The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 240 Reviews
87% Recommended
86% sales valuation accuracy
88% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 86.00% | 88.00% | £30,000 | £1,100,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 3 | 0 | 131 | 4 | 52 | 4 | 14 | 23 |
Sold.co.uk
Prince Frederick House 1st Floor, 35-39 Maddox Street, London, Greater London
W1S 2PP
0800 556 8490

By : 'Huzaifa'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Letting (As a Owner)
Rent PCM : £130000
Would you recommend ? : Yes
Postcode : BL3
Excellent customer service and prompt responses to query's and questions. Would recommend to anyone selling their property and want a quick and efficient ... Read Full Review


By : 'Jamie'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : KW10
Heard about SOLD on line. I decided to see what it was all about. Absolutely brilliant service. Very professional. Communication was outstanding. Ellie never failed to update us with any news or updates. Assisted arranging the Photographer for the house photos that did a great job also. I only ... Read Full Review


By : 'Rob'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DN15
Very easy and efficient to deal with, house was out on the market within the week. Excellent communication from the team, let's hope they can sell the ... Read Full Review

By : 'The'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £290000
Would you recommend ? : No
Postcode : CO15
The worst agent I ever have had any dealings with ,and the company doesn't care. Look on Trustpilot, Google Unprofessional, uncaring, and rude I lost months of time,and money using this company, and a property this sales Progressor totally needs to be ... Read Full Review
By : 'Vincent'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : CO15
I was purchasing an house whereby the seller was using this agent sold.co.uk...I made an offer at the end of march 2021 this was accept by the agent and the seller . ..I even want to the see the seller whom was happy about selling and wanted to shake my hand. therefore My house was sold and was ... Read Full Review

By : 'Arlene'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Letting (As a Owner)
Rent PCM : £1875000
Would you recommend ? : Yes
Postcode : TW10
Great agents very helpful and trustworthy- they take a lot of time to take note of all the facts and have arranged beautiful photos ... Read Full Review

By : 'Katie'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Letting (As a Owner)
Rent PCM : £180000
Would you recommend ? : Yes
Postcode : CH41
Still going through the sale process of my house, but the service so far has been excellent. When I contacted webuyanyhouse Felix answered the phone and unfortunately we couldn't come to a deal, but he did ask if I'd be interested in their sister company and we were able to sort out an ... Read Full Review
By : 'Jason'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (As a Vendor)
Sold price : £240000
Would you recommend ? : Yes
Postcode : TS21
Fantastic service, totally transparent about how they operate. I agreed what I want for the house and they take care of the rest. There “cut” comes from anything either make above my ... Read Full Review

By : 'Kate'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LS7
I have been very pleased with the service SOLD have provided so far, especially when it comes to communication; every step of the process was made clear, I received regular updates and all of the documentation I needed to review and sign was done remotely - which at the moment is not only ... Read Full Review

By : 'Joe'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (As a Vendor)
Sold price : £115
Would you recommend ? : Yes
Postcode : PO12
Amazing service start to finish for selling out property Ellie and the whole team have been amazing throughout the whole process Thanks ... Read Full Review

By : 'Chris'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £500000
Would you recommend ? : No
Postcode : PO7
I recently tried to sell my house using We Buy Any House . Com During that process I was informed that they would only be able to offer up to 80% of the market value which was not going to be enough for me and then THEY suggested I try their sister company Sold.Co.Uk what a mistake that was. I was ... Read Full Review
By : real estate agent
11 Oct 2025I am a trusted realtor in London, with over a decade of experience in sales, helping clients navigate the complex real estate market and find the right...
By : 'SD'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : NE8
Shambles of a business Recently tried to sell our property through sold.co.uk and it was an absolute nightmare, communication with the company is non-existent despite having the direct number of many members of staff - no use if they don't pick up the phone! Likewise the potential buyer ... Read Full Review
By : 'Debbie'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : S44
Tried several times to contact about viewing/asking further questions and not getting any response, then I noted a comment from someone else saying they advertise properties just to get your details. Poor service anyway due to lack of contact, but if this is true (which would explain why no ... Read Full Review
By : Brian Richardson
6 Jun 2020We have found the same. We have phoned a number of times about an apartment in Halifax that we are interested and we have cash to buy but all they say is we will ask someone to arrange a viewing then ...
By : 'Mark'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £87500
Would you recommend ? : No
Postcode : LS27
Never turned up to meet me to view a property after travelling 2 hours . Worst estate agent ever dealt with. When called them to find out why ? No excuse and no call ... Read Full Review
By : 'sabine'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CW5
Very poor, found them unprofessional laughing amongst selves when I answered the phone not giving full information, nor full name of person who wanted to view until I asked for this. We have ended our contract with sold.co.uk No £500 as advertised. No viewings until about to end ... Read Full Review

By : 'Niamh'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Surveying (Surveys)
Would you recommend ? : Yes
Postcode : KT12
Would recommend to anyone. Izzy was incredibly helpful and understanding. She provided a variety of options and was considerate of my specific ... Read Full Review
By : 'Sohrab'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £30000
Would you recommend ? : No
Postcode : NE32
Enquired about a property for sale 1 day after they listed it. It took them a week to confirm the simple enquiry of whether this can be used as a buy-to-let or not. After they finally confirmed this, I arranged a viewing, only for them to call me back in less than 24 hours to inform me that an ... Read Full Review

By : 'M'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME9
Poor service and broken promises. Just basically dishonest and do not call you back. You feel like you are a burden to them. Mary was the only glimmer of hope but that came to nothing. It costs you indirectly as they wasted 2 months and now we have moved to another agent in december! Read the ... Read Full Review
Bad as they don’t sell so it’s a loss
By : Peter Shaw
11 Mar 2019Estate agent with NO integrity. Absolutely, DISGUSTING. I just do not know how these sales people sleeps at night. They just earn DIRTY money under the TABLE. Disgusting. LAURA one awful and...
By : 'JG'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : N7
It was my first time selling a property and I was very daunted by the prospect of it. From the first contact I had with Sold, I felt confident that they would quickly find me a buyer for the price I needed - which was a huge relief. The real icing on the cake though was Mary, who patiently talked ... Read Full Review
There were no fees at all!
By : Maryjo Meenaghan
22 May 2019Have to agree about Mary, her customer service skills are outstanding and that's my view as a...

By : 'Mandi'
Branch : London, Prince Frederick House 1st Floor, 35-39 Maddox Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : B77
Iv never ever dealt with such rude management. Basically just yelled at me down the phone. No one calls you back. My estate agent put an offer in on a property they have listed. Heard nothing back and they said they didn't receive one. I know for a fact they did. Absolutely awful customer ... Read Full Review
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Last updated at 6/30/2021, 10:38:21 AM by allAgents