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Simon Burt The Estate Agent

5/5, 658 Reviews
98% Recommended

99% sales valuation accuracy

93% sales fee satisfaction

Contact Us
Simon Burt The Estate Agent is an independent estate agency specialising in residential property sales, based in Solihull Town Centre and operating from historic Malvern House a delightful, floodlit Grade 2 listed building situated on New Road nearby St Alphege Church and adjacent to Malvern Park.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale99.00%93.00%£39,000£35,500,066
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
60004205210971
Areas covered
  • Balsall Common
  • Birmingham
  • Dorridge
  • Knowle
  • Solihull
Address

Simon Burt The Estate Agent
Malvern House, New RoadSolihull, West Midlands
B91 3DL
0121 705 4040

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:00 - 20:00
  2. 08:00 - 20:00
  3. 08:00 - 20:00
  4. 08:00 - 20:00
  5. 08:00 - 20:00
  6. 09:00 - 17:00
  7. 10:00 - 16:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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An exceptional estate agency, ...

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5 Star Review
UserName

By : 'Hash'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £550000
Would you recommend ? : Yes
Postcode : B912

23 Feb 2018
People found this helpful5

An exceptional estate agency, I've dealt with many but this one stands out by far. Particular thanks to Sue and Simon, efficient, honest, capable and quite simply made my life so much easier! Ideal for a working mother with young children. I can't thank them ... Read Full Review

Comments (0)Was this helpful?:
Want to say a big thank you ...

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5 Star Review
UserName

By : 'Lindsey'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B70

17 Feb 2018
People found this helpful4

Want to say a big thank you to Simon Burt, Callum and Sue. We saw the house we wanted buy in late October and we loved it. We really wanted the keys before Christmas, which we knew was quite tight! After 7 weeks believe it or not we got the keys to our beautiful new home on the 18th December and it ... Read Full Review

Comments (0)Was this helpful?:
I would Highly recommend ...

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5 Star Review
UserName

By : 'Mrs'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £265000
Would you recommend ? : Yes
Postcode : CV7

13 Feb 2018
People found this helpful3

I would Highly recommend Simon and his team! They have gone above and beyond to help me from start to finish with my sale and i can't praise them enough! Knowledgeable and courteous at all times a great agent to deal with! very ... Read Full Review


Comments on Agent Fees

fees were very reasonable and with their dedication i was happy to pay them.

Comments (0)Was this helpful?:
What a pro-active, ...

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5 Star Review
UserName

By : 'Delighted'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B91

19 Jan 2018
People found this helpful3

What a pro-active, professional and enthusiastic team Simon and his staff are. They kept us informed throughout and responded quickly to our phone calls. We switched to Simon Burt and were immediately impressed after failing to sell our property with another agent. Superior photographs by Maddy, ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Very pleased with the service ...

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4 Star Review
UserName

By : 'Delighted'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £870000
Would you recommend ? : Yes
Postcode : B91

19 Jan 2018
People found this helpful3

Very pleased with the service provided. In comparison with a previous estate agent SB provided a: - steady stream of viewers, - superior online presentation of the property and - professional end to end viewing ... Read Full Review


Comments on Agent Fees

Yes very good.

Comments (0)Was this helpful?:
Its well known that the ...

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5 Star Review
UserName

By : 'Mr'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £450
Would you recommend ? : Yes
Postcode : B91

19 Jan 2018
People found this helpful4

Its well known that the Solihull property market is a daunting one to say the least. The local high street brands use this to their advantage. After months of searching for the right home our luck changed when we met Simon ... At last an estate agent thats interested in the people behind the sale. ... Read Full Review


Comments on Agent Fees

N/a as a buyer

Comments (0)Was this helpful?:
**REPEAT CUSTOMER** This is ...

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5 Star Review
UserName

By : 'Matt'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £345000
Would you recommend ? : Yes
Postcode : WR11

7 Jan 2018
People found this helpful5

**REPEAT CUSTOMER** This is now the second time in 2 years we have used Simon Burt the Estate Agent. Simon and his team have yet again delivered a faultless, professional yet friendly service, in dealing with the sale of our property. I would definitely recommend Simon to anybody who is considering ... Read Full Review


Comments on Agent Fees

Great value for money

Comments (0)Was this helpful?:
Many thanks to Simon and all ...

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5 Star Review
UserName

By : 'Richard'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £450000
Would you recommend ? : Yes
Postcode : B91

2 Jan 2018
People found this helpful5

Many thanks to Simon and all his team. Excellent communication and service at all stages of the sale.As ever with buyers relying on other purchasers in the chain there was the odd hiccup. A special thanks to Sue for chasing up solicitors, purchasers etc and moving the sale along as smoothly as ... Read Full Review


Comments on Agent Fees

Agents fees were fair when taking into account all the communication and effort with the sales progression

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I cannot put into words how ...

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5 Star Review
UserName

By : 'AKASH'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B90

19 Dec 2017
People found this helpful4

I cannot put into words how happy we are with the personal service from Simon and the team. Having dealt with numerous estate agents in the past, SB's is by far the best. They make the buying/selling process so easy and stress free and I can guarantee that as long as we live in an area where ... Read Full Review

Comments (0)Was this helpful?:
Simon made a great first ...

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5 Star Review

By : 'Mrs'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £555000
Would you recommend ? : Yes
Postcode : B91

11 Dec 2017
People found this helpful5

Simon made a great first impression when initially discussing our house sale. We the dealt mostly with Callum, who was both friendly and efficient. We had an offer within 3weeks and we completed our sale 4 weeks later. Overall a really positive experience and we would recommend Simon Burt to ... Read Full Review


Comments on Agent Fees

Very competitive

Comments (0)Was this helpful?:
I am a fellow Estate Agent ...

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5 Star Review
UserName

By : 'Jeff'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92

5 Dec 2017
People found this helpful4

I am a fellow Estate Agent but from the other end of the country ( Isle of Wight). It has been a pleasure to deal with Simon Burt and his company. All too often agents are given bad press but I found Simon to be most helpful and knowledgeable. He responds and reports back to clients in very ... Read Full Review

Comments (0)Was this helpful?:
Callum was great to talk ...

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5 Star Review

By : 'great'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92

3 Dec 2017
People found this helpful4

Callum was great to talk to..provided info when required and also promised to call back which he always adhered to. Only issue i have was he was sometimes hard to get hold off as out on visits ... Read Full Review


Comments on Agent Fees

We only purchased a property from simon burt so no fees

Comments (0)Was this helpful?:
Very smooth process, good ...

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5 Star Review
UserName

By : 'Ilyas'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92

1 Dec 2017
People found this helpful3

Very smooth process, good lines of communication throughout. Would be more than happy to work with them again in the ... Read Full Review

Comments (0)Was this helpful?:
Simon and Callum helped me ...

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5 Star Review
UserName

By : 'Brett'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B90

1 Dec 2017
People found this helpful4

Simon and Callum helped me through a very difficult purchase no thanks to a set of poor sellers. They would constantly phone me with updates and meet me when ever I needed to seem them. I would have no hesitation to recommend Simon Burt and Callum is a credit to the ... Read Full Review

Comments (0)Was this helpful?:
From the sale of my previous ...

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5 Star Review

By : 'Jayme'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B92

23 Nov 2017
People found this helpful3

From the sale of my previous property through to the purchase of my recent home Simon Burt The Estate Agent was very helpful from start to finish. Offering some sound advice and getting things moving sharpish in a very professional yet friendly manner. All the staff were very helpful, going that ... Read Full Review


Comments on Agent Fees

You get what you pay for in my opinion. Not the cheapest agent, but certainly well worth the money!

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Simon and the team, ...

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5 Star Review
UserName

By : 'Nick'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £235000
Would you recommend ? : Yes
Postcode : B91

22 Nov 2017
People found this helpful3

Simon and the team, especially Simon himself, and Dawn were a huge help. When the chain broke due to unforeseen circumstances, Simon contacted me straight away, and reassured me that all wasn't lost and that he was working hard to rectify it. And rectify he did! After many conversations with ... Read Full Review


Comments on Agent Fees

As a buyer, I did not pay any fees.

Comments (0)Was this helpful?:
Simon and Sue were helpful ...

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3 Star Review
UserName

By : 'SK'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £380000
Would you recommend ? : Yes
Postcode : B90

20 Nov 2017
People found this helpful2

Simon and Sue were helpful and would always swiftly respond to my queries. I would recommend them to anyone ... Read Full Review

Comments (0)Was this helpful?:
Friendly and trustworthy. ...

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5 Star Review
UserName

By : 'TomN'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B92

20 Nov 2017
People found this helpful4

Friendly and trustworthy. Gave good advice and supported us through all stages of the process. Great photos. We were able to sell the house within 5 days of putting on ... Read Full Review


Comments on Agent Fees

Good value - went with fees upfront option

Comments (0)Was this helpful?:
Simon helped us to get a ...

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5 Star Review
UserName

UserName

By : 'And1'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B91

18 Nov 2017
People found this helpful3

Simon helped us to get a great price for our house. The picture taken by Maddy were far better than most which we have seen online. Simon was always at the end of the phone to answer our questions and offer honest advice. We feel we were given a real personal service. All the team at the office ... Read Full Review


Comments on Agent Fees

Flat fee so we knew where we stood. No sale no fee so were happy to test the market.

Comments (0)Was this helpful?:
Simon and the team were ...

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5 Star Review
UserName

By : 'Pete'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £300
Would you recommend ? : Yes
Postcode : B92

18 Nov 2017
People found this helpful2

Simon and the team were amazing. Very professional and helpful throughout. We would like to thank them all for their hard work and ... Read Full Review


Comments on Agent Fees

Good

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below. Information for Customers Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level. Stage One – Verbal Complaint All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. Stage Two – Written Complaint If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. Stage Three - The Property Ombudsman After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.

Last updated at 6/22/2020, 5:28:41 AM by allAgents

Awards won by Simon Burt The Estate Agent

Regional Awards Won by Simon Burt The Estate Agent

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