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    Jennifer Mitchell
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    Stephen Stoker
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    Hannah Brown
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    Brad Smith
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    Hannah Brown
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    Martin
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    Carol McElvanney
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Properties for sale
Properties for rent
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Quick, efficient and easy sale. Signiture achieved a high price for our property. We were kept informed throughout the sales process, resulting in a stress free sale! The easiest sale of a property I've experienced....
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Comment on agent fees
Competitive, value for money.
Was this helpful? Yes
Feb 18,2017
Minithumbup
By:
Feb 18,2017
0 people found
this helpful
I really do appreciate all of the help Stephen has given. It's a breath of fresh air to get issues, no matter how big or small, sorted out promptly...
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Feb 11,2017
Minithumbup
By:
Feb 11,2017
0 people found
this helpful
Great and professional team. Very grateful for your service! Excellent communication skills, very responsive reaction to all questions and good advice....
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Feb 09,2017
Minithumbup
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Feb 09,2017
0 people found
this helpful
When Signature took over the letting of our property in August 2016, due to the liquidation of our previous property managers, we were assured in writing at the time, that we would receive every attention and that it would be a stressless experience. Unfortunately this was not the case and it took several months, many emails and telephone calls on my part for Signature's service to achieve this and I had to chase up, check, double check and provide considerable information and details before arr...
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Comment on agent fees
The agencies fees are reasonable and appear to be competitive with other providers.
Was this helpful? Yes
Jan 30,2017
Minithumbup
By:
Jan 30,2017
0 people found
this helpful
Excellent service and communication from the agent from the moment we arranged to view the property all the way to completion....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
Mr recent dealing with Stephen was impeccable. I was very impressed with his level of professionalism and dedication and I wouldn't hesitate to recommend your services to my friends and colleges...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
Hannah Brown is very helpful with all my enquiries with the flat which I currently let; she was also very quick to come back to me with a selling offer from my current landlord....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
An email exchange with Stephen who provided a very efficient, helpful and polite service. My query was given prompt attention. Very good indeed....
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Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
I am a new customer, and this is the first time that this agent has handled my property. So far, so good. Courteous service and I am being kept well informed....
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Comment on agent fees
Can't really say yet, as fees and costs relate to the rental yield, but the rates quoted are not excessive.
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Efficient, professional and prompt in solving issues / dealing with queries relating to the management of my properties and tenants. Tenants found extremely quickly....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 23,2016
Minithumbdown
By:
Jun 23,2016
0 people found
this helpful
Once you move out they will make you run around and pay a solicitor to even get your deposit back....
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What agent could do to change your mind?
Bad. They will not give you deposit back. Even if they advise they are deducting and an amount and you agree they will tell you they will release it then not bother. You will have to pay a solicitor and go through a lengthy dispute process while the agency tells you everything is fine and there releasing it. Lies, lies and more lies.
Attached Files
Comment on agent fees
Bad. They will not give you deposit back. Even if they advise they are deducting and an amount and you agree they will tell you they will release it then not bother. You will have to pay a solicitor and go through a lengthy dispute process while the agency tells you everything is fine and there releasing it. Lies, lies and more lies.
Was this helpful? Yes
Jun 22,2016
Minithumbdown
By:
Jun 22,2016
0 people found
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We engaged Signature by Mark Small to find a tenant for our property. The tenant they recommended to us failed to pay the full rent consistently and regularly missed payments from the start of the tenancy. After eventually evicting the tenant we discovered evidence left by the tenant in the property which conflicted with the information Signature by Mark Small had supplied to us. As a result of this We submitted a file of complaint to the Property Ombudsman regarding Signature by Mark Small....
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What agent could do to change your mind?
Bad - he did not earn any of his fees
Attached Files
Comment on agent fees
Bad - he did not earn any of his fees
Was this helpful? Yes



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Agent Fees

No fees set.
Last updated at 2:10 PM 22/12/2016 by Hannah Brown

Complaints Procedure

No procedure set.
Last updated at 2:10 PM 22/12/2016 by Hannah Brown

Awards won by Signature By Mark Small

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Firm rankings



Head Office
32 Beach Avenue, Whitley Bay NE26 1EA
(10)
Jesmond
14 Acorn Road, Newcastle upon Tyne NE2 2DJ
(0)
Tynemouth
35a Percy Park Road, Tynemouth NE30 4LW
(0)
show all branches (5)
Whickham
25 Front Street, Newcastle Upon Tyne NE16 4EA
(0)
Whitley Bay
146-148 Park View, Newcastle upon Tyne NE26 3QW
(2)

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