Simpson and West Lettings
5/5, 29 reviews
100% recommended
100% lettings valuation accuracy
96% lettings fee satisfaction
Simpson and West Lettings are a specialist residential lettings company with bags of experience – both as letting agents, and as landlords. The company was formed by Elaine Simpson and Robert West - Elaine has been a residential landlord for many years, whilst Robert has worked as a letting agent for ... show more Simpson and West Lettings are a specialist residential lettings company with bags of experience – both as letting agents, and as landlords. The company was formed by Elaine Simpson and Robert West - Elaine has been a residential landlord for many years, whilst Robert has worked as a letting agent for the last 19 years!

We pride ourselves on being a forward thinking and pro-active company, delivering excellent service standards at affordable rates, aided by some of the latest computer and telephone systems available.

We have extensive knowledge of the local area. If you are new to the area talk to us about which properties and areas best suit your needs..

Not all letting agents are the same and it is important to consider the difference a good agent can have. Estate and letting agents are not regulated, but reputable agents will be members of self-governing bodies such as the Association of Residential Letting Agents (ARLA), the Property Ombudsman Scheme and a Tenancy Deposit Protection Scheme.

Simpson and West are proud to be members of all three, as well as being regulated by RICS. This means that we adhere to a strict code of conduct, ensuring your rights as a tenant are protected and that the tenancy deposit is registered in the correct way.

The majority of the properties that we offer are fully managed by Simpson and West, but we also offer tenant find only services, and we have the flexibility to offer a more bespoke service if required.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 96% £300 £895
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 19 0 0 0 0 0 0 0
Areas covered
  • Mansfield
  • Nottingham
Address

Ransom Hall, Ransom Wood Business Park
Mansfield
Nottinghamshire
NG21 0HJ
01623 882883

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA TDS SAGEagent
Latest Properties

No Properties

“Professional...”

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Mar 01,2019
Minithumbup
By: 'Andy'
Mar 01,2019
0 people found
this helpful
The service provided by Simpson and west was excellent from the start of my tenancy to the end , they were prompt when I needed a repair , always very helpful and courteous, I wouldn't hesitate to recommend them , many thanks guys...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Amazing staff....”

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Feb 01,2019
Minithumbup
By: 'Bolanle Oyediran'
Feb 01,2019
0 people found
this helpful
Having Rob as our key person, made moving easy and excellent for us. He was such a patient yet professional fellow. Every stage and process of our movinh was an amazing experience....
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Comment on agent fees
Good agent fees.
Was this helpful? Yes

“It was brilliantly exceptional....”

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Dec 17,2018
Minithumbup
By: 'T & B'
Dec 17,2018
0 people found
this helpful
Rob and Joanne were very helpful in securing the property where we are staying now for us. We really appreciate you guys for a great and smooth job. Regards,...
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Comment on agent fees
Yes and not too bad.
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“Outstanding service....”

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Dec 04,2018
Minithumbup
By: 'Amanda'
Dec 04,2018
0 people found
this helpful
Did everything they could to help us achieve a easy and effective move. Very quick to respond to anything that needed attending to. And also went that extra mile. Very much recommended....
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent....”

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Nov 12,2018
Minithumbup
By: 'Jessica'
Nov 12,2018
0 people found
this helpful
This is our first time renting and they made us feel so welcome. They definately made sure we were comfortable with any hard decisions and anything we wasnt sure with you could just send them an email and they'll get back to you so quikly. ...
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Comment on agent fees
The fees we feel were very reasonable.
Was this helpful? Yes

“Brilliant company...”

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Apr 16,2018
Minithumbup
By: 'Cara Ewing'
Apr 16,2018
0 people found
this helpful
The company were so easy to work with, made everything seem easier. Me and my parter have found our prefect first home together. Thanks to Simpson and West. Highly recommend....
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Comment on agent fees
The fees are lower than most company's
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“Moved into my new property today and this agent could ......”

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Mar 15,2018
Minithumbup
By: 'Sam Bernard'
Mar 15,2018
0 people found
this helpful
Moved into my new property today and this agent could not have been more tenant focused or easy to deal with. Every step of the way was simple and hassle free, Robert was punctual and professional as well as personable. Would definately recommend....
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Comment on agent fees
One of the cheaper fees in the area and don't take money until your application is accepted by the landlord.
Was this helpful? Yes

“Robert was very helpful and quick with the whole process. ......”

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Dec 08,2017
Minithumbup
By: 'Lala'
Dec 08,2017
0 people found
this helpful
Robert was very helpful and quick with the whole process. Very happy with the service we've recieved.would highly recommend....
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Comment on agent fees
Bit expensive compared to what we paid last time with burchell edwards.
Was this helpful? Yes

“Good quick service nice staff. I just signed my contract ......”

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Aug 18,2017
Minithumbup
By: 'Delila'
Aug 18,2017
0 people found
this helpful
Good quick service nice staff. I just signed my contract and i am ready to move in. I hope for the best...
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Comment on agent fees
Well agency fee was 175 which is more than half of my new rent so i found it expensive a bit
Was this helpful? Yes

“Always polite and helpful. Nothing was too much trouble and ......”

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Jun 05,2017
Minithumbup
By: 'Zoe'
Jun 05,2017
0 people found
this helpful
Always polite and helpful. Nothing was too much trouble and any issues encountered were dealt with promptly. Likewise with calls and emails...
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“Excellent service, would absolutely recommend. Very friendly yet professional service. ......”

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Nov 15,2016
Minithumbup
By: 'Jodie'
Nov 15,2016
0 people found
this helpful
Excellent service, would absolutely recommend. Very friendly yet professional service. Communication was great, Rob would respond very promptly to my (numerous!) emails. Would use them again definitely....
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Comment on agent fees
Fees were fair and one of the cheaper agencies I've used.
Was this helpful? Yes

“Promised Rob that I would contact him when he set ......”

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Aug 22,2016
Minithumbup
By: 'Richard G.'
Aug 22,2016
0 people found
this helpful
Promised Rob that I would contact him when he set up his new agency, so glad I did. He found me a number of prospective tenants within the week and we now have a new tenant who moved in within the week of the previous ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very helpful and friendly. I have rented for a number ......”

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Jul 25,2016
Minithumbup
By: 'Cindy Purslow'
Jul 25,2016
0 people found
this helpful
Very helpful and friendly. I have rented for a number of years and these are definitely the best letting agents I've dealt with....
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Comment on agent fees
Good
Was this helpful? Yes

“Rented my current home from this Agency and found them ......”

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Jul 12,2016
Minithumbup
By: 'Lynn'
Jul 12,2016
0 people found
this helpful
Rented my current home from this Agency and found them to be very professional. All enquiries were actioned and responded to in a fast and efficient manner. Would definitely recommend....
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Comment on agent fees
Neither good nor bad - unfortunately all agent's charge and these fees were average in my opinion.
Was this helpful? Yes

“Number 1 agent for the Newark area and its surroundings!I ......”

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Jun 22,2016
Minithumbup
By: 'Richard'
Jun 22,2016
0 people found
this helpful
Number 1 agent for the Newark area and its surroundings! I used Simpson & West on the back of a recommendation from a work colleague and I was not let down! From the initial valuation, to letting the property, to receiving the monies in the bank, the ...
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Comment on agent fees
The agents fee's were reasonable and justified. For the service I received, I feel as though I had received value for money.
Was this helpful? Yes

“Rob is always happy to help, he has a friendly ......”

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Jun 09,2016
Minithumbup
By: 'Landlord'
Jun 09,2016
0 people found
this helpful
Rob is always happy to help, he has a friendly disposition, nothing is too much trouble. He has a good working knowledge of the letting market. He gives sound practical advice to both landlords and tenants. I would not hesitate to recommend this estate agency. ...
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Comment on agent fees
Value for money.
Was this helpful? Yes

“We have now used Rob as a tenant finder service ......”

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Jun 07,2016
Minithumbup
By: 'Mat'
Jun 07,2016
1 people found
this helpful
We have now used Rob as a tenant finder service to let 6no properties, the service has been excellent. Very professional with high levels of useful feedback. So far Simpson and West are the best agent that we have used....
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Comment on agent fees
Good
Was this helpful? Yes

“I've been with Simpson and west now for approximately 6months ......”

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Jun 07,2016
Minithumbup
By: 'James Downing'
Jun 07,2016
0 people found
this helpful
I've been with Simpson and west now for approximately 6months and have had no problems whatsoever. My old landlady was very awkward and problematic giving me a bad reference to Simpson and west so I'd stay at her property. Mr. West luckily took the time ...
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Comment on agent fees
Very good, I live in a row of 5 houses exactly the same and my rent is the cheapest of them all.
Was this helpful? Yes

“It has been almost 3 weeks since I moved to the ......”

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May 25,2016
Minithumbup
By: 'Nottingham University'
May 25,2016
0 people found
this helpful
It has been almost 3 weeks since I moved to the property which I rented from Simpson and West. Robert has been very co-operative thus far and had helped me get the property cleaned and painted on time. Also, he had managed to get me tiny ...
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Comment on agent fees
Agent's fee might have been little less.
Was this helpful? Yes

“It was clear from the start how professional both Elaine ......”

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May 24,2016
Minithumbup
By: 'Carolyn'
May 24,2016
0 people found
this helpful
It was clear from the start how professional both Elaine and Rob are, my new tentant moved in without any problems and I was kept in the loop at all times. Invoicing and payments have been received promptly. I am confident that the right tenant ...
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Comment on agent fees
The fee's are much cheaper than the previous letting agent I used.
Was this helpful? Yes

“It was clear from the start how professional both Elaine ......”

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May 24,2016
Minithumbup
By: 'Carolyn'
May 24,2016
0 people found
this helpful
It was clear from the start how professional both Elaine and Rob are, my new tentant moved in without any problems and I was kept in the loop at all times. Invoicing and payments have been received promptly. I am confident that the right tenant ...
read full review
Comment on agent fees
The fee's are much cheaper than the previous letting agent I used.
Was this helpful? Yes

“Having rented out houses for over 10 years I find Rob's ......”

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May 23,2016
Minithumbup
By: 'Ruth Smith'
May 23,2016
0 people found
this helpful
Having rented out houses for over 10 years I find Rob's approach to helping and his professionalism a breath of fresh air, his knowledge is second to none and try's to deal with any issues himself before contacting me or my husband. I have other properties ...
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Comment on agent fees
Agent fees are excellent value for money
Was this helpful? Yes

“From the first contact I found both Rob and Elaine ......”

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May 20,2016
Minithumbup
By: 'Nwood'
May 20,2016
0 people found
this helpful
From the first contact I found both Rob and Elaine warm, friendly, knowledgeable and professional. It is my first time renting through an agency and initially I felt nervous and unsure of the processes involved. Rob has always put me at ease, answering my queries ...
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Comment on agent fees
Good
Was this helpful? Yes

“I had a very short timescale to find a property ......”

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May 20,2016
Minithumbup
By: 'JLS'
May 20,2016
0 people found
this helpful
I had a very short timescale to find a property to rent and contacted Simpson and West regarding a property that ticked most of my requirements. I spoke to Robert who was very informative and approachable. My first choice went off the market and although ...
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Comment on agent fees
Compared to my last letting agents Simpson and West's fees were less so good
Was this helpful? Yes

“The best estate agents I have used! Both Rob and ......”

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May 20,2016
Minithumbup
By: 'Danielle'
May 20,2016
0 people found
this helpful
The best estate agents I have used! Both Rob and Elaine was professional and friendly and answered questions promptly. Would definitely use again if we was to move....
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Comment on agent fees
Good
Was this helpful? Yes

“By far the best letting agent I have used. They ......”

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May 19,2016
Minithumbup
By: 'Emma'
May 19,2016
0 people found
this helpful
By far the best letting agent I have used. They are very helpful and efficient. I would definitely recommend them....
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Simpson & West were extremely friendly and approachable. They were very ......”

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May 17,2016
Minithumbup
By: 'JHEV'
May 17,2016
0 people found
this helpful
Simpson & West were extremely friendly and approachable. They were very clear throughout the whole letting process and professional. I was very pleased when they advised they had had a tenant for me after a short while at the rent I wanted to achieve. I have ...
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Comment on agent fees
The fees are very good bearing in mind the amount of work of documentation issued.
Was this helpful? Yes

“We are very pleased with the speed in which Rob ......”

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May 17,2016
Minithumbup
By: 'M & P'
May 17,2016
0 people found
this helpful
We are very pleased with the speed in which Rob and Elaine have secured tenants for us. Their friendly, professional approach is most welcome. All matters have been dealt with personally and efficiently - mothing is too much trouble. We can confidently leave our port ...
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Comment on agent fees
Competitive. VFM
Was this helpful? Yes

“Fantastic service and a pleasure to deal with. Both Rob ......”

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May 17,2016
Minithumbup
By: 'Robert'
May 17,2016
0 people found
this helpful
Fantastic service and a pleasure to deal with. Both Rob and Elaine are are very professional and will go the extra mile. Would definitely recommend this company to you all....
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Comment on agent fees
Very good
Was this helpful? Yes

Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Relevant letting fees and tenant protection information.

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Simpson and West 'the Agent')
Holding Deposit: (1 week's rent)
Deposit: (5 weeks' rent)

During the tenancy (payable to the Agent)
For English properties:

Payment of £50.00 if you want to change the tenancy agreement during the tenancy

Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate

Payment of £10.00 for the reasonably incurred costs for the loss of keys/security devices

Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

Simpson and West Lettings Ltd is a member of ARLA, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent's website or by contacti

Last updated on 31/05/2019, 3:17 PM by Robert West Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:29 PM 07/06/2017 by Robert West

Awards won by Simpson and West Lettings

Individual Branch Awards

Mansfield, NG21


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