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    Marco Caimi
North London and Hertfordshire Letting Agent Simon Clarke.
Properties for sale
Properties for rent
Oct 22,2015
Minithumbup
Tony Hodgson
Neil Shah
By:
Oct 22,2015
Featured Review
6 people found
this helpful
Having used other letting agents for many years, we decided to switch to Simon Clarke after a meeting with Neil. His level of experience and professionalism is exceptional, as is Tony's in the recently opened in Finchley Branch - and the experience with dealing with them has been stress-free and a breathe of fresh air. They understood our requirements as a Landlord and Tony quickly found a suitable tenant, whom we interviewed. Tony's courtesy, patience, advice and communic...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Nov 06,2015
Minithumbup
Neil Shah
Darren Clarke
By:
Nov 06,2015
Featured Review
0 people found
this helpful
Simon Clarke provided an outstanding service in letting out my newly refurbished one bedroom first floor flat in Palmers Green. I decided to go for a letting agent this time around rather than an estate agent that deals with both sales and lets. It was the best decision I could have made. Simon Clarke are truly impeccable in their attention to detail and they thoroughly understand the letting market like no other. The fact that the property was not in their catchment area did not deter them, as ...
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Was this helpful? Yes
Jun 12,2014
Minithumbup
Darren Clarke
By:
Jun 12,2014
Featured Review
0 people found
this helpful
Following a lengthy period of occupancy- the single bedroom flat required complete refurbishment. By that I mean everything just had to go, apart from kitchen,bathroom and bedroom it also includes all tiles, flooring, with considerable amount of re plumbing and wiring together with new double glazed windows. The work also included a complete repaint with new lights -drop ceiling in the bathroom -and door handles etc We took four estimates from local firms providing identical requirements to eac...
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Was this helpful? Yes
Nov 14,2015
Minithumbup
Rishi Patel
By:
Nov 14,2015
Featured Review
1 people found
this helpful
We are a small family,recieved our keys for the perfect property today. We have found this gorgeous flat on a website then sent an email requesting viewing. Received a call promptly from Rishi,who was very flexible to find time that was suitable for us to meet. He then made sure we easily find the place,sent us all the usefull details via email and text msg which we always preferred. Meeting him at the property, he showed us around, told about the property,have us the needed informations and ans...
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Was this helpful? Yes
Sep 09,2015
Minithumbup
Margaret Clarke
By:
Sep 09,2015
Featured Review
0 people found
this helpful
As tenants we have been with Simon Clarke for over 2 years and found them to offer thee most comprehensive and professional maintenance service that supports both the tenants and the landlord. Neil Shah now a partner of the company is willing to help with anything - rare these days for someone in a senior position. Carl their in-house maintenance man is unique and outstanding with what he does. Purdie Martin - manages the maintenance department and is extremely efficient and professional. Margar...
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Was this helpful? Yes
Apr 22,2017
Minithumbup
Rishi Patel
By:
Apr 22,2017
0 people found
this helpful
We found Rishi and the agency generally to be courteous and professional at all times. He kept us well informed at each stage and the welcome bag on completion was a lovely personal touch....
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Comment on agent fees
About average
Was this helpful? Yes
Apr 20,2017
Minithumbup
Marco Caimi
By:
Apr 20,2017
0 people found
this helpful
Great agent and great services. I strongly recommend this agency for professionalism and transparency. Marco worked very hard, rapid and efficient in order for us to move into our new flat within 1 week. The fees are reasonable and you know how much you have to pay from the beginning without any hidden costs....
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Was this helpful? Yes
Apr 20,2017
Minithumbup
Marco Caimi
By:
Apr 20,2017
0 people found
this helpful
Great agent and great services. I strongly recommend this agency for professionalism and transparency. Marco worked very hard, rapid and efficient in order for us to move into our new flat within 1 week. The fees are reasonable and you know how much you have to pay from the beginning without any hidden costs....
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Was this helpful? Yes
Apr 10,2017
Minithumbup
Marco Caimi
By:
Apr 10,2017
0 people found
this helpful
Agent was very helpful, and accommodated evening viewings and a delay when signing contract. Should double check information first: e.g. no phone line present in property, contradicting information from agent. No major detail incorrect however....
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Comment on agent fees
Agent fees are high - tenancy renewal is 4x the norm. They _did_ waive the background check fee, likely due to competition from other letting agents also having the property listed.
Was this helpful? Yes
Apr 09,2017
Minithumbup
Neil Shah
By:
Apr 09,2017
0 people found
this helpful
All in all I was very happy with the service provided by Simon Clarke lettings agents. They were very attentive to my requirements and were very easy to contact by telephone or email. All queries were resolved within a suitable time frame in a friendly amicable manner. The tenant finding was a hassle free process with a quick turnaround. I would be happy to renew my contract with them for the foreseeable future as well as recommend them to friends and family....
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Was this helpful? Yes
Mar 28,2017
Minithumbup
Marco Caimi
By:
Mar 28,2017
0 people found
this helpful
We were delighted with the service we received from Simon Clarke, especially Marco. We have both rented before and hadn't experienced such an attentative, patient and personable approach to letting before. Marco was always quick to respond to emails and it genuinely felt like he had our best interests at heart! The welcome pack we received was a perfect finishing touch! We would recommend Simon Clarke to anyone. We are now very happy in our new home!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 23,2017
Minithumbup
Chris Payne
Marco Caimi
By:
Mar 23,2017
0 people found
this helpful
Chris offered excellent customer service, he was always available to answer any questions as well as keeping me up to date. I also dealt with Marco briefly, both guys were friendly and easy to approach....
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Was this helpful? Yes
Mar 20,2017
Minithumbup
Rishi Patel
By:
Mar 20,2017
1 people found
this helpful
This was the first time I rented a property using the service of an estate agent. Amazing service, Rishi helped us from the beginning to the end. He was very reactive, organised and knowledgeable. I would highly recommend the services of this agency and Rishi :) Thank you!...
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Comment on agent fees
I can't compare with previous agency but the quality of the service that we received reflect the fees we had to pay.
Was this helpful? Yes
Mar 14,2017
Minithumbup
Rishi Patel
By:
Mar 14,2017
0 people found
this helpful
My husband and I just moved from overseas. We are so greatful of the professional and kind support of Rishi, he managed to explain us all the letting process from the beginning to the end. Thanks to him, we found the flat matching our needs....
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Marco Caimi
By:
Mar 09,2017
0 people found
this helpful
Marco was very diligent and very helpful. Kept me informed throughout the the process. Marco was also very pleasant during our various meetings including those with prospective tenants...
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Was this helpful? Yes
Mar 07,2017
Minithumbup
Marco Caimi
By:
Mar 07,2017
0 people found
this helpful
He was very kind with us.He helps with a lot of information.He is really good agent.Highly recommend 😊...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2017
Minithumbup
Marco Caimi
By:
Mar 03,2017
0 people found
this helpful
Marco has been a very efficient and professional agent. Myself and my mum were really happy with his service he was always happy to help us with any queries or information we needed and was always very quick to do so. Overall we had a very smooth transition into our lovely new flat so thank you very much....
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Was this helpful? Yes
Feb 20,2017
Minithumbup
Rishi Patel
By:
Feb 20,2017
0 people found
this helpful
Rishi was an absolute pleasure to work with. He was exceptionally flexible around viewing times and even more helpful when we made an offer - providing everything we needed and more - always with a smile....
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Comment on agent fees
For the service we received the price was more than reasonable
Was this helpful? Yes
Feb 07,2017
Minithumbup
Marco Caimi
By:
Feb 07,2017
0 people found
this helpful
Marco was really helpful all the way through, could arrange a viewing twice on the flat within a week. Explained all the terms carefully, no bad surprises when signing the contract. Big thank you!...
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Comment on agent fees
In our case professional cleaning was unnecessary as we did it again anyway. Other than that, fair market value.
Was this helpful? Yes
Feb 05,2017
Minithumbup
Val Mustafa
By:
Feb 05,2017
0 people found
this helpful
Great, friendly service. Really made us feel settled. The only problems were that we weren't told about a couple of faults around the property. Not big problems though! Apart from that, very professional and would definitely recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 20,2017
Minithumbup
Rishi Patel
By:
Jan 20,2017
0 people found
this helpful
Rishi was amazing from start to finish. He made the process so easy and simple for us and we were in the new property within a matter of weeks. Would highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 09,2017
Minithumbup
Val Mustafa
By:
Jan 09,2017
0 people found
this helpful
Val was friendly, helpful, responsive, and helped make the whole process run smoothly. The best estate agent we have dealt with....
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Was this helpful? Yes
Jan 05,2017
Minithumbup
Rishi Patel
By:
Jan 05,2017
0 people found
this helpful
Rishi was friendly and professional. He was understanding and did not push an agenda/time frame on us, which made him very pleasant to work with....
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Was this helpful? Yes
Jan 05,2017
Minithumbup
Tony Hodgson
Rishi Patel
By:
Jan 05,2017
0 people found
this helpful
Rishi and Tony were absolutely fabulous to deal with. They both went above and beyond prior to and during contract stage. Cannot recommend them highly enough....
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Was this helpful? Yes
Dec 20,2016
Minithumbup
Marco Caimi
By:
Dec 20,2016
0 people found
this helpful
Marco was particularly efficient, friendly and helpful to deal with right from the start. He made the whole process of viewing a property and letting it an extremely smooth and easy process. He answered all questions with confidence and made us feel very valued and cared for. I would highly recommend him. A very impressive service....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2016
Minithumbup
Marco Caimi
Tony
By:
Dec 20,2016
0 people found
this helpful
Great guys!Very efficient and keen to go the extra mile when needed. I found Marco and Tony very helpful throughout the all process. Unique in style and level of service if to compare with any other agents I had to deal with in past. Highly recommended....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2016
Minithumbup
Marco Caimi
By:
Dec 20,2016
0 people found
this helpful
This was a truly excellent experience from start to finish. All of this was because of Marco's superb level of professionalism and naturally friendly nature. I could not ask for anything more and it beats any previous experience I've had with a letting agent. Thank you Marco....
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Was this helpful? Yes
Dec 18,2016
Minithumbup
Marco Caimi
Neil Shah
By:
Dec 18,2016
0 people found
this helpful
Marco has been very helpful and efficient throughout the whole process. I am very impressed. Neil was also very helpful when he first viewed the property....
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Comment on agent fees
Fine
Was this helpful? Yes
Dec 13,2016
Minithumbup
Rishi Patel
Val Mustafa
By:
Dec 13,2016
0 people found
this helpful
Rishi and Val are very professional, the service and information provided during the process of renting my flat was excellent. I highly recommend them....
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Comment on agent fees
Agency fees are fair.
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Staff was very helpful from the arranging of the viewing through to the signing of the tenancy. I was kept informed at ever stage of the process....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 02,2016
Minithumbup
Neil Shah
By:
Dec 02,2016
0 people found
this helpful
Neil, Darren and their staff have found a tenant for another one of my properties. We have been working together for many years and I am still very happy with the service....
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Was this helpful? Yes
Dec 01,2016
Minithumbup
Marco Caimi
Marco Caimi
By:
Dec 01,2016
0 people found
this helpful
Professional, friendly, calm and very understanding of our needs. Attention to details and knows the area ver well. Great guy too...
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Comment on agent fees
Ok
Was this helpful? Yes
Nov 27,2016
Minithumbup
Val Mustafa
By:
Nov 27,2016
0 people found
this helpful
I was extremely satisfied with the service provided by SimonClarke letting agent (Finchley Central) with a special note of appreciation to their letting consultant Mr Val Mustafa. Val has been extremely professional and it was very easy for us to make a decision on the property based on his inputs. The entire move in process was explained in detail, concerns addressed and everything went well. I really appreciate their professionalism, caring nature towards their client. I definitely recommend ...
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Comment on agent fees
The agent fees are reasonable for the services they provide. It's completely worth it.
Was this helpful? Yes
Nov 26,2016
Minithumbup
Rishi Patel
Val Mustafa
By:
Nov 26,2016
0 people found
this helpful
We have recently moved into a property managed by Simon Clarke letting agents, and I have to say that everybody at the Ballards Lane location has been fantastic. Polite, courteous, and friendly. It seems that nothing is too much trouble for them. Rishi, who we dealt with most, has been especially helpful! We would definitely recommend this branch to friends and family....
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Was this helpful? Yes
Nov 22,2016
Minithumbup
Tony Hodgson
Val Mustafa
By:
Nov 22,2016
0 people found
this helpful
Friendly and helpful. Prompt at returning phone calls and answering queries. Good communication and help given with all parts of the process e.g. external companies for referencing/credit checks....
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Was this helpful? Yes
Nov 14,2016
Minithumbup
Tony Hodgson
By:
Nov 14,2016
0 people found
this helpful
I found Tony and Val very helpful, polite and professional. They kept me informed of developments as well as provided good advice on the rental value of my property. The tenants they eventually found for my flat appear absolutely ideal....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 12,2016
Minithumbup
Val Mustafa
Tony Hodgson
By:
Nov 12,2016
0 people found
this helpful
Tony and Val made the task of moving so much eaiser as they were very easy to get on with and were very prompt in getting everything sorted for the moving day. Everything ran very smoothly and I felt that it was a stress free and enjoyable experience....
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Was this helpful? Yes
Nov 10,2016
Minithumbup
Rishi Patel
By:
Nov 10,2016
0 people found
this helpful
Very reliable and honest agent , very prompt and fast response to any query. Agent goes the extra mile and made the renting process stress free. I am very pleased....
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Comment on agent fees
Fair reference fees .
Was this helpful? Yes
Nov 04,2016
Minithumbup
Chris Payne
By:
Nov 04,2016
0 people found
this helpful
It's been an absolute pleasure to deal with Chris from Simon Clarkes. He has amazing communication skills, informative, positive, always ready to help and answer any questions. I have been very disappointed in some letting agencies during the property search but Chris just went beyond any expectations and is the best agent I met....
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Nov 01,2016
Minithumbup
Val Mustafa
By:
Nov 01,2016
0 people found
this helpful
Simon Clarke are the best letting agency that I have used to rent a property. They were helpful in negotiating my move in date and just generally accommodating. Val helped me to revisit the property and made the application process stress-free. Their maintenance team have also been extremely efficient. Looking after their tenants and the properties in this way, can only be a good thing for landlords....
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Comment on agent fees
Fees are fair and good.
Was this helpful? Yes
Oct 27,2016
Minithumbup
Marco Caimi
By:
Oct 27,2016
0 people found
this helpful
Marco has been a pleasure to work with ever since ve did the house viewing. He went to great lengths to ensure that my requirements are met before the move. One particular instance I would like to highlight is that he was willing to to wait late into the evening in the property when I had viewed the property and wanted to show the property to my wife. Marco's professionalism and courteousness played a huge role in us deciding to go ahead with the house. Overall a highly satisfying experience....
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Was this helpful? Yes
Oct 26,2016
Minithumbup
Marco Caimi
By:
Oct 26,2016
0 people found
this helpful
Marco was a very informative and punctual agent. He fully understood what we wanted and made us his priority. We felt comfortable talking with him and he endeavoured to make sure we were happy and all questions answered....
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Comment on agent fees
Fine
Was this helpful? Yes
Oct 26,2016
Minithumbup
Marco Caimi
By:
Oct 26,2016
0 people found
this helpful
Hi Marco, worked hard to secure my current 2 bedroom. My circumstances were unusual and he made the effort to think outside the box which have resulted in a very happy solution. He was very polite and helpful, keeping me up to date and dealing with things extremely prompty.Moving is very stressful but thanks to the service I received it was made much easier....
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Comment on agent fees
They are on par with other estate agents I believe.
Was this helpful? Yes
Oct 23,2016
Minithumbup
Val Mustafa
By:
Oct 23,2016
0 people found
this helpful
I have found Val to be helpful and friendly. It has been easy to contact him and if he has not been around he has made arrangements for somebody else to be available. I have had one issue since moving in and he was able to sort it out very promptly....
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Comment on agent fees
As expected
Was this helpful? Yes
Oct 23,2016
Minithumbup
Val Mustafa
By:
Oct 23,2016
0 people found
this helpful
One of the better letting agents I've dealt with. Professional, polite, communicative and quick to respond. Nothing to complain about. Recommended...
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Was this helpful? Yes
Oct 21,2016
Minithumbup
Chris Payne
By:
Oct 21,2016
0 people found
this helpful
Chris was a great help in supporting me to find a new home; he insisted I view a particular property saying 'tt was ideal for my needs'. He was right and i have now moved in. He and the team were superb during the whole process with clear communications, times kept and keeping me fully informed throughout. Thank you and i cannot recommend him highly enough. David...
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Comment on agent fees
just what i would expect :---
Was this helpful? Yes
Oct 19,2016
Minithumbup
Rishi Patel
By:
Oct 19,2016
0 people found
this helpful
Rishi was very helpful and an unfailingly positive person to deal with. He is very professional and goes out of his way to make sure ebverythign goes smoothly....
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Comment on agent fees
Fees seemed appropriate.
Was this helpful? Yes
Oct 04,2016
Minithumbup
Rishi Patel
By:
Oct 04,2016
0 people found
this helpful
Great service- Rishi was very helpful throughout the process from start to finish. He provided all the information needed, and was always prompt to reply and more than happy to help with any queries/requests. The process of moving was made very easy- Would highly recommend Simon Clarke....
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Was this helpful? Yes
Sep 28,2016
Minithumbup
Rishi Patel
By:
Sep 28,2016
0 people found
this helpful
Rishi has been nothing but polite and helpful throughout and restored our faith in am estate agents. He is able to follow up on things to ensure completion in a manner that enables progress without seeming pushy. Thanks got your help and support Rishi!...
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Was this helpful? Yes
Sep 21,2016
Minithumbdown
Chris Payne
Neil Shah
By:
Sep 21,2016
0 people found
this helpful
From Start to Finish all staff were very helpful and honest. Chris was our main contact, he was very efficient and helped with any questions I had and responded fast. I found everything was clearly explained by him and this made us feel very confident with the renting process. I would recommend Simon Clarke to anyone renting a property it was so straight forward! Many thanks again , two very happy customers!...
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Comment on agent fees
Ffor the Service we were provided with after we have just moved in I can say that the fees are reasonable.
Was this helpful? Yes
Sep 16,2016
Minithumbup
Rishi Patel
By:
Sep 16,2016
0 people found
this helpful
The whole transaction went smoothly. Rishi was pleasant to deal with throughout. There was a slight complication identifying which parking space was linked to the flat but I don't think that was a fault of the letting agent....
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Comment on agent fees
We came from the North where everything is cheaper so cannot comment regarding London letting agent fees or other costs of living in London other than they are higher!
Was this helpful? Yes
Sep 13,2016
Minithumbup
Val Mustafa
Tony Hodgson
By:
Sep 13,2016
0 people found
this helpful
Great service, professional and friendly staff. I found exactly what I was looking for with their help and I highly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 23,2016
Minithumbup
Rishi Patel
By:
Aug 23,2016
0 people found
this helpful
Simon Clarke and particularly Rishi have been really helpful during the renting process. Rishi was always available and quick to reply to my emails....
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Was this helpful? Yes
Aug 23,2016
Minithumbup
Chris Payne
By:
Aug 23,2016
0 people found
this helpful
It was a pleasure to have Chris as our agent. He took us through the whole process and kept us up to date. I can definitely recommend his services. And now we have our dream appartment! Thanks Chris!...
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Was this helpful? Yes
Aug 23,2016
Minithumbup
Chris Payne
By:
Aug 23,2016
0 people found
this helpful
When I met Chris, I saw a professional person. After he showed me a lovely apartment things went smooth. We were in touch all the time, so I was up to date through the whole process. I'm glad that I found this agency (Simon Clark) and that I had Chris as my agent - again thank you very much and may the force be with you! :)...
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Was this helpful? Yes
Aug 23,2016
Minithumbup
Val Mustafa
By:
Aug 23,2016
0 people found
this helpful
I found Val very helpful and he made finding a place to live very easy. I would recommended this agency for future help....
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Comment on agent fees
Val was Very helpful and looked after us making it easy for us find a place.
Was this helpful? Yes
Aug 18,2016
Minithumbup
Rishi Patel
Tony Hodgson
By:
Aug 18,2016
0 people found
this helpful
Rishi has been extremely helpful all throughout the process of me renting my new property. He is extremely professional, courteous and I would highly recommend him as a letting agent to friends and family. Tony was also very helpful and friendly when I came in to sign the application of tenancy when Rishi was out of the office. From my experiences, this is a great, helpful team! Thanks so much for making the process simple for me....
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Comment on agent fees
N/A to me - I am the tenant
Was this helpful? Yes
Aug 17,2016
Minithumbup
Rishi Patel
By:
Aug 17,2016
0 people found
this helpful
Rishi was great throughout the process. Very friendly at the initial viewing and has helped with all questions and made it all very easy....
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Comment on agent fees
Fine - he has done a great job.
Was this helpful? Yes
Aug 10,2016
Minithumbup
Val Mustafa
By:
Aug 10,2016
0 people found
this helpful
Val provided an excellent service - always friendly and helpful! Finding a flat is a stressful situation yet he made it easy and pleasurable. Thank you!...
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Was this helpful? Yes
Aug 01,2016
Minithumbup
Rishi Patel
By:
Aug 01,2016
0 people found
this helpful
Rishi patel Good salesman, lovley smile face, respect the time,, you all are lovley people we will recommend your agency to all our friends and family Β’Γ‚ΒΓ‚Β€Β―Γ‚ΒΈΓ‚ΒΒ’Γ‚ΒΓ‚Β€Β―Γ‚ΒΈΓ‚ΒΒ’Γ‚ΒΓ‚Β€Β―Γ‚ΒΈΓ‚ΒΒ°Γ…ΒΈΓ’β‚¬ΛœΓ…β€™Β°Γ…ΒΈΓ‚ΒΓ‚Β½...
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Comment on agent fees
Very good
Was this helpful? Yes
Aug 01,2016
Minithumbup
Val Mustafa
By:
Aug 01,2016
0 people found
this helpful
Very happy with my agent Val Mustafa and Simon Clarke for helping me find a propetry to rent. I highly recommend this company....
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Was this helpful? Yes
Jul 15,2016
Minithumbup
Val Mustafa
By:
Jul 15,2016
0 people found
this helpful
I am so happy I chose this estate agents to help me with my property search. Val, our agent was extremely professional and very helpful from start to finish, any questions or queries I had, I could call or email him and he would always be there to give me the information I needed. He made the process easy and stress free and gave us options when we thought we had none. Thank you Val, for helping us get our first flat and helping us along the way, much appreciated....
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Comment on agent fees
Agents fees were well deserved, you pay for a good service.
Was this helpful? Yes
Jul 05,2016
Minithumbup
Chris Payne
Neil Shah
By:
Jul 05,2016
0 people found
this helpful
I rented a house through Simon Clarke. They are professional with very friendly customer service compared to other letting agents that trying to give you anything they had available. Simon Clarke understood our requirements and they were always available to reply to our questions....
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Comment on agent fees
For the service provided the fees were of good value.
Was this helpful? Yes
Jul 04,2016
Minithumbup
Rishi Patel
By:
Jul 04,2016
0 people found
this helpful
Rishi was very professional throughout the whole process. He was always punctual and knowledgable as to the property details. I would recommend Rishi's services without reservation....
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Comment on agent fees
Fees are appropriate
Was this helpful? Yes
Jun 15,2016
Minithumbup
John Sandos
By:
Jun 15,2016
0 people found
this helpful
Great service throughout the entire process - John was highly professional, understanding & caring, always got back to you promptly and in all quite faultless....
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Comment on agent fees
Good, acceptable fees.
Was this helpful? Yes
Jun 09,2016
Minithumbup
Rishi Patel
By:
Jun 09,2016
0 people found
this helpful
Rishi was polite, courteous, and tireless in his work to secure a property for us. At every point in the process he made us feel like valued customers....
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Comment on agent fees
The agency fees appear to be roughly at market rate at β€š£150 per tenant.
Was this helpful? Yes
Jun 01,2016
Minithumbup
John Sandos
By:
Jun 01,2016
0 people found
this helpful
Excellent service; always professional but understanding and flexible at the same time. Showed real interest in helping with our move....
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Was this helpful? Yes
Jun 01,2016
Minithumbup
John Sandos
Rebecca Trehy
By:
Jun 01,2016
0 people found
this helpful
Agents were professional, contactable and responsive and patient to explain all processes. Branch had a good portfolio of properties. There were few hiccups on moving in date with garage keys and issues in the property which should have been resolved before moving in date in our view. Once contacted management team, issues are being looked at and some of them resolved....
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Comment on agent fees
We were not informed of inventory fees until after holding deposit was submitted. The fees overall- good.
Was this helpful? Yes
May 30,2016
Minithumbup
Chris Payne
John Sandos
By:
May 30,2016
0 people found
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I always enjoy to work with profesionals. Thanks to Chris Payne for transforming the move in to our new apartament to feel like a walk in the park . Attention to details , always keeping as up to date through the entire moving proccess . We are so thrilled with his performance and profesionalism therefore we take the oportunity to thanks him one more time for making that happend . Simon Clarke should be gratfull to have such a profesional working for them . Kind regards Loredan & Mihae...
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May 27,2016
Minithumbup
John Sandos
By:
May 27,2016
0 people found
this helpful
Quick helpful and made sure every question was answered . I was given every detail. I had a fast and easy move in with no problems or holdbacks....
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May 26,2016
Minithumbup
Rishi Patel
By:
May 26,2016
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Rishi was always keen helping us to clarify the dos and don'ts and also very friendly and helpful. The renting process was smooth and clear. He also answered all of our questions promptly....
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Comment on agent fees
Good
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May 06,2016
Minithumbup
Val Mustafa
By:
May 06,2016
0 people found
this helpful
We have been well looked after by Val and he has patiently explained all our questions and was always available for any queries we had. He has made the whole process very easy and straight forward....
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Comment on agent fees
Reasonable, considering that we have dealt with other agencies that were asking higher fees.
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May 04,2016
Minithumbup
Rishi Patel
By:
May 04,2016
0 people found
this helpful
Rishi was extremely helpful right from my first viewing to the signing of the contracts and also provided support after I moved in. I would recommend his services to anyone....
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Apr 26,2016
Minithumbup
Rishi Patel
Rishi Patel
By:
Apr 26,2016
0 people found
this helpful
Simon Clarke were very friendly and professional from the time we came to view the property to when we completed. They were very clear and never once I was left in the dark not knowing what to do, they guided us every step of the way. I must recommend them to anyone that's looking for a place to live and if you do use them please ask for Richie Patel, a very friendly and helpful person....
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Comment on agent fees
The fees are the fees, everyone have to make a leaving, theirs are very competitive.
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Apr 19,2016
Minithumbup
Chris Payne
By:
Apr 19,2016
0 people found
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Chris has been unfailingly helpful and it has been a pleasure to work with him. From our first enquiry about a property through to the handover of the keys, Chris has always been friendly, honest and approachable. Nothing has been too much trouble for him, and he has always responded to emails and phone calls promptly. We particularly appreciate the fact that he's never tried to use any heavy sales technique, but instead has answered our questions and allowed us to make up our own minds. Thank...
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Comment on agent fees
β€š£300 for sorting out some forms is absurd but this is the case with all agents. Simon Clarke is no better/worse.
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Apr 14,2016
Minithumbup
Rishi Patel
By:
Apr 14,2016
0 people found
this helpful
Rishi was great help and very attentive. He provided all the information we needed and made move from one property to another seamless. Thank you!...
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Comment on agent fees
Bad
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Apr 13,2016
Minithumbup
John Sandos
By:
Apr 13,2016
0 people found
this helpful
John was Very helpful and friendly with great advice as well as the steps being an easy going process for us....
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Comment on agent fees
Reasonable fees
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Apr 07,2016
Minithumbup
Rishi Patel
By:
Apr 07,2016
0 people found
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We were extremely impressed with the services we received. Rishi was polite, professional and very thorough. We were kept well informed throughout the process and everything went without a hitch. Highly recommended as an agency and an individual. Thanks Rishi!...
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Apr 07,2016
Minithumbup
Val Mustafa
By:
Apr 07,2016
0 people found
this helpful
Val went above and beyond to ensure that we successfully gained our ideal flat. Val could not have been more helpful and supportive and he made the whole experience exciting and enjoyable - how it should be! We send the warmest thanks and best wishes to all at Simon Clarke....
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Comment on agent fees
The fees were reasonable, as expected.
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Apr 06,2016
Minithumbup
John Sandos
By:
Apr 06,2016
0 people found
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John was great from start to finish. He found us the perfect flat in an amazing location and helped us get a price we could afford. We are so happy in the flat!...
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Comment on agent fees
They were average fees, similar to what we have paid previously.
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Mar 17,2016
Minithumbup
By:
Mar 17,2016
0 people found
this helpful
The viewings, application, inventory and paperwork all went smoothly when securing the property through this agency. During my tenancy I felt like the Management Team were always on hand if I needed them. Urgent requests were always dealt with promptly and followed up by and email or phone call to ensure everything was ok and I was informed of what had or was going to happen. The level of service did not wain after I gave my notice on the property; leaving the area for work. In my 10 ye...
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Comment on agent fees
Good
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Mar 15,2016
Minithumbup
John Sandos
By:
Mar 15,2016
0 people found
this helpful
We are happy to say that the service is professional, honest and friendly, and we felt we were looked after really well and got personal service. We have dealt with lots of estate agents in London area before and cannot say the same about everyone. We dealt with John and he really went out the extra mile for us as we needed to find accommodation urgently. In the end we got there smoothly without any problems and are now pleased with our new home....
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Comment on agent fees
Reasonable
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Mar 10,2016
Minithumbup
Val Mustafa
By:
Mar 10,2016
0 people found
this helpful
I had a very good experience with Simon Clarke, Finchley when I was looking for a place to rent. Val was very knowledgeable and professional at all times. Everything from arranging the visit to the completion of paper work was well organised and managed. I would certainly use this agency again. Thank you....
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Comment on agent fees
Fee's were standard.
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Feb 15,2016
Minithumbup
Rishi Patel
By:
Feb 15,2016
0 people found
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Rishi Patel was friendly, organised and efficient, always thoughtful and pro-active. A first class service and I would highly recommend....
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Feb 13,2016
Minithumbup
John Sandos
By:
Feb 13,2016
0 people found
this helpful
John was polite and helpful in the viewing of property and with information. I would recommend the agency to others....
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Comment on agent fees
Reasonable
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Feb 11,2016
Minithumbup
Rishi Patel
By:
Feb 11,2016
0 people found
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Fantastic service from Rishi. He took the time to fully understand our needs and showed us properties which entirely met our requirements. He was always professional and courteous and went above and beyond to deliver the best possible service. Thanks to him we are now happily settling into our new home. This is by far the best experience we have had with an agent in the many years that we have owned/rented property. The welcome hamper was also a lovely additional touch! We wouldn't hesitate to r...
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Comment on agent fees
Higher than average in our experience
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Feb 08,2016
Minithumbup
Rishi Patel
Val Mustafa
By:
Feb 08,2016
0 people found
this helpful
Dealing with Rishi & Val from booking the viewing to moving in was a painless experience. Any queries were answered swiftly and precisely. Rishi has a very friendly and professional manner which helped the process go smoothly....
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Feb 03,2016
Minithumbup
Rishi Patel
Val Mustafa
By:
Feb 03,2016
0 people found
this helpful
I am very happy and satisfied with the level of service provided by the letting agents. All of the necessary information that was needed came very swiftly and any requests were handled with ease....
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Feb 02,2016
Minithumbup
Rishi Patel
By:
Feb 02,2016
0 people found
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Rishi was a personable and engaging young man who impressed us with his professionalism and honesty. His follow up was exceptional and his after service care exemplary. We were made to feel looked after and welcomed by Rishi. A lovely young man and we wish him the best!...
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Comment on agent fees
Mmmm could be less actually.
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Feb 02,2016
Minithumbup
Tony Hodgson
Tony Hodgson
By:
Feb 02,2016
0 people found
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Simon Clarke and their agent, Tony Hodgson, were brilliant, he helped us through each process and made us feel very comfortable about the move. And after we moved in he did a follow up to be sure we were fine and that all was in order. The service very professional....
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Comment on agent fees
Fair
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Feb 01,2016
Minithumbup
Tony Hodgson
By:
Feb 01,2016
0 people found
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As first time Land Lords Tony fully explained the process and was extremely knowledgeable and professional. He kept us informed and updated us when he said he would. He provided us with extra information that other Agents had not. He fully understood our requirements and met them 100%....
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Comment on agent fees
Extremely fair
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Jan 27,2016
Minithumbup
Neil Shah
John Sandos
By:
Jan 27,2016
0 people found
this helpful
Simon Clarke have now found me my second flat. I have been extremely happy with the experience on each occasion. There knowledgege, efficiency and communication through the process has made moving easy. I would highly recommend them to anyone looking for a new home!!...
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Comment on agent fees
Very competitive
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Jan 27,2016
Minithumbup
John Sandos
By:
Jan 27,2016
0 people found
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Simon Clarke Lettings were a breeze to deal with throughout the letting process. John Santos was always helpful and positive, and I'm grateful to him for making the rental easy and stress-free....
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Comment on agent fees
I was happy with the level of fees charged
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Jan 26,2016
Minithumbup
Val Mustafa
By:
Jan 26,2016
0 people found
this helpful
The service was professional and friendly. Our agent drove us for a couple viewings and was clear and patient when explaining the renting process; being new to the UK we really appreciated this. They accepted our lack of UK references and kindly lowered our reference fees once we explained that we both had a shared history and the same references overseas....
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Comment on agent fees
Good. Reference fee 150GBP per person. No hidden fees.
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Jan 26,2016
Minithumbup
Val Mustafa
By:
Jan 26,2016
0 people found
this helpful
The service was professional and friendly. Our agent drove us for a couple viewings and was clear and patient when explaining the renting process; being new to the UK we really appreciated this. They accepted our lack of UK references and kindly lowered our reference fees once we explained that we both had a shared history and the same references overseas....
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Comment on agent fees
Good. Reference fee 150GBP per person. No hidden fees.
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Jan 25,2016
Minithumbup
Rishi Patel
By:
Jan 25,2016
0 people found
this helpful
We deal with Mr. Rishi Patel. We're really satisfied from the service He gave to us. He assisted us from the first step till the collection key, so accurate to make us understand every single things. Totally happy with the request we ask to Him. I would really recommend Mr. Rishi as your agent. If you are looking for a new place to stay look for Mr. Rishi, we're sure He's going to help you till the end. Best Agency and Agent since we are in London. Thank's....
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Comment on agent fees
Very Good. Honest and clear.
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Jan 19,2016
Minithumbup
Val Mustafa
By:
Jan 19,2016
0 people found
this helpful
I had brilliant experience with this estate agent right from beginning all the way down. Our agent called Val Mustafa, he were very polite and gentlemen from start of our house hunting and he's been very helpful between us and landlord to resolve the matters. On the day when we went to collect the key he's been very welcoming and helpful. I am very satisfied customer and I would recommend Simon Clark estate agency to everyone. Thank you again...
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Comment on agent fees
Good
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Dec 06,2015
Minithumbup
Tony Hodgson
By:
Dec 06,2015
0 people found
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We had a great experience with Simon Clarke. Our agent, Tony was very professional, responsive and helpful during the whole process, we could only recommend him. We wouldn't hesitate to use Simon Clarke's services again....
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Nov 13,2015
Minithumbup
Tony Hodgson
By:
Nov 13,2015
1 people found
this helpful
I've dealt with dozens of letting agents over the years. Mostly scumbags to be honest! But Simon Clarke are really good. All issues were resolved quickly and if anything broke it got replaced. Friendly communication too. Maybe because they just deal with Lettings they provide a better service? Highly recommended....
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Nov 05,2015
Minithumbup
John Sandos
By:
Nov 05,2015
0 people found
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John was absolutely superb in organising and setting up our move into the new flat. Everything was undertaken with consummate professionalism and the upmost of ease. So far everything in the new flat has been perfect, with contact and information readily available if we ever have needed it. We would happily use Simon Clarke and John specifically again....
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Nov 04,2015
Minithumbup
Val Mustafa
By:
Nov 04,2015
0 people found
this helpful
The staff is professional,polite,efficient and friendly. I want to say thank you Val Mustafa, the agent who help and guide us throughout the whole process of renting our new home he make the process clear, smoothly and stress free. It was a pleasure dealing with Simon Clark. Definitely I will recommend Simon Clark as an estate agency with a very professional and friendly staff....
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Oct 21,2015
Minithumbup
Tony Hodgson
Val Mustafa
By:
Oct 21,2015
0 people found
this helpful
Best experience so far with letting agents -they truly are a perfect example of what letting agent should have in terms of skills,quality of service and engagement with clients....
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Comment on agent fees
Explained well no problems
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Oct 20,2015
Minithumbup
Tony Hodgson
Val Mustafa
By:
Oct 20,2015
0 people found
this helpful
Of 18 enquiries I sent to letting agents in a single day ( I was serious about my search!) two responded. Tony was the first. I saw the flat the day after I returned to the UK and he was knowledgeable about the flat and the area. He let me take my time walking through a couple times and really getting a feel for it. He seems to genuinely care about this process, which is something rare in this industry I've found. When I needed to return after agreeing the contract, he made time for that as we...
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Oct 17,2015
Minithumbup
John Sandos
By:
Oct 17,2015
0 people found
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I am pleased to say that from the very first viewing to the signing of contracts and handling of keys, the whole process was simple, easy and straight forward. All credit must go to John sandros, who must be a valuable asset to Simon Clarke. We would not hesitate to use Simon Clarke again, and would request John if possible. All queries were handled efficiently and helped us move with ease and confidence. All fees seemed fair, no hidden costs....
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Oct 10,2015
Minithumbup
Tony Hodgson
Val Mustafa
By:
Oct 10,2015
0 people found
this helpful
In the main I dealt with Val who was very friendly. Unfortunately, there were some issues to begin with around identifying when the property was available but I was really grateful that the fees were wavered as compensation. Contracts took a long time to sort out but I understand that was because of an office move. Tony was helpful during the signing process. I would definitely recommend. And you get a great little welcome pack the day you move in, which is a lovely touch!...
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Aug 31,2015
Minithumbup
John Sandos
By:
Aug 31,2015
0 people found
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The overall experience with Simon Clarke was excellent. From our first contact with John, right through to moving in, the whole process was handled professionally. John took time to listen and understand our needs and proactively suggest properties that would suit. He responded to all enquiries promptly and kept us informed throughout the whole process. Once we had made an offer, he did a good job of balancing the needs of the landlord and the tenants to enable us to reach an agreement all pa...
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Aug 28,2015
Minithumbup
John Sandos
Neil Shah
By:
Aug 28,2015
0 people found
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Very professional company, Have been using them since 1999. Had 4 tenants over that period and just gained a new tenant after a tenant lived in the house for 13 yrs All went very smoothly....
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Comment on agent fees
Very very reasonable. Miles cheaper than Foxtons plus only have to pay fees for 2 years.
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Aug 24,2015
Minithumbup
Tony Hodgson
By:
Aug 24,2015
0 people found
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The Agency and Tony in particular were very helpful with the entire lettings process. We thank them and Tony in particular for making this an easy and smooth process....
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Aug 21,2015
Minithumbup
Neil Shah
By:
Aug 21,2015
0 people found
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Neil has acted as letting agent for my son for about 6 years and my son recommended him when I wanted to invest in a residential flat on a buy to let basis. Neil knows the area like the back of his hand and throughout the process was extremely helpful and informative. He found an excellent tenant as soon as the refurbishment was completed in February 2015. I am now looking for further buy to let properties in the N20 area and Neil has been a source of wisdom when I have discussed potential prop...
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Aug 20,2015
Minithumbup
Neil Shah
Tony
By:
Aug 20,2015
0 people found
this helpful
We received an excellent and professional service at all stages Neil and Tony gave us good advice Throughout the whole process (but never imposed it) as first time landlords this was really helpful. They worked to get us the right kind of tenants for out property - we are over the moon with the service received and would recommend them to anyone letting on the local area....
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Comment on agent fees
Seemed in line with other agents in the area happy to pay the gaping rate for excellent service.
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Jul 22,2015
Minithumbup
Tony Hodgson
By:
Jul 22,2015
0 people found
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Everything went well. George provided us all necessary information on time and in an efficient way. Tony took over perfectly during George's day off so that there wasn't any disruption of services provided. Tony's explanation about whole procedure was clear even for us(non native english speaker)....
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Jul 21,2015
Minithumbup
Tony Hodgson
By:
Jul 21,2015
1 people found
this helpful
Tony helped secure a great rental agreement for my flat with minimal effort required from me. Extremely professional at all times, honest and communication was never a problem. Currently living and working abroad but I know my flat is in perfectly safe hands with Tony and Simon Clarke lettings, would fully recommend....
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Jul 17,2015
Minithumbup
Tony Hodgson
By:
Jul 17,2015
0 people found
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Tony arranged the viewing of the property and was very helpful and provided clear and relevant information about the property and the processes. The registration process was very smooth and well handled by Tony....
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Jun 21,2015
Minithumbup
John Sandos
By:
Jun 21,2015
0 people found
this helpful
We are extremely happy with the experience we've had with Simon Clarke. The total process has been superb! Our needs were met in a rapid, meaningful and courteous manner and this helped to alleviate the mountain of stress which could have ensued. We have recommended Simon Clarke to friends and family because they do in fact know how to provide customer satisfaction!...
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Jun 21,2015
Minithumbup
Tony Hodgson
By:
Jun 21,2015
0 people found
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All the people I have dealt with at Simon Clarke have been professional and communicated well. During the initial viewing stage I was very busy and George was very accommodating, even making a short notice appointment to show me around the property on a weekend. From the beginning of the process he also made everything clear and explained things well. In terms of being contactable I was extremely impressed how easy it was to get into contact when I had any questions. Emails were answered qu...
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Jun 21,2015
Minithumbup
By:
Jun 21,2015
0 people found
this helpful
Arosha went above and beyond to find us the perfect flat. I believe he listened to my wants and needs and I really felt looked after. Arosha was very professional throughout the whole process. Arosha is a credit to your letting agency. I can not speak more highly about him...
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Jun 19,2015
Minithumbup
Neil Shah
Darren Clarke
By:
Jun 19,2015
0 people found
this helpful
I have worked with Simon Clarke for over 10 years and they have consistently provided an excellent service and sensible advice. They are careful to select quality tenants and I have never had any issues with the numerous tenants that they have found for our properties. I would highly recommend Simon Clarke to anyone wishing to rent a property in the area....
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Jun 13,2015
Minithumbup
Tony Hodgson
Nicholas Unsworth
By:
Jun 13,2015
0 people found
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I have been letting my property since 1999. Simon Clarke have found me very satisfactory tenants. The first ones stayed 5 years, the second ones 12 months and the third ones over 9 years! As this is an unfurnished flat this is exactly what I want. I have been dealing with Tony Hodgson at the Finchley Central office over the past few years. He has given me good advice regarding letting the flat setting a rent and so on....
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Jun 03,2015
Minithumbup
By:
Jun 03,2015
0 people found
this helpful
Arosha was friendly and accommodating throughout our moving, he kept us well informed and was pleasant to deal with. We are very happy in our new place, and would recommend Arosha and Simon Clarke Agency....
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May 11,2015
Minithumbup
By:
May 11,2015
0 people found
this helpful
Very attentive and proffesional service. Honest and reliable people. Everything was quick and clear. We just moved into our new flat....
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Apr 29,2015
Minithumbup
By:
Apr 29,2015
0 people found
this helpful
Arosha was first class throughout the whole process. He was clear, punctual, courteous and friendly. As someone who hasn't rented before I appreciated his willingness to answer any questions I had promptly and help steer me through the necessary paperwork. I can't recommend him highly enough. Simon Clarke Management department have also been great. Many thanks, Richard Cotton Tenant...
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Apr 14,2015
Minithumbup
Neil Shah
By:
Apr 14,2015
0 people found
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The staff were efficient and friendly to deal with at this branch during my tenancy application. I am pleased that they will be managing the property....
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Apr 03,2015
Minithumbup
Neil Shah
By:
Apr 03,2015
0 people found
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Simon Clarke have been very efficient in arranging the let of my 3 bedroom house, securing tenants within about a week of advertising. I have been impressed with their professionalism and courtesy, the very good lines of communication, prompt responses to questions, and the way the management department have dealt with a couple of technical issues in the first few days of the tenancy. I specifically wanted a dedicated letting agent to manage the property to ensure the focus is 100% on getting it...
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Comment on agent fees
Reasonable.
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Mar 25,2015
Minithumbup
By:
Mar 25,2015
0 people found
this helpful
I found George to be extremely helpful and efficient. From the initial viewing to signing the contract he answered all our questions as quickly as possible and helped us with all our demands to the landlord! Overall a very good service!...
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Mar 08,2015
Minithumbup
Tony Hodgson
By:
Mar 08,2015
0 people found
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Myself and my partner were looking to move into a property as swiftly as possible. Upon viewing the property with Tony we were confident that it was perfect for our needs and set on our decision to move in. Tony kept us thoroughly informed throughout the entire process and was very sympathetic to our requirements of moving in as soon as possible. I would highly recommend Simon Clarke for the professional and dedicated service provided....
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Feb 27,2015
Minithumbup
Tony Hodgson
By:
Feb 27,2015
0 people found
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Tony arranged for us to view the property when it was convenient for us, at quite short notice, and made the whole process incredibly easy. He photographed everything in the property for the inventory which was useful and overall great service....
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Feb 12,2015
Minithumbup
Tony Hodgson
By:
Feb 12,2015
0 people found
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We first met Tony for a viewing on a 2 bed apartment in East Finchley - he could tell that we weren't in love with it & promised to get in touch should anything more suitable pop up. He called us the next day with an ideal flat. The whole process from arranging the holding fee to key handover ran incredibly smoothly & Tony was available throughout for any queries we had. He was totally professional and I'd highly recommend Simon Clarke just on the basis of his customer service alone....
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Feb 11,2015
Minithumbup
Tony Hodgson
By:
Feb 11,2015
0 people found
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The service was very good. The staff member always available (also on the mobile) and a good third part between me and the landlady. the information provided always clear....
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Feb 10,2015
Minithumbup
Tony Hodgson
By:
Feb 10,2015
1 people found
this helpful
After having a pretty bad experience with a previous tenancy, Tony was like a breath of fresh air! Tony called to let me know about a property that had just been made available to rent through Simon Clarke - before it had even been made available to view online. Tony has made the letting procedure from referencing up until the move in date so easy and has been extremely helpful and responsive with any enquiries I have had. I would highly recommend Simon Clarke and Tony at the Finchley Central b...
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Comment on agent fees
Very affordable fees.
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Feb 10,2015
Minithumbup
By:
Feb 10,2015
0 people found
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I am happy overall with the way Simon Clarke handled th rental of my property. The only things I would question are that The agent shoudl ensure the tenants have set up the direct debit in advance of moving as - as this was left to me, by which time hey have already moved in and might have failed to pay. Also, I was told I needed to get a Landlords gas safety certificate yet the one I had at home looked exactly the same so I spent £60 for nothing. Also, I think the fees are high - especi...
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Comment on agent fees
Too high - each year
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By: Simon Clarke Letting Agents
Feb 10, 2015
View all comments (1)
Dear Nicola, Thank-you for your review, we are glad to hear you are happy with our service overall. In response we do not setup direct debits however do provide tenants with the bank details for the standing order in advance of the tenancy being signed. With regards to the gas safety certificate as this is a legal requirement for us to provide a valid copy to the tenants at point of moving in, if you can supply us with 2 valid copies for that period we will happily reimburse you the £6 ...
Feb 02,2015
Minithumbup
Neil Shah
By:
Feb 02,2015
0 people found
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I have been very impressed thus far with Simon Clarke (we have just had tenants found by the agency move in to our property). They have been unfailingly helpful in their advice, patient (as new landlords we have had numerous and frequent queries) and professional at all times. It's early days but it also appears as if we have very good tenants. Having done an enormous amount of research on agencies in the North London area, including on those to avoid and what to look out for, Simon Clarke was...
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Jan 21,2015
Minithumbup
Tony Hodgson
By:
Jan 21,2015
0 people found
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Tony was very helpful through the process of renting the property from the beginning. We are really pleased with him and Simon Clarke and totally recommend their services....
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Jan 19,2015
Minithumbup
Tony Hodgson
By:
Jan 19,2015
0 people found
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Tony has been very helpful from the beginning. When we decided to go ahead with the letting he explained the whole process clearly and assisted us promptly when the referncing was a bit delayed due to a problem of the referencing company system....
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Jan 12,2015
Minithumbup
Neil Shah
Rebecca Trehy
By:
Jan 12,2015
0 people found
this helpful
Simon Clarke have been letting my property for the last 6 years and I have been extremely happy with all they have done. I live overseas, which could potentially have been difficult for me as I am only home on short holidays around 3 times a year. They stay in regular contact with me via email and always keep me very informed about every aspect of my letting. The tenants have obviously changed during the period of letting and each time, the whole experience has been extremely smooth and well or...
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Comment on agent fees
I believe that the agents fees are fair and justified, particularly as I am not able to personally oversee any aspects of the letting, as I am living and working overseas. The fees cover everything and they deal with repairs, vetting, safety checks and all other aspects of the rental. Emails are responded to quickly and in a very cordial manner and when I am home and go into the branch, staff are always willing to talk over any thing I need to discuss and answer any questions.
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Jan 11,2015
Minithumbup
Tony Hodgson
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Jan 11,2015
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Mr Tony Hodgson in Simon Clarke was very helpful and supportive when I had my wallet stolen in Germany. He sent me some documents which I need very quickly. And he contacted and negotiated with my landlord about the rent. Great help....
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Jan 03,2015
Minithumbup
Rebecca Trehy
Tony Hodgson
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Jan 03,2015
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It has been a delight to work with Rebecca, Tony and the team over the last few years while they have managed my flat. Rebecca has demonstrated resilience in dealing with a long-term issue. She has sensitively managed the issue by suggesting a range of solutions and maintaining open communication between all parties involved. I always feel that Tony and Rebecca are open and honest with me and I appreciate their proactive approach in their management of the property....
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Dec 05,2014
Minithumbup
Rebecca Trehy
Tony Hodgson
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Dec 05,2014
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Rebecca was always very fast and efficient I responding to issues. She was extremely helpful when I had to deal with an intruder in the house and ensured I would feel safe and comfortable again living in the property by arranging extra security measures. In general she is wonderful to work with....
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Dec 04,2014
Minithumbup
Tony Hodgson
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Dec 04,2014
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Very impressed with the professional approach of this company. I needed to rent in a hurry after loosing a purchase & out of all the agents I viewed property with Tony Hodgson at Simon Clarke was by far the best. Punctual for viewings & had all the information about the flat with him. When I had decided to proceed with the rental everything was fully explained & documented which was extremely reassuring as I had not rented in London before. I would have no hesitation in recommending ...
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Nov 17,2014
Minithumbup
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Nov 17,2014
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From start to finish, we were treated like real people rather than prospective cash cows. Phone calls were returned on-time as we were e-mails. There was nothing hidden and later sprung on us, the whole process was very transparent and involved. We even had a clause in the contract amended slightly which made the whole process all the more seamless. To top it off we received a welcome pack with sugar, tea, coffee and a few other bits one might need when moving in to a new flat. It's touches like...
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Nov 17,2014
Minithumbup
Tony Hodgson
Margaret
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Nov 17,2014
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I have been with Simon Clarke for some 10 years and at all times their professionalism has been of a consistent high standard from the pre-let period, during a tenancy through to completion. Tenants have been excellent and advice is always freely given and offered (at any stage) which I value highly. The professionalism of the previous manager, Steven, was highly regarded and this has been equally matched by Tony, whose advice and assistance on all matters related to lettings continues to be e...
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Nov 11,2014
Minithumbup
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Nov 11,2014
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This is the first time we have let a property and so have no knowledge of all the requirements, do's and dont's etc. Simon Clarke were brilliant at pointing us in the right direction and helping out with good advice when needed. They kept us fully informed via eMail and were very quick to respond. They are certainly very customer focussed and took all our requests and requirements into account with the choice of tenant. They have been highly professional, and have taken a lot of stress out of ...
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Oct 26,2014
Minithumbup
Rebecca Trehy
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Oct 26,2014
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When I moved into Flat 21 Henderson Court, there had been a problem with the Fob and I had been unable to gain entry through the gates to the car park for nearly a month ! During this time, there had been numerous telephone calls back and forth with Rebecca as I was becoming increasingly upset. She dealt with each call and acted in a very professional and efficient manner and when she said she would call me back, she did very promptly. However upset I was over the situation, I knew Rebecca was...
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