• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Isobel Carter
    Isobel Carter
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Kelly Wright
    Kelly Wright
  • Gemma Byrne NEAEA
    Gemma Byrne NEAEA
  • Alan Johnson
    Alan Johnson
  • Paul Beard ARLA
    Paul Beard ARLA
No description available.
 


Properties for sale
Properties for rent
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Having failed to sell our retirement home property through another local estate agent with minimal visits and communication, it was refreshing to engage Smart Homes. From the beginning they (mostly Josh) kept me informed every week with the interest stats, and happy to take ownership. When the all important offer came through, Helen and the team managed all the communication between parties through to completion in a friendly and relaxed manner. Thank you Smart Homes - you get my recommendati...
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Comment on agent fees
Reasonable. Clearly known up front.
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
1 people found
this helpful
We sold our home through a different estate agents but if doing it again would definitely choose smart homes in Shirley and my parents who maybe moving in the future plans to move with smart homes too. Helen Sizer kept us informed of what was happening and responded promptly to any questions we asked by email and on the phone. The estate agents that sold our house didn't respond to contact we made asking about progress with our sale so we were grateful that Helen was so efficient and professiona...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
1 people found
this helpful
We used the services of Smart Homes to sell our house and also bought our new home through them as well. Throughout the process they were professional and friendly and did everything they promised they would at our initial meeting with Jamie Smart. Our home was sold within 5 days of it going on the market and a new home was found for us by Emma Daffurn who matched our requirements perfectly. Thank you to Jamie and his team who made the potentially stressful moving process easy and relatively str...
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
1 people found
this helpful
I used smart homes because a family member was very happy with them and so glad I did. They are very professional and friendly always keep you updated they sold my house in six days. They surgessted a solicitor to me and they have been fantastic too so a big thank you to all the team especially Gemma and Helen you both have put my mind at rest a few times....
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Comment on agent fees
Very good
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
1 people found
this helpful
Jamie started the sale process and I was very impressed, he conducted himself in a very professional manner and most importantly, he delivered. From start to finish I was also in regular contact with Josh and Emma. Excellent customer service and they constantly kept me updated with the progress of the sale Further to this, the timescale involved from valuation to completion was 6 weeks, which is extremely impressive A very big thank you to all the team at Smart Homes...
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Was this helpful? Yes
Oct 24,2016
Minithumbup
By:
Oct 24,2016
1 people found
this helpful
Josh did a good job of guiding me through the process of buying my new house. He helped the process enormously and quickly dealt with my questions and concerns....
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Comment on agent fees
I think the fees were about normal for the area.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
1 people found
this helpful
thanks to Senka and Alan at smart homes for helping me find a pad earlier in August.they made the move easy considering that it all happened in 4 days. Thank you guys for the professionalism....
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Was this helpful? Yes
Oct 15,2016
Minithumbup
By:
Oct 15,2016
1 people found
this helpful
I was looking to rent a house in Hall Green for my family and dealt mainly with Senka. She was professional and lovely to work with. Her communication was efficient and prompt and our questions were answered to our satisfaction. I am pleased that Smart Homes will be managing our rented property and look forward to a pleasant tenancy!...
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Comment on agent fees
Rent was realistic for the market. Fees were as expected.
Was this helpful? Yes
Oct 13,2016
Minithumbup
By:
Oct 13,2016
1 people found
this helpful
We dealt with Helen at Smart homes for the purchase of our new house. She was very helpful and professional and could always be counted on to come back to me with info or the answer to a question. Would highly recommend....
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Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
1 people found
this helpful
Thanks to everyone at Smart Homes not just Helen and Gemma. All round great customer service esp in the final days to push for completion. Very stressful time, but got there in the end with a little help from yourselves!!...
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Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
1 people found
this helpful
Had a fantastic service from Smart Homes, especially Helen in relation to selling our house. We moved from another estate agent who seemed to have no interest in selling our property. Jamie Smart was very helpful and gave some valuable tips which helped present our house better and it got sold in the first week itself. Had a short but nightmarish chain. However, Helen worked very hard on it kept me updated continuously on what was happening and we managed to exchange contracts last week, with c...
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Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
1 people found
this helpful
I have just bought a buy-to-let property through Smart Homes, and I am now using them to let the property too (I have also previously sold my own home through Smart Homes). I can't praise Smart Homes highly enough - I have mainly dealt with Helen, Senka and Sarah but all the staff are always extremely helpful whether on the phone or face to face. I have always recommended them to anyone who is thinking of selling a property but now I can recommend them as a buyer too. Excellent communicatio...
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Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
1 people found
this helpful
Smart Homes were very professional and all the staff were most helpful, Helen in particular delivered excellent service, never had to wait long for a response to our phone calls. Would certainly use again....
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Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
1 people found
this helpful
I want to thank Gemma and the team at smart homes for a very prompt service from valuation to sale. I was kept in the loop at every stage. A weekly update call is very much appreciated. I would strongly recommend smart homes for every aspect of house sales/buying/rental....
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Comment on agent fees
Agent's fees were easy to understand and fair.
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Smart Homes were very professional throughout and all staff were both helpful, responsive and easy to get hold of either by phone or email. I was rarely waiting long for a response and Senka in particular is great to work with, very conscientious and follows through on promises made at the beginning of the process when I was choosing the agency. I have no regrets in using Smart Homes and if anything Senka did far more work than normal on what was sometimes a very difficult transaction, due to a ...
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Comment on agent fees
Great value for the amount of work done and complexity
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
I have to be honest, I chose Smart Homes to manage my buy to let property because of the reviews on this site, but I was very happy after chatting to Senka, I explained that I wanted to be a 'helpful' landlord, giving the tenant what was required and making their stay in the house a comfortable and happy experience, and Senka knew immediately what I was trying to achieve. I now have a lovely family who are going to be staying in the house for (hopefully!) a long let. I found all my queries to be...
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Comment on agent fees
Fees were very fair.
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
I have used Smart Homes to buy & sell numerous properties and the team have always acted in the most professional & efficient manor...
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Comment on agent fees
Most competitive
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Smarthomes recently sold my property in Shirley. I dealt with a few of the team who delivered an excellent service to me. They were informative and professional at all times especially Josh. I would recommend Smarthomes to anybody thinking of selling....
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Was this helpful? Yes
Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
Our house sold within the week of being on the market. Gemma and Emma have both been extremely helpful and professional throughout the sale of our property. I didn't find I had to chase them as following the sale Gemma gave regular updates and was in touch with the solicitors in the chain. Would definitely recommend Smart homes....
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Comment on agent fees
Average for agents in that area
Was this helpful? Yes
Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
Our house sold within days of going on the market with the efficient and professional service provided by Smart Homes, Shirley. The initial contact was with Josh who couldn't have been more helpful, not only with the sale specifics but also the thorough explanation of the whole process and was always at hand with his expertise for prospective new properties we were looking into and needed a little expert help. Our chain unexpectedly became quite complicated causing very stressful delays which we...
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Comment on agent fees
Very fair and competitive.
Was this helpful? Yes
Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
From first viewing of property right to completion of the purchase, I found Smart Homes staff polite and helpful in all aspects of dealing with the purchase. Would recommend Smart Homes for handling sale and purchase of a property in B90 area....
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Was this helpful? Yes
Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
Amazing service from Helen during purchase of property right through to finding the correct tenant with the lovely Senka. We didn't expect to find such efficiency from all the staff we were involved with at Smart Homes - they truly are the best customer service team we have ever experienced. Nothing was too much trouble for both Senka and Helen, they obviously love what they do and it shows. This was particularly true of Senka as our criteria was so high. She delivered a perfect result and we co...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
Very good service from Senka , she was very helpful to get the property ready and has always been in contact with us. I would recommend Senka and this agency....
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Fast efficient service and honest view .really personal too .the valuation was realistic and market valuation was backed with clear facts.bery professional in their approach and transparent....
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Comment on agent fees
Fair and clear
Was this helpful? Yes
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
Exceptional service from Senka as our main point of contact and also other members of staff, including Paul Whitehead on the sales side. Senna has gone above and beyond for our client to get the property ready for let following a flood. She has ben exceptional throughout, in constant contact and nothing being too much trouble. We have complete faith and trust in Senka's recommednations and direction with regards to works to be done. She has dealt with our client with the upmost confidentiality a...
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Comment on agent fees
Great value for the service that is received.
Was this helpful? Yes
Sep 02,2016
Minithumbup
By:
Sep 02,2016
0 people found
this helpful
I have used Smart Homes a number of times to source and reference new tenants. Every time they have found a tenant within days and all the tenants have been high quality. On top of that the whole team are superb at customer service. They always keep their promises and do well beyond the normal job spec I would have no hesitation in highly recommending them...
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Comment on agent fees
Competitive
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
In my opinion, you could not get a better estate agent than Smart Homes. We had the worst luck in our search for the perfect home, loosing 5 houses in the space of 3 months. They were constantly keeping us updated, looking for properties for us and did their upmost to find our dream home. We went through other agents when looking at houses and found them to be immoral and underhand, nothing like Smart Homes. The team at SH were friendly, polite and caring. Helen was fantastic during the purchas...
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Comment on agent fees
Very reasonable. No quibbles.
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
From start to finish, both Helen Sizer and Gemma Byrne have been amazing. Both lovely and friendly ladies who were always willing to help whatever the question, nothing was too much. I would definitely recommend Smart Homes and will keep them in mind for the future....
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Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
1 people found
this helpful
I viewed a property on the Sunday and put an offer on it the same morning with the agents. I then spoke to my wife Rachel about who we would go with selling 7 Wiseacre Croft we both agreed Smart Homes. We then contacted you on the Monday you was there on the Tuesday we were sold within 2 weeks we still cant believe now how fast, and smooth the hole thing went. We can only thank you all for everything you have done for us....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
We are due to complete on our first house through Smart Homes. Really friendly and Gemma was great answering all our questions and keeping us informed of the sale. Would definitely recommend....
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Comment on agent fees
Can't comment as only purchased the property.
Was this helpful? Yes

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Last updated at 4:09 PM 15/03/2016 by allAgents

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Last updated at 4:09 PM 15/03/2016 by allAgents

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Dickens Heath
Ground Floor,16 Lock House, Solihull B90 1UD
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316 Stratford Road, Solihull B90 3DN
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