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    Jeremy
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    Amanda
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    Richard
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    Rebecca
  • Staff picture
    Lucy
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    Shiralee
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    Oliver
Established in the year 2000, we have become one of the leading Estate Agents in Maidstone, Malling and the Weald. Our network of offices has grown at a rapid pace and we can now provide an unrivalled Read full description...Established in the year 2000, we have become one of the leading Estate Agents in Maidstone, Malling and the Weald. Our network of offices has grown at a rapid pace and we can now provide an unrivalled level of service to Sellers, Buyers, Landlords and Tenants.
Simon Miller & Company



Properties for Sale
Properties to Rent

“Fantastic Work!...”

Mar 14,2019
Minithumbup
By: 'Mike'
Mar 14,2019
0 people found
this helpful
It was great using Simon Miller to purchase our property and Sam here has been absolutely brilliant. He made the whole process for us straight forward and simple. He went above and beyond our expectations of any estate agent in helping us secure this property ...
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Comment on agent fees
N/A
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“miss the point...”

Mar 14,2019
Minithumbdown
By: 'Lettings'
Mar 14,2019
0 people found
this helpful
I would prefer an agent with more open communication, that says sorry when things go wrong, that does not brush things under the carpet. \r\nI'm sure some of the things I am disappointed about could be resolved with an explanation. My only regret is ...
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Comment on agent fees
Extra services, with fees, are commissioned without permission of person paying. Some of the recommended contractors are very expensive. I know some agents get two quotes for expensive work so the contractor knows they have competition.\r\nThe rent protection is very expensive. Landlord insurance which includes building, liability insurance, accidental damage, rent protection as a package is cheaper, than the pure landlord insurance.\r\nThe feels are in line with competitors for the main letting service. Though not all letting agent fees are transparent on their websites.
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“Selling 11 The Manor...”

Mar 11,2019
Minithumbup
Jeremy
Amanda
By: 'Nicole Kilian'
Mar 11,2019
0 people found
this helpful
Jeremy and Amanda were absolutely amazing through out the selling experience. Both are lovely people and both were fantastic to deal with. They were always on the ball with whatever was going on and were so helpful. We couldn't recommend them and the company more!...
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Comment on agent fees
Happy to pay the agent fees because the service was worth it.
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“Professional and supportive...”

Mar 05,2019
Minithumbup
Amanda
Jeremy
By: 'Rachael O’Connor'
Mar 05,2019
0 people found
this helpful
My purchase took longer than expected (nothing to do with the estate agents) which as a first time buyer was stressful at times but the team at Simon Miller were really helpful and always answered my queries and regularly checked in with me to give ...
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By: Jeremy Bancroft
Mar 06, 2019
View all comments (1)
Hi Rachel, thank you for your kind words and I am glad all came together for you. It was a pleasure dealing with you throughout the process and we all hope you enjoy living in your new home. ...

“Awfull...”

Mar 04,2019
Minithumbdown
By: 'Judge'
Mar 04,2019
0 people found
this helpful
Absolutely awful . They never return calls . The people answering phones have no experience . Only interest is taking money from clients...
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Comment on agent fees
Bad
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By: M
Mar 06, 2019
View all comments (1)
I really regret using this agent letting. They Have not provided an expert knowledge. I phone other agents for free advice, even though I pay these! Or use google. They never say sorry and never learn from mistakes or things they could do better next time. Defensive. ...

“Efficient go-getters who don't quit!...”

Mar 02,2019
Minithumbup
Lucy
Richard
By: 'Jennifer'
Mar 02,2019
0 people found
this helpful
Did exactly what they said they would do. Turned around what was a rather awfully long and arduous process into one far more positive and hopeful. Not only sold ours but sourced our new property. Lucy persevered in a slow market but more importantly showed ...
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“Professional and courteous Service...”

Feb 14,2019
Minithumbup
Lucy
By: 'Mrs H'
Feb 14,2019
0 people found
this helpful
Simon Miller was the second estate agent to market the property. Good first impression at initial meeting of a close working cohesive and experienced team. Marketing and selling process clearly explained and all queries answered. Prompt and factual feedback on all viewings. Excellent support during ...
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Comment on agent fees
As expected.
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“Excellent service and communication...”

Feb 11,2019
Minithumbup
By: 'Louie Thomas'
Feb 11,2019
0 people found
this helpful
Sam has been fantastic throughout the process keeping all parties involved up to date with progress and time scales. Sophie went above and beyond by obtaining time scales from.third party companies that are notoriously difficult to get hold of. Would gladly use them again....
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Comment on agent fees
Good
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“Great experience...”

Feb 04,2019
Minithumbdown
Lucy
By: 'Wasim Amir'
Feb 04,2019
0 people found
this helpful
very quick transaction and Lucy was very helpful along the way. It was a relatively straightforward purchase and whenever I had any questions Lucy dealt with these quickly and professionally....
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“Good professional service...”

Feb 04,2019
Minithumbup
Jeremy
By: 'Nigel and Sue'
Feb 04,2019
0 people found
this helpful
Jeremy and his team were always helpful. They responded to any queries in a timely and efficient manner. Also kept us informed with progress both before and after sale....
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Comment on agent fees
Difficult to answer as we only approached the two local agents. Simon Miller was however cheaper than competitor.
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“Very good assistance throughout...”

Feb 02,2019
Minithumbup
Amanda
By: 'Sofia'
Feb 02,2019
0 people found
this helpful
We have bought a new property from Simon and Miller and sold out with another agency. We received great assistance throughout our purchase with Amanda being very proactive in keeping us informed and returning our calls when requesting information. Always called back and very helpful ...
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Comment on agent fees
N/A
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“excellent service...”

Nov 27,2018
Minithumbup
Lucy
Richard
By: 'Jean'
Nov 27,2018
0 people found
this helpful
Lucy worked really hard in keeping our chain going when it almost fell apart. She was very professional at all times...
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Comment on agent fees
Middle range but you get what you pay for
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“Efficient...”

Nov 19,2018
Minithumbup
By: 'Jacqui'
Nov 19,2018
0 people found
this helpful
Sam Edmonds is the most helpful estate agent we have ever come across, nothing was too much trouble and we were always greeted with a smile. At times Sam went way above the call of duty, I can not praise him enough. Simon Miller will ...
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Comment on agent fees
Good
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“Real Professionals...”

Nov 19,2018
Minithumbup
By: 'King'
Nov 19,2018
0 people found
this helpful
Cannot thank the staff in Maidstone enough, especially Sam Edmonds who was frankly brilliant, assisting with all we could have asked of him. In paticular his enthusiasm in keeping us informed at all times was great and without his help I do not think that ...
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Comment on agent fees
OK
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“Purchase Review...”

Oct 30,2018
Minithumbup
By: 'DLinsdell'
Oct 30,2018
0 people found
this helpful
Steve was the agent handling my purchase. He was always professional, ensured I got answers to my questions and did not have an issue that I went back to the property a few times. We had a challenging time which was frustrating as there was ...
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Comment on agent fees
not applicable
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“Sale at Tasker Close...”

Oct 05,2018
Minithumbup
Lucy
Richard
By: 'DCP'
Oct 05,2018
0 people found
this helpful
Lucy worked very hard to make this sale happen. Always professional and friendly, injecting momentum into the process when inertia had set in. I would unreservedly recommend Simon Miller Bearsted office....
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Comment on agent fees
Good value
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“18 Aviemore gardens...”

Sep 14,2018
Minithumbup
Lucy
Richard
By: 'Julie Grimshaw-jones'
Sep 14,2018
0 people found
this helpful
Lucy was amazing, helpful friendly and professional throughout the sale of the house. Nothing was too much trouble. I cannot praise her skills enough and I'm sure she will go far in her career....
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Comment on agent fees
Happy with the fees.
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“ME15 sale...”

Sep 13,2018
Minithumbup
Lucy
Richard
By: 'ST'
Sep 13,2018
0 people found
this helpful
Thank you to both Lucy and Richard who have been tireless in assisting in the sale of my house and especially helpful in keeping me informed close to completion. They are both proactive professionals and I would recommend them and Simon Miller...
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“Bearsted sale....”

Aug 24,2018
Minithumbup
Lucy
By: 'Steve S'
Aug 24,2018
0 people found
this helpful
From first contact till exchange of contracts and completion, Lucy has been an absolute pleasure to deal with. Always professional, friendly, courteous and helpful, she carried out most of the viewings whilst I was away and always communicated feedback from the prospective buyers. Lucy is ...
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Comment on agent fees
As per the industry norm and given the great service received which assisted me in achieving the correct sales figure for me made sense.
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“Lucy...”

Aug 21,2018
Minithumbup
Lucy
By: 'Cheryl'
Aug 21,2018
0 people found
this helpful
During my house purchase in bearsted Lucy was extremely helpful and assisted me with lots of queries that came up during the process. I ended up visiting the property many times and Lucy always managed to find a time slot for me even at the ...
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“Lucy was my 'go to' person...”

Aug 18,2018
Minithumbup
Lucy
By: 'Sharon'
Aug 18,2018
0 people found
this helpful
Lucy was extremely helpful during the process of my recent purchase, she has a very friendly and professional manner and went over and above to deal with issues that arose. I have no hesitation in recommending Lucy, it was always nice to have a catch ...
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“On the case!...”

Jul 23,2018
Minithumbup
Lucy
By: 'Mr Ward'
Jul 23,2018
1 people found
this helpful
After finding our perfect house, the brief for Lucy was that we needed to sell fast to ensure our offer was formally accepted. Our house was sold in 6 days to the first couple through the door. Lucy and her team has arranged a number of ...
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Comment on agent fees
I was happy with the fees we where charged based on the difficulty of our purchase and the time in which the full transaction happened.
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“Great service!...”

Jul 23,2018
Minithumbup
Lucy
By: 'David Hepburn'
Jul 23,2018
0 people found
this helpful
The house we purchased in Bearsted, was marketed through Simon Miller. Lucy was the agent and we could not have wished for better! From arranging the initial viewing, thru to completion, Lucy could not have been more helpful and professional. We would have no hesitation ...
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Comment on agent fees
n/a
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“Brilliant customer service...”

Jul 19,2018
Minithumbup
By: 'Georgie & Ryan'
Jul 19,2018
0 people found
this helpful
Being first time buyers, Sam has been very informative throughout, professional and very friendly. Sam went above and beyond customer service expectations. Such a credit to the company. Steve was also very helpful when Sam was out of the office. Thank you guys!...
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“Fantastic experience...”

Jul 18,2018
Minithumbup
By: 'RKH'
Jul 18,2018
0 people found
this helpful
Having been on the market with another agent we approached Sam at Simon miller with the essence of our sale being speed - they delivered! Sam was really helpful throughout the process and his attention to detail top notch - he would only ever call ...
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Comment on agent fees
Matched our other agent
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“Great experience. Helpful throughout...”

Jul 13,2018
Minithumbup
By: 'Michael'
Jul 13,2018
0 people found
this helpful
Sam was fantastic throughout with a friendly yet professional service. He was helpful on the follow up of the purchase in terms of dealing with solicitors etc and lead to a smooth purchase process....
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“HIGHLY RECOMMEND...”

Jul 10,2018
Minithumbup
By: 'Dawn & Dave'
Jul 10,2018
0 people found
this helpful
We would like to thank everyone involved with our sale especially Steve and Sam. Steve was always at the end of the phone for some good advice. Sam lovely friendly helpful guy. Communication was good and he chased everyone up for us, so no need ...
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Comment on agent fees
Fees inline with other agents
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“We could not have done it without them!...”

Jul 06,2018
Minithumbup
Lucy
Richard
By: 'A very satisfied customer!'
Jul 06,2018
0 people found
this helpful
We requested the services of Richard and his team to help us sell our house, and from the moment we did, we knew we had made the right choice. The team at Simon Miller in Bearsted seem to be a cut above their competition in ...
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Comment on agent fees
They were worth the efforts put in to the sale over the course of a year. This opinion is driven by the team at Simon Miller and the way they approached the sale. We are not sure we would be comfortable paying more than 1% on another transaction or a sum of £5,000 if the property price was higher.
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“Smooth Move...”

May 21,2018
Minithumbup
By: 'Mrs M'
May 21,2018
0 people found
this helpful
I had used Simon Miller's services many years ago and was drawn to request a valuation from them from my previous experience. Alex was very polite, pleasant and straight talking when we discussed my property, it's value and my understanding of the market. He offered ...
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Comment on agent fees
You pay for what you get. The fees charged reflected the quality of service provided.
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“Fantastic...”

May 17,2018
Minithumbup
By: 'Ollie'
May 17,2018
0 people found
this helpful
Sam, along with other members of his team went above and beyond to get me the house I wanted. All the staff were organised, professional and knew the answer to any questions I had. Sam is a very friendly and easy to talk to guy. ...
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Comment on agent fees
Good.
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Review statistics

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1 1 0 1 87 0 56 2 7 1

Fees

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Complaints Procedure

No procedure set.
Last updated at 9:57 AM 15/12/2016 by Simon Miller

Barming
384 Tonbridge Road, Barming ME16 8TR
(0)
Bearsted
136A Ashford Road, Bearsted ME14 4NA
(73)
Headcorn
5 High Street, Ashford TN27 9NH
(8)
show all branches (9)
Larkfield
The Inn House, 777 London Road, Maidstone ME20 6DE
(4)
Larkfield Lettings
779 London Road , Aberdeen ME20 6DE
(1)
Maidstone
36 King Street, Maidstone ME14 1BS
(36)
Paddock Wood
Number One Commercial Road, Tonbridge TN12 6EN
(0)
Snodland
3 Malling Road, Medway ME6 5AA
(26)
West Malling
59 High Street, West Malling ME19 6NA
(3)


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