• Sue Costello
    Sue Costello
  • Richard Costello
    Richard Costello
  • Angela Fenn
    Angela Fenn
  • Andy Griffin
    Andy Griffin
  • Will Green
    Will Green
  • Amy Broadbent
    Amy Broadbent
  • Lauren Charley
    Lauren Charley
  • Laura Shortland
    Laura Shortland
  • Bill Green
    Bill Green
  • claim your profile
    Linda Maxwell
On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed informa Read full description...On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.
May 25,2017
Minithumbup
Richard Costello
By:
May 25,2017
0 people found
this helpful
The whole experience of selling my property was made simple easy and stress free by choosing Shortland Horne. I would highly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
May 24,2017
Minithumbup
Sue Costello
Richard Costello
By:
May 24,2017
0 people found
this helpful
Great service from this friendly and efficient team. My house attracted several offer within two days of being marketed and the sale was completed within six weeks. Very satisfied customer....
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Comment on agent fees
Appropriate
Was this helpful? Yes
May 24,2017
Minithumbup
Sue Costello
Angela Fenn
By:
May 24,2017
0 people found
this helpful
Excellent service. The team were very professional, helpful and supportive. I would highly recommend and would definitely use Shortland Horne in the future....
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May 24,2017
Minithumbup
Sue Costello
Angela Fenn
By:
May 24,2017
0 people found
this helpful
Very good service, answered the calls promptly. If Sue was unavailable Angela was on hand with information. No waiting for a return call. Friendly yet professional. Would definitely recommend this team at this branch. Completely hassle free....
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Comment on agent fees
N/A
Was this helpful? Yes
May 23,2017
Minithumbup
Richard Costello
Angela Fenn
By:
May 23,2017
0 people found
this helpful
All in the office were really helpful from getting a viewing to going through the sale. So a big thanks to Angela, Sue, Richard and Lauren....
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Comment on agent fees
N/A
Was this helpful? Yes
May 23,2017
Minithumbup
Sue Costello
By:
May 23,2017
0 people found
this helpful
Sue was really positive with her valuation on our home, as a result we achieved £22,000 more for the sale than the valuations suggested by other agents. The team, Sue, Richard, Angela and Lauren, were fantastic throughout the whole sale process....
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Comment on agent fees
Fair, the service was very good.
Was this helpful? Yes
Dec 20,2016
Minithumbup
Andy Griffin
Linda Maxwell
By:
Dec 20,2016
1 people found
this helpful
Great service from these guys when selling my home. I wanted a no nonsense, fast service and that is what I got. Andy was excellent; no sales crap, just friendly and straight-forward. I met Andy on the Thursday, my house was on Rightmove that day and a board up. Open day booked for Saturday with 8 viewings and excepted an offer on Monday. Linda dealt with my aftercare and she was extremely proficient and professional, kept me informed every step of the way. Linda was also a great help with advi...
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Comment on agent fees
Fee were exceptable, obviously we would all like to pay less, but their service was all in, so no extras, hidden fees, no 'pay more to get a better listing'.
Was this helpful? Yes
Dec 13,2016
Minithumbup
Sue Costello
Angela Fenn
By:
Dec 13,2016
2 people found
this helpful
I was struck by the quiet efficiency of Shortland Horne's staff, and by the quality of advice and support they provided. I can't imagine how this high standard of service could have been improved, and I am most grateful to Sue Costello and Angela Fenn for offering assistance beyond that which they were required to provide....
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Comment on agent fees
Extremely good value.
Was this helpful? Yes
Nov 20,2016
Minithumbup
Amy Broadbent
Andy Griffin
By:
Nov 20,2016
1 people found
this helpful
Excellent estate agency. The staff went all out to get me a buyer. This is the second time I have bought and sold with Shortland and would definitely recommend them. They went over and above my expectations. Excourted viewings and feed back makes the selling process less stressful. After sales at Walsgrave is second to none. Will comment on their page. Thank you Will, Andy and Emma....
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Comment on agent fees
I'm pleased with their fees.
Was this helpful? Yes
Nov 18,2016
Minithumbup
Linda Maxwell
Laura Shortland
By:
Nov 18,2016
0 people found
this helpful
Had a fantastic experience purchasing our house, the experience and customer service that helped us every step of the way with the purchase! cant thank her and Laura enough for the help they gave us, in Lindas absence Laura gave us updates too, we had some problems with our solicitors but the advice we were given by Linda really helped us push this over the line in the timescale we needed!...
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Nov 09,2016
Minithumbup
Richard Costello
By:
Nov 09,2016
0 people found
this helpful
Great friendly service. Always kept informed and sale went through smoothly. Would definitely sell through them again, had dealings with other estate agents and these were by far the best...
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Nov 09,2016
Minithumbup
Richard Costello
Angela Fenn
By:
Nov 09,2016
1 people found
this helpful
I would highly recommend shortland Horne as a first time buyer. Fantastic communication, helpful and very smooth process. Thankyou all so much will definitely be using you in the future :-)...
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Comment on agent fees
Reasonabke
Was this helpful? Yes
Nov 05,2016
Minithumbup
Linda Maxwell
By:
Nov 05,2016
2 people found
this helpful
Linda was fantastic during our recent sale. She went above and beyond and was extremely helpful and very professional. I felt a lot calmer knowing Linda was dealing with my file . Would highly recommend Shortland Horne because of her. Thank you for all your help Linda!...
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Nov 01,2016
Minithumbup
Linda Maxwell
Bill Green
By:
Nov 01,2016
1 people found
this helpful
Property was valued at a level which would appear to have been appropriate in relation to similar local properties. Only two viewings were made but one of these was sufficient to sell the property at an acceptable price Post the accepted offer we were kept well informed on progress including the issues that arose and needed to be addressed helping in the final completion process....
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Comment on agent fees
Average. A fixed price was agreed which was less attractive after the final sale price had been agreed (ie % commission)
Was this helpful? Yes
Oct 19,2016
Minithumbup
Angela Fenn
Richard Costello
By:
Oct 19,2016
1 people found
this helpful
Everyone who has been involved in the sale of the property at Shortland Horne has been excellent . From Sue coming out to the initial evaluation, to the veiwings and continued updates through the sale up to completion....
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Comment on agent fees
Fees are in line with most others, but they work hard to get the right people in the door to view to push through quick sale. They have recently also sold a further property for us, they are that good.
Was this helpful? Yes
Sep 15,2016
Minithumbup
Richard Costello
Angela Fenn
By:
Sep 15,2016
1 people found
this helpful
We bought our house through Shortland Horne and had a very positive experience. The staff were polite, helpful and always available to answer any questions that we had (and there were a few as we were first-time buyers and new to the whole purchasing process). I would absolutely recommend Shortland Horne to friends, family and anyone who is thinking of buying a new home....
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Aug 22,2016
Minithumbup
Angela Fenn
Lauren Charley
By:
Aug 22,2016
2 people found
this helpful
Personally I feel it difficult to describe in a review just how fabulous the whole Shortland Horne experience has been. Nothing has been too much trouble and when they say it'll be done, it's done!! A massive big-up to Angela who throughout the whole process left me no need to ask questions, they were already answered. An absolute 'legend' and incredibly helpful young lady. Huge thanks to the whole Walsgrave branch team, highly recommendable... awesome...
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Comment on agent fees
Within reason, if this agent were more expensive than another, I'd rather pay the extra in the knowledge of being dealt with so well.
Was this helpful? Yes
Aug 14,2016
Minithumbup
Linda Maxwell
By:
Aug 14,2016
1 people found
this helpful
I recently purchased a property which Shortland-Horne had advertised. From the very first viewing and the offer process, they made it really straightforward and all of their employees have been friendly and reliable. After my offer was accepted, their after sales team looked after me, and Linda was my point of contact. I can't praise Linda enough - throughout the sale she's kept in touch, and made sure that she did everything she could to ensure completion was as quick as possible. Linda ...
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Comment on agent fees
N/a as I was the buyer
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
1 people found
this helpful
I would highly recommend this estate agents for their honesty, integrity and effective communication. As a buyer, Linda at After Sales, kept me fully informed throughout the process. I wish I had used them to sell my house!...
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Was this helpful? Yes
Aug 11,2016
Minithumbup
Richard Costello
Sue Costello
By:
Aug 11,2016
1 people found
this helpful
Second to none. The team made the whole process so easy and they got in with the job in hand to my pace. Thank you....
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Comment on agent fees
The fees were what I expected
Was this helpful? Yes
Jun 21,2016
Minithumbup
Sue Costello
Angela Fenn
By:
Jun 21,2016
1 people found
this helpful
I couldn't have asked for more when I sold my property and bought my new property through Shotland Horne. Each member of staff Sue, Angela, Richard and Lauren were amazing and so patient with all my questions. They all had great knowledge of the area and helped us find the house of our dreams. Thank you to each one of you!...
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Comment on agent fees
Great value for money
Was this helpful? Yes
Jun 03,2016
Minithumbup
Sue Costello
By:
Jun 03,2016
2 people found
this helpful
I have previously sold property and assumed I knew how agencies work..We were selling and had selected another agency to sell our property but at last minute we decided to get second valuation from Shortland.The price value from Shortland was lower than first agency, after first conversation were impressed by Sue,s honesty and later the sense of she was working for us we decided to go with Shortland , from the initial processes .ie explanation of my issues to recommending lawyers (my request) ,...
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Comment on agent fees
Better than alternative
Was this helpful? Yes
Jun 03,2016
Minithumbup
Richard Costello
Angela Fenn
By:
Jun 03,2016
1 people found
this helpful
We recently brought our first home through shortland Horne, Richard and Angela were so helpful and honest with us the whole process. Being our first time buying it was a really stressful time, but the staff at Shortland Horne were really good and helped make things a lot less stressful. They were always very accommodating when we wanted to view the house and with us working all day they went out of their way to get us viewings to suit us and put our mind at ease the day before completion. I w...
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Comment on agent fees
non applicable
Was this helpful? Yes
May 17,2016
Minithumbup
Angela Fenn
Sue Costello
By:
May 17,2016
1 people found
this helpful
Shortland Horne was a perfect agency to use to sell my property. They were quick and efficient. They offered lots of advice and provided support throughout the whole process. I would recommend them and use them again....
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Comment on agent fees
Good fee based on the market and what encouraged me to use Shortland Horne
Was this helpful? Yes
Apr 24,2016
Minithumbup
Richard Costello
By:
Apr 24,2016
1 people found
this helpful
I was happy overall with the estate agents. I think the house I purchased was slightly over-priced and I paid a little over the odds. The only other negative comment is it took them too long to remove the SOLD sign from the wall of the house. On the positive side, the people I spoke to were helpful and cheerful, always available to let us in to view the property when we wanted to and contact the seller on our behalf when necessary....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 13,2016
Minithumbup
Richard Costello
Angela Fenn
By:
Apr 13,2016
0 people found
this helpful
We had a good efficient service from Richard and Angela. The house purchase went according to schedule and I found both Richard and Angela very professional and a pleasure to deal with. We love our new home....
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Apr 13,2016
Minithumbup
Richard Costello
Angela Fenn
By:
Apr 13,2016
1 people found
this helpful
I had a very good experience. Both the above staff members kept me informed on the progress of the sale and everything went through smoothly. Thank you very much....
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Comment on agent fees
N/a
Was this helpful? Yes
Apr 13,2016
Minithumbup
Richard Costello
By:
Apr 13,2016
0 people found
this helpful
We were looking for a house close to 4 years. Came across one which was the perfect family home. I met Richard Costelloe who showed me around. He gave me lots of positive energy when I viewed the house. I thought Richard was excellent in getting the house with both the seller and buyer agreeing amicably in the price of the house. Thanks to all at shortland Horne who helped in securing our new home promptly....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 30,2016
Minithumbup
Angela Fenn
By:
Mar 30,2016
0 people found
this helpful
Both Angela and Kyle helpful right from the start, kept me updated at all times and made my purchase a smooth and easy transaction. This is the second time I have used Shortland Horne and been impressed on their professionalism and helpfulness. Thank you for all your help....
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Comment on agent fees
No fees paid for Purchase. Rental fees are good.
Was this helpful? Yes
Mar 17,2016
Minithumbup
Angela Fenn
Richard Costello
By:
Mar 17,2016
0 people found
this helpful
Shortland Horne and in particular the two above staff members provided excellent customer service from beginning to end. They were easily contactable and always responded to questions and queries in a timely fashion. They were flexible in respect of viewings and presented as genuinely happy and enthusiastic about me purchasing a property which added to my excitement. Despite the difficulties for me purchasing the property, having a supportive estate agency made all the difference and to top it ...
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Comment on agent fees
Good
Was this helpful? Yes

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Last updated at 12:02 PM 02/11/2016 by Lauren Charley

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Last updated at 12:02 PM 02/11/2016 by Lauren Charley

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306 Walsgrave Road, Coventry CV2 4BL
(30)
Warwick Row Coventry
Warwick Gate, 21-22 Warwick Row, Coventry CV1 1ET
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