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    Jay Gibbs
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    Jay Gibbs
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    Jamie Dore
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    Progression Department
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    Alice
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    Zena Beri
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    Zena Beri
Providing a market leading solution to selling properties across the UK. Achieving maximum value quickly, and simply.

Stephenson House,2 Cherry Orchard Road
Croydon,London
Greater London
CR0 6BA
02078014140

 
www.sellsimpleestateagency.com Properties for sale
Properties for rent
Jun 04,2017
Minithumbdown
By: 'Farz'
Jun 04,2017
4 people found
this helpful
Worst estate agency ever. So many lies heard. I was told every week that i would have a block viewings for my house but didn't happen. They couldn't sell my house even though i live in London. News says that house market isn't currently good due to brexit and other factors. They forced me to reduce the price serveral times. But they keep lying and saying that house market is booming. Communication was poor. I agreed that i have to give 21 days notice to leave but it took them about 30 days for m...
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Was this helpful? Yes
Nov 30,2016
Minithumbup
By: 'Cat66'
Nov 30,2016
0 people found
this helpful
Sell Simple worked very hard to sell my property. I had lots of viewings and the staff were all friendly, helpful and polite at all times. They kept me informed of how things were progressing, and I am very happy with the service I received....
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Comment on agent fees
The fees are a little higher than I would have liked to pay, but they did work very hard for the money.
Was this helpful? Yes
Sep 08,2016
Minithumbup
By: 'Kevin T'
Sep 08,2016
1 people found
this helpful
Finally an estate agency that gets the job done. No messing around and understand about real property values. Very happy with how our property was managed by the Sell Simple team and very impressed with how quickly they managed to get a sale....
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Comment on agent fees
Excellent
Was this helpful? Yes
Sep 05,2016
Minithumbup
Alice
By: 'Jon'
Sep 05,2016
0 people found
this helpful
Fantastic customer service from the outset. Dealt with Alice who excellently dealt with our need for a quick sale. Would definitely recommend Sell Simple as a quick online estate agent and will be using again should we look to sell our other properties....
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Comment on agent fees
Excellent and far cheaper that others.
Was this helpful? Yes
Aug 27,2016
Minithumbup
Progression Department
Alice
By: 'Kieran'
Aug 27,2016
0 people found
this helpful
Alice and the Progression Team ensured everything went smoothly and when I dealt with Alice she made me feel that she was doing everything she possibly could to help sell my house. She gave off an air of professionalism which give us all full belief we would get a quick sale, and we did. Thanks for all your hard work and a big thank you to the Progression Team who ensured everything went quickly through to completion....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2016
Minithumbup
By: 'Clare T'
Aug 24,2016
0 people found
this helpful
We decided to use Sell Simple Estate Agency as we felt they were very proactive and would do everything they could to get us a sale. They did exactly that. Within 5 days of being on the market we had a viewing and an offer the same day. The offer was a bit lower than what we wanted so we waited for the next viewing. This came only 3 days later and another offer, which we accepted. All in all, if you are looking for a quick sale and want to receive a great service then we would definitely recomm...
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Comment on agent fees
good
Was this helpful? Yes
Aug 23,2016
Minithumbup
Alice
By: 'Mrs C'
Aug 23,2016
2 people found
this helpful
I had to take five minutes to say thank you to Alice and her wonderful team at Sell Simple. Without her I dont think we would've ever sold our property. Great service and very professional throughout. Thanks again Alice :)...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 23,2016
Minithumbup
Jay Gibbs
By: 'Kevin'
Aug 23,2016
0 people found
this helpful
I would like to mention how impressed and appreciative I am with the service from yourself. You have always been proffesional, extremely prompt and have kept me informed of progress very often. I moved house earlier this year and received a very different experience from them....
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Comment on agent fees
Fair Price
Was this helpful? Yes
Aug 23,2016
Minithumbup
Zena Beri
By: 'Nasser Al-Ajmi'
Aug 23,2016
0 people found
this helpful
I was very surprised with the type of prompt handle of the transaction . Zena made me feel like l was the most important customer by keeping me updated all the time and chasing my solicitors and trying to solve any difficulties during the process . That was far beyond my expectation . Thank you Zena . Thank you Sell simple ....
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Was this helpful? Yes
Aug 19,2016
Minithumbup
Alice
By: 'Marcus'
Aug 19,2016
2 people found
this helpful
It's been a real up and down journey and thank you so much for your wonderful intermediary skills keeping both parties informed and calmed at the vital times. You did a great job Alice....
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 18,2016
Minithumbup
Alice
By: 'Richie'
Aug 18,2016
3 people found
this helpful
Would like to say a really big thank you to Alice for all her hard work. She has been truly focussed on getting our property sold right from the very start. Without her I don't think this would have been possible. Thank you....
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Comment on agent fees
You only pay when it sells. Our property sold, so worth every penny.
Was this helpful? Yes
Aug 17,2016
Minithumbup
By: 'Mark'
Aug 17,2016
4 people found
this helpful
We completed the sale of our property a couple of days ago and finally had the time to thank Sell Simple for a fantastic service. Updated frequently had no tyre kickers sent to our property and received an offer within a matter of weeks. Great service....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 16,2016
Minithumbup
By: 'Mrs C'
Aug 16,2016
5 people found
this helpful
Having dealt with Sell Simple before when selling an investment flat in London I thought I would give them a try selling my own home. Valuation was honest and was based on me wanting a quick sale. We had no enquiries the first week and I started to get worried, but the following week we had over 5 and 3 viewings. Within a month the property was sold. Very proactive agent who are striving to be the best in the industry. I would highly recommend Sell Simple....
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Comment on agent fees
Worked out far cheaper than a percentage charged by my local agents.
Was this helpful? Yes
Aug 15,2016
Minithumbup
By: 'Chris'
Aug 15,2016
6 people found
this helpful
I would like to mention how impressed and appreciative I am with the service from yourself. You have always been proffesional, extremely prompt and have kept me informed of progress very often. I moved house earlier this year and received a very different experience from them....
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Comment on agent fees
Sold my property, fee was far cheaper than a percentage charged by High street estate agents.
Was this helpful? Yes
Aug 15,2016
Minithumbup
Jay Gibbs
By: 'Michael'
Aug 15,2016
6 people found
this helpful
I had my house on the market for 6 months with a local estate agent. They asked me to reduce the price several times which I rejected. I then contacted Sell Simple who had advised that my property had been over priced and gave me a thorough valuation as what the property would actually sell for. I spoke with Jay and after 5 weeks I had an offer on the property. Yes, 5 weeks. I wish I simply contacted Sell Simple first and never wasted my time using a local agent. You get a fair and honest val...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 13,2016
Minithumbup
Progression Department
Alice
By: 'Shane'
Aug 13,2016
5 people found
this helpful
Sell Simple really helped me find a buyer quickly and at a reasonable price when I really needed it. I made several enquiries online and I received cash offers only which where too low for me. Silv from Sell Simple offered to introduce me to their registered buyers and within a few days I was online and receiving calls from my Negotiator Alice. She was very attentive and helpful. The office is always very busy and I cannot always contact her but when I leave a message she calls me back promptly....
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Comment on agent fees
Fees were above average but I felt that you get what you pay for and they did what they said they would.
Was this helpful? Yes
Aug 13,2016
Minithumbup
By: 'Sarah'
Aug 13,2016
6 people found
this helpful
I would like to thank you especially and your team, you have all done an amazing job! Although due to circumstances beyond my control I have been unable to sell my property through yourselves, I would highly recommend Simple Sell, without hesitation to sell a property to anyone I come across. From initial enquiry to the point we could not continue the customer service, speed, follow up and whole process has been exceptional. I have used two previous estate agents in the past over the years and S...
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Comment on agent fees
Higher than normal but worth every penny.
Was this helpful? Yes
Aug 05,2016
Minithumbdown
By: 'Manners'
Aug 05,2016
5 people found
this helpful
With the exception of Jo who I initially spoke with regarding the sale of my property, the service levels of Sell Simple have been absolutely shocking. I take a lot of responsibility myself as I should have been wiser than to list my property for sale with a company who changed their mind on the terms of sale at the very last minute. After insisting that they could sell it to one of their many investors within a month and no fee would be payable until they'd sold the property due to their suprem...
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Was this helpful? Yes
By: Cormac
Aug 13, 2016
View all comments (1)
Hi, I am sorry you have had a negative experience with us. I understand we have listed your property and it is currently on the market with Rightmove and Zoopla which is what the service proposition was. I can appreciate you may be disappointed if it has not yet sold. Please contact our office and we can arrange for a new negotiator to manage your property and we will do everything we can to find you a buyer. ...
Jul 15,2016
Minithumbdown
By: 'RK'
Jul 15,2016
2 people found
this helpful
Would never recommend these agents or this estate agent either. Had dealings with 3 staff members one of which misled me with false information in regards to purchasing a property subject to survey. The estate agent said the survey can be used to renegotiate price or get the vendor to replace or repair critical points as described in the survey and in the event of the vendor pulling out the estate agent who represents the vendor notified me that the survey fees will be refunded. The survey opene...
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Comment on agent fees
No Comment
Was this helpful? Yes
By: Cormac
Aug 13, 2016
View all comments (1)
Dear RK, I understand that you have been in a chain to purchase a property from a client of ours. As a result of an adverse survey you then reduced the price and the vendor was not able to accept your reduction. I am sorry you have lost the cost of the survey, we can understand this may be frustrating. Im afraid, we cannot influence this and if the property owner cannot or does not wish to reduce the price then unfortunately it is outside of our control. we would not advise any buyer to the con ...
Jun 07,2016
Minithumbdown
Jamie Dore
By: 'Rogers'
Jun 07,2016
0 people found
this helpful
Do not use this Company. They cannot deliver on promises. 2 weeks ago signed up with them. Little or no communication, didn't even send the professional photographer round. Unavailable when I called and tried to speak to someone. Management made promises to call regarding the service they admit was poor. No call made....
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Comment on agent fees
High fees for a poor service
Was this helpful? Yes
By: Cormac
Aug 13, 2016
View all comments (1)
Dear Rogers, This manager has now left the company and I apologise for the lack of communication. This is not how we wish to treat our customers. We do not get paid unless we find you a buyer and vendor care is a very important part of the service. Our intention is always to call you and sell your property but I understand the Sales Negotiator was taken ill unexpectedly so we had a delay wtihin the team. Please contact the office and ask for Jay who can assist you with any queries you may have. ...
May 11,2016
Minithumbdown
Jamie Dore
By: 'dismayed'
May 11,2016
1 people found
this helpful
DO NOT USE THIS COMPANY They are unprofessional, rude. I sold my property with Sell Simple it was supposed to be sold within 28 Days took 6 months of stress and trouble for me. How they can justify their fee is unbelievable they did nothing I did all the chasing, ringing and finding out information etc. They do not answer my calls or e-mails and when they do they are abrupt and rude. This sale was complexed and long but I did most things they agreed to reduce the fee to half but when comple...
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Was this helpful? Yes
Feb 25,2016
Minithumbdown
By: 'Eddie'
Feb 25,2016
3 people found
this helpful
Thought I would try the online approach but have found this company highly unprofessional from start to after I withdrew my property. Firstly, they put a high valuation saying that they have already followed up with buyers who would be interested in viewing at the price. A month later - no views and the feedback is that there is no-one looking. They pressurise you into using their conveyancer - which they claim is all part of the added value since they cover it in their (rather high) commi...
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Was this helpful? Yes
Feb 22,2016
Minithumbup
By: 'Shaman'
Feb 22,2016
1 people found
this helpful
Thank you for all your support with me purchasing my dream home. All I can say is that I have received professional service throughout my home buying process. Calls were answered and I was updated when I felt I needed to be. You have exceeded my expectations and the service was excellent. I will be recommending Sell Simple to anyone who asks me of good estate agent. Thanks again...
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Comment on agent fees
Excellent
Was this helpful? Yes
Feb 22,2016
Minithumbup
Jay Gibbs
By: 'Michael'
Feb 22,2016
1 people found
this helpful
I would like to mention how impressed and appreciative I am with the service from yourself. You have always been proffesional, extremely prompt and have kept me informed of progress very often. I moved house earlier this year and received a very different experience from them....
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Comment on agent fees
Fair for the excellent service I received
Was this helpful? Yes
Feb 19,2016
Minithumbup
Alice
By: 'J Healy'
Feb 19,2016
2 people found
this helpful
After having our house on the market with an increasingly disinterested estate agent (I've reviewed them separately!), we decided to check out Sell Simple on the advice of a friend who had had a positive experience. I was a little skeptical to be honest, particularly after we got the valuation back from them, but once they explained the rationale, we went ahead. Alice, our sales agent, was great to deal with. She was patient with all our queries and always came back quickly. We agreed the ...
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Comment on agent fees
Fees were in line with what I was expecting. Everything was clearly explained from the outset
Was this helpful? Yes
Feb 18,2016
Minithumbup
By: 'D & S Brophy'
Feb 18,2016
8 people found
this helpful
I genuinely normally hate writing reviews but I feel compelled to do it now. Everyone at Sell Simple, that myself and my wife dealt with during the sale of the family home, were amazing. The potential headache of the process was taken away from us and we are delighted with the results. They were on the end of the phone if we needed and treated us fairly and with respect. We felt like we were in control, yet we knew they were the experts. They were very clear from the beginning what they could ...
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Comment on agent fees
They were the best value we could find. Fact
Was this helpful? Yes
Feb 17,2016
Minithumbup
By: 'Joanne'
Feb 17,2016
9 people found
this helpful
To be honest, I wasn't sure what to expect with an online estate agent. I'm use to dealing with people, either face to face, or at least geographically local. However, Sell Simple have definitely exceeded my expectations. I first dealt with Kassandra and found her exceptional to be honest. I spoke to a few other guys after this (as Kassandra was on annual leave) and the majority of them were great. Of course, once things passed to the Sales Progression Team I was worried about losing that rappo...
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By: cormac
Feb 17, 2016
View all comments (1)
Dear Joanne, thank you so much for your positive feedback. It really helps and we appreciate it. I am glad our investment in staff and training has paid off for you and your family. Please do come back if you ever need to sell in the future! ...
Feb 16,2016
Minithumbup
Progression Department
By: 'Suzanne'
Feb 16,2016
4 people found
this helpful
What a pleasure it has been dealing with Sell Simple, such a refreshing change from the 'usual' agents. What was really lovely about them was that they made you feel comfortable and helped you with all sorts of issues. It had been a long time since I moved, some 20 years, so had forgotten most of what went on. I did't have to worry and between Zena and Angie they really helped get the house sorted. Thank you very much to you all....
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Comment on agent fees
Average fees
Was this helpful? Yes
By: Cormac
Feb 17, 2016
View all comments (1)
Thank you so much Suzanne for your positive review. We love hearing the positive feedback because it keeps us motivated to continue providing a five star service for our clients. The girls in progression are particularly dedicated to making sure once we find a buyer that your sale progresses efficiently to completion. Best wishes for your new home. ...
Feb 14,2016
Minithumbdown
Jamie Dore
By: 'ben'
Feb 14,2016
2 people found
this helpful
absolute joke from start to finish...promise the world bjut deliver nothing...they promise a sale within 28 days but 90 days later iam still unsold..how can they justify their ‚£3995 fee?...
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Was this helpful? Yes
Oct 04,2015
Minithumbdown
By: 'Sheila'
Oct 04,2015
1 people found
this helpful
We are a prospective buyer for a property priced at Oieo ‚£140k, we have offered ‚£140500. It has been a week and I have phoned to speak to Vinesh, every time. We have our house sold and we are looking to move out in 4 weeks time, Sell Simple have wasted a week of my time. They don't want to sell a house. Every time I have been told...
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Was this helpful? Yes
By: Cormac Henderson
Feb 17, 2016
View all comments (1)
Unfortunately this property has been sold quickly to another buyer but the vendor then had a personal family issue which resulted in them being unable to sell at this time. If this changes we will inform you on their behalf immediately. Apologies for the change in circumstances. ...
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Last updated at 10:29 AM 23/05/2016 by Phil Palm

Complaints Procedure

Please contact us at info@sellsimpleestateagency.com or speak to your current consultant.
Last updated at 10:29 AM 23/05/2016 by Phil Palm

Awards won by Sell Simple Estate Agency

Individual Branch Awards

London, CR0 6BA

Jay Gibbs - upload your photo Jay Gibbs
5 reviews

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Jay Gibbs - upload your photo Jay Gibbs
1 reviews

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Jamie Dore - upload your photo Jamie Dore
3 reviews

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Progression Department - upload your photo Progression Department
3 reviews

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Alice  - upload your photo Alice
7 reviews

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Zena Beri - upload your photo Zena Beri
0 reviews

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Zena Beri - upload your photo Zena Beri
1 reviews

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