The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 657 Reviews
98% Recommended
99% sales valuation accuracy
93% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 99.00% | 93.00% | £39,000 | £35,500,066 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 0 | 0 | 419 | 5 | 210 | 9 | 7 | 1 |
Simon Burt The Estate Agent
Malvern House, New Road, Solihull, West Midlands
B91 3DL
0121 705 4040




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By : 'Richard'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £608000
Would you recommend ? : Yes
Postcode : B91
Simon and his dedicated team worked hard to prepare our house for market and then secure the strongest buyer. Through all the twists and turns of selling the house, nothing was too much trouble. We were treated with respect and kindness, and during the important sales progression period we always ... Read Full Review


By : 'Mark'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV7
Great service from start to finish. Really friendly people to deal with. Very helpful when answering all my questions. Would definitely use them again! Thank ... Read Full Review


By : 'Fiona'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B14
I highly recommend using Simon Burt The Estate Agent. As a first time seller I was unsure what the sales process would be like but Simon and the team kept me well informed and updated throughout the sale journey. Everyone I dealt with was professional and friendly, the service was brilliant. Will ... Read Full Review


By : 'Raj'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £2400000
Would you recommend ? : Yes
Postcode : CV7
Simon and his team did an incredible job selling out country house. The whole process was smooth and extremely professionally managed and nothing was to much bother. The photographic work and the drone footage was out of this world and the attention to detail. The exceptional high standards Simon ... Read Full Review

By : 'Hannah'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £505000
Would you recommend ? : Yes
Postcode : B90
Fantastic 5 star experience - first time sellers. Being our first home that we have sold we didn't know what to expect. However, all of our worries quickly disappeared when we began dealing with Simon and his team. Simon and Lorraine made the process of selling out first home so easy and ... Read Full Review


By : 'D'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £195000
Would you recommend ? : Yes
Postcode : B90
Excellent Service, nothing was to much trouble. The team's professional approach provided the right level of support and a quick sale. First class ... Read Full Review


By : 'Peter'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £330000
Would you recommend ? : Yes
Postcode : B27
This is the second time we have used Simon to sell a property for us and his expertise and professionalism enabled us to achieve a Very successful outcome on both occasions.. The team who support him provide the critical support to ensure the details are managed thoroughly and the customer ... Read Full Review


By : 'Anna'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV4
Cannot fault the service received when buying a property with Simon Burt. Everyone I spoke to was lovely and genuinely seemed excited for me buying my first property which just made the experience that bit more special. With there being no chain they were happy to accommodate the move for a date I ... Read Full Review


By : 'Louise'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £253000
Would you recommend ? : Yes
Postcode : CV10
Simon offered a great affirdable package whereby they advertised the property, but you do the show rounds yourself. As soon as ny home went on the market, they lined up 7 viewings for the first weekend. We then had 4 offers from the 7 viewings! I couldn't believe how quick my property sold! ... Read Full Review

By : 'Ann'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £330000
Would you recommend ? : No
Postcode : B27
Very efficient and friendly team. Appropriate regular update on sales progression and liaison with all relevant individuals to ensure smooth progression from viewing through to completion. Would highly ... Read Full Review


By : 'Ben'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B28
I recently sold my flat through Simon Burt and I am delighted with the service that they provided. Importantly for me, I was kept updated throughout the process and the sale went through without any issues. Simon and his team showed great professionalism and a deep understanding of the property ... Read Full Review


By : 'Palaniappan'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91
Shown the house around, said its salient point to buy the property and also helped us to negotiate to get the house with all the accessories and ... Read Full Review


By : 'gagahome'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92
great communication and effecient through out the staff have been very helpful, will use again if any thing new comes up to the ... Read Full Review

By : 'Sabitha'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91
Excellent and prompt service. Good knowledge of the property being sold. Always responded to our queries and were always ... Read Full Review


By : 'Dan'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £554000
Would you recommend ? : Yes
Postcode : B91
Second time using Simon and the team to sell my home. Would highly recommend - they managed lots of moving parts exceptionally ... Read Full Review


By : 'Karen'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £485000
Would you recommend ? : Yes
Postcode : B93
Excellent service from start to finish, friendly and efficient. Simon and his staff went the extra mile to help, particularly Lorraine - Sales progression team ... Read Full Review


By : 'Richard'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £471000
Would you recommend ? : Yes
Postcode : B91
Simon and his team provided an outstanding professional service throughout ensuring that we were informed every step of the way. Highly ... Read Full Review


By : 'Anna'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £270000
Would you recommend ? : Yes
Postcode : B91
Simon and his team provided me with a five star experience from start to finish. They were all highly professional yet approachable. I would highly recommend the team to anyone looking to sell their ... Read Full Review
By : 'Dr'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B91
Friendly and personalised advice, flexible viewings around the client needs. The sales progression team were very helpful post sale to achieve the target completion date. Would definitely ... Read Full Review

By : 'Saima'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90
Excellent customer service from Simon Burt Estate Agents. Simon has just sold our property a couple of months ago and we must say that the service was extremely great. We were informed throughout the whole process of our sale. Kept us updated with feedback from viewings and made sure to follow up ... Read Full Review
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Complaints Procedure Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below. Information for Customers Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level. Stage One – Verbal Complaint All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. Stage Two – Written Complaint If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. Stage Three - The Property Ombudsman After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 6/22/2020, 5:28:41 AM by allAgents