Shepherds
4.8/5, 77 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
86% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £200,000 £845,000
Lettings 50% 86% £995 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 5 0 47 0 19 0 1 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Friendly and efficient local service...”

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Jan 10,2021
Minithumbup
By: 'Hannah'
Jan 10,2021
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Carmelo and the team were really helpful throughout our sales process. They gave good advice, and always answered our queries quickly. Chasing estate agents became a problem for us, and Shepherds stepped in to help. Even though Carmelo was our main point of contact, if ...
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“I have just sold through Shepherds and would ......”

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Dec 07,2020
Minithumbup
By: 'Alan'
Dec 07,2020
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I have just sold through Shepherds and would just like to say . From Eddie Terry coming to value my property and marketing the property and all the way through the sale up to completion . Shepherds service was excellent regular updates from Charlie on what was ...
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“I had a very good experience with Shepherds. ......”

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Dec 06,2020
Minithumbup
By: 'Tunde'
Dec 06,2020
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I had a very good experience with Shepherds. They were very helpful during the process of buying our home, ensured we had access to the property several times and generally helped the process along. William was particularly very helpful and provided good information at every ...
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“We were very happy with the service we receiv......”

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Nov 25,2020
Minithumbup
By: 'Pamela'
Nov 25,2020
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We were very happy with the service we received by Shepherds as buyers. They were very helpful, responsive and supportive. Would definitely use them in the future. Thank you Carmelo, Will and the rest of the Hoddesdon team...
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“Very helpful and friendly...”

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Nov 06,2020
Minithumbup
By: 'Jean'
Nov 06,2020
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I can honestly say that Shepherds (Cheshunt) were most helpful, nothing was too much trouble for them and if we needed anything to be dealt with urgently they were on the case immediately. We dealt with Carmelo, Eddie and Charlie and all three of them ...
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“Excellent Service !!!...”

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Nov 06,2020
Minithumbup
By: 'Steve'
Nov 06,2020
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We were visited for a valuation and then photographs by Eddie Terry from the Cheshunt High Street , but then during the sale of our house we spoke mostly to Charlie Fearey. If only solicitors were as efficient , helpful and friendly as these two guys were, ...
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“Amazing service from Shepherds!...”

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Nov 02,2020
Minithumbup
By: 'Marie'
Nov 02,2020
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Amazing service from Shepherds! Henry and the team went above and beyond with the sale of the property. I highly recommend Shepherds as they provide such a fantastic service. Big thanks to Henry for all of his help and making this process as easy as ...
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By: Diane Sanders
Nov 02, 2020
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Thank you Marie for taking the time to post a review on Shepherds services and your experiences, when you sold your property through our Hoddesdon office. We have passed your comments on to the team and in particular, Henry. ...

“Great estate agent. Very supportive throughou......”

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Oct 30,2020
Minithumbup
By: 'Richard'
Oct 30,2020
0 people found
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Great estate agent. Very supportive throughout the process. Everyone I dealt with in the team was very helpful and professional. I'd like to give a special thanks to Carmelo who I dealt with on a day to day basis. Carmelo kept us very well posted ...
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By: Diane Sanders
Oct 30, 2020
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Thank you kindly Richard, I shall pass on your comments to Carmelo. We wish you good fortune in your move up North. Regards, Diane Sanders ...

“Highly recommend this agency - ask for Shane on lettings...”

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Oct 17,2020
Minithumbup
By: 'Wendy'
Oct 17,2020
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Great service! Shane was brilliant from start to finish. Friendly, help and great, speedy communication - highly recommend him to deal with and won't hesitate to use this agency in future...
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By: Diane Sanders
Oct 19, 2020
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Thank you kindly Wendy. We shall pass on your kind remarks to Shane and our Lettings department. ...

“Sale & Purchase excellence...”

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Oct 16,2020
Minithumbup
By: 'Richard'
Oct 16,2020
0 people found
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All of the team at Shepherds/Fine & Country, but especially the lead negotiator went above and beyond to complete the sale and purchase on our behalf. Always professional and courteous, we were very pleased with the service we received. Highly recommended....
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By: Diane Sanders
Oct 16, 2020
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Thank you kindly Mr Kent, It is always rewarding to know we met the expectations of clients, especially when they are selling and buying through us, as you are on both sides of the sales process, as vendor and buyer. We wish you the very best in your new home. Kind regards Diane Sanders ...

“I will recommend Shepherd’s to anyone and everyone!...”

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Oct 10,2020
Minithumbup
By: 'Charlotte'
Oct 10,2020
0 people found
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We found the house of our dreams in May and out an offer in straight away. Shepherd’s were excellent as they were able to come and value our house and get it on the market within two days. We had lots of viewings and ...
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By: Diane Sanders
Oct 12, 2020
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Afternoon Charlotte, Thank you so much for taking the time to post your feedback on our service. We shall pass on your kind comments about Carmelo. Good luck in your new home. ...

“Will Gill our agent was very helpful througho......”

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Oct 10,2020
Minithumbup
By: 'Melanie'
Oct 10,2020
0 people found
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Will Gill our agent was very helpful throughout the whole process. He updated me regularly and explained each stage to me. He liaised with the solicitors too both mine as buyer and sellers to ensure the purchase went through smoothly. He was a pleasure to ...
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By: Diane Sanders
Oct 12, 2020
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Afternoon Melanie, Thank you kindly for your review. We are very pleased that our Hoddesdon office and Will, made the sales experience a pleasant and smooth process. Wishing you the very best in your new home. ...

“Top Banana!...”

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Sep 21,2020
Minithumbup
By: 'David'
Sep 21,2020
0 people found
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Great, friendly service from Will and Adam. This time I purchased a house through Shepherds, and was so impressed that next time I sell I'll probably list with them....
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By: Diane Sanders
Sep 21, 2020
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Thank you kindly for your review. We appreciate all clients who take the time to tell people of the good service they receive, we know only too well how hectic it is when you have moved house! ...

“Carmelo helped us from day one with the house......”

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Sep 18,2020
Minithumbup
By: 'natasha'
Sep 18,2020
0 people found
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Carmelo helped us from day one with the house we was buying. He is very helpful and he does more then what he is meant to do. I would use him to sell or buy any houses as he knows what he is doing. Carmelo ...
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“Having just purchased a property through Shep......”

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Sep 13,2020
Minithumbup
By: 'Jackie'
Sep 13,2020
0 people found
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Having just purchased a property through Shepherds I would like to thank Will and his colleagues for their complete professionalism during what is a difficult time. The whole process was stress free thanks to Will who ensured that I was kept fully informed of developments ...
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By: Jackie Martucci
Sep 15, 2020
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Hi Dianne. I am sorry to hear that people can be so selfish. Personally, I would of thought less of your company if you weren’t putting the safety of your staff and clients first no matter how inconvenient that may be for some. The service I received was not affected one bit by the safety measures in place ? ...

“Great service provided by Shepherds Hoddesdon...”

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Sep 07,2020
Minithumbup
By: 'Anthony'
Sep 07,2020
0 people found
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Great service provided by Adam Sanders and the team at Shepherds, Hoddesdon. From taking the photographs through the arranged visits to the agreed sale, exchange of contracts, completion and ultimately the move, faultless!...
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By: Diane Sanders
Sep 08, 2020
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Thank you kindly Mr Howard. It is extremely rewarding getting positive feedback from a vendor, who has sold at the very edge of our area. It shows that our sales team can still get the job done and done well. Even through lock-down! We hope you are very happy in your new home and in a new area. Enjoy! Kind regards, Diane ...

“Shepherds have been an absolute pleasure to d......”

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Sep 04,2020
Minithumbup
By: 'Jessica'
Sep 04,2020
0 people found
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Shepherds have been an absolute pleasure to deal with during our house purchase. I personally dealt with Henry and I couldn't have asked for a better estate agent. He went above and beyond to constantly give us updates and help us chase solicitors at the ...
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“Review for William Gill...”

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Sep 01,2020
Minithumbup
By: 'Mukesh'
Sep 01,2020
0 people found
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We recently purchased a house through the Shepherds Hoddesdon Agency, and we would like to thank William Gill, who accompanied us throughout the process. We received professional, courteous and fast service. To each of our questions William responded to the issue with professionalism and a ...
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“Professional Service...”

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Aug 04,2020
Minithumbup
By: 'Mustafa'
Aug 04,2020
0 people found
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Shepherds has provided an excellent service to help us find a flat to rent. We were served by Shane Owens, who answered all our questions quickly, with great detail. Shane was very patient with us, answering all our calls whenever we phoned, and arranged our ...
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“Short Term Let...”

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Jul 28,2020
Minithumbup
By: 'Richard'
Jul 28,2020
0 people found
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Due to personal circumstances, my family and I were in a position to find a short term let. Shepherds were the only agent which were able to provide a suitable property for us. Their customer service was excellent throughout the process....
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“I have recently sold a property via Carmelo a......”

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Jul 05,2020
Minithumbup
By: 'Nicholas'
Jul 05,2020
0 people found
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I have recently sold a property via Carmelo at Shepherds. In a relatively frustrating chain, I was very impressed with Carmelo’s attitude in remaining upbeat but he also kept me regularly updated and always got back to me when he said he would so ...
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“Very helpful and supportive staff. Lots of c......”

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Jul 01,2020
Minithumbup
By: 'Penny'
Jul 01,2020
0 people found
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Very helpful and supportive staff. Lots of contact so that I knew what was going on. Pleased that the house purchase through Shepherd's eventually went through because the chain was very near collapsing....
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“After a bad experience with Purple Bricks, we......”

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May 29,2020
Minithumbup
By: 'Kelly'
May 29,2020
0 people found
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After a bad experience with Purple Bricks, we just wanted someone to be honest and keep us in the loop with selling our house, and Shepherds did this and more! From the very beginning we had people into view, with feedback given and sold our ...
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“Would Highly recommend Shepherds Hoddesdon!I......”

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Mar 16,2020
Minithumbup
By: 'Emily'
Mar 16,2020
0 people found
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Would Highly recommend Shepherds Hoddesdon! I mainly dealt with Will, Henry and Carmelo, who were all extremely helpful through the stressful process. We would definitely use Shepherds for our next sale! Thank you...
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By: Diane Sanders
Mar 16, 2020
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Thank you kindly for taking the time to share your experience. It is appreciated. ...

“Brilliant company from start to finish....”

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Mar 14,2020
Minithumbup
By: 'Carol'
Mar 14,2020
0 people found
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Brilliant company from start to finish. Respectful and courteous throughout the whole experience. Saw Ádám Sanders initially who talked us through the whole process and how to prepare our home for the photos, he listened to our needs and requests. We then dealt with ...
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“Shepherds and our estate agent Will have been......”

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Mar 12,2020
Minithumbup
By: 'Amy'
Mar 12,2020
0 people found
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Shepherds and our estate agent Will have been amazing from start to finish. We exchange don a property this week and I couldn’t of asked for better customer service. The communication throughout the whole process was amazing and any question was never a silly ...
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By: Diane Sanders
Mar 16, 2020
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Afternoon Amy, Thank you so much for taking the time to share your experience. It is appreciated and we truly value your custom and feedback. ...

“Sale of our house...”

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Mar 09,2020
Minithumbup
By: 'John'
Mar 09,2020
0 people found
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Great service throughout! Henry gave us the optimum level of support during the sale of our house. Never pushy and always informative. Even followed up with an email a couple of weeks after we moved. Would definitely recommend....
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By: Diane Sanders
Mar 16, 2020
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Afternoon John, Always lovely to hear such kind comments about staff and the service they have delivered during the sales process. Thank you again for your custom. ...

“From beginning to end I had an excellent expe......”

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Mar 07,2020
Minithumbup
By: 'Jenna'
Mar 07,2020
0 people found
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From beginning to end I had an excellent experience with Shepherds. Will was fantastic and helped me throughout the entire process, keeping me up to date regularly, I will 100% be using them on my next purchase/sale and highly recommend their services. Thank you Shepherds...
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“Great experience with Sheppards’s. Will espec......”

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Feb 05,2020
Minithumbup
By: 'Chloe'
Feb 05,2020
0 people found
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Great experience with Sheppards’s. Will especially was fantastic! We sold our flat and brought our house with Sheppards. Great service !...
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By: Diane Sanders
Mar 16, 2020
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Afternoon Chloe, Thank you kindly for your comments on our service and your experience of selling and buying through Shepherds. We hope you are settling into your new home. R, Diane ...

“Shepherds were recommended to us by a friend.......”

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Jan 23,2020
Minithumbup
By: 'Maria'
Jan 23,2020
0 people found
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Shepherds were recommended to us by a friend. They provided us with a fantastic service from start to finish when selling our property. All staff were professional and kept us up to speed with everything. A big thank you to Charlie, Eddie and the team....
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By: Diane Sanders
Mar 16, 2020
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Afternoon Maria, Sorry for the late response, there seems to have been something wrong our end on confirming our replies. We are pleased the staff at our Cheshunt office of Shepherds delivered on service and made the process a positive experience for you. R, Diane ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you have a complaint, in the first instance you need to raise this through the relevant office and direct your complaint to the office Manger, who will respond with the the details of how the complaint will be dealt with. You can email: enquiries@shepherdsestates.co.uk
Last updated at 2:58 PM 05/08/2019 by Diane Sanders

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