Spencer James Residential

4.79/5 rating 171 reviews
  • 76% valuation accuracy
  • 99% recommend
  • 96% fee satisfaction
  • Andreas Panteli
    Andreas Panteli
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    Ashleigh Carberry
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    Tom Murrell
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    James Bisset
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    Helen Hansom
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    Tom Cann
Spencer James Residential specialises in all aspects of residential lettings, sales and property management in the prime development area of the Docklands, East London. Formed in 2002 and headed by Ja Read full description...Spencer James Residential specialises in all aspects of residential lettings, sales and property management in the prime development area of the Docklands, East London. Formed in 2002 and headed by James Bisset, our qualified team has over 40 years combined experience in the property industry.

We match the most suitable properties to our clients’ requirements through our network of institutional and private contacts. Individual property owners, institutional investors and landed estates come to us for a personal, independent service aimed at maximising returns by attracting and retaining high calibre, reliable tenants.

We’re serious about the pivotal role we play between our landlords and tenants; buyers and sellers. Our clients are assured in the knowledge that we work under an approved code of practice, due to our memberships with recognised industry bodies including: the Association of Residential Lettings Agents (ARLA); the National Association of Estate Agents (NAEA); and the Property Ombudsman (Sales and Lettings).
 
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Sep 14,2017
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Andreas Panteli
Andreas Panteli
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Ashleigh Carberry
By: 'Above and Beyond the call of duty'
Sep 14,2017
0 people found
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I have worked with Spencer James on rentals for the last couple of years. Ashleigh and Andy have been wonderful..... - We inherited a bad tenant through property purchase at auction. Ashleigh helped us so much in dealings with the tenant and guiding us through a difficult process. Due to her help we retained the security deposit as tenant had failed to pay - Andy has been a pleasure to deal with also, and has successfully re rented our property and helped us with parking (our decorated ne...
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Competitive fees
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Sep 07,2017
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Andreas Panteli
Andreas Panteli
By: 'Lena'
Sep 07,2017
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Andreas has helped us to move in to our new home in Limehouse. Andreas is honest, exceptionally responsive (even on the weekends and out of business hours) and efficient when it comes to dealing with any sort of issues. Highly recommend....
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Sep 06,2017
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Andreas Panteli
Andreas Panteli
By: 'Tim'
Sep 06,2017
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Andy was great. Went above and beyond to make sure I was able to move in as quickly as I wanted. Definitely appreciate his efforts and will recommend!...
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Aug 29,2017
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Ashleigh Carberry
By: 'Allan Fourie'
Aug 29,2017
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I've been renting through Spencer James over the past 9 years and can honestly say that it's by far the best and most professional company that I have ever come across in the lettings industry. I've dealt with Ashleigh for the past year and nothing is ever in the too difficult box for her. Always polite, friendly and helpful. We have now found a place to buy and will unfortunately have to say goodbye soon to the SJ team however I know we will stay in touch for years to come.Thanks for all the t...
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Good
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Aug 29,2017
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Ashleigh Carberry
By: 'Jane'
Aug 29,2017
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Ashleigh was very helpful, friendly , professional and quick to respond to my emails during the process of securing my tenancy....
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Aug 24,2017
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Andreas Panteli
Andreas Panteli
By: 'Rajendra'
Aug 24,2017
1 people found
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Andy helped us rent our house when we were in a difficult situation after using a rogue estate agency. He found good tenants quickly and was always there to discuss anything that needs attention. We were always informed of necessary details in a professional way and didn't have keep pushing for things to happen. We are very satisfied with Spencer James and specially with Andy....
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Aug 07,2017
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Andreas Panteli
Andreas Panteli
By: 'Stavros'
Aug 07,2017
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I know Andreas (and Spencer James) since 2009 when he helped me to buy my flat-He was very helpful and spend a lot of his time explaining me all about property( I'm from Greece) and from that time I'm always using the very professional services of Andy and Spencer James. I would like to mention Ashleigh -although I have been Dealing with her for a shorter period I have the best to say for her....
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It could be better..
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Aug 04,2017
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Andreas Panteli
Andreas Panteli
By: 'ALI'
Aug 04,2017
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Andy in th most helpful agent I've ever met. His fast execution work made the deal easy and quick, he is the man of promise and do. happy to choose Spencer James, my best wishes for you in the future, and Andy, keep going you're the best....
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Good
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Aug 04,2017
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Andreas Panteli
Andreas Panteli
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Ashleigh Carberry
By: 'Tess'
Aug 04,2017
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Excellent service from Andy and Ashleigh whilst letting my property. Efficient, friendly, helpful and courteous. Great help, support and patience with me as it is the first property I have let and I had a thousand questions :-)...
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Comment on agent fees
Agent fees are fair
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Aug 03,2017
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Andreas Panteli
Andreas Panteli
By: 'Frank'
Aug 03,2017
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Andy handled the letting of the flat I have just moved into. Throughout the process he was helpful, professional and efficient. It is quite clear that he goes above and beyond the call, for both tenants and landlords alike and I would thoroughly recommend him....
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Aug 03,2017
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Andreas Panteli
Andreas Panteli
By: 'Dennis'
Aug 03,2017
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Andy is the most responsive, straightforward and efficient, both in time and cost, agent I've ever come across. I wish all the agent would be like him which would make our landlord life much easier.......
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Comment on agent fees
Good value for money.
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Aug 03,2017
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Andreas Panteli
Andreas Panteli
By: 'Shani'
Aug 03,2017
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I moved into Felixstowe Court with my flatmate in December 2016 and Andy was very helpful in finding us this property. He has a very candid and approachable personality which has extended beyond placing us to even helping with some maintenance beyond the scope of the agency's services. I am appreciative of the patience the agency has and the speed when dealing with any repairs. Communication is very open, and easy when they are just around the corner! I recommend Spencer James Agency...
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Jun 29,2017
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Andreas Panteli
Andreas Panteli
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Ashleigh Carberry
By: 'Karthik'
Jun 29,2017
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Last December(2016) we shifted to London with our infant kid. Mr Andy and his agecny[Spencer James] helped us to get a perfect home in our budget. They were open and transperant in all discussions. Had a wonderful and a postive experience with our energitic Andy. Thank you Andy for all you help & Support. Ashleigh : If there is any maintenance issue, nothing to worry about it if it is been informed to her. She makes sure it is resolved asap. We strongly recommend Andy and Ashliegh for ...
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Comment on agent fees
Good. Nominal fees.
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May 23,2017
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Andreas Panteli
Andreas Panteli
By: 'Neri'
May 23,2017
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Fantastic service, great customer experience, especially from Andreas Panteli. He was super helpful and kept me up to date throughout entire process. A massive thanks to him for his hard work! JS Happy to recommend to anyone!...
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Knowing my circumstances I'm greatly appreciate how much he's done for me! Thanks a lot!
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Apr 02,2017
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Andreas Panteli
Andreas Panteli
By: 'Jenny'
Apr 02,2017
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Andy delivered an enthusiastic, professional, helpful and efficient service. A buyer was found extremely quickly for my home, the asking price was achieved and the sales process from start to finish was seamless. If you are looking to sell your property Andy is definitely the right Agent to use....
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ok.
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Mar 30,2017
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Andreas Panteli
Andreas Panteli
By: 'Henry'
Mar 30,2017
0 people found
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Andy was referred to me via the sales team at Spencer James. He was very responsive and professional and found us a tenant fairly quickly at the agreed price...
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Comment on agent fees
Agent's fees were reasonable
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Mar 27,2017
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Andreas Panteli
Andreas Panteli
By: 'Csilla'
Mar 27,2017
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I have a great experience with Andreas. I would like to give you all good feedback about his excellent service....
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Mar 27,2017
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Andreas Panteli
Andreas Panteli
By: 'Gyorgy'
Mar 27,2017
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I had a really great experience with Andreas Panteli letting manager. He's knowledge was very helpful to find my perfect flat. He is very kind and professional manager. I would definitely recommend to anyone, Spencer- James Residential Estate Agent....
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Comment on agent fees
Reasonable fees
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Mar 22,2017
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Andreas Panteli
Andreas Panteli
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Ashleigh Carberry
By: 'Jennifer'
Mar 22,2017
1 people found
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Andy helped me find my perfecf flat and managed the move in process very quickly and efficiently, and was responsive. Definitely recommend. Ashleigh has been extremely helpful since the move in and is also very responsive and friendly....
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Normal
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Mar 21,2017
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Andreas Panteli
Andreas Panteli
By: 'Emma'
Mar 21,2017
1 people found
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Andreas is a great agent and was extremely helpful throughout the whole process. He's extremely efficient and was able to ensure i moved in to the property within a matter of days. In addition, Andreas is very responsive to all emails/ texts/ calls and he's definitely an agent you can rely on. Thanks Andreas!...
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Average
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Mar 08,2017
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Andreas Panteli
Andreas Panteli
By: 'Francesca'
Mar 08,2017
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I tried to rent my property for several weeks with another agent but I receiced very little interest. Within one week of instructing Andy, I have a tenant ! I'm so pleased with the speed, efficiency and professional manner in which he has handled my property. I would highly recommend Andy for property lets in The Docklands!...
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Comment on agent fees
Reasonable fees, all very transparent.
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Mar 08,2017
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Andreas Panteli
Andreas Panteli
By: 'Luthfa'
Mar 08,2017
0 people found
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Andy showed us a great flat in a beautiful area for a really good price which we ended up taking! Helped us out with understanding everything and made it a swift move....
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Comment on agent fees
Good
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Mar 06,2017
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Ashleigh Carberry
Andreas Panteli
Andreas Panteli
By: 'Thomas Lane'
Mar 06,2017
0 people found
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Andreas and Ashleigh have been terrific, hands-on managers. They're calm, thoroughly knowledgeable and a delight to deal with. I've had a very pleasant experience with them, and recommend both highly. Additionally, Ashleigh was the agent when I purchased the property - a role in which she also excelled....
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Comment on agent fees
Extremely reasonable.
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Jan 18,2017
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Tom Cann
By: 'rmcneil'
Jan 18,2017
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I am a first time buyer and have just completed my purchase through Tom Cann at Spencer James. Tom was very professional and helpful throughout and at no point applied 'sales pressure' which was a nice change since I had been dealing with Foxtons previously. Tom spent a lot of time handling my (probably very naive) queries and was a pleasure to deal with. I will be recommending him to anyone I know looking to buy in their area....
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Comment on agent fees
I was purchasing and so cannot comment on fees
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Aug 11,2016
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Ashleigh Carberry
By: 'Laura'
Aug 11,2016
0 people found
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We have been tenants with Spencer James for the past 7 months and at all times they have gone above and beyond to meet our needs. Ashleigh has been a delight to deal with. So refreshing to speak to someone so efficient and upbeat who is great at getting things done quickly. Thank you Ashleigh for all your help!...
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Comment on agent fees
Totally normal market prices.
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May 25,2016
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Tom Murrell
By: 'Gaurav'
May 25,2016
0 people found
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Tom is very helpful and explained all the pros and cons upfront. He is flexible and easy to do business with....
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May 04,2016
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Ashleigh Carberry
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Tom Murrell
By: 'Conor'
May 04,2016
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I have been a Spencer James tenant for 5 years and I have experienced exceptional service throughout. The whole team past and present have been supportive and a pleasure to deal with. Thanks guys. Conor. Highly recommended....
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Apr 26,2016
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Tom Cann
By: 'M Nasir H Qadri'
Apr 26,2016
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A big Thank you to you and all of your team members especially Tom to help me buying this house. Tom you was really very supportive, You was treating me not as a client but as a friend in the process of not only selling my Flat but also in process of finding new property. Without your help it would impossible for me to sell my Flat for such a high amount. After losing couple of buyers I was really very disappointed but you was the only person who was encouraging me and helping me right through...
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Great, Excellent, Marvelous
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Apr 15,2016
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Ashleigh Carberry
By: 'Amazing agent Ashleigh is brilliant'
Apr 15,2016
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Originally dealt with Ashleigh during March 2015 viewing a property at Gallions Reach. Finally managed to purchase a property in Gallions Reach and Ashleigh was amazing throughout the whole process from purchase to managing the rental. Always keen and enthusiastic, responsive to calls and emails and great at dealing with issues (especially with the tenant). Would recommend Spencer James to anyone...
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Comment on agent fees
Good
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Apr 13,2016
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Ashleigh Carberry
By: 'Christian Hughf'
Apr 13,2016
0 people found
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Ashley dealt with the sale of my flat with efficiency and diligence. She is a warm and personable character and helped make the process snag-free....
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Comment on agent fees
Very reasonable fees for the London area.
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Last updated at 11:05 AM 07/04/2016 by Thomas Cann

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Last updated at 11:05 AM 07/04/2016 by Thomas Cann

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London, E16 2RL

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Spencer James Residential - London, , E16
London
8a Hartlepool Court, London E16 2RL
(144)
Spencer James Residential - London, SW1W
Office 1
35-37 Grosvenor Gardens, London SW1W 0BS
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