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Slater Hogg & Howison

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“Utterly Incompetent...”

Sep 29,2018
Minithumbdown
By: 'Metalzoic'
Sep 29,2018
0 people found
this helpful
Lazy disinterested staff countless errors..couldn't care less attitude.Will send anyone that can stand upright ....no vetting done whatsoever probably so they can say "we got you plenty viewers" ..Total Charlatans who will hopefully go out of business...
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“Thanks so much...”

Sep 12,2018
Minithumbup
By: 'David and Alison Jasper'
Sep 12,2018
0 people found
this helpful
Moving house has not been an easy experience and being in such good and professional hands as the staff at Slater Hogg and Howison in Hamilton has been very reassuring indeed. We are very grateful indeed....
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“Great service...”

Jul 31,2018
Minithumbup
By: 'Rosie'
Jul 31,2018
0 people found
this helpful
We have recently sold a plot of land. I dealt mainly with Fiona Gumbrell who was very helpful and constantly kept us up to date as the deal progressed. Very happy with the service we received....
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Comment on agent fees
Have not compared so cannot comment
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“no selling skills or motivation...”

Jun 16,2018
Minithumbdown
By: 'Terry'
Jun 16,2018
0 people found
this helpful
Go anywhere other than Largs Slater Hogg here are the issues:- No feedback unless we phoned. Not taking contact details from prospective buyers. Unable to see their failings, they blame the customer. Try ringing the office after opening times, you get an answering machine ...
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Comment on agent fees
The model should be no sale no fee, that might wake them up and get selling.
Was this helpful? Yes

“Absolutely excellent service @ Slater Hogg...”

May 14,2018
Minithumbup
By: 'Jenny'
May 14,2018
0 people found
this helpful
What a fabulous team at Slater Hogg in Clarkston. Excellent advice and service, reacting very quickly throughout.. house sold within a week!...
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Comment on agent fees
Very good and flexible in approach
Was this helpful? Yes
Mar 05,2018
Minithumbdown
By: 'Sterling01'
Mar 05,2018
1 people found
this helpful
I have never dealt with such a bunch of patronising, unprofessional, incompetent people in all my life. Their ineptitude and lies, led me to losing a house sale as they had not qualified the potential buyers properly to find out they did not have any ...
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Comment on agent fees
Too expensive considering the rubbish service
Was this helpful? Yes
Feb 10,2018
Minithumbdown
By: 'Bill Leach.'
Feb 10,2018
3 people found
this helpful
First and last time that I will use this firm, they tell lies, do not call you back when you have left a message, we were looking at putting an offer in on a flat being sold as a proceeds of crime sale and suddenly ...
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Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'Mark D'
Jan 11,2018
0 people found
this helpful
Rented out our property with Slater Hogg Byers road branch for the last 18 months. Some great advice prior to renting the property out and since then the staff have been excellent in making us aware and resolving any problems re the lease, rent etc. All ...
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Comment on agent fees
The fees compare well with the other established letting agents - firm believer that you get what you pay for
Was this helpful? Yes
Jan 05,2018
Minithumbdown
By: 'David'
Jan 05,2018
0 people found
this helpful
Very disappointed couldn't spell my name correctly. Got keys to flat in old kilpartick was so happy fully furnished asked if flat was clean yes they said .took my friend to flat to help me with my belongings.opened front door had look round ...
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Comment on agent fees
Don't use they don't help nor give a dam when they get there money
Was this helpful? Yes
Aug 15,2017
Minithumbdown
By: 'Michelle93'
Aug 15,2017
6 people found
this helpful
We have been left extremely stressed and disappointed by the service provided by Slater Hogg. We first took tenancy in a Slater Hogg property in January 2017, a £600pcm 1 bedroom flat in Glasgow City Centre. On viewing the property it did appear to have a ...
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Aug 15,2017
Minithumbdown
By: 'Amy'
Aug 15,2017
4 people found
this helpful
This agency is a joke. Unless your ok waiting on a reply for weeks about an emergency then this is your agency! Rude, ignorant, patronising money grabbers. I would advise anyone to keep clear. If you are looking for a good agency then try 1 stop ...
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Aug 12,2017
Minithumbdown
By: 'B gartshore'
Aug 12,2017
0 people found
this helpful
I had an email and a letter from this company to say my gas check was due on a rental property.I contacted them and said I had a British/Scottish gas maintenance contract which covered this but I struggled to get in touch with ...
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Comment on agent fees
Average
Was this helpful? Yes
Jul 19,2017
Minithumbdown
By: 'Stephen'
Jul 19,2017
1 people found
this helpful
I'm left with the distinct impression that this agent's first, last and only concern is that they collect their fees. Other than that the service they provide is woeful and communication terrible....
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Jun 20,2017
Minithumbdown
By: 'Denise'
Jun 20,2017
4 people found
this helpful
Appalling Service: Sub standard service from the beginning to end. As soon as we signed on the dotted line the flaws began to show. One of the biggest irritations was that we were never made aware that this company outsourced there property checks, not alone ...
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Comment on agent fees
Total rip off
Was this helpful? Yes
Jun 13,2017
Minithumbup
By: 'Lesley'
Jun 13,2017
2 people found
this helpful
We sold our house and we're extremely happy with the 5 ***** service we recieved felt like royalty nothing was to much of a problem even although we had a few ... these people are simply amazing at their job efficient well mannered and kept us up to ...
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Comment on agent fees
Price agreed on first visit
Was this helpful? Yes
Feb 27,2017
Minithumbdown
By: 'Safina'
Feb 27,2017
0 people found
this helpful
I have just wasted my time on a property which has been sold to someone else still on the website as I write this review as not sold! I made a verbal offer last week then was supposed to hear back so I could arrange ...
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Comment on agent fees
Not applicable
Was this helpful? Yes
Jan 17,2017
Minithumbdown
By: 'New mover'
Jan 17,2017
6 people found
this helpful
Letting the property was a breeze but little did I know of the nightmares ahead. No hot water in the property on the Friday that I moved. Reaching the property manager on Saturday was next to impossible. Called them on Monday again and was told ...
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By: Michelle
Aug 15, 2017
View all comments (1)
We have also used this branch (unfortunately) and we are so beyond shocked at how they get away with it! Absolutely worst agency and branch and their property management department couldn't organise a piss up in a brewery! ...
Dec 07,2016
Minithumbdown
By: 'Mortgage Advisor'
Dec 07,2016
2 people found
this helpful
Used Slater Hogg as my mortgage advisor and overall not happy with the service. The whole process could have been completed at my bank for free and smoother. Overall I think a waste of money. They pull you in suggesting they do all the work, ...
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Comment on agent fees
Overall slow and bad commutations. No very friendly after receiving payment.
Was this helpful? Yes
Nov 05,2016
Minithumbdown
By: 'Dr A'
Nov 05,2016
7 people found
this helpful
Very disappointing experience. The phone keep ringing and going to voice mail. Left many voice mails requesting a call back with no joy. The staff are so rude and obnoxious. They keep interrupting and not very interested in allowing you to finish explains the problem ...
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Comment on agent fees
Standard although they don't ever very it.
Was this helpful? Yes
Sep 22,2016
Minithumbup
By: 'Marry'
Sep 22,2016
1 people found
this helpful
I completely agree with that positive opinion. very friendly, professional and helpful team. They care about the client. I recommend them....
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Was this helpful? Yes
Sep 07,2016
Minithumbdown
By: 'Banks family'
Sep 07,2016
5 people found
this helpful
Mark Cathro verbally agreed to sell our fathers house with fees of 0.9% however when our bill was issued we were charged 1%. When we queried our bill he denied saying this, there were 4 family members in the house when this figure was agreed. Very disappointing and ...
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Comment on agent fees
Verbal agreements need to be confirmed in writing
Was this helpful? Yes
By: Janice McIvor
Nov 10, 2016
View all comments (1)
This was an genuine error which has been rectified- happy to say we have organised the refund to the Banks family. Again sorry for any added stress this may have caused at this time. ...
Sep 05,2016
Minithumbdown
By: 'Unreliable letting agent/ rude and arrogant / poor'
Sep 05,2016
5 people found
this helpful
My gosh where do I start from...... this company is bad. First we moved into our property 2yrs ago. We took over the property with a promise that some issues with the house would be fixed as soon as, The shed was full of ...
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Comment on agent fees
Very very bad
Was this helpful? Yes
Jul 15,2016
Minithumbdown
By: 'Nicky'
Jul 15,2016
4 people found
this helpful
I am only giving 1 star because there is not an option to give 0 stars !!! The experience I have had with this absolute joke of a company is terrible . For a start the whole process of actually doing the process to get the flat was a ...
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Jul 14,2016
Minithumbdown
By: 'David'
Jul 14,2016
5 people found
this helpful
An incompetent Estate Agents & staff ***BEWARE*** Please read the reviews regarding this estate agents on there web page or better still google SLATER HOGG & HOWISON, There quite happy and respectful when they are given the contract of selling your property,but when it ...
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What agent could do to change your mind?
DIABOLICAL Instructing my solicitor to withhold payment for a job badly done to say the least.
Attached Files
Comment on agent fees
DIABOLICAL Instructing my solicitor to withhold payment for a job badly done to say the least.
Was this helpful? Yes
Jul 12,2016
Minithumbdown
By: 'Never Returning'
Jul 12,2016
3 people found
this helpful
This branch have cemented me never using this company again. The rudeness of the team working there is beyond belief. Being hung up on multiple times by multiple different staff and talked to as if I am a child is ridiculous behaviour for anyone who ...
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What agent could do to change your mind?
Whoever is paying the staff here may as well be heating their home by burning that money instead since a single half brained monkey would do more in a day than this team gets done in a week
Attached Files
Comment on agent fees
Whoever is paying the staff here may as well be heating their home by burning that money instead since a single half brained monkey would do more in a day than this team gets done in a week
Was this helpful? Yes
Apr 25,2016
Minithumbup
By: 'A first class team'
Apr 25,2016
2 people found
this helpful
My mum decided to sell her much loved home, a home which held 30 odd years of happy memories, as she just felt it was too big for her. After looking around, we decided to opt for Slater Hogg at Alexandra Parade and it was the ...
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Oct 02,2015
Minithumbdown
By: 'Gman'
Oct 02,2015
3 people found
this helpful
I am looking to buy in Glasgow city centre and asked for the home report for 2 properties. After waiting around 6 days I wrote an email asking again and recieved nothing! I would never use this company to sell anything! I also asked for a floor ...
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What agent could do to change your mind?
I am looking to buy in Glasgow city centre and asked for the home report for 2 properties. After waiting around 6 days I wrote an email asking again and recieved nothing! I would never use this company to sell anything! I also asked for a floor plan of another property and was told to look on the web site which of course I had looked already. Very unfriendly and unhelpful company!
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Apr 28,2015
Minithumbdown
By: 'c&a'
Apr 28,2015
5 people found
this helpful
Used Slater Hogg after being impressed by there sales member who advised me how they would go the extra mile to sell our property. However once we signed and paid they instantly lost interest in us and instead worked out ways to extract more money. ...
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Comment on agent fees
Fees were extravagant and not justified
Was this helpful? Yes
Apr 20,2015
Minithumbdown
By: 'withheld'
Apr 20,2015
0 people found
this helpful
Was due to move into new flat and was told a couple of days before that this wasn't happening as no one could review the property. ridiculous time to tell someone they cant move. Now have obviously handed in my notice to my previous landlord ...
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What agent could do to change your mind?
not changing my move in date the day before due to their own time management errors.
Attached Files
Was this helpful? Yes
Dec 28,2014
Minithumbdown
By: 'Gutted'
Dec 28,2014
4 people found
this helpful
Our heating and shower have not been working properly for a month since November, so we have to shower from tap water and there is overheating in my room. I called them thrice, emailed once and the explanation i got was "i'll call you ...
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 7 2 14 6 15 1 1 0 18

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Slater Hogg & Howison

Individual Branch Awards


Branch
4 Parkhouse Street, Ayr KA7 2HH
(0)
Branch
50 Newmarket Street, Falkirk FK1 1JQ
(3)
Branch
1 North Street, Glenrothes KY7 5NA
(0)
show all branches (27)
Branch
55 West Blackhall Street, Greenock PA15 1UT
(1)
Branch
43 Cadzow Street, Hamilton ML3 6EE
(6)
Branch
6 East Princes Street, Helensburgh G84 7QA
(1)
Branch
31-33 John Finnie Street, Kilmarnock KA1 1BL
(0)
Branch
27 Whytescauseway, Kirkcaldy KY1 1XF
(0)
Branch
94-96 Main Street, Largs KA30 8AN
(1)
Branch
17-19 Gauze Street, Paisley PA1 1ES
(4)
Branch
44-46 Port Street, Stirling FK8 2LJ
(9)
Branch
8 West Portland Street, Troon KA10 6AB
(0)
Main Street Branch
1 Windsor Place, Renfrewsh
(0)
Bearsden
102 Drymen Road, Glasgow G61 3RA
(0)
Bishopbriggs
153 Kirkintilloch Road, Glasgow G64 2LS
(0)
Burnside
234 Stonelaw Road, Glasgow G73 3SA
(0)
Clarkston
214 Eastwoodmains Road, Glasgow G76 7HA
(2)
Cumbernauld Branch
3 Spey Walk, Cumbernauld G67 1DS
(0)
Dennistoun
564 Alexandra Parade, Glasgow G31 3BP
(2)
Dundee
21 Dock Street, Dundee, Dundee DD1 3DP
(1)
East Kilbride Branch
10 Brouster Gate, East Kilbride G74 1LD
(3)
Merchant City
123 Candleriggs, Glasgow G1 1NP
(13)
Newton Mearns
136 Ayr Road, Glasgow G77 6EG
(2)
Office 13
1 Heritage House, North Street, Glenrothes KY7 5NA
(0)
Office 7
1 Windsor Place, Main Street, Bridge of Weir PA11 3AF
(0)
Shawlands
255-257 Kilmarnock Road, Glasgow G41 3JE
(1)
West End
146 Byres Road, Glasgow G12 8TD
(9)


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