• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Isobel Carter
    Isobel Carter
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Kelly Wright
    Kelly Wright
  • Gemma Byrne NEAEA
    Gemma Byrne NEAEA
  • Alan Johnson
    Alan Johnson
  • Paul Beard ARLA
    Paul Beard ARLA
  • claim your profile
    Senka Dragecevic
  • claim your profile
    Senka Dragicevic
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Properties for sale
Properties for rent
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
Thank you to Smart Homes for all their help with the purchase of our first home. I highly recommend them as an agent if you are buying, selling or renting. Helen Sizer and Louise Lewis particularly stood out for us being a massive help the whole way through and even after we completed....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
I would highly recommend smart homes. Professional from start to finish to get the job done. Got the right price and purchaser for my property. I would use them again....
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Comment on agent fees
Fees were standard and comparable to other agents that I got quotes from.
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Very Efficient throughout buying process Very Helpful in obtaining information Great Communication between all parties Excellent knowledge of area and surroundings Personal touch with the service provided...
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
the service we received from smart homes has been at such a high standard compared to other agents. special mention is needed to Helen and Gemma who have both been exceptional in their service and commitment in selling our property,there has been regular updates without having to chase and they have both been friendly and professional. excellent, couldn't fault the team and how they dealt with the sale. I will miss their weekly/daily calls. Susan...
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Comment on agent fees
fair for the service received with weekly updates, viewing and working on a Sunday. well deserved.
Was this helpful? Yes
Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
Senka and Alan were both fantastic from start to finish and both went out of their way to find me the perfect property. All the staff in the office are very friendly and helpful. I would strongly recommend this agent to anybody....
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Comment on agent fees
good
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
The service provided by Helen was (and still is post completion) outstanding. My husband and I could not have asked for more support and guidance in what is a very stressful situation. Helen's commitment to providing information and updates regularly is excellent and something that I have not experienced from other sales agents. Although not in sales, Senka was more than willing to show us around the property on more than one occasion going out of her way to help us. Both ladies made the experi...
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Comment on agent fees
Fee's were the lowest we'd been quoted.
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
Senka, and the whole team, are polite, friendly and professional. They offer a fast, thorough and efficient service. I trust Senka and her customer care is exceptional....
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Jan 25,2017
Minithumbup
By:
Jan 25,2017
0 people found
this helpful
Smart homes were a great team whilst selling my home. Nothing was to much trouble. Kept me up to date at all times. Would have absolutely no hesitation in recomending the team to anyone thinking if selling 2017. Well done....
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Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
Brilliant service from start to finish. Helen and the team helped us through the move, always answering our enquiries in a fast manner....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 12,2016
Minithumbup
By:
Dec 12,2016
0 people found
this helpful
We have had a wonderful experience with Smart-Homes. The whole process (from viewing to completion) took only about 6 weeks which was absolutely great. We are first time buyers, with little to no knowledge of the property market, but the staff at Smart-Homes provided regular updates and responded to our emails swiftly. I would very highly recommend using their in-house Mortgage Advisor (Louise). She doesn't work for Smart-Homes, but is based in their office. Not only did she offer free advice, b...
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Comment on agent fees
Not applicable as we are buyers
Was this helpful? Yes
Dec 11,2016
Minithumbup
By:
Dec 11,2016
0 people found
this helpful
Great weekly updates. All staff very helpfull, easier to deal with via email or phone. Gave highest valuation out of four other local agents by far.Definetly recommend.....
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Comment on agent fees
good
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Senka is a nice, kind, pleasent, thoughtful, helpfull person, in the office, on the phone and doing house reviews, always returns your calls....
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Comment on agent fees
Excellent, reasonable fees for tenants and landlords. The fees are the best out of all the Estate Agents in my opinion.
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
1 people found
this helpful
Having first sold our house via Smart Homes in Feb 2015, and having terrible issues and service with the the people we were buying from, smart homes were so patient and helpful offering so much advice and support along the way. Helen has a wealth of knoweldge about the intricacies of house buying, and was so supportive and professional along the way. Always keeping us in the loop with what was happening, her customer service skills are second to none. I would definitely use smart homes again!...
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Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Having failed to sell our retirement home property through another local estate agent with minimal visits and communication, it was refreshing to engage Smart Homes. From the beginning they (mostly Josh) kept me informed every week with the interest stats, and happy to take ownership. When the all important offer came through, Helen and the team managed all the communication between parties through to completion in a friendly and relaxed manner. Thank you Smart Homes - you get my recommendati...
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Comment on agent fees
Reasonable. Clearly known up front.
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
1 people found
this helpful
We sold our home through a different estate agents but if doing it again would definitely choose smart homes in Shirley and my parents who maybe moving in the future plans to move with smart homes too. Helen Sizer kept us informed of what was happening and responded promptly to any questions we asked by email and on the phone. The estate agents that sold our house didn't respond to contact we made asking about progress with our sale so we were grateful that Helen was so efficient and professiona...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
1 people found
this helpful
We used the services of Smart Homes to sell our house and also bought our new home through them as well. Throughout the process they were professional and friendly and did everything they promised they would at our initial meeting with Jamie Smart. Our home was sold within 5 days of it going on the market and a new home was found for us by Emma Daffurn who matched our requirements perfectly. Thank you to Jamie and his team who made the potentially stressful moving process easy and relatively str...
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
1 people found
this helpful
I used smart homes because a family member was very happy with them and so glad I did. They are very professional and friendly always keep you updated they sold my house in six days. They surgessted a solicitor to me and they have been fantastic too so a big thank you to all the team especially Gemma and Helen you both have put my mind at rest a few times....
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Comment on agent fees
Very good
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
1 people found
this helpful
Jamie started the sale process and I was very impressed, he conducted himself in a very professional manner and most importantly, he delivered. From start to finish I was also in regular contact with Josh and Emma. Excellent customer service and they constantly kept me updated with the progress of the sale Further to this, the timescale involved from valuation to completion was 6 weeks, which is extremely impressive A very big thank you to all the team at Smart Homes...
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Oct 24,2016
Minithumbup
By:
Oct 24,2016
1 people found
this helpful
Josh did a good job of guiding me through the process of buying my new house. He helped the process enormously and quickly dealt with my questions and concerns....
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Comment on agent fees
I think the fees were about normal for the area.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
1 people found
this helpful
thanks to Senka and Alan at smart homes for helping me find a pad earlier in August.they made the move easy considering that it all happened in 4 days. Thank you guys for the professionalism....
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Oct 15,2016
Minithumbup
By:
Oct 15,2016
1 people found
this helpful
I was looking to rent a house in Hall Green for my family and dealt mainly with Senka. She was professional and lovely to work with. Her communication was efficient and prompt and our questions were answered to our satisfaction. I am pleased that Smart Homes will be managing our rented property and look forward to a pleasant tenancy!...
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Comment on agent fees
Rent was realistic for the market. Fees were as expected.
Was this helpful? Yes
Oct 13,2016
Minithumbup
By:
Oct 13,2016
1 people found
this helpful
We dealt with Helen at Smart homes for the purchase of our new house. She was very helpful and professional and could always be counted on to come back to me with info or the answer to a question. Would highly recommend....
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Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
1 people found
this helpful
Thanks to everyone at Smart Homes not just Helen and Gemma. All round great customer service esp in the final days to push for completion. Very stressful time, but got there in the end with a little help from yourselves!!...
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Oct 10,2016
Minithumbup
By:
Oct 10,2016
1 people found
this helpful
Had a fantastic service from Smart Homes, especially Helen in relation to selling our house. We moved from another estate agent who seemed to have no interest in selling our property. Jamie Smart was very helpful and gave some valuable tips which helped present our house better and it got sold in the first week itself. Had a short but nightmarish chain. However, Helen worked very hard on it kept me updated continuously on what was happening and we managed to exchange contracts last week, with c...
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Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
1 people found
this helpful
I have just bought a buy-to-let property through Smart Homes, and I am now using them to let the property too (I have also previously sold my own home through Smart Homes). I can't praise Smart Homes highly enough - I have mainly dealt with Helen, Senka and Sarah but all the staff are always extremely helpful whether on the phone or face to face. I have always recommended them to anyone who is thinking of selling a property but now I can recommend them as a buyer too. Excellent communicatio...
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Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
1 people found
this helpful
Smart Homes were very professional and all the staff were most helpful, Helen in particular delivered excellent service, never had to wait long for a response to our phone calls. Would certainly use again....
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Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
1 people found
this helpful
I want to thank Gemma and the team at smart homes for a very prompt service from valuation to sale. I was kept in the loop at every stage. A weekly update call is very much appreciated. I would strongly recommend smart homes for every aspect of house sales/buying/rental....
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Comment on agent fees
Agent's fees were easy to understand and fair.
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Smart Homes were very professional throughout and all staff were both helpful, responsive and easy to get hold of either by phone or email. I was rarely waiting long for a response and Senka in particular is great to work with, very conscientious and follows through on promises made at the beginning of the process when I was choosing the agency. I have no regrets in using Smart Homes and if anything Senka did far more work than normal on what was sometimes a very difficult transaction, due to a ...
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Comment on agent fees
Great value for the amount of work done and complexity
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
I have to be honest, I chose Smart Homes to manage my buy to let property because of the reviews on this site, but I was very happy after chatting to Senka, I explained that I wanted to be a 'helpful' landlord, giving the tenant what was required and making their stay in the house a comfortable and happy experience, and Senka knew immediately what I was trying to achieve. I now have a lovely family who are going to be staying in the house for (hopefully!) a long let. I found all my queries to be...
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Comment on agent fees
Fees were very fair.
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
I have used Smart Homes to buy & sell numerous properties and the team have always acted in the most professional & efficient manor...
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Comment on agent fees
Most competitive
Was this helpful? Yes

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Last updated at 4:09 PM 15/03/2016 by allAgents

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Last updated at 4:09 PM 15/03/2016 by allAgents

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