• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Kelly Wright
    Kelly Wright
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    Alan Johnson
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    Gin Kaur
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    Gin Kaur
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    Louise Lewis
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    David McLoughlin
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www.smart-homes.co.uk Properties for sale
Properties for rent
Nov 16,2017
Minithumbup
Jo Egan
By: 'J Rowe'
Nov 16,2017
1 people found
this helpful
Since moving into the property Jo has been excellent at answering all of our questions and helping to resolve any issues quickly. She is very easy to speak with and is very professional....
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Was this helpful? Yes
Nov 15,2017
Minithumbup
Jo Egan
By: 'Holmes'
Nov 15,2017
1 people found
this helpful
I have been using Smart Homes as a letting agent for my 5 properties for a couple of years and I can not fault there support, high level of courtesy, consideration and professionalism at all times. Sarah and Jo in particular have gone up and beyond what I would have expected and in times where tenants were troublesome there high standard of awareness, knowledge of there industry and consideration to all parties have never let us down. I would recommend there services to anyone considering them a...
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Comment on agent fees
There fees are like for like to other agents but having been with other agents before Smarthomes you definitely get your moneyÒ€ℒs worth with them
Was this helpful? Yes
Nov 14,2017
Minithumbup
By: 'PEACE OF MIND'
Nov 14,2017
1 people found
this helpful
Thank you Senka and Alan at Smart Homes in finding a tenant for our 3 bedroom property. The staff were very professional, helpful and informative and kept us updated on viewings. I was very impressed with how thorough and consistent the staff were in getting us the right tenant....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 11,2017
Minithumbup
Jamie Smart
Joshua Field NEAEA
By: 'P and P Cotton'
Nov 11,2017
1 people found
this helpful
Jamie and his excellent team have sold two properties for us in the last 14 years - most recently, my late mother's retirement apartment has been marketed for sale and from the appraisal/valuation stage to final completion, the attention to detail given by Jamie, Josh and Helen has always been EXCEPTIONAL - especially the frequent, in depth feedback given to us during the whole sale process. I would thoroughly recommend Smart Homes as an excellent local estate agent. Thank you!...
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Comment on agent fees
The fees were acceptable and fully explained at the valuation stage so absolutely no problem there.
Was this helpful? Yes
Nov 09,2017
Minithumbup
Senka Dragicevic
By: 'MissMWard'
Nov 09,2017
1 people found
this helpful
I only have positive things to say about Senka. She comes over as extremely knowledgeable, professional and helpful. She found a tenant for me in less than 5 days (from advert going live) that fitted my 'strict' requirements and the process from start to finish was brilliant. Senka managed my objections professionally and from a employer perspective, they are lucky to have her. I met with one other agent who was equally very nice, however, I felt that Senka's knowledge of the ...
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Comment on agent fees
Moderate
Was this helpful? Yes
Nov 08,2017
Minithumbup
Helen Sizer
Jamie Smart
By: 'Noz'
Nov 08,2017
1 people found
this helpful
Fantastic is really what I would say from beginning to end , it was made so easy for us and we were kept well informed on a weekly basis of what was going on in the chain , very efficient at all times and everything went as dimorphism as possible , would recommend Jamie and he's team to sell your house any day ....
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Comment on agent fees
FeeÒ€ℒs were a little less than some , but slightly higher than another quote we had , chose the agent because he sold his self and the company to me .
Was this helpful? Yes
Nov 07,2017
Minithumbup
Senka Dragicevic
By: 'HH'
Nov 07,2017
1 people found
this helpful
Professional and friendly advice, easy to contact and always very helpful. They had my property rented out within a week!...
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Comment on agent fees
The fees seem to be the going rate, I don't mind paying for good service.
Was this helpful? Yes
Nov 06,2017
Minithumbup
Helen Sizer
David McLoughlin
By: 'J Khattak'
Nov 06,2017
1 people found
this helpful
I recent purchased my first home through Smart homes. The service I received from the Smart Homes team was incredible from start (viewing) till completion. I would like to say a special thanks to Helen, who answered all my queries promptly and patiently. I will recommend their services to friends and family....
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Was this helpful? Yes
Nov 05,2017
Minithumbup
Senka Dragicevic
By: 'Bramble'
Nov 05,2017
0 people found
this helpful
Very happy with smart letting. Senka is excellent, goes over and above with attention to detail. Alan is very thorough and conscientious. Both a real asset to the team. Thanks for being patient finding the ideal tenant for our house. Would highly recommend!...
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Comment on agent fees
Fees are fees! You can't rent without incurring them.
Was this helpful? Yes
Nov 05,2017
Minithumbup
Senka Dragicevic
By: 'Jag'
Nov 05,2017
1 people found
this helpful
Senka has been a great help in finding and managing tenants. She has been very straightforward with any questions that I've had and dealt with any issues in a friendly, positive and professional manner....
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Nov 05,2017
Minithumbup
Gin Kaur
By: 'Belle'
Nov 05,2017
0 people found
this helpful
Really pleased with how Gin managed our chain and realised our move after there had been major delays in the move caused by the chain falling through at the last minute. She was pleasant informative and professional throughout and I felt a lot more reassured when she took over the management of the chain. Thank you...
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Nov 04,2017
Minithumbup
Senka Dragicevic
By: 'HP'
Nov 04,2017
1 people found
this helpful
Excellent, five star service provided by Senka and subsequently by all the rental team. A very efficient, thorough and professional service. I felt extremely confident that I was leaving my property for rent in very capable hands....
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Comment on agent fees
Competitive and offering better value for money.
Was this helpful? Yes
Nov 04,2017
Minithumbup
Senka Dragicevic
By: 'ADRIAN W'
Nov 04,2017
1 people found
this helpful
Always professional and polite with a positive can-do attitude, Senka continues to offer a good service in and around Dickens Heath...
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Comment on agent fees
Fair
Was this helpful? Yes
Nov 01,2017
Minithumbup
Gin Kaur
By: 'AmieB'
Nov 01,2017
0 people found
this helpful
I purchased my first home through Smart homes recently. The service I received from every member of the team I dealt with (practically everyone!) was really helpful. I would like to say a special thank you to Gin, who answered all my questions quickly and patiently (being a first time buyer there were a fair few!). I will happily recommend your services to friends and family! Thanks again guys!...
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Comment on agent fees
CanÒ€ℒt comment
Was this helpful? Yes
Oct 27,2017
Minithumbup
Emma Daffurn
Joshua Field NEAEA
By: 'Martin & Linda'
Oct 27,2017
1 people found
this helpful
My wife and myself have been dealing with Smart Homes in Shirley on behalf of my mother in law with the sale of her property and also the purchase of another property through Smart Homes and I can only say how helpful and professional all staff have been with a special mention of Emma, Josh and David. Compared to other agents I have dealt with in the last 2 years our experience of Smart homes has been far superior and its all down to basics of being polite, courteous, punctual, helpful but not p...
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Comment on agent fees
good
Was this helpful? Yes
Oct 24,2017
Minithumbup
Senka Dragicevic
Tracey Roberts
By: 'NC'
Oct 24,2017
1 people found
this helpful
Both members of staff are very helpful, thoughtful, kind, pleasant, enjoyable, either on the phone or in the branch, I will never forget when Senka phoned me up, when she should have been going home. I would also like to say how pleasant, thoughtful, helpful, kind, enjoyable Helen is at the Shirley Branch, same applies to all the staff at both branches....
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Comment on agent fees
Very good, very reasonable, very fair, excellent.
Was this helpful? Yes
Oct 18,2017
Minithumbup
Helen Sizer
Joshua Field NEAEA
By: 'Lisa'
Oct 18,2017
2 people found
this helpful
So very impressed with the level of personal care. All staff were professional. I could not have asked for a better estate agent. Every viewing was confirmed by email. A member of staff accompanied all viewings. We sold through smart homes and bought through them too. The sales team Emma, Josh, David were fantastic. We even got to know Martin really well who accompanied us on some viewings. Once our sale was confirmed we was passed on to Helen and Jackie. I can not express how impressed I am ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 17,2017
Minithumbup
Gin Kaur
By: 'Gail'
Oct 17,2017
1 people found
this helpful
Excellent service throughout the sale to completion. Provided weekly feedback with regard to viewings. A special thanks to Gin for excelling in her duties in liasing between parties to ensure completion!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 16,2017
Minithumbup
Gin Kaur
Joshua Field NEAEA
By: 'Charlotte'
Oct 16,2017
1 people found
this helpful
Fantastic support from start to finish from everyone at the Shirley Office but especially Josh, Emma and Gin. Very professional, approachable, good communication and helpful. I bought and sold with Smart Homes and would thoroughly recommend them. Thank you so much...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2017
Minithumbup
Joshua Field NEAEA
Jamie Smart
By: 'Neil Morgan'
Oct 01,2017
1 people found
this helpful
A fantastic experience from start to finish. Excellent customer service throughout. Always keen to help. I can fully recommend them for their overall service....
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Was this helpful? Yes
Sep 27,2017
Minithumbup
Joshua Field NEAEA
By: 'Trish W'
Sep 27,2017
1 people found
this helpful
I am absolutely delighted with Joshua and his team at Smart Home Shirley. Sold my flat in record time after it had been with another agent for several months without any success. First class and very professional team!...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 19,2017
Minithumbup
Joshua Field NEAEA
Emma Daffurn
By: 'Josh Reeves'
Sep 19,2017
0 people found
this helpful
Both my parents and I have used Smart Homes to sell our property and as an investor who works with agents in South Wales and the Midlands I can honestly say that Smart Homes are the most efficient and customer-friendly agent I use. I'd highly recommend both selling and buying though Smart Homes and Jamie's team of knowledgeable, friendly staff are a pleasure to work with...
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Comment on agent fees
I chose to tier my fees to encourage a quicker sale but the standard fee is very reasonable
Was this helpful? Yes
Sep 01,2017
Minithumbup
Senka Dragicevic
By: 'James'
Sep 01,2017
2 people found
this helpful
Senka helped us through the process of renting our property while we are away. She walked us through step by step in a professional and friendly manner, leaving us with no doubt that our property was in safe hands....
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Comment on agent fees
Comparable
Was this helpful? Yes
Aug 31,2017
Minithumbup
Alan Johnson
Senka Dragicevic
By: 'David and Jeanette White'
Aug 31,2017
1 people found
this helpful
Senka and the whole Smart homes team have provided a 1st class service from our first viewing with Alan at the Jinney RIng through to us collecting the keys nothing has been to much trouble. A truly professional company providing a very personal service and Jamie even made the coffee for us on the day we signed for the keys....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Aug 31,2017
Minithumbup
Joshua Field NEAEA
By: 'Geoff'
Aug 31,2017
3 people found
this helpful
Josh was efficient with his dealings with our queries and dealt efficiently with several offers that we received on the property ultimately accepting a slightly higher offer than the valuation...
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Comment on agent fees
about average not too much negotiation
Was this helpful? Yes
Aug 30,2017
Minithumbup
Helen Sizer
Jamie Smart
By: 'Martina keane'
Aug 30,2017
4 people found
this helpful
Jamie & helen were particularly helpfull and gave me extremely helpfull advise when I sold my home and bought a new home recently. I just couldn't thank all the Smart Homes team enough. They all made the process completely stress free. What a friendly team....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Jackie Jenkins
Gin Kaur
By: 'Danielle'
Aug 30,2017
4 people found
this helpful
Gin and Jackie are really knowledgeable, helpful and friendly when we was buying our new home. I was always kept up to date with what was happening and given good advice when it was needed....
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Was this helpful? Yes
Aug 29,2017
Minithumbup
Senka Dragicevic
By: 'Amj Sadiq'
Aug 29,2017
1 people found
this helpful
Excellent service received from Smart Homes (Senka) to find a tenant for my property. Within a week of contacting them, they had a suitable tenant in place to move in immediately....
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Comment on agent fees
Agent Fees average.
Was this helpful? Yes
Aug 29,2017
Minithumbup
Senka Dragicevic
By: 'Sam W'
Aug 29,2017
1 people found
this helpful
After looking extensively for a property within Dickens Heath I found one being marketed by Smart Homes. I contacted Senka and she booked an appointment to view the following day. The service was superb and as the property was already vacant she could get me moved in within 2 weeks of the first viewing. The check in process was quick and easy!...
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Was this helpful? Yes
Aug 29,2017
Minithumbup
Gin Kaur
Helen Sizer
By: 'Tracey'
Aug 29,2017
4 people found
this helpful
Gin and Helen and all the other agents in the office are really knowledgeable, helpful and friendly, even when I was asking silly questions. I was always kept up to date with what was happening and given good advice when it was needed. They guided me through when things got difficult and made the whole process a lot easier than I thought it would be....
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Comment on agent fees
I must admit that I thought it was expensive at first, especially when compared to online estate agents, but the service and help and advice I received was well worth the fee.
Was this helpful? Yes

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Last updated at 9:56 AM 02/10/2017 by emma daffurn

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Last updated at 9:56 AM 02/10/2017 by emma daffurn

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