Shortland Horne Estate Agents
4.9/5, 201 reviews
98% recommended
99% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently ... show more On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.

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2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £76,000 £520,000
Lettings 100% 99% £600 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 1 13 2 102 1 58 0 4 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties for Sale   142
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“Efficient service...”

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Jun 01,2021
Minithumbup
By: 'Janet'
Jun 01,2021
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It was a pleasure to work with Shortland Horne who were efficient with viewings and feedback. They always notified us along the journey and I felt that they added a personal touch. Thank you Linda and the team...
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“Absolutely outstanding service! Friendly, ap......”

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May 20,2021
Minithumbup
By: 'Michelle'
May 20,2021
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Absolutely outstanding service! Friendly, approachable, knowledgeable and determined people, who did a great job! I would definitely use their services again....
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“Above and beyond...”

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May 12,2021
Minithumbup
By: 'Julie'
May 12,2021
0 people found
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Shortland Horne staff are brilliant. They are friendly and so helpful. Dan showed us round the house on the times we wanted to go round nothing was a problem for him even when I just wanted to pop round to check something out. He even ...
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“Recently bought a house being sold by Shortla......”

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May 11,2021
Minithumbup
By: 'Mark'
May 11,2021
0 people found
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Recently bought a house being sold by Shortland Horne and dealt with Samantha Bailey. She was very professional and always kept me informed of everything that was happening, more so than my own estate agents who were useless. Next time i sell a house i ...
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“Vastly over estimated value. They valued prop......”

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May 11,2021
Minithumbdown
By: 'David Clarkstone'
May 11,2021
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Vastly over estimated value. They valued property at £260,000 - eventually sold for £210,000 in a market the press would have us believe that property prices were increasing!!!...
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“Excellent Service...”

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May 10,2021
Minithumbup
By: 'Michelle Grainger'
May 10,2021
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We have used Shortland Horne for 2 house sales in the past 12 months. Always very professional with there service and great communicators. Would recommend 100 percent....
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“SH me sell my paddock. Far from straight forw......”

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Apr 27,2021
Minithumbup
Bill
Linda
By: 'Paddock at Lion Farm'
Apr 27,2021
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SH me sell my paddock. Far from straight forward, and as a consequence very drawn out. But Bill never lost enthusiasm, and eventually, after a lot of hard work got it over the line!...
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“A friendly team who care!...”

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Apr 23,2021
Minithumbup
By: 'Shaveen De Silva'
Apr 23,2021
0 people found
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I had the pleasure of working with Linda in the after sales team. She was easy to communicate with and a true professional. The process was completed swiftly, and as a first time buyer I was well informed through the process. Thank you again to ...
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“Amazing Estate Agents...”

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Apr 12,2021
Minithumbup
By: 'Susan'
Apr 12,2021
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A massive thank you to Andy Griffin and Sam Bailey at Shortland Horne you were both amazing at getting my house sold and also helping out to chase the whole of the sale through until the end. Andy visited my property at Burns Road and ...
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“Shortland Horne - A caring, professional Estate Agent...”

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Apr 11,2021
Minithumbup
By: 'Lambourne'
Apr 11,2021
0 people found
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It is a privilege to appreciate the premier class assistance Shortland Horne gave with our house sales and purchase. Due to the pandemic, moving took almost a year to complete but Shortland Horne were there throughout seeking out purchasers and coordinating our purchase with great ...
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“I have a small portfolio of properties and Sh......”

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Apr 09,2021
Minithumbup
Michelle
Craig
By: 'Julie'
Apr 09,2021
0 people found
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I have a small portfolio of properties and Shortland Horne let 5 of them for me. They are always courteous and helpful and seem to achieve a reasonably quick turn round - which is exceptional in these tricky Covid times. I would recommend anyone looking for ...
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“We bought and sold with Shortland Horne and t......”

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Apr 08,2021
Minithumbup
By: 'Karen'
Apr 08,2021
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We bought and sold with Shortland Horne and they were excellent to deal with, very efficient and knowledgeable. We would definitely recommend!...
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“Thank you to Samantha Bailey for the great co......”

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Apr 07,2021
Minithumbup
By: 'Beth'
Apr 07,2021
0 people found
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Thank you to Samantha Bailey for the great communication and for the efficient and smooth process! We would highly recommend Shortland Horne to anyone thinking of purchasing a house....
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“Sue was very helpful and accommodating throug......”

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Apr 06,2021
Minithumbup
Sue
By: 'Sean'
Apr 06,2021
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Sue was very helpful and accommodating throughout the process. As a first time buyer there were several things I was unsure of but Sue was always able to help quickly to keep things moving. Thank you very much...
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“Professional and courteous...”

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Apr 05,2021
Minithumbup
By: 'Teresa'
Apr 05,2021
0 people found
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I used Shortland and Horne recently to help me sell my property. They were very professional and courteous at all times. I mainly dealt with Andrew, Matthew Caroline and Samantha for the after care but all staff were very helpful and kept me informed of ...
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“Really helpful and understanding. Nothing wa......”

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Apr 01,2021
Minithumbup
Sue
By: 'Jacqui Mann'
Apr 01,2021
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Really helpful and understanding. Nothing was too much trouble. Always responded quickly to emails and calls. Highly recommend Sue and the team....
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“From start to finish they have made the servi......”

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Mar 30,2021
Minithumbup
Sue
Richard
By: 'Jack'
Mar 30,2021
0 people found
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From start to finish they have made the service so easy and stress free. From the viewing to the sale. They put in touch with Solicitors and got the completion done fast and hassle free. Thoroughly recommend Sue and the team. Thanks Jack...
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“Fantastic Service...”

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Mar 05,2021
Minithumbup
Sue
Richard
By: 'Julie'
Mar 05,2021
0 people found
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Hi my name is Julie .I would like to say a very big thank you to all the staff in the Walsgrave branch of Shortland Horne.After 38 years in my property I decided to sell .Richard was so lovely when he came out to value ...
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“Personable, honest and down-to- Earth. Des......”

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Mar 04,2021
Minithumbup
Sue
Richard
By: 'Ammi'
Mar 04,2021
0 people found
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Personable, honest and down-to- Earth. Despite running into issues, we were able to rely on the team for their common sense approach to business. They were patient and helped to complete our sale proficiently....
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“Absolutely amazing sue and her team went abo......”

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Mar 02,2021
Minithumbup
Sue
Richard
By: 'Donna'
Mar 02,2021
0 people found
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Absolutely amazing sue and her team went above and beyond. We honestly can't thank them enough for what they done for us....
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“Good Communication and very Professional....”

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Feb 25,2021
Minithumbup
Linda
andrew
By: 'Dennis'
Feb 25,2021
0 people found
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I have recently used Shortland Horne Estate Agents to assist in selling my, property, and from the beginning of the process they were very professional, and even during the process when they were difficulties, which had nothing to do with them, they went above and ...
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“Excellent Service...”

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Feb 21,2021
Minithumbup
By: 'CF'
Feb 21,2021
0 people found
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This is the second time I have used Shortland Horne to sell a property and again received a very professional and efficient service. The sales was dealt with by Andrew and then Linda who both provided an excellent service and were always responsive to any ...
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“Excellent Sales Service...”

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Feb 17,2021
Minithumbup
Linda
By: 'Anna'
Feb 17,2021
0 people found
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We used Shortland and Horne to sell our property and the whole team did an absolutely fantatsic job. From putting it up to sale, to managing viewings and supporting us through the sales process. They were brilliant. An especially big thank you and recomendation to ...
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“During a difficult period of Covid 19 the tea......”

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Feb 11,2021
Minithumbup
Sue
By: 'Pete Shipp'
Feb 11,2021
0 people found
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During a difficult period of Covid 19 the team ensured the property was advertised and sold. Can’t complain about the effort and service Thank you...
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“Excellent Letting Service...”

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Feb 10,2021
Minithumbup
Danny
Michelle
By: 'Anna'
Feb 10,2021
0 people found
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We contracted Shortland & Horne to let our property out whilst we lived overseas. Danny Thomas, Michelle Broadbent and all of their colleagues were extremely professional, polite, and always kept us up-to-date. I highly recommend their letting services....
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“As is customary we had three estate agents va......”

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Feb 08,2021
Minithumbup
Sue
Richard
By: 'Gerald Perks'
Feb 08,2021
0 people found
this helpful
As is customary we had three estate agents value our property prior to sale. Richard Costello, came to value the property, was very professional and informative. We decided to go with Shortland Horne. They did everything that could be asked of them, including supervising all ...
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“When I put my mums house on the market with S......”

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Feb 08,2021
Minithumbup
Sue
Richard
By: 'Sue'
Feb 08,2021
0 people found
this helpful
When I put my mums house on the market with Shortland Horne , Sue went above and beyond to help me. She was always there to help and answer any questions I had. I would definitely rate Shortland Horne excellent service and very polite staff ......
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“Shortland Horne were premier class throughout......”

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Feb 05,2021
Minithumbup
Bill
By: 'Dave'
Feb 05,2021
0 people found
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Shortland Horne were premier class throughout, conducting sale and purchase so well in these difficult times. Everyone was so caring and efficient in arranging and conducting viewings. After Sales were spot on progressing everything to completion which really helped in these stressful times. Thank you ...
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“Very Professional...”

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Jan 28,2021
Minithumbup
Richard
Sue
By: 'Kashmir Singh'
Jan 28,2021
0 people found
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we sold our house through Shortland Horne and we managed to get the price we wanted within a week of the house going on the market, we were very happy with the way it was advertised on the app.we were also very pleased with ...
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“Wonderful Service on sale...”

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Jan 28,2021
Minithumbup
Sue
Richard
By: 'Mrs'
Jan 28,2021
0 people found
this helpful
Wonderful service from the staff. Sue especially was very helpful in getting my sale to an end due to my solcitors dragging their heels. Sue supported me when things where not going to plan. Would highly recommend Shortland Horne Walsgrave to friends....
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Landlord Fees

Tenant Management Service
12% (inc. VAT), On Completion (Fees are negotiable)

Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.

Last updated on 05/06/2019, 11:56 AM by Craig Arnold, Director


Tenant Fees

Lost Keys

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Last updated on 05/06/2019, 11:53 AM by Craig Arnold, Director

Let only service
90% (inc. VAT), On Completion

Let only fee is 90% of the first months rent (Minimum fee £500).

Last updated on 05/06/2019, 11:54 AM by Craig Arnold, Director

Tenancy Agreement
£80 (inc. VAT), On Completion

Landlord renewal charge

Last updated on 05/06/2019, 12:06 PM by Craig Arnold, Director

Change of Sharer
£50 (inc. VAT), On Completion

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Security Deposit

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.

Last updated on 05/06/2019, 12:01 PM by Craig Arnold, Director

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Pending
£50 (inc. VAT), On Completion

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Early Termination

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Last updated on 05/06/2019, 12:07 PM by Craig Arnold, Director

Holding Deposit (per tenancy)

One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Last updated on 05/06/2019, 12:09 PM by Craig Arnold, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:25 PM 07/01/2016 by allAgents

Awards won by Shortland Horne Estate Agents

Individual Branch Awards

Coventry, CV1

Coventry, CV2


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