Simon Burt The Estate Agent
4.9/5, 374 reviews
99% recommended
99% sales valuation accuracy
99% sales fee satisfaction
We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales. show more We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales.
Estate Agents in Solihull, Knowle and Balsall Common - Simon Burt

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £39,000 £3,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 245 0 120 2 2 1
Areas covered
  • Solihull
  • Knowle
  • Balsall Common
  • Birmingham
  • Dorridge
Address

Malvern House, New Road
Solihull
West Midlands
B91 3DL
0121 705 4040

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Very professional and kept us informed throughout the process. Felt ......”

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Mar 14,2016
Minithumbup
Simon
By: 'Annabel Kashikar'
Mar 14,2016
2 people found
this helpful
Very professional and kept us informed throughout the process. Felt the team went the extra mile to help us and with their friendly and approachable attitude everything went smoothly. We couldn't have asked for more....
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“A most professional and approachable team who helped on all ......”

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Mar 10,2016
Minithumbup
Maddy
Simon
By: 'Simon Burt'
Mar 10,2016
2 people found
this helpful
A most professional and approachable team who helped on all aspects of my purchase how ever small or minor the request. Took away all the hassle and stress that goes hand in hand when buying a property....
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“The service I received from Simon Burts estate agent was ......”

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Mar 08,2016
Minithumbup
Simon
By: 'Simon'
Mar 08,2016
1 people found
this helpful
The service I received from Simon Burts estate agent was first class I got a top price and excellent service Highly recommended...
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Comment on agent fees
Fees where good as I got a top price
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“First time buyers and thanks to Simon and his team ......”

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Mar 08,2016
Minithumbup
Simon
By: 'Danny Charlton'
Mar 08,2016
1 people found
this helpful
First time buyers and thanks to Simon and his team it was a brilliant experience. Simon was there whenever needed and believe me I asked some questions, but he was always happy to help and give his professional advice. Would highly recommended to anyone without ...
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Comment on agent fees
Good
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“The service was excellent from the start to the finish ......”

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Mar 03,2016
Minithumbup
Simon
By: 'Robert Jones'
Mar 03,2016
1 people found
this helpful
The service was excellent from the start to the finish of our dealings with Simon and his team. There was no 9-5 limits on the levels of service offered and every request for information was supplied without delay. We were kept up to date with ...
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“Simon and his team provide a fantastic service. From the ......”

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Mar 02,2016
Minithumbup
Simon
By: 'MarkW'
Mar 02,2016
1 people found
this helpful
Simon and his team provide a fantastic service. From the initial viewing, through negotiations and up until completion they kept us informed on progress of the purchase. I would thoroughly recommend them to anyone looking to buy or sell a home in the Solihull area....
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“Simon - thanks for all your help with the sale ......”

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Feb 26,2016
Minithumbup
Simon
By: 'Jamie Roberts'
Feb 26,2016
1 people found
this helpful
Simon - thanks for all your help with the sale of my Dad's house. Very happy with the sale price you achieved and the support of you and you team. Thanks again...
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“Simon and his team provided the upmost professional service and ......”

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Feb 18,2016
Minithumbup
Simon
By: 'V Cartwright'
Feb 18,2016
1 people found
this helpful
Simon and his team provided the upmost professional service and completely took all the stress and hassle out of our recent move! Thank you Simon for once again getting us moved in a very timely, efficient and informative manner....
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Good
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“The perfect estate agents! I felt informed, supported and like ......”

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Feb 12,2016
Minithumbup
Simon
Maddy
By: 'Laura Mulcahy'
Feb 12,2016
2 people found
this helpful
The perfect estate agents! I felt informed, supported and like nothing was too much trouble. They made the whole process from the first viewing to completion feel seamless. Buying and selling can be a very stressful time and having the right estate agents is imperative ...
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Good
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“Simon and his team are very efficient, thorough and supportive. ......”

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Feb 02,2016
Minithumbup
By: 'Mrs Tay'
Feb 02,2016
1 people found
this helpful
Simon and his team are very efficient, thorough and supportive. The photos taken enabled potential purchasers to see the rooms in the right perspective clearly showing size etc. We received an excellent service and would highly recommend them. Superb! Thank you...
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Comment on agent fees
In par with other agents but offer a much higher quality of service
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“I used Simon Burt to sell my property. I found ......”

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Dec 09,2015
Minithumbup
Simon
By: 'Liane Cooper'
Dec 09,2015
0 people found
this helpful
I used Simon Burt to sell my property. I found the service to be Excellent. The Service was very personal and the updates were regular keeping me in the loop the whole time. They were always available on the end of the telephone and reply ...
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“I have been fortunate to have used Simon Burt on ......”

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Dec 09,2015
Minithumbup
Simon
By: 'Ms Holmes'
Dec 09,2015
0 people found
this helpful
I have been fortunate to have used Simon Burt on numerous occasions both for selling and purchasing. On each occasion he is an absolute delight to deal with, going over and above what one would expect to assist. He is extremely professional and informative. I ...
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“Simon took over the sale of my house from another ......”

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Dec 02,2015
Minithumbup
Simon
Maddy
By: 'Pat Somerville'
Dec 02,2015
0 people found
this helpful
Simon took over the sale of my house from another agent and I was very impressed with the amount of viewings and the overall support I received from him and his staff Maddy and Sue. The made the sale and my life a lot easier. ...
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“Excellent and thorough service. Very professional. Would definitely be the ......”

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Nov 23,2015
Minithumbup
Simon
Maddy
By: 'Daniel Timmins'
Nov 23,2015
1 people found
this helpful
Excellent and thorough service. Very professional. Would definitely be the first agent I call if I were looking to sell....
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“I have never had respect or confidence dealing with previous ......”

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Nov 18,2015
Minithumbup
Simon
Maddy
By: 'David Clark'
Nov 18,2015
2 people found
this helpful
I have never had respect or confidence dealing with previous estate agents! Simon Burt estate agents have change my mind it was a pleasure to have been involved with them. Not just the people that I have highlighted but all the staff that were involved ...
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“Simon Burt gave me the best service I have experienced ......”

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Oct 28,2015
Minithumbup
Simon
By: 'Anne Walker'
Oct 28,2015
2 people found
this helpful
Simon Burt gave me the best service I have experienced with Estate Agents -- Simon and all staff did their best to make buying and selling as straight forward as it can be!! Nothing was too much trouble for them , and I would not hesitate ...
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“We are very pleased with service we received from Simon ......”

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Oct 22,2015
Minithumbup
Simon
Maddy
By: 'Luke'
Oct 22,2015
1 people found
this helpful
We are very pleased with service we received from Simon Burt The Estate Agent. From the valuation, in which Simon discussed realistic price ranges and a strategy for the time of the instruction to allow for a timely sale. This was important to us as ...
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“We decided to use Simon Burt the Estate Agent as ......”

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Oct 21,2015
Minithumbup
Simon
By: 'Ross Collins'
Oct 21,2015
1 people found
this helpful
We decided to use Simon Burt the Estate Agent as we felt we needed an Agent that understood our needs & was prepared to be extremely proactive & get buyers across the threshold, Also the fact that Simon Burt & his team always return your phone calls & were ...
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“Simon came to view the property and was very efficient ......”

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Oct 21,2015
Minithumbup
Simon
Maddy
By: 'G Relph'
Oct 21,2015
1 people found
this helpful
Simon came to view the property and was very efficient and personable to deal with. The property appeared on Rightmove within a couple of days and we had a number of viewings in short order. We sold within 6 weeks. The progress team was helpful in ...
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Comment on agent fees
Very competitive and less than comparable agents
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“One word to describe Simon and his team.... FANTASTIC! Simon ......”

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Oct 21,2015
Minithumbup
Simon
Maddy
By: 'B Scott'
Oct 21,2015
5 people found
this helpful
One word to describe Simon and his team.... FANTASTIC! Simon and Maddy were my main points of contact when we sold our flat earlier this year and they were both professional, incredibly helpful and always available at the end of the phone for queries. Nothing ...
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“Although we sold within 5 days of our property being placed ......”

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Oct 19,2015
Minithumbup
Simon
Maddy
By: 'Susan & Malcolm Ball'
Oct 19,2015
0 people found
this helpful
Although we sold within 5 days of our property being placed on the market, the overall completion process took approximately 3 months and both Simon and Maddy and their associates kept us updated throughout and were always helpful and friendly. A big THANKYOU to you all at ...
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“The service provided by Simin was fabulous from beginning to ......”

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Oct 17,2015
Minithumbup
Simon
By: 'The Griffiths'
Oct 17,2015
2 people found
this helpful
The service provided by Simin was fabulous from beginning to end. Simon was knowledge, professional and friendly. He took time to ask us questions and listen to our answers, unlike other agents we had to value our property. Whilst our property sold at the first ...
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“We are very pleased with the service offered by Simon ......”

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Oct 17,2015
Minithumbup
Simon
Maddy
By: 'Kiran'
Oct 17,2015
2 people found
this helpful
We are very pleased with the service offered by Simon n team to support the purchase of our property. Entire staff were very transparent and kept us updated with each developments. Simon was willing to show us around the property several times. All our queries ...
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“Following the death of my mother I took responsibility for ......”

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Oct 07,2015
Minithumbup
Maddy
Simon
By: 'Guy Schornig-Moore'
Oct 07,2015
3 people found
this helpful
Following the death of my mother I took responsibility for the sale of her house on behalf of the trustee's. The probate valuations I received varied by a ludicrous amount (up to 25%) which left us very confused as to how to price the house, especially ...
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“Within the first few stages of the buying process the ......”

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Sep 28,2015
Minithumbdown
Simon
Maddy
By: 'L.g'
Sep 28,2015
3 people found
this helpful
Within the first few stages of the buying process the whole team were fantastic at communication and were very helpful. Unfortunately after a sale was agreed for their property, it became increasingly difficult to get in touch with either the branch or the sales progression ...
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By: Maddy
Oct 06, 2015
View all comments (1)
Thank you for taking the time to write a review. We appreciate all the kind words people say on here, and take any negative comments very seriously as we pride ourselves on our customer service. It's disappointing that in this instance the review is a negative one. Both Simon and I were unaware of the difficulties you experiened communicating with the progression team. Had we been made aware, the problem could've been dealt with sooner. To this end, I'd like to extend my sincere apologies, and e ...

“A great overall estate agents, sold my house in 24 hours ......”

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Sep 24,2015
Minithumbup
Simon
Maddy
By: 'Tina Flowers'
Sep 24,2015
2 people found
this helpful
A great overall estate agents, sold my house in 24 hours for more than the asking price! Great pictures where taken by Simon, a really friendly estate agents and very professional service throughout can't recommend you highly enough! Maddy and Sue also lovely and very helpful ...
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“Can't fault the service from Simon and his team, Simon ......”

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Sep 23,2015
Minithumbup
Simon
Maddy
By: 'Steve and Marie fallon'
Sep 23,2015
2 people found
this helpful
Can't fault the service from Simon and his team, Simon himself is very friendly, enthusiastic and knowledgable as is maddy and his support staff. they keep you updated and informed of any progress making sure everything goes through as smoothly as possible. we would highly ...
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“I found Simon to be most helpful and enthusiastic - ......”

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Sep 22,2015
Minithumbup
Simon
By: 'Claire'
Sep 22,2015
1 people found
this helpful
I found Simon to be most helpful and enthusiastic - often available outside normal hours His conveyancing team were on the ball - and kept me informed as to what my conveyancing team should be doing !...
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“Simon and the team were superbly efficient dealing with the ......”

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Aug 31,2015
Minithumbup
Simon
By: 'Mr & Mrs Rushton'
Aug 31,2015
3 people found
this helpful
Simon and the team were superbly efficient dealing with the sale in our absence. We were regularly updated on the progress and his enthusiasm and personal approach made the whole experience extremely positive. We would have no hesitation in recommending his company and have already ...
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Comment on agent fees
Very reasonable.
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“From start to finish, the service provided by Simon Burt ......”

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Aug 28,2015
Minithumbup
Simon
Maddy
By: 'Rachel'
Aug 28,2015
2 people found
this helpful
From start to finish, the service provided by Simon Burt and his entire team was faultless. Simon has a personalised approach to selling homes which I believe is unusual if not unique. Even when our sale fell through, Simon managed to resell the house in ...
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Staff picture Simon
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Staff picture Maddy
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Staff picture Dawn
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Staff picture Sue
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No fees information available
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Complaints Procedure

Complaints Procedure
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 3:48 PM 30/04/2019 by allAgents

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Solihull, B91


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Simon Burt The Estate Agent