Southern and West Letting Agents' communication with us as tenants has been nothing short of atrocious. The property I rented was only let by and not managed by S&W, but as my landlady was also incommunicado, I cc:ed Southern and West Letting Agents into all communications. When the property began to have serious damp issues that impacted our health and ruined our bed, dresser and clothing, we needed to have a damp consultation. I was told by my letting agent (direct quote) "It is not ... read full review
What agent could do to change your mind?
Improved communication and compassion. Timely turn around. Responsiveness.