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Spencer Munson Lettings & Sales

www.spencermunson.co.uk

Properties for Sale
Properties to Rent

“ Proffesional Service... ”

Jun 22,2018
Minithumbup
By: 'Collins'
Jun 22,2018
0 people found
this helpful
Thank you to Carol, Sharon and Mark For all your work from finding my buyer through to the successful completion on the sale of my flat. Would have no hesitation is reccomending you to friends and family....
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“ Quick and helpful... ”

Jun 01,2018
Minithumbup
By: 'James'
Jun 01,2018
0 people found
this helpful
We were eager to quickly get into our new home and the agents at Spencer Munson helped to liaise with all parties to get the process move forward as quickly as possible. They also have a lot of local area knowledge which helped to answer ...
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Feb 20,2018
Minithumbup
By: 'Dana Pap'
Feb 20,2018
0 people found
this helpful
To Annie, Chris and all the team, thank you all so much for helping us achieve our dream of moving in a such a lovely area like Buckhurst Hill.Can't believe it's been done so quickly. The support we received was exceptional. What ...
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Feb 12,2018
Minithumbup
By: 'Amy'
Feb 12,2018
0 people found
this helpful
Mark has provided top quality service throughout. He has got excellent interpersonal skill. He gives valuable advice without being asked and guided the clients towards the right track....
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By: Marion
Mar 10, 2018
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Excellent service received from Mark Deudney at Loughton Branch he went above and beyond with his advice from day 1 we put the property on the market would not hesitate to recommend to anyone selling a property to use this company ...
Dec 08,2017
Minithumbup
By: 'Georgia'
Dec 08,2017
1 people found
this helpful
Extremely rude and unhelpful staff, *. We had a broken fence for months and was told to get our boiler fixed on a weekend would be like "getting someone to work on xmas eve". I would understand if it was in the summer but ...
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Comment on agent fees
Bad
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By: Mark
Dec 12, 2017
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Hello Georgia. I'm sorry for the situation that you are referring to in this review but cannot identify you or your property from the review. Please can you contact me at the Loughton office or using Loughton@spencermunson.co.uk as I would like to look into this for you and find out what has happened and how I can resolve it. ...
Oct 04,2017
Minithumbup
By: 'John A'
Oct 04,2017
0 people found
this helpful
Excellent professional but friendly service. I was kept fully updated throughout the process of selling my property, from feedback on all viewings to exchange of contracts and completion. Thank you!...
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Comment on agent fees
Very reasonable & fair
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Jul 31,2017
Minithumbup
By: 'Andre'
Jul 31,2017
1 people found
this helpful
I was pleased with the level of service and clear communication from the outset. It would have been beneficial if we received better information on the resident parking permit system and advice on this in advance of moving in....
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Comment on agent fees
Agency fees are high in my opinion
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Jul 01,2017
Minithumbup
By: 'Dan and katie'
Jul 01,2017
0 people found
this helpful
Great help and support from the beginning of the process and throughout. Got everything we asked for sorted out quickly and effortlessly. Would definitely recommend...
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Comment on agent fees
Good
Was this helpful? Yes
May 30,2017
Minithumbup
By: 'JoseC'
May 30,2017
0 people found
this helpful
Thank you to Anni, Mark and the gentleman that took me to view the properties really helpful and friendly staff easy to talk to by email or phone call. The properties I went to view were all in good condition and the fees are reasonable. ...
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May 30,2017
Minithumbup
By: 'Carrie O Rumsey'
May 30,2017
0 people found
this helpful
The whole experience, from start to finish, couldn't have been any easier. We are really pleased with the level of service provided by Spencer Munson, particularly Anni which is who we spoke with the most (however, in her absence, we were helped by her collegues ...
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Comment on agent fees
Good
Was this helpful? Yes
May 08,2017
Minithumbup
By: 'Ben'
May 08,2017
0 people found
this helpful
Very effective and efficient service. I was kept in the loop at every stage and am reassured that my property is being safely managed. I would most definitely recommend....
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Comment on agent fees
Good service at a good price
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May 05,2017
Minithumbup
By: 'Katrina'
May 05,2017
0 people found
this helpful
I have found the service to be excellent by Anni and she has been professional and has answered any queries in a timely manner. I would recommend Anni to others....
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Mar 31,2017
Minithumbup
By: 'Salwa'
Mar 31,2017
0 people found
this helpful
Annie's support throughout had been exceptional to say the least. She helped us in a situation that no other state agent were able to demonstrate. From the very first call to the very last moment of picking up the keys her professionalism and genuine desire ...
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Mar 24,2017
Minithumbup
By: 'Cadi Davis'
Mar 24,2017
0 people found
this helpful
Great service helped every step of the way, especially Annie who was very efficient and organised and made the pre tenancy very smooth and un problematic ....
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Mar 24,2017
Minithumbup
By: 'Drew & Ellie'
Mar 24,2017
0 people found
this helpful
Great estate agents, moving and process was smooth and if there was a hiccup it was sores immediately. Would 100% recommend, Anni was great in keeping us in the loop and the next stages up until the move which was great! Office staff were also very ...
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Mar 15,2017
Minithumbup
By: 'Bob Sharp'
Mar 15,2017
0 people found
this helpful
We confirm that we received excellent service from all members of the Loughton Branch and would have no hesitation in continuing the relationship in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 01,2017
Minithumbup
By: 'Ludwig'
Mar 01,2017
0 people found
this helpful
The Loughton team was responsive to emails and phone. I noted some confusion in discussion between landlord and tenant. In the end all was done correctly....
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Comment on agent fees
Less fees is always better.
Was this helpful? Yes
Dec 13,2016
Minithumbup
By: 'Nicola'
Dec 13,2016
0 people found
this helpful
The service we have received for this new tenancy has been exceptional. Both Anni and Amanda have gone above and beyond to get our tenants in and a number of improvements / works completed beforehand. They have been prompt, followed up on every one of our ...
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Comment on agent fees
Good value for money
Was this helpful? Yes
Nov 24,2016
Minithumbup
By: 'Pre'
Nov 24,2016
0 people found
this helpful
We've had a pleasant experience with the agency. Very efficient in communication. Always very welcoming and done their best to get us what we wanted and the extras we asked for. The whole process has been very smooth; from viewing the property to scheduling a ...
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Comment on agent fees
The agency fees are competitive.
Was this helpful? Yes
Nov 21,2016
Minithumbup
By: 'Tom'
Nov 21,2016
0 people found
this helpful
Had the pleasure of dealing with these two at Spencer Munson when I was looking for a new place. I have to mention Lauren too, she was very helpful on the viewings and every question I asked was answered. Annie made the paperwork easier to ...
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Comment on agent fees
The fee's are reasonable
Was this helpful? Yes
Nov 04,2016
Minithumbup
By: 'Adam'
Nov 04,2016
0 people found
this helpful
Team were fantastic,special mention for Sarah also, in putting together the transaction, dealing with all of the papers and communicating really clearly and quickly throughout. Thanks guys to all of you....
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Comment on agent fees
Seems reasonable - for the work involved.
Was this helpful? Yes
Sep 30,2016
Minithumbup
By: 'John W'
Sep 30,2016
0 people found
this helpful
I always use Spencer Munson as they are very efficient, very amenable and always willing to go the extra mile. What's more, I have always had quality tenants from them. They are great value for money for the service you receive....
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Comment on agent fees
Great value for money
Was this helpful? Yes
Sep 09,2016
Minithumbup
By: 'Mike Loughton'
Sep 09,2016
0 people found
this helpful
Throughout my viewing and signing of documents plus hand over I received a very friendly and professional service. I have been very impressed with the service...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 07,2016
Minithumbup
By: 'Benjamin John'
Sep 07,2016
0 people found
this helpful
Throughout the whole process of buying our first property, Mark, Sarah and the whole team were incredibly supportive and helpful. No question was too insignificant. We were able to view the property on numerous occassions and Mark in particular was an invaluable link between our ...
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Sep 07,2016
Minithumbup
By: 'AIB'
Sep 07,2016
1 people found
this helpful
It was pleasure dealing with Annie , very helpful. Rented a property from S & M ,overall experience could have been more friendly and less stressful but Annie was very helpful throughout...
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Aug 18,2016
Minithumbup
By: 'Mike and Precious'
Aug 18,2016
0 people found
this helpful
We are well and fully satisfied with the service we from this agent. Especially from Maxine and Annie who facilitated us with the whole process. They were are professional and friendly to us right from viewing to moving in and quick in responding to resolve ...
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Comment on agent fees
We had no issues with that
Was this helpful? Yes
Jul 26,2016
Minithumbup
By: 'Fred Gray'
Jul 26,2016
0 people found
this helpful
Everything was done quickly, politely and efficiently. There was a problem with the referencing company and they were very good at being mediators and sorting it out as soon as possible....
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Comment on agent fees
I am never a fan of agency fees and I always feel they are too high but that is not Spencer Munson's fault.
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Jul 22,2016
Minithumbup
By: 'Marc'
Jul 22,2016
0 people found
this helpful
Our purchase was quite complicated but everyone at Spencer Munson were great to deal with every step of the way....
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Jun 28,2016
Minithumbup
By: 'Laura c'
Jun 28,2016
0 people found
this helpful
We'd like to say a huge thank you to all the staff we've dealt with at spencer Munson over the last few months, specifically Becky, Sarah, Mark and Anni. Everyone has been incredibly efficient and helpful when helping us to find a property to rent ...
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Comment on agent fees
The fees seem about average/slightly lower in comparison to most letting agents we dealt with
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May 24,2016
Minithumbup
By: 'Danielle'
May 24,2016
0 people found
this helpful
Thank you so much for all your help with our move! Really appreciate everything you have done and you have made it so easy for us, what with the paper work, payments and collecting of documents and keys. You have all been so so helpful ...
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Comment on agent fees
Good
Was this helpful? Yes

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
28 0 61 4 18 0 14 0 2 0

Agent Fees

No fees set.
Last updated at 12:01 PM 27/10/2017 by allAgents

Complaints Procedure

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Last updated at 12:01 PM 27/10/2017 by allAgents

Loughton
Spencer Munson Property Services Ltd, Loughton IG10 4BE
(74)
Management Centre
73-75 High Road, London E18 2QP
(53)


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