Signature North East
4.9/5, 1903 reviews
98% recommended
85% sales valuation accuracy
98% sales fee satisfaction
90% lettings valuation accuracy
96% lettings fee satisfaction
Recognised as the North East's leading estate agency, Signature by Mark Small are dynamic, proactive and forward-thinking. With 19 dedicated Valuation Managers across the region, we have your area covered. Signature's unique hybrid approach incorporates the very best aspects of traditional estate agencies and online only, giving clients the best of ... show more Recognised as the North East's leading estate agency, Signature by Mark Small are dynamic, proactive and forward-thinking. With 19 dedicated Valuation Managers across the region, we have your area covered. Signature's unique hybrid approach incorporates the very best aspects of traditional estate agencies and online only, giving clients the best of both worlds. Benefit from competitive fees, high-end branches and a personal, unrivalled service.

Unlike traditional estate agencies, we understand that the way of estate agency has moved into the digital world, with many only looking online to find their dream home. We are proud to be the number 1 agent in the North East for social media and 2nd in the UK, reaching out to over 150,000 people per week; as well as advertising on ITV and Metro Radio. Our strong online presence and distinctive brand image gets your property the exposure it deserves.

Every single sales and lettings property benefits from premium, high impact branding and professional photography with a degree qualified photographer, laminated details and 3D floor plans all at no extra cost. Signature can beat all competitors fees, Traditional or internet only, giving you piece of mind that you are getting the very best deal.

To date signature has sold over £400 million worth of property. We are incredibly passionate about property and our clients, you can expect nothing but the very best experience coupled with a pro-active approach to buying, selling, letting or renting.

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2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 85% 98% £21,000 £3,500,000
Lettings 90% 96% £280 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
361 10 712 9 341 5 282 9 166 9
Areas covered
  • NE40
  • NE25
  • NE16
  • NE1
  • NE28
  • NE23
  • NE8
  • DH8
  • NE22
  • NE12
  • NE2
  • NE30
  • NE6
  • NE3
  • NE13
  • NE61
  • NE29
  • NE65
  • NE20
  • SR1
Address

32 Beach Avenue
Whitley Bay
Tyne & Wear
NE26 1EA
0191 2513344

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
DPS My deposits scheme
Latest Properties

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Images & Videos

“April was great at helping to answer any queries I ......”

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May 05,2017
Minithumbup
By: 'Franco'
May 05,2017
0 people found
this helpful
April was great at helping to answer any queries I had and was very customer focused, nothing seemed to be a problem and I all ways had a quick response to a query...
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Comment on agent fees
the agents fees were very reasonable and good value
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“Friendly and welcoming from the beginning. Me and my girlfriend ......”

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May 05,2017
Minithumbup
By: 'Lewis and leanne'
May 05,2017
0 people found
this helpful
Friendly and welcoming from the beginning. Me and my girlfriend are first time buyers so not very knowledgeable and nicola explained everything brilliantly and made sure we understood. Work has been carried out quickly and effectively which resulted in a mortgage acceptance within two weeks ...
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Comment on agent fees
I was informed by family that they normally get fees as commission from the mortgage lender and so wasnt expecting to pay them to the financial advisor but im more than happy with all the work done and so the fees are a fair price. Especially if it is incorrect about gaining commission
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“really lovely woman & company, couldn't be better. April was really ......”

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May 05,2017
Minithumbup
By: 'Katie'
May 05,2017
0 people found
this helpful
really lovely woman & company, couldn't be better. April was really helpful, would massively recommend Signature and all the team! :)...
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“The agents I spoke to provided a Brilliant service and ......”

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May 04,2017
Minithumbup
Hannah Donnison
Steven
By: 'Shavaughan'
May 04,2017
0 people found
this helpful
The agents I spoke to provided a Brilliant service and so helpful all the way through the process! Thankyou very much...
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Comment on agent fees
Reasonable
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“Had a very good experience with signature rental department, very ......”

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Apr 30,2017
Minithumbup
Stephen
By: 'Jim Gardener'
Apr 30,2017
0 people found
this helpful
Had a very good experience with signature rental department, very professional from initial meeting through to leasing the property with no unnecessary fuss and quick responses ....
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Comment on agent fees
Good
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“Hannah has shown excellent customer service. She has kept me ......”

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Apr 27,2017
Minithumbup
Hannah Donnison
By: 'C Thompson'
Apr 27,2017
0 people found
this helpful
Hannah has shown excellent customer service. She has kept me informed throughout the process of setting up my managed tenancy in a professional manner. She has excellent communication skills and is always polite and friendly....
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Comment on agent fees
I have used this agent now for a number of tenants and have been happy to pay the fees for the service received.
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“What an absolute delight dealing with Signature is. So different ......”

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Apr 24,2017
Minithumbup
Hannah Donnison
By: 'Chloe P'
Apr 24,2017
0 people found
this helpful
What an absolute delight dealing with Signature is. So different to any other letting agent I've ever dealt with. Everyone was so friendly and really did deliver without me having to chase anything. I rang to make an appointment to view and there was lots ...
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Comment on agent fees
Fees are market standard
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“Hannah was amazing at keeping us in touch with our ......”

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Apr 19,2017
Minithumbup
Hannah Donnison
By: 'Natalie'
Apr 19,2017
0 people found
this helpful
Hannah was amazing at keeping us in touch with our to let property - We were always informed with what is happening, from viewings to the actual signing of the tenant. Very reliable, friendly and professional......
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Comment on agent fees
It was good - fair.
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“Thanks for sorting out the tenancy process. Stephen always replied ......”

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Apr 18,2017
Minithumbup
Stephen
By: 'Kelly'
Apr 18,2017
0 people found
this helpful
Thanks for sorting out the tenancy process. Stephen always replied promptly to emails which was appreciated and tried to solve any issues efficiently...
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“Stephen has been fantastic. I feel I have been the ......”

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Apr 18,2017
Minithumbup
Stephen
By: 'Claire Dent'
Apr 18,2017
0 people found
this helpful
Stephen has been fantastic. I feel I have been the bain of his life for the past few weeks yet he always makes you feel like you are the only person he is dealing with, always responds very quickly and is always so cheerful on ...
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“The re letting of our apartment was difficult due to ......”

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Apr 12,2017
Minithumbup
Stephen
By: 'John'
Apr 12,2017
0 people found
this helpful
The re letting of our apartment was difficult due to the way the previous tenant had left it and some internal damage due to a leak. Stephen provided constructive advise and support in terms of sourcing a specialist to repair the boiler and helped get ...
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Comment on agent fees
Reasonable
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“Great service again. Hanna kept me informed through out the ......”

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Apr 10,2017
Minithumbup
Hannah Donnison
By: 'Dean'
Apr 10,2017
0 people found
this helpful
Great service again. Hanna kept me informed through out the sale as did all the other members of the team. I would recommend Signature....
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Comment on agent fees
Great value for money
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“I would definitely recommend renting through Signature by Mark Small ......”

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Apr 06,2017
Minithumbup
Hannah Donnison
Hannah Donnison
By: 'Chardonnay'
Apr 06,2017
0 people found
this helpful
I would definitely recommend renting through Signature by Mark Small and would not hesitate in using the company again. The team in Whitley Bay have been attentive and have provided brilliant customer service. I have always received quick response to any queries I have had ...
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Comment on agent fees
I have never rented before through an agency, so, I am unaware as to whether they are good or bad.
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“The team are very helpful, Replied to all my emails ......”

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Apr 05,2017
Minithumbup
Hannah Donnison
By: 'Nicole'
Apr 05,2017
0 people found
this helpful
The team are very helpful, Replied to all my emails fast and arranged for the move in to be early easy for myself. Very very friendly staff and would recommend to friends Thank you...
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“Both Hannah and Stephen were amazing and made letting our ......”

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Apr 03,2017
Minithumbup
Stephen
Hannah Donnison
By: 'Claire Dent'
Apr 03,2017
0 people found
this helpful
Both Hannah and Stephen were amazing and made letting our property very easy. They were quick to answer queries and kept us up to date with what was happening. Thank you both!...
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“Since Stephen Stoker started handling our property issues he has ......”

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Mar 27,2017
Minithumbup
Stephen
By: 'David'
Mar 27,2017
0 people found
this helpful
Since Stephen Stoker started handling our property issues he has been swift and extremely pro-active is dealing with our issues as Tenants....
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“Hannah completed the tenancy agreement for me and I was ......”

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Mar 22,2017
Minithumbup
Hannah Donnison
By: 'Bernadette'
Mar 22,2017
1 people found
this helpful
Hannah completed the tenancy agreement for me and I was very pleased with her efficiency, speed on answering queries and professionalism. All went very smoothly . Since Signature are managing the let for me I am hoping that this efficient service continues....
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“Jennifer Mitchell is a very friendly and positive member of ......”

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Mar 22,2017
Minithumbup
Jennifer
By: 'Mr T'
Mar 22,2017
0 people found
this helpful
Jennifer Mitchell is a very friendly and positive member of the Signature team. She has answered all my questions and has handled my requests for service promptly and efficiently. When I have left a message she has always phoned me back within a reasonable period ...
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Comment on agent fees
Standard - same as most others.
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“Hannah brown has been absolutely brilliant with helping us get ......”

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Mar 17,2017
Minithumbup
Hannah Donnison
By: 'Steve Lidgley'
Mar 17,2017
0 people found
this helpful
Hannah brown has been absolutely brilliant with helping us get our new home, she's been helpful in answering any questions we've had and made everything very easy and simple for us and been a true professional thank you Hannah...
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Comment on agent fees
Good
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“Hannah guided us through buying local property and finding tenants ......”

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Mar 13,2017
Minithumbup
Hannah Donnison
By: 'Paul and Carol Christie'
Mar 13,2017
0 people found
this helpful
Hannah guided us through buying local property and finding tenants for us. She was always polite made the process so easy and smooth and would not hesitate recommending Hannah and the Signature Group for the purchase of any property buy to let or personal. Thank ...
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Comment on agent fees
Excellemt
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“Stephen has been amazing he is always polite and professional. ......”

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Mar 09,2017
Minithumbup
Stephen
By: 'Emma hayton'
Mar 09,2017
0 people found
this helpful
Stephen has been amazing he is always polite and professional. Stephen keeps me up to date with any jobs or issues our tenants have and in all honesty we are so impressed with him. He is an absolute asset to the company...
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Comment on agent fees
I think fees are fair
Was this helpful? Yes

“We have found Stephen to be very helpful. He is ......”

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Mar 08,2017
Minithumbup
Stephen
By: 'Keith Johns'
Mar 08,2017
0 people found
this helpful
We have found Stephen to be very helpful. He is responsive to our requests for help and information, which necessarily have to be by email as we are located in Australia. He has dealt with difficult tenants speedily and efficiently....
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Comment on agent fees
This agent's fees are the same as other agents we have had.
Was this helpful? Yes

“The Sale of our home turned out to be a ......”

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Mar 08,2017
Minithumbup
Carol
By: 'Linda Herman'
Mar 08,2017
0 people found
this helpful
The Sale of our home turned out to be a long and difficult process but no fault of Signature or its staff members. Carol kept us sane throughout with her effective communication, care and thoughfullness....
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Comment on agent fees
The Agents fees are competatative with others.
Was this helpful? Yes

“Just like to say that Hannah Brown has been very ......”

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Mar 08,2017
Minithumbup
Hannah Donnison
By: 'Tracey Blythe'
Mar 08,2017
0 people found
this helpful
Just like to say that Hannah Brown has been very polite, helpful and answered all my questions regarding renting property from Signature. All staff have been lovely and I'd like to Thank the lovely Lady that showed us around property ( unsure of her names) Kind ...
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“I have received helpful information and support from Hannah Brown ......”

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Mar 08,2017
Minithumbup
Hannah Donnison
By: 'chloe'
Mar 08,2017
0 people found
this helpful
I have received helpful information and support from Hannah Brown during my enquiries about moving into my new flat, it has been very beneficial for me, I could not say a bad word about this service....
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“Hannah has met all our expectations. Everything we have asked ......”

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Mar 06,2017
Minithumbup
Hannah Donnison
By: 'Carla Timbs'
Mar 06,2017
0 people found
this helpful
Hannah has met all our expectations. Everything we have asked has been answered promptly and nothing has been too much trouble for her....
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Comment on agent fees
The agent fees at 50% of the first months rent plus VAT which for us was £600. This does feel a little on the high side as it's non refundable, but seems to be standard for the high end realtors. There isn't really an option for a property you desire to live in. This is our third move in 3 years due to work commitments and it all adds up :)
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“Stephen was friendly and approachable. He was able to answer ......”

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Mar 03,2017
Minithumbup
By: 'Andrew Belshaw'
Mar 03,2017
0 people found
this helpful
Stephen was friendly and approachable. He was able to answer questions about my concerns and kept me up to speed on the progress of the tenant change over, turn around of the flat and security bond. Just need a new tenant now and we will ...
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Comment on agent fees
n/a letting
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“Stephen has dealt with all of our queries efficiently and ......”

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Mar 02,2017
Minithumbup
Stephen
By: 'Janice Melaco'
Mar 02,2017
0 people found
this helpful
Stephen has dealt with all of our queries efficiently and promptly. He has been curteous and polite and when put in an awkward position between a couple who are separating he has demonstrated complete professionalism....
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Comment on agent fees
The fees are in line with other High Street agencies.
Was this helpful? Yes

“Quick, efficient and easy sale. Signiture achieved a high price ......”

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Feb 20,2017
Minithumbup
By: 'Martin'
Feb 20,2017
0 people found
this helpful
Quick, efficient and easy sale. Signiture achieved a high price for our property. We were kept informed throughout the sales process, resulting in a stress free sale! The easiest sale of a property I've experienced....
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Comment on agent fees
Competitive, value for money.
Was this helpful? Yes

“I really do appreciate all of the help Stephen has ......”

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Feb 18,2017
Minithumbup
Stephen
By: 'Sally'
Feb 18,2017
0 people found
this helpful
I really do appreciate all of the help Stephen has given. It's a breath of fresh air to get issues, no matter how big or small, sorted out promptly...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:31 PM 06/06/2017 by allAgents

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