The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 657 Reviews
98% Recommended
99% sales valuation accuracy
93% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 99.00% | 93.00% | £39,000 | £35,500,066 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 0 | 0 | 419 | 5 | 210 | 9 | 7 | 1 |
Simon Burt The Estate Agent
Malvern House, New Road, Solihull, West Midlands
B91 3DL
0121 705 4040




No Branch Video found...



By : 'Richard'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £600000
Would you recommend ? : Yes
Postcode : B91
Pleasant and helpful throughout the purchase experience. Kept in touch with progress ... Read Full Review


By : 'Emma'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £407000
Would you recommend ? : Yes
Postcode : B92
Fantastic customer service from start to finish. Would highly ... Read Full Review

By : 'Matt'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £265000
Would you recommend ? : Yes
Postcode : B92
I can’t thank you all enough!!! Simon and the whole team were absolutely fantastic the whole way through my first house purchase, there was always time for a call and quick responses to any questions just ... Read Full Review


By : 'Luke'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B92
Incredible service! Simon clearly knows the market and how to sell property. I had about a dozen of viewings arranged immediately after the listing went live with new enquiries coming in constantly which led to a bidding war resulting in me accepting an offer notably over the already good asking ... Read Full Review


By : 'Paul'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91
Great service from Simon Burt and his team. Highly recommend this superb local Estate agency. They answered all questions and kept me and my family informed every stage of the purchase. Simon went that extra mile to ensure we completed within the specified timeframe! Good knowledge of the ... Read Full Review


By : 'John'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £720000
Would you recommend ? : Yes
Postcode : B91
I was recommended Simon by a previous client of his ,and boy a I glad he did Simon and his teams attention to detail is excellent also keeping us informed every step of the way even though he was under pressure from others involved. Great work Simon so glad we found ... Read Full Review


By : 'Minnie'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £130000
Would you recommend ? : Yes
Postcode : B91
Dear Simon Burt Estate Agents and Team, I wanted to extend my sincere thanks to you and your team for all your outstanding support throughout the sale of my property. Your teams expertise and dedication made the process smooth and successful. I truly appreciate everyone hard work. Thank you all ... Read Full Review

By : 'Zahraa'
Branch : Solihull, Malvern House, New Road
Services : Land & New Homes (I bought a new property)
Sold price : £700000
Would you recommend ? : Yes
Postcode : WS5
We would like to thank Simon and the team for the brilliant services they provided with our house purchase. They were efficient and very attentive to all our queries and led us through the process ... Read Full Review


By : 'Lynnette'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £795000
Would you recommend ? : Yes
Postcode : B91
Very impressed with the service and even delivered the keys to us on completion date so we did not have the hassle of picking the keys up on the day we ... Read Full Review


By : 'Tom'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £125000
Would you recommend ? : Yes
Postcode : B92
Great experience with Simon Burt. He and the team were knowledgeable and professional getting multiple offers quickly, and keeping us informed throughout the ... Read Full Review

By : 'Laura'
Branch : Solihull, Malvern House, New Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : B90
Simon helped us from the outset in our property search, we ended up selling our property with Simon after some negative experiences with other agents. From start to finish Simon and his team were there to help with any queries we had. Communication and honesty are what the industry often lacks, ... Read Full Review


By : 'Sarah'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £700000
Would you recommend ? : Yes
Postcode : WS5
I recently had the pleasure of working with Simon Burts Estate Agency to sell my latest development, and I couldn't be more pleased with the experience. From the moment we instructed them, the team was quick and efficient, appraising the house, taking professional photos, and listing the ... Read Full Review


By : 'Sadaf'
Branch : Solihull, Malvern House, New Road
Services : Letting (As a Owner)
Rent PCM : £362500
Would you recommend ? : Yes
Postcode : B91
We approached SB estate agents to purchase a house. Our house was on sale with another agent. It had been for 3 months , multiple viewings and just 2 offers. We decided to go with Simon Burt to sell our house and the purchase of our house was listed with them already. Wishing 2 weeks of being ... Read Full Review


By : 'Zak'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92
Simon and his team are wonderful to work with. I'd met Simon at my first viewing and he maintained constant contact throughout and as a first time buyer the whole process is a little daunting. Except having Simon and his team behind me gave me the information and reassurance I was seeking at ... Read Full Review


By : 'Ruth'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £645000
Would you recommend ? : No
Postcode : B91
Extremely professional and personable service. Really couldn’t fault Simon and the fabulous team. All of the viewings were personally conducted by Simon. There were regular telephone and email updates all the way through from arranging viewings to sales completion. Ultimately made the ... Read Full Review


By : 'Natalie'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £376000
Would you recommend ? : Yes
Postcode : CV5
This is the second home I have sold with Simon and his team, and from start to finish they are all friendly, professional, realistic and extremely supportive. The house was marketed perfectly, the photographs displayed our family home how we had hoped and clearly demonstrated how much work and ... Read Full Review


By : 'Alison'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £270000
Would you recommend ? : Yes
Postcode : B37
Fantastic service and friendly helpful Simon and all his team have been fantastic throughout the sale of my parents house, it was a very hard and emotional time for myself and my family, they were very supportive, professional and considerate. They always kept us regularly updated on all ... Read Full Review


By : 'Rachel'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B92
Simon and his team have been fantastic throughout the whole sale process. I've sold two properties through Simon and have been treated to a high level of professionalism and support throughout both. The team are genuine and friendly, and their customer service is brilliant. I would highly ... Read Full Review

By : 'Luke'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B92
Fantastic service supportive and went out of their way to communicate with us throughout the whole process. Can't recommend them enough as they made the moving process much easier! Thanks go to the whole team, Maddy, Simon, Ellie and ... Read Full Review


By : 'Trish'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : B93
A friendly, attentive and professional service from Simon Burt and his team. Good communication throughout an unnecessarily prolonged process which finally concluded satisfactorily. Thank you to Simon and ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below. Information for Customers Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level. Stage One – Verbal Complaint All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. Stage Two – Written Complaint If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. Stage Three - The Property Ombudsman After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 6/22/2020, 5:28:41 AM by allAgents