“Over valued our property, hence only a couple......”
1 Star Review
Aug 14,2023
By:
'Nadine'
Aug 14,2023
Branch: Rushden, 30 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NN10
Branch: Rushden, 30 High Street
Sales (Prospective customer)
Postcode: NN10
0
people found
this helpful
Over valued our property, hence only a couple of viewings. On one occasion the house alarm was not put on. Lights left on & a vape was left on the garden bench in direct sunlight. I cancelled their contract at the end of the term over ...
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0
people found
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Yes
“Called them twice same day to view property for sale, ......”
1 Star Review
Dec 11,2017
By:
'Bart'
Dec 11,2017
Branch: Corby, 64 Corporation Street
Services: Surveys
Sold price: £108
Would you recommend?: Yes
Postcode: NN18
Branch: Corby, 64 Corporation Street
Surveys
Sold price: £108
Postcode: NN18
1
people found
this helpful
Called them twice same day to view property for sale, promised to call back to arrange viewing, never did. RUBBISH. They don't care about customers, why been bothered, plenty more agencies out there......
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1
people found
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Yes
“Worst agency i had to deal with. Wanted to buy ......”
1 Star Review
Oct 11,2017
By:
'John'
Oct 11,2017
Branch: Thrapston, 43-45 High Street
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: NN14
Branch: Thrapston, 43-45 High Street
Sales (Prospective customer)
Postcode: NN14
7
people found
this helpful
Worst agency i had to deal with. Wanted to buy a house through them, communication is appaling! I think this was my worst experince with an estate agent and i wouldn't a house listed with cause they're useless!...
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7
people found
this helpful
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Yes
“I have dealt with many estate agents, both, buying / selling & ......”
5 Star Review
Sep 18,2017
By:
'Nicholas'
Sep 18,2017
Branch: Rushden, 30 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NN10
Branch: Rushden, 30 High Street
Lettings (as a Landlord)
Postcode: NN10
0
people found
this helpful
I have dealt with many estate agents, both, buying / selling & as rental agents, over the years, but I have to say my experience with Simpson's has been 100% positive. They are professional, polite, and honest, very rare these days in the estate agent world....
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Comment on agent fees
good
0
people found
this helpful
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Yes
“Incompetent beyond belief! Simpsons were in the process of evicting ......”
1 Star Review
Jul 28,2017
By:
'James'
Jul 28,2017
Branch: Thrapston, 43-45 High Street
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: No
Postcode: NN14
Branch: Thrapston, 43-45 High Street
Lettings (as a Landlord)
Rent PCM: £600
Postcode: NN14
7
people found
this helpful
Incompetent beyond belief! Simpsons were in the process of evicting a tenant on a property they manage for me and served the first section 21 notice. Once I received this I forwarded to my solicitor to check who confirmed that it was worded correctly and was ...
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Comment on agent fees
Standard
7
people found
this helpful
Was this helpful?
Yes
“Avoid this place at all costs for buying and selling. ......”
1 Star Review
Mar 11,2017
By:
'AVOID'
Mar 11,2017
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: NN15
Sales (as a Buyer)
Postcode: NN15
12
people found
this helpful
Avoid this place at all costs for buying and selling. Ian I believe is the branch manager over values to get the business then after weeks of hardly any viewings will tell you your property is too expensive! errr didn't you just value it ? Then ...
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Comment on agent fees
Average
12
people found
this helpful
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Yes
“One of the worst estate agent in kettering, all people ......”
1 Star Review
Nov 02,2016
By:
'Muhammad'
Nov 02,2016
Branch: Kettering, 1 Silver Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NN15
Branch: Kettering, 1 Silver Street
Sales (Prospective customer)
Postcode: NN15
7
people found
this helpful
One of the worst estate agent in kettering, all people are liers , I wanted to buy a house and said in the beginning I said to them I want a quick purchase and their advisor said it will be quicker and there is no chain. ...
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7
people found
this helpful
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Yes
“We were mis-sold our sole agency agreement (not advised of 14 ......”
1 Star Review
Nov 01,2016
By:
'MrPassiveAgressive'
Nov 01,2016
Branch: Raunds, 37 Brook Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NN9
Branch: Raunds, 37 Brook Street
Sales (Prospective customer)
Postcode: NN9
3
people found
this helpful
We were mis-sold our sole agency agreement (not advised of 14 day cancellation, not directed to 'small print', not advised of fees payable etc. and were told they had a 'list' of potential buyers). Also their communication is APPALLING - We had to chase feedback from ...
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Comment on agent fees
Not value for money
3
people found
this helpful
Was this helpful?
Yes
“I HAVE HAD EXCELLENT EXPERIENCE WITH ONE PERSON IN THE ......”
1 Star Review
Sep 04,2016
By:
'Avoid'
Sep 04,2016
Branch: Thrapston, 43-45 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NN14
Branch: Thrapston, 43-45 High Street
Lettings (as a Tenant)
Postcode: NN14
3
people found
this helpful
I HAVE HAD EXCELLENT EXPERIENCE WITH ONE PERSON IN THE SALES TEAM, LIZZIE HARDCASTLE, ( 5 star) SO MANY APOLOGIES IN ADVANCE. THIS IS A COPY OF MY RANT OF A LETTER WHICH IS ONLY TO DO WITH THE LETTINGS DEPARTMENT WHO SEEM TO HAVE NO POWER ...
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3
people found
this helpful
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Yes
“Initially service from Simpsons felt quite good, until we realised ......”
1 Star Review
Aug 08,2016
By:
'David'
Aug 08,2016
Branch: Kimbolton, Cromwell House'
High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PE19
Branch: Kimbolton, Cromwell House'
High Street
Sales (Prospective customer)
Postcode: PE19
3
people found
this helpful
Initially service from Simpsons felt quite good, until we realised property had gone missing from our house (and coincidentally from a friend's home also on the market with Simpson's). Suspicions fell on one of their agents who left the company in a hurry within days ...
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Comment on agent fees
N/a
3
people found
this helpful
Was this helpful?
Yes
“When we first contacted simpson and partners to advertise NN9 ......”
1 Star Review
Dec 21,2015
By:
'*****'
Dec 21,2015
Branch: Raunds, 37 Brook Street
Services: Sales (as a Vendor)
Sold price: £150
Would you recommend?: No
Postcode: NN9
Branch: Raunds, 37 Brook Street
Sales (as a Vendor)
Sold price: £150
Postcode: NN9
2
people found
this helpful
When we first contacted simpson and partners to advertise NN9 for sale, two reps. from said company came to talk with us to let us know what a wonderful company simpson and partners are, and that we would be on a journey together and every ...
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What agent could do to change your mind?
Paid too much for the service received.
Attached Filesnbsp;
Comment on agent fees
Paid too much for the service received.
2
people found
this helpful
Was this helpful?
Yes
“We asked Simpsons to chase the vendors solicitors because 2 weeks ......”
1 Star Review
Nov 23,2015
By:
'Disgusted'
Nov 23,2015
Branch: Kettering, 1 Silver Street
Services: Sales (Prospective customer)
Sold price: £327500
Would you recommend?: No
Postcode: NN15
Branch: Kettering, 1 Silver Street
Sales (Prospective customer)
Sold price: £327500
Postcode: NN15
4
people found
this helpful
We asked Simpsons to chase the vendors solicitors because 2 weeks down the line our solicitors had heard nothing. Sam said to us this was not her job so we pointed out that our solicitors had already chased twice and got nowhere, we are unable to ...
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What agent could do to change your mind?
Could have done there job
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“Terrible Estate Agent. They advertised my property with out my ......”
1 Star Review
Sep 28,2015
By:
'Sharpley'
Sep 28,2015
Branch: Wellingborough, 33 Sheep Street
Services: Sales (Prospective customer)
Sold price: £294950
Would you recommend?: No
Postcode: NN8
Branch: Wellingborough, 33 Sheep Street
Sales (Prospective customer)
Sold price: £294950
Postcode: NN8
6
people found
this helpful
Terrible Estate Agent. They advertised my property with out my approval. Their photos were ugly and ruin my property image....
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6
people found
this helpful
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Yes
“After attempting to buy 2 houses through this branch I would ......”
2 Star Review
Sep 15,2015
By:
'blade'
Sep 15,2015
Branch: Kimbolton, Cromwell House'
High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PE1
Branch: Kimbolton, Cromwell House'
High Street
Sales (Prospective customer)
Postcode: PE1
5
people found
this helpful
After attempting to buy 2 houses through this branch I would take most things they say with a very large pinch of salt. Customer service seems to be a concept they don't subscribe to. Branch manager seemed pleasant enough but she went on maternity leave and ...
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5
people found
this helpful
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Yes
“I was a tenant in a house that was being ......”
1 Star Review
Apr 15,2015
By:
'PGW'
Apr 15,2015
Branch: Kettering, 1 Silver Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NN16
Branch: Kettering, 1 Silver Street
Lettings (as a Tenant)
Postcode: NN16
0
people found
this helpful
I was a tenant in a house that was being sold by the landlord who had put simpsons and partners in charge of selling the house. We were not happy about the landlady wanting to sell but said we would coperate and allow viewings to ...
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0
people found
this helpful
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Yes
“I'm not a big player in the rental market ¢â‚¬â€œ I ......”
1 Star Review
Dec 16,2014
By:
'Twinkle-toes'
Dec 16,2014
Branch: Thrapston, 43-45 High Street
Services: Lettings (as a Landlord)
Rent PCM: £2500
Would you recommend?: No
Postcode: NN1
Branch: Thrapston, 43-45 High Street
Lettings (as a Landlord)
Rent PCM: £2500
Postcode: NN1
2
people found
this helpful
I'm not a big player in the rental market ¢â‚¬â€œ I have several properties but I'm gradually taking them away from Simpsons; they charge a high price for a very low service. Their lettings staff is inadequately trained and out of their depth when confronted with ...
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What agent could do to change your mind?
Provide an honest and comprehensive service instead of the shortcuts and neglect offered.
Attached Filesnbsp;
Comment on agent fees
The fees would be OK if the actual service was up to the mark. Little failings that staff didn't learn from built up to a level of discontent that just became overwhelming.
2
people found
this helpful
Was this helpful?
Yes
“The service was awful once they had secured my business! ......”
1 Star Review
Mar 05,2014
By:
'Terry'
Mar 05,2014
Branch: Corby, 64 Corporation Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NN18
Branch: Corby, 64 Corporation Street
Lettings (as a Landlord)
Postcode: NN18
1
people found
this helpful
The service was awful once they had secured my business! They were very good at 'selling' themselves but didn't have the capability to follow through with decent customer service thereafter. I didn't receive the terms of the agreement from them, or any details of the ...
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What agent could do to change your mind?
Better communication and customer service!
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
“i am amazed.............. how hard can it be to do ......”
1 Star Review
Mar 04,2014
By:
'hard'
Mar 04,2014
Branch: Kettering, 1 Silver Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NN15
Branch: Kettering, 1 Silver Street
Sales (as a Vendor)
Postcode: NN15
2
people found
this helpful
i am amazed.............. how hard can it be to do what they do. actually what do they do. I put the house up for sale within a week it had sold and had 5 viewings awesome within that week I had put an offer and accepted ...
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What agent could do to change your mind?
efficiency
professionalism
truth
human being treatment.
Attached Filesnbsp;
2
people found
this helpful
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Yes
“Awful. Just awful. They didn't tell the vendor our full ......”
1 Star Review
Jan 21,2014
By:
'adrienne'
Jan 21,2014
Branch: Kettering, 1 Silver Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NN16
Branch: Kettering, 1 Silver Street
Sales (Prospective customer)
Postcode: NN16
3
people found
this helpful
Awful. Just awful.
They didn't tell the vendor our full offer to begin with. Then said 'well those sorts of details are neither here nor there'.
I caught them out numerous times lying to us.
They didn't return phone calls.
They mis-sold us a conveyancer ...
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What agent could do to change your mind?
Maybe if they did their job it would have helped
Attached Filesnbsp;
3
people found
this helpful
Was this helpful?
Yes
“What an absolute sham this company is. DO NOT under ......”
1 Star Review
Nov 22,2013
By:
'Grumpy'
Nov 22,2013
Branch: Kettering, 1 Silver Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NN2
Branch: Kettering, 1 Silver Street
Lettings (as a Landlord)
Postcode: NN2
1
people found
this helpful
What an absolute sham this company is. DO NOT under any circumstances let your property through them or pay for them to manage it. They are useless and do not do the paperwork needed to support you if things go wrong. I ended up paying ...
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What agent could do to change your mind?
Been efficient and offered to waiver some of their fee because of their mistakes
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
“I used Simpson and Partner to put my house up ......”
1 Star Review
Jul 04,2013
By:
'Claire'
Jul 04,2013
Branch: Raunds, 37 Brook Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NN9
Branch: Raunds, 37 Brook Street
Sales (as a Vendor)
Postcode: NN9
2
people found
this helpful
I used Simpson and Partner to put my house up for sale. Once I had signed my contract with them they couldn't care less it was as if they couldn't be bothered to sell the house. They promised me 5 viewings in the first week and ...
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What agent could do to change your mind?
Spoke to me like a human being without being patronising.
They should never of lied to me
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes
“Used this company for the sale and purchase and I ......”
1 Star Review
Apr 06,2013
By:
'FED'
Apr 06,2013
Branch: Thrapston, 43-45 High Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: NN14
Branch: Thrapston, 43-45 High Street
Sales (as a Buyer)
Postcode: NN14
4
people found
this helpful
Used this company for the sale and purchase and I have come to believe they are completely incompletant.
The sales particulars for our home were sent to us with another customers attached. When we did sell they put the sold board up 6 doors away.
The ...
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4
people found
this helpful
Was this helpful?
Yes
“I have used Simpson & Partners for many year and have ......”
5 Star Review
Aug 03,2012
By:
'frequentmover'
Aug 03,2012
Branch: Kettering, 1 Silver Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Kettering, 1 Silver Street
Sales (as a Vendor)
Postcode:
0
people found
this helpful
I have used Simpson & Partners for many year and have both bought and sold through them. I must say that I have read some of the reviews on here and they totally do the company mis-justice. Simpson and Partner are by far and away the ...
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0
people found
this helpful
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Yes
“steer clear at all costs they messed us about with ......”
1 Star Review
Jul 19,2012
By:
'MR'
Jul 19,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
steer clear at all costs they messed us about with moving in didnt even get to seee house untill moving day 2 months to the day we got call asking if we could move out was told we would be helped with moving expensises but that ...
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What agent could do to change your mind?
NOTHING
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
“Simpson and Partners (dan) have been extremely unprofessional, and i ......”
1 Star Review
Jul 04,2012
By:
'House'
Jul 04,2012
Branch: Kettering, 1 Silver Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Kettering, 1 Silver Street
Sales (Prospective customer)
Postcode:
3
people found
this helpful
Simpson and Partners (dan) have been extremely unprofessional, and i would warn any potential buyers/sellers off them!
They have been discussing my offers/house with people in the pub saying i am not a serious seller and take low priority in their day, also ...
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What agent could do to change your mind?
Not been such an unproffessional boy!
Maybe if he treated his customers with a little respect he would find his job a lot more enjoyable
Attached Filesnbsp;
3
people found
this helpful
Was this helpful?
Yes
“While our application for the property was being processed we ......”
1 Star Review
Jun 11,2012
By:
'moomoooo'
Jun 11,2012
Branch: Thrapston, 43-45 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Thrapston, 43-45 High Street
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
While our application for the property was being processed we had numerous issues regarding communication... often promised to return our calls although these were always broken, the only explanation I received was that our agent was unavailable and I was being referred to another of ...
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What agent could do to change your mind?
Just done their job!!!
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
“We have spent months and months dealing with this firm ......”
1 Star Review
May 28,2012
By:
'Gary'
May 28,2012
Branch: Kettering, 1 Silver Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: Kettering, 1 Silver Street
Sales (as a Vendor)
Postcode:
4
people found
this helpful
We have spent months and months dealing with this firm of estae agents who found a buyer for our property, after telling us they had checked out the buyers financial status and that everything was straight forward. However it transpired after months of delays that ...
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What agent could do to change your mind?
Nothing - i wouldnt use them if they paid me - they are totally hopeless and a give ALL Estate Agents a bad name. No wonder peaople think most Estate Agents are scum - this firm are worse than scum!
Attached Filesnbsp;
4
people found
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“Purchased through their Kimbolton office.Constantly late for viewings (15 - 20 ......”
1 Star Review
Jun 27,2008
By:
'billythecat'
Jun 27,2008
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
1
people found
this helpful
Purchased through their Kimbolton office.
Constantly late for viewings (15 - 20 minutes) and disinterested whilst conducting them.
Lied to us when we viewed one house telling us that cracks in the wall were minor and cosmetic. An engineers report confirmed that the house was suffering from ...
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1
people found
this helpful
Was this helpful?
Yes