• Jennifer Mitchell
    Jennifer Mitchell
  • April Lord
    April Lord
  • Hannah Donnison
    Hannah Donnison
  • Chantal Riley
    Chantal Riley
  • Stephen Stoker
    Stephen Stoker
  • Brad Smith
    Brad Smith
  • Carol McElvanney
    Carol McElvanney
  • Lucie Nixon
    Lucie Nixon
  • Polly Colquhoun
    Polly Colquhoun
  • Emma Forbes
    Emma Forbes
  • Nicola Cowan
    Nicola Cowan
  • Mark Small
    Mark Small
  • Sarah Stock
    Sarah Stock
  • Chris Grabham
    Chris Grabham
  • Steven Douglas
    Steven Douglas
  • Laura Black
    Laura Black
  • Sylvia Johnston
    Sylvia Johnston
  • Elspeth Charlton
    Elspeth Charlton
  • Kathryn Kent
    Kathryn Kent
  • Kate Wright
    Kate Wright
  • Alexandra Thomas
    Alexandra Thomas
  • Kirsty Snowball
    Kirsty Snowball
  • Andrew Mills
    Andrew Mills
  • Lyndsey Hay
    Lyndsey Hay
  • Holly Dawson
    Holly Dawson
Recognised as the North East's leading estate agency, Signature by Mark Small are dynamic, proactive and forward-thinking. With 19 dedicated Valuation Managers across the region, we have your area covered. Signature's unique hybrid approach incorporates the very best aspects of traditional estate agencies and online only, giving clients the best of both worlds. Benefit from competitive fees, high-end branches and a personal, unrivalled service.

Unlike traditional estate agencies, we understa
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32 Beach Avenue
Whitley Bay
Tyne & Wear
NE26 1EA
0191 253 4815

 
Properties for sale
Properties for rent
Jul 21,2017
Minithumbup
April Lord
Jennifer Mitchell
By:
Jul 21,2017
0 people found
this helpful
All members of staff I have had dealings with have been knowledgeable, courteous, and very helpful. And experts in their respective roles!...
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Comment on agent fees
Fees very fair for the work undertaken
Was this helpful? Yes
Jul 17,2017
Minithumbup
Steven Douglas
By:
Jul 17,2017
0 people found
this helpful
From initial contact to instructing solicitors Steven was fantastic. Professional, friendly, extremely helpful and genuinely seemed to care. I buy properties regularly and Steven is certainly one of the best I have dealt with....
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Comment on agent fees
No knowledge
Was this helpful? Yes
Jul 17,2017
Minithumbup
Alexandra Thomas
Hannah Donnison
By:
Jul 17,2017
0 people found
this helpful
I have used Signature on several occasions and I have always felt reassured by their professionalism. I feel that the service given by the lettings staff has really stepped up a gear in recent months. The regular contact and swift service I have received from Alexandra and Hannah in particular has been most appreciated. I will have no hesitation in using Signature again in the future....
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Comment on agent fees
Rather high but potential tenants are well vetted.
Was this helpful? Yes
Jul 14,2017
Minithumbup
Kirsty Snowball
By:
Jul 14,2017
0 people found
this helpful
Kirsty was prompt and effective to deal with. She gave clear instructions at every step of the process and always kept us in the loop. Everything happened speedily and with minimum fuss. All in all a good experience....
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Comment on agent fees
The agent's fees seem reasonable. Although I will say that the system seemed to be largely automated, so it didn't feel like a lot of work was being done for the price.
Was this helpful? Yes
Jul 13,2017
Minithumbup
Alexandra Thomas
By:
Jul 13,2017
0 people found
this helpful
Alex was amazing she made the whole process hassle free and painless. I would recommend anybody to go to Signature as it was by far the easiest process I have ever had through an estate agent. I now have an amazing home to live in and am so happy with my choice and the help and support in renting the right property for me....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2017
Minithumbup
Hannah Donnison
By:
Jul 13,2017
0 people found
this helpful
Really helpful, friendly and polite. Hannah's professional service to set up our tenancy was greatly appriciated and valued. Thankyou!...
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Jul 11,2017
Minithumbup
April Lord
By:
Jul 11,2017
0 people found
this helpful
When selling our house we were given a highly professional and outstanding service. Would highly recommend! April was very helpful and friendly and ensured an extremely quick sale on our house....
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Was this helpful? Yes
Jul 11,2017
Minithumbup
April Lord
By:
Jul 11,2017
0 people found
this helpful
We found April very approachable and helpful when selling our house. She was always available to answer any questions and gave good advice. We highly recommend if you are thinking of selling your home....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 11,2017
Minithumbup
Jennifer Mitchell
By:
Jul 11,2017
0 people found
this helpful
A pleasure to deal with - lovely lady and first class service always willing to help and advise I would highly recommend - thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 10,2017
Minithumbup
April Lord
By:
Jul 10,2017
0 people found
this helpful
April was exceptional easy to deal with. He knowledge and assistance was second to non, and it was a pleasure to have dealt with her...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2017
Minithumbup
By:
Jul 05,2017
0 people found
this helpful
Excellent service from start to finish by Kirsty Snowball. Handled all enquiries with ease in a timely manner. would recommend Signature to anyone....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 04,2017
Minithumbup
Hannah Donnison
Steven Douglas
By:
Jul 04,2017
0 people found
this helpful
Hannah was really friendly, accommodating and helpful. I needed to move quickly and she was really understanding and patient, keeping in regular contact to ensure my needs were met. She did everything she could to make sure my experience with Signature was a positive one. Fab service, thank you so much for making a difficult time far easier! Steven also provided brilliant service, and was warm and accommodating. He really made 'moving in day' feel special and exciting. Overall, I had a great e...
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Was this helpful? Yes
Jul 04,2017
Minithumbup
Steven Douglas
Elspeth Charlton
By:
Jul 04,2017
0 people found
this helpful
Steven was really helpful and positive about selling my property. Kept me up to date and arranged viewings promptly. Thank you also to Elspeth who came round to do my valuation. She was very professional and helpful. She answered all questions and was very knowledgable. Have a good experience with Signature and would recommend....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 03,2017
Minithumbup
Steven Douglas
By:
Jul 03,2017
0 people found
this helpful
Knowledgeable, professional and charming, we highly recommend Steven for selling us our beautiful home! We can't thank him enough!...
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Was this helpful? Yes
Jul 03,2017
Minithumbup
Sarah Stock
By:
Jul 03,2017
0 people found
this helpful
Excellent service from valuation to sale. Sarah kept us up to date with interest in the property and gave us regular feedback after viewings. She made the whole process of selling very smooth and stress free. Thank you....
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Was this helpful? Yes
Jul 03,2017
Minithumbup
April Lord
By:
Jul 03,2017
0 people found
this helpful
I have dealt with April in respect of both the sale of my property and for a corporate event my business was sponsoring. On both counts I found her to be very professional, helpful and knowledgeable. Nothing was too much trouble!...
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Comment on agent fees
I honestly believe without Signature the sale of my house and the purchase of our new home would have taken a lot longer. I would highly recommend Signature, and if I ever moved again, I wouldn't think of using anyone else!
Was this helpful? Yes
Jul 03,2017
Minithumbup
Polly Colquhoun
By:
Jul 03,2017
0 people found
this helpful
Polly provided a fantastic service by always updating us with progress and feedback in a lovely friendly way. All phone calls were returned quickly and questions were answered to the best of her knowledge....
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Comment on agent fees
A bit expensive but worth it!
Was this helpful? Yes
Jun 30,2017
Minithumbup
Jennifer Mitchell
Hannah Donnison
By:
Jun 30,2017
0 people found
this helpful
I rang Signature to sort out a few issues with my property and spoke to Jennifer and Hannah from the lettings team. Both were extremely helpful and courteous and they sorted out the issues very quickly. The level of customer service was outstanding and I wouldn't hesitate to use Signature in the future!...
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Jun 30,2017
Minithumbup
Nicola Cowan
By:
Jun 30,2017
0 people found
this helpful
Fantastic service as ever! Helpful from start to finish and showed an excellent understanding of the market. I would highly recommend Signature and the services of Nicola....
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Was this helpful? Yes
Jun 30,2017
Minithumbup
Jennifer Mitchell
Hannah Donnison
By:
Jun 30,2017
0 people found
this helpful
I have had a professional dealing with Jennifer and Hannah.They have kept me up to date in lettings process and nothing was a problem. A crediting to the company well done ....
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Comment on agent fees
The fees are similar to other agents but the experience is far superior.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Hannah Donnison
By:
Jun 30,2017
0 people found
this helpful
Hannah was friendly, helpful & efficient from my initial point of contact with her. I was working to a very tight deadline to get my references checked in order to be able to move into a rental property and Hannah was there every step of the way, whenever I had a question or query. This resulted in me being able to complete these checks within the required timeframe. Very pleased....
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Comment on agent fees
Whilst I personally believe that all Estate Agents fees are set too high, Signatures fee's are in line with all others.
Was this helpful? Yes
Jun 30,2017
Minithumbup
April Lord
By:
Jun 30,2017
0 people found
this helpful
When searching for my first property it was all a very new and confusing process for me. There was a property that Signature had up for sale and it was perfect. I contacted them and immediately I knew I had made the right descion. April went above and behind her job role in my opinion she helped me with all my queries fast and efficiently and couldn't of offered a more 5 star service. I would always now use Signature in the future due to the fantastic service she provided me with that day she co...
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Was this helpful? Yes
Jun 29,2017
Minithumbup
Laura Black
By:
Jun 29,2017
0 people found
this helpful
Laura Black has made my experience with Signiture an exceptional one. She is extremely knowledgable and quick to deal with any questions and queries I send her way. From the very beginning Laura has organised every aspect of the letting of our property. From the valuation to the photography and the creation of a very well presented brochure put together in 24hours and sent out to the appropriate persons, as soon as it received my approval. Laura's professional and helpful attitude gave us the ...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2017
Minithumbup
Jennifer Mitchell
Hannah Donnison
By:
Jun 29,2017
0 people found
this helpful
After moving into property there were a couple of issues - Hannah and Jennifer were amazingly helpful, I received a fantastic service. Even the electrician they sent out was brilliant, really pleased with everything. Couldn't be happier with service...
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Comment on agent fees
Seem to be fair for the standard of service
Was this helpful? Yes
Jun 29,2017
Minithumbup
Alexandra Thomas
By:
Jun 29,2017
0 people found
this helpful
I am using Signature Estate Agents for the first time, and can only speak as I find. Alex is my point of contact, and I have found her to be so helpful, polite, and very willing to help in every way when purchasing a new property. Now being on my own, and a Senior Citizen, finding someone so helpful is a godsend....
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Was this helpful? Yes
Jun 29,2017
Minithumbup
April Lord
By:
Jun 29,2017
0 people found
this helpful
When selling through signature my first encounter was with April and the sales team in head office, Aprils excellent customer service and knowledge gave me confidence in signature as I felt they would do their upmost for me, and they definitely did. April was informative of every stage and communication was extremely often. All in all a brilliant experience....
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Was this helpful? Yes
Jun 29,2017
Minithumbup
April Lord
By:
Jun 29,2017
0 people found
this helpful
We found April most helpful and very approachable, during the stressful time of selling s home. We would highly recommend anyone to use Signature when thinking of selling. Many thanks....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2017
Minithumbup
Hannah Donnison
By:
Jun 29,2017
0 people found
this helpful
I just wanted to thank Hannah for keeping me up to speed during my move to my new home. Nothinh was to much trouble and nothing needed to be chased as Hannah was on the ball at all times. Hope you have a good weekend !...
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Was this helpful? Yes
Jun 29,2017
Minithumbup
Jennifer Mitchell
Hannah Donnison
By:
Jun 29,2017
0 people found
this helpful
Hannah and Jennifer have been helpful, polite and efficient in my dealings with them. I would highly recommend both staff and company to others...
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Was this helpful? Yes
Jun 28,2017
Minithumbup
Laura Black
April Lord
By:
Jun 28,2017
0 people found
this helpful
When considering which estate agent to instruct for the sale of our family home I was recommended signature as being the most meticulous professional and friendly agents. I am not disappointed. At the commencement stages of our sale we are being fully guided through the stages with fantastic professional communication. Would highly recommend to others considering their sale or potential purchase....
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Comment on agent fees
Outstanding customer service well deserved package provided within the set fees is a very competitive price.
Was this helpful? Yes
Areas covered
  • NE40
  • NE25
  • NE16
  • NE1
  • NE28
  • NE23
  • NE8
  • DH8
  • NE22
  • NE12
  • NE2
  • NE30
  • NE6
  • NE3
  • NE13
  • NE61
  • NE29
  • NE65
  • NE20
  • SR1

DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
60 2 60 1 41 0 18 0 26 0

Job vacancies

Please see a list of jobs available

Agent Fees

Benefit from a high class service, whilst saving thousands with our promise to beat all competitors fees; giving you piece of mind that you are getting the very best deal. You have nothing to lose and a lot to gain.
Last updated at 2:31 PM 06/06/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 06/06/2017 by allAgents

Awards won by Signature North East

Individual Branch Awards

Jennifer Mitchell Jennifer Mitchell
14 reviews

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April Lord April Lord
46 reviews

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Hannah Donnison Hannah Donnison
218 reviews

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Chantal Riley Chantal Riley
6 reviews

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Stephen Stoker Stephen Stoker
47 reviews

About Stephen No description set View full profile
Brad Smith Brad Smith
0 reviews

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Carol McElvanney Carol McElvanney
6 reviews

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Lucie Nixon Lucie Nixon
3 reviews

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Polly Colquhoun Polly Colquhoun
7 reviews

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Emma Forbes Emma Forbes
2 reviews

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Nicola Cowan Nicola Cowan
5 reviews

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Mark Small Mark Small
Managing Director
1 reviews

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Sarah Stock Sarah Stock
9 reviews

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Chris Grabham Chris Grabham
1 reviews

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Steven Douglas Steven Douglas
10 reviews

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Laura Black Laura Black
5 reviews

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Sylvia Johnston Sylvia Johnston
0 reviews

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Elspeth Charlton Elspeth Charlton
1 reviews

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Kathryn Kent Kathryn Kent
0 reviews

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Kate Wright Kate Wright
1 reviews

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Alexandra Thomas Alexandra Thomas
7 reviews

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Kirsty Snowball Kirsty Snowball
2 reviews

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Andrew Mills Andrew Mills
Sales and Lettings Negotiator
1 reviews

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Lyndsey Hay Lyndsey Hay
0 reviews

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Holly Dawson Holly Dawson
0 reviews

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Richard Lister Richard Lister
0 reviews

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Gary Fawcus Gary Fawcus
0 reviews

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Ellen Burdon Ellen Burdon
0 reviews

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