Scott Fraser Lettings & Estate Agents
4.3/5, 161 reviews
85% recommended
85% lettings valuation accuracy
81% lettings fee satisfaction



Property Features

Specialising in high quality homes to buy and to let in sought after locations throughout Oxford, Witney and the surrounding towns and villages. Established in 1998 our success and continued growth has come from attention to detail, a high quality portfolio of properties and, most importantly, from referrals from satisfied customers.... show more Specialising in high quality homes to buy and to let in sought after locations throughout Oxford, Witney and the surrounding towns and villages. Established in 1998 our success and continued growth has come from attention to detail, a high quality portfolio of properties and, most importantly, from referrals from satisfied customers.

As an independent multi-award winning lettings and estate agency we endeavour to provide a transparent, personal and professional property experience. Triple Gold winners at the Sunday Times Lettings Agency of the Year Awards we are proud to have the best letting and property management service in our size category not just in Oxford but also in the UK. Furthermore our Oxford estate agency has twice won awards for their service at the Sunday Times Estate Agency of the Year Awards.

Members of the ARLA, The Property Ombudsman, TDS, OFT

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 85% 81% £400 £3,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 0 24 18 52 2 31 0 3 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA TPOS Lettings TPOS
Latest Properties

No Properties

“DO NOT LET WITH SCOTT FRASER!! If I could put......”

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Nov 09,2023
Minithumbdown
By: 'Emily'
Nov 09,2023
0 people found
this helpful
DO NOT LET WITH SCOTT FRASER!! If I could put minus stars I would! We arrived with MULTIPLE breakages and damages including the bathroom window which only got fixed after 2 YEARS! Lived there for 2 years and only some maintenance failures and breakages (that were there ...
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“They are big time scammers. They loot people ......”

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Oct 17,2023
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By: 'tanya'
Oct 17,2023
0 people found
this helpful
They are big time scammers. They loot people in the name of cleaning charges. Please don’t connect with them at the time of letting your property and they indulge into unethical practices. Had a terrible experience with Scott fraser...
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“Paid for a parking place and couldn't get per......”

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Sep 25,2023
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Boris
By: 'Gediz'
Sep 25,2023
0 people found
this helpful
Paid for a parking place and couldn't get permit. I got defrauded by Scott Fraser. Boris Bobev couldn't sort the permits and I end up paying lots of fines and I am not abşe to use parking space I paid for. Terrible....
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“These estate agents like Scott Fraser have li......”

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Aug 02,2023
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By: 'Anne'
Aug 02,2023
0 people found
this helpful
These estate agents like Scott Fraser have little regard for the law when it comes to tenants. The law was changed recently to give tenants more rights and and a number or laws were brought in to stop discrimination. For example, you are not allowed ...
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“STAY CLEAR OF SCOTT FRASER...”

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Jul 04,2022
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By: 'Vanessa'
Jul 04,2022
1 people found
this helpful
The amount of issues I have encountered with Scott Fraser in the past year is ridiculous! Right from the very first day I was overcharged and spent a whole afternoon sorting out their mistake. It then took three months to receive actual clear answers about ...
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“Dreadful serviceWe decided to use Scott fras......”

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Jun 13,2022
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Tom
By: 'julia jones'
Jun 13,2022
2 people found
this helpful
Dreadful service We decided to use Scott fraser in witney to sell our property. Tom mizzen was the agent. We had a block booking of viewings the next day after placing on rightmove. We had lots of interest and was told by Tom that a ...
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“Incompetent and/or fraudulent...”

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Jan 02,2022
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By: 'Stephen'
Jan 02,2022
3 people found
this helpful
I would strongly advise against using this letting agent - we have just had a terrible time getting the deposit back following a student let for my son and 4 friends. The liabilities they were claiming for were totally ridiculous – this agency is either incompetent or ...
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“I moved out of a property managed by Scott Fr......”

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Jul 21,2021
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By: 'Andrew'
Jul 21,2021
4 people found
this helpful
I moved out of a property managed by Scott Fraser. The following happened: 1. Scott Fraser gave the incorrect keys to the approved cleaner that we hired to clean the flat after check-out, so the cleaners could not access and clean the flat. 2. We received the ...
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“STAY AWAY...”

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Jun 08,2021
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By: 'Spottyfriend'
Jun 08,2021
0 people found
this helpful
STAY AWAY Scott Fraser is complicit in discrimination by landlords towards people on Universal Credit and other benefits. This is despicable and straightforwardly unlawful....
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“The worst agency you can find these days...”

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May 19,2021
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By: 'Federico Ortiz Santander'
May 19,2021
1 people found
this helpful
The worst agency you can find these days, honestly they will take your deposit everytime don´t bother cleaning or leaving the house in order they will take it anyway. They will make up excuses like "a neighbour told us your garden is in a ...
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“We've moved to Witney, thanks to Ellie at ScottFraser...”

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May 14,2021
Minithumbup
Ellie
By: 'Mark'
May 14,2021
0 people found
this helpful
We've just moved into a lovely house in Witney, for which ScottFraser were the selling agents. We dealt with Ellie Fieldwick, from the first call to request a viewing all the way through to moving in. The process took far longer than expected, due to ...
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“Lettings...”

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Apr 09,2021
Minithumbup
Katie
By: 'Tracy'
Apr 09,2021
0 people found
this helpful
My first time using Scott Fraser and I would highly recommend their services. Katie, Paige and all the Headington staff have been so professional and helpful throughout finding a tenant for my property....
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“Property sale and purchase...”

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Mar 09,2021
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Catherine
By: 'Howard Falcon-Lang'
Mar 09,2021
0 people found
this helpful
We used Scott Fraser as estate agents for our property sale and onward purchase in Headington, Oxford. The whole team was outstanding, but special recognition goes to Catherine Dernie, who managed the smooth running of the whole process. Both our transactions involved a lot of ...
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“Without the help of Tom Mizen I might never h......”

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Feb 16,2021
Minithumbup
Tom
By: 'JC'
Feb 16,2021
0 people found
this helpful
Without the help of Tom Mizen I might never have been able to purchase my lovely house! Thank you Tom for a job well done....
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“Thumbs down for you guys!...”

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Dec 28,2020
Minithumbdown
By: 'Alvydas'
Dec 28,2020
1 people found
this helpful
I thought it is super professional letting company aimed to high standards of customers' satisfaction... BUT IT IS NOTHING LIKE THAT! I contacted them about property in which I had an interest, on their request filled in form and been absolutely ghosted and ignored from ...
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“Our experience with all of Scott Fraser but e......”

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Nov 26,2020
Minithumbup
Tom
By: 'Emma'
Nov 26,2020
0 people found
this helpful
Our experience with all of Scott Fraser but especially Tom Mizen was genuinely incredible. Because of his advice and the very impressive photography services they use, we sold our house incredibly quickly for a really good price. We knew we needed to instruct Tom from ...
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“Scammers...”

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Oct 22,2020
Minithumbdown
By: 'Jane'
Oct 22,2020
1 people found
this helpful
Working together with the landlord in order to scam tenants into paying for damages that the tenant didn't do. Please stay away from this agency. My experience is from Oxford, property manager - Rosa Diliberto....
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“My review is for all students and people who ......”

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Jun 19,2020
Minithumbup
By: 'Deborah'
Jun 19,2020
0 people found
this helpful
My review is for all students and people who are renting from Scott Fraser. At the end of tenancy when you are required to leave the property as you found it. Try to have evidence of the standard and level cleaning you have done, if ...
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“Property Query...”

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Mar 24,2020
Minithumbup
Tom
By: 'Emma'
Mar 24,2020
0 people found
this helpful
Excellent service. Tom Mizen emailed me back within 20 mins after speaking to the owners. Very efficient and courteous, thank you Tom....
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“We recently moved out of 12 Rock Edge. We had......”

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Jan 05,2020
Minithumbdown
By: 'Sophy'
Jan 05,2020
2 people found
this helpful
We recently moved out of 12 Rock Edge. We had to terminate our contract prematurely. I cannot go into great details of issues but overall I would warn against renting this property via the current agents. The landlords take ages to repair issues, the house is ...
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By: Rory Woodhouse
Jan 13, 2020
View all comments (1)
We’re sorry to hear you feel so dissatisfied with our service. We aim to act as a bridge between tenants & landlords to ensure both parties are happy, however the landlord will always have the final say on work on the property. I’ve asked one of our team to contact you directly to discuss the points you have raised here. ...

“Exceptional from start to finish. Friendly st......”

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Dec 04,2019
Minithumbup
Adam
By: 'Sue'
Dec 04,2019
0 people found
this helpful
Exceptional from start to finish. Friendly staff special thanks to Adam. Felt continually updated throughout the sale process, would highly recommend Scott Fraser. Thank you!...
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“Professional...”

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Jun 14,2019
Minithumbup
Sam
By: 'Daniel'
Jun 14,2019
0 people found
this helpful
We're in the process of moving in to our home now that we've recently agreed to rent through Scott Fraser. Sam has been helpful with facilitating this....
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“Brilliant from start to finish...”

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May 11,2019
Minithumbup
Adam
By: 'Kay'
May 11,2019
0 people found
this helpful
Adam and all the team in the Headington office worked tirelessly to find me a suitable buyer in a short space of time. He is proactive and energetic instead of sitting back waiting for buyers to come along. Thank you Adam and all the others ...
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Comment on agent fees
The fees are comparable with all other agents
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“Great service, helpful, efficient, friendly, quick response...”

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Feb 22,2019
Minithumbup
By: 'Roshna'
Feb 22,2019
0 people found
this helpful
I have been contacting Susanne in Headington branch for several needs in the flat, very happy with her excellent communication, quick and friendly responses. Very satisfied with her help....
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Comment on agent fees
Excellent service
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“Calm hands in uncertain times...”

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Jan 28,2019
Minithumbup
Adam
By: 'DHW'
Jan 28,2019
0 people found
this helpful
Adam did a very good job of steering the process, from initial contact through to completion, in a calm and confident manner. This was reassuring, given pre-Brexit jitters and current uncertainty. My calls were answered patiently and professionally. I thank Adam, and all the staff ...
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Comment on agent fees
Fair
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“Stolen Deposit...”

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Oct 09,2018
Minithumbdown
By: 'Alicia'
Oct 09,2018
6 people found
this helpful
The worst experience of my life with an Agency, Scott Fraser. I was one of the tenants at 29 Peat Moors, Headington OX3 7HS. My deposit was stolen, we gave in total 4000 pounds of deposit. They said that there were spots on the wall which charged 40 ...
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By: Ash
Dec 21, 2019
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I agree, worst ever experience. Please stay away at all costs from renting through them. Getting anything done is a nightmare. Took months to get only inspection for repairs and then in the end refused. Very unhelpful and useless. ...

“Excellent Service both selling and buying...”

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Jul 11,2018
Minithumbup
By: 'Lyn'
Jul 11,2018
0 people found
this helpful
Really excellent service. We both sold and bought a property through Scott Fraser Summertown Oxford. We received really personal service, including after hours and nothing was too much trouble for Oliver Saxton who handled all of this for us. We cannot recommend more highly. Also ...
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Comment on agent fees
Fair
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“Crooks...”

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Mar 22,2018
Minithumbdown
By: 'Jose'
Mar 22,2018
6 people found
this helpful
From start to finish Scott Fraser have been a complete nightmare. When we were going through our application to rent, it took about 2 - 3 weeks for them to request the correct documentation from us before they got it right. It was a long and painful ...
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Comment on agent fees
Average
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“Unfortunately my experience with this company was poor to say ......”

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Feb 20,2018
Minithumbdown
By: 'Gems'
Feb 20,2018
2 people found
this helpful
Unfortunately my experience with this company was poor to say the least, after we agreed to the initial valuation we were harassed, pressured to pay fees and ignored when concerns were raised over the marketing. Would not use again....
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By: Rory Woodhouse
Feb 21, 2018
View all comments (1)
Unfortunately we can't find a record on our database of you requesting a sales valuation. We also work on a no sale, no fee" basis therefore I can't understand how you were pressured to pay fees. Obviously we want to get to the bottom of this and to help resolve the issues you've experienced, could you please contact me by email [email protected] and we can discuss this further. ...

“We have been extremely happy with Scott Fraser for the ......”

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Jan 24,2018
Minithumbup
Chris
By: 'Susan'
Jan 24,2018
0 people found
this helpful
We have been extremely happy with Scott Fraser for the last seven years. They advised us in the selection and purchase of a house to rent out in Oxford, and assisted in the furnishing of the property for tenants. They have found excellent tenants over ...
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Comment on agent fees
We find their fees very reasonable, particularly given the checks and reports they send regularly, and the responsiveness of their service.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Scott Fraser Lettings & Estate Agents

Regional Awards won by Scott Fraser Lettings & Estate Agents

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