Spencer James Residential

4.80/5 rating 186 reviews
  • 83% valuation accuracy
  • 99% recommend
  • 97% fee satisfaction
  • Andreas Panteli
    Andreas Panteli
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    Ashleigh Carberry
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    Tom Murrell
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    James Bisset
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    Helen Hansom
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    Tom Cann
Spencer James Residential specialises in all aspects of residential lettings, sales and property management in the prime development area of the Docklands, East London. Formed in 2002 and headed by Ja Read full description...Spencer James Residential specialises in all aspects of residential lettings, sales and property management in the prime development area of the Docklands, East London. Formed in 2002 and headed by James Bisset, our qualified team has over 40 years combined experience in the property industry.

We match the most suitable properties to our clients’ requirements through our network of institutional and private contacts. Individual property owners, institutional investors and landed estates come to us for a personal, independent service aimed at maximising returns by attracting and retaining high calibre, reliable tenants.

We’re serious about the pivotal role we play between our landlords and tenants; buyers and sellers. Our clients are assured in the knowledge that we work under an approved code of practice, due to our memberships with recognised industry bodies including: the Association of Residential Lettings Agents (ARLA); the National Association of Estate Agents (NAEA); and the Property Ombudsman (Sales and Lettings).
Spencer James Residential

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Properties for Sale
Properties to Rent

“ Brilliant... ”

Apr 30,2018
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Yusuf'
Apr 30,2018
0 people found
this helpful
We viewed a few properties with Andy until we found the perfect one. He was brilliant with the whole moving in process and ensured everything went seamlessly. Andy was really helpful with helping us find the right flat in the exact area we wanted and ...
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The fees were normal for London
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“ Rental... ”

Apr 23,2018
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'JM'
Apr 23,2018
0 people found
this helpful
I have used Andy at Spencer James every time I have needed to let my property, and have always found him helpful, friendly, informative and able to obtain a good calibre of tenant....
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Always competitive
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“ Highly Recommend!!!... ”

Apr 20,2018
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Raii'
Apr 20,2018
0 people found
this helpful
We were looking for a new flat and had viewed a few with Andy before he found us the perfect one. He was very professional yet approachable and guided us through the whole process efficiently. He definitely went above and beyond to help us with ...
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“ Most helpful agent... ”

Apr 16,2018
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Tina M'
Apr 16,2018
0 people found
this helpful
Got the flat we were dreaming of thanks to Andy! He was really helpful throughout the process. There's a few stuff to change / fix and Andy is taking care of everything. Really recommend Spencer James Residential...
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“ Refurb - Rent - Sale of property... ”

Apr 12,2018
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'stel'
Apr 12,2018
0 people found
this helpful
Andy managed the refurbishment of my 2 bedroom flat with great professionalism. Within 1 month the property was fully refurbished with new carpets, kitchen, paint and furniture throughout which enabled me to rent it out for the maximum price ensuring I received a great ROI. A year ...
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Comment on agent fees
good
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“ Only estate agent to use... ”

Apr 12,2018
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Janine'
Apr 12,2018
1 people found
this helpful
Andy has provided over and above the level of service one would expect from any estate agent. Estate agents sometimes don't get good press and Andy was able to dispense the reservations I had. His professional advice with taking on new tenants was invaluable. ...
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Comment on agent fees
Good, very competitive and worth paying for the service.
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“ SJ... ”

Apr 12,2018
Minithumbup
Andreas Panteli
Andreas Panteli
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Ashleigh Carberry
By: 'Yury'
Apr 12,2018
0 people found
this helpful
I first came across SJ in 2008 when they helped me to buy my first property. Since 2014 they have been managing 2 flats for me and I never had any issues with the agency. Andy is brilliant. He will go the extra mile to help you with ...
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Comment on agent fees
Very competitive
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Feb 15,2018
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Karthikeyan Boopathy'
Feb 15,2018
0 people found
this helpful
Andy support was immense during our stay in Canada water house for more than a year. Their service and maintenance are always at high notch. Best part is he is transparent and trust worthy in all our communication. When we are back in UK again ...
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Comment on agent fees
Nominal
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Jan 10,2018
Minithumbdown
Andreas Panteli
Andreas Panteli
By: 'Charlotte'
Jan 10,2018
0 people found
this helpful
We only had two days in London to find a property after relocating from Manchester. Andy was very accommodating in arranging viewings at short notice. Any issues moving in were quickly resolved and the flat was redecorated at a high level. Andy even helped with ...
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Comment on agent fees
Fees average with competitors
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Dec 19,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Sola'
Dec 19,2017
0 people found
this helpful
If you are looking for an honest estate agent who will pull out all the stops to ensure you get a good deal look no further than Andy. I've known Andy since 2011, he helped me get my first flat and was simply amazing. Fast ...
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Comment on agent fees
The fees are fair
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Nov 19,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Deivid Bussola'
Nov 19,2017
0 people found
this helpful
they are very attentive and helpful, I like to give 10 stars. thanks for everything from the visit to the house even in the resolutions of the small problems...
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Comment on agent fees
it is ok, good
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Nov 18,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Janet Lisichkova'
Nov 18,2017
0 people found
this helpful
When I decide to rent this house, I receive a professional service from Andy. He is very responsive, and also give me good advices all the time. Highly recommend. Thanks Andy...
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Oct 11,2017
Minithumbup
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Ashleigh Carberry
By: 'Natali'
Oct 11,2017
0 people found
this helpful
Last September we were newcomers to London in urgent need of an apartment. I was lucky to meet Ashleigh. Due to her efficiency our moving in and all the related procedures were smooth and timely. The tenancy year passed quickly. And again we were lucky ...
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Sep 27,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Prasanna Sekar'
Sep 27,2017
1 people found
this helpful
Andy helped me quickly move into a house in Felixstowe court...the turn around time since I showed interest was just 3 days..he was very professional and responsive , even after the move in any issues were quickly resolved. Overall it has been a good experience...
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Sep 27,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Ethem'
Sep 27,2017
1 people found
this helpful
Andy is very helpful and provides solutions immediately. As I moved from abroad I asked him almost everything and he answered me with great patient. Thank you Andy....
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Comment on agent fees
good
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Sep 25,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Manjunath'
Sep 25,2017
1 people found
this helpful
Andreas has helped me to move in to new house in Fishguard. He is honest, efficient and truly responsive. a month back I was completely new to UK and was looking for property to rent. I had appointment with other agents in area and I ...
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Sep 14,2017
Minithumbup
Andreas Panteli
Andreas Panteli
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Ashleigh Carberry
By: 'Above and Beyond the call of duty'
Sep 14,2017
1 people found
this helpful
I have worked with Spencer James on rentals for the last couple of years. Ashleigh and Andy have been wonderful..... - We inherited a bad tenant through property purchase at auction. Ashleigh helped us so much in dealings with the tenant and guiding us through ...
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Comment on agent fees
Competitive fees
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Sep 06,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Tim'
Sep 06,2017
1 people found
this helpful
Andy was great. Went above and beyond to make sure I was able to move in as quickly as I wanted. Definitely appreciate his efforts and will recommend!...
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Aug 29,2017
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Ashleigh Carberry
By: 'Allan Fourie'
Aug 29,2017
0 people found
this helpful
I've been renting through Spencer James over the past 9 years and can honestly say that it's by far the best and most professional company that I have ever come across in the lettings industry. I've dealt with Ashleigh for the past year and nothing is ...
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Comment on agent fees
Good
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Aug 29,2017
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Ashleigh Carberry
By: 'Jane'
Aug 29,2017
0 people found
this helpful
Ashleigh was very helpful, friendly , professional and quick to respond to my emails during the process of securing my tenancy....
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Aug 24,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Rajendra'
Aug 24,2017
2 people found
this helpful
Andy helped us rent our house when we were in a difficult situation after using a rogue estate agency. He found good tenants quickly and was always there to discuss anything that needs attention. We were always informed of necessary details in a professional way ...
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Aug 07,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Stavros'
Aug 07,2017
1 people found
this helpful
I know Andreas (and Spencer James) since 2009 when he helped me to buy my flat-He was very helpful and spend a lot of his time explaining me all about property( I'm from Greece) and from that time I'm always using the very professional services of ...
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Comment on agent fees
It could be better..
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Aug 04,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'ALI'
Aug 04,2017
0 people found
this helpful
Andy in th most helpful agent I've ever met. His fast execution work made the deal easy and quick, he is the man of promise and do. happy to choose Spencer James, my best wishes for you in the future, and Andy, keep going you're ...
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Comment on agent fees
Good
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Aug 04,2017
Minithumbup
Andreas Panteli
Andreas Panteli
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Ashleigh Carberry
By: 'Tess'
Aug 04,2017
0 people found
this helpful
Excellent service from Andy and Ashleigh whilst letting my property. Efficient, friendly, helpful and courteous. Great help, support and patience with me as it is the first property I have let and I had a thousand questions :-)...
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Comment on agent fees
Agent fees are fair
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Aug 03,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Frank'
Aug 03,2017
0 people found
this helpful
Andy handled the letting of the flat I have just moved into. Throughout the process he was helpful, professional and efficient. It is quite clear that he goes above and beyond the call, for both tenants and landlords alike and I would thoroughly recommend him....
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Aug 03,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Dennis'
Aug 03,2017
0 people found
this helpful
Andy is the most responsive, straightforward and efficient, both in time and cost, agent I've ever come across. I wish all the agent would be like him which would make our landlord life much easier.......
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Comment on agent fees
Good value for money.
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Aug 03,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Shani'
Aug 03,2017
0 people found
this helpful
I moved into Felixstowe Court with my flatmate in December 2016 and Andy was very helpful in finding us this property. He has a very candid and approachable personality which has extended beyond placing us to even helping with some maintenance beyond the scope of the ...
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Jun 29,2017
Minithumbup
Andreas Panteli
Andreas Panteli
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Ashleigh Carberry
By: 'Karthik'
Jun 29,2017
0 people found
this helpful
Last December(2016) we shifted to London with our infant kid. Mr Andy and his agecny[Spencer James] helped us to get a perfect home in our budget. They were open and transperant in all discussions. Had a wonderful and a postive experience with our energitic ...
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Comment on agent fees
Good. Nominal fees.
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May 23,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Neri'
May 23,2017
0 people found
this helpful
Fantastic service, great customer experience, especially from Andreas Panteli. He was super helpful and kept me up to date throughout entire process. A massive thanks to him for his hard work! JS Happy to recommend to anyone!...
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Comment on agent fees
Knowing my circumstances I'm greatly appreciate how much he's done for me! Thanks a lot!
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Apr 02,2017
Minithumbup
Andreas Panteli
Andreas Panteli
By: 'Jenny'
Apr 02,2017
0 people found
this helpful
Andy delivered an enthusiastic, professional, helpful and efficient service. A buyer was found extremely quickly for my home, the asking price was achieved and the sales process from start to finish was seamless. If you are looking to sell your property Andy is definitely the ...
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Comment on agent fees
ok.
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From Landlords From Tenants From Vendors From Buyers Other
49 0 88 1 15 0 26 0 6 1

Agent Fees

No fees set.
Last updated at 11:05 AM 07/04/2016 by Thomas Cann

Complaints Procedure

No procedure set.
Last updated at 11:05 AM 07/04/2016 by Thomas Cann

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Spencer James Residential - London, E16
London
8a Hartlepool Court, London E16 2RL
(159)
Spencer James Residential - London, SW1W
Office 1
35-37 Grosvenor Gardens, London SW1W 0BS
(24)

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