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Smart Homes

5/5, 1578 Reviews
98% Recommended

97% sales valuation accuracy

98% letting valuation accuracy

96% sales fee satisfaction

96% letting fee satisfaction

Contact Us
Established in 1998 by Jamie Smart we have evolved into the industry’s market leaders, dealing with Sales, New Homes, Land and Commercial. Receiving referrals from generation to generation we are driven by extremely high customer service standards and constantly striving to surpass our client’s expectations.
Our staff are all highly experienced, well-informed, and motivated to achieve the ultimate outcome for all our clients.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales97.00%96%£26,000£26,995,000
Lettings98%96%£450£7,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
246311257151341815465
Address

Smart Homes
316 Stratford RoadSolihull, West Midlands
B90 3DN
0121 744 4144

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. 09:30 - 16:30
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Smart Homes Branches (View All 2)
Excellent Service. Many ...

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5 Star Review

By : 'Parshant'
Branch : Shirley Solihull, 316 Stratford Road
Services : 4
Would you recommend ? : Yes
Postcode : B90

16 Dec 2025
People found this helpful

I recently bought a house with them and service was absolutely wonderful. All thanks to Helen Cole. I was so anxious as I am first time buyer and she guided me through every step and was patient with my queries. Easily approachable, just an email or a call away, which is very big ... Read Full Review

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The service from start to ...

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5 Star Review
UserName

By : 'Nield'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B26

5 Dec 2025
People found this helpful0

The service from start to finish was superb - the property sold on the first viewing day, achieving above the asking price. Helen Cole is a great credit to Smart ... Read Full Review

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Excellent service from Julia ...

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5 Star Review
UserName

By : 'Raj'
Branch : New Homes Solihull, 3 Union Road
Services : Sales (As a Buyer)
Would you recommend ? : No

22 Nov 2025
People found this helpful0

Both Linda and Julia have been instrumental in ensuring a smooth completion of the purchase of my home. Very efficient and ... Read Full Review

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Best Selling Agent in ...

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5 Star Review
UserName

UserName

By : 'Diane'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90

17 Nov 2025
People found this helpful0

Gin and Tom at Smart Homes worked tirelessly me on a complicated sale. Gin went above and beyond to help me. She was amazing ...... a credit to the company. A big thank you to Tom and all the team at Smart Homes! Best wishes Diane ... Read Full Review


Comments on Agent Fees

Very competitive

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Helen Cole - Diligent, ...

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5 Star Review
UserName

By : 'Stephané'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92

30 Oct 2025
People found this helpful0

I can’t speak highly enough of Helen. Day one from when she started working with us, she was amazing and on top of everything. Helen would call weekly to check in in with us to checks progress and to make sure that any questions asked were answered. Not only did she call, but would often follow up ... Read Full Review

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Amazing team shout out to Gin ...

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5 Star Review
UserName

By : 'Christina'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Buyer)
Would you recommend ? : No

29 Oct 2025
People found this helpful0

Amazing team shout out to Gin whos made our first house buy into our dream come !! Although there was a wait she was on hand via email and calls to ease the panic THANK ... Read Full Review

Comments (0)Was this helpful?:
Brilliant service in securing ...

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5 Star Review

By : 'Paul'
Branch : New Homes Solihull, 3 Union Road
Services : 3
Sold price : £312500
Would you recommend ? : Yes
Postcode : B91

14 Oct 2025
People found this helpful

Brilliant service in securing a purchaser and then working tirelessly to resolve any queries that arose to ensure a speedy completion which exceeded all expectations. Will definitely use Julia, Dawn and Linda again - many thanks ... Read Full Review

Comments (0)Was this helpful?:
Serena Smart ...

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5 Star Review

By : 'Property'
Branch : Shirley Solihull, 316 Stratford Road
Services : 4
Would you recommend ? : Yes
Postcode : B92

19 Sept 2025
People found this helpful

Thank You Serena all your help! You have been nothing but amazing when it came to communicating between us and the sellers! You really do provide a 1010 service. Thank you once ... Read Full Review

Comments (0)Was this helpful?:
Excellent new-home ...

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5 Star Review

By : 'Margaret'
Branch : New Homes Solihull, 3 Union Road
Services : 4
Would you recommend ? : Yes
Postcode : B90

18 Sept 2025
People found this helpful

Have nothing but admiration the home team. We had not moved 40 years and being a little out of practice, needed a bit of handholding through the whole journey (buyingselling). So a big thank you to Dawn, Trish, Linda, Julia and Jazmine. You made it happen, we’re ... Read Full Review

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Really ...

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5 Star Review
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By : 'Steph'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90

17 Sept 2025
People found this helpful0

Really efficient system from valuation through to completion with a named contact each step of the way. Helen worked really hard and kept me updated every step fo the way. Great photos and videos by Laura which made a strong listing presence online. I would recommend Smart ... Read Full Review

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sale of our ...

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5 Star Review

By : 'robert'
Branch : Shirley Solihull, 316 Stratford Road
Services : 3
Would you recommend ? : Yes
Postcode : B90

11 Sept 2025
People found this helpful

from valuation of our home right through to completion of sale we have had excellent service from the smart homes team with there professional and friendly service especially helen who has been our named go to person throughout the proceedings needed and has phoned us weekly to update us on how ... Read Full Review

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Smart Homes are an ...

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5 Star Review

By : 'Deborah'
Branch : Shirley Solihull, 316 Stratford Road
Services : 3
Sold price : £220000
Would you recommend ? : Yes
Postcode : B90

5 Sept 2025
People found this helpful

Smart Homes are an exceptionally professional team. They kept me informed at every step of the sales process. These would be my first choice any future house ... Read Full Review


Comments on Agent Fees

Relatively low.

Comments (0)Was this helpful?:
Very good customer service. ...

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5 Star Review

By : 'PNVS'
Branch : Shirley Solihull, 316 Stratford Road
Services : 4
Sold price : £260000
Would you recommend ? : Yes
Postcode : B91

25 Aug 2025
People found this helpful

Very good customer service. Our agent Helen Cole was there from the beginning to completing the sale. Very happy with the help and support provided. Thank you Smart ... Read Full Review

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Exceptional Service from a ...

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5 Star Review
UserName

By : 'Mark'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Sold price : £237000
Would you recommend ? : Yes
Postcode : B28

22 Aug 2025
People found this helpful0

I recently completed the sale of my late mothers house and I was really pleased with the services provided by the Smart Homes team. Communication and customer service was exceptional throughout. I would specifically like to thank Jamie, Serena and ... Read Full Review

Comments (0)Was this helpful?:
Job well done ladies , you ...

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5 Star Review

By : 'Paul'
Branch : New Homes Solihull, 3 Union Road
Services : 3
Sold price : £165000
Would you recommend ? : Yes
Postcode : B90

19 Aug 2025
People found this helpful

Job well done ladies , Julia and Linda were fantastic and really helped the sale get over the line , everyone at Smart homes are very helpful , Thank ... Read Full Review

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Selling in ...

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5 Star Review
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By : 'Karen'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90

6 Aug 2025
People found this helpful0

I recently sold my late Mothers property in Solihull with Smart Homes and couldn’t be more pleased with the service I received. Jamie’s initial consultation was professional yet considerate of the sensitive situation being my family’s home over 60 years. Following agreement of a sale Helen was ... Read Full Review

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Brilliant experience selling ...

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5 Star Review
UserName

By : 'Laura'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B91

31 Jul 2025
People found this helpful0

We sold our home with Smart Homes and have been really impressed throughout the whole process from the photos and marketing to the hosting of viewings by Rob who was excellent. The full house progression phase was stressfree - Sue has been exceptional in pushing things through to complete on time ... Read Full Review

Comments (0)Was this helpful?:
Absolutely excellent service ...

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5 Star Review
UserName

By : 'Vincent'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Buyer)
Sold price : £228000
Would you recommend ? : Yes
Postcode : B28

31 Jul 2025
People found this helpful0

Absolutely excellent service from start to finish, very proactive when it came to chasing stuff up with solicitors and other parties. Massive thank you to the agent dealing with me Helen Cole, highly ... Read Full Review

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Thank you very much for ...

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5 Star Review
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UserName

By : 'R'
Branch : Shirley Solihull, 316 Stratford Road
Services : Letting (As a Owner)
Would you recommend ? : No

19 Jul 2025
People found this helpful0

Thank you very much getting the work done very quickly... thank you ... Read Full Review

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Exceptional Service from ...

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5 Star Review
UserName

By : 'Zohaib'
Branch : Shirley Solihull, 316 Stratford Road
Services : Sales (As a Buyer)
Sold price : £230
Would you recommend ? : Yes
Postcode : B14

8 Jul 2025
People found this helpful0

I am absolutely thrilled to write this review the Smart Home Team, who recently helped me purchase my house. From start to finish, their service was nothing short of outstanding, and I couldn't be happier with the entire experience. The entire team was incredibly cooperative and always ... Read Full Review

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1 - 20 of 1578 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details. 2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing. 3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days. 4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint. 5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant. 6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306 7. Customers may be given a copy of this in-house procedure.

Last updated at 9/13/2023, 7:16:10 AM by allAgents

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