• Helen Sizer
    Helen Sizer
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    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
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    Sarah Jenkins
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    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
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    Jenny Collett
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    Tracey Roberts
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    Jackie Jenkins
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    Kelly Wright
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    Alan Johnson
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www.smart-homes.co.uk Properties for sale
Properties for rent
Sep 19,2017
Minithumbup
Joshua Field NEAEA
Emma Daffurn
By: 'Josh Reeves'
Sep 19,2017
0 people found
this helpful
Both my parents and I have used Smart Homes to sell our property and as an investor who works with agents in South Wales and the Midlands I can honestly say that Smart Homes are the most efficient and customer-friendly agent I use. I'd highly recommend both selling and buying though Smart Homes and Jamie's team of knowledgeable, friendly staff are a pleasure to work with...
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Comment on agent fees
I chose to tier my fees to encourage a quicker sale but the standard fee is very reasonable
Was this helpful? Yes
Sep 01,2017
Minithumbup
Senka Dragicevic
By: 'James'
Sep 01,2017
1 people found
this helpful
Senka helped us through the process of renting our property while we are away. She walked us through step by step in a professional and friendly manner, leaving us with no doubt that our property was in safe hands....
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Comment on agent fees
Comparable
Was this helpful? Yes
Aug 31,2017
Minithumbup
Alan Johnson
Senka Dragicevic
By: 'David and Jeanette White'
Aug 31,2017
1 people found
this helpful
Senka and the whole Smart homes team have provided a 1st class service from our first viewing with Alan at the Jinney RIng through to us collecting the keys nothing has been to much trouble. A truly professional company providing a very personal service and Jamie even made the coffee for us on the day we signed for the keys....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Aug 31,2017
Minithumbup
Joshua Field NEAEA
By: 'Geoff'
Aug 31,2017
2 people found
this helpful
Josh was efficient with his dealings with our queries and dealt efficiently with several offers that we received on the property ultimately accepting a slightly higher offer than the valuation...
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Comment on agent fees
about average not too much negotiation
Was this helpful? Yes
Aug 30,2017
Minithumbup
Helen Sizer
Jamie Smart
By: 'Martina keane'
Aug 30,2017
3 people found
this helpful
Jamie & helen were particularly helpfull and gave me extremely helpfull advise when I sold my home and bought a new home recently. I just couldn't thank all the Smart Homes team enough. They all made the process completely stress free. What a friendly team....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Jackie Jenkins
Gin Kaur
By: 'Danielle'
Aug 30,2017
3 people found
this helpful
Gin and Jackie are really knowledgeable, helpful and friendly when we was buying our new home. I was always kept up to date with what was happening and given good advice when it was needed....
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Was this helpful? Yes
Aug 29,2017
Minithumbup
Senka Dragicevic
By: 'Amj Sadiq'
Aug 29,2017
1 people found
this helpful
Excellent service received from Smart Homes (Senka) to find a tenant for my property. Within a week of contacting them, they had a suitable tenant in place to move in immediately....
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Comment on agent fees
Agent Fees average.
Was this helpful? Yes
Aug 29,2017
Minithumbup
Senka Dragicevic
By: 'Sam W'
Aug 29,2017
1 people found
this helpful
After looking extensively for a property within Dickens Heath I found one being marketed by Smart Homes. I contacted Senka and she booked an appointment to view the following day. The service was superb and as the property was already vacant she could get me moved in within 2 weeks of the first viewing. The check in process was quick and easy!...
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Was this helpful? Yes
Aug 29,2017
Minithumbup
Gin Kaur
Helen Sizer
By: 'Tracey'
Aug 29,2017
3 people found
this helpful
Gin and Helen and all the other agents in the office are really knowledgeable, helpful and friendly, even when I was asking silly questions. I was always kept up to date with what was happening and given good advice when it was needed. They guided me through when things got difficult and made the whole process a lot easier than I thought it would be....
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Comment on agent fees
I must admit that I thought it was expensive at first, especially when compared to online estate agents, but the service and help and advice I received was well worth the fee.
Was this helpful? Yes
Aug 29,2017
Minithumbup
Jamie Smart
Helen Sizer
By: 'LB'
Aug 29,2017
3 people found
this helpful
A first class service from start to finish. A professional and accurate valuation from Jamie Smart which lead to multiple offers. Helen provided an excellent service offering assistance and advice when needed, leading the sale smoothly through to exchange and completion. A great team providing an excellent service, highly recommended....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 26,2017
Minithumbup
Senka Dragicevic
By: 'K L Cornwood'
Aug 26,2017
1 people found
this helpful
In my experiance Smarts run a superb service,they are 100% on the ball all the time and by far the best estate agents I have delt with. Senka Dragicevic in paticular is so polite fast acting and it is a pleasuse to have her on your side.I am very confident we will continue to work together for a very long time....
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Comment on agent fees
Fair all things considered
Was this helpful? Yes
Aug 26,2017
Minithumbup
Helen Sizer
By: 'Matthew & Gemma'
Aug 26,2017
3 people found
this helpful
As purchasers, we were very pleased with the service received from everyone at Smart Homes, and Helen in particular. We found them to be courteous and efficient and they dealt with us in an open manner - we didn't feel at all hustled or misled in any way. All our enquiries were dealt with promptly and any issues we raised were handled sympathetically and thoroughly, even though we were not their paying clients. Over all we found them more helpful and effective to deal with than our own agents! W...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 25,2017
Minithumbup
Helen Sizer
By: 'Michelle'
Aug 25,2017
2 people found
this helpful
We recently sold our house in Kings Norton through Smart Homes. It took 2 afternoons of viewings to secure offers on our property. We were kept fully informed throughout the process and found Helen Sizer to be really professional and friendly....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 24,2017
Minithumbup
Senka Dragicevic
By: 'AndyG'
Aug 24,2017
0 people found
this helpful
I have always received great service and communication :-) I am a landlord and can highly recommend the services they offer....
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Was this helpful? Yes
Aug 24,2017
Minithumbup
Helen Sizer
By: 'Sue'
Aug 24,2017
2 people found
this helpful
We have just completed on the sale of our property through Smart Homes Shirley. From the very first phone call Smart Homes have excelled in their customer service. One member of staff really stands out for us through the process and that has been Helen Sizer. She has kept us SO well informed, been in constant contact via email/ phone and has gone beyond what she had to do in order to make the sale of our house as smooth as possible. She really is a credit to the Shirley office! We would recommen...
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Was this helpful? Yes
Aug 23,2017
Minithumbup
Helen Sizer
By: 'Atul'
Aug 23,2017
2 people found
this helpful
I recently bought a 2 bed / 2 bath apartment in dickens heath, solihull through smart homes in shirley. Services provided by Helen and Jackie was really great, i would highly recommend them....
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Was this helpful? Yes
Aug 23,2017
Minithumbup
Emma Daffurn
Gin Kaur
By: 'Rob & Di'
Aug 23,2017
2 people found
this helpful
We may be slightly biased in writing this review as our daughter works for Smart Homes. We have just moved from an area that Smart Homes do not regularly cover and we were hesitant about using Smart Homes as they were not really known to the area, however Emma sold Smart Homes to us advising that customer service & experience is key when selling your home, its not all about location of an office. We truly believe that without the excellent photos, help and guidance from Emma the sale of ou...
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Comment on agent fees
reasonable fee
Was this helpful? Yes
Aug 18,2017
Minithumbup
By: 'GW'
Aug 18,2017
3 people found
this helpful
I was extremely pleased with buying a property through Smartmove. They were professional, polite and did everything possible to make the move go through smoothly. I would certainly consider using them should I wish to sell a property....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 18,2017
Minithumbup
Helen Sizer
Louise
By: 'Leanne and Darren'
Aug 18,2017
3 people found
this helpful
Helen was amazing from start to finish whilst selling my home.. The house I was buying was being sold with a terrible estate agent and Helen went above and beyond what was asked of her to get me the information about my onward purchase which she didn't need to. Louise the mortgage broker was also fantastic and really helped us when we were having problems. If it wasn't for smart homes I dread to think what situation we would be in now. Everyone in the office is lovely and friendly too. Ok...
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Comment on agent fees
Worth it for the work they put in
Was this helpful? Yes
Aug 18,2017
Minithumbup
Senka Dragicevic
By: 'Philip'
Aug 18,2017
0 people found
this helpful
I have used Smart Homes on a number of occasions to find tenants for my rental properties. In my opinion, they are the best estate agents for the Dickens Heath area. The service provided by Senka and the entire team had been exemplary. Senka is determined to find the perfect tenant and she had delivered every time. I would not use anyone else....
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Was this helpful? Yes
Aug 15,2017
Minithumbup
Senka Dragicevic
By: 'Claire KW'
Aug 15,2017
0 people found
this helpful
Senka has been absolutely fantastic from start to finish. Nothing was too much trouble. I would highly recommend Senka & Smart Homes to anybody looking to let property in the Dickens Heath/Solihull area....
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Comment on agent fees
Competitive
Was this helpful? Yes
Aug 11,2017
Minithumbup
Helen Sizer
By: 'Aaron and Hayley'
Aug 11,2017
2 people found
this helpful
We purchased our home through smart home and they were fantastic from start to finish. The estate agents we used to sell our home were terrible but helen went above and beyond to help us sell our and finalise our deal. Without her help we may not have found our dream home. If we move house again We will sell through smart homes without a doubt!...
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Was this helpful? Yes
Aug 08,2017
Minithumbup
Helen Sizer
By: 'Keith and Maria'
Aug 08,2017
2 people found
this helpful
Smart Homes have recently completed the sale of our home. Helen has been more than helpful and supportive when matters have become a little testing. The rest of the team were always friendly and helpful....
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Comment on agent fees
More than happy considering the service that you receive.
Was this helpful? Yes
Aug 04,2017
Minithumbup
Helen Sizer
By: 'Imran'
Aug 04,2017
2 people found
this helpful
I recently purchased a property through Smart homes. Helen was absolutely fantastic throughout the process and I could not have asked more for how she made quite a stressful process relatively hassle free. Helen was extremely helpful and supportive. She kept me informed throughout the process and always called me back when she said she would. The service provided was impeccable and highly recommended....
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Was this helpful? Yes
Aug 02,2017
Minithumbup
Helen Sizer
By: 'Mrs Singh'
Aug 02,2017
2 people found
this helpful
Professional and excellent customer service! Will so recommend them to anyone! Have used their letting and sales team who are so helpful!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jul 28,2017
Minithumbup
Senka Dragicevic
Helen Sizer
By: 'A WOODWARD'
Jul 28,2017
2 people found
this helpful
From Sales through to completion, I couldn't have asked for more from Smart Homes. The Agents went way, way, way above & beyond just handling the sale; they dealt with endless to calls to both parties' Solicitors and kept the sale together. I cannot be any more thankful I chose Smart Homes and cannot recommend them enough. Thank you again....
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Comment on agent fees
Taking into account the initial consultation, knowledge of the area, advertising exposure, access to waiting buyers, professionalism & knowledge/accessibility of staff, the fee was extremely good value.
Was this helpful? Yes
Jul 26,2017
Minithumbup
Helen Sizer
By: 'Martin Colder'
Jul 26,2017
2 people found
this helpful
Helen is a first class representative for Smart Homes. She provided me with a highly professional service that was friendly and very helpful. Helen supported me through a stressful process by providing a vital link between the buyer, the solicitor and myself. Her manner and approach to communicating with clients is brilliant. I would not hesitate to recommend her to prospective clients....
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Comment on agent fees
Pretty reasonable - they appear to be in line with typical charges.
Was this helpful? Yes
Jul 24,2017
Minithumbup
Helen Sizer
By: 'K Yafai'
Jul 24,2017
2 people found
this helpful
I have recently bought a spectacular property, from yourselves with the help of Helen. Helen has been a great help and has had a considerate amount of paitence and has been determined to help us from the day we raised our interest for the property. Helen has been very cooperative with me and has constantly been in contact regarding the property. Helen has been persistent with her fantastic help and has been precise, accurate and devoted to her profession. Thank you Helen....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 21,2017
Minithumbup
Senka Dragicevic
By: 'Webb'
Jul 21,2017
0 people found
this helpful
Let our property via Smart Homes. We found Senka very helpful and support in providing advice to get the house ready to rent, making the whole process smooth and speedy....
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Was this helpful? Yes
Jul 21,2017
Minithumbup
Helen Sizer
By: 'Keith Williams'
Jul 21,2017
2 people found
this helpful
Its probably not said very often that buyers & sellers have a good experience with their Estate Agent, well here the book has been re written. Working with Helen on progressing buying & selling has been a delight, at times when I was about to loose my calm, Helen provided a steadying hand, kept a clear head & got on with what needed to be done. There were a few problems along the way & Helen tackled them in her positive & precise way. Thank you Helen. Jamie started the ball r...
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Comment on agent fees
Fees charged were fair & I have to say Smarts earned their money on these transactions
Was this helpful? Yes

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