Snellers
4.2/5, 90 reviews
81% recommended
50% sales valuation accuracy
90% sales fee satisfaction
86% lettings valuation accuracy
89% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 50% 90% £249,000 £800,000
Lettings 86% 89% £600 £4,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 1 39 10 4 1 2 0 8 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Great experience...”

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Feb 21,2024
Minithumbup
Paul
By: 'Emma'
Feb 21,2024
0 people found
this helpful
I have dealt with Paul from Snellers on a few occasions and I have always had the most amazing experience. All staff at Snellers are really experienced and friendly, I would recommend....
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“Excellent...”

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Aug 14,2023
Minithumbup
Paul
By: 'Nicki Tattersall'
Aug 14,2023
0 people found
this helpful
Excellent advice and service from Paul at Snellers, Teddington. I would highly recommend them....
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“Exceptional Service...”

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Jul 27,2023
Minithumbup
Alina
By: 'Calvin'
Jul 27,2023
0 people found
this helpful
This was my first time working with Snellers and they went above and beyond to provide exceptional service. Thanks to their expertise and hard work, I was able to find my dream home within my budget. They negotiated on my behalf, ensuring I got the ...
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“Avoid Twickenham Snellers at all costs...”

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Jul 01,2023
Minithumbdown
Kieron
By: 'Joanna'
Jul 01,2023
0 people found
this helpful
Avoid Twickenham Snellers at all costs. We’re currently going through an end of tenancy dispute after only renting for 3 months. We had to end the tenancy early due to mould in the bedroom which was making us ill. We had spent a month sleeping ...
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“Thank you Alex...”

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Sep 07,2022
Minithumbup
Alex
By: 'Mary'
Sep 07,2022
0 people found
this helpful
I must admit I was dreading going through the process of renting out my house but the experience has been much better than expected due to the professonism of Alex Robbins and manager Sean. I chose Snellers purely after meeting them. Alex is very helpful ...
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By: Ria Burton
Sep 07, 2022
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Dear Mary, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Ria Burton, Customer Relations Team ...

“Alex Robbins and Snellers - Excellent experience!...”

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Aug 16,2022
Minithumbup
Alex
By: 'Jessica'
Aug 16,2022
0 people found
this helpful
Excellent experience. Alex Robbins understood exactly what we wanted , found us the perfect place very quickly and was in hand to facilitate all the admin at every point. Thank you Alex and Snellers!!...
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“Very good at booking you in for viewings.The......”

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Jul 04,2022
Minithumbdown
Charlotte
By: 'Wayne'
Jul 04,2022
0 people found
this helpful
Very good at booking you in for viewings. The 2 viewings I had though were not great. When viewing a flat, I expect basic questions to be know, as they are asked when taking on the property:- 1) Ground Rent 2) Service Charge 3) Length of time remaining ...
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“Worked with Tom and Simon on finding a new re......”

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Oct 27,2021
Minithumbup
Tom
By: 'John'
Oct 27,2021
0 people found
this helpful
Worked with Tom and Simon on finding a new rental property in Kingston. In a difficult market Tom helped me quickly to find the perfect property that met all of our needs. Easy to set up viewings and knowledgable about the property and location. Our ...
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By: Ria Burton
Jan 17, 2022
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Dear John. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Ria Burton, Customer Relations Team ...

“Quick professional, helpful and responsive team...”

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Sep 09,2021
Minithumbdown
Marcos
By: 'Malcoln Fernandes'
Sep 09,2021
0 people found
this helpful
I want to thank Marcos and his team for the quick, professional and responsive in the process of acquiring rented home, speedy paperwork and for keeping us up to date on the process....
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“Quite possibly the worst experience I have ev......”

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Jul 07,2021
Minithumbdown
By: 'Cristian'
Jul 07,2021
2 people found
this helpful
Quite possibly the worst experience I have ever had. Absolutely disgusting! So disappointed. They take your money and then leave you in a house in a total mess. Three months later I still have doors hanging off and mould all over the conservatory. Please don’...
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By: Louise Smith
Jul 09, 2021
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Dear Cristian, I am sorry to read your review and have brought this to the attention of the Director for the area to discuss with the team and we will be in touch. Kind regards, Sarah Tranter Customer Relations Team ...

“bias discriminatory tenancy referencing...”

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Jun 30,2021
Minithumbdown
By: 'Annoyed'
Jun 30,2021
1 people found
this helpful
I have over £100k in savings I own two businesses that earn over £450k pa but yet I can't pass a tenant reference for a house that is £1600pm? because they way my finances are laid out, savings not in a savings account, dividends not ...
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“5 Star recommendation to Hope at Snellers...”

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Jun 28,2021
Minithumbup
Hope
By: 'Christine'
Jun 28,2021
0 people found
this helpful
Hope goes the extra mile She is efficient in all she does and she met all my requirements in securing my dream property in the area I wanted to live in. She kept me updated throughout the whole process. She is kind and caring. I ...
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“Thank you to Hitesh Patel and the team at Sn......”

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May 31,2021
Minithumbup
Hitesh
By: 'Jyoti'
May 31,2021
0 people found
this helpful
Thank you to Hitesh Patel and the team at Snellers who have been proactive, hardworking and professional in the process of selling our house. They would be highly recommended....
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“Fantastic service from Olivia Cockroft from ......”

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May 26,2021
Minithumbup
Olivia
By: 'RR'
May 26,2021
1 people found
this helpful
Fantastic service from Olivia Cockroft from Snellers Hampton Olivia has been assisting me in acquiring a rental, she has been incredibly patient and helpful. She always ensures that that all my requirements and specifications are always met as far as possible and is ever so ...
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Was this helpful? Yes
By: Ria Burton
Jan 17, 2022
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We are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Ria Burton, Customer Relations Team ...

“Stevie and Jess were very friendly and helpfu......”

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May 19,2021
Minithumbup
Stevie
By: 'amanda thomson'
May 19,2021
0 people found
this helpful
Stevie and Jess were very friendly and helpful, always available and responsive, and a calm and knowledgeable team. The valuation seemed spot on, and the list of buyers already on their books meant the property was sold very quickly. I would highly recommend them...
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“Very polite agency! Agent Hannah kindly helpe......”

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Apr 15,2021
Minithumbup
Hannah
By: 'Ksenia'
Apr 15,2021
0 people found
this helpful
Very polite agency! Agent Hannah kindly helped us in our searchings. Thank you, Hannah for your job, you are amazing! Good luck !...
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By: Sarah Tranter
Apr 19, 2021
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Dear Ksenia, Thank you so much for your 5* review regarding your experience with Hannah in our Kingston team. We wish you all the best in your new home. Kind regards, Sarah Tranter ...

“I would like to say thank you for the super s......”

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Apr 07,2021
Minithumbup
Hope
By: 'Emanuela'
Apr 07,2021
0 people found
this helpful
I would like to say thank you for the super support of Hope ! She is giving a great professional help in searching the perfect home for me and my family . I really appreciate her approach to renting a property. Well done Hope!...
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By: Sarah Tranter
Apr 19, 2021
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Dear Emanuela, Thank you for your lovely feedback regarding Hope and would like to wish you all the best in your new home. Kind regards, Sarah Tranter ...

“Thank you Tadhg for making our first experien......”

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Feb 04,2021
Minithumbup
Tadhg
By: 'Vivienne'
Feb 04,2021
0 people found
this helpful
Thank you Tadhg for making our first experience with Snellers easy. A very professional service informative and great communication. We look forward to doing further business with you and Snellers. Thank you again Viv Bradshaw & Gaby Karpathios...
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By: Sarah Tranter
Apr 19, 2021
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Dear Vivienne, Thank you for your fantastic review regarding Tadgh and our Snellers team and hope to speak with you again in the future. Kind regards, Sarah Tranter ...

“My move during the lockdown...”

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Nov 23,2020
Minithumbup
Kieron
By: 'Danny'
Nov 23,2020
0 people found
this helpful
My move during the lockdown were smooth, fast and professional. I moved in my flat within 2 weeks time. From viewing confirmation until physical moving in. Mr Kieron were helpful throughout all process. Excellent service and great communication. Thank you so much....
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By: Sarah Tranter
Jan 28, 2021
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Dear Danny, Thank you for taking the time to leave us a five star review and wish you all the best in your new home. Kind regards, Sarah Tranter ...

“SNELLERS the best !...”

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Oct 11,2020
Minithumbup
Kimberley
By: 'HAZHYMYRAT'
Oct 11,2020
0 people found
this helpful
It was a great pleasure for us to cooperate with Kimberley and in general with the Snellers team, everything was very professional...
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By: Sarah Tranter
Nov 10, 2020
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Dear Hazhymyrat, Thank you for your 5* review and I am pleased to hear you have had a great experience with Kimberley and our Snellers office. I will ensure that this is fed back to the team. Kind regards, Sarah Tranter ...

“Would give 0 stars if I could. We tried to se......”

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Sep 26,2020
Minithumbdown
By: 'Stephanie'
Sep 26,2020
4 people found
this helpful
Would give 0 stars if I could. We tried to sell our property with them and it was a nightmare from start to finish. Before we decided to go with them they said they had rung around their list of buyers and lots had said they ...
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“Outstanding amazing service from Isabella and......”

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Aug 19,2020
Minithumbup
Donna
By: 'Rob'
Aug 19,2020
0 people found
this helpful
Outstanding amazing service from Isabella and Donna have looked after my property for over 12 years. Would highly recommend Snellers. Thanks Rob 13 Chessholme...
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“This is the third year renting with Snellers ......”

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Jul 28,2020
Minithumbup
By: 'Emma'
Jul 28,2020
0 people found
this helpful
This is the third year renting with Snellers and 2nd property. Been super helpful moving from one property to the other, as soon as Kim knew we were leaving our tenancy she helped us find a new place (we decided to leave 4 months in advance ...
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“Tilly Brown.she such a professional she tried......”

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Jun 22,2020
Minithumbup
Tilly
By: 'Oksana'
Jun 22,2020
0 people found
this helpful
Tilly Brown.she such a professional she tried to helping us she can.she friendly,warm person.I recommend and as it will be necessary I will be back to you again....
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By: Oksana
Jun 22, 2020
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I am recommended ...

“I would like to say a big thank you to Tilly ......”

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Feb 09,2020
Minithumbup
Tilly
By: 'Silvia'
Feb 09,2020
0 people found
this helpful
I would like to say a big thank you to Tilly Brown for her help and support ! She been very professional, kind, honest and most of all friendly and reliable !!! I have been with Sneller for two years very excellent service !! Highly recommend Snellers !! Thank ...
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By: Ria Burton
Jan 17, 2022
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Dear Silvia, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team ...

“Extremely professional, Pauline at Kingston, ......”

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Jan 15,2020
Minithumbup
Pauline
By: 'john'
Jan 15,2020
0 people found
this helpful
Extremely professional, Pauline at Kingston, super helpful, extremely well informed - would highly recommend to anyone considering discussing rent review, securing a lease on a commercial property, assisting in the big issues - plain speaking....
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“Horrendous experience over 3 years of renting......”

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Oct 20,2019
Minithumbdown
By: 'Ian'
Oct 20,2019
2 people found
this helpful
Horrendous experience over 3 years of renting through them. Their property management team employ an extremely poor standard of tradespoeple, with no consideration to the property or the people living it, and with zero awareness of health and safety in genereral. The staff have misinformed and ...
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“Awful never go here...”

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Sep 08,2019
Minithumbdown
By: 'Don't'
Sep 08,2019
0 people found
this helpful
Never go to this estate agents they messed us around so much and have up a house that's barely liveable. Were still unable to re tify all the mistakes they've made....
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“My rental property has been managed by Snella......”

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Sep 05,2019
Minithumbup
Isabella
By: 'M'
Sep 05,2019
0 people found
this helpful
My rental property has been managed by Snellars for several years. Isabella has always been professional courteous and efficient. Highly recommended....
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By: Ria Burton
Jan 17, 2022
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Dear XXX, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Ria Burton, Customer Relations Team ...

“We recently rented the property from Snellers......”

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Aug 08,2019
Minithumbup
By: 'Jonas'
Aug 08,2019
0 people found
this helpful
We recently rented the property from Snellers in Kingston. Everything was great, they made the process very easy and hassle-free. Main contact was Kimberley and she was great, helped us out with any paperwork issues we had and with all other questions that we had....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 10:46 AM 28/09/2021 by Robin Philpot

Awards won by Snellers

Regional Awards won by Snellers

Individual Branch Awards

Kingston Upon Thames, KT2


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