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Simon Burt The Estate Agent

5/5, 657 Reviews
98% Recommended

99% sales valuation accuracy

93% sales fee satisfaction

Contact Us
Simon Burt The Estate Agent is an independent estate agency specialising in residential property sales, based in Solihull Town Centre and operating from historic Malvern House a delightful, floodlit Grade 2 listed building situated on New Road nearby St Alphege Church and adjacent to Malvern Park.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale99.00%93.00%£39,000£35,500,066
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
60004195210971
Areas covered
  • Balsall Common
  • Birmingham
  • Dorridge
  • Knowle
  • Solihull
Address

Simon Burt The Estate Agent
Malvern House, New RoadSolihull, West Midlands
B91 3DL
0121 705 4040

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:00 - 20:00
  2. 08:00 - 20:00
  3. 08:00 - 20:00
  4. 08:00 - 20:00
  5. 08:00 - 20:00
  6. 09:00 - 17:00
  7. 10:00 - 16:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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Members of
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Latest Properties

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BRANCH ASSET
Fantastic ...

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5 Star Review
UserName

UserName

By : 'Rich'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £375000
Would you recommend ? : Yes
Postcode : CV6

30 Jul 2021
People found this helpful2

Simon and the gang! What can I say, we had two properties to sell in the middle of the pandemic, Simon sold both at the asking price. Always available for a reassuring chat and advice, all I can say is Simon Burt got it ... Read Full Review

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Very professional throughout ...

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4 Star Review
UserName

By : 'Michael'
Branch : Solihull, Malvern House, New Road
Services : Online Auctions (I bought a property using them)
Would you recommend ? : Yes
Postcode : B91

26 Jul 2021
People found this helpful2

Very professional throughout the entire process. Maddy and especially Lorraine were remarkable in keeping us informed of each single step of the buying ... Read Full Review

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Excellent. Simon and his team ...

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5 Star Review
UserName

UserName

By : 'Pat'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £435000
Would you recommend ? : Yes
Postcode : B91

18 Jul 2021
People found this helpful3

Excellent. Simon and his team were extremely professional on all levels in handling our house sale. Property sold in less than a week which we feel sure was down to the way Simon conducted the 3 viewings we had. Would definitely recommend Simon Burt The Estate ... Read Full Review

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Perfection ...

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5 Star Review
UserName

UserName

By : 'Lucy'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £825000
Would you recommend ? : Yes
Postcode : B91

15 Jul 2021
People found this helpful3

I simply wouldn't use anyone else to sell my home again. Simon and his entire team have been exemplary throughout the process. In such an unprecedented and highly unusual global situation, Simon has been nothing but outstanding. His thoughtfulness, consideration and professionalism have been ... Read Full Review

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Extremely friendly approach. ...

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5 Star Review
UserName

UserName

By : 'Mr'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £505000
Would you recommend ? : Yes
Postcode : B90

14 Jul 2021
People found this helpful4

Extremely friendly approach. We were kept informed throughout and chased politely when needed. Made a big difference to the pressures of buying a ... Read Full Review

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House ...

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5 Star Review
UserName

UserName

By : '.'
Branch : Solihull, Malvern House, New Road
Services : Online Auctions (I sold a property using them)
Sold price : £280000
Would you recommend ? : Yes
Postcode : B90

14 Jul 2021
People found this helpful4

I received a very professional service. There were some problems during the sale but I was fully supported throughout the process. I highly recommend Simon Burt The Estate ... Read Full Review

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Very thorough work behind the ...

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5 Star Review
UserName

By : 'John'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £320000
Would you recommend ? : Yes
Postcode : CV5

26 Jun 2021
People found this helpful5

Very thorough work behind the scenes by Simon Maddy & Lorraine, made the house buying experience for my daughter & boyfriend seamless, and more importantly we’re always on the end of the phone for any queries or updates - well done to the team ... Read Full Review

Comments (0)Was this helpful?:
Very helpful and ...

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5 Star Review
UserName

UserName

By : 'Faye'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £170000
Would you recommend ? : Yes
Postcode : B92

24 Jun 2021
People found this helpful4

Very helpful and professional, we had previously tried two other estate agents with no success. Our apartment had an offer within 8 weeks with Simon Burt! Thanks for your ... Read Full Review

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Recently bought a property ...

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5 Star Review
UserName

By : 'Neil'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £305000
Would you recommend ? : Yes
Postcode : B90

22 Jun 2021
People found this helpful4

Recently bought a property sold through Simon Burt Estate Agents. They were, on more than one occasion, the only party within the chain where I could get up to the minute information and progress when things slowed down. Thanks especially to ... Read Full Review

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The whole purchase process ...

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5 Star Review
UserName

UserName

By : 'Kaustav'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92

22 Jun 2021
People found this helpful4

The whole purchase process was quite smooth. When we wanted to arrange a second viewing following the acceptance of our offer, it was arranged ... Read Full Review

Comments (0)Was this helpful?:
Fantastic Customer ...

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5 Star Review
UserName

By : 'Sunita'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £340000
Would you recommend ? : Yes
Postcode : CV9

10 Jun 2021
People found this helpful5

I have known Simon and his team for over 3 years, and have purchased and sold properties through them during this time. The service I received was fantastic, everything has always been on time and accurate, and precise. I would highly recommend Simon Burt to anyone selling or purchasing as you ... Read Full Review

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Definitely ...

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5 Star Review
UserName

By : 'Sarah'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £225000
Would you recommend ? : Yes
Postcode : B26

2 Jun 2021
People found this helpful4

This is the second time we have used Simon Burt, this time for a sale. The service is super, friendly team, helpful and always on your side to get things across the line! I have recommended Simon to others and I would not hesitate to use him again myself. Also a special mention to Ellie who we ... Read Full Review

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We had a very positive ...

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5 Star Review
UserName

By : 'Julie'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £715000
Would you recommend ? : Yes
Postcode : B91

25 May 2021
People found this helpful4

We had a very positive experience with Simon and his team. Professional from the beginning. Ellie was great in contacting us regularly to update us on all proceedings. I would not hesitate to use this company again. Worth the 5 star ... Read Full Review

Comments (0)Was this helpful?:
Kudos to Simon and his ...

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5 Star Review
UserName

By : 'Chris'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £170000
Would you recommend ? : Yes
Postcode : B92

25 May 2021
People found this helpful4

Simon and his team have been thoroughly brilliant throughout the whole buying process. As a first time buyer I embarked with trepidation to be fair, especially after having not had a great experience with another agent just beforehand. Simon conducted the viewing, and was clearly both ... Read Full Review

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We sold our apartment through ...

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5 Star Review
UserName

By : 'Ashley'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : Yes
Postcode : B92

13 May 2021
People found this helpful4

We sold our apartment through Simon Burt and could not rate the service from Simon and the whole of his team highly enough. The initial valuation and consultation was friendly, informative and no pressure. The marketing of the property including the imaging was of an excellent standard. Simon ... Read Full Review

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Using Simon Burt estate ...

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5 Star Review
UserName

By : 'Graeme'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £500000
Would you recommend ? : Yes
Postcode : B91

5 May 2021
People found this helpful3

Using Simon Burt estate agents was our first choice and from start to finish I was extremely happy with the service we received and the value for money. We had 10 viewings and 2 offers within the first week or so. After accepting one of the offers our house sale completed 6 months later. ... Read Full Review

Comments (0)Was this helpful?:
Simon and the team (including ...

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5 Star Review
UserName

By : 'No'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90

29 Apr 2021
People found this helpful4

Simon and the team (including Maddy, Ellie and Dawn) were a joy to deal with, we received a polite and professional service throughout the marketing, viewings, sales and post sales process. Simon really expressed the level of enthusiasm for our property and was clearly passionate about marketing ... Read Full Review

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A big thanks to Simon and his ...

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5 Star Review
UserName

UserName

By : 'Mark'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £507500
Would you recommend ? : Yes
Postcode : B91

27 Apr 2021
People found this helpful2

A big thanks to Simon and his team for all their help in selling our property which happened in only a few weeks. We haven't moved home for over 30 years so Simon was incredibly helpful and guided us through the process which can be quite stressful at times. His team were really friendly and ... Read Full Review

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Excellent customer ...

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5 Star Review

By : 'Sarah'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £227500
Would you recommend ? : Yes
Postcode : B92

27 Apr 2021
People found this helpful3

Simon and his team have been fantastic throughout the whole process of sale. From the sales team Ellie was great in informing us of viewings and keeping us updated throughout the process when we received our initial offer. Post sales and Lorraine has been great with liaising with all parties to ... Read Full Review

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Absolutely exceptional ...

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5 Star Review
UserName

UserName

By : 'Jason'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £900000
Would you recommend ? : Yes
Postcode : WR11

26 Apr 2021
People found this helpful2

Absolutely exceptional service. Excellent marketing led to lots of viewings and a prompt sale at the price we were hoping for. Tremendous post sale support and assistance. Friendly, helpful staff for whom nothing was too much trouble. A real difference in quality from other agents we have used in ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below. Information for Customers Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level. Stage One – Verbal Complaint All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. Stage Two – Written Complaint If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. Stage Three - The Property Ombudsman After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.

Last updated at 6/22/2020, 5:28:41 AM by allAgents

Awards won by Simon Burt The Estate Agent

Regional Awards Won by Simon Burt The Estate Agent

Individual Branch Awards

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