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    Carol
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    Stephen Stoker
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    Jennifer Mitchell
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    Hannah Brown
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    Brad Smith
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    Hannah Donnison
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    Hannah Brown
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    Martin
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Properties for sale
Properties for rent
Apr 27,2017
Minithumbup
Hannah Donnison
By:
Apr 27,2017
0 people found
this helpful
Hannah has shown excellent customer service. She has kept me informed throughout the process of setting up my managed tenancy in a professional manner. She has excellent communication skills and is always polite and friendly....
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Comment on agent fees
I have used this agent now for a number of tenants and have been happy to pay the fees for the service received.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Hannah Donnison
Chantal Riley
By:
Apr 24,2017
0 people found
this helpful
What an absolute delight dealing with Signature is. So different to any other letting agent I've ever dealt with. Everyone was so friendly and really did deliver without me having to chase anything. I rang to make an appointment to view and there was lots of flexibility in order to get a time that worked for us. Chantal showed round the property initially and she was great, able to answer all of our queries and really friendly. We dealt with Hannah after that and from the first viewing to g...
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Comment on agent fees
Fees are market standard
Was this helpful? Yes
Apr 19,2017
Minithumbup
Hannah Donnison
By:
Apr 19,2017
0 people found
this helpful
Hannah was amazing at keeping us in touch with our to let property - We were always informed with what is happening, from viewings to the actual signing of the tenant. Very reliable, friendly and professional......
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Comment on agent fees
It was good - fair.
Was this helpful? Yes
Apr 18,2017
Minithumbup
Stephen Stoker
By:
Apr 18,2017
0 people found
this helpful
Thanks for sorting out the tenancy process. Stephen always replied promptly to emails which was appreciated and tried to solve any issues efficiently...
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Was this helpful? Yes
Apr 18,2017
Minithumbup
Stephen Stoker
By:
Apr 18,2017
0 people found
this helpful
Stephen has been fantastic. I feel I have been the bain of his life for the past few weeks yet he always makes you feel like you are the only person he is dealing with, always responds very quickly and is always so cheerful on the phone. He went above and beyond to get us in the property quicker and the whole process was made very easy. Thank you Stephen, you're a star....
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Was this helpful? Yes
Apr 12,2017
Minithumbup
Stephen Stoker
By:
Apr 12,2017
0 people found
this helpful
The re letting of our apartment was difficult due to the way the previous tenant had left it and some internal damage due to a leak. Stephen provided constructive advise and support in terms of sourcing a specialist to repair the boiler and helped get this organised. This helped in ensuring the new tenant was able to move in quickly which Stephen very ably oversaw, keeping us fully informed. He was very professional and responsive throughout and we complement him on his thoroughness....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 10,2017
Minithumbup
Hannah Brown
By:
Apr 10,2017
0 people found
this helpful
Great service again. Hanna kept me informed through out the sale as did all the other members of the team. I would recommend Signature....
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Comment on agent fees
Great value for money
Was this helpful? Yes
Apr 06,2017
Minithumbup
Hannah Donnison
Hannah Brown
By:
Apr 06,2017
0 people found
this helpful
I would definitely recommend renting through Signature by Mark Small and would not hesitate in using the company again. The team in Whitley Bay have been attentive and have provided brilliant customer service. I have always received quick response to any queries I have had and no problem has been too big all of which were quickly resolved by the team. My experience has been 100% positive and have no complaints or negative comments to make....
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Comment on agent fees
I have never rented before through an agency, so, I am unaware as to whether they are good or bad.
Was this helpful? Yes
Apr 05,2017
Minithumbup
Hannah Donnison
Chantal Riley
By:
Apr 05,2017
0 people found
this helpful
The team are very helpful, Replied to all my emails fast and arranged for the move in to be early easy for myself. Very very friendly staff and would recommend to friends Thank you...
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Was this helpful? Yes
Apr 03,2017
Minithumbup
Stephen Stoker
Hannah Brown
By:
Apr 03,2017
0 people found
this helpful
Both Hannah and Stephen were amazing and made letting our property very easy. They were quick to answer queries and kept us up to date with what was happening. Thank you both!...
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Was this helpful? Yes
Mar 27,2017
Minithumbup
Stephen Stoker
By:
Mar 27,2017
0 people found
this helpful
Since Stephen Stoker started handling our property issues he has been swift and extremely pro-active is dealing with our issues as Tenants....
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Was this helpful? Yes
Mar 22,2017
Minithumbup
Hannah Brown
By:
Mar 22,2017
1 people found
this helpful
Hannah completed the tenancy agreement for me and I was very pleased with her efficiency, speed on answering queries and professionalism. All went very smoothly . Since Signature are managing the let for me I am hoping that this efficient service continues....
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Was this helpful? Yes
Mar 22,2017
Minithumbup
Jennifer Mitchell
By:
Mar 22,2017
0 people found
this helpful
Jennifer Mitchell is a very friendly and positive member of the Signature team. She has answered all my questions and has handled my requests for service promptly and efficiently. When I have left a message she has always phoned me back within a reasonable period of time. I do have confidence in her ability to carry out the work in the maintenance agreement with the property we have let with Signature....
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Comment on agent fees
Standard - same as most others.
Was this helpful? Yes
Mar 17,2017
Minithumbup
Hannah Brown
By:
Mar 17,2017
0 people found
this helpful
Hannah brown has been absolutely brilliant with helping us get our new home, she's been helpful in answering any questions we've had and made everything very easy and simple for us and been a true professional thank you Hannah...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 13,2017
Minithumbup
Hannah Brown
By:
Mar 13,2017
0 people found
this helpful
Hannah guided us through buying local property and finding tenants for us. She was always polite made the process so easy and smooth and would not hesitate recommending Hannah and the Signature Group for the purchase of any property buy to let or personal. Thank you all fantastic service. I will continue using you. Paul and Carol Christie....
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Comment on agent fees
Excellemt
Was this helpful? Yes
Mar 09,2017
Minithumbup
Stephen Stoker
By:
Mar 09,2017
0 people found
this helpful
Stephen has been amazing he is always polite and professional. Stephen keeps me up to date with any jobs or issues our tenants have and in all honesty we are so impressed with him. He is an absolute asset to the company...
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Comment on agent fees
I think fees are fair
Was this helpful? Yes
Mar 08,2017
Minithumbup
Stephen Stoker
By:
Mar 08,2017
0 people found
this helpful
We have found Stephen to be very helpful. He is responsive to our requests for help and information, which necessarily have to be by email as we are located in Australia. He has dealt with difficult tenants speedily and efficiently....
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Comment on agent fees
This agent's fees are the same as other agents we have had.
Was this helpful? Yes
Mar 08,2017
Minithumbup
Carol
By:
Mar 08,2017
0 people found
this helpful
The Sale of our home turned out to be a long and difficult process but no fault of Signature or its staff members. Carol kept us sane throughout with her effective communication, care and thoughfullness....
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Comment on agent fees
The Agents fees are competatative with others.
Was this helpful? Yes
Mar 08,2017
Minithumbup
Hannah Brown
By:
Mar 08,2017
0 people found
this helpful
Just like to say that Hannah Brown has been very polite, helpful and answered all my questions regarding renting property from Signature. All staff have been lovely and I'd like to Thank the lovely Lady that showed us around property ( unsure of her names) Kind Regards Tracey Blythe...
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Was this helpful? Yes
Mar 08,2017
Minithumbup
Hannah Brown
By:
Mar 08,2017
0 people found
this helpful
I have received helpful information and support from Hannah Brown during my enquiries about moving into my new flat, it has been very beneficial for me, I could not say a bad word about this service....
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Was this helpful? Yes
Mar 06,2017
Minithumbup
Hannah Brown
By:
Mar 06,2017
0 people found
this helpful
Hannah has met all our expectations. Everything we have asked has been answered promptly and nothing has been too much trouble for her....
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Comment on agent fees
The agent fees at 50% of the first months rent plus VAT which for us was £600. This does feel a little on the high side as it's non refundable, but seems to be standard for the high end realtors. There isn't really an option for a property you desire to live in. This is our third move in 3 years due to work commitments and it all adds up :)
Was this helpful? Yes
Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
this helpful
Stephen was friendly and approachable. He was able to answer questions about my concerns and kept me up to speed on the progress of the tenant change over, turn around of the flat and security bond. Just need a new tenant now and we will be flying!...
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Comment on agent fees
n/a letting
Was this helpful? Yes
Mar 02,2017
Minithumbup
Stephen Stoker
By:
Mar 02,2017
0 people found
this helpful
Stephen has dealt with all of our queries efficiently and promptly. He has been curteous and polite and when put in an awkward position between a couple who are separating he has demonstrated complete professionalism....
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Comment on agent fees
The fees are in line with other High Street agencies.
Was this helpful? Yes
Feb 20,2017
Minithumbup
Martin
By:
Feb 20,2017
0 people found
this helpful
Quick, efficient and easy sale. Signiture achieved a high price for our property. We were kept informed throughout the sales process, resulting in a stress free sale! The easiest sale of a property I've experienced....
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Comment on agent fees
Competitive, value for money.
Was this helpful? Yes
Feb 18,2017
Minithumbup
Stephen Stoker
By:
Feb 18,2017
0 people found
this helpful
I really do appreciate all of the help Stephen has given. It's a breath of fresh air to get issues, no matter how big or small, sorted out promptly...
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Was this helpful? Yes
Feb 11,2017
Minithumbup
Hannah Brown
Stephen Stoker
By:
Feb 11,2017
0 people found
this helpful
Great and professional team. Very grateful for your service! Excellent communication skills, very responsive reaction to all questions and good advice....
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Was this helpful? Yes
Feb 09,2017
Minithumbup
Hannah Brown
Jennifer Mitchell
By:
Feb 09,2017
0 people found
this helpful
When Signature took over the letting of our property in August 2016, due to the liquidation of our previous property managers, we were assured in writing at the time, that we would receive every attention and that it would be a stressless experience. Unfortunately this was not the case and it took several months, many emails and telephone calls on my part for Signature's service to achieve this and I had to chase up, check, double check and provide considerable information and details before arr...
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Comment on agent fees
The agencies fees are reasonable and appear to be competitive with other providers.
Was this helpful? Yes
Jan 30,2017
Minithumbup
By:
Jan 30,2017
0 people found
this helpful
Excellent service and communication from the agent from the moment we arranged to view the property all the way to completion....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 27,2017
Minithumbup
Stephen Stoker
By:
Jan 27,2017
0 people found
this helpful
Mr recent dealing with Stephen was impeccable. I was very impressed with his level of professionalism and dedication and I wouldn't hesitate to recommend your services to my friends and colleges...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 23,2017
Minithumbup
Hannah Brown
By:
Jan 23,2017
0 people found
this helpful
Hannah Brown is very helpful with all my enquiries with the flat which I currently let; she was also very quick to come back to me with a selling offer from my current landlord....
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Comment on agent fees
Good
Was this helpful? Yes



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Last updated at 2:10 PM 22/12/2016 by Hannah Brown

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Last updated at 2:10 PM 22/12/2016 by Hannah Brown

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