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Smart Homes

www.smart-homes.co.uk

Properties for Sale
Properties to Rent

“Thank you...”

Feb 14,2019
Minithumbup
Senka
Laura
By: 'Toyota'
Feb 14,2019
0 people found
this helpful
I came from Japan and I totally did familiar with the area and I did not have any idea how to find a flat. They kindly support to find furnished flat and I enjoyed UK life for 3 years. Thank you for everything....
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Was this helpful? Yes

“Buy to Lets at Dickens Heath...”

Feb 13,2019
Minithumbup
Senka
Alan
By: 'Adrian W'
Feb 13,2019
0 people found
this helpful
Always very positive and professional, we are very pleased with Senka's support and would recommend her and her support team on any lettings matters around the Dickens Heath area...
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Comment on agent fees
Fair
Was this helpful? Yes

“Letting...”

Feb 13,2019
Minithumbup
By: 'Garry wood'
Feb 13,2019
0 people found
this helpful
Having used several agents over the years to let property's for me no one is in the same league as smart homes let in one day great job by all at smart homes Garry wood...
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Comment on agent fees
Fair
Was this helpful? Yes

“Customer service...”

Feb 12,2019
Minithumbup
Helen
Joshua
By: 'Jo fro Shirley'
Feb 12,2019
0 people found
this helpful
I received excellent customer service from team members at smarthomes. Josh who did the valuation presented himself as polite, knowledgable and he did a brilliant market appraisal and instilled confidence in me and my sale, getting me the price we agreed on. Then Helen took ...
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Comment on agent fees
Very good
Was this helpful? Yes

“Sale completed...”

Feb 12,2019
Minithumbup
Helen
Jamie Smart
By: 'Paul McLoughlin'
Feb 12,2019
0 people found
this helpful
Having just completed a sale/purchase with smart homes I cannot rate them highly enough, a problematic sale from the start Helen at smart homes was excellent and used her negotiating skills to minimise the stress to ourselves. Smart homes are an extremely professional business ...
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Comment on agent fees
competitive fee levels
Was this helpful? Yes

“Great service...”

Feb 12,2019
Minithumbup
Jackie
Helen
By: 'Shirley'
Feb 12,2019
0 people found
this helpful
Jackie was always available and very sensitive to the chains needs considering it was a difficult process, she kept everybody in the chain in the loop on the process and this was extremely reassuring. When Jackie was away Helen also made sure that we were ...
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Was this helpful? Yes

“House sale...”

Feb 11,2019
Minithumbup
Louise
Gin
By: 'Andrew'
Feb 11,2019
0 people found
this helpful
We had a very good experience selling through Smart Homes. Louise was very professional and helpful. We had a confirmed sale within 3 weeks. Gin Kaur was then very thorough in keeping us informed on the sale progression. She kept us well informed and sorted out ...
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Comment on agent fees
fair and reasonable
Was this helpful? Yes

“Best Letting Agency...”

Feb 11,2019
Minithumbup
Laura
Senka
By: 'Linda R.'
Feb 11,2019
0 people found
this helpful
Best letting Agency by far. We found the property for rent through the Smart Homes. Senka has been really helpful through the application process, always there to answer all your queries. Ever since we moved in the service from Smart Homes has been amazing. Laura ...
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Comment on agent fees
Fees are good and acceptable.
Was this helpful? Yes

“Excellent Service...”

Feb 11,2019
Minithumbup
Gin
By: 'Tom'
Feb 11,2019
0 people found
this helpful
We appointed Smart Homes to sell our property after getting nowhere with a previous Estate Agent. It didn't take long before we had a decent offer which we accepted. Where Smart Homes excelled for us was in sales progression where Gin worked tirelessly through to ...
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Comment on agent fees
Competitive fees.
Was this helpful? Yes

“Good communication...”

Feb 11,2019
Minithumbup
Helen
By: 'Liam'
Feb 11,2019
0 people found
this helpful
Very happy to have bought through Smart Homes. Staff were friendly and listened to pints thoroughly. I would definitely use them again to sell or buy....
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Was this helpful? Yes

“Professional and Dedicated...”

Feb 11,2019
Minithumbup
By: 'Dennis and Gill'
Feb 11,2019
0 people found
this helpful
Irene guided us successfully through a very difficult sale and at all times kept us fully informed and solicitors, 'motivated'....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“House sale...”

Feb 08,2019
Minithumbup
By: 'Mr B Bhogal'
Feb 08,2019
0 people found
this helpful
The process has been smooth. Was really good that i didn't have to do any of the viewings as the agent took care of it all which was better for me as it's not a property I lived in and the agent was free to ...
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Comment on agent fees
Reasonable fees standard across most agents
Was this helpful? Yes

“Unresponsive...”

Feb 06,2019
Minithumbdown
By: 'Yaska'
Feb 06,2019
0 people found
this helpful
Property Management requires a response to issues or queries raised. There is a near zero response rate to emails sent, leaving you in the dark about what is happening or even if something is being done....
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Was this helpful? Yes

“Wow!...”

Feb 03,2019
Minithumbup
Russell
By: 'Sheila'
Feb 03,2019
0 people found
this helpful
I bought through Russell at Smart Homes and was impressed with his attitude,and patience all the time we were viewing. I had looked at 55 properties with other Agents and NONE compared with Smart Homes. Thanking you for making my experience of buying a new ...
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Comment on agent fees
Didn’t have to pay any as I was the Buyer.
Was this helpful? Yes

“Smart Decision...”

Feb 03,2019
Minithumbup
Helen
By: 'Debbie Bromwich'
Feb 03,2019
0 people found
this helpful
We recently sold our house in Solihull planning a big move up to the Wirral after 25yrs in the same house, I didn't know what to expect, Smart Homes, were fantastic, from the valuation by Jamie it was sold within 3 weeks, and then Helen took ...
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Comment on agent fees
I was happy with the fees, and felt it was money well spent for the service, accessibility, and peace of mind, it is the biggest purchase you do in life, so why would you skimp on it.
Was this helpful? Yes

“Absolute Star...”

Feb 02,2019
Minithumbup
Laura
By: 'j Marilyn'
Feb 02,2019
0 people found
this helpful
Laura is switched on, personable, informative, engaging and in my honest opinion totally wasted in the backgound. She has altered my details several times, and is always patient, pleasant and willing to help. When I first went into the office she sat and chatted and ...
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Comment on agent fees
Excellent
Was this helpful? Yes

“Property Sale...”

Feb 02,2019
Minithumbup
Jamie Smart
By: 'PJ'
Feb 02,2019
0 people found
this helpful
Excellent service throughout from initial meeting with Jamie through to Helen getting the sale over the line. Wasn't the easiest property to sell with one purchaser pulling out, but patience, persistence and good advice got the sale done. Thank you...
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Comment on agent fees
Good for work incurred
Was this helpful? Yes

“Great service!...”

Jan 31,2019
Minithumbup
Gin
By: 'Recent client'
Jan 31,2019
0 people found
this helpful
I was really pleased with the service provided by Smart Homes (Shirley). It was professional, efficient and accommodating. I had a lot of dealings with Gin Kaur, who was excellent. She kept both sides informed throughout the process and ensured the parties were co-operating effectively ...
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Comment on agent fees
Good
Was this helpful? Yes

“The BEST estate agents I have ever used!...”

Jan 31,2019
Minithumbup
Gin
By: 'Amreen'
Jan 31,2019
0 people found
this helpful
The BEST estate agents I have ever used! Great staff who were helpful and friendly throughout. Gin Kaur was specifically dealing with my house purchase. As a first time buyer, buying a new house can be a daunting process but Gin Kaur made it feel ...
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Comment on agent fees
Good
Was this helpful? Yes

“Brilliant!...”

Jan 29,2019
Minithumbup
Helen
Louise
By: 'Dane Kierstenson'
Jan 29,2019
0 people found
this helpful
From the start I felt that Louise was looking out for my best interests. She was friendly, thorough and continued to follow through on promised actions from start to finish. I decided to pay the lifetime fee to secure her services for any future sales/...
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Comment on agent fees
Fair fees, for a fair service.
Was this helpful? Yes

“Great Service all round...”

Jan 29,2019
Minithumbup
Gin
Emma
By: 'MattB90'
Jan 29,2019
0 people found
this helpful
I decided to come on the market with Smart Homes following a disappointing time on the market with another local estate agent. Josh regularly kept me updated with the marketing, Emma was great negotiating the sale and Gin was a star in chasing the sale ...
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Comment on agent fees
good fee for a great service
Was this helpful? Yes

“Helen @Smatthomes goes above and beyond...”

Jan 24,2019
Minithumbup
Helen
By: 'Jit Chauhan'
Jan 24,2019
0 people found
this helpful
My first interaction with Helen @Smarthomes when purchasing a buy to let property. From the first viewing through to exchange Helen kept me updated with regular contact on a challenging purchase. The purchase was delayed due to bank requirements for surveys needed. Helen organised multiple ...
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Comment on agent fees
N/a
Was this helpful? Yes

“One of the best estate agents we have used...”

Jan 22,2019
Minithumbup
Jamie Smart
Jackie
By: 'Audrey and Chris Jones'
Jan 22,2019
0 people found
this helpful
Great staff best estate agents we have used in Shirley. They always get back to you and keep you updated on what's happening. Jamie most helpful and Jackie always keeps us informed. I have used over the years many estate agents but have got to ...
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Comment on agent fees
Good fees can negotiate with Jamie !!
Was this helpful? Yes

“Happy Purchase...”

Jan 22,2019
Minithumbup
Helen
Jamie Smart
By: 'Liu'
Jan 22,2019
0 people found
this helpful
We bought our dream house through SmartHomes shirley. Due to the long chain, we have been waiting for quite a long time. Helen in SmartHomes has regularly contacted me for the update of the process, which ensures me a lot. Not many agents do that. ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Finding Tennants...”

Jan 21,2019
Minithumbup
Senka
By: 'Paul Stanley'
Jan 21,2019
0 people found
this helpful
I have used Smart homes and Senka for over 5 years now. Each time one of my flats becomes vacant. They have always found great tenants and I have only lost a handful of rental days. This is down to how effective Smart Homes have been ...
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Comment on agent fees
Good value for money and the quality of the tennants have been excellent.
Was this helpful? Yes

“First time buyers...”

Jan 21,2019
Minithumbup
Helen
By: 'Saba'
Jan 21,2019
0 people found
this helpful
Smart homes have been absolutely brilliant. I am so glad we bought our property through them. It was such a stress free process with weekly updates from Helen. I can't recommend them enough. They helped us from start to finish even finding us the best ...
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Was this helpful? Yes

“Informative and helpful...”

Jan 17,2019
Minithumbup
Senka
By: 'Alex'
Jan 17,2019
0 people found
this helpful
I have been a Smarthomes customer for seven years. In recent years, Senka is always my first point of contact. She always keeps me update about the progress of the letting of my properties. Apart from her, every other staffs they I have come across ...
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Comment on agent fees
Agent’s fee is reasonable, no complain.
Was this helpful? Yes

“Another positive experience...”

Jan 17,2019
Minithumbup
Senka
Alan
By: 'Dom Burke'
Jan 17,2019
0 people found
this helpful
An agent I have used more than once and very happy to use again and recommend. A polite, honest service that is well executed....
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Comment on agent fees
I have found the fees to be fare.
Was this helpful? Yes

“Full Management of Our Properties...”

Jan 17,2019
Minithumbup
Senka
Laura
By: 'Callaghan Family'
Jan 17,2019
0 people found
this helpful
Whilst living overseas, Senka and the Smart Homes team have exceptionally managed our properties for a considerable number of years, always providing a professional and excellent service - providing us with full peace of mind at all times. The service provided is faultless, there are ...
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Comment on agent fees
The fees are extremely reasonable, and provide excellent value for money.
Was this helpful? Yes

“Very efficient and great communication....”

Jan 14,2019
Minithumbup
Senka
By: 'Miles'
Jan 14,2019
0 people found
this helpful
Having recently engaged Smarts following a disappointing experience elsewhere, we are really impressed by how keen Smart homes were to fill our tenancy. Fingers crossed all done in 10 days. Good advice, marketed at the right price and great follow up. This combined with excellent communication ...
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Comment on agent fees
Fair fes
Was this helpful? Yes

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
130 2 75 4 294 2 126 1 21 1

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

Awards won by Smart Homes

Individual Branch Awards

Solihull, B90

Solihull, B90


Dickens Heath
Ground Floor,16 Lock House, Solihull B90 1UD
(152)
Shirley Solihull
316 Stratford Road, Solihull B90 3DN
(504)


.
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