Spencer James Residential

158 reviews 4.8 /5 rating
  • 76% valuation accuracy
  • 99% recommend
  • 94% fee satisfaction
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  • Andreas Panteli
    Andreas Panteli
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    Ashleigh Carberry
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    Tom Murrell
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    James Bisset
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    Helen Hansom
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    Tom Cann
Spencer James Residential specialises in all aspects of residential lettings, sales and property management in the prime development area of the Docklands, East London. Formed in 2002 and headed by Ja Read full description...Spencer James Residential specialises in all aspects of residential lettings, sales and property management in the prime development area of the Docklands, East London. Formed in 2002 and headed by James Bisset, our qualified team has over 40 years combined experience in the property industry.

We match the most suitable properties to our clients’ requirements through our network of institutional and private contacts. Individual property owners, institutional investors and landed estates come to us for a personal, independent service aimed at maximising returns by attracting and retaining high calibre, reliable tenants.

We’re serious about the pivotal role we play between our landlords and tenants; buyers and sellers. Our clients are assured in the knowledge that we work under an approved code of practice, due to our memberships with recognised industry bodies including: the Association of Residential Lettings Agents (ARLA); the National Association of Estate Agents (NAEA); and the Property Ombudsman (Sales and Lettings).
 
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May 23,2017
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Andreas Panteli
Andreas Panteli
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May 23,2017
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Fantastic service, great customer experience, especially from Andreas Panteli. He was super helpful and kept me up to date throughout entire process. A massive thanks to him for his hard work! JS Happy to recommend to anyone!...
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Knowing my circumstances I'm greatly appreciate how much he's done for me! Thanks a lot!
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Apr 02,2017
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Andreas Panteli
Andreas Panteli
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Apr 02,2017
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Andy delivered an enthusiastic, professional, helpful and efficient service. A buyer was found extremely quickly for my home, the asking price was achieved and the sales process from start to finish was seamless. If you are looking to sell your property Andy is definitely the right Agent to use....
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ok.
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Mar 30,2017
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Andreas Panteli
Andreas Panteli
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Mar 30,2017
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Andy was referred to me via the sales team at Spencer James. He was very responsive and professional and found us a tenant fairly quickly at the agreed price...
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Agent's fees were reasonable
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Mar 27,2017
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Andreas Panteli
Andreas Panteli
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Mar 27,2017
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I have a great experience with Andreas. I would like to give you all good feedback about his excellent service....
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Mar 27,2017
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Andreas Panteli
Andreas Panteli
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Mar 27,2017
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I had a really great experience with Andreas Panteli letting manager. He's knowledge was very helpful to find my perfect flat. He is very kind and professional manager. I would definitely recommend to anyone, Spencer- James Residential Estate Agent....
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Reasonable fees
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Mar 22,2017
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Andreas Panteli
Andreas Panteli
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Ashleigh Carberry
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Mar 22,2017
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Andy helped me find my perfecf flat and managed the move in process very quickly and efficiently, and was responsive. Definitely recommend. Ashleigh has been extremely helpful since the move in and is also very responsive and friendly....
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Normal
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Mar 21,2017
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Andreas Panteli
Andreas Panteli
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Mar 21,2017
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Andreas is a great agent and was extremely helpful throughout the whole process. He's extremely efficient and was able to ensure i moved in to the property within a matter of days. In addition, Andreas is very responsive to all emails/ texts/ calls and he's definitely an agent you can rely on. Thanks Andreas!...
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Average
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Mar 08,2017
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Andreas Panteli
Andreas Panteli
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Mar 08,2017
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I tried to rent my property for several weeks with another agent but I receiced very little interest. Within one week of instructing Andy, I have a tenant ! I'm so pleased with the speed, efficiency and professional manner in which he has handled my property. I would highly recommend Andy for property lets in The Docklands!...
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Reasonable fees, all very transparent.
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Mar 08,2017
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Andreas Panteli
Andreas Panteli
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Mar 08,2017
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Andy showed us a great flat in a beautiful area for a really good price which we ended up taking! Helped us out with understanding everything and made it a swift move....
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Good
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Mar 06,2017
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Ashleigh Carberry
Andreas Panteli
Andreas Panteli
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Mar 06,2017
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Andreas and Ashleigh have been terrific, hands-on managers. They're calm, thoroughly knowledgeable and a delight to deal with. I've had a very pleasant experience with them, and recommend both highly. Additionally, Ashleigh was the agent when I purchased the property - a role in which she also excelled....
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Extremely reasonable.
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Jan 18,2017
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Tom Cann
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Jan 18,2017
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I am a first time buyer and have just completed my purchase through Tom Cann at Spencer James. Tom was very professional and helpful throughout and at no point applied 'sales pressure' which was a nice change since I had been dealing with Foxtons previously. Tom spent a lot of time handling my (probably very naive) queries and was a pleasure to deal with. I will be recommending him to anyone I know looking to buy in their area....
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I was purchasing and so cannot comment on fees
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Aug 11,2016
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Ashleigh Carberry
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Aug 11,2016
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We have been tenants with Spencer James for the past 7 months and at all times they have gone above and beyond to meet our needs. Ashleigh has been a delight to deal with. So refreshing to speak to someone so efficient and upbeat who is great at getting things done quickly. Thank you Ashleigh for all your help!...
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Totally normal market prices.
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May 25,2016
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Tom Murrell
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May 25,2016
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Tom is very helpful and explained all the pros and cons upfront. He is flexible and easy to do business with....
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May 04,2016
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Ashleigh Carberry
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Tom Murrell
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May 04,2016
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I have been a Spencer James tenant for 5 years and I have experienced exceptional service throughout. The whole team past and present have been supportive and a pleasure to deal with. Thanks guys. Conor. Highly recommended....
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Apr 26,2016
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Tom Cann
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Apr 26,2016
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A big Thank you to you and all of your team members especially Tom to help me buying this house. Tom you was really very supportive, You was treating me not as a client but as a friend in the process of not only selling my Flat but also in process of finding new property. Without your help it would impossible for me to sell my Flat for such a high amount. After losing couple of buyers I was really very disappointed but you was the only person who was encouraging me and helping me right through...
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Great, Excellent, Marvelous
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Apr 15,2016
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Ashleigh Carberry
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Apr 15,2016
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Originally dealt with Ashleigh during March 2015 viewing a property at Gallions Reach. Finally managed to purchase a property in Gallions Reach and Ashleigh was amazing throughout the whole process from purchase to managing the rental. Always keen and enthusiastic, responsive to calls and emails and great at dealing with issues (especially with the tenant). Would recommend Spencer James to anyone...
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Good
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Apr 13,2016
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Ashleigh Carberry
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Apr 13,2016
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Ashley dealt with the sale of my flat with efficiency and diligence. She is a warm and personable character and helped make the process snag-free....
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Very reasonable fees for the London area.
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Apr 11,2016
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Ashleigh Carberry
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Apr 11,2016
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Very good agent, Ashleigh is helpful, understanding and always trying to find a solution to any queries or problems you might have. I'm a tenant for years now and I've always been happy with her services and advices. Overall Spencer James is a really good agency and I would highly recommend it to anyone looking to rent/buy a property. Thank you everyone!...
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Good
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Apr 07,2016
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Tom Cann
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Apr 07,2016
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Ours was a particularly stressful and protracted house sale which lasted an agonising 6 months. At every step, Tom Cann proved not only professional and innovative but a truly decent man. He gave invaluable advice throughout and handled some extremely tricky situations with tenant and buyer with empathy and diplomacy. He is incredibly gifted at what he does and a gem in a profession that gets a lot of bad press. We wouldn't hesitate to use Tom again and would recommend him and the team at Spenc...
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Spencer James sold at a very fair rate.
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Jul 15,2015
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Ashleigh Carberry
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Jul 15,2015
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Excellent service from Ashleigh and everybody at Spencer James , this was the second time I have used them as a tenant and could not fault their service on both occasions....
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Jun 07,2015
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Tom Murrell
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Ashleigh Carberry
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Jun 07,2015
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My interactions with Spencer James were professional and highly competent. The process of selecting and arranging a place was smooth and efficient, and all followup interactions have also been quite pleasant. I would cheerfully do business with Spencer James again....
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May 18,2015
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Tom Murrell
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May 18,2015
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Tom looked after us as tenants very well. He explained clearly the process of securing the property and acted everything happened as he explained. I was particularly grateful that Tom was able to accommodate that fact that I was travelling a lot in the period coming up to the tenancy beginning and found practical ways of making that work with the requirements of signing contracts etc. I arrived on the day of the tenancy beginning straight from an overnight flight and Tom greeted us a coffee to s...
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May 10,2015
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Tom Murrell
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Ashleigh Carberry
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May 10,2015
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I recently moved into a property let by Spencer James. I found Tom Murrell to be very honest and pleasant to deal with, he really made it a stress free experience. I have also dealt with Ashleigh Carberry and Nicolla Britnell with queries along the way and have found them to be very helpful. To be honest I've found everyone I've dealt with at Spencer James to be both helpful and friendly. They would be the first agents I would use in the future to rent or buy and have recommended them to friends...
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Mar 05,2015
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Tom Murrell
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Mar 05,2015
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I had the pleasure of having Tom Murrell @ Spencer James Residential in Docklands as the agent overseeing my letting for 3 years. He was very kind, honest and reliable. Tom not only looks out for the best interest of his client but also the tenant, which was well over and beyond his duty as an Estate Agent. I recommend Tom @ Spencer James Residential, you will never be disappointed and will be more than lucky to have him! From start to finish Many Thank You's Tom!...
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Feb 28,2015
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Ashleigh Carberry
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Tom Murrell
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Feb 28,2015
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Ashleigh assisted at every stage of the transaction and was particularly proactive when unexpected difficulties arose in relation to the properties plumbing. She liaised with both parties, the management company and various tradesmen in order to resolve the issues and kept us fully informed throughout. Without her very energetic and enthusiastic endeavour I am sure the process would have dragged on for many more weeks. Thank you Ashleigh and all at Spencer James who were so positive, friendly an...
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Jan 26,2015
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Jan 26,2015
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Simon Tizzard helped us in the summer of 2014 whilst we were looking for a property to buy around the Docklands area, (after 4 years looking), we finally found the 2 bedroom apartment of our dreams as first time buyers, but was outdone by a cash buyer at the last hurdle. Simon really took the time to get to know what we were looking for and kept his ears to the ground with upcoming sales and would be in touch with us on a regular basis. Simon was true to his word and found us an apartment in an...
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Dec 29,2014
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Ashleigh Carberry
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Dec 29,2014
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I just wanted to say a big thank you to Simon and his team. It was a very good experience working with them and they certainly did go the extra mile for us. The fee we paid was worth every penny. We received updates on a weekly basis and every question was replied to immediately. We are more than happy to recommend Simon and his team and I would use them again. One of the best agents I have ever worked with....
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Fees are fair and worth every penny.
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Nov 22,2014
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Ashleigh Carberry
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Nov 22,2014
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Simon Tizzard is one of those agents with passion, dedication and exuberance, but also has the all important attribute that no other agent in my experience has ever had: accomplishment. We'll all had agents who promise lots up front but then fail to deliver once you've signed the contract, but not Simon. He valued at a good price, marketed in the right way and got the viewings and buyers we needed to get the sale done. An honourable mention must also go to Ashleigh in the office who was al...
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The fee arrangement was great and when the buyer was squeezing us on the price then even offered to try and lower the fees a little to help us meet halfway - talk about putting their own skin in the game - brilliant.
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Oct 31,2014
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Oct 31,2014
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Simon went above and beyond helping us during the process. He smoothed relations and worked with both solicitors to move things forward. He offered valuable insight into the property and the management agent and advised us of what to do on day 1 with regards to obtaining parking permits. He was accommodating with viewings and very flexible - he also helped both us and the seller by removing excess rubbish left behind. He was also really friendly and open to questions and responded really prom...
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Oct 28,2014
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Oct 28,2014
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Simon helped us liaise with the seller. He was always reacting immediately to any issue that may have arrived on either end and responded promptly to every email, phone call or text message with great professionalism and personal warmth. This was very important as it was our first buy and we were uncertain about a lot of things. Simon helped make this daunting adventure feel safe. If you're looking to buy around the area we would highly recommend you ask to speak to Simon....
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Last updated at 11:05 AM 07/04/2016 by Thomas Cann

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Last updated at 11:05 AM 07/04/2016 by Thomas Cann

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London, E16 2RL

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Spencer James Residential - London, , E16
London
8a Hartlepool Court, London E16 2RL
(131)
Spencer James Residential - London, SW1W
Office 1
35-37 Grosvenor Gardens, London SW1W 0BS
(24)

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