• Jennifer Mitchell
    Jennifer Mitchell
  • April Lord
    April Lord
  • Hannah Donnison
    Hannah Donnison
  • Chantal Riley
    Chantal Riley
  • Stephen Stoker
    Stephen Stoker
  • Brad Smith
    Brad Smith
  • Carol McElvanney
    Carol McElvanney
  • Lucie Nixon
    Lucie Nixon
  • Polly Colquhoun
    Polly Colquhoun
  • Emma Forbes
    Emma Forbes
  • Nicola Cowan
    Nicola Cowan
  • Mark Small
    Mark Small
  • Sarah Stock
    Sarah Stock
  • Chris Grabham
    Chris Grabham
  • Steven Douglas
    Steven Douglas
  • Laura Black
    Laura Black
  • Sylvia Johnston
    Sylvia Johnston
  • Elspeth Charlton
    Elspeth Charlton
  • Kathryn Kent
    Kathryn Kent
  • Kate Wright
    Kate Wright
  • Alexandra Thomas
    Alexandra Thomas
  • Kirsty Snowball
    Kirsty Snowball
  • Andrew Mills
    Andrew Mills
  • Lyndsey Hay
    Lyndsey Hay
  • Holly Dawson
    Holly Dawson
Recognised as the North East's leading estate agency, Signature by Mark Small are dynamic, proactive and forward-thinking. With 19 dedicated Valuation Managers across the region, we have your area covered. Signature's unique hybrid approach incorporates the very best aspects of traditional estate agencies and online only, giving clients the best of both worlds. Benefit from competitive fees, high-end branches and a personal, unrivalled service.

Unlike traditional estate agencies, we understa
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32 Beach Avenue
Whitley Bay
Tyne & Wear
NE26 1EA
0191 253 4815

 
www.wearesignature.co.uk Properties for sale
Properties for rent
Dec 13,2017
Minithumbup
Sarah Stock
Elspeth Charlton
By: 'James'
Dec 13,2017
0 people found
this helpful
Very professional and friendly service with a quick turnaround time for getting photos taken and putting the property on the market....
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Comment on agent fees
Slightly more expensive than their competitors but I felt it was money well spent as I prefer the Signature image as it has a more "premier" appeal and also the team managed to get a sale agreed within a month.
Was this helpful? Yes
Dec 07,2017
Minithumbup
Hannah Donnison
Gary Fawcus
By: 'Ally'
Dec 07,2017
0 people found
this helpful
We found our property online and contacted Signature to arrange a viewing; The process was quick and easy. We dealt with both Gary and Hannah which were both very professional and a great help with supporting us with our first place together. They have both answered any querys that we had. No matter how many times i called, they were always more than happy to help. Signature really is a lovely company with great, professional staff. Thank you for all your help Hannah and Gary...
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Was this helpful? Yes
Nov 16,2017
Minithumbup
Sarah Stock
By: 'Mr A'
Nov 16,2017
0 people found
this helpful
Signature found excellent tenants my property. Discussions relating to the property have been with Sarah Stock. Sarah is always very approachable, helpful and knowledgeable about the property market and has given us valuable advice. I am cofnfident that if any problems arise in our letting these will be dealt with in a most professional manner by Sarah.and Signature Lettings....
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Comment on agent fees
Average - the same as most Tynemouth letting agents
Was this helpful? Yes
Nov 06,2017
Minithumbup
Sarah Stock
By: 'Chris'
Nov 06,2017
1 people found
this helpful
Sarah has been extremely helpful in assisting with the process of purchase, coordinating between Vendor and Vendors Solicitors. When questions were asked her response time was always fast and helpful...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Nov 06,2017
Minithumbup
Sarah Stock
By: 'Michael'
Nov 06,2017
0 people found
this helpful
Sarah as helped with finding a tenant for my property then months later finding someone to buy my property. I would recommend using signature to anyone because of Sarah....
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Comment on agent fees
She was very helpful and always kept me in the loop a lot more than the solicitors did..
Was this helpful? Yes
Oct 20,2017
Minithumbup
Hannah Donnison
Richard Lister
By: 'Jay'
Oct 20,2017
0 people found
this helpful
My partner and I recently developed a great relationship with signature. We found our property online and contacted Signature to arrange a viewing. The process was swift and we were shown around the house by Richard, a down to earth guy with great knowledge of the property. We had a bit of banter with him and he made us feel at ease. Throughout the application process we dealt with Hannah. Again, she was very professional and prompt with any queries we have had whilst still being very personab...
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Comment on agent fees
Signature do charge an unusually high administration fee, if the property and customer service weren’t so exceptional, I would have been reluctant to proceed with the application.
Was this helpful? Yes
Oct 12,2017
Minithumbup
Hannah Donnison
By: 'Mark'
Oct 12,2017
0 people found
this helpful
Hannah has done a great job in getting my property let. There were a few issues, but Hannah sorted these and kept me informed throughout the process....
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Comment on agent fees
Fees are as expected and look standard for the industry.
Was this helpful? Yes
Oct 10,2017
Minithumbup
Hannah Donnison
Jennifer Mitchell
By: 'Chris'
Oct 10,2017
0 people found
this helpful
Amazing quick service. To have contacted on a Thursday and to be in the property just 11 days later is great, To be able to review the contracts at ones own leisure rather than in an estate agents office is excellent service....
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Comment on agent fees
No one likes paying fees, but in comparison to other agents the fees are very good
Was this helpful? Yes
Oct 05,2017
Minithumbup
Hannah Donnison
By: 'Caroline'
Oct 05,2017
0 people found
this helpful
We received a great service from Signature. Hannah was brilliant, nothing was too much trouble and she was a pleasure to deal with....
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Comment on agent fees
Fees were typical for this Sector.
Was this helpful? Yes
Sep 13,2017
Minithumbup
By: 'BA'
Sep 13,2017
0 people found
this helpful
I recently let my property through Signature. Every member of the team that I dealt with were friendly, professional and efficient. Hannah sorted out some small repairs and maintenance issues within a couple of days. Emails are answered speedily. All in all a good service....
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Comment on agent fees
The fees are in line with those of other agents.
Was this helpful? Yes
Aug 29,2017
Minithumbup
Hannah Donnison
By: 'HiddeK'
Aug 29,2017
0 people found
this helpful
Excellent service! Got us moved in really quickly within 2 weeks time. Every query we had was quickly answered with accurate information. Would certainly recommend Signature to anyone else....
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Was this helpful? Yes
Aug 25,2017
Minithumbup
Laura Black
April Lord
By: 'Miss W Swan'
Aug 25,2017
0 people found
this helpful
April has been a pleasure to deal with so far in selling my property. She has been extremely efficient and super organised....
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Was this helpful? Yes
Aug 24,2017
Minithumbup
Laura Black
April Lord
By: 'Jo C'
Aug 24,2017
0 people found
this helpful
April & Laura were extremely professional, courteous and quick to get my property on the market. They both explained things in simple terms and provided information as and when i needed this. The whole process with Signature has been quick, easy, professional and stress free. I would highly recommend them to anybody looking to buy or sell through them....
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Comment on agent fees
I think the agents fees are fair and reasonable. The time and patience given to the marketing is the best in the area.
Was this helpful? Yes
Aug 21,2017
Minithumbup
Sarah Stock
By: 'Miss A'
Aug 21,2017
0 people found
this helpful
Everybody that we dealt with at Signature throughout the buying process were very friendly and efficient. Sarah especially was so helpful in finding us our perfect home. Knowing exactly what our requirements were, Sarah was able to let us know immediately as possible houses were coming up for sale and was able to quickly organise viewings for us. We were able to secure the perfect house in the perfect location all thanks to Sarah....
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Was this helpful? Yes
Aug 07,2017
Minithumbup
Kirsty Snowball
By: 'MrsD'
Aug 07,2017
0 people found
this helpful
Thank you for all your excellent help throughout the move. We were kept up to date every step of the way with regular contact and this has meant a very smooth and stress free moving process for us. thank you!...
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Was this helpful? Yes
Aug 01,2017
Minithumbup
Hannah Donnison
Chantal Riley
By: 'M Porterfield'
Aug 01,2017
0 people found
this helpful
From organizing our first viewing to handing over the keys, we found the staff at signature very professional and helpful. Finding a new home can be a stressful experience but we felt the service at signature was smooth and hassle free. We were kept informed at every stage and could not be happier. Special thanks to Hannah for her personal service in making everything come together on time....
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Comment on agent fees
Signature outlined the fees very early into the process and we found they were on a par with other agencies we have used.
Was this helpful? Yes
Jul 27,2017
Minithumbup
Laura Black
April Lord
By: 'James Knight'
Jul 27,2017
0 people found
this helpful
I must say we chose Signature after an impressive valuation and have not been disappointed. After requesting quick speed to market in producing our brochure to the quality of the finished article not to mention the efficiency of the whole process, I have been nothing but impressed with Laura and April. A credit to Signature and the industry on the whole.......
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Comment on agent fees
Excellent value for money and highly competitive!
Was this helpful? Yes
Jul 21,2017
Minithumbup
April Lord
Jennifer Mitchell
By: 'Patricia'
Jul 21,2017
0 people found
this helpful
All members of staff I have had dealings with have been knowledgeable, courteous, and very helpful. And experts in their respective roles!...
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Comment on agent fees
Fees very fair for the work undertaken
Was this helpful? Yes
Jul 17,2017
Minithumbup
Steven Douglas
By: 'Paula'
Jul 17,2017
0 people found
this helpful
From initial contact to instructing solicitors Steven was fantastic. Professional, friendly, extremely helpful and genuinely seemed to care. I buy properties regularly and Steven is certainly one of the best I have dealt with....
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Comment on agent fees
No knowledge
Was this helpful? Yes
Jul 17,2017
Minithumbup
Alexandra Thomas
Hannah Donnison
By: 'lynnies'
Jul 17,2017
0 people found
this helpful
I have used Signature on several occasions and I have always felt reassured by their professionalism. I feel that the service given by the lettings staff has really stepped up a gear in recent months. The regular contact and swift service I have received from Alexandra and Hannah in particular has been most appreciated. I will have no hesitation in using Signature again in the future....
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Comment on agent fees
Rather high but potential tenants are well vetted.
Was this helpful? Yes
Jul 14,2017
Minithumbup
Kirsty Snowball
By: 'Jonathan Brown'
Jul 14,2017
0 people found
this helpful
Kirsty was prompt and effective to deal with. She gave clear instructions at every step of the process and always kept us in the loop. Everything happened speedily and with minimum fuss. All in all a good experience....
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Comment on agent fees
The agent's fees seem reasonable. Although I will say that the system seemed to be largely automated, so it didn't feel like a lot of work was being done for the price.
Was this helpful? Yes
Jul 13,2017
Minithumbup
Hannah Donnison
By: 'JamesHiggin'
Jul 13,2017
0 people found
this helpful
Really helpful, friendly and polite. Hannah's professional service to set up our tenancy was greatly appriciated and valued. Thankyou!...
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Was this helpful? Yes
Jul 11,2017
Minithumbup
April Lord
By: 'Megan warren'
Jul 11,2017
0 people found
this helpful
When selling our house we were given a highly professional and outstanding service. Would highly recommend! April was very helpful and friendly and ensured an extremely quick sale on our house....
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Was this helpful? Yes
Jul 10,2017
Minithumbup
April Lord
By: 'Dan Hill'
Jul 10,2017
0 people found
this helpful
April was exceptional easy to deal with. He knowledge and assistance was second to non, and it was a pleasure to have dealt with her...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2017
Minithumbup
By: 'Davie P'
Jul 05,2017
0 people found
this helpful
Excellent service from start to finish by Kirsty Snowball. Handled all enquiries with ease in a timely manner. would recommend Signature to anyone....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 04,2017
Minithumbup
Hannah Donnison
Steven Douglas
By: 'LJC93'
Jul 04,2017
0 people found
this helpful
Hannah was really friendly, accommodating and helpful. I needed to move quickly and she was really understanding and patient, keeping in regular contact to ensure my needs were met. She did everything she could to make sure my experience with Signature was a positive one. Fab service, thank you so much for making a difficult time far easier! Steven also provided brilliant service, and was warm and accommodating. He really made 'moving in day' feel special and exciting. Overall, I had a great e...
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Was this helpful? Yes
Jul 04,2017
Minithumbup
Steven Douglas
Elspeth Charlton
By: 'Kate'
Jul 04,2017
0 people found
this helpful
Steven was really helpful and positive about selling my property. Kept me up to date and arranged viewings promptly. Thank you also to Elspeth who came round to do my valuation. She was very professional and helpful. She answered all questions and was very knowledgable. Have a good experience with Signature and would recommend....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 03,2017
Minithumbup
Steven Douglas
By: 'Charlotte'
Jul 03,2017
0 people found
this helpful
Knowledgeable, professional and charming, we highly recommend Steven for selling us our beautiful home! We can't thank him enough!...
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Was this helpful? Yes
Jul 03,2017
Minithumbup
Sarah Stock
By: 'Liz'
Jul 03,2017
0 people found
this helpful
Excellent service from valuation to sale. Sarah kept us up to date with interest in the property and gave us regular feedback after viewings. She made the whole process of selling very smooth and stress free. Thank you....
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Was this helpful? Yes
Jul 03,2017
Minithumbup
April Lord
By: 'Chris - Monkseaton'
Jul 03,2017
0 people found
this helpful
I have dealt with April in respect of both the sale of my property and for a corporate event my business was sponsoring. On both counts I found her to be very professional, helpful and knowledgeable. Nothing was too much trouble!...
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Comment on agent fees
I honestly believe without Signature the sale of my house and the purchase of our new home would have taken a lot longer. I would highly recommend Signature, and if I ever moved again, I wouldn't think of using anyone else!
Was this helpful? Yes
Areas covered
  • NE40
  • NE25
  • NE16
  • NE1
  • NE28
  • NE23
  • NE8
  • DH8
  • NE22
  • NE12
  • NE2
  • NE30
  • NE6
  • NE3
  • NE13
  • NE61
  • NE29
  • NE65
  • NE20
  • SR1

DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
60 2 63 1 43 0 19 0 25 0

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Agent Fees

Benefit from a high class service, whilst saving thousands with our promise to beat all competitors fees; giving you piece of mind that you are getting the very best deal. You have nothing to lose and a lot to gain.
Last updated at 2:31 PM 06/06/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 06/06/2017 by allAgents

Awards won by Signature by Mark Small North East

Individual Branch Awards

Jennifer Mitchell Jennifer Mitchell
14 reviews

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April Lord April Lord
47 reviews

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Hannah Donnison Hannah Donnison
222 reviews

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Chantal Riley Chantal Riley
7 reviews

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Stephen Stoker Stephen Stoker
43 reviews

About Stephen No description set View full profile
Brad Smith Brad Smith
0 reviews

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Carol McElvanney Carol McElvanney
6 reviews

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Lucie Nixon Lucie Nixon
3 reviews

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Polly Colquhoun Polly Colquhoun
5 reviews

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Emma Forbes Emma Forbes
2 reviews

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Nicola Cowan Nicola Cowan
5 reviews

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Mark Small Mark Small
Managing Director
1 reviews

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Sarah Stock Sarah Stock
14 reviews

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Chris Grabham Chris Grabham
1 reviews

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Steven Douglas Steven Douglas
10 reviews

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Laura Black Laura Black
8 reviews

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Sylvia Johnston Sylvia Johnston
0 reviews

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Elspeth Charlton Elspeth Charlton
2 reviews

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Kathryn Kent Kathryn Kent
0 reviews

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Kate Wright Kate Wright
1 reviews

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Alexandra Thomas Alexandra Thomas
6 reviews

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Kirsty Snowball Kirsty Snowball
3 reviews

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Andrew Mills Andrew Mills
Sales and Lettings Negotiator
1 reviews

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Lyndsey Hay Lyndsey Hay
0 reviews

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Holly Dawson Holly Dawson
0 reviews

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Richard Lister Richard Lister
1 reviews

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Gary Fawcus Gary Fawcus
1 reviews

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Ellen Burdon Ellen Burdon
0 reviews

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