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Snellers
4.5/5, 92 Reviews
89% Recommended
50% sales valuation accuracy
83% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
Snellers has been selling and letting properties for over 90 years, during which time we've come to really understand the aspirations and requirements of our local residents. As a result we've built a reputation as a company that lives the traditional values of honesty, reliability and simple hard work. All this i
s designed to sell or let your home for the best price in the most appropriate timescale.
If you are thinking of selling or letting your property, or would like some advice on the current market, please talk to one of our local experts or pop into our office on Richmond Road.
Latest Reviews
Potential tennant
Nicki Tattersall
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 89% | £249,000 | £800,000 |
| Lettings | 83% | 89% | £600 | £4,400 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 20 | 2 | 39 | 11 | 4 | 1 | 2 | 0 | 8 | 5 |
Address
Snellers
19-21 Richmond Road, Kingston Upon Thames, Surrey
KT2 5BW
020 8546 0505
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Social Media
Rankings
Latest Properties
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Snellers Branches (View All 5)
Worst Agents in ...
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1 Star Review
By : 'Vidya'
Branch : Twickenham, 74 Heath Road
Services : Letting( As a Owner )
Sold price : £1800
Would you recommend ? : No
Postcode : TW1
17 Apr 2025
People found this helpful0
We have our property through Snellers Twickenham and has been our worst experience. When we marketed through them they got us a applicant and asked us to stop viewings from other agents as they got an holding deposit but later the offer was withdrawn and we lost out on time and potential offers. ... Read Full Review
Comments (0)Was this helpful?:
Terrible experience with Alex ...
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1 Star Review
By : 'Potential'
Branch : Twickenham, 74 Heath Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW1
11 Dec 2024
People found this helpful0
Terrible experience with Alex Wallace, director. After being introduced to Alex after his fellow colleague left the company, Alex took over two weeks to contact me despite being accepted on a property where we had no confirmed move in date. After finally receiving a call at nearly 8pm from ... Read Full Review
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'Emma'
Branch : Teddington, 74 Broad Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW11
21 Feb 2024
People found this helpful0
I have dealt with Paul from Snellers on a few occasions and I have always had the most amazing experience. All staff at Snellers are really experienced and friendly, I would ... Read Full Review
Comments (1)Was this helpful?:
By : Lucy
11 Jul 2024Dear Sarah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer...
Excellent ...
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5 Star Review
By : 'Nicki'
Branch : Teddington, 74 Broad Street
Services : Surveying
Would you recommend ? : Yes
Postcode : KT2
14 Aug 2023
People found this helpful0
Excellent advice and service from Paul at Snellers, Teddington. I would highly recommend ... Read Full Review
Comments (1)Was this helpful?:
By : Lucy
11 Jul 2024Dear Nicki, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer...
Exceptional ...
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5 Star Review
By : 'Calvin'
Branch : Hampton, 197-201 High Street
Services : Sales( As a Buyer )
Sold price : £650000
Would you recommend ? : Yes
Postcode : TW12
27 Jul 2023
People found this helpful0
This was my first time working with Snellers and they went above and beyond to provide exceptional service. Thanks to their expertise and hard work, I was able to find my dream home within my budget. They negotiated on my behalf, ensuring I got the best deal possible. I couldn’t be ... Read Full Review
Comments (1)Was this helpful?:
By : Lucy
11 Jul 2024Dear Calvin, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer...
Avoid Twickenham Snellers at ...
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1 Star Review
By : 'Joanna'
Branch : Twickenham, 74 Heath Road
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : TW1
1 Jul 2023
People found this helpful0
Avoid Twickenham Snellers at all costs. We’re currently going through an end of tenancy dispute after only renting for 3 months. We had to end the tenancy early due to mould in the bedroom which was making us ill. We had spent a month sleeping in the lounge and they had no interest in ... Read Full Review
Comments (3)Was this helpful?:
By : Lucy
11 Jul 2024Dear Joanna, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this...
Thank you ...
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5 Star Review
By : 'Mary'
Branch : St Margarets, 36 Crown Road
Services : Letting( As a Owner )
Rent PCM : £4000
Would you recommend ? : Yes
Postcode : TW1
7 Sept 2022
People found this helpful0
I must admit I was dreading going through the process of renting out my house but the experience has been much better than expected due to the professonism of Alex Robbins and manager Sean. I chose Snellers purely after meeting them. Alex is very helpful and approachable, I highly ... Read Full Review
Comments (1)Was this helpful?:
By : Ria Burton
7 Sept 2022Dear Mary, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope...
Alex Robbins and Snellers - ...
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5 Star Review
By : 'Jessica'
Branch : St Margarets, 36 Crown Road
Services : Letting( As a Tenant )
Rent PCM : £3950
Would you recommend ? : Yes
Postcode : TW1
16 Aug 2022
People found this helpful0
Excellent experience. Alex Robbins understood exactly what we wanted , found us the perfect place very quickly and was in hand to facilitate all the admin at every point. Thank you Alex and ... Read Full Review
Comments (0)Was this helpful?:
Very good at booking you in ...
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2 Star Review
By : 'Wayne'
Branch : Hampton, 197-201 High Street
Services : Online Auctions
Sold price : £249000
Would you recommend ? : No
Postcode : TW12
4 Jul 2022
People found this helpful0
Very good at booking you in for viewings. The 2 viewings I had though were not great. When viewing a flat, I expect basic questions to be know, as they are asked when taking on the property:- 1) Ground Rent 2) Service Charge 3) Length of time remaining on lease 3) Council Tax Band (Even ... Read Full Review
Comments (0)Was this helpful?:
Worked with Tom and Simon on ...
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4 Star Review
By : 'John'
Branch : Kingston upon Thames, 19-21 Richmond Road
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : KT2
27 Oct 2021
People found this helpful0
Worked with Tom and Simon on finding a new rental property in Kingston. In a difficult market Tom helped me quickly to find the perfect property that met all of our needs. Easy to set up viewings and knowledgable about the property and location. Our existing landlord and letting agent KFH ... Read Full Review
Comments (1)Was this helpful?:
By : Ria Burton
17 Jan 2022Dear John. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with...
Quick professional, helpful ...
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5 Star Review
By : 'Malcoln'
Branch : St Margarets, 36 Crown Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW7
9 Sept 2021
People found this helpful0
I want to thank Marcos and his team for the quick, professional and responsive in the process of acquiring rented home, speedy paperwork and for keeping us up to date on the ... Read Full Review
Comments (0)Was this helpful?:
Quite possibly the worst ...
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1 Star Review
By : 'Cristian'
Branch : Hampton, 197-201 High Street
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : TW12
7 Jul 2021
People found this helpful2
Quite possibly the worst experience I have ever had. Absolutely disgusting! So disappointed. They take your money and then leave you in a house in a total mess. Three months later I still have doors hanging off and mould all over the conservatory. Please don’t use this ... Read Full Review
Comments (1)Was this helpful?:
By : Louise Smith
9 Jul 2021Dear Cristian, I am sorry to read your review and have brought this to the attention of the Director for the area to discuss with the team and we will be in touch. Kind regards, Sarah Tranter...
bias discriminatory tenancy ...
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1 Star Review
By : 'Annoyed'
Branch : Hampton, 197-201 High Street
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1650
Would you recommend ? : No
Postcode : TW12
30 Jun 2021
People found this helpful1
I have over £100k in savings I own two businesses that earn over £450k pa but yet I can't pass a tenant reference for a house that is £1600pm? because they way my finances are laid out, savings not in a savings account, dividends not payroll etc yet people who work for me would? It's a ... Read Full Review
Comments (0)Was this helpful?:
5 Star recommendation to Hope ...
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5 Star Review
By : 'Christine'
Branch : Kingston upon Thames, 19-21 Richmond Road
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : KT6
28 Jun 2021
People found this helpful0
Hope goes the extra mile She is efficient in all she does and she met all my requirements in securing my dream property in the area I wanted to live in. She kept me updated throughout the whole process. She is kind and caring. I definitely recommend using Snellers because of people like her ... Read Full Review
Comments (0)Was this helpful?:
Thank you to Hitesh Patel and ...
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5 Star Review
By : 'Jyoti'
Branch : St Margarets, 36 Crown Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW7
31 May 2021
People found this helpful0
Thank you to Hitesh Patel and the team at Snellers who have been proactive, hardworking and professional in the process of selling our house. They would be highly ... Read Full Review
Comments (0)Was this helpful?:
Fantastic service from Olivia ...
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4 Star Review
By : 'RR'
Branch : Hampton, 197-201 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW16
26 May 2021
People found this helpful1
Fantastic service from Olivia Cockroft from Snellers Hampton Olivia has been assisting me in acquiring a rental, she has been incredibly patient and helpful. She always ensures that that all my requirements and specifications are always met as far as possible and is ever so ready to find more ... Read Full Review
Comments (1)Was this helpful?:
By : Ria Burton
17 Jan 2022We are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to...
Stevie and Jess were very ...
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5 Star Review
By : 'amanda'
Branch : Teddington, 74 Broad Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW11
19 May 2021
People found this helpful0
Stevie and Jess were very friendly and helpful, always available and responsive, and a calm and knowledgeable team. The valuation seemed spot on, and the list of buyers already on their books meant the property was sold very quickly. I would highly recommend ... Read Full Review
Comments (0)Was this helpful?:
Very polite agency! Agent ...
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5 Star Review
By : 'Ksenia'
Branch : Kingston upon Thames, 19-21 Richmond Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT1
15 Apr 2021
People found this helpful0
Very polite agency! Agent Hannah kindly helped us in our searchings. Thank you, Hannah for your job, you are amazing! Good luck ... Read Full Review
Comments (1)Was this helpful?:
By : Sarah Tranter
19 Apr 2021Dear Ksenia, Thank you so much for your 5* review regarding your experience with Hannah in our Kingston team. We wish you all the best in your new home. Kind regards, Sarah...
I would like to say thank you ...
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5 Star Review
By : 'Emanuela'
Branch : Kingston upon Thames, 19-21 Richmond Road
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : KT2
7 Apr 2021
People found this helpful0
I would like to say thank you for the super support of Hope ! She is giving a great professional help in searching the perfect home for me and my family . I really appreciate her approach to renting a property. Well done ... Read Full Review
Comments (1)Was this helpful?:
By : Sarah Tranter
19 Apr 2021Dear Emanuela, Thank you for your lovely feedback regarding Hope and would like to wish you all the best in your new home. Kind regards, Sarah...
Thank you Tadhg for making ...
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5 Star Review
By : 'Vivienne'
Branch : St Margarets, 36 Crown Road
Services : Letting( Property Management )
Rent PCM : £4400
Would you recommend ? : Yes
Postcode : TW1
4 Feb 2021
People found this helpful0
Thank you Tadhg for making our first experience with Snellers easy. A very professional service informative and great communication. We look forward to doing further business with you and Snellers. Thank you again Viv Bradshaw & Gaby ... Read Full Review
Comments (1)Was this helpful?:
By : Sarah Tranter
19 Apr 2021Dear Vivienne, Thank you for your fantastic review regarding Tadgh and our Snellers team and hope to speak with you again in the future. Kind regards, Sarah...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9/28/2021, 4:16:04 AM by allAgents
