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Simon Burt The Estate Agent
5/5, 657 Reviews
98% Recommended
99% sales valuation accuracy
93% sales fee satisfaction
Simon Burt The Estate Agent is an independent estate agency specialising in residential property sales, based in Solihull Town Centre and operating from historic Malvern House a delightful, floodlit Grade 2 listed building situated on New Road nearby St Alphege Church and adjacent to Malvern Park.
Latest Reviews
Mr & Mrs Richmond
Paul Franklin
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 99.00% | 93.00% | £39,000 | £35,500,066 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 6 | 0 | 0 | 0 | 419 | 5 | 210 | 9 | 7 | 1 |
Areas covered
- Balsall Common
- Birmingham
- Dorridge
- Knowle
- Solihull
Address
Simon Burt The Estate Agent
Malvern House, New Road, Solihull, West Midlands
B91 3DL
0121 705 4040
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:00 - 20:00
- 08:00 - 20:00
- 08:00 - 20:00
- 08:00 - 20:00
- 08:00 - 20:00
- 09:00 - 17:00
- 10:00 - 16:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
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Great service as buyers! We ...
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5 Star Review
By : 'SA'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £351000
Would you recommend ? : Yes
Postcode : B92
14 Dec 2022
People found this helpful1
Great service as buyers! We wished we used them for the sale of our home. Communication and efficiency was shown ... Read Full Review
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good personal service and ...
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5 Star Review
By : 'venice'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £750000
Would you recommend ? : Yes
Postcode : B90
14 Dec 2022
People found this helpful2
good personal service and attention to detail and sold house within 3three months at a difficult time in the market highly recommended excellent ... Read Full Review
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Faultless performance from ...
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5 Star Review
By : 'Brian'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £365000
Would you recommend ? : Yes
Postcode : B91
14 Dec 2022
People found this helpful2
Faultless performance from beginnnig to end, property sold in 3 days at £40k above asking price, communication was excellent. Very ... Read Full Review
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Great team to deal ...
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5 Star Review
By : 'MC'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91
1 Nov 2022
People found this helpful4
Simon and the team are very professional with a great level of communication. As a buyer, I felt they were supportive from frist viewing to ... Read Full Review
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First Class ...
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5 Star Review
By : 'Steve'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £950000
Would you recommend ? : Yes
Postcode : B90
24 Oct 2022
People found this helpful4
We were very clear from the outset what our expectations were of an estate agent, Simon and the team far exceeded that expectation. They were very responsive, provided excellent communication and worked closely with us throughout the sales process. Simon took the time to understand our needs and ... Read Full Review
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Five ...
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5 Star Review
By : 'Clare'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B90
20 Oct 2022
People found this helpful3
A highly personal service from Simon and his team. Their responsiveness and professionalism made the whole process of buying the property smooth and kept the time taken from making our offer to completion ... Read Full Review
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Simon and the team delivered ...
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5 Star Review
By : 'Dan'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £276000
Would you recommend ? : Yes
Postcode : B91
17 Oct 2022
People found this helpful4
Simon and the team delivered a fantastic service throughout the sales process. They secured a great price for my property and helped immensely in ensuring all the right parties talked at the right ... Read Full Review
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Highly professional and ...
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5 Star Review
By : 'Steve'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £322500
Would you recommend ? : Yes
Postcode : B92
26 Sept 2022
People found this helpful2
Highly professional and personal service from Simon and his whole team from the first contact through to the conclusion of the sale! The whole process couldn't have been ... Read Full Review
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We recently purchased a house ...
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5 Star Review
By : 'Dr'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £325000
Would you recommend ? : Yes
Postcode : B91
22 Sept 2022
People found this helpful2
We recently purchased a house through Simon Burt estate agents. Simon was attentive and responded to our enquiries promptly and in a professional manner.He kept the deal on track and even dropped the key off to us in person on completion day. Amazing service well ... Read Full Review
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Great ...
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5 Star Review
By : 'Lil'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £348500
Would you recommend ? : Yes
Postcode : B90
21 Sept 2022
People found this helpful3
I couldn’t have asked for a better service from Simon and his team. They were extremely helpful and accommodating at every stage of my purchase and I wouldn’t hesitate to recommend using them to friends and ... Read Full Review
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A thoroughly professional ...
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5 Star Review
By : 'stuart'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £347500
Would you recommend ? : Yes
Postcode : B90
21 Sept 2022
People found this helpful3
A thoroughly professional service from beginning to end. During our initial meeting with Simon, he set out our options and applied no pressure on us at all. He both understood and reassured us with regard selling our home and made our decision to proceed a relatively simple one. The photographs ... Read Full Review
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Efficient service kept up to ...
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5 Star Review
By : 'Gerry'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B92
24 Aug 2022
People found this helpful2
Efficient service kept up to date throughout and take care of everything for you sold property quickly. Friendly staff ... Read Full Review
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The Selling Agent acted very ...
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5 Star Review
By : 'Ian'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91
22 Aug 2022
People found this helpful2
The Selling Agent acted very professionally throughout our purchase which was made very difficult at times, due to probate issues, however Simon and his Team got us there in the end. Well Done Team Simon ... Read Full Review
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Couldn't fault the ...
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5 Star Review
By : 'Brendon'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £245000
Would you recommend ? : Yes
Postcode : B92
19 Aug 2022
People found this helpful2
Having dealt with Simon and his excellent team six years ago when we purchased our first property, they were the obvious choice when it came to selling up and moving this time. From start to finish their service has been first class - with a particular mention for Susie from sales progression, who ... Read Full Review
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Excellent service from ...
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5 Star Review
By : 'Nicola'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92
19 Aug 2022
People found this helpful2
Excellent service from viewing to completion. Thank you to Simon and his team for helping us to buy our new ... Read Full Review
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Helpful staff & easy ...
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5 Star Review
By : 'Heather'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £245000
Would you recommend ? : Yes
Postcode : B92
18 Aug 2022
People found this helpful2
Very helpful staff. Viewing easily arranged and carried out & sale progression easy too! Any queries were answered quickly and ... Read Full Review
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Great ...
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5 Star Review
By : 'Tom'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £295000
Would you recommend ? : Yes
Postcode : B93
18 Aug 2022
People found this helpful2
Great professional Service from Simon and Staff ,always Available to answer our any questions we had. I would recommend anyone wishing to sell their property to use Simon Burt Estate ... Read Full Review
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Excellent Service from start ...
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5 Star Review
By : 'Joan'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £170000
Would you recommend ? : Yes
Postcode : B91
12 Aug 2022
People found this helpful2
We chose Simon Burt The Estate Agent as we believed going for an independent estate agent would prove beneficial. How right we were. We felt we were looked after well, with an understanding of our position and that we mattered as customers. I would recommend Simon Burt - both him personally and his ... Read Full Review
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Very happy with the service ...
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5 Star Review
By : 'Jessica'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £200000
Would you recommend ? : Yes
Postcode : B90
10 Aug 2022
People found this helpful2
Very happy with the service Simon and the team supplied for me whilst selling my property. It was efficient, professional and personable. I felt well rest assured my property sale was in the best hands from start to finish. Thanks ... Read Full Review
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The whole experience from ...
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5 Star Review
By : 'Clare'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £491000
Would you recommend ? : Yes
Postcode : CV7
5 Aug 2022
People found this helpful2
The whole experience from start to finish was excellent. I initially saw 3 agents but felt Simon knew exactly what he was talking about which was proved to be true. All communication with the office was both helpful and professional, I was given weekly updates and any questions were answered ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below. Information for Customers Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level. Stage One – Verbal Complaint All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. Stage Two – Written Complaint If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. Stage Three - The Property Ombudsman After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 6/22/2020, 5:28:41 AM by allAgents
