Simon Burt The Estate Agent
4.9/5, 374 reviews
99% recommended
99% sales valuation accuracy
99% sales fee satisfaction
We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales. show more We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales.
Estate Agents in Solihull, Knowle and Balsall Common - Simon Burt

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £39,000 £3,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 245 0 120 2 2 1
Areas covered
  • Solihull
  • Knowle
  • Balsall Common
  • Birmingham
  • Dorridge
Address

Malvern House, New Road
Solihull
West Midlands
B91 3DL
0121 705 4040

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“We recently bought a property with Simon Burt and we ......”

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Aug 28,2015
Minithumbup
Simon
By: 'Aidan Perkins'
Aug 28,2015
1 people found
this helpful
We recently bought a property with Simon Burt and we found him very helpful. He was willing to show us around the property several times and at short notice and he dealt with all our queries in a dedicated and professional manner. We would recommend ...
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“We sold our house with Simon Burt Homes following a ......”

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Aug 21,2015
Minithumbup
Simon
Maddy
By: 'Paul Higman'
Aug 21,2015
2 people found
this helpful
We sold our house with Simon Burt Homes following a positive review from a friend and their recommendation wasn't misplaced. Simon and the team worked extremely hard with us to sell our house as we were keen to move quickly. We had plenty of viewings ...
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Comment on agent fees
Extremely competitive and not reflective of the service provided!!
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“Having read many positive reviews from friends who have used ......”

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Aug 05,2015
Minithumbup
Simon
By: 'Lee Hopkins'
Aug 05,2015
1 people found
this helpful
Having read many positive reviews from friends who have used Simon Burt in the past, he was the 1st person I called when we needed to sell our property. He quickly found a buyer and maintained a professional service and attitude throughout the process. Highly ...
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“Simon finally sold our house after being for sale with ......”

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Aug 05,2015
Minithumbup
Simon
Maddy
By: 'Keith Clowe'
Aug 05,2015
3 people found
this helpful
Simon finally sold our house after being for sale with other local agents for over a year. He has a fresh approach, with good communication between us and his team. All of which are friendly and professional. I would definately use him again and recommend ...
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“Sales progression with Simon Burt's team was fantastic. I was ......”

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Jul 30,2015
Minithumbup
Maddy
Simon
By: 'Richard'
Jul 30,2015
3 people found
this helpful
Sales progression with Simon Burt's team was fantastic. I was called weekly and kept up to speed on the sale from the sellers end. Simon also made sure that the mixed messages from the solicitor was clarified by contact me directly....
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“Simon has the grit, determination and energy that leaves other ......”

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Jul 28,2015
Minithumbup
Simon
Maddy
By: 'Lee O'Donoghue'
Jul 28,2015
1 people found
this helpful
Simon has the grit, determination and energy that leaves other local agents in the shadows. He is highly accessible even out of office hours and is rigorous in following up potential buyers post viewing (which we all know can be highly frustrating as show home ...
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“Found the overall service from Simon Burt Estate Agents very ......”

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Jul 27,2015
Minithumbup
Simon
Maddy
By: 'Mr & Mrs Thorne'
Jul 27,2015
2 people found
this helpful
Found the overall service from Simon Burt Estate Agents very professional. If a query or problem arose Maddy would get back to us with an answer asap....
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“Simon was very friendly and easy to deal with. He ......”

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Jul 26,2015
Minithumbup
Simon
Maddy
By: 'Rachael'
Jul 26,2015
2 people found
this helpful
Simon was very friendly and easy to deal with. He took a personal interest in our sale, which was under a tight time constraint, and when our initial sale fell through he had the house back on the market with viewings booked the next day. ...
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Comment on agent fees
Less than other estate agents we looked at.
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“This propoertly unexpectedly came back on the market and Simon ......”

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Jul 14,2015
Minithumbup
Simon
By: 'Nigel Griffiths'
Jul 14,2015
1 people found
this helpful
This propoertly unexpectedly came back on the market and Simon made the time to show my wife and I round on seperarte days due to work commitments. The vendor needed to complete quite quickly so Simon and his staff ensured things moved through the process ...
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“Many thanks for the continued support and enthusiasum shown durring ......”

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Jul 10,2015
Minithumbup
Simon
Maddy
By: 'Mr Mills'
Jul 10,2015
2 people found
this helpful
Many thanks for the continued support and enthusiasum shown durring the purchase of our new home. It was a plesure to deal with you and we were always treated with polite, efficient profesionalisim throughout. We couldn't have bought this house without you and would always ...
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“I have been looking for a property and contacted this ......”

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Jun 21,2015
Minithumbdown
By: 'Jane Haywood'
Jun 21,2015
0 people found
this helpful
I have been looking for a property and contacted this firm to keep me updated on properties that suited my criteria. I went through all my details with them. A couple of weeks later, a property came up which suited me but they had not ...
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What agent could do to change your mind?
A don't care attitude by the young lady on the phone
Attached Filesnbsp;
Was this helpful? Yes
By: Maddy
Jun 22, 2015
View all comments (1)
We always strive to offer a fantastic customer experience, however, in this instance it appears that we have failed to deliver, and apologise profusely for the poor experience. Feedback, good or bad is always helpful - thank you for taking the time to post yours. ...

“I was very pleased with the way Simon and all ......”

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Jun 15,2015
Minithumbup
By: 'Karen'
Jun 15,2015
1 people found
this helpful
I was very pleased with the way Simon and all the staff at Simon Burt dealt with the sale of my property. I was particularly impressed with the professional but personal and caring service I received, this had been missing from larger estate agents I'd ...
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“After meeting a number of local agents to discuss the ......”

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Jun 11,2015
Minithumbup
Simon
By: 'Mat N'
Jun 11,2015
1 people found
this helpful
After meeting a number of local agents to discuss the sale of our home, we made the decision to go with Simon Burt. Simon's professionalism and experience shone through during our initial meeting. We were also very keen on the modern looking design of the ...
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“Simon Burt estate agents were very accommodating and did their ......”

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Jun 10,2015
Minithumbup
Simon
By: 'Liz and Andy Crowford'
Jun 10,2015
0 people found
this helpful
Simon Burt estate agents were very accommodating and did their very best to enable a smooth transition into our new home. They were polite and courteous at every stage and answered any queries quickly and professionally. I would recommend their services....
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“We decided to sell our home with Simon Burt following ......”

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Jun 07,2015
Minithumbup
Simon
Maddy
By: 'Robert'
Jun 07,2015
2 people found
this helpful
We decided to sell our home with Simon Burt following a number of proposals from other agents. Simon came across as very enthusiastic and knowledgable, he also listened and understood our needs and requirements as a seller. I addition he was honest and genuine and ...
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“Excellent service...thanks to Simon my property sold within 48 hours. ......”

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Jun 05,2015
Minithumbup
Simon
By: 'Mel Ingram'
Jun 05,2015
0 people found
this helpful
Excellent service...thanks to Simon my property sold within 48 hours. Both Simon and Amber were allways there to answer any questions or queries I had and also reassure me when needed. As a result my sale went very smoothly and would highly recommend Simon Burt ...
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“We recently bought our new home through Simon Burt estate ......”

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Jun 05,2015
Minithumbup
By: 'Nicola Davis'
Jun 05,2015
0 people found
this helpful
We recently bought our new home through Simon Burt estate agents and we were extremely impressed with their service . From the first contact our enquiry was responded to very promptly and we were shown the property at times to suit us - nothing was too ...
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“Very supportive. Buying a house is a stressful exercise for ......”

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Jun 03,2015
Minithumbup
Maddy
Simon
By: 'Vikal'
Jun 03,2015
3 people found
this helpful
Very supportive. Buying a house is a stressful exercise for first time buyers like me. In this journey you need estate agent who can guide you and Also get you in confidence that they are there to support and make buying pleasant experience. Simon Burt ...
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“I was very impressed with the Simon Burt process from ......”

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Jun 02,2015
Minithumbup
Simon
By: 'David J'
Jun 02,2015
1 people found
this helpful
I was very impressed with the Simon Burt process from initial meeting and confirmation through offer and offer acceptance to completion. This was slick and efficient. The most unique part of the service in my opinion is the Sales Progression team ie Maddy and Natalie ...
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Comment on agent fees
I felt I got value for money!
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“I've recently completed a purchase via this Agent. The staff ......”

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Jun 01,2015
Minithumbup
Simon
By: 'Eleanor'
Jun 01,2015
0 people found
this helpful
I've recently completed a purchase via this Agent. The staff were helpful & friendly, all communication was timely, viewing slots were easy to arrange and the agent was always on time. Everyone was extremely supportive and professional throughout the process and I'd like to thank them ...
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“My wife and I were incredibly impressed from start to ......”

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May 28,2015
Minithumbup
Simon
By: 'D Jeffcott'
May 28,2015
0 people found
this helpful
My wife and I were incredibly impressed from start to finish. In terms of the initial sales enquiry, viewings, offer and negotiations...we dealt directly with Simon. He was honest and struck a good balance between the interest of us the buyer and his client ...
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“Simon Burt and his staff provided excellent service for both ......”

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May 26,2015
Minithumbup
Simon
Maddy
By: 'Dean Ward'
May 26,2015
2 people found
this helpful
Simon Burt and his staff provided excellent service for both our sale and purchase. They were always available and happy to help and provided excellent explanations and information to all the queries we had. Through all stages of the process we were kept up to ...
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“My house sold in 5 days! Simon was extremely professional, Maddy ......”

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May 25,2015
Minithumbup
Simon
Maddy
By: 'Solihull'
May 25,2015
1 people found
this helpful
My house sold in 5 days! Simon was extremely professional, Maddy would call every week with any updates, I don't remember having to call them. This was a stress free sale thanks to Simon and his team! I would definitely recommend Simon Burt....
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“I am extremely pleased at using SimonBurt as selling agent. ......”

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May 25,2015
Minithumbup
Simon
By: 'D L Daviesp'
May 25,2015
1 people found
this helpful
I am extremely pleased at using SimonBurt as selling agent. From start to finish their Progress of Sale Department Lady ( Amber) kept me informed. The whole sale was dealt with smoothly and in professional manner. I would not hesitate to recommend them to other people....
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Comment on agent fees
Better than other agents by wanting lower percentage.
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“Outstanding amongst estate agents, Simon Burt gives a caring personal ......”

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May 21,2015
Minithumbup
Simon
By: 'Cynth'
May 21,2015
1 people found
this helpful
Outstanding amongst estate agents, Simon Burt gives a caring personal service 7 days a week {and not restricted to 9-5 pm !). My house sold in 2 days and I had a weekly update from Natalie as the sale progressed. Highly recommended to family and friends....
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Comment on agent fees
very good value for money
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“I chose SImon Burt to sell my house as I ......”

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May 20,2015
Minithumbup
Simon
By: 'Kent'
May 20,2015
1 people found
this helpful
I chose SImon Burt to sell my house as I wanted something more than just an estate agent..I was kept up to date with viewings and feedback and then once the house was sold all seemed fairly stress free Simon Burt also put me ...
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“Simon Burt has to be one of the hardest working ......”

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May 19,2015
Minithumbup
Simon
Maddy
By: 'Miss K Willis'
May 19,2015
2 people found
this helpful
Simon Burt has to be one of the hardest working and most dedicated estate agents I have ever dealt with. Anytime of the day, he was always contactable and constantly providing updates and feedback. We received constructive feedback from every single one of the viewings ...
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“From our very first meeting with Simon we felt extremely ......”

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May 19,2015
Minithumbup
Simon
Maddy
By: 'Vicky & Rich'
May 19,2015
2 people found
this helpful
From our very first meeting with Simon we felt extremely comfortable with him and had no doubts that we had chosen the right agent. He was extremely knowledgeable about the local area and put together a professional looking brochure with a fast turnaround. We both ...
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“I found staff at Simon Burt Estate Agents to be ......”

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May 19,2015
Minithumbup
Simon
By: 'Mrs A Higgins'
May 19,2015
1 people found
this helpful
I found staff at Simon Burt Estate Agents to be most helpful and efficient. A weekly update on proceedings was provided and any information requested was quickly provided. Staff were always friendly and Simon himself was readily available to assist and to answer queries. I ...
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“Simon Burt offered an exceptional service. His personal approach and ......”

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May 18,2015
Minithumbup
Simon
Maddy
By: 'Lucie & Mark'
May 18,2015
2 people found
this helpful
Simon Burt offered an exceptional service. His personal approach and 'can do' attitude ensured our purchase was quick and stress free. The team at Simon Burt's office in Solihull were always friendly, helpful and thorough. We would have no hesitation in recommending Simon....
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No fees information available
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Complaints Procedure

Complaints Procedure
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 3:48 PM 30/04/2019 by allAgents

Awards won by Simon Burt The Estate Agent

Individual Branch Awards

Solihull, B91


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Simon Burt The Estate Agent