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    Angela Godon
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    Taylor Amschwand
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    Gavin Curd
  • Kayleigh Stevens
    Kayleigh Stevens
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    Joe Carey
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    Amanda
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Established in the year 2000, we have become one of the leading Estate Agents in Maidstone, Malling and the Weald. Our network of offices has grown at a rapid pace and we can now provide an unrivalled Read full description...Established in the year 2000, we have become one of the leading Estate Agents in Maidstone, Malling and the Weald. Our network of offices has grown at a rapid pace and we can now provide an unrivalled level of service to Sellers, Buyers, Landlords and Tenants.
 
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Properties for sale
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Great service and team worked really hard. Always easy to contact and didnt give up after a lengthy process caused by a long and complicated chain. Katie and Georgie were excellent. Would definitely use again and recommend....
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Comment on agent fees
Very fair considering time and effort put in.
Was this helpful? Yes
Feb 08,2017
Minithumbup
By:
Feb 08,2017
0 people found
this helpful
The sales process with Simon Millers and Kayleigh in particular, was nothing short of exceptional, it was just what was needed in one of the most stressful of times. There were some difficulties with solicitors which Kayleigh was on hand to support me with, and was always available to take my calls, or at least call back at her earliest convenience. I have had experiences with other local estate agents in the past who have over priced my properties and laid false claims to viewings, no such th...
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Comment on agent fees
Average
Was this helpful? Yes
Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
this helpful
Can not speak highly enough of Simon Miller at Snodland especially of Kayleigh. We had a long chain with many hurdles and Kayleigh steered us through. Without a doubt the chain would have collapsed without Kayleigh's determination and hard work. I have used Estate agents many times before and more often than not been dissatisfied with the service. Not on this occasion, genuinely blown away by the standard of service as we're many of our viewers. The fee was fair for a hard working and dedicated ...
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Comment on agent fees
Fair fee for a hard working and dedicated agent
Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
We decided to move agents to Simon Miller after experiencing 16 weeks of disappointingly poor performance by another local agent. Working with Richard at Simon Miller was like night and day. Richard was extremely positive and proactive. His team were extremely professional and actually seemed interested in our property - they booked time to come and view the property themselves so that they knew what they were selling. And they they did the unheard thing of actually going and talking to potentia...
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Comment on agent fees
Fees were consistent with an agent willing to actually do work to sell your house. The end fee was justified by the sheer amount of effort they put in.
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Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
We had been looking for our new home for some time. Kayleigh had always been very helpful in our search but our dreams were limited to a handful of properties. When such a proprty came to market Kayleigh did all she could to help us secure what we wanted. Post the offer acceptance and moving the chain to a mutually agreeable completion,Kayleigh fought for us and the vendors to ensure we achieved our aspirations. First class service from Kayleigh. Thank you so much....
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Comment on agent fees
Not applicable - purchase only
Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
This was our first time buying a house, and what a pleasant experience using Simon Miller. I cannot thank Amanda enough from start to finish on her efforts with making it as smooth running as possible. She is genuinely kind and cared about concerns and any questions we had. Everyone at the office are extremely helpful and happy to help at any time. I would defiantly recommend to anyone looking to buy a house! nothing less than 5*!!!...
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Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Richard, Rebecca & Amanda worked brilliantly to keep the line tight from the first viewings right through to completion. They were in regular contact to keep us updated with viewings, feedback, negotiations and solicitor progress. They also liased with the agents we were buying our new house from when we were having problems getting info from them. They did all viewings on our behalf, professionally and in manageable bookings all back to back wherever possible. I was confident they would...
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Comment on agent fees
We were able to negotiate a fee that was agreeable to both parties.
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
2 people found
this helpful
Hi My writing is not very good But wow Kayleigh is such a nice ladie very very polite and made he happy when I spoke about the houses she was wonderful and such a good help she is a credit to the company and I would never use another estate agent again unless it was them self. Thank you so much Kayleigh and hope all the best in the new year you are a very nice person....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
Just sold my late Mother's house and would like to say a big THANK YOU to Richard, Rebecca and all at Simon Millers. Thanks to their efforts (chasing buyers, solicitors etc.) my life was kept stress free. I received regular updates and everyone was friendly and helpful....
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Comment on agent fees
Generally as a percentage, Agent's Fees can be quite high on high value properties and should be fixed or capped. The fee in this case was on a par with other local agents.
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Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
We had previously used an on-line agent but found we didn't get much feedback from viewings. Richard and Rebecca were great at chasing feedback and also did all our viewings for us at a later stage. They were good at chasing and keeping us in the loop when we were nearing exchange....
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
The staff at Simon Miller in Besrsted were fantastic. They supported me through the whole sale process offering sensible advice on improving my property ready for sale and then reporting back feedback from viewings quickly. I sold my property at a good price and felt nothing was too much trouble for the team. I recommend them without reservation. Thank you so much....
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Comment on agent fees
Good - competitive
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
2 people found
this helpful
We were with Ward previously and switched to Simon Miller - best decision we made. They were fantastic, great property photos and consistent thorough follow up to the end. Highly recommended. Richard and Rebecca - were both fantastic. Victoria...
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Jul 19,2016
Minithumbup
By:
Jul 19,2016
1 people found
this helpful
I was not going to use Simon Miller but was impressed with Jeremy from Headcorn and was the reason why we decided to use Simon Miller at Bearsted. After a slow start I was impressed by the house evaluation as we got more than we expected. The house was sold close to asking price within 7 days. Although the chain was small there were some hold ups and we nearly pulled out if it was not for Richard and Rebecca chasing up solicitors, other people in the chain and good communications. This is what y...
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Comment on agent fees
You pay for what you get! Although, please remember you can still strike a deal. They used multiple internet advertisers
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Richard and Rebecca recently guided us through our house purchase. From the very outset of the transaction we found them extremely professional, knowledgeable, proactive and most importantly reassuring....
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Apr 24,2016
Minithumbup
By:
Apr 24,2016
0 people found
this helpful
From the moment we walked in to ask for a viewing, through the buying process and final completion Richard and his team were polite, helpful and professional. We would personally recommend them if buying or selling....
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By: The Team at Simon Miller & Company
Apr 26, 2016
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Hello Adrian and Marilyn, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. Best wishes for every happiness in the future. ...
Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
this helpful
My purchase was through Simon Miller; I had used another agent to sell my property but it was Rebecca and Richard at Simon Miller who gave me the most help, advice and reassurance throughout the process! Needless to say, should the time come to move from our lovely new home, we will definitely use Simon Miller for the sale. For me, what sets them apart from other agents is their friendliness and willingness to help and make what can be a stressful process at times as easy as possible. They were...
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Comment on agent fees
N/A - we only purchased through Simon Miller
Was this helpful? Yes
Apr 19,2016
Minithumbup
By:
Apr 19,2016
1 people found
this helpful
Having met the Bearsted Branch Manager, Richard, as a result of viewing a house my wife and I were interested in buying, it was clear to me almost immediately that Richard was a step above the majority of agents we had encountered during the process of buying/selling a house. After coming to the end of the contractual period with our existing selling agent, we had no hesitation in approaching Richard to market our property due to his friendly, informed and professional manner. Both the advic...
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Comment on agent fees
Fair and provides value for money.
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By: The Team at Simon Miller & Company
Apr 26, 2016
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Hello Gavin, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. We would be thrilled if you were able to leave your review on Google+ as well. Would that be possible? https://plus.google.com/108522132351055876907/about?hl=en&review=1 Best wishes for every happiness in the future. The Team at Simon Miller & Company ...
Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
this helpful
We first came to Simon Miller in the September 2015 looking for a house to turn into a home We had spent a year looking to buy in Croydon / Coulsdon, however due to a change my partner and I started to look at Snodland The first impression was over the phone which was not only very positive, but also very relaxed and that was a huge change compared to the countless estate agents we had spoken to before After a week and viewing three houses we had decided on a two bedroom terrace house that e...
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Comment on agent fees
N/A
Was this helpful? Yes
By: The Team at Simon Miller & Company
Apr 26, 2016
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Dear Tracy and George, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. https://plus.google.com/107881731707022765658/about?hl=en&review=1 We would be thrilled if you were able to leave your review on Google+ as well. Would that be possible? Best wishes for every happiness in the future. The Team at Simon Miller & Company ...
Feb 19,2016
Minithumbup
By:
Feb 19,2016
1 people found
this helpful
Having previously sold a property through Simon Miller before, I had no reservations selling with them again. Although their fees are higher than other agents, I 100% believe this will be reflected in the service you receive. I have never known an agent work as hard as Gary did to ensure the smooth sale and completion of my property. Knowing that someone was at the end of the phone everyday to help was extremely reassuring....particularly in the few days leading to exchange! Thank you!!!...
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Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
My husband and are in the process of purchasing a property through the Snodland branch of Simon Miller. Throughout this whole process I have dealing with Gary & Joe, more so Gary recently. Whilst as the purchaser we not paying the fee, the service we have received has been impeccable and they have been doing more of the leg work for us than the estate agents we are selling our property through. This is an estate agent we would 100% recommend using and should we ever need to move again we...
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Comment on agent fees
unable to comment as property purchaser.
Was this helpful? Yes
Dec 01,2015
Minithumbup
By:
Dec 01,2015
0 people found
this helpful
The fee was a little lumpy, however the service - once we had agreed a sales fee was impeccable. Joe went to extra lengths to ensure that the sale went through and worked hard on our behalf, always keeping us informed and letting us know what the outcome of variable scenarios could be. The actual sale of the house was a little slow after initial high interest and we missed out on a higher fee after being advised we could probably get more, that was more to do with getting the sale and getting ...
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Comment on agent fees
A fixed fee, which I was happy with but the figure was a little high, and there wasn't a lot of scope for negotiation and I wasn't offered a fee based on property sale price. Being the first time we had sold a property I was probably a little green on this and should have looked at alternative agents pricing.
Was this helpful? Yes
Nov 07,2015
Minithumbup
By:
Nov 07,2015
0 people found
this helpful
From the initial valuation of my house and meeting Gary Bartlett, negotiating the agents fee and the style of marketing, I knew I could trust Gary above all the other estate agents to sell my property whilst achieving the best result for me as his client. I found Gary and his team Joe and Karlie were always available on the phone to me, always kept me informed and were genuinely friendly, interested, polite and very professional. I have been delighted to find such hard working and supportive s...
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Comment on agent fees
The fee seemed high to me, we negotiated and agreed a fee with incentivisation which I was happy with.
Was this helpful? Yes
Jul 29,2015
Minithumbup
By:
Jul 29,2015
0 people found
this helpful
I was very pleased with the extra attention chasing the rest of the chain concerned during my sale and purchase. Joe was persistent in trying to contact people leading up to the final Exchange today. It has taken 4 months, longer than normal, due to the 1st time buyers, and/or their Solicitor, at end of chain not replying and returning their Contract delaying everybody. Well done to whole team....
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Comment on agent fees
I did not shop around comparing fees, only looked at Simon Miller who are more of a family Company rather than Estate Agents used before in the Kent area.
Was this helpful? Yes
By: The Team at Simon Miller & Company
Apr 26, 2016
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Dear Ms E M Bradon, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. We would be thrilled if you were able to leave your review on Google+ as well. Would that be possible? https://plus.google.com/107881731707022765658/about?hl=en&review=1 Best wishes for every happiness in the future. The Team at Simon Miller & Company ...
Jul 10,2015
Minithumbup
By:
Jul 10,2015
0 people found
this helpful
Gary and his team were very professional from the initial valuation for probate to the final stages to when contracts were exchanged. Their strategy for finding a good buyer worked well. Later on, when there were delays further down the chain they put a lot of effort into establishing the cause of the delay and helping to recover the time lost. At all times I felt that I was kept informed as to the situation. All in all I was very satisfied with the Snodland branch (ME6 5AA) of Simon Miller and ...
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Comment on agent fees
I negotiated a fee which gave Gary an incentive to get the highest price possible, whilst leaving me with a reasonable fee if the selling price was at the lower end of the valuation range.
Was this helpful? Yes
Apr 20,2015
Minithumbup
By:
Apr 20,2015
0 people found
this helpful
Sarah was very helpful throughout the process of buying my first home, I felt at ease as Sarah and other staff at Simon Miller were always contactable and returned any queries promptly. I was made to feel welcome when visiting the office and the selling was dealt with in a professional manner. I would happily use Simon Miller again and I would recommend their service to friends....
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By: The Team at Simon Miller & Company
Apr 26, 2016
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Dear Nicola, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. We would be thrilled if you were able to leave your review on Google+ as well. Would that be possible? https://plus.google.com/108522132351055876907/about?hl=en&review=1 Best wishes for every happiness in the future. The Team at Simon Miller & Company ...
Mar 23,2015
Minithumbup
By:
Mar 23,2015
0 people found
this helpful
Aimee was very pleasant and i feel a genuine person, she would call me to tell me if a new house came on i could be interested in. i am sad she is going to Headcorn....
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Was this helpful? Yes
By: The Team at Simon Miller & Company
Apr 26, 2016
View all comments (1)
Hello, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. We would be thrilled if you were able to leave your review on Google+ as well. Would that be possible? https://plus.google.com/107881731707022765658/about?hl=en&review=1 Best wishes for every happiness in the future. The Team at Simon Miller & Company ...
Mar 16,2015
Minithumbdown
By:
Mar 16,2015
1 people found
this helpful
I don't feel as though they were ever on my side as a buyer. The communication was ok but I felt they could have kept me better informed. Not impressed....
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Mar 09,2015
Minithumbup
By:
Mar 09,2015
0 people found
this helpful
Saphire did an absolutely tremendous job selling this property for me, she kept me constantly updated with new developments and managed to sell the property within 7 days. Even when faced with issues beyond her control, she remained positive and professional throughout. I would have no hesitation in recommending her or Simon Miller to other prospective sellers. A thoroughly good job performed by a professional company....
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Comment on agent fees
Although their fees are not the cheapest in the area, I am a firm believer in \'you get what you pay for\'. Right from the outset, they were confident we could achieve the upper market value and would sell within days of the property going on the market, and they delivered on both counts. Other agents with cheaper fees were just out to market the property for the lowest price possible in order to attain a quick sale. The difference between the 2 agents fees were more than covered by achieving the higher market value with Simon Miller.
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By: The Team at Simon Miller & Company
Apr 26, 2016
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Dear Phil, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. Best wishes for every happiness in the future. The Team at Simon Miller & Company ...
Feb 21,2015
Minithumbup
By:
Feb 21,2015
0 people found
this helpful
I have been really pleased with the customer service form all the team at the Simon Miller branch, Maidstone. In particular I have been extremely impressed with Sarah and how she has dealt with the potential sale of my property. I had regular contact from Sarah to keep me posted on potential buyers and how many views and inquires the property received. Unfortunately, due to personal circumstances, I had to pull out of the sell of my property. However, once the time is right to sell again I will ...
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Feb 15,2015
Minithumbup
By:
Feb 15,2015
0 people found
this helpful
Sarah has been very pro-active, very helpful, responsive and responsible in her work in my property purchase. This is in direct contrast to basically every estate agent I've ever dealt with. So it's been a pleasant surprise. She has been particularly good in communicating with the other parties involved and not made me the only person driving the process forward, which again, is not what I've found before. I hope I can do business with her again....
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By: The Team at Simon Miller & Company
Apr 26, 2016
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Dear Jonathan, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. Best wishes for every happiness in the future. The Team at Simon Miller & Company ...



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Agent Fees

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Last updated at 12:35 PM 01/02/2017 by Taylor Amschwand

Complaints Procedure

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Last updated at 12:35 PM 01/02/2017 by Taylor Amschwand

Firm rankings



Bearsted
136A Ashford Road, Bearsted ME14 4NA
(12)
Headcorn
61 High Street, Headcorn TN27 9QA
(1)
Maidstone
384 Tonbridge Road, Aberdeen ME16 8TR
(0)
show all branches (11)
Maidstone
3 High Street, Maidstone ME17 2QD
(5)
Office 2
The Inn House, 777 London Road, Maidstone ME20 6DE
(1)
Office 4
36 King Street, Maidstone ME14 1BS
(2)
Office 6
2 Forge House High Street, Tonbridge TN12 0AH
(0)
Office 7
59 High Street, West Malling ME19 6NA
(0)
Office 8
Number One Commercial Road, Tonbridge TN12 6EN
(1)
Office 9
Lettings Central Office779 London Road , Aberdeen ME20 6DE
(0)
Snodland
3 Malling Road, Medway ME6 5AA
(20)

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