The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 657 Reviews
98% Recommended
99% sales valuation accuracy
93% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 99.00% | 93.00% | £39,000 | £35,500,066 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 0 | 0 | 419 | 5 | 210 | 9 | 7 | 1 |
Simon Burt The Estate Agent
Malvern House, New Road, Solihull, West Midlands
B91 3DL
0121 705 4040




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By : 'I'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £890000
Would you recommend ? : Yes
Postcode : CV4
We appreciated Simon's professional initial appraisal and attention to detail, resulting in a good number of viewings, and an offer agreed within 2 weeks. Although the transaction then took a while to be concluded, Simon and his staff managed the process well throughout, with a successful ... Read Full Review

By : 'Alexis'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £3000000
Would you recommend ? : Yes
Postcode : CV7
Having previous excellent experience of Simon Burt, using his company to market our property seemed the obvious choice and we weren’t disappointed. The digital marketing of the house was of a superb quality, which we feel showcased the labour of love we had put into our home, that we now ... Read Full Review


By : 'L'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B92
We chose to sell our property with Simon Burt and and they absolutely did a brilliant job! The whole experience from selling our home start to finish was done so efficiently and professionally. Their marketing and photos are always excellent and so much better than other firms. They were extremely ... Read Full Review


By : 'Alex'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £665000
Would you recommend ? : Yes
Postcode : B93
Simon and his whole team did an outstanding job of marketing and selling our house from start to finish. Great photos and property details showed our house in the best possible light. On releasing details to the market we then had over 25 viewings in the next 48 hours all fully accompanied by Simon ... Read Full Review

By : 'Mark'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £383000
Would you recommend ? : Yes
Postcode : B91
Very proactive and level headed in what has been a tumultuous time buying and selling property. Very good at keeping me up to date on the purchase of my property and keep the rest of the chain informed to. Would highly ... Read Full Review


By : 'David'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B91
A very reassuring experience, as a seller. Every member of the team was helpful, responsive and friendly throughout, whilst also being efficient and thorough. At the critical final bid stage, in a competitive sale situation, the advice we received was prudent and it proved the agents' ... Read Full Review


By : 'Matthew'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £347000
Would you recommend ? : No
Postcode : B92
Excellent service and communication. Highly recommended. Easy to contact and quick replies. I was able to purchase a great house very ... Read Full Review


By : 'Chris'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B93
It was a pleasure working with Simon and his professional team. From booking the viewing, the Covid secure viewing, the offer process, the communications from agreeing the property to completion were all detailed, seamless and gave me the upmost confidence. I would recommend Simon Burt Estate Agent ... Read Full Review


By : 'Jas'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £890000
Would you recommend ? : Yes
Postcode : CV4
Simon Burt had presented this house so well that I had to fix an appointment to come and see it even though my husband was quite reluctant to view. I was pleasantly surprised when I approached the property but once i stepped inside I felt the house was right for me - fell in love with it and the ... Read Full Review


By : 'Diane'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £290000
Would you recommend ? : Yes
Postcode : B92
Excellent service from start to finish from Simon and the team, they were friendly and professional and took great care in helping us to sell our home. Communication was great throughout and we were very impressed with quality of their work, the photographs were excellent and Simon has great local ... Read Full Review


By : 'Carol'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £550000
Would you recommend ? : Yes
Postcode : B91
I have recently purchased a property that was sold by the estate agent Simon Burt. I could not fault the agent in any way. The viewings were conducted in a friendly, efficient manner. Simon Burt was very aware of the vendor's situation and had full knowledge of the property. After the ... Read Full Review
By : 'Russell'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV4
Excellent service throughout. Kept informed & updated at all times on what became a tricky property chain. Thanks to Ellie & ... Read Full Review


By : 'Keith'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £450000
Would you recommend ? : Yes
Postcode : B91
The best local estate agent in Solihull and the surrounding areas. Simon Burt and his team did a magnificent job of selling our home and getting us the best price possible. Highly recommended. ... Read Full Review

By : 'Nick'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £263000
Would you recommend ? : Yes
Postcode : B91
Simon and the team were outstanding from start to finish. Simon is incredibly knowledgeable about thd local area and was able to give me a good impression of what my property was worth and how selling was going in my local area. Maddy took absolutely beautiful pictures of my house and it really ... Read Full Review


By : 'Sarj'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £575000
Would you recommend ? : Yes
Postcode : B91
Simon Burt were very professional in the preparation of sales details for our property. They took time to share and review documents. They came back to take additional photographs at our request without any fuss. This resulted in an offer that was made and accepted within a week! A very smooth ... Read Full Review
The fees charged were very fair for the personal support and attention provided throughout the sale process.


By : 'Mark'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £265000
Would you recommend ? : Yes
Postcode : B91
Recently sold my house through Simon Burt Estate agent. Simon and his staff were excellent throughout the process, very understanding and concise and friendly and did all they could from start to finish, to make the process run smoothly as possible considering recent Covid restrictions. I'd ... Read Full Review

By : 'Mr'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91
As the buyer, you are always a little concerned that the agent is primarily interested in working for the seller. How wrong I am. Simon Burt and his team (Maddie, Dawn and Lorraine) in my case, have literally been the glue that has stuck this whole transaction together. I have dealt with so many ... Read Full Review

By : 'Mehmouna'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Buyer)
Sold price : £175000
Would you recommend ? : Yes
Postcode : B27
A splendid service. I was always able to reach my agent whenever I had a question, update or a question. My mortgage process was particularly long-winded and Simon Burt The Estate Agent had lots of patience with us which was extremely ... Read Full Review

By : 'Mark'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £175000
Would you recommend ? : Yes
Postcode : B27
I was a little hesitant as Simon isn't the cheapest, but after all of the problems I have had selling my property, I am so relieved that Simon's team were there to help. The team work crazy hours and thoroughly deserve every star. I can not recommend this company ... Read Full Review
By : 'David'
Branch : Solihull, Malvern House, New Road
Services : Sales (As a Vendor)
Sold price : £28000000
Would you recommend ? : Yes
Postcode : B91
When I had to sell my property in Solihull I tried one Estate Agent who was recommended by someone in the housing market industry but I soon found out that it was the wrong choice as they were not getting people through the door and this was prior to the Covid pandemic. This prompted me to carry ... Read Full Review
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Complaints Procedure Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below. Information for Customers Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level. Stage One – Verbal Complaint All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. Stage Two – Written Complaint If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. Stage Three - The Property Ombudsman After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 6/22/2020, 5:28:41 AM by allAgents