• Jennifer Mitchell
    Jennifer Mitchell
  • April Lord
    April Lord
  • Hannah Donnison
    Hannah Donnison
  • Chantal Riley
    Chantal Riley
  • Stephen Stoker
    Stephen Stoker
  • Brad Smith
    Brad Smith
  • Carol McElvanney
    Carol McElvanney
  • Lucie Nixon
    Lucie Nixon
  • Polly Colquhoun
    Polly Colquhoun
  • Emma Forbes
    Emma Forbes
  • Nicola Cowan
    Nicola Cowan
  • Mark Small
    Mark Small
  • Sarah Stock
    Sarah Stock
  • Chris Grabham
    Chris Grabham
  • Steven Douglass
    Steven Douglass
  • Laura Black
    Laura Black
  • Sylvia Johnston
    Sylvia Johnston
  • Elspeth Charlton
    Elspeth Charlton
  • Kathryn Kent
    Kathryn Kent
  • Kate Wright
    Kate Wright
  • Alexandra Thomas
    Alexandra Thomas
  • Kirsty Snowball
    Kirsty Snowball
  • Andrew Mills
    Andrew Mills
  • Lyndsey Hay
    Lyndsey Hay
  • Holly Dawson
    Holly Dawson
Recognised as the North East's leading estate agency, Signature by Mark Small are dynamic, proactive and forward-thinking. With 19 dedicated Valuation Managers across the region, we have your area covered. Signature's unique hybrid approach incorporates the very best aspects of traditional estate agencies and online only, giving clients the best of both worlds. Benefit from competitive fees, high-end branches and a personal, unrivalled service.

Unlike traditional estate agencies, we understa
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32 Beach Avenue
Whitley Bay
Tyne & Wear
NE26 1EA
0191 253 4815

 
www.wearesignature.co.uk Properties for sale
Properties for rent
Jan 19,2018
Minithumbup
By: 'Adelina Goddard'
Jan 19,2018
0 people found
this helpful
Very professional manner throughout the consultation. Photographs were excellent and really showed the property at its best. I would highly recommend....
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Was this helpful? Yes
Jan 19,2018
Minithumbdown
Hannah Donnison
Gary Fawcus
By: 'Druridge'
Jan 19,2018
0 people found
this helpful
Review Monday - Keys Saturday. Could not of wished for a quicker and sound resolution. I would highly recommend Signature to any potential tenant....
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Was this helpful? Yes
Jan 17,2018
Minithumbup
Alexandra Thomas
Steven Douglass
By: 'Michael & Denise'
Jan 17,2018
0 people found
this helpful
From our initial meeting with Alexandra & Steven at our home in September, we have found the service we received until we sold our house in early January '18, exceptional. They undertook viewings on our behalf which was a massive help. Once we accepted an early offer, Alexandra (who was our main contact) dealt with the usual stressful process with diligence, professionalism and courteousness. She was proactive throughout the process and made the whole procedure relatively stress free. ...
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Comment on agent fees
The personal service we received and availabilty of Alexandra and Steven made the Agent's Fees great value.
Was this helpful? Yes
Jan 17,2018
Minithumbup
Steven Douglass
Alexandra Thomas
By: 'Chris'
Jan 17,2018
0 people found
this helpful
Excellent service from beginning to end for the sale of the property. All viewings were done by the agent, an offer was quickly received from an ideal purchaser, and the sale went through in good time and without any problems....
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Comment on agent fees
We were able to negotiate the fee with the agent in line with other estate agents.
Was this helpful? Yes
Jan 16,2018
Minithumbup
Steven Douglass
By: 'Taylor and Ellie Burgen'
Jan 16,2018
0 people found
this helpful
Me and my girlfriend were first time buyers so new to the whole process! Steven helped us right the go making the process as easy as possible, offering assistance with his in depth knowledge of the industry to help find us out perfect property! I worked with a few different agents from other companies and not one compared to the service Steven offered! Great in-depth knowledge alongside a personable attitude! I would highly recommend to anyone in this position. Thank You Steven!...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 16,2018
Minithumbup
Steven Douglass
By: 'Tim Bullivant'
Jan 16,2018
0 people found
this helpful
Great experience selling with Steven. Very professional and helped secure a very fast sale at full asking price. Steven really took the time to understand the property and was clearly able to match this to suitable buyers, taking a very focused approach (vs. some agents who simply try and push foot fall)....
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Comment on agent fees
Competitive
Was this helpful? Yes
Jan 16,2018
Minithumbup
Hannah Donnison
Kirsty Snowball
By: 'SM'
Jan 16,2018
0 people found
this helpful
These Two Ladies are very Very Helpful indeed and are very Helpful and cannot seam to do enough to Help you and are always in touch by E Mail. I will use these anytime and everytime. Best Regards SM...
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Was this helpful? Yes
Jan 15,2018
Minithumbup
Carol McElvanney
By: 'Amanda Hall'
Jan 15,2018
0 people found
this helpful
Carol has been fantastic. Any issues we ever had she helped out and jumped on it straight away. An assist to the company...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jan 14,2018
Minithumbup
Sarah Stock
By: 'Ali'
Jan 14,2018
0 people found
this helpful
I have had exceptional service from the team at Signature, especially Sarah. Communication around my house sale has been timely, professional and very friendly....
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Was this helpful? Yes
Jan 14,2018
Minithumbup
James Shepherd
By: 'Damian'
Jan 14,2018
0 people found
this helpful
James has just been to do an EPC and take photographs of our property. From the moment he arrived he was extremely professional and very personable, taking the time to answer all our questions. Thanks....
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Was this helpful? Yes
Jan 13,2018
Minithumbup
James Shepherd
By: 'Sarah'
Jan 13,2018
0 people found
this helpful
James came recently to take pictures of my property and was on time, really professional and took some really great photos. Thank you James...
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Was this helpful? Yes
Jan 12,2018
Minithumbup
Sarah Stock
By: 'Caitlin'
Jan 12,2018
0 people found
this helpful
As a first time buyer this was all very new for me - I received an excellent service. Sarah was efficient, professional and friendly from the start; I was provided with all the information I needed and my queries were always responded to quickly. I would highly recommend Sarah! Thank you for all your help....
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Comment on agent fees
good
Was this helpful? Yes
Jan 12,2018
Minithumbup
James Shepherd
By: 'Jaymee'
Jan 12,2018
0 people found
this helpful
James was very professional, arrived on time and did a great job. I have always said that his photos are the best that I see from estate agents and he is very talented. He has taken photos for us twice now and our first house sold within a day, this is down to a great estate agents with and excellent quality photographer....
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Was this helpful? Yes
Jan 10,2018
Minithumbup
Ryan Scorfield
By: 'Countrywide Signs'
Jan 10,2018
0 people found
this helpful
Excellent service, very knowledgeable and always able to help with whatever the query may be. Would highly recommend Ryan without hesitation....
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Was this helpful? Yes
Jan 10,2018
Minithumbup
Hannah Donnison
Kirsty Snowball
By: 'CT11'
Jan 10,2018
0 people found
this helpful
Signature have been extremely helpful throughout the time we have been renting through the company. All of the agents are friendly and approachable, and they are quick at resolving issues. Would recommend signature....
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Comment on agent fees
Fees were high initially on moving in but the service is very good.
Was this helpful? Yes
Jan 10,2018
Minithumbup
Evie Mercer
By: 'Vicky'
Jan 10,2018
0 people found
this helpful
Evie was very helpful during our initial phone call and listened carefully to what my needs and requirements were. Evie promised to call me back in 30 minutes and low and behold - she did, this efficiency is very rare! In addition, I found Evie to be very friendly - thank you very much!...
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Was this helpful? Yes
Jan 09,2018
Minithumbup
Hannah Donnison
By: 'Chris'
Jan 09,2018
0 people found
this helpful
A very friendly and courteous service, Hannah was always willing to help and communicated well. She understood our needs when we asked to extend our lease even for a short period. I wouldn't hesitate to use signature again in the future if the need arises. Thank you....
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Was this helpful? Yes
Jan 09,2018
Minithumbup
Sarah Stock
By: 'Chris Armit'
Jan 09,2018
0 people found
this helpful
I can't thank you enough,what I thought was going to be incredibly stressful turned out to be very easy from start to finish,Sarah was very quick to respond to emails and phone calls and made the whole process very straight forward,highly recommended!, thanks again...
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Comment on agent fees
Can't complain,very reasonable
Was this helpful? Yes
Jan 09,2018
Minithumbup
Hannah Donnison
By: 'Neni'
Jan 09,2018
0 people found
this helpful
Ms Hannah Donnison is an excellent professional. She has always been reliable and prompt to her responses. Thank you very much for your services Hannah!...
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Was this helpful? Yes
Jan 09,2018
Minithumbup
Carol McElvanney
By: 'Joanne Ruddick'
Jan 09,2018
0 people found
this helpful
Carol is an asset to your team , Im so pleased she was there throughout my selling and purchasing of properties. There were quite a few moments where Carol helped out as go between. Carol knows how to put the customer first. She is very professional level headed person. I would just like to to say a big thank you and all the best for 2018...
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Comment on agent fees
I prefer knowing in advance how much it costs to buy and sale a property and this was definitely one of the factors I chose Signature
Was this helpful? Yes
Jan 09,2018
Minithumbup
Evie Mercer
Carol McElvanney
By: 'Alex Smith'
Jan 09,2018
0 people found
this helpful
Evie and Carol have been super helpful in assisting with me with the purchase of my flat in Whitley Bay. I couldn't have done it without their help. Many thanks!...
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Comment on agent fees
Fine for me, as I was buying, so there weren’t any.
Was this helpful? Yes
Jan 09,2018
Minithumbup
Evie Mercer
By: 'Mrs C Dale'
Jan 09,2018
0 people found
this helpful
I have just purchased a property through Signature and have dealt with Evie on a few occasions and have always found her to be very polite, friendly and extremely professional. She takes time to listen to any queries and always rings back when she says she will....
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Was this helpful? Yes
Jan 09,2018
Minithumbup
Kirsty Snowball
Gary Fawcus
By: 'Jack'
Jan 09,2018
0 people found
this helpful
Very easy to get in contact with and very helpful with questions regarding the confusing UKTenant Data application. Managed to sort out property out in a very short time frame....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 07,2018
Minithumbup
Carol McElvanney
By: 'Sarah'
Jan 07,2018
0 people found
this helpful
Carol was fantastic throughout the whole buying process. She replied to emails and phone calls almost instantly and kept us informed constantly of any updates. The whole buying process was made easier because of her! We would 100% recommend using Signature as an estate agent....
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Was this helpful? Yes
Jan 05,2018
Minithumbup
Carol McElvanney
By: 'Amit Goel'
Jan 05,2018
0 people found
this helpful
Very satisfied with service provided by Signature for property buying. Although i dealt mostly with Carol, I found her very professional, she was very prompt in communication and very quick to respond to my emails , this ensure i rarely need to call her on phone and most of the issues were resolved via emails. Carol was always willing to help with my queries and concerns and came back to me quickly ( almost same day) on most of the issues i raised, she helped with my queries even after pro...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 04,2018
Minithumbup
Carol McElvanney
Nicola Cowan
By: 'DH'
Jan 04,2018
0 people found
this helpful
The level of commitment and effort put into get this sale over the line in such difficult circumstances was out of this world; particularly when I know how busy Signature are. Kindness, empathy and reassurance mixed with complete professionalism, efficiency and expertise made this happen. Carol handled my sale in this respect and I've never know service and dedication like it; without her juggling many different situations so well this sale would not have completed. Both Carol (and previous...
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Was this helpful? Yes
Jan 04,2018
Minithumbup
Hannah Donnison
By: 'David Clark'
Jan 04,2018
0 people found
this helpful
We have been impressed with the professionalism of Hannah. All texts and e mails were answered quickly and efficiently and the process has been made comparatively easy for us. Thank you....
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Comment on agent fees
£90 renewal fee is something new to us. Otherwise fees ok.
Was this helpful? Yes
Jan 03,2018
Minithumbup
Carol McElvanney
By: 'Tania Ormston'
Jan 03,2018
0 people found
this helpful
The level of service provided from Carol was absolutely fantastic, she was very understanding and helped with everything as much as possible....
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Comment on agent fees
I was the purchaser (moving from rental) therefore no fees payable to estate agent)
Was this helpful? Yes
Jan 03,2018
Minithumbup
Carol McElvanney
Chantal Riley
By: 'Prowse Family'
Jan 03,2018
0 people found
this helpful
We sold our beloved family home in Whitley Bay with Signature, it was a complicated situation as we are living overseas and were very stressed about having to sell. The whole team were very helpful, patient, friendly and professional and helped navigate through the process, it was very reassuring to us being so far away. They secured us an above asking price offer on our house too! Carol was great to deal with and her care & personal attention was greatly appreciated. We've boug...
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 03,2018
Minithumbup
Carol McElvanney
By: 'Malana Jarvis'
Jan 03,2018
0 people found
this helpful
I purchased a property through Signature in November 2017. The transaction was far from straight forward for a number of different reasons. Carol who was our point of contact was very understanding and sympathetic to our situation. She pushed the transaction along where possible and after 19 stressful and difficult weeks we eventually completed the transaction on 10 November 2017. I am extremely grateful to Carol for all of her hardwork and efforts in getting this purchase across the line. We...
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Comment on agent fees
Not applicable as I was the purchaser.
Was this helpful? Yes
Areas covered
  • NE40
  • NE25
  • NE16
  • NE1
  • NE28
  • NE23
  • NE8
  • DH8
  • NE22
  • NE12
  • NE2
  • NE30
  • NE6
  • NE3
  • NE13
  • NE61
  • NE29
  • NE65
  • NE20
  • SR1

DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
61 2 70 2 56 0 29 0 26 0

Job vacancies

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Agent Fees

Benefit from a high class service, whilst saving thousands with our promise to beat all competitors fees; giving you piece of mind that you are getting the very best deal. You have nothing to lose and a lot to gain.
Last updated at 2:31 PM 06/06/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 06/06/2017 by allAgents

Awards won by Signature by Mark Small North East

Individual Branch Awards

Jennifer Mitchell Jennifer Mitchell
Property Manager
14 reviews

About Jennifer No description set View full profile
April Lord April Lord
Customer Relations and Human Resources Manager
47 reviews

About April No description set View full profile
Hannah Donnison Hannah Donnison
Lettings Manager
230 reviews

About Hannah No description set View full profile
Chantal Riley Chantal Riley
Senior Finance Negotiator
8 reviews

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Stephen Stoker Stephen Stoker
Property Inspector
43 reviews

About Stephen No description set View full profile
Brad Smith Brad Smith
Lettings Administrator
0 reviews

About Brad No description set View full profile
Carol McElvanney Carol McElvanney
Head of Sales Progression
15 reviews

About Carol No description set View full profile
Lucie Nixon Lucie Nixon
Valuation Manager
3 reviews

About Lucie No description set View full profile
Polly Colquhoun Polly Colquhoun
Sales Negotiator
5 reviews

About Polly No description set View full profile
Emma Forbes Emma Forbes
Financial Advisor
2 reviews

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Nicola Cowan Nicola Cowan
7 reviews

About Nicola No description set View full profile
Mark Small Mark Small
Managing Director
1 reviews

About Mark No description set View full profile
Sarah Stock Sarah Stock
Senior Sales and Lettings Negotiator
18 reviews

About Sarah No description set View full profile
Chris Grabham Chris Grabham
New Business Development Manager
1 reviews

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Steven Douglass Steven Douglass
Valuation Manager
14 reviews

About Steven No description set View full profile
Laura Black Laura Black
Administration and Marketing Coordinator
8 reviews

About Laura No description set View full profile
Sylvia Johnston Sylvia Johnston
Negotiator and Student Lettings Coordinator
0 reviews

About Sylvia No description set View full profile
Elspeth Charlton Elspeth Charlton
Senior Valuation Manager
2 reviews

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Kathryn Kent Kathryn Kent
Area Manager
0 reviews

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Kate Wright Kate Wright
Valuation Manager
1 reviews

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Alexandra Thomas Alexandra Thomas
Valuation Manager
8 reviews

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Kirsty Snowball Kirsty Snowball
Lettings Management Administrator
7 reviews

About Kirsty No description set View full profile
Andrew Mills Andrew Mills
Sales and Lettings Negotiator
1 reviews

About Andrew No description set View full profile
Lyndsey Hay Lyndsey Hay
Senior Sales and Lettings Negotiator
0 reviews

About Lyndsey No description set View full profile
Holly Dawson Holly Dawson
Marketing Assistant
0 reviews

About Holly No description set View full profile
Richard Lister Richard Lister
Accompanied Viewer and Assistant Photographer
2 reviews

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Gary Fawcus Gary Fawcus
Lettings Negotiator
3 reviews

About Gary No description set View full profile
Ellen Burdon Ellen Burdon
Sales Progression
0 reviews

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James Shepherd James Shepherd
Professional Photographer
3 reviews

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Jess Maughan Jess Maughan
Senior Administrator/PA to Managing Director
0 reviews

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Ryan Scorfield Ryan Scorfield
Marketing Administrator
1 reviews

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Belinda Voshtina Belinda Voshtina
Finance and Accounts Manager
0 reviews

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Evie Mercer Evie Mercer
Sales Negotiator
3 reviews

About Evie No description set View full profile
Rachael Ashard Rachael Ashard
Marketing and Administration Coordinator
0 reviews

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Claire Small Claire Small
Valuation Manager
0 reviews

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David Routledge David Routledge
Valuation Manager
0 reviews

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Lewis Bruford Lewis Bruford
Valuation Manager
0 reviews

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Margaret Swan Margaret Swan
Sales & Lettings Negotiator
0 reviews

About Margaret No description set View full profile

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