• Kay Solanki
    Kay Solanki
  • Sunna Afzal
    Sunna Afzal
  • upload your photo
    Adnan Mallick
  • Saima Siddique
    Saima Siddique
SKAMPI - regulated by NALS & PROPERTY OMBUDSMAN Initiated in 1997 and providing a professional, fast and knowledgeable service to all our clients A proactive family owned business situated in the heart of London Docklands. We have a long and established history in successful property sales & letting in and around London.

Passionate about property, committed to our clients and wish to exceed their expectations. Entire London is covered for sales, management and maintenance of resident
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Apr 25,2017
Minithumbup
Kay Solanki
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Apr 25,2017
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Kay, has always been really helpful, honest and quick to respond to deal with any questions. Overall it's been a really positive experience working with Kay and Skampi...
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Comment on agent fees
The fees are a little on the high the side compared to some other agents. That aside the property was that nice it was worth spending the extra 3
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Apr 21,2017
Minithumbup
Kay Solanki
By:
Apr 21,2017
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I am a first time tenant moving to the city for an initial 12 months for work and Kay has made the process very easy and stress free as possible (considering I have been very stressed by it) When initially looking and contacting agents I was most at home with Skampi immediately as Kay was the most accommodating by phone and stuck to every timescale, call back etc we agreed unlike some others....
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Comment on agent fees
not rented before but believe these fee's were reasonable :)
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Mar 01,2017
Minithumbup
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Mar 01,2017
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Really helpful through all the process which was quite easy. All was clear and straight forward, in all their service was very good....
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Jan 31,2017
Minithumbup
Sunna Afzal
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Jan 31,2017
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I had a really pleasant experience with Skampi. Everything went smoothly, and I felt that communication was very good. I would be happy to use Skampi again....
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Comment on agent fees
Very good. I was pleased that the Agent's fees weren't expensive like Foxtons.
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Jan 27,2017
Minithumbup
Kay Solanki
By:
Jan 27,2017
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Kay was very good throughout the process from viewing, referencing and the exchange of keys. Being a small letting agent you deal with the same person and are not passed around several different people....
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Comment on agent fees
There were no agent fees charged to us. And there will be no fee for renewing the contract when it is up for renewal. Superb
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Jul 10,2016
Minithumbup
Kay Solanki
Sunna Afzal
By:
Jul 10,2016
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Kay made my first London house hunting experience so stress-free, such a lovely personality and very professional. Sunna is not any different, quick to help resolve any maintenance issues that arises. Through their excellent representation of Skampi, they have left me a very happy tenant with my fourth renewal fast approaching. Highly recommended!...
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Comment on agent fees
Reasonable
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Jul 04,2016
Minithumbup
Sunna Afzal
Kay Solanki
By:
Jul 04,2016
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Helpful and kind agents. Acting on issues and emails instantly and effectively. Had no any major problem or issues with them. I would recommend them to anyone! All agents should be like them....
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Comment on agent fees
Very pocket friendly and reasonable fees!
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Jun 09,2016
Minithumbup
Kay Solanki
By:
Jun 09,2016
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Kay was brilliant, really helpful. She knew we had a deadline and helped this to be met. Very patient too....
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May 25,2016
Minithumbup
Kay Solanki
Sunna Afzal
By:
May 25,2016
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Kay & Sunna were absolutely amazing with everything! Very professional, very quick solving some issues that we had in the property. Very good experience indeed. Thank you...
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May 18,2016
Minithumbup
By:
May 18,2016
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All our dealings with Skampi have been punctual and friendly. whenever we have any issues Skampi addresses them promptly and quickly....
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May 18,2016
Minithumbup
Adnan Mallick
By:
May 18,2016
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Adnan and his team have been amazing every step of the way. I wish I knew about Skampi years ago!...
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Comment on agent fees
Fees are pretty standard and not overpriced.
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May 17,2016
Minithumbup
Kay Solanki
Sunna Afzal
By:
May 17,2016
0 people found
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Prompt and helpful service. Any queries were answered or dealt with with speed an professionalism. The staff were friendly and approachable. Highly recommended....
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May 17,2016
Minithumbup
Kay Solanki
By:
May 17,2016
0 people found
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I have come to trust Kay Solanki over the years which is probably the biggest thing between an agent and the client. If something needs doing or if I have any questions to be answered, I can count on Kay to get it done....
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Comment on agent fees
I think it's good value
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May 03,2016
Minithumbup
Kay Solanki
Sunna Afzal
By:
May 03,2016
0 people found
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This is the first time i have used agents and I am glad to receive such a superlative service. Kay has been excellent from the start in getting the tenancy and going that extra mile to help in need. Sunna has also been most helpful in resolving any maintenance issues seamlessly. I wouldn't hesitate recommending Skampi as they have a loyal stakeholder now....
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Comment on agent fees
Worth the service
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May 02,2016
Minithumbup
Kay Solanki
Sunna Afzal
By:
May 02,2016
0 people found
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We can't compare Skampi to any other London letting agency as we've never needed to deal with anyone else (4 years and just renewed for the fifth). That is testament to Skampi, high quality properties, professional operation and timely communication. Kay and Sunna are always on hand to help when we have issues. Genuinely feel Kay and Sunna are out to get us a good deal. Would definitely recommend Skampi and thank Kay and Sunna for keeping our London renting experience a positive one....
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Comment on agent fees
Higher than they should be but thats more general to the industry. Skampi are probably cheaper than most.
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Apr 26,2016
Minithumbup
Sunna Afzal
Kay Solanki
By:
Apr 26,2016
0 people found
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Skampi is the best estate agents I've had the pleasure to deal with. Everything is about the process, from the initial contract signing and move to the renewal I have just signed, has been straight forward and simple. Sunna and Kay are lovely girls and always happy, helpful and very prompt with any contact. I am truly pleased with the level of service I have received from Skampi, which is mostly unheard of in the world of lettings in London. I can not recommend Skampi enough....
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Comment on agent fees
The fees are very reasonable and I would not mind paying for for their excellent service
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Mar 11,2016
Minithumbup
Kay Solanki
Sunna Afzal
By:
Mar 11,2016
0 people found
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Kay and Sunna were very helpful during our tenancy at 10, 144 Old South Lambeth Road. We appreciated their efficiency and moreover their genuine will to help. They were empathetic and had a great customer service. This is a must in every business today but not always found easily....
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Comment on agent fees
We were not aware of those
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By: Ms Kay Solanki
Mar 11, 2016
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Thank you for your feedback JM. If you require assistance in the future with sales, lettings or management please do not hesitate to contact us. Our team are hands on as you have experienced and are always happy to help. ...
Mar 11,2016
Minithumbup
Kay Solanki
Sunna Afzal
By:
Mar 11,2016
0 people found
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It has been a pleasure working with Kay and Sunna. They have replied to our enquirers regarding the flat in a prompt manner and have always shown honesty when responding....
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Comment on agent fees
Good
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By: Ms Kay Solanki
Mar 11, 2016
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Thank you Ella. I am pleased to hear you have enjoyed your stay at the apartment. it has been a pleasure assisting you both. If you require our services in the future, please bear us in mind. Regards Kay ...
Mar 07,2016
Minithumbup
Kay Solanki
By:
Mar 07,2016
0 people found
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We had an awesome experience with Kay, easy going, very helpful and understanding. Made our experience a ~WOW experience. Thanks a ton for all the help....
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Comment on agent fees
It was value for money and have no complains with the fee, kept me and my pocket happy
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By: Kay Solanki
Mar 07, 2016
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Many thanks for your feedback Pallav. I am please to know you have had a great experience with us so far, I can assure you the rest of your tenancy will be smooth sailing. ...
Mar 07,2016
Minithumbup
Kay Solanki
Sunna Afzal
By:
Mar 07,2016
0 people found
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Kay and Sunna have been very helpful in helping us secure the tenancy on the perfect flat for us, and now remedying a few minor issues before we move in. We've found them friendly, helpful, reliable, and unlike some others letting agents we've encountered, human! As Skampi are a smaller outfit, they provide a more personal service, which is much more agreeable than some of the larger letting agents. The only slight negative is that the system of checking properties are ready to let, could possib...
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Jan 19,2016
Minithumbup
Kay Solanki
Sunna Afzal
By:
Jan 19,2016
0 people found
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Skampi has managed our property in Docklands since 2008. A total of 8 years. We were worried about renting out our home when we moved back to New Zealand but Skampi were very professional, ensuring the property was well looked after by the tenants. They have been excellent in communicating with us, quickly answering any of our queries. The house was well maintained and rent always paid on time. Rent was also increased regularly. Skampi's service has been excellent. They also sold the property...
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Comment on agent fees
I believe the fees are fair for the London market.
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Jun 24,2015
Minithumbup
Adnan Mallick
Kay Solanki
By:
Jun 24,2015
0 people found
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Skampi not only sold my flat, swiftly and in a very professional manner, they also managed the said property for seven years prior to selling it. The staff were very professional, cheerful and polite, and always on hand to offer advice and assistance whenever needed. This was particularly important to me as it was my first time as a landlord and I had no clue what I was doing. The property was maintained to a high standard and marketed extremely well, which meant that it was snapped up quickl...
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May 22,2015
Minithumbup
Sunna Afzal
Kay Solanki
By:
May 22,2015
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Pros: - quick at responding to emails and calls - quick turnaround time of the referencing/contract - good property pics and description - friendly agents Cons: - extremely inflexible in their procedures (e.g. getting a spare set of keys for cleaning lady) - some of the practices are very unmodern (e.g. returning deposit by Bank Cheque) - fees a bit on the high side...
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May 05,2015
Minithumbup
Kay Solanki
Sunna Afzal
By:
May 05,2015
0 people found
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Hi, I would like to sai that our experience with Skampi have been so good so far. We are Happy with the service they have been providing us and definitely has been a good experience. Xavi Odena...
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By: Ms Kay Solanki
May 08, 2015
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Dear Xavi Thank you for your feedback, we hope you will enjoy your stay at your chosen property. We are always here to help and can call us 24/7 on our mobiles if you require assistance. Kind Regards, Ms Kay Solanki - Branch Manager ...
May 04,2015
Minithumbup
Kay Solanki
Adnan Mallick
By:
May 04,2015
0 people found
this helpful
We were first shown round the property by Adnan who was really helpful, informative and also friendly and honest with us. He was very accommodating, arranging a second viewing at short notice and made us feel like valued customers from that very first meeting. Since then we have been dealing mainly with Kay, who has been so friendly and warm but also importantly very responsive and helpful with maintenance or any queries we've had. The property itself was very well looked after and in a grea...
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Comment on agent fees
We found the fees to be competitive, reasonable and most importantly very transparent.
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By: Kay Solanki
May 08, 2015
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Dear Emma Thank you for your kind words and feedback. We always ensure our tenants needs are put first so you have a smooth sailing tenancy. I am pleased to say you have been great tenants and I wish you all the best with the future. If you decide to move back to the area please do not hesitate to contact and we will be happy to assist you. Kind Regards, Ms Kay Solanki - Branch Manager ...
Feb 27,2015
Minithumbup
Kay Solanki
By:
Feb 27,2015
0 people found
this helpful
I am very satisfy with the service I got from Skampi from viewing to completion. Kay always act promptly and keep me update of the status. The purchase took longer than expected due to issues between solicitors but Kay is very professional and always there to help to liaise between the two parties. Thank you for your help!...
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By: Kay Solanki
May 08, 2015
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Dear K Thank you for your kind words. We are always happy to help with property dealings. I hope you are happy with your new home. If you decided to let the apartment in the future, please do not heistate to contact me. Kind Regards, Ms Kay Solanki - Branch Manager ...
Feb 09,2015
Minithumbup
Kay Solanki
By:
Feb 09,2015
0 people found
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I would highly recommend Skampi. As a first time landlord, I felt quite daunted by the process, but Skampi could not have been more helpful and approachable. Kay has dealt with the letting of my property professionally and courteously from start to finish and is always on hand to answer any questions that I have. My property was advertised quickly and the referencing process was speedy and thorough. Kay's advice has been invaluable and has made the whole process run smoothly. I will continue...
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Comment on agent fees
Skampi\'s fees are very competitve
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By: Ms Kay Solanki
Feb 09, 2015
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Dear Victoria Thank you for your kind words. It has been a pleasure to assist you with your property. The tenants have contacted me today and have advised they cannot wait to move in! The property is progressing well so it's the Green light from our side. Kind Regards Ms Kay Solanki - Branch Manager ...
Jan 28,2015
Minithumbup
Adnan Mallick
Kay Solanki
By:
Jan 28,2015
Featured Review
0 people found
this helpful
The Skampi team provided excellent service throughout from identifying potential buyers in a tough market through to taking a hands on approach in managing the sales process to completion. An all round team effort, Adnan was always realistic about the market and gave good advice about pricing and negotiation strategy. In addition Kaye always went the extra mile in ensuring the actual sale stayed on track often liaising between solicitors, other third parties such as management companies, the b...
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Comment on agent fees
Extremely competitive, particularly in view of the high standards of service.
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By: Kay Solanki
May 08, 2015
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Dear Julie Thank you for your kind words. It has been a pleasure to manage your apartment for all these years and also to sell it for you. You have been great landlords and it was a pleasure to have you on board. If you have any other properties which you are looking to sell or let, please do get in touch. I wish you all the best for the future. Kind Regards, Ms Kay Solanki - Branch Manager ...
Dec 16,2014
Minithumbup
Kay Solanki
Sunna Afzal
By:
Dec 16,2014
1 people found
this helpful
Kay and Sunna both supported our purchase. They worked with the seller to give us extra access to the apartment on a few occasions when we required it which was appreciated. This included one weekend. Beyond this, they were punctual and precise in the service they offered to us as buyers, and did their best to help us through the purchase process. This wasn't easy because of the various parties involved but they did assist us when we asked. One area of improvement I would like to see is the int...
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Roger Thank you for your reference and we wish you well in your new home. We appreciate all feedback as this helps us to improve the areas which require attention. I will ensure we look into the areas raised in order to improve further service. Kind Regards, Ms Kay Solanki - Branch Manager ...
Dec 09,2014
Minithumbup
Kay Solanki
By:
Dec 09,2014
Featured Review
1 people found
this helpful
I mainly dealt with Kay. She was very helpful and made the transition easy for us. It seemed like she had our interest at the forefront and not only did her best to cater to our need, but actually got most of the things we required. Very happy with the service and would not hesitate to recommend to friends or family....
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Suraj Thank you for your reference and kind words. I hope you are both happy in the apartment and I will do everything I can to ensure the rest of your tenancy runs smoothly. Kind Regards, Ms Kay Solanki - Branch Manager ...
Oct 17,2014
Minithumbup
Kay Solanki
Sunna Afzal
By:
Oct 17,2014
Featured Review
1 people found
this helpful
Both Kay and Sunna were fantastic. They were always quick to respond to any queries and really helped to speed up my purchase. I would not hesitate to recommend them to anyone....
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Ben Thank you for your kind words. We hope all goes well with your new home. If you decide to Let or Sell your property in the future, please do not hesitate to contact us. Kind Regards, Ms Kay Solanki - Branch Manager ...
Sep 23,2014
Minithumbup
Kay Solanki
By:
Sep 23,2014
Featured Review
1 people found
this helpful
Kay has been always very efficient whilst dealing with our issues and requests. Always letting us know in advance of any visits and respecting our privacy as tenants....
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Brian Thank you for your reference above. I am pleased to hear that you were satisfied with our agency. If you require any assistance in the future please do not hesitate to contact us. Kind Regards, Ms Kay Solanki - Branch Manager ...
Sep 19,2014
Minithumbup
Sunna Afzal
Kay Solanki
By:
Sep 19,2014
Featured Review
1 people found
this helpful
Overall, I am very happy with the level of service and professionalism I have received from Sunna and Skampi. We originally viewed the property in late July for a September move. Throughout the waiting phase, Sunna was in regular contact with us with updates and providing us information whenever we needed. She was also happy to accommodate our payment schedule to the follow up of moving in. Now we have a lovely flat and it it went smoothly. We had a few concerns with the bathroom in the flat an...
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Comment on agent fees
The fees were reasonably priced for the area and environment we are living in. Good news was that it also included our water bills which was a nice addition.
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Peter Thank you for your kind words, we are pleased you are happy with your chosen apartment. We wish you all the best for the rest of your tenancy. Kind Regards, Ms Kay Solanki - Branch Manager ...
Sep 19,2014
Minithumbup
Sunna Afzal
Kay Solanki
By:
Sep 19,2014
Featured Review
1 people found
this helpful
Skampi has been professional, easily contactable and outstanding throughout the tenant process so far. Sunna Afzal has especially been very accommodating and helpful. She always responds promptly to requests and correspondence, she is understanding and approachable at all times. She has dealt with maintainence matters efficiently. She is able to answer queries asked and has excellent knowledge of Skampi tenant processes....
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Paru Thank you for your reference. Feel free to contact Sunna in the office at any time time. We are always here to help :) Kind Regards, Ms Kay Solanki - Branch Manager ...
Sep 09,2014
Minithumbup
Kay Solanki
By:
Sep 09,2014
Featured Review
1 people found
this helpful
Very polite and professional service. This agent is based in Docklands and sourced me tenants for my property in Hatfield! I have never had paperwork sent to me from my previous agents but Skampi are thorough from start to finish. I would definitely recommend them to family and friends....
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Comment on agent fees
Much cheaper than my previous agents for a better quality service!
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Mr French Thank you for your kind words. I am glad we were able to assist with your property. We cover areas all around London and the outskirts so I can assure you your property is in good hands. Kind Regards, Ms Kay Solanki - Branch Manager ...
Sep 03,2014
Minithumbup
Kay Solanki
Sunna Afzal
By:
Sep 03,2014
1 people found
this helpful
Thank you for managing my apartment. Great service and always available when I need something resolved. The cost for management and letting is also low. Recommended agent....
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Comment on agent fees
Great Fees
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Mr Malik Thank you for your kind words. It has been a pleasure assisting you with your properties. Kind Regards, Ms Kay Solanki - Branch Manager ...
Sep 02,2014
Minithumbup
Kay Solanki
Sunna Afzal
By:
Sep 02,2014
1 people found
this helpful
I used to be a client of Skampi for past 5 years whereby I rented a property managed by them. The service that I have recieved have been exemplary during my tenure in the property. Always polite and helpful without delays whenever something needs to be fixed in the flat. I would recommend Skampi and wish them all the best!...
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Kabin Thank you for your kind words. You have been a great tenant for the time you were with our agency. I wish you well with your new home. Kind Regards, Ms Kay Solanki - Branch Manager ...
Jul 09,2014
Minithumbdown
By:
Jul 09,2014
2 people found
this helpful
These agents are very unprofessional as they let out the above named property in a very filthy state. I had to do a lot of cleaning. Majority of the curtains were broken, one of the lamp shade was broken before move in, the mattress had urine stains on it, we had to use mattress protector, there was an existing curtain pole in the master bedroom due to no blinds. I had to purchase a pair of black curtain to prevent people from looking into the room. The agent that gave us the keys on the move in...
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Comment on agent fees
We were charged a deposit of β€š£1940 and given back β€š£182 for just the fridge handle that came off which was already loose when we moved in. The rent we were paying monthly for an unclean apartment with unwashed carpet which they promised to clean but never did. I have emails to prove this,β€š£1400. A total of β€š£10,400 was collected as upfront payment.
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By: Kind Regards, Ms Kay Solanki
Jan 22, 2015
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Hi Margaret, Please see my response above. ...
May 06,2014
Minithumbup
Kay Solanki
By:
May 06,2014
1 people found
this helpful
From the start of our application process, Kay was very helpful and always promptly answered all of our questions. Everything was explained clearly and in details during the signature of our tenancy agreement. We would like to add that we appreciate the flexibility of our contract terms. Since we moved in, we had few problems within the property. They were dealt very quickly thanks to Kay and Sunna and then efficiently fixed by Skampi maintenance team. This always happened in a good atmosphere ...
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Antoine & Aurelia Thank you for your kind words. You have been great tenants and a joy to have. Kind Regards, Ms Kay Solanki - Branch Manager ...
Apr 19,2014
Minithumbup
Kay Solanki
By:
Apr 19,2014
1 people found
this helpful
Kay helped us to secure our property swiftly and effciently and we were so impressed with how quickly everything was done. She was very helpful and made us feel confident in taking the property...
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By: Ms Kay Solanki
Jan 22, 2015
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Hi Adam Thank you for your kind words. Your tenancy has been smooth sailing from day one and you have both been a pleasure to have in one of our properties. Kind Regards, Ms Kay Solanki - Branch Manager ...
Apr 17,2014
Minithumbup
Kay Solanki
Sunna Afzal
By:
Apr 17,2014
1 people found
this helpful
The members of staff were punctual , professional and knew exactly what they were doing. The process went so smooth and everything was handled within the time limit. I would always recommend them and hope they expand in the Kensington and Chelsea area....
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Apr 16,2014
Minithumbup
Sunna Afzal
Kay Solanki
By:
Apr 16,2014
1 people found
this helpful
Skampi have been very professional and efficient. Viewing the property was arranged with short notice and Skampi were flexible with both this and arranging times for us to read and sign the tenancy agreements. No hidden charges or surprises; we were made aware of every cost prior to agreements being signed and deposits being made. Always quick to respond to enquiries, issues with maintenance have been dealt with promptly on every occasion. A pleasure to deal with so far! Thank you....
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Apr 14,2014
Minithumbup
Sunna Afzal
By:
Apr 14,2014
0 people found
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Skampi is good as an estate agent. Administrative side was handled quite professionally. We would have liked to get an introduction to the flat and apartment as a new tenant. Also a better co-ordination between landlord-tenant and estate agent would be highly appreciated. But overall experience is quite good. All the teething issues after Check-In were promptly managed by the staff. However the there is a scope for improvement. (e.g. Flat could have been checked for cleaning, working keys and k...
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By: Adnan Mallick
Apr 15, 2014
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Dear Aditya, Thank you for a kind reference and pointing out areas that were not 100%. Unfortunately this property was new on our books and your landlord has chosen to manage it himself. Therefore he was responsible for the cleaning and working keys. I hope all is resolved now and you have a happy stay. Please do keep us advised for any maintenance issues and although we do not officially manage the property we are comfortable is assisting using our maintenance team. regards. Adnan Mallick ...
Apr 11,2014
Minithumbup
Sunna Afzal
By:
Apr 11,2014
1 people found
this helpful
Sunna was very helpful and she was answering the calls and try her best to solve all the problem we had in the property. She also helped us in the regester with the british gas and EDF by her self. She was available all time for us which was great from her....
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Apr 10,2014
Minithumbup
Sunna Afzal
By:
Apr 10,2014
1 people found
this helpful
I was a tenant through SKAMPI for two years. They have been good with the management and were always polite and professional. I can recommend them without any problems....
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Apr 09,2014
Minithumbup
Sunna Afzal
By:
Apr 09,2014
1 people found
this helpful
We have been tenants with skampi for over a year now and have always received quick and efficient responses for when we require assistance. They do not pressurise you in to making any decision we feel we are being looked after...
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Mar 31,2014
Minithumbup
Sunna Afzal
By:
Mar 31,2014
1 people found
this helpful
Skampi have asked me to write a reference. They have been managing my apartment in Barrier Point Road E16 for years and I have not had any issues to date. They seem very proactive and will go out of their way to make sure clients are satisfied. Thank you. Mr P Baker...
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Mar 29,2014
Minithumbup
Sunna Afzal
By:
Mar 29,2014
0 people found
this helpful
Very good agents Polite staff and Always available when I have a query about my apartment. Good agents to have...
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Mar 26,2014
Minithumbup
Sunna Afzal
By:
Mar 26,2014
0 people found
this helpful
My husband and I used Skampi to let our house . Good Knowledge of area, tenants were great and management was also ok. The staff were available all the times we contacted them....
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Mar 26,2014
Minithumbup
Kay Solanki
By:
Mar 26,2014
0 people found
this helpful
Skampi are very reliable and efficient. They have managed my property for years and have always kept me up to date with all maitenance and rental. I would highly recommend them,...
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Mar 13,2014
Minithumbdown
By:
Mar 13,2014
1 people found
this helpful
We rented a place through Skampi a few years ago now, moving out in 2009. They have to be the WORST agents ever. Never return calls, accuse you of not paying utility bills (which, instead of sending monthly from owner, we would get sporadically 3 or 4 times during the year - often twice) even though we had proof. I feel sorry for anyone getting them to manage their houses as well. When we moved out they said we were not going to get most of our bond back as there was lots of \'junk\' in a ...
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What agent could do to change your mind?
Learn how to run a business professionally and legally...
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By: Adnan Mallick
Mar 25, 2014
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Dear Tenant - We are unable to respond until we know who you are and what property you were in back in 2009. We manage over 300 properties and have been doing so successfully since 1997. CALLS: we aim to return all call on same day although some overlap to following. It seems from your comments that the property was not managed by SKAMPI and the deposit was held by your landlord. We secure ALL deposits with TDS. The return of your deposit would have been from your landlords after SKAMPI would ha ...
Dec 16,2013
Minithumbdown
By:
Dec 16,2013
0 people found
this helpful
I echo the experience of the first 3 reviews on this site. I was with SKAMPI for many years, since they first set up (they were first called, SKAM PROPERTY INVESTMENTS, believe it or not!!). They were never great, but in the early years there was a personal service in correcting errors that managed to keep me with them. I became suspicious that they were holding onto the rent and blaming the tenant each time. The rest of the service fell down and eventually I moved on. When I left SKAMPI and my ...
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Aug 07,2013
Minithumbdown
By:
Aug 07,2013
2 people found
this helpful
One of the worst experiences with and agency I have ever had; avoid at all costs. Shocking maintenance, never respond, always cut corners. Just terrible....
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What agent could do to change your mind?
Learn some basic business skills.
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Jul 29,2013
Minithumbdown
By:
Jul 29,2013
2 people found
this helpful
I have had two properties marketed through Skampi. One tenant smashed a house leaving me with an eleven grand bill. After she had been gone for over 12 months I received a letter from the small claims court asking for the return of her deposit. The claim stated that the tenant had been in contact with Skampi requesting the return of the deposit. I contacted Skampi and asked for copies of ALL correspondence between the two parties. Countless requests were met with petty excuses and flat out l...
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What agent could do to change your mind?
1) Carried out actions as per the terms of the contract - specifically inspections and the regular/defined times 2) Performed the inspections with due diligence - I find it very hard to accept that when within SIX MONTHS a tenant defaces walls throughout a house that this is written up as acceptable wear, especially when the agency then tells me the house could do with repainting! 3) Reply to clients requests in a timely fashion. 4) Return unearned fees without forcing the client to have to resort to the small claims court 5) Pay rent over in a timely fashion - I cannot believe under the Client Money laws they can just keep the money until they see fit to pay it
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Oct 11,2012
Minithumbdown
By:
Oct 11,2012
3 people found
this helpful
Avoid at all costs. Unprofessional at best, sharp practice at worst. They only pass on the rent after continually hounding them. Never return calls. Also extended tenancy without authority and did not increase rent as was explicitly requested....
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What agent could do to change your mind?
Stop conning people
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By: ADNAN
May 12, 2013
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Hello "hacked off Landlord". We manage 400 properties and occasionally there are cases where matters are out of our hands due to tenant delays. Kindly reveal yourself rather than putting a review annoymously. SKAMPI ...
Sep 06,2011
Minithumbdown
By:
Sep 06,2011
3 people found
this helpful
This is quite amusing. I had a very similar experience to the above, only worse. I was asked to pay a £500 'holding deposit' in addition to the extortionate agency fee. For my money I was completely kept in the dark as to the status of my application until literally a couple of days before my move in date, despite repeated requests for an update of the progress. I was promised a sofa as part of my contract. On my arrival there was so sofa. I politely asked for this to be rectified, t...
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Oct 11,2010
Minithumbdown
By:
Oct 11,2010
2 people found
this helpful
Appalling service. I have never experienced such poor service from an letting agents. Before moving in they promised to furnish a room with a double bed. When I moved in there was (surprise, surprise no double bed). Apparently the landlord refused to provide one and yet they still went ahead with the contract. After a few weeks they did provide a double bed as we pointed out to them it was in the signed contract. Unfortunately this resulted in us having a single bed in our living room for 3 mont...
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By: Jay
Aug 18, 2011
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This is quite amusing. I had a very similar experience to the above, only worse. I was asked to pay a £500 'holding deposit' in addition to the extortionate agency fee. For my money I was completely kept in the dark as to the status of my application until literally a couple of days before my move in date, despite repeated requests for an update of the progress. I was promised a sofa as part of my contract. On my arrival there was so sofa. I politely asked for this to be rectified, then ...
Jul 17,2009
Minithumbdown
By:
Jul 17,2009
2 people found
this helpful
The worst estate agent I ever met!!!!...
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Was this helpful? Yes
Areas covered
  • National

NALS TPOS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 3 35 6 2 0 4 0 1 0

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Agent Fees

RENTING:
Referencing:
All tenants are required to be fully referenced prior to moving into a premises. Please see below our fee structure whereby all prices are inclusive of VAT:

One tenant Β£275.00
Any additional tenants thereafter are charged at Β£65.00 per person.
In the event a tenant requires a guarantor, there is an additional fee of Β£100.00 to reference this applicant.

The fee above covers the following services:

1. processing reference checks which include – right to rent, affordability, previous landlord and employment
2. processing credit history checks
3. procuring a tenancy agreement
4. after hour guidance and assistance throughout the tenancy

Exchange of Tenant’s:
Should there be an exchange of tenants, a fee of Β£275 inc vat is payable by the incoming tenant. This tenant will be referenced first and their report will be required to pass all checks before we can add them onto the tenancy agreement. Please call our office for further guidance on this subject.

Renewal Fee:
Skampi do not charge renewal fee’s.

Amendment Fee: this covers any alterations of the tenancy agreement such as amendments to names, dates, break clauses which differ from the original tenancy agreement Β£60.00

Inventory Fee:
This fee is payable by the tenants prior to moving into the property.

Studio Check In Β£144.00
Studio Check Out Β£132.00

1 Bed Check In: Β£162.00
1 Bed Check Out: Β£150.00

2 Bed Check In: Β£180.00
2 Bed Check Out: Β£162.00

3 Bed Check In: Β£198.00
3 Bed Check Out: Β£174.00

4 Bed Check In: Β£216.00
4 Bed Check Out: Β£198.00

5 Bed Check In: Β£258.00
5 Bed Check Out: Β£228.00

*All charges are inclusive of vat.
Last updated at 5:10 PM 11/03/2016 by allAgents

Complaints Procedure

All complaints must be submitted in writing to the following email address:

info@skampi.co.uk
Last updated at 5:10 PM 11/03/2016 by allAgents

Awards won by Skampi

Individual Branch Awards

Kay Solanki Kay Solanki
Manager
38 reviews

About Kay No description set View full profile
Sunna Afzal Sunna Afzal
Maintenance Manager
29 reviews

About Sunna Hard working, professional and a dedicated person. View full profile
Adnan Mallick - no image available Adnan Mallick
4 reviews

About Adnan No description set View full profile
Saima Siddique Saima Siddique
Interior Designer
0 reviews

About Saima No description set View full profile

Firm Address

10-16 Tiller Road
London,London
Greater London
E14 8PX
020 8989 7041



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