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www.spencermunson.co.uk Properties for sale
Properties for rent
Oct 04,2017
Minithumbup
Mark Deudney
By: 'John A'
Oct 04,2017
0 people found
this helpful
Excellent professional but friendly service. I was kept fully updated throughout the process of selling my property, from feedback on all viewings to exchange of contracts and completion. Thank you!...
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Comment on agent fees
Very reasonable & fair
Was this helpful? Yes
Jul 31,2017
Minithumbup
Anni Tucker
By: 'Andre'
Jul 31,2017
0 people found
this helpful
I was pleased with the level of service and clear communication from the outset. It would have been beneficial if we received better information on the resident parking permit system and advice on this in advance of moving in....
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Comment on agent fees
Agency fees are high in my opinion
Was this helpful? Yes
Jul 01,2017
Minithumbup
Anni Tucker
By: 'Dan and katie'
Jul 01,2017
0 people found
this helpful
Great help and support from the beginning of the process and throughout. Got everything we asked for sorted out quickly and effortlessly. Would definitely recommend...
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Comment on agent fees
Good
Was this helpful? Yes
May 30,2017
Minithumbup
Anni Tucker
Mark Deudney
By: 'JoseC'
May 30,2017
0 people found
this helpful
Thank you to Anni, Mark and the gentleman that took me to view the properties really helpful and friendly staff easy to talk to by email or phone call. The properties I went to view were all in good condition and the fees are reasonable. The only negative would be the 3rd party reference agency they used....
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May 30,2017
Minithumbup
Anni Tucker
By: 'Carrie O Rumsey'
May 30,2017
0 people found
this helpful
The whole experience, from start to finish, couldn't have been any easier. We are really pleased with the level of service provided by Spencer Munson, particularly Anni which is who we spoke with the most (however, in her absence, we were helped by her collegues who didn't hesitate to assist us). The whole team was very friendly, knowledgeable, helpful and professional. Moving into a new place can be quite daunting but the team made the process very easy and stress free. Thanks guys!...
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Comment on agent fees
Good
Was this helpful? Yes
May 08,2017
Minithumbup
Anni Tucker
Amanda Barnett
By: 'Ben'
May 08,2017
0 people found
this helpful
Very effective and efficient service. I was kept in the loop at every stage and am reassured that my property is being safely managed. I would most definitely recommend....
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Comment on agent fees
Good service at a good price
Was this helpful? Yes
May 05,2017
Minithumbup
Anni Tucker
By: 'Katrina'
May 05,2017
0 people found
this helpful
I have found the service to be excellent by Anni and she has been professional and has answered any queries in a timely manner. I would recommend Anni to others....
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Mar 31,2017
Minithumbup
Maxine Ramazan
By: 'Salwa'
Mar 31,2017
0 people found
this helpful
Annie's support throughout had been exceptional to say the least. She helped us in a situation that no other state agent were able to demonstrate. From the very first call to the very last moment of picking up the keys her professionalism and genuine desire to see the process was completed was next to none. The situation we had was very sensitive and Annie and Maxine's emotional support was greater than most family members could offer. I would recommend Spencer Munson to everybody as they are ...
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Mar 24,2017
Minithumbup
Anni Tucker
By: 'Cadi Davis'
Mar 24,2017
0 people found
this helpful
Great service helped every step of the way, especially Annie who was very efficient and organised and made the pre tenancy very smooth and un problematic ....
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Mar 24,2017
Minithumbup
Anni Tucker
Mark Deudney
By: 'Drew & Ellie'
Mar 24,2017
0 people found
this helpful
Great estate agents, moving and process was smooth and if there was a hiccup it was sores immediately. Would 100% recommend, Anni was great in keeping us in the loop and the next stages up until the move which was great! Office staff were also very helpful when other agents were not available and James also! Highly recommend!...
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Mar 15,2017
Minithumbup
Mark Deudney
Anni Tucker
By: 'Bob Sharp'
Mar 15,2017
0 people found
this helpful
We confirm that we received excellent service from all members of the Loughton Branch and would have no hesitation in continuing the relationship in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 01,2017
Minithumbup
By: 'Ludwig'
Mar 01,2017
0 people found
this helpful
The Loughton team was responsive to emails and phone. I noted some confusion in discussion between landlord and tenant. In the end all was done correctly....
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Comment on agent fees
Less fees is always better.
Was this helpful? Yes
Dec 13,2016
Minithumbup
Anni Tucker
Amanda Barnett
By: 'Nicola'
Dec 13,2016
0 people found
this helpful
The service we have received for this new tenancy has been exceptional. Both Anni and Amanda have gone above and beyond to get our tenants in and a number of improvements / works completed beforehand. They have been prompt, followed up on every one of our queries and requests and what has been really helpful is that they have taken the initiative to get us the best deal for improvements to the house and offer options and advice. This is exactly why we have stayed with Spencer Munson for so ...
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Comment on agent fees
Good value for money
Was this helpful? Yes
Nov 24,2016
Minithumbup
Sarah Robertson
Anni Tucker
By: 'Pre'
Nov 24,2016
0 people found
this helpful
We've had a pleasant experience with the agency. Very efficient in communication. Always very welcoming and done their best to get us what we wanted and the extras we asked for. The whole process has been very smooth; from viewing the property to scheduling a second appointment, to getting our keys. We can't fault them....
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Comment on agent fees
The agency fees are competitive.
Was this helpful? Yes
Nov 21,2016
Minithumbup
Maxine Ramazan
By: 'Tom'
Nov 21,2016
0 people found
this helpful
Had the pleasure of dealing with these two at Spencer Munson when I was looking for a new place. I have to mention Lauren too, she was very helpful on the viewings and every question I asked was answered. Annie made the paperwork easier to manage and understand. Maxine is extremely helpful and I would highly recommend all three of these without hesitation. They do the agency a great service and I look forward to dealing with them in the future....
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Comment on agent fees
The fee's are reasonable
Was this helpful? Yes
Nov 04,2016
Minithumbup
Anni Tucker
Mark Deudney
By: 'Adam'
Nov 04,2016
0 people found
this helpful
Team were fantastic,special mention for Sarah also, in putting together the transaction, dealing with all of the papers and communicating really clearly and quickly throughout. Thanks guys to all of you....
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Comment on agent fees
Seems reasonable - for the work involved.
Was this helpful? Yes
Sep 30,2016
Minithumbup
Sarah Robertson
Anni Tucker
By: 'John W'
Sep 30,2016
0 people found
this helpful
I always use Spencer Munson as they are very efficient, very amenable and always willing to go the extra mile. What's more, I have always had quality tenants from them. They are great value for money for the service you receive....
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Comment on agent fees
Great value for money
Was this helpful? Yes
Sep 09,2016
Minithumbup
Anni Tucker
By: 'Mike Loughton'
Sep 09,2016
0 people found
this helpful
Throughout my viewing and signing of documents plus hand over I received a very friendly and professional service. I have been very impressed with the service...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 07,2016
Minithumbup
Mark Deudney
Sarah Robertson
By: 'Benjamin John'
Sep 07,2016
0 people found
this helpful
Throughout the whole process of buying our first property, Mark, Sarah and the whole team were incredibly supportive and helpful. No question was too insignificant. We were able to view the property on numerous occassions and Mark in particular was an invaluable link between our solicitor's and the vendors solicitor. Having first rented and now bought our first home through Spencer Munson we could not be happier and are so grateful for their personal approach from day one. We are now looking for...
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Sep 07,2016
Minithumbup
By: 'AIB'
Sep 07,2016
1 people found
this helpful
It was pleasure dealing with Annie , very helpful. Rented a property from S & M ,overall experience could have been more friendly and less stressful but Annie was very helpful throughout...
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Aug 18,2016
Minithumbup
Maxine Ramazan
By: 'Mike and Precious'
Aug 18,2016
0 people found
this helpful
We are well and fully satisfied with the service we from this agent. Especially from Maxine and Annie who facilitated us with the whole process. They were are professional and friendly to us right from viewing to moving in and quick in responding to resolve issues like repairs. I cannot fault these team and will therefore recommend them to anyone who needs their services. Precious and I are very appreciative of your help, thank you once more and God bless you....
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Comment on agent fees
We had no issues with that
Was this helpful? Yes
Jul 26,2016
Minithumbup
Maxine Ramazan
By: 'Fred Gray'
Jul 26,2016
0 people found
this helpful
Everything was done quickly, politely and efficiently. There was a problem with the referencing company and they were very good at being mediators and sorting it out as soon as possible....
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Comment on agent fees
I am never a fan of agency fees and I always feel they are too high but that is not Spencer Munson's fault.
Was this helpful? Yes
Jul 22,2016
Minithumbup
Mark Deudney
Sarah Robertson
By: 'Marc'
Jul 22,2016
0 people found
this helpful
Our purchase was quite complicated but everyone at Spencer Munson were great to deal with every step of the way....
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Jun 28,2016
Minithumbup
Becky Moore
Sarah Robertson
By: 'Laura c'
Jun 28,2016
0 people found
this helpful
We'd like to say a huge thank you to all the staff we've dealt with at spencer Munson over the last few months, specifically Becky, Sarah, Mark and Anni. Everyone has been incredibly efficient and helpful when helping us to find a property to rent and dealing with our requests and questions. The whole process has been as stress free as possibly and dealt with professionally. we appreciate the effort put in to find a suitable home for us....
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Comment on agent fees
The fees seem about average/slightly lower in comparison to most letting agents we dealt with
Was this helpful? Yes
May 24,2016
Minithumbup
Anni Tucker
Becky Moore
By: 'Danielle'
May 24,2016
0 people found
this helpful
Thank you so much for all your help with our move! Really appreciate everything you have done and you have made it so easy for us, what with the paper work, payments and collecting of documents and keys. You have all been so so helpful and it has helped massively take the stress off. A big thank you to Mark too who was emailing me out of hours on the weekend when we managed to get ourselves locked out! - really appreciate his help - promise it wont happen again! :)...
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Comment on agent fees
Good
Was this helpful? Yes
May 23,2016
Minithumbup
Sarah Robertson
Becky Moore
By: 'Linnel'
May 23,2016
0 people found
this helpful
Very easy to work with. Gave me good feed back during the viewing process and tenant checking process. Look forward to using them again....
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Comment on agent fees
Very fair
Was this helpful? Yes
May 19,2016
Minithumbup
Anni Tucker
Becky Moore
By: 'Tracy'
May 19,2016
0 people found
this helpful
Just moved in on Monday! Very professional service & would recommend as agents... We are very impressed how thorough they are & would definitely use them as a landlord if buy in the area....
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May 19,2016
Minithumbup
By: 'Belinda Tait'
May 19,2016
0 people found
this helpful
I received the best service from these letting agents. All my questions were answered with respect. I was directed to other companies related to my tenancy as necessary....
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Comment on agent fees
Fees were acceptable.
Was this helpful? Yes
May 13,2016
Minithumbup
Maxine Ramazan
Danielle Brown
By: 'David Robinson'
May 13,2016
0 people found
this helpful
In the 6 years that I have been with Spencer Munson as a Landlord I have found their service to be simply excellent! Emails and telephone calls are prompt, issues are dealt with quickly and efficiently and the management service beyond expectations. Maxine and Danielle are my go-to people at Spencer Munson and their efficiency in dealing with all issues is outstanding! I can recommend Spencer Munson without hesitation....
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Comment on agent fees
Fees are in line with current rates.
Was this helpful? Yes
May 12,2016
Minithumbup
Mark Deudney
Sarah Robertson
By: 'SHM'
May 12,2016
0 people found
this helpful
Excellent communication throughout. Both Mark and Sarah worked hard to secure a buyer after our sale fell through unexpectedly and kept everything on track to meet a deadline for exchange. Very pleased....
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Last updated at 1:24 PM 02/02/2016 by Mark Deudney

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Last updated at 1:24 PM 02/02/2016 by Mark Deudney
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