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Skitts Estate Agents



Properties for Sale
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“Horrible experience - as it stands I have no home sold and no money...”

Nov 21,2018
Minithumbdown
By: 'Penniless seller'
Nov 21,2018
0 people found
this helpful
Horrible transaction. Ran so late that my solicitor was paid, but had no time to send me the money - so that night I had no house and no money, though hopefully not a large mortgage on a house I no longer even owned. You ...
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Comment on agent fees
I regard 1% as par, it was just above that.
Was this helpful? Yes
By: Mr A. Robinson (Branch Manager)
Feb 07, 2019
View all comments (1)
Every effort is made from Skitts Estate Agents throughout all transactions ensuring both seller and purchaser have a stress-free experience with us. Our customer service is very important to us, continuous hard work for all parties involved has given us an excellent reputation in the local area. In this case I feel an efficient and effective service was maintained throughout the process updating all involved on a regular basis, achieving a sale and proceeding through to completion within a 3 ...

“Absolutely appalling service to these first time sellers. They couldn't ......”

Oct 26,2017
Minithumbdown
By: 'N.B.'
Oct 26,2017
4 people found
this helpful
Absolutely appalling service to these first time sellers. They couldn't even get their act together to put up a 'For Sale' sign within 3 months! Rude staff member rang to tell us to be available within the next 4 hours for a viewing?! That is not professional ...
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Comment on agent fees
Much too high for a relatively low priced property.
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“Absolutely appalling service received from this letting agents. I was ......”

May 09,2017
Minithumbdown
By: 'Ellie'
May 09,2017
3 people found
this helpful
Absolutely appalling service received from this letting agents. I was a tenant for just under four years. Repairs were not taken seriously and took forever to be arranged. I was without hot water and heating for a total of 8 weeks over Christmas with four children, ...
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Comment on agent fees
Extortionate fees
Was this helpful? Yes

“Absolutely disgusted with the manner in which I've been spoken ......”

Apr 03,2017
Minithumbdown
By: 'Disgusted'
Apr 03,2017
5 people found
this helpful
Absolutely disgusted with the manner in which I've been spoken to. Called through to settings after my electrician informed me that the wires that my oven needs to be fitted to are unsafe and need to be sorted through the landlord's own electricians. The woman ...
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“Appalling service, no communication apart from when I decided to ......”

Mar 18,2017
Minithumbdown
By: 'Dan is definitely not the man'
Mar 18,2017
6 people found
this helpful
Appalling service, no communication apart from when I decided to end contract agreement, then email was responded to immediately. Unprofessional, contradictory, agent full of self importance. Experience not about the client/customer. Disgraceful manner in which as a first time seller I have been treated. ...
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Comment on agent fees
Shocking. Not worth the time money or stress.
Was this helpful? Yes

“Contacted this estate agent trying to view a property. Was ......”

Dec 15,2016
Minithumbdown
By: 'Disappointed'
Dec 15,2016
2 people found
this helpful
Contacted this estate agent trying to view a property. Was told that we could only book if we provided them full details of an accepted mortgage and ability to afford the property. Really?? If they are turning away potential buyers at first discussion over a ...
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“Absolutely livid with Tracy and her bad attitude how she ......”

Aug 26,2016
Minithumbdown
By: 'Customer review 9'
Aug 26,2016
1 people found
this helpful
Absolutely livid with Tracy and her bad attitude how she speaks. Her tone and volume is an utter disgrace. Given that she is overseeing repair work and has more than one house with repairs needed her life stresses should not be taken out on genuine ...
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What agent could do to change your mind?
Not had a problem.
Attached Filesnbsp;
Comment on agent fees
Not had a problem.
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“Absolutely terrible service. Rude staff, don't call you back. Customer ......”

Mar 11,2016
Minithumbdown
By: 'Konadude'
Mar 11,2016
0 people found
this helpful
Absolutely terrible service. Rude staff, don't call you back. Customer service is awful. Surprised they're still trading. Will be selling my home via a professional agent...
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“I am pretty shock with manner of I spoken too.......”

Nov 20,2015
Minithumbdown
By: 'skaite'
Nov 20,2015
3 people found
this helpful
I am pretty shock with manner of I spoken too.Weather been terible with heavy heavy wind and I have problem with fencing blowing down. I report this to maintenance girl but I have no answer give to me then. Other work okay I understand ...
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“I rang to report a problem with my fencing and ......”

Jul 14,2015
Minithumbdown
By: 'Unhappy tenant'
Jul 14,2015
2 people found
this helpful
I rang to report a problem with my fencing and to do with a stain on ceiling from unseen water damage and marks in walls and carpets but I got yelled at why I did not speak to Tracey early in the morning instead of ...
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“Absolutely awful service. I was a tenant for just under 4 ......”

Jun 02,2015
Minithumbdown
By: 'Caroline'
Jun 02,2015
2 people found
this helpful
Absolutely awful service. I was a tenant for just under 4 years and in that time it took 18 months to get replacement fence panels. No communication when there is an issue with house, as soon as the renewal is due they are soon on the phone! ...
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What agent could do to change your mind?
Ludicrous prices on renewal fees when they did nothing for it
Attached Filesnbsp;
Comment on agent fees
Ludicrous prices on renewal fees when they did nothing for it
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“The Skitts has horrible service. Very bad over the phone. ......”

Feb 25,2015
Minithumbdown
By: 'Kev'
Feb 25,2015
1 people found
this helpful
The Skitts has horrible service. Very bad over the phone. I just wanted to get some update on progress of repairing the shower in the property. The lady just try to get off the phone as soon as possible. They always charge the Tenant a ...
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“Hi Skitts they are so nasty over the phone Rebecca ......”

Nov 22,2014
Minithumbdown
By: 'Renting Skitts L'
Nov 22,2014
1 people found
this helpful
Hi Skitts they are so nasty over the phone Rebecca shouts and shouts hassles people argues she thinks she's talking to her enemy I rent a property from Skitts at the moment if I'm a minute late with rent they will hassle me from now ...
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“We haven't long been with this letting agency, and I ......”

Mar 29,2013
Minithumbdown
By: 'skittsrhymeswith'
Mar 29,2013
5 people found
this helpful
We haven't long been with this letting agency, and I cannot believe how shoddy the general customer service this appalling place offers. They are rude on the phones, they leave rude voice-mails, they don't always let you know when a repairman or handyman is visiting (...
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“I used Skitts when renting a property a couple years ......”

May 31,2012
Minithumbdown
By: 'Withyuk'
May 31,2012
3 people found
this helpful
I used Skitts when renting a property a couple years ago and found their service absolutely awful, could never contact them on the phone it was either engaged constantly or rang out. Once i signed for the property and moved in we found some issues ...
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“Shown around a property, put in an offer, then told ......”

May 27,2010
Minithumbdown
By: 'annoyed'
May 27,2010
9 people found
this helpful
Shown around a property, put in an offer, then told was already sold. When I looked into this they had accepted a lower offer! Tell me a back hander wasn't involved! What a waste of time. Avoid like the plague....
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“Told us that they had not had time to advertise ......”

Jul 21,2009
Minithumbdown
By: 'wolves'
Jul 21,2009
3 people found
this helpful
Told us that they had not had time to advertise our property as the manager was out getting new business. I suggested that they would be better looking after the business they already had! It was advertised in the branch at the wrong rent. After ...
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“Very poor communication.Tried to get us to sell our ......”

Jul 29,2007
Minithumbdown
By: 'mark/mozza'
Jul 29,2007
5 people found
this helpful
Very poor communication.Tried to get us to sell our house next to nothing. Advised to go ...
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Was this helpful? Yes

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 1 0 10 35 2 22 0 1 5
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

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