Shortland Horne Estate Agents
4.9/5, 147 reviews
98% recommended
100% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently ... show more On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.
Shortland Horne Estate Agents - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £76,000 £520,000
Lettings 100% 99% £600 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 1 12 2 67 0 44 0 4 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS Move With Us
Latest Properties for Sale   142
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“Amazing Service...”

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Mar 25,2020
Minithumbup
By: 'Laura Dumitrescu'
Mar 25,2020
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We bought our first property from Shortland Horne. Daniel was amazing and helped out throughout the whole process! I would strongly recommend them both if you want to buy/rent. We also rented a property from them and never had an issue compared to other ...
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“Very helpful, I would definitely recommend, v......”

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Mar 25,2020
Minithumbup
Adam
Michelle
By: 'Julia'
Mar 25,2020
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Very helpful, I would definitely recommend, very professional and quick service, thank you so much Adam and Michelle, will be using in the future...
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“Very helpful! Service was very quick and prof......”

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Mar 25,2020
Minithumbup
Adam
Michelle
By: 'Mollie Clancy'
Mar 25,2020
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Very helpful! Service was very quick and professional. Staff was friendly and gave me the help and support I needed....
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“Tenancy...”

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Mar 23,2020
Minithumbup
By: 'Adam Turner'
Mar 23,2020
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Michelle Broadbent was extremely professional in all aspects of arranging the tenancy, which I actually took a week earlier than expected and at very short notice to Michelle. This didn't prove to be a problem, however, and everything went very smoothly thanks to her focus ...
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“We are very pleased to work with SHE agents. ......”

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Mar 18,2020
Minithumbup
Adam
By: 'Meral Tuglu Aydın'
Mar 18,2020
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We are very pleased to work with SHE agents. Especially Adam Kelsey helped us how to do and apply. Thank you....
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“Brilliant estate agents...”

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Mar 16,2020
Minithumbup
Adam
Michelle
By: 'Isabella Bourke'
Mar 16,2020
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Brilliant estate agents who made the process of moving quick and easy. Always on hand to help if there are any issues....
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“Easy and stress-free...”

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Mar 12,2020
Minithumbup
Adam
By: 'Karl Jackson'
Mar 12,2020
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An incredibly easy and stress free experience. Adam was polite, communicative and incredibly helpful throughout the entire process. The application was very easy and at no stage was I unsure of the status of my application. The best renting experience I’ve ever had. Thanks!...
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“Daniel Is a fantastic agent, he answered all ......”

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Mar 12,2020
Minithumbup
By: 'Nazia aslam'
Mar 12,2020
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Daniel Is a fantastic agent, he answered all issues any time and was always updating myself, he is a true asset to his company, thank you for all the support Best wishes...
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“5 star...”

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Mar 12,2020
Minithumbup
By: 'M dinu'
Mar 12,2020
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Daniel and Victoria have been both very helpful and supportive every step of the way. They both went beyond and above to support us from the first viewing until after we collected the keys! They were very supportive and very helpful and did everything in ...
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“These are by far the best estate agents that ......”

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Mar 09,2020
Minithumbup
Sue
Richard
By: 'Tom Caren'
Mar 09,2020
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These are by far the best estate agents that I have worked with having had to deal with 3 different estate agents since 2014 for various sales. I was very pleased with the information and updates I received and the service that I received. I know it ...
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“I can't thank Shortland Horne enough. Richard......”

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Mar 09,2020
Minithumbup
Richard
Richard
By: 'Elaine'
Mar 09,2020
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I can't thank Shortland Horne enough. Richard and Sue were brilliant from start to finish. Not forgetting Nicky and Jon at the Walsgrave office to. Exceptional service!...
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“danial my main man!!!...”

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Mar 04,2020
Minithumbup
By: 'mohammed uddin'
Mar 04,2020
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danial and the rest of the shortland team has been very supportive from the beginning to the end. especially with danial he has helped us so much with advice and provided us unlimited support is unreal. and I would highly recommend to use shortland Horne ...
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“Another positive experience with Shortland Ho......”

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Mar 04,2020
Minithumbup
By: 'David Mann'
Mar 04,2020
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Another positive experience with Shortland Horne. We have dealt with them for many years , from letting out our properties and the buying and selling of properties as well. Just completed on a sale , nice smooth transaction ( thanks Victoria ) , good all round team effort , with a ...
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“5 stars...”

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Mar 04,2020
Minithumbup
By: 'Yvonne Gill'
Mar 04,2020
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Very impressed with Dan, Adam & Michelle. Extremely professional and friendly service. I will definitely be using these guys again...
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“Shortland Horne - sale of our house in Coventry...”

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Mar 02,2020
Minithumbup
By: 'Andy Cox'
Mar 02,2020
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We would have no hesitation in recommending Shortland-Horne. Their service from first contact, through marketing and after sales, right through to completion has been very high quality. Our house sale ended up being quite long and drawn out with buyers changing their minds and the ...
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“Great service!...”

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Feb 19,2020
Minithumbup
By: 'Adam Chamberlain'
Feb 19,2020
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Great service from Danny Thomas and Adam Kelsey. They responded to all my enquires really quickly and worked hard to get my house on the market. Really pleased with the service....
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“Five star!...”

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Feb 13,2020
Minithumbup
By: 'Helen'
Feb 13,2020
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This is my second experience using Shortland Horne. First time was with the Walsgrave office and this time with the City Centre office. Andy Griffin and his team were brilliant throughout the whole process. I really cannot recommend them enough. I'd not hesitate to use ...
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“Professional, knowledgable and approachable....”

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Feb 13,2020
Minithumbdown
Danny
By: 'Sharmin'
Feb 13,2020
0 people found
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I am currently using Shortland Horne as my letting agent for my property. When I initially called for an enquiry to see if someone would be able to view the property and discuss further to let my property out; Danny was able to do this ...
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“Daniel and Victoria have been both very helpf......”

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Feb 12,2020
Minithumbup
By: 'Monica Dinu'
Feb 12,2020
0 people found
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Daniel and Victoria have been both very helpful and supportive every step of the way. They both went beyond and above to support us from the first viewing until after we collected the keys! They were very supportive and very helpful and did everything in ...
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“An amazing service from beginning to end The......”

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Feb 12,2020
Minithumbup
Linda
By: 'Lucy Cardwell'
Feb 12,2020
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An amazing service from beginning to end The staff are brilliant Linda and Andy helped me to purchase my new property in only two weeks Nothing was too much for them I would highly recommend using them for both sales and purchase...
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“Amazing services...”

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Feb 05,2020
Minithumbup
By: 'Linda M'
Feb 05,2020
0 people found
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Special kudos to Victoria and Dan for being so helpful, professional and pro-active throughout the buying process. Victoria - your support and pro-activeness in liaising with both solicitors at the end of the process was second to none and proved to be key in avoiding ...
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“Excellent service all round...”

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Jan 27,2020
Minithumbup
Adam
Danny
By: 'Mr TJ Evans'
Jan 27,2020
0 people found
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As a first time landlord moving abroad, I was keen to find agents who would look after my property and the tenants well. Shortland Horne were quick and efficient in getting my property on the market and finding tenants. When I encountered logistical issues with ...
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“Professional and helpful ......”

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Dec 24,2019
Minithumbup
Danny
Adam
By: 'Justin Kelly'
Dec 24,2019
0 people found
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I've recently changed agents and found Danny Thomas and Adam Kelsey to be both very professional and helpful. They've restored my faith in letting agents and I look forward to a healthy, long term, professional relationship....
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“I am very pleased with the level of service......”

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Dec 18,2019
Minithumbup
By: 'alin constantin'
Dec 18,2019
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I am very pleased with the level of service I received, Laura was very helpful along with Dan who made sure all of my requests were met, including helping me with choosing kitchen colours to other small requests....
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“Best service provided...”

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Dec 17,2019
Minithumbup
By: 'Malli Uppasetty'
Dec 17,2019
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A big thank you to Shortland Horne especially Vikki Dan and Kevin, the service was outstanding and they accommodated with all my enquires, the purchase to competition was very well done, highly recommend...
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“Thank you So much Andrew Griffin to you for ......”

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Dec 17,2019
Minithumbup
By: 'rita tahim'
Dec 17,2019
0 people found
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Thank you So much Andrew Griffin to you for help in selling our house. You listened each time we rang and told you how we were feeling. You did everything to make the experience smooth and hassle free. This was highly appreciated and we can't ...
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“Dan Norman from the sales department was Love......”

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Dec 15,2019
Minithumbup
By: 'Scott Anderson'
Dec 15,2019
0 people found
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Dan Norman from the sales department was Lovely And friendly, very approachable and give me all the information required. Very happy!...
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“Thank you to Daniel David and Vikki my new ho......”

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Dec 13,2019
Minithumbup
By: 'Marwan'
Dec 13,2019
0 people found
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Thank you to Daniel David and Vikki my new house is very good, team do a very good job, I would recommend anybody to us Shortland horne...
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“Dan from sales was ABSOLUTELY BRILLIANT. All ......”

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Dec 12,2019
Minithumbup
By: 'Susan lowe'
Dec 12,2019
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Dan from sales was ABSOLUTELY BRILLIANT. All information told to viewings. Friendly. Punctual and professional. Accompanied all of my viewings...
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“Great service!...”

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Dec 12,2019
Minithumbup
By: 'Charles'
Dec 12,2019
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The staff were all very friendly and Dan Norman was extremely helpful in showing us around different properties. I would highly recommend Shortland Horne estate agents....
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Landlord Fees

Tenant Management Service
12% (inc. VAT), On Completion (Fees are negotiable)

Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.

Last updated on 05/06/2019, 10:56 AM by Craig Arnold, Director


Tenant Fees

Lost Keys

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Last updated on 05/06/2019, 10:53 AM by Craig Arnold, Director

Let only service
90% (inc. VAT), On Completion

Let only fee is 90% of the first months rent (Minimum fee £500).

Last updated on 05/06/2019, 10:54 AM by Craig Arnold, Director

Tenancy Agreement
£80 (inc. VAT), On Completion

Landlord renewal charge

Last updated on 05/06/2019, 11:06 AM by Craig Arnold, Director

Change of Sharer
£50 (inc. VAT), On Completion

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 11:05 AM by Craig Arnold, Director

Security Deposit

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.

Last updated on 05/06/2019, 11:01 AM by Craig Arnold, Director

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last updated on 05/06/2019, 11:05 AM by Craig Arnold, Director

Pending
£50 (inc. VAT), On Completion

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 11:05 AM by Craig Arnold, Director

Early Termination

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Last updated on 05/06/2019, 11:07 AM by Craig Arnold, Director

Holding Deposit (per tenancy)

One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Last updated on 05/06/2019, 11:09 AM by Craig Arnold, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:25 PM 07/01/2016 by allAgents

Awards won by Shortland Horne Estate Agents

Individual Branch Awards

Coventry, CV2

Coventry, CV1


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