us to find good reasonably priced properties for rent that are dog friendly. And letting agencies usually don't care much... Sorry, no pets allowed, byeee is a typical response I've got many many times when calling agencies. But Tracy has been very helpful, she understood what we were looking for, went the extra mile, and recommended the property that was a perfect match for us, although the rent was above our budget, she insisted that we view it, and promised to ...
read full review
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Great professional service from all agents, in particular agent Sahir Queshi who was very helpful and found the perfect house for us , which is quiet and peaceful . He understood our expectations, I just hope everybody would find such a good professional agent as we did....
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Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
1 people found
this helpful
Spencer was excellent throughout the whole process. He was proactive and always accessible. He is highly professional and also has a good understanding of what you are looking for....
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Comment on agent fees
Very good rate.
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
2 people found
this helpful
Probably the least stressful house sale we have negotiated, and we felt the quality of advice we received was excellent. A calm and efficient service from a knowledgeable and friendly team....
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Comment on agent fees
The agreed fee was in line with others available in the market at the time.
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
2 people found
this helpful
Claire and jay from Spencer's were an absolute dream team to have on the purchase of our property. Totally professional, kind, charming and very hard working. They were always on the phone to me, keeping me updated so i would recommend them to anyone buying or selling....
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Comment on agent fees
Good
Was this helpful? Yes

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369 6 608 16 244 2 252 2 31 7

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Last updated at 11:53 AM 06/01/2016 by allAgents

Complaints Procedure

We value your business. If you are unhappy with our service, please tell us.

Speak to our Manager, Sarah Flynn at sarah.flynn@glenmead.co.uk and if she is unable to resolve the issue please contact our Operations Director, Keith Cross at keith.cross@glenmead.co.uk
Last updated at 11:52 AM 06/01/2016 by allAgents

Awards won by Spencers Property Services

Individual Branch Awards

Woodford Green, IG8 0XE

London, E10 5PW

London, E17 3AL

London, E7 OEN

Ilford, IG1 4TD

London, E2 9QH

Firm rankings



Bethnal Green
471 Bethnal Green Road, London E2 9QH
(122)
Forest Gate
70 Woodgrange Road, London E7 OEN
(155)
Ilford
207 Cranbrook Road, Ilford IG1 4TD
(230)
show all branches (6)
Leyton
252 High Road, London E10 5PW
(243)
Walthamstow Central
163/165 Hoe Street, London E17 3AL
(375)
Woodford & Loughton
461 High Road, Woodford Green IG8 0XE
(394)

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