Properties Glasgow - Infiniti Properties
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    Mark Cathro
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Properties for sale
Properties for rent
Nov 05,2016
Minithumbdown
By:
Nov 05,2016
0 people found
this helpful
Very disappointing experience. The phone keep ringing and going to voice mail. Left many voice mails requesting a call back with no joy. The staff are so rude and obnoxious. They keep interrupting and not very interested in allowing you to finish explains the problem or your point. I paid the 200 pounds holding deposit in the office but then the landlord changed her mind. It took me two months to get the deposit back after many calls and email which never get returned. It seems the only thing th...
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Comment on agent fees
Standard although they don't ever very it.
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
I completely agree with that positive opinion. very friendly, professional and helpful team. They care about the client. I recommend them....
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Sep 07,2016
Minithumbdown
By:
Sep 07,2016
0 people found
this helpful
Mark Cathro verbally agreed to sell our fathers house with fees of 0.9% however when our bill was issued we were charged 1%. When we queried our bill he denied saying this, there were 4 family members in the house when this figure was agreed. Very disappointing and unfair to a grieving family....
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Comment on agent fees
Verbal agreements need to be confirmed in writing
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By: Janice McIvor
Nov 10, 2016
View all comments (1)
This was an genuine error which has been rectified- happy to say we have organised the refund to the Banks family. Again sorry for any added stress this may have caused at this time.....
Sep 05,2016
Minithumbdown
By:
Sep 05,2016
1 people found
this helpful
My gosh where do I start from...... this company is bad. First we moved into our property 2yrs ago. We took over the property with a promise that some issues with the house would be fixed as soon as, The shed was full of mould and damp cannot be used to store items as they all get wet and mould , our conservatory falling apart letting cold in winter we needs 2x heater to be able to use it. The kitchen,bedroom floors got issues and many other things. They come every six months to take photos...
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Comment on agent fees
Very very bad
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Jul 15,2016
Minithumbdown
By:
Jul 15,2016
0 people found
this helpful
I am only giving 1 star because there is not an option to give 0 stars !!! The experience I have had with this absolute joke of a company is terrible . For a start the whole process of actually doing the process to get the flat was a headache from the off set. They are happy to take your deposit and then tell you that you may still not get the property and they withhold part of your deposit if this is the case . In my case apparently I did not earn enough they told me this after taking my deposi...
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Jul 14,2016
Minithumbdown
By:
Jul 14,2016
2 people found
this helpful
An incompetent Estate Agents & staff ***BEWARE*** Please read the reviews regarding this estate agents on there web page or better still google SLATER HOGG & HOWISON, There quite happy and respectful when they are given the contract of selling your property,but when it comes to the crunch and you start questioning there methods & foremost there abilities,they have no answers or wish to give you any. I've never came across such rude people...
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What agent could do to change your mind?
DIABOLICAL Instructing my solicitor to withhold payment for a job badly done to say the least.
Comment on agent fees
DIABOLICAL Instructing my solicitor to withhold payment for a job badly done to say the least.
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Jul 12,2016
Minithumbdown
By:
Jul 12,2016
0 people found
this helpful
This branch have cemented me never using this company again. The rudeness of the team working there is beyond belief. Being hung up on multiple times by multiple different staff and talked to as if I am a child is ridiculous behaviour for anyone who is working a job on the frontline dealing with customers. I would name names but with the amount of calls and never replied to emails I have to send to even get a one word reply I can, with confidence, put down this entire branch as being hopeless a...
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What agent could do to change your mind?
Whoever is paying the staff here may as well be heating their home by burning that money instead since a single half brained monkey would do more in a day than this team gets done in a week
Comment on agent fees
Whoever is paying the staff here may as well be heating their home by burning that money instead since a single half brained monkey would do more in a day than this team gets done in a week
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Apr 25,2016
Minithumbup
By:
Apr 25,2016
0 people found
this helpful
My mum decided to sell her much loved home, a home which held 30 odd years of happy memories, as she just felt it was too big for her. After looking around, we decided to opt for Slater Hogg at Alexandra Parade and it was the definitely the best place to go with. My brother contacted the office and spoke to Lindsey who arranged to go to mums house to meet her and start the ball rolling. She immediately put mum at ease with her caring and easy going but professional manner. She assured mum she an...
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Oct 02,2015
Minithumbdown
By:
Oct 02,2015
1 people found
this helpful
I am looking to buy in Glasgow city centre and asked for the home report for 2 properties. After waiting around 6 days I wrote an email asking again and recieved nothing! I would never use this company to sell anything! I also asked for a floor plan of another property and was told to look on the web site which of course I had looked already. Very unfriendly and unhelpful company!...
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What agent could do to change your mind?
I am looking to buy in Glasgow city centre and asked for the home report for 2 properties. After waiting around 6 days I wrote an email asking again and recieved nothing! I would never use this company to sell anything! I also asked for a floor plan of another property and was told to look on the web site which of course I had looked already. Very unfriendly and unhelpful company!
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Apr 28,2015
Minithumbdown
By:
Apr 28,2015
3 people found
this helpful
Used Slater Hogg after being impressed by there sales member who advised me how they would go the extra mile to sell our property. However once we signed and paid they instantly lost interest in us and instead worked out ways to extract more money. Of the few viewers we had they failed to follow up. Open days were held with little or no advertising. However after 6 months on the market we went to pull the property. On the last day we were told we had a viewer. This viewer couldn't be more ...
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Comment on agent fees
Fees were extravagant and not justified
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Apr 20,2015
Minithumbdown
By:
Apr 20,2015
0 people found
this helpful
Was due to move into new flat and was told a couple of days before that this wasn't happening as no one could review the property. ridiculous time to tell someone they cant move. Now have obviously handed in my notice to my previous landlord and we are stuck for a week or so. had to take more time off work to move. avoid company at all costs. couldn't get hold of staff to complain and find out what was happening. shambles....
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What agent could do to change your mind?
not changing my move in date the day before due to their own time management errors.
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Dec 28,2014
Minithumbdown
By:
Dec 28,2014
1 people found
this helpful
Our heating and shower have not been working properly for a month since November, so we have to shower from tap water and there is overheating in my room. I called them thrice, emailed once and the explanation i got was "i'll call you flatmate instead" which is a promise they never keep. Finally we got an appointment from the repair team, but it was cancelled in the last minute due to an emergency repair and they promised they'll come the next day. They did not come without informing u...
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Sep 15,2014
Minithumbdown
By:
Sep 15,2014
3 people found
this helpful
Told us less and charged us more. Couldn't sell the property in two years still took full payment from us. Not happy with this company and will never go back or recommend anyone....
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What agent could do to change your mind?
Not Slatter Hogg anything apart from Slatter hogg
Comment on agent fees
Agent charged to much without selling the house
Was this helpful? Yes
Jun 04,2014
Minithumbdown
By:
Jun 04,2014
3 people found
this helpful
My daughter and her friend have been trying to finalise on a lease. They were meant to move from student halls of residence into a flat today. There have been constant delays in this process and they have had to postpone their moving date. Guarantor forms have been lost, more info constantly needed, but we are only told about this when the company is chased. They do not contact us to offer any info or even advice of delays. Our family currently lives overseas, and my daughter is flying to Singa...
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May 21,2014
Minithumbup
By:
May 21,2014
0 people found
this helpful
Have just recently moved within the past month and a bit into property through Slater Hogg and I'm very happy and pleased with their services. Had a few problems with the flat at the beginning which wasn't their fault but where happy to help me solve these problems and give me the correct numbers to get the issues sorted. Very friendly and polite. Thanks to them I managed to get me and my son out my old flat which caused my son to be ill into a new beautiful flat which is just breathtaking! Can'...
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Apr 30,2014
Minithumbdown
By:
Apr 30,2014
1 people found
this helpful
Waited 1/2 hour for her to turn up. On her arrival, not even an apology for being late. Didn't smile once during the whole time. Sales person. Phew! I don\'t think so...
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Apr 27,2014
Minithumbdown
By:
Apr 27,2014
5 people found
this helpful
Please do not ever use them!!. As someone has already commented before :they lied to me saying they have people interested in my propert even before I put it for sale and that they were going to get hundreds of people interested ,then they tricked me by making me sign an almost illegible sale contract hand writing that the percentage was on not the sale value of my property but on the report value , something that I only realised at the very end ...Another issue was that despite of me havi...
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Apr 10,2014
Minithumbdown
By:
Apr 10,2014
3 people found
this helpful
I was refused a property 6 days after having filled out all necessary forms and paying them £200 good faith deposit die to my income on my application form not being enough (even tgough they checked it on the day i paid!) they are now refusing to give me my money back so pocketed a nice little £200 out of this (which is infact against the law). I am left woth no option but to pursue this matter with trading standards. Avoid them! Definately poor agents, there are much better more ...
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What agent could do to change your mind?
I was refused a property 6 days after having filled out all necessary forms and paying them ‚£200 good faith deposit die to my income on my application form not being enough (even tgough they checked it on the day i paid!) they are now refusing to give me my money back so pocketed a nice little ‚£200 out of this (which is infact against the law). I am left woth no option but to pursue this matter with trading standards. Avoid them! Definately poor agents, there are much better more professional agents out there.
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Mar 31,2014
Minithumbdown
By:
Mar 31,2014
0 people found
this helpful
Absolute joke of a company. Rented for a few years off these jokers, and half way through had to deal direct with the landlord, as Slater Hogg didn\'t know what they were doing. I usually give people the benefit of the doubt, but this bunch are at it. They don\'t turn up for appointments that THEY make (not agreed with you, you\'re just told that\'s what\'s happening). On numerous occasions we had to phone companys (i.e electricians) to ask them to come out as this bunch couldn\'t seem to fig...
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What agent could do to change your mind?
I think it\'s past the point of no return. There\'s nothing they could do to change my mind.
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Mar 10,2014
Minithumbdown
By:
Mar 10,2014
1 people found
this helpful
I\'m only giving them one star because it\'s impossible to give them none. Without a doubt, the rudest and most incompetent agents I have ever had the misfortune of dealing with. Didn\'t show up to a viewing, doesn\'t return calls, doesn\'t email home reports, the staff are rude and the management are even ruder. So many good estate agents in Glasgow, I am baffled how this lot gets any business they are so rude and downright hostile to their clients! Avoid at all costs. I\'d rather be homeles...
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What agent could do to change your mind?
Not hire rude people with no idea what they are doing.
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Feb 04,2014
Minithumbdown
By:
Feb 04,2014
2 people found
this helpful
The agent never showed up to show me the flat I wanted to rent. This happened twice for the same flat. I made an appointment the day before, and the agent just didn\'t showed up. When I called, they didn\'t have idea of my appointment. They said they didn\'t have access to other coworkers calendars and that the person I was suppose to see was not there at the moment....
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What agent could do to change your mind?
They could manage their appointments better.
Was this helpful? Yes
Jan 23,2014
Minithumbdown
By:
Jan 23,2014
2 people found
this helpful
I would not recommend Slater Hogg and Howison to be used in any capacity, especially not by a landlor/landlady looking for their flat to be managed. After signing the contract the customer service plummeted with emails and calls being ignored. It may appear that this agent is reputable so the high rates are justifiable however based on my experience they rely on their reputation and do not deliver after the contract is signed....
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Jan 21,2014
Minithumbdown
By:
Jan 21,2014
2 people found
this helpful
What can I say about these guys? I used Slater Hogg to market and sell my property in Glasgow which they didn\'t do, here\'s where it gets interesting: 4 viewings arranged, Slater Hogg turned up for 1 of them, I only knew they didn\'t turn up for the other 3 when the tenant I had in the property had to conduct the viewings. No feedback from them to how the marketing was going, no contact unless it was instigated by myself. I asked why my property had disappeared from Rightmove, no answer. ...
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What agent could do to change your mind?
give up being an estate agent
Was this helpful? Yes
Oct 30,2013
Minithumbdown
By:
Oct 30,2013
2 people found
this helpful
We\'ve experienced them both when buying and also when deciding who to go with to sell. I wouldn\'t touch them with a barge pole. So unprofessional. Left them countless messages to view properties and they never came back. To top it all Mark came round to value our hse when we started looking to buy on their insistence and when we were finally ready to sell. One of his sales tricks is how he and his wife had moved hse only the previous week..... he used it both times. Well if there is anything ...
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Sep 06,2013
Minithumbdown
By:
Sep 06,2013
2 people found
this helpful
"Selling" our property through Slater Hogg Howison, Livingston. 2 months on the market without a single viewer. We were initially told they had people on their books who were interested in our type of property. We were also promised weekly updates. Nothing but empty promises. There has also been no communication from the branch. The only thing forthcoming from them was their hand for our cash. A VERY poor service. In summary, DO NOT GO NEAR THIS COMPANY!...
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What agent could do to change your mind?
Trying to sell our property through this \"estate agent\". Almost 2 months on the market without a single viewer. They told us they had people on their books interested in our type of property. More empty promises. No communication from Livingston branch. We had to push to get them to give us our promised weekly update. In short, DO NOT USE THIS CROWD OF COWBOYS! The only thing forthcoming from them is their hand for your cash.
Was this helpful? Yes
Jul 06,2013
Minithumbdown
By:
Jul 06,2013
8 people found
this helpful
Slater Hogg have been useless and staff member Julie was in particular very rude. There\'s clearly a very buoyant rental market in Glasgow and the result is that companies like Slater Hogg have no incentive to make any effort whatsoever to provide their customers with a decent service. A quick web search highlights just how many others feel the same as I do about these cowboys. It doesn\'t matter if they\'re buyers, sellers, tenants or landlords, we can all agree on one thing - Slater Hogg are t...
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Mar 21,2013
Minithumbdown
By:
Mar 21,2013
7 people found
this helpful
the service we have recieved from this branch has been terrible from start to finish. we used them to let our flat and buy our new home. when we went to view the house we wanted to buy, they had not told the previous occupants that we were coming so they were unprepared. this should have been our first clue. in regards to letting our flat, we were told lies from the beginning leaving us out of pocket when the boiler needed repairing and my husband, who is registered, fixed it himself, however a...
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Jan 27,2013
Minithumbdown
By:
Jan 27,2013
6 people found
this helpful
The customer service in here, all poor! The attitude, service, everything is all absolutely poor! Asking them to do something, basically goes in one ear and out the other ear when the phone goes down. And when you call them back up, they\'re telling you the same thing all over again which I don\'t need to hear, just fix it!...
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What agent could do to change your mind?
Get new staff
Was this helpful? Yes
Jan 14,2013
Minithumbdown
By:
Jan 14,2013
3 people found
this helpful
we are absolutely disgust with the service provided by the agency. We confirmed the appointment with the lady called Tegan over the phone twice. At the end nobody turn up for the viewing. We made a long long way from West Midlands (in small hours in the morning) to see the property (they were aware of that when we arrange the time). When we called to see what\'s going on we found out that we were not even on the list!!!!! We will contact the lawyer in this matter. Hopeless ... This situation ...
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Dec 03,2012
Minithumbdown
By:
Dec 03,2012
4 people found
this helpful
my advice is to stay well clear of this company. They duped us into signing what they said was a sole marketing authority when it actually turned out to be the agreement. They left no copy and stated they would send it out. They never did. We had 4 viewers in 8 months. They over inflated the asking price. The surveyor lied stating he had loads of people on his books waiting to view. A dreadful service, the worst I have ever experienced. A very very untrustworthy company....
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What agent could do to change your mind?
Tell the truth
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Almondvale South Branch
6 Almondvale Centre, West Loth
(1)
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4 Parkhouse Street, Ayr KA7 2HH
(0)
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50 Newmarket Street, Falkirk FK1 1JQ
(2)
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Branch
123 Candleriggs, Glasgow G1 1NP
(8)
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146 Byres Road, Glasgow G12 8TD
(7)
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111 West George Street, Glasgow G2
(2)
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564 Alexandra Parade, Glasgow G31 3BP
(2)
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255-257 Kilmarnock Road, Glasgow G41 3JF
(0)
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1 North Street, Glenrothes KY7 5NA
(0)
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55 West Blackhall Street, Greenock PA15 1UT
(0)
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43 Cadzow Street, Hamilton ML3 6EE
(4)
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6 East Princes Street, Helensburgh G84 7QA
(0)
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31-33 John Finnie Street, Kilmarnock KA1 1BL
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27 Whytescauseway, Kirkcaldy KY1 1XF
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94-96 Main Street, Largs KA30 8AN
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17-19 Gauze Street, Paisley PA1 1ES
(3)
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44-46 Port Street, Stirling FK8 2LJ
(9)
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8 West Portland Street, Troon KA10 6AB
(0)
Main Street Branch
1 Windsor Place, Renfrewsh
(0)
Bearsden Branch
102 Drymen Road, Glasgow G61 3RA
(0)
Bishopbriggs Branch
153 Kirkintilloch Road, Glasgow G64 2LS
(0)
Clarkston Branch
214 Eastwoodmains Road, Glasgow G76 7HA
(0)
Cumbernauld Branch
3 Spey Walk, Cumbernauld G67 1DS
(0)
Dundee
21 Dock Street, Dundee, Dundee DD1 3DP
(1)
East Kilbride Branch
10 Brouster Gate, East Kilbride G74 1LD
(2)
Newton Mearns Branch
136 Ayr Road, Glasgow G77 6EG
(2)
Office 13
1 Heritage House, North Street, Glenrothes KY7 5NA
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Office 7
1 Windsor Place, Main Street, Bridge of Weir PA11 3AF
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office-19
179 Kilmarnock Road Shawlands, Glasgow G41 3JE
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Rutherglen Branch
234 Stonelaw Road, Glasgow G73 3SA
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