Simon Burt The Estate Agent
4.9/5, 374 reviews
99% recommended
99% sales valuation accuracy
99% sales fee satisfaction
We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales. show more We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales.
Estate Agents in Solihull, Knowle and Balsall Common - Simon Burt

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £39,000 £3,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 245 0 120 2 2 1
Areas covered
  • Solihull
  • Knowle
  • Balsall Common
  • Birmingham
  • Dorridge
Address

Malvern House, New Road
Solihull
West Midlands
B91 3DL
0121 705 4040

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Simon has provided us with 5 star service. He and his ......”

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Nov 29,2016
Minithumbup
Simon
By: 'Dr dorez'
Nov 29,2016
10 people found
this helpful
Simon has provided us with 5 star service. He and his team have been great. He was always available on the phone to answer queries. Everything went smoothly without any delay. I would strongly recommend simon burt for other people....
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Comment on agent fees
Not relevant
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“What can I say except ...outstanding, seamless and incredibly friendly! ......”

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Nov 27,2016
Minithumbup
Simon
Maddy
By: 'Lucy Gebruers'
Nov 27,2016
8 people found
this helpful
What can I say except ...outstanding, seamless and incredibly friendly! From start to finish the whole process was just exceptional. I really had nothing to do because it was all taken care of. There was no need to chase them up, they had everything in ...
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Comment on agent fees
Fees are very good value for service received.
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“Exceptional! There are no other words to describe the service ......”

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Nov 27,2016
Minithumbup
Simon
Maddy
By: 'Sheba Shepherd'
Nov 27,2016
7 people found
this helpful
Exceptional! There are no other words to describe the service from Simon and his team. Excellent and highly recommended. Simon cares about what he does and this shows through in his work. The way he is open and honest is refreshing. You can really feel ...
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Comment on agent fees
Extremely competitive. Flexible and just another example of how Simon and his team really care about their clients.
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“We bought our house in Balsall Common through Simon Burt, ......”

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Nov 26,2016
Minithumbup
Simon
By: 'Dan'
Nov 26,2016
7 people found
this helpful
We bought our house in Balsall Common through Simon Burt, although the transaction took a little longer than expected due to the sellers messing around, Simon was there to support us through the whole process which at times was very stressful!!, I would recommend Simon ...
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Comment on agent fees
Good
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“Excellent work to find a buyer for my property and ......”

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Nov 26,2016
Minithumbup
Simon
Maddy
By: 'Wendy macbeth'
Nov 26,2016
7 people found
this helpful
Excellent work to find a buyer for my property and to keep their interest by helping them in all aspects....
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Comment on agent fees
Good
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“We bought a house through this agency. The viewing was ......”

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Nov 11,2016
Minithumbup
By: 'Mr & Mrs H'
Nov 11,2016
6 people found
this helpful
We bought a house through this agency. The viewing was organised very promptly and our offer was dealt with quickly although our clearly expressed need for a quick purchase, to maintain the chain, did not seem to have got through to the vendor, which caused ...
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Comment on agent fees
N/a
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“We were so genuinely over the moon with the service ......”

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Nov 03,2016
Minithumbup
Simon
Maddy
By: 'Suzanna'
Nov 03,2016
7 people found
this helpful
We were so genuinely over the moon with the service from Simon Burt and his team. From start to finish Simon was positive, personal and gave excellent customer service and support. He never failed to return our calls and we found him to be approachable ...
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Comment on agent fees
Fees were standard and as we expected.
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“Our experience with Simon and his team was seamless from ......”

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Nov 02,2016
Minithumbup
Simon
By: 'Richard & Jane'
Nov 02,2016
7 people found
this helpful
Our experience with Simon and his team was seamless from start to finish. We chose them upon recommendation to help us sell our house and certainly made the right decision. They were honest, professional and trustworthy which goes a long way at such an emotional ...
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Comment on agent fees
Good
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“We purchased our new home from Simon Burts and found ......”

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Oct 31,2016
Minithumbup
Simon
By: 'Hayley williams'
Oct 31,2016
8 people found
this helpful
We purchased our new home from Simon Burts and found the whole experience very easy and stress free. As with any house purchase problems arose but Simon and his team were always available and happy to help. Although we believe we have found our forever ...
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Comment on agent fees
As we were the purchaser we incurred no fees
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“From the first point of contact right through to completion ......”

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Oct 31,2016
Minithumbup
Simon
Maddy
By: 'Paul bickle'
Oct 31,2016
8 people found
this helpful
From the first point of contact right through to completion Simon and his team were totally professional and conscientious keeping in contact with all parties involved to ensure a smooth transfere also brokering a separate agreement part way through the process which suited both parties ...
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Comment on agent fees
Good
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“Simon and his team were exceptional in the service they ......”

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Oct 31,2016
Minithumbup
Simon
By: 'J.Walker'
Oct 31,2016
8 people found
this helpful
Simon and his team were exceptional in the service they offered to us in selling our property. They were extremely professional, very friendly and sold our house quickly. Once the sale had been agreed they were very supportive until completion. We would highly recommend Simon ...
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Comment on agent fees
Very competitive and fair on fees.
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“First class service from start to finish. In my opinion ......”

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Oct 28,2016
Minithumbup
Simon
By: 'Hex2204'
Oct 28,2016
8 people found
this helpful
First class service from start to finish. In my opinion by the far the best Estate agent i have had dealings with. No matter what the query everything was dealt with total Professionalism. If you want your house sold then Simon Burt Estate agents are ...
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Comment on agent fees
Fantastic
Was this helpful? Yes

“From the first moment we met Simon Burt he stood ......”

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Oct 27,2016
Minithumbup
Simon
By: 'Tracey Gaite'
Oct 27,2016
8 people found
this helpful
From the first moment we met Simon Burt he stood out from all the other estate agents. He showed professionalism, commitment and overall was extremely helpful throughout the whole process. Simon and his team never hesitated to explain and go through all the steps to ...
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Comment on agent fees
Simon Burt's fees are very reasonable for the hard work and commitment we received.
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“Excellent, personal service from start to finish. Friendly team, nothing ......”

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Oct 26,2016
Minithumbup
Simon
By: 'S Holder'
Oct 26,2016
8 people found
this helpful
Excellent, personal service from start to finish. Friendly team, nothing was too much trouble. Our initial sale fell through and Simon got it straight back on the market with immediate viewings and resold within days. Very efficient, honestly don't have anything negative to say. Highly ...
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“Absolute top class agents, I had more updates from simon ......”

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Oct 25,2016
Minithumbup
Simon
By: 'Bobby0070'
Oct 25,2016
8 people found
this helpful
Absolute top class agents, I had more updates from simon and his team regarding the house I was buying and the house I was selling than the agents I used to sell my property. Would use simon in the near future and would highly recommend ...
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“Efficient, effective, and responsive. Simon gets to the point and ......”

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Oct 24,2016
Minithumbup
Simon
Maddy
By: 'DArcy and Bernie Andrews'
Oct 24,2016
7 people found
this helpful
Efficient, effective, and responsive. Simon gets to the point and gets the job done. We have used Simon for several moves all drama free and completing on time....
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Comment on agent fees
Keenly priced compared to others in locality, makes a nonsense of using Internet only providers.
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“Simon and his team were fantastic, from start to finish ......”

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Oct 21,2016
Minithumbup
Simon
Maddy
By: 'Andy Fage'
Oct 21,2016
7 people found
this helpful
Simon and his team were fantastic, from start to finish was just under 4 weeks Simon always kept us up to date with everything I even had conversations with him at 9.00pm at night nothing was ever to much trouble. Thanks Simon Andy & Dawn Fage...
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“A very positive and helpful agent. He was able to ......”

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Oct 20,2016
Minithumbup
Simon
By: 'Brian'
Oct 20,2016
8 people found
this helpful
A very positive and helpful agent. He was able to guide us throughout the selling process.. very professional and supportive....
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Comment on agent fees
Very competitive
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“We sold our house through Simon Burt The Estate Agent ......”

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Oct 13,2016
Minithumbup
Simon
By: 'Anna'
Oct 13,2016
8 people found
this helpful
We sold our house through Simon Burt The Estate Agent and from start to finish they worked hard to make it simple and easy for us. I chose to sell through Simon as I had met with 3 other agents but he really stood out. He ...
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Comment on agent fees
Good
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“Simon your team were exceptional always at the other end ......”

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Sep 20,2016
Minithumbup
Simon
By: 'The cooper family solihull'
Sep 20,2016
10 people found
this helpful
Simon your team were exceptional always at the other end of the phone ...your idea regarding your call centre is amazing having someone call often and making sure all is going to plan was a huge relief in what is otherwise a trying time house ...
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Comment on agent fees
Good
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“Very professional service from Simon and the team, with a ......”

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Sep 19,2016
Minithumbup
Simon
Maddy
By: 'Ralph'
Sep 19,2016
10 people found
this helpful
Very professional service from Simon and the team, with a lovely friendly manner. We would recommend them to all of our friends....
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Comment on agent fees
Very competitive pricing.
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“Simon Burt Estate Agents had the most amazing care and ......”

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Sep 19,2016
Minithumbup
Simon
By: 'HR'
Sep 19,2016
10 people found
this helpful
Simon Burt Estate Agents had the most amazing care and service from start to finish. Simon and his team provide smooth communications throughout, and are very efficient. All my dealings with Simon and his team have been met with amazing speediness and thoroughness with regards ...
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Comment on agent fees
Very competitive
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“From the beginning Simon was a really friendly and down ......”

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Sep 16,2016
Minithumbup
Simon
Maddy
By: 'Sarah'
Sep 16,2016
10 people found
this helpful
From the beginning Simon was a really friendly and down to earth man, our house wasn't in the best state downstairs and we weren't sure we would get much for it but Simon and Maddy both came in and made us feel so positive about ...
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Comment on agent fees
Good
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“From the first phone call asking for a consultation about ......”

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Sep 16,2016
Minithumbup
Simon
By: 'Clare and Neil Price'
Sep 16,2016
10 people found
this helpful
From the first phone call asking for a consultation about the sale of our house to the coutesy call 2 days after completion we cannot praise Simon Burt enough. A professional team guided us through on every step, regular phone calls and e mails giving updates ...
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Comment on agent fees
Very competitive indeed
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“Can only describe the service from Simon Burt and his ......”

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Sep 15,2016
Minithumbup
Simon
By: 'Jacqui'
Sep 15,2016
9 people found
this helpful
Can only describe the service from Simon Burt and his team as exceptional, I was always informed as to developments and Simon was very accommodating when arranging re-visits etc. Whole process was dealt with very professionally....
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Comment on agent fees
good
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“Great personal service from the team every step of the ......”

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Sep 15,2016
Minithumbup
By: 'Sarah and Glenn'
Sep 15,2016
7 people found
this helpful
Great personal service from the team every step of the way. Regularly kept us up to date and gave advice. We would definately recommend you to friends who are considering moving house....
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Comment on agent fees
Very reasonable
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“This was our second house sale this year with Simon ......”

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Sep 15,2016
Minithumbup
Simon
By: 'Brook Barn'
Sep 15,2016
7 people found
this helpful
This was our second house sale this year with Simon Burt. The first house sale sailed through so i was prepared for something not so smooth.... Who can be that lucky as house sales can be horrendous so I expecting at least one hiccup with ...
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Comment on agent fees
Sensible fees
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“Having previously lived in rented accommodation I was taking my ......”

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Sep 12,2016
Minithumbup
Simon
By: 'Dawn Hitchins'
Sep 12,2016
7 people found
this helpful
Having previously lived in rented accommodation I was taking my time in finding the right home. I saw my new home on Rightmove. Me (and my daughters) instantly fell in love with it and knew it was for us. Simon Burt was the agent who ...
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“Simon Burt and his team are fantastic ! Always professional and ......”

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Aug 28,2016
Minithumbup
By: 'Watson'
Aug 28,2016
6 people found
this helpful
Simon Burt and his team are fantastic ! Always professional and always available for advice and updates . Simons expert knowledge of the industry helped push through our complicated chain , with support and ideas . I have no hesitation in recommending Simon Burt and thank him and his ...
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Comment on agent fees
Good
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“Slick, professional Agency that also deliver on their promises!! I've ......”

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Aug 24,2016
Minithumbup
Simon
By: 'Cheryl'
Aug 24,2016
6 people found
this helpful
Slick, professional Agency that also deliver on their promises!! I've sold a number of properties in my time but I can honestly say never before have I been able to talk to my estate agent at 8:30 in the evening, Simon was available to talk to ...
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Comment on agent fees
Great!!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 3:48 PM 30/04/2019 by allAgents

Awards won by Simon Burt The Estate Agent

Individual Branch Awards

Solihull, B91


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Simon Burt The Estate Agent