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Simon Burt The Estate Agent

5/5, 657 Reviews
98% Recommended

99% sales valuation accuracy

93% sales fee satisfaction

Contact Us
Simon Burt The Estate Agent is an independent estate agency specialising in residential property sales, based in Solihull Town Centre and operating from historic Malvern House a delightful, floodlit Grade 2 listed building situated on New Road nearby St Alphege Church and adjacent to Malvern Park.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale99.00%93.00%£39,000£35,500,066
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
60004195210971
Areas covered
  • Balsall Common
  • Birmingham
  • Dorridge
  • Knowle
  • Solihull
Address

Simon Burt The Estate Agent
Malvern House, New RoadSolihull, West Midlands
B91 3DL
0121 705 4040

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:00 - 20:00
  2. 08:00 - 20:00
  3. 08:00 - 20:00
  4. 08:00 - 20:00
  5. 08:00 - 20:00
  6. 09:00 - 17:00
  7. 10:00 - 16:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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BRANCH ASSET
Excellent ...

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5 Star Review
UserName

UserName

By : 'Mr'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £510000
Would you recommend ? : Yes
Postcode : B92

1 Oct 2023
People found this helpful3

As buyers, we dealt with many agents - Simon Burt were by far the best. They were professional and responsive and gave a personalised experience that was unmatched - highly ... Read Full Review

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Professional and helpful ...

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5 Star Review
UserName

By : 'Katrina'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B90

1 Oct 2023
People found this helpful2

Professional and helpful estate agents. Good follow up. Very ... Read Full Review

Comments (0)Was this helpful?:
Outstanding ...

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5 Star Review
UserName

UserName

By : 'Chris'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £260000
Would you recommend ? : Yes
Postcode : B90

1 Oct 2023
People found this helpful2

You really must ask Simon Burt to list your property. We’ve used Simon Burt twice in recent years and its paid us dividends. We wasted a lot of time with other agents who got their valuations wrong and misread the market. Simon Burt got it spot on, achieving more interest, more ... Read Full Review

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Excellent Service throughout ...

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5 Star Review
UserName

UserName

By : 'Glenn'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £430000
Would you recommend ? : Yes
Postcode : CV5

1 Sept 2023
People found this helpful2

Excellent Service throughout the whole process. Simon and the team were very attentive at every step of the way. Things can get challenging throughout the process of purchasing and selling. Our initial sale fell through, however the quick response from Simon and the team meant the property was back ... Read Full Review

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We are now in our new home; ...

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5 Star Review
UserName

By : 'Roger'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £360000
Would you recommend ? : Yes
Postcode : B92

19 Aug 2023
People found this helpful3

We are now in our new home; thanks to Simon Burt The Estate Agent and his team. We had lived in our previous home for 40 years but circumstances had changed and meant that we needed to be nearer family. Having already found a new build property that met all our requirements, it was imperative that ... Read Full Review

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Simon Burt Estate Agents did ...

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5 Star Review
UserName

UserName

By : 'Paul'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £185000
Would you recommend ? : Yes
Postcode : B92

17 Aug 2023
People found this helpful3

Simon Burt Estate Agents did a great job from finding multiple buyers for my property to following the sale through to completion. They helped to overcome complex issues that arose with the selling a leasehold property, and although the process was long it would have been a lot longer if it ... Read Full Review

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We could not have been ...

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5 Star Review
UserName

UserName

By : 'Stuart'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B91

16 Aug 2023
People found this helpful2

We could not have been happier with Simon and his team in the selling of our house. The local knowledge, personal touches and quality of service from the first meeting and throughout the entirety of the process left us very impressed. We would be delighted to recommend ... Read Full Review

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Photo of Paul FranklinPaul ...

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5 Star Review
UserName

UserName

By : 'Paul'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92

24 Jul 2023
People found this helpful3

Photo of Paul Franklin Paul Franklin 18 hours ago If there was 10 stars , we would give Simon 11 ! Totally professional,friendly and with excellent communication skills.Nothing was too much trouble for the team and always a pleasure to talk to them . Would definitely recommend. Thank ... Read Full Review

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5 star service from start to ...

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5 Star Review
UserName

UserName

By : 'Ged'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £280000
Would you recommend ? : Yes
Postcode : B91

5 Jul 2023
People found this helpful3

5 star service from start to finish. Would Highly ... Read Full Review

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Outstanding ...

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5 Star Review
UserName

By : 'Jenine'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92

4 Jul 2023
People found this helpful3

My experience from start to finish was fantastic. A warm, friendly and efficient service from all staff. It felt like they really cared about me and my journey and I'm the purchaser, can't imagine the service the vendors got! For me, communication and delivery is most important and I ... Read Full Review

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The first agency who ...

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5 Star Review
UserName

UserName

By : 'Noel'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B91

26 Jun 2023
People found this helpful3

The first agency who approached the sale of my property in a professional, caring manner. Highly recommend this company, faultless from start to finish. Tremendous back up ... Read Full Review

Comments (0)Was this helpful?:
Best estate agent we've ...

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5 Star Review
UserName

UserName

By : 'Mark'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £249100
Would you recommend ? : Yes
Postcode : B92

6 Jun 2023
People found this helpful2

Best estate agent we've ever worked with. We literally can't fault them. Everyone who we worked with throughout the process communicated with us so well, kept us in the loop and chased our buyers regularly. I've never had confidence with previous estate agents over the years ... Read Full Review

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Great experience, good ...

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5 Star Review
UserName

UserName

By : 'antonio'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91

9 May 2023
People found this helpful2

Great experience, good communication with a few hiccups but with a lot of good will and patience all was sorted in the end ... Read Full Review

Comments (0)Was this helpful?:
The Service from Simon Burt ...

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5 Star Review
UserName

UserName

By : 'Miss'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £350000
Would you recommend ? : Yes
Postcode : B91

30 Mar 2023
People found this helpful2

The Service from Simon Burt Estate Agents was superb from start to finish. There were several legal issues with the property but they kept me informed and were very patient throughout the whole process. Thank you to Simon and Charlotte for all your help with buying my perfect ... Read Full Review

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Simon Burt and his team were ...

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5 Star Review
UserName

UserName

By : 'Rabia'
Branch : Solihull, Malvern House, New Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B91

25 Mar 2023
People found this helpful1

Simon Burt and his team were an absolute pleasure to work with throughout. Before I used them, my property was marketed with another estate agent and unfortunately that experience was quite poor. Right from the beginning, I was so impressed with the sale of my property with Simon’s team. ... Read Full Review

Comments (0)Was this helpful?:
Realistic, reassuring ...

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5 Star Review
UserName

UserName

By : 'Charles'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £960000
Would you recommend ? : Yes
Postcode : B90

22 Mar 2023
People found this helpful2

We instructed Simon on our sale after our experience dealing with Simon as buyers. Estate Agents need to act in the best interests of the seller, but that means looking after buyers. We also had some requirements specific to our sale, which Simon handled just as we wished. We felt he was realistic, ... Read Full Review

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Exceptional Service as a ...

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5 Star Review
UserName

By : 'Sue'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £325000
Would you recommend ? : Yes
Postcode : B92

1 Mar 2023
People found this helpful3

I have used Simon for my last three house sales and he has also sold property for my family. He is our go-to estate agent and we would not consider using anyone else. Simon and his team provide excellent customer service. The team kept me informed at every stage of my house sale and pushed through ... Read Full Review

Comments (0)Was this helpful?:
A very dedicated Team and ...

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5 Star Review
UserName

UserName

By : 'Haynes'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £195000
Would you recommend ? : Yes
Postcode : B90

22 Dec 2022
People found this helpful2

A very dedicated Team and Simon was amazing. Having had a very stressful year with buyers pulling out due to illness and change of heart due to the economic uncertainty, Simon has been a pillar of strength and support and was always on hand to help (even when the help was not necessarily part of ... Read Full Review

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Fantastic service from Simon ...

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5 Star Review
UserName

By : 'Emalie'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £255000
Would you recommend ? : Yes
Postcode : B26

16 Dec 2022
People found this helpful2

Fantastic service from Simon and the team. Moving house is an incredibly stressful time but they did everything they could to make it easier. Communication was brilliant and they were always available when needed. Thank ... Read Full Review

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You get what you pay ...

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5 Star Review
UserName

UserName

By : 'James'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £11000000
Would you recommend ? : Yes
Postcode : B91

16 Dec 2022
People found this helpful2

Sold! Actually sold. Not an under valued drawn out, pulled at the last minute offer. Not open market or we sell off market or any other marketing spin. If you want to sell your house the team at Simon Burt and most definitely Simon himself get the job done. Forget the online agents, the 0.5% to 1% ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below. Information for Customers Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level. Stage One – Verbal Complaint All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. Stage Two – Written Complaint If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. Stage Three - The Property Ombudsman After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.

Last updated at 6/22/2020, 5:28:41 AM by allAgents

Awards won by Simon Burt The Estate Agent

Regional Awards Won by Simon Burt The Estate Agent

Individual Branch Awards

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