Specialising in high quality homes to buy and to let in sought after locations throughout Oxford, Witney and the surrounding towns and villages. Established in 1998 our success and continued growth has come from attention to detail, a high quality portfolio of properties and, most importantly, from referrals from satisfied customers....show more
Specialising in high quality homes to buy and to let in sought after locations throughout Oxford, Witney and the surrounding towns and villages. Established in 1998 our success and continued growth has come from attention to detail, a high quality portfolio of properties and, most importantly, from referrals from satisfied customers.
As an independent multi-award winning lettings and estate agency we endeavour to provide a transparent, personal and professional property experience. Triple Gold winners at the Sunday Times Lettings Agency of the Year Awards we are proud to have the best letting and property management service in our size category not just in Oxford but also in the UK. Furthermore our Oxford estate agency has twice won awards for their service at the Sunday Times Estate Agency of the Year Awards.
Members of the ARLA, The Property Ombudsman, TDS, OFT
DO NOT LET WITH SCOTT FRASER!! If I could put minus stars I would!
We arrived with MULTIPLE breakages and damages including the bathroom window which only got fixed after 2 YEARS! Lived there for 2 years and only some maintenance failures and breakages (that were there ... read full review
“They are big time scammers. They loot people ......”
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1 Star Review
Oct 17,2023
By:
'tanya'
Oct 17,2023
Branch: Oxford, 77 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: OX3
Branch: Oxford, 77 London Road
Lettings (as a Tenant)
Postcode: OX3
0people found this helpful
They are big time scammers. They loot people in the name of cleaning charges. Please don’t connect with them at the time of letting your property and they indulge into unethical practices.
Had a terrible experience with Scott fraser... read full review
Paid for a parking place and couldn't get permit. I got defrauded by Scott Fraser.
Boris Bobev couldn't sort the permits and I end up paying lots of fines and I am not abşe to use parking space I paid for. Terrible.... read full review
These estate agents like Scott Fraser have little regard for the law when it comes to tenants. The law was changed recently to give tenants more rights and and a number or laws were brought in to stop discrimination. For example, you are not allowed ... read full review
The amount of issues I have encountered with Scott Fraser in the past year is ridiculous! Right from the very first day I was overcharged and spent a whole afternoon sorting out their mistake. It then took three months to receive actual clear answers about ... read full review
“Dreadful serviceWe decided to use Scott fras......”
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2 Star Review
Jun 13,2022
Tom
By:
'julia jones'
Jun 13,2022
Branch: Oxford, 38 Market Square
Services: Sales (as a Vendor)
Sold price: £505 Would you recommend?: No
Postcode: OX29
Branch: Oxford, 38 Market Square
Sales (as a Vendor)
Sold price: £505 Postcode: OX29
2people found this helpful
Dreadful service
We decided to use Scott fraser in witney to sell our property.
Tom mizzen was the agent.
We had a block booking of viewings the next day after placing on rightmove.
We had lots of interest and was told by Tom that a ... read full review
I would strongly advise against using this letting agent - we have just had a terrible time getting the deposit back following a student let for my son and 4 friends. The liabilities they were claiming for were totally ridiculous – this agency is either incompetent or ... read full review
I moved out of a property managed by Scott Fraser. The following happened:
1. Scott Fraser gave the incorrect keys to the approved cleaner that we hired to clean the flat after check-out, so the cleaners could not access and clean the flat.
2. We received the ... read full review
STAY AWAY
Scott Fraser is complicit in discrimination by landlords towards people on Universal Credit and other benefits. This is despicable and straightforwardly unlawful.... read full review
The worst agency you can find these days, honestly they will take your deposit everytime don´t bother cleaning or leaving the house in order they will take it anyway. They will make up excuses like "a neighbour told us your garden is in a ... read full review
“We've moved to Witney, thanks to Ellie at ScottFraser...”
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5 Star Review
May 14,2021
Ellie
By:
'Mark'
May 14,2021
Branch: Oxford, 38 Market Square
Services: Sales (as a Buyer)
Sold price: £595000 Would you recommend?: Yes
Postcode: OX28
Branch: Oxford, 38 Market Square
Sales (as a Buyer)
Sold price: £595000 Postcode: OX28
0people found this helpful
We've just moved into a lovely house in Witney, for which ScottFraser were the selling agents. We dealt with Ellie Fieldwick, from the first call to request a viewing all the way through to moving in. The process took far longer than expected, due to ... read full review
Branch: Oxford, 10 Lime Tree Mews
2 Lime Walk
Services: Lettings (as a Landlord)
Rent PCM: £755 Would you recommend?: Yes
Postcode: OX3
Branch: Oxford, 10 Lime Tree Mews
2 Lime Walk
Lettings (as a Landlord)
Rent PCM: £755 Postcode: OX3
0people found this helpful
My first time using Scott Fraser and I would highly recommend their services. Katie, Paige and all the Headington staff have been so professional and helpful throughout finding a tenant for my property.... read full review
Branch: Oxford, 77 London Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: OX3
Branch: Oxford, 77 London Road
Sales (as a Buyer)
Postcode: OX3
0people found this helpful
We used Scott Fraser as estate agents for our property sale and onward purchase in Headington, Oxford. The whole team was outstanding, but special recognition goes to Catherine Dernie, who managed the smooth running of the whole process. Both our transactions involved a lot of ... read full review
I thought it is super professional letting company aimed to high standards of customers' satisfaction... BUT IT IS NOTHING LIKE THAT!
I contacted them about property in which I had an interest, on their request filled in form and been absolutely ghosted and ignored from ... read full review
“Our experience with all of Scott Fraser but e......”
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5 Star Review
Nov 26,2020
Tom
By:
'Emma'
Nov 26,2020
Branch: Oxford, 38 Market Square
Services: Sales (as a Vendor)
Sold price: £310000 Would you recommend?: Yes
Postcode: OX28
Branch: Oxford, 38 Market Square
Sales (as a Vendor)
Sold price: £310000 Postcode: OX28
0people found this helpful
Our experience with all of Scott Fraser but especially Tom Mizen was genuinely incredible. Because of his advice and the very impressive photography services they use, we sold our house incredibly quickly for a really good price. We knew we needed to instruct Tom from ... read full review
Working together with the landlord in order to scam tenants into paying for damages that the tenant didn't do. Please stay away from this agency. My experience is from Oxford, property manager - Rosa Diliberto.... read full review
“My review is for all students and people who ......”
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1 Star Review
Jun 19,2020
By:
'Deborah'
Jun 19,2020
Branch: Oxford, 77 London Road
Services: Lettings (as a Tenant)
Rent PCM: £1600 Would you recommend?: Yes
Postcode: OX3
Branch: Oxford, 77 London Road
Lettings (as a Tenant)
Rent PCM: £1600 Postcode: OX3
0people found this helpful
My review is for all students and people who are renting from Scott Fraser. At the end of tenancy when you are required to leave the property as you found it. Try to have evidence of the standard and level cleaning you have done, if ... read full review
Excellent service. Tom Mizen emailed me back within 20 mins after speaking to the owners. Very efficient and courteous, thank you Tom.... read full review
“We recently moved out of 12 Rock Edge. We had......”
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1 Star Review
Jan 05,2020
By:
'Sophy'
Jan 05,2020
Branch: Oxford, 77 London Road
Services: Lettings (as a Tenant)
Rent PCM: £1350 Would you recommend?: No
Postcode: OX3
Branch: Oxford, 77 London Road
Lettings (as a Tenant)
Rent PCM: £1350 Postcode: OX3
2people found this helpful
We recently moved out of 12 Rock Edge. We had to terminate our contract prematurely. I cannot go into great details of issues but overall I would warn against renting this property via the current agents. The landlords take ages to repair issues, the house is ... read full review
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(1)
We’re sorry to hear you feel so dissatisfied with our service. We aim to act as a bridge between tenants & landlords to ensure both parties are happy, however the landlord will always have the final say on work on the property.
I’ve asked one of our team to contact you directly to discuss the points you have raised here. ...
“Exceptional from start to finish. Friendly st......”
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5 Star Review
Dec 04,2019
Adam
By:
'Sue'
Dec 04,2019
Branch: Oxford, 77 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: OX3
Branch: Oxford, 77 London Road
Sales (as a Vendor)
Postcode: OX3
0people found this helpful
Exceptional from start to finish. Friendly staff special thanks to Adam. Felt continually updated throughout the sale process, would highly recommend Scott Fraser.
Thank you!... read full review
We're in the process of moving in to our home now that we've recently agreed to rent through Scott Fraser. Sam has been helpful with facilitating this.... read full review
Branch: Oxford, 77 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: OX3
Branch: Oxford, 77 London Road
Sales (as a Vendor)
Postcode: OX3
0people found this helpful
Adam and all the team in the Headington office worked tirelessly to find me a suitable buyer in a short space of time. He is proactive and energetic instead of sitting back waiting for buyers to come along. Thank you Adam and all the others ... read full review
Branch: Oxford, 77 London Road
Services: Lettings (as a Tenant)
Rent PCM: £1300 Would you recommend?: Yes
Postcode: OX3
Branch: Oxford, 77 London Road
Lettings (as a Tenant)
Rent PCM: £1300 Postcode: OX3
0people found this helpful
I have been contacting Susanne in Headington branch for several needs in the flat, very happy with her excellent communication, quick and friendly responses. Very satisfied with her help.... read full review
Branch: Oxford, 77 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: OX3
Branch: Oxford, 77 London Road
Sales (as a Vendor)
Postcode: OX3
0people found this helpful
Adam did a very good job of steering the process, from initial contact through to completion, in a calm and confident manner. This was reassuring, given pre-Brexit jitters and current uncertainty. My calls were answered patiently and professionally. I thank Adam, and all the staff ... read full review
Branch: Oxford, 77 London Road
Services: Lettings (as a Tenant)
Rent PCM: £2000 Would you recommend?: No
Postcode: OX3
Branch: Oxford, 77 London Road
Lettings (as a Tenant)
Rent PCM: £2000 Postcode: OX3
6people found this helpful
The worst experience of my life with an Agency, Scott Fraser.
I was one of the tenants at 29 Peat Moors, Headington OX3 7HS.
My deposit was stolen, we gave in total 4000 pounds of deposit.
They said that there were spots on the wall which charged 40 ... read full review
View all comments
(1)
I agree, worst ever experience. Please stay away at all costs from renting through them. Getting anything done is a nightmare. Took months to get only inspection for repairs and then in the end refused. Very unhelpful and useless. ...
“Excellent Service both selling and buying...”
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5 Star Review
Jul 11,2018
By:
'Lyn'
Jul 11,2018
Branch: Oxford, 205a Banbury Road
Services: Sales (as a Vendor)
Sold price: £902000 Would you recommend?: Yes
Postcode: OX2
Branch: Oxford, 205a Banbury Road
Sales (as a Vendor)
Sold price: £902000 Postcode: OX2
0people found this helpful
Really excellent service. We both sold and bought a property through Scott Fraser Summertown Oxford. We received really personal service, including after hours and nothing was too much trouble for Oliver Saxton who handled all of this for us. We cannot recommend more highly.
Also ... read full review
From start to finish Scott Fraser have been a complete nightmare. When we were going through our application to rent, it took about 2 - 3 weeks for them to request the correct documentation from us before they got it right. It was a long and painful ... read full review
Unfortunately my experience with this company was poor to say the least, after we agreed to the initial valuation we were harassed, pressured to pay fees and ignored when concerns were raised over the marketing. Would not use again.... read full review
View all comments
(1)
Unfortunately we can't find a record on our database of you requesting a sales valuation. We also work on a no sale, no fee" basis therefore I can't understand how you were pressured to pay fees.
Obviously we want to get to the bottom of this and to help resolve the issues you've experienced, could you please contact me by email [email protected] and we can discuss this further. ...
“We have been extremely happy with Scott Fraser for the ......”
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5 Star Review
Jan 24,2018
Chris
By:
'Susan'
Jan 24,2018
Branch: Oxford, 205a Banbury Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: OX2
We have been extremely happy with Scott Fraser for the last seven years. They advised us in the selection and purchase of a house to rent out in Oxford, and assisted in the furnishing of the property for tenants. They have found excellent tenants over ... read full review
Comment on agent fees
We find their fees very reasonable, particularly given the checks and reports they send regularly, and the responsiveness of their service.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Awards won by Scott Fraser Lettings & Estate Agents
Regional Awards won by Scott Fraser Lettings & Estate Agents
Individual Branch Awards
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