The UK's Largest Customer Review Website for the Property Industry
Smart Homes
5/5, 1578 Reviews
98% Recommended
97% sales valuation accuracy
98% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
Established in 1998 by Jamie Smart we have evolved into the industry’s market leaders, dealing with Sales, New Homes, Land and Commercial.
Receiving referrals from generation to generation we are driven by extremely high customer service standards and constantly striving to surpass our client’s expectations.
Our staff are all highly experienced, well-informed, and motivated to achieve the ultimate outcome for all our clients.
Latest Reviews
Parshant Mittal
Stephané and Sarah
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 96% | £26,000 | £26,995,000 |
| Lettings | 98% | 96% | £450 | £7,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 246 | 3 | 112 | 5 | 715 | 13 | 418 | 15 | 46 | 5 |
Address
Smart Homes
316 Stratford Road, Solihull, West Midlands
B90 3DN
0121 744 4144
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:30 - 16:30
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
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Smart Homes Branches (View All 2)
Smart Homes have been great ...
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5 Star Review
By : 'Liz'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B91
29 Mar 2023
People found this helpful0
Smart Homes have been great selling my house. The sales progression team in particular Gin, are brilliant! I would definitely recommend. Thank ... Read Full Review
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I've recently moved to ...
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5 Star Review
By : 'Jane'
Branch : New Homes Solihull, 3 Union Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91
26 Mar 2023
People found this helpful0
I've recently moved to Broadoaks in Solihull and had the pleasure in dealing with Trish. Trish was always very helpful and really helped push things along for me - really couldn't have wished for a better ... Read Full Review
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First class service from a ...
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5 Star Review
By : 'AMANDA'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Sold price : £350000
Would you recommend ? : Yes
Postcode : B28
26 Mar 2023
People found this helpful0
The experience we had selling our home 20 years ago was so good we decided to use Smart Homes again. What a good decision we made. We were making a long distance move to Cornwall and were making a purchase down there, so wanted things to go as smoothly as possible. Helen and the team were on the ... Read Full Review
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Thank you Gin and the team ...
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5 Star Review
By : 'MR'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90
17 Mar 2023
People found this helpful0
Thank you Gin and the team for a very smooth transaction, overall excellent service, will be using Smart Homes ... Read Full Review
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They provide good follow-up ...
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5 Star Review
By : 'Chanym93'
Branch : Shirley Solihull, 316 Stratford Road
Services : Online Auctions (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : B14
16 Mar 2023
People found this helpful0
They provide good follow-up and be a good bridge between vendor and buyer Very Speedy response to any enquiry Friendly and helpful to ... Read Full Review
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Very helpful and friendly ...
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4 Star Review
By : 'Catherine'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92
14 Mar 2023
People found this helpful0
Very helpful and friendly staff. Regular updates all through the process. Unfortunately my purchase fell at the last hurdle, but not through any lack of effort on their ... Read Full Review
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Great service from Trish, ...
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4 Star Review
By : 'Sesh'
Branch : New Homes Solihull, 3 Union Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : B91
6 Mar 2023
People found this helpful0
Great service from Trish, Julia,& Louise, when buying new home in Broadoaks Really supportive throughout the whole process, anything I needed they took care of, couldn't recommended Smart New Homes ... Read Full Review
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I used Smart Homes to sell a ...
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5 Star Review
By : 'Stuart'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Sold price : £260000
Would you recommend ? : Yes
Postcode : B91
3 Mar 2023
People found this helpful0
I used Smart Homes to sell a property. From start to finish I found everyone at Smart Homes very professional, committed and knowledgeable. The process was certainly made easier by using their services. As with most house sales, it was a roller coaster of a ride, but the whole team helped and ... Read Full Review
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Working with Helen and the ...
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5 Star Review
By : 'Jon'
Branch : Shirley Solihull, 316 Stratford Road
Services : Online Auctions (I bought a property using them)
Would you recommend ? : Yes
Postcode : B47
28 Feb 2023
People found this helpful0
Working with Helen and the Smart Homes team on the Stratford Road, Shirley was brilliant. They made the process, on their part, really easy and efficient. Helen was great at a point of contact. She was informative, direct and always came back with answers to my questions promptly, to which I ... Read Full Review
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THANK YOU TO THE SMART HOMES ...
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5 Star Review
By : 'Mohammed'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Buyer)
Sold price : £247000
Would you recommend ? : Yes
Postcode : B14
27 Feb 2023
People found this helpful0
Just a quick note to say thank you to the simply amazing team at Smart Homes...Honest, efficient and thoroughly supportive...as a buyer they supported me as much as I am sure they supported the vendor...a very sincere thanks to Tom, Nicola and ofcourse to Gin who kept everything ticking over ... Read Full Review
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Helen and the team have been ...
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5 Star Review
By : 'Dennis'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Sold price : £165000
Would you recommend ? : Yes
Postcode : B92
27 Feb 2023
People found this helpful0
Helen and the team have been so professional and helpful during the very prolonged sale of our property. Their communication and proactivity during the process have been first class. We highly recommend Smart Homes and will have no hesitation in using them in future property ... Read Full Review
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Very rarely leave reviews but ...
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5 Star Review
By : 'Al'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B28
20 Feb 2023
People found this helpful0
Very rarely leave reviews but decided this one I must do. I can honestly say had great service right from the start until the very end, especially from Helen Cole who is simply the best! I couldn’t have asked for anything more from ... Read Full Review
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Helen was amazing nothing was ...
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5 Star Review
By : 'No'
Branch : Shirley Solihull, 316 Stratford Road
Services : Online Auctions (I sold a property using them)
Sold price : £395000
Would you recommend ? : Yes
Postcode : B91
16 Feb 2023
People found this helpful0
Helen was amazing nothing was to much trouble, she was always on hand to find out what was your problem and assist you to find a solution. thank you ... Read Full Review
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Excellent service from Helen ...
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5 Star Review
By : 'Ellie'
Branch : Shirley Solihull, 316 Stratford Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SK16
16 Feb 2023
People found this helpful0
Excellent service from Helen throughout - very patient and helpful, good at communicating! Would highly recommend working with Smart ... Read Full Review
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My sales progression contact ...
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5 Star Review
By : 'Andreea'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Sold price : £195000
Would you recommend ? : Yes
Postcode : B27
15 Feb 2023
People found this helpful0
My sales progression contact Helen was absolutely instrumental in getting the sale through. Very friendly, efficient and excellent communicator, she went above and beyond to help me and I am very grateful for it. I couldn't have done it without her support. Amazing ... Read Full Review
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Excellent ...
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5 Star Review
By : 'JANE'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Sold price : £253000
Would you recommend ? : Yes
Postcode : B14
15 Feb 2023
People found this helpful0
Great experience. We were kept well informed at each stage and everything was done efficiently . Excellent service and we would not hesitate to recommend to others ... Read Full Review
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I can't recommend Smart ...
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5 Star Review
By : 'No'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Sold price : £365000
Would you recommend ? : Yes
Postcode : B92
14 Feb 2023
People found this helpful0
I can't recommend Smart Homes enough. Throughout the whole process of selling my parents house they were brilliant and went above and beyond at every ... Read Full Review
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Ms. ...
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5 Star Review
By : 'C.CHAN'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Buyer)
Sold price : £371000
Would you recommend ? : Yes
Postcode : B14
4 Feb 2023
People found this helpful0
Agents in Smart Homes are professional and responsive to all my questions during the whole process, including but not limited to my first enquiries about the property that I have interest, the negotiations with vendor after the offer acceptance and the following up till the end of the purchase. I ... Read Full Review
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Thank you ...
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5 Star Review
By : 'Victoria'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Sold price : £169000
Would you recommend ? : Yes
Postcode : B91
3 Feb 2023
People found this helpful0
It took us about 10 months to complete our sale/purchase due to circumstances beyond our control and smarthomes were very supportive. Especially towards completion, Debbie G was just wonderful. I really felt she advocated for us well when communicating with us, our buyers and the solicitors. It ... Read Full Review
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I have just bought a property ...
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5 Star Review
By : 'Lisa'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Buyer)
Sold price : £310000
Would you recommend ? : Yes
Postcode : B92
1 Feb 2023
People found this helpful0
I have just bought a property through Smart Homes and I cannot thank them enough. As a first time buyer we were clueless to the process of buying a property. Debbie has genuinely been a godsend to us. She explained everything to me and nothing was ever too much trouble or any questions was never ... Read Full Review
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1 - 20 of 1578 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details. 2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing. 3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days. 4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint. 5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant. 6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306 7. Customers may be given a copy of this in-house procedure.
Last updated at 9/13/2023, 7:16:10 AM by allAgents
