• Sue Costello
    Sue Costello
  • Richard Costello
    Richard Costello
  • Angela Fenn
    Angela Fenn
  • Andy Griffin
    Andy Griffin
  • Will Green
    Will Green
  • Amy Broadbent
    Amy Broadbent
  • Lauren Charley
    Lauren Charley
  • Laura Shortland
    Laura Shortland
  • Bill Green
    Bill Green
  • claim your profile
    Linda Maxwell
  • claim your profile
    Charles Travis
  • claim your profile
    Linda Maxwell
On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed informa Read full description...On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.
Nov 16,2017
Minithumbup
Sue Costello
Richard Costello
By: 'Jenna'
Nov 16,2017
0 people found
this helpful
Shortland Horne sold my flat very quickly and at a good price by holding an Open Day. They went out of their way to obtain updates and move the matter along when required. I would like to mention Sue, Richard and Angela who are all lovely and very helpful. I would not hesitate to recommend to a friend or family member....
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Oct 06,2017
Minithumbup
Linda Maxwell
By: 'Mrs D Beckham'
Oct 06,2017
1 people found
this helpful
Linda is an excellent communicator and keeps clients informed of all aspects even those beyond her role - Linda is an asset to the company and without her expertise and dedication our purchase would not have completed - this agent isn't the least expensive agent out there but.. you get what you pay for so great to deal with. 5 stars *****...
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Comment on agent fees
About average but with less expensive agents comes the problems that any buyer or seller wishes to avoid - so well worth it.
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Sep 21,2017
Minithumbup
Richard Costello
Sue Costello
By: 'Mr and Mrs Mudhar'
Sep 21,2017
0 people found
this helpful
Selling our property through the Walsgrave office working with Richard, Sue and the team made the whole process painfree. They were polite, courteous, professional and very accommodating with regards to any requests e.g. Removing shoes for viewings, blurring our faces in photos, arranging viewings around our availability. They were never once pushy or aggressive. They provided us with key information in relation to any offers and allowed me and my husband to evaluate and make a decision witho...
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Comment on agent fees
Really professional, friendly service provided by the whole team. Felt really comfortable selling my property through Shortland Horne. Richard, Sue and the team were always on hand to answer and questions, chase progress, keep me informed of any changes etc. Really pleased with the service we received
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Aug 30,2017
Minithumbup
Linda Maxwell
Will Green
By: 'Sue and Clive'
Aug 30,2017
0 people found
this helpful
Very quick,efficient service, smart well photographed brochure and well organised viewing appointments. Linda kept us well up to date on progress...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 23,2017
Minithumbup
Andy Griffin
By: 'Christine'
Aug 23,2017
0 people found
this helpful
Glad I chose Shortland Horne, Andy was very friendly and efficient. Selling my Mum's house was made very easy and stress free. Andy got me a good price for it and gave good advice. Linda was also a great help keeping me informed and making sure everything progresed quickly....
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Comment on agent fees
Considering how quickly it sold very reasonable.
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Aug 22,2017
Minithumbup
Charles Travis
By: 'Pat & Keighley'
Aug 22,2017
1 people found
this helpful
The house I purchased came with a vast array of legal issues, overage clause, executors, amongst some of the problems. It was getting very tiresome and costly going between solicitors. At this point I contacted the agent to try and help mediate between the parties. Having been given the request Charles picked up the baton with relish and was absolutely outstanding with the considerable effort the he contributed. Charles certainly earned his crust with this one....
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Aug 07,2017
Minithumbup
Charles Travis
By: 'C Amed'
Aug 07,2017
0 people found
this helpful
From the moment I selected Shortland Horne (Leamington office) to market my property, I knew I was in good hands! Charles Travis and his team have, from the outset, impressed with their local knowledge and personal service. Their professionalism, efficiency and empathy throughout the sale process has been invaluable. I would highly recommend their services....
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Comment on agent fees
Competitive
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Jul 28,2017
Minithumbup
Richard Costello
Lauren Charley
By: 'Helen'
Jul 28,2017
0 people found
this helpful
Great service from start to finish, I would highly recommend. Informative, positive and good value. Richard and Lauren were both great can't thank them enough...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 13,2017
Minithumbup
By: 'Mick and Mandy'
Jun 13,2017
0 people found
this helpful
We would very highly recommend Shortland Horne (Walsgrave Road branch). Our property was valued at a high, but achievable price by Sue. Our house sold to the first viewer (thanks Richard) and Lauren was unfailingly professional and competent at answering our many telephone calls and questions during the sale and purchase of our new property. A special mention goes to Angela, who was a real God-send in ironing out the countless hassles along the way, and basically for facilitating the whole trans...
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Comment on agent fees
Fees were in-line with other estate agents.
Was this helpful? Yes
Jun 01,2017
Minithumbup
Angela Fenn
Richard Costello
By: 'C. Warren'
Jun 01,2017
0 people found
this helpful
A big thank you to the team at Shortland Horne for making the sale of our family home a quick, easy and stress free process. They were sensitive to our needs, quick, efficient, polite and pleasant and sold the house at the right price to a lovely family. Excellent service....
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Comment on agent fees
The fees were excellent value for money given the service we received.
Was this helpful? Yes
May 31,2017
Minithumbup
Richard Costello
By: 'Jojo'
May 31,2017
0 people found
this helpful
Really pleased with Richard and the team at walsgrave road branch. Very professional. Would definitely use again. Thank you. Jo :) :) :) :)...
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Comment on agent fees
Not the cheapest but good service
Was this helpful? Yes
May 29,2017
Minithumbup
Richard Costello
Sue Costello
By: 'Lisa Macey'
May 29,2017
0 people found
this helpful
I highly recommend Shortland Horne we had a fantastic experience with them. Richard and Sue were very friendly and professional and I felt comfortable leaving them to do the viewings alone. Our house sold very quickly due to the 360£ virtual tour online. Thank you also to Angela Fenn who seen my sale through to the end. You are a lovely team x...
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Comment on agent fees
Very reasonable
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May 26,2017
Minithumbup
By: 'Eloise'
May 26,2017
0 people found
this helpful
My experience with regards to valuing and renting my house with Shortland Horne was exceptional. Every member of staff I spoke to was professional, helpful, responsive and I had full confidence my house with in the right hands. I would highly recommend them to any family and friends who are looking for an estate agent who is efficient, professional and extremely warming. I was new to being a landlord and they made the process stressfree and enjoying. Thank you very much...
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Comment on agent fees
Good and fair
Was this helpful? Yes
May 25,2017
Minithumbup
Richard Costello
By: 'Catherine Nicholas'
May 25,2017
0 people found
this helpful
The whole experience of selling my property was made simple easy and stress free by choosing Shortland Horne. I would highly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
May 24,2017
Minithumbup
Sue Costello
Richard Costello
By: 'Matt'
May 24,2017
0 people found
this helpful
Great service from this friendly and efficient team. My house attracted several offer within two days of being marketed and the sale was completed within six weeks. Very satisfied customer....
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Comment on agent fees
Appropriate
Was this helpful? Yes
May 24,2017
Minithumbup
Sue Costello
Angela Fenn
By: 'Yvonne'
May 24,2017
0 people found
this helpful
Excellent service. The team were very professional, helpful and supportive. I would highly recommend and would definitely use Shortland Horne in the future....
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May 24,2017
Minithumbup
Sue Costello
Angela Fenn
By: 'Jim Mcginty'
May 24,2017
0 people found
this helpful
Very good service, answered the calls promptly. If Sue was unavailable Angela was on hand with information. No waiting for a return call. Friendly yet professional. Would definitely recommend this team at this branch. Completely hassle free....
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Comment on agent fees
N/A
Was this helpful? Yes
May 23,2017
Minithumbup
Richard Costello
Angela Fenn
By: 'GC'
May 23,2017
0 people found
this helpful
All in the office were really helpful from getting a viewing to going through the sale. So a big thanks to Angela, Sue, Richard and Lauren....
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Comment on agent fees
N/A
Was this helpful? Yes
May 23,2017
Minithumbup
Sue Costello
By: 'Sue Hancox'
May 23,2017
0 people found
this helpful
Sue was really positive with her valuation on our home, as a result we achieved £22,000 more for the sale than the valuations suggested by other agents. The team, Sue, Richard, Angela and Lauren, were fantastic throughout the whole sale process....
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Comment on agent fees
Fair, the service was very good.
Was this helpful? Yes
Dec 20,2016
Minithumbup
Andy Griffin
Linda Maxwell
By: 'Zoe Sweeney'
Dec 20,2016
1 people found
this helpful
Great service from these guys when selling my home. I wanted a no nonsense, fast service and that is what I got. Andy was excellent; no sales crap, just friendly and straight-forward. I met Andy on the Thursday, my house was on Rightmove that day and a board up. Open day booked for Saturday with 8 viewings and excepted an offer on Monday. Linda dealt with my aftercare and she was extremely proficient and professional, kept me informed every step of the way. Linda was also a great help with advi...
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Comment on agent fees
Fee were exceptable, obviously we would all like to pay less, but their service was all in, so no extras, hidden fees, no 'pay more to get a better listing'.
Was this helpful? Yes
Dec 13,2016
Minithumbup
Sue Costello
Angela Fenn
By: 'Adrian'
Dec 13,2016
2 people found
this helpful
I was struck by the quiet efficiency of Shortland Horne's staff, and by the quality of advice and support they provided. I can't imagine how this high standard of service could have been improved, and I am most grateful to Sue Costello and Angela Fenn for offering assistance beyond that which they were required to provide....
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Comment on agent fees
Extremely good value.
Was this helpful? Yes
Nov 20,2016
Minithumbup
Amy Broadbent
Andy Griffin
By: 'Maggie'
Nov 20,2016
1 people found
this helpful
Excellent estate agency. The staff went all out to get me a buyer. This is the second time I have bought and sold with Shortland and would definitely recommend them. They went over and above my expectations. Excourted viewings and feed back makes the selling process less stressful. After sales at Walsgrave is second to none. Will comment on their page. Thank you Will, Andy and Emma....
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Comment on agent fees
I'm pleased with their fees.
Was this helpful? Yes
Nov 18,2016
Minithumbup
Linda Maxwell
Laura Shortland
By: 'Dan'
Nov 18,2016
0 people found
this helpful
Had a fantastic experience purchasing our house, the experience and customer service that helped us every step of the way with the purchase! cant thank her and Laura enough for the help they gave us, in Lindas absence Laura gave us updates too, we had some problems with our solicitors but the advice we were given by Linda really helped us push this over the line in the timescale we needed!...
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Nov 09,2016
Minithumbup
Richard Costello
By: 'Pete'
Nov 09,2016
0 people found
this helpful
Great friendly service. Always kept informed and sale went through smoothly. Would definitely sell through them again, had dealings with other estate agents and these were by far the best...
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Nov 09,2016
Minithumbup
Richard Costello
Angela Fenn
By: 'Zoe'
Nov 09,2016
1 people found
this helpful
I would highly recommend shortland Horne as a first time buyer. Fantastic communication, helpful and very smooth process. Thankyou all so much will definitely be using you in the future :-)...
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Comment on agent fees
Reasonabke
Was this helpful? Yes
Nov 05,2016
Minithumbup
Linda Maxwell
By: 'Lorraine'
Nov 05,2016
2 people found
this helpful
Linda was fantastic during our recent sale. She went above and beyond and was extremely helpful and very professional. I felt a lot calmer knowing Linda was dealing with my file . Would highly recommend Shortland Horne because of her. Thank you for all your help Linda!...
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Nov 01,2016
Minithumbup
Linda Maxwell
Bill Green
By: 'JF'
Nov 01,2016
1 people found
this helpful
Property was valued at a level which would appear to have been appropriate in relation to similar local properties. Only two viewings were made but one of these was sufficient to sell the property at an acceptable price Post the accepted offer we were kept well informed on progress including the issues that arose and needed to be addressed helping in the final completion process....
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Comment on agent fees
Average. A fixed price was agreed which was less attractive after the final sale price had been agreed (ie % commission)
Was this helpful? Yes
Oct 19,2016
Minithumbup
Angela Fenn
Richard Costello
By: 'James Scoffham'
Oct 19,2016
1 people found
this helpful
Everyone who has been involved in the sale of the property at Shortland Horne has been excellent . From Sue coming out to the initial evaluation, to the veiwings and continued updates through the sale up to completion....
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Comment on agent fees
Fees are in line with most others, but they work hard to get the right people in the door to view to push through quick sale. They have recently also sold a further property for us, they are that good.
Was this helpful? Yes
Sep 15,2016
Minithumbup
Richard Costello
Angela Fenn
By: 'Keeley McDermott'
Sep 15,2016
1 people found
this helpful
We bought our house through Shortland Horne and had a very positive experience. The staff were polite, helpful and always available to answer any questions that we had (and there were a few as we were first-time buyers and new to the whole purchasing process). I would absolutely recommend Shortland Horne to friends, family and anyone who is thinking of buying a new home....
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Aug 22,2016
Minithumbup
Angela Fenn
Lauren Charley
By: 'King of the email'
Aug 22,2016
2 people found
this helpful
Personally I feel it difficult to describe in a review just how fabulous the whole Shortland Horne experience has been. Nothing has been too much trouble and when they say it'll be done, it's done!! A massive big-up to Angela who throughout the whole process left me no need to ask questions, they were already answered. An absolute 'legend' and incredibly helpful young lady. Huge thanks to the whole Walsgrave branch team, highly recommendable... awesome...
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Comment on agent fees
Within reason, if this agent were more expensive than another, I'd rather pay the extra in the knowledge of being dealt with so well.
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Last updated at 12:02 PM 02/11/2016 by Lauren Charley

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Last updated at 12:02 PM 02/11/2016 by Lauren Charley

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