The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 657 Reviews
98% Recommended
99% sales valuation accuracy
93% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 99.00% | 93.00% | £39,000 | £35,500,066 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 0 | 0 | 419 | 5 | 210 | 9 | 7 | 1 |
Simon Burt The Estate Agent
Malvern House, New Road, Solihull, West Midlands
B91 3DL
0121 705 4040




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By : 'Rich'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £375000
Would you recommend ? : Yes
Postcode : CV6
Simon and the gang! What can I say, we had two properties to sell in the middle of the pandemic, Simon sold both at the asking price. Always available for a reassuring chat and advice, all I can say is Simon Burt got it ... Read Full Review

By : 'Michael'
Branch : Solihull, Malvern House, New Road
Services : Online Auctions (I bought a property using them)
Would you recommend ? : Yes
Postcode : B91
Very professional throughout the entire process. Maddy and especially Lorraine were remarkable in keeping us informed of each single step of the buying ... Read Full Review


By : 'Pat'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £435000
Would you recommend ? : Yes
Postcode : B91
Excellent. Simon and his team were extremely professional on all levels in handling our house sale. Property sold in less than a week which we feel sure was down to the way Simon conducted the 3 viewings we had. Would definitely recommend Simon Burt The Estate ... Read Full Review


By : 'Lucy'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £825000
Would you recommend ? : Yes
Postcode : B91
I simply wouldn't use anyone else to sell my home again. Simon and his entire team have been exemplary throughout the process. In such an unprecedented and highly unusual global situation, Simon has been nothing but outstanding. His thoughtfulness, consideration and professionalism have been ... Read Full Review


By : 'Mr'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £505000
Would you recommend ? : Yes
Postcode : B90
Extremely friendly approach. We were kept informed throughout and chased politely when needed. Made a big difference to the pressures of buying a ... Read Full Review


By : '.'
Branch : Solihull, Malvern House, New Road
Services : Online Auctions (I sold a property using them)
Sold price : £280000
Would you recommend ? : Yes
Postcode : B90
I received a very professional service. There were some problems during the sale but I was fully supported throughout the process. I highly recommend Simon Burt The Estate ... Read Full Review

By : 'John'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £320000
Would you recommend ? : Yes
Postcode : CV5
Very thorough work behind the scenes by Simon Maddy & Lorraine, made the house buying experience for my daughter & boyfriend seamless, and more importantly we’re always on the end of the phone for any queries or updates - well done to the team ... Read Full Review


By : 'Faye'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £170000
Would you recommend ? : Yes
Postcode : B92
Very helpful and professional, we had previously tried two other estate agents with no success. Our apartment had an offer within 8 weeks with Simon Burt! Thanks for your ... Read Full Review

By : 'Neil'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £305000
Would you recommend ? : Yes
Postcode : B90
Recently bought a property sold through Simon Burt Estate Agents. They were, on more than one occasion, the only party within the chain where I could get up to the minute information and progress when things slowed down. Thanks especially to ... Read Full Review


By : 'Kaustav'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92
The whole purchase process was quite smooth. When we wanted to arrange a second viewing following the acceptance of our offer, it was arranged ... Read Full Review

By : 'Sunita'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £340000
Would you recommend ? : Yes
Postcode : CV9
I have known Simon and his team for over 3 years, and have purchased and sold properties through them during this time. The service I received was fantastic, everything has always been on time and accurate, and precise. I would highly recommend Simon Burt to anyone selling or purchasing as you ... Read Full Review

By : 'Sarah'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £225000
Would you recommend ? : Yes
Postcode : B26
This is the second time we have used Simon Burt, this time for a sale. The service is super, friendly team, helpful and always on your side to get things across the line! I have recommended Simon to others and I would not hesitate to use him again myself. Also a special mention to Ellie who we ... Read Full Review

By : 'Julie'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £715000
Would you recommend ? : Yes
Postcode : B91
We had a very positive experience with Simon and his team. Professional from the beginning. Ellie was great in contacting us regularly to update us on all proceedings. I would not hesitate to use this company again. Worth the 5 star ... Read Full Review

By : 'Chris'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £170000
Would you recommend ? : Yes
Postcode : B92
Simon and his team have been thoroughly brilliant throughout the whole buying process. As a first time buyer I embarked with trepidation to be fair, especially after having not had a great experience with another agent just beforehand. Simon conducted the viewing, and was clearly both ... Read Full Review

By : 'Ashley'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : Yes
Postcode : B92
We sold our apartment through Simon Burt and could not rate the service from Simon and the whole of his team highly enough. The initial valuation and consultation was friendly, informative and no pressure. The marketing of the property including the imaging was of an excellent standard. Simon ... Read Full Review

By : 'Graeme'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £500000
Would you recommend ? : Yes
Postcode : B91
Using Simon Burt estate agents was our first choice and from start to finish I was extremely happy with the service we received and the value for money. We had 10 viewings and 2 offers within the first week or so. After accepting one of the offers our house sale completed 6 months later. ... Read Full Review

By : 'No'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90
Simon and the team (including Maddy, Ellie and Dawn) were a joy to deal with, we received a polite and professional service throughout the marketing, viewings, sales and post sales process. Simon really expressed the level of enthusiasm for our property and was clearly passionate about marketing ... Read Full Review


By : 'Mark'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £507500
Would you recommend ? : Yes
Postcode : B91
A big thanks to Simon and his team for all their help in selling our property which happened in only a few weeks. We haven't moved home for over 30 years so Simon was incredibly helpful and guided us through the process which can be quite stressful at times. His team were really friendly and ... Read Full Review
By : 'Sarah'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £227500
Would you recommend ? : Yes
Postcode : B92
Simon and his team have been fantastic throughout the whole process of sale. From the sales team Ellie was great in informing us of viewings and keeping us updated throughout the process when we received our initial offer. Post sales and Lorraine has been great with liaising with all parties to ... Read Full Review


By : 'Jason'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £900000
Would you recommend ? : Yes
Postcode : WR11
Absolutely exceptional service. Excellent marketing led to lots of viewings and a prompt sale at the price we were hoping for. Tremendous post sale support and assistance. Friendly, helpful staff for whom nothing was too much trouble. A real difference in quality from other agents we have used in ... Read Full Review
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Complaints Procedure Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below. Information for Customers Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level. Stage One – Verbal Complaint All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. Stage Two – Written Complaint If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. Stage Three - The Property Ombudsman After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 6/22/2020, 5:28:41 AM by allAgents