“The sales side of the business is closing in ......”
1 Star Review
Mar 30,2023
By:
'Carol Rees'
Mar 30,2023
Branch: Derby, 4 St James Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DE6
Branch: Derby, 4 St James Street
Sales (Prospective customer)
Postcode: DE6
5
people found
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The sales side of the business is closing in April andi s it any wonder, what with them being hard to reach and never answering the phones or emails, qoting outrageous fees, as a potential seller I quickly learned I would be better of elsewhere, ...
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“Need to take accountability...”
2 Star Review
Aug 04,2022
By:
'Curtis-Rhys Richards'
Aug 04,2022
Branch: Derby, 4 St James Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: WS15
Branch: Derby, 4 St James Street
Lettings (Prospective customer)
Postcode: WS15
1
people found
this helpful
I think they should be advising landlords that no allowing tenants with fortnightly weekend visits is discrimination and completely unprofessional.
Secondly, they did not call me back to tell me that I had been declined and I was about to set off on a 5 hour ...
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1
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“Anna Edmund's and the team at Scargill Mann & Co....”
5 Star Review
Sep 15,2021
By:
'Chris Bagan'
Sep 15,2021
Branch: Derby, 4 St James Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE65
Branch: Derby, 4 St James Street
Lettings (as a Tenant)
Postcode: DE65
0
people found
this helpful
Anna Edmund's and the team at Scargill Mann & Co Derby were very professional,polite and willing to help in every way they could to make our move go through quickly and efficiently with the least amount of stress possible,Anna especially with the amount of ...
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“Excellent and professional service....”
5 Star Review
Apr 01,2021
By:
'Josie Martin'
Apr 01,2021
Branch: Derby, 4 St James Street
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: DE22
Branch: Derby, 4 St James Street
Lettings (as a Tenant)
Rent PCM: £525
Postcode: DE22
0
people found
this helpful
Professional service from the first contact with the team at Scargill Mann &co. The process to rent was efficient and quick.
I rented a house, which they managed, and issues reported were dealt with quickly and professionally. Unfortunately, I had to end my tenancy due ...
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“wanted to buy a house through the Matlock bra......”
1 Star Review
Feb 22,2021
By:
'angela'
Feb 22,2021
Branch: Matlock, 39 Dale Road
Services: Sales (Prospective customer)
Sold price: £160000
Would you recommend?: No
Postcode: DE4
Branch: Matlock, 39 Dale Road
Sales (Prospective customer)
Sold price: £160000
Postcode: DE4
5
people found
this helpful
wanted to buy a house through the Matlock branch but they missed me around endlessly and I see it eventually sold for far below my best offer, making me wonder if my offer was even put forward or if there was some nepotism going on ...
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5
people found
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“On the button, know the market, efficient and......”
5 Star Review
Jan 20,2021
By:
'Robin'
Jan 20,2021
Branch: Derby, 4 St James Street
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: TW11
Branch: Derby, 4 St James Street
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: TW11
0
people found
this helpful
On the button, know the market, efficient and effective, Holly is great! Don't need the full 20 words says it all!!...
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0
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“We have received a fantastic service from Hol......”
5 Star Review
Oct 05,2020
By:
'Jackie'
Oct 05,2020
Branch: Derby, 6 St. James Street
Services: Lettings (as a Tenant)
Rent PCM: £1295
Would you recommend?: Yes
Postcode: DE13
Branch: Derby, 6 St. James Street
Lettings (as a Tenant)
Rent PCM: £1295
Postcode: DE13
0
people found
this helpful
We have received a fantastic service from Holly and the team at the Derby Lettings office.
Prompt response to emails , phone calls and helped us to secure our rental....
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“Definitely a 5 star service on every occasio......”
5 Star Review
Jun 26,2020
By:
'Winston'
Jun 26,2020
Branch: Derby, 6 St. James Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE23
Branch: Derby, 6 St. James Street
Lettings (as a Tenant)
Postcode: DE23
0
people found
this helpful
Definitely a 5 star service on every occasion. Scargill Mann & Co are proficient and effective!
I would especially like to thank Anna Edmunds, for being Patient, very informative and totally professional, throughout the process of taking me from applicant to very happy tenant. I would definitely ...
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“Absolutely fabulous service and help.... I w......”
5 Star Review
Jun 16,2020
By:
'Claire'
Jun 16,2020
Branch: Derby, 6 St. James Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE4
Branch: Derby, 6 St. James Street
Lettings (as a Tenant)
Postcode: DE4
0
people found
this helpful
Absolutely fabulous service and help.... I would never have done this without holly at Derbys help support.
She is an absolute credit to the company ..... look after her...... I would give her a job tomorrow..... and thankyou.... xxx...
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0
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“Anna was very helpful & efficient with everyt......”
5 Star Review
May 21,2020
By:
'Jessica'
May 21,2020
Branch: Derby, 6 St. James Street
Services: Lettings (as a Tenant)
Rent PCM: £585
Would you recommend?: Yes
Postcode: DE65
Branch: Derby, 6 St. James Street
Lettings (as a Tenant)
Rent PCM: £585
Postcode: DE65
0
people found
this helpful
Anna was very helpful & efficient with everything! She answered all our questions and always got back to us quickly!
Holly was great in getting us started with our process with Anna and letting us know the details of the property...
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5 Star Review
May 20,2020
By:
'Chris'
May 20,2020
Branch: Derby, 6 St. James Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE24
Branch: Derby, 6 St. James Street
Lettings (as a Tenant)
Postcode: DE24
0
people found
this helpful
Holly was by far the most responsive, astute and engaging agent that we dealt with, over what was a time of upheaval and abnormality for the housing market due to coronavirus measures. When it felt like other agents were chasing their tails, Holly's conscientiousness and ...
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0
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“First class customer service from Holly Edmunds......”
5 Star Review
May 20,2020
By:
'Sarah'
May 20,2020
Branch: Derby, 6 St. James Street
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: DE6
Branch: Derby, 6 St. James Street
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: DE6
0
people found
this helpful
Unfortunately in March, our landlord gave us notice to move out of our home of 8 years and with the Covid-19 situation we were really struggling to find another property. We dealt with lots of estate agents during our two-month search and when we finally found ...
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“Holly has been fantastic with our move, anyth......”
5 Star Review
May 20,2020
By:
'Shannon'
May 20,2020
Branch: Derby, 6 St. James Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: DE5
Branch: Derby, 6 St. James Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: DE5
0
people found
this helpful
Holly has been fantastic with our move, anything we have needed she has been on it straight away and got us any answers we needed. Everything has been very professional yet so friendly. Due to having bad experiences with other agents we were so unsure ...
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“Very disappointed - a planned viewing was can......”
1 Star Review
Feb 03,2020
By:
'Simon'
Feb 03,2020
Branch: Matlock, 39 Dale Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DE4
Branch: Matlock, 39 Dale Road
Sales (Prospective customer)
Postcode: DE4
3
people found
this helpful
Very disappointed - a planned viewing was cancelled on the same day by the Estate Agent. A voicemail message was left, but this wasn't picked up until we arrived at the property (a 3 hour round trip) with no Estate Agent representative in attendance. To my ...
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3
people found
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5 Star Review
Mar 18,2019
By:
'Rory'
Mar 18,2019
Branch: Wirksworth, 37 St Johns Street
Services: Sales (as a Vendor)
Sold price: £222000
Would you recommend?: Yes
Postcode: DE4
Branch: Wirksworth, 37 St Johns Street
Sales (as a Vendor)
Sold price: £222000
Postcode: DE4
1
people found
this helpful
I would just like to thank Angela (& Sharron) at the Wirksworth office for their professionalism, patience and help with the sale of my property. The communication was great - ScargillMann told me more about what was happening than my solicitor. They liaised with my buyer ...
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1
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“They do not protect Deposits...”
1 Star Review
Dec 19,2018
By:
'Anoop,'
Dec 19,2018
Branch: Derby, 4 St James Street
Services: Lettings (as a Tenant)
Rent PCM: £770
Would you recommend?: Yes
Postcode: DE23
Branch: Derby, 4 St James Street
Lettings (as a Tenant)
Rent PCM: £770
Postcode: DE23
5
people found
this helpful
I made the mistake of renting a house in Littleover for £770pcm from these thieves for 2 years putting up with 22 concurrent days without heating that I had to get the council involved, and 8 concurrent days without a working toilet on a previous occasion - which ...
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5
people found
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“I cannot thank these people named Jo and Elaine in ......”
5 Star Review
Dec 14,2018
By:
'Patricia'
Dec 14,2018
Branch: Burton on Trent, 1 Lichfield Street
Services: Sales (as a Buyer)
Sold price: £57000
Would you recommend?: Yes
Postcode: DE15
Branch: Burton on Trent, 1 Lichfield Street
Sales (as a Buyer)
Sold price: £57000
Postcode: DE15
0
people found
this helpful
I cannot thank these people named Jo and Elaine in Burton On Trent for doing such a great job. I would recommend these agents for selling or buying 100%
They kept me informed before I needed to phone. They were absolutely full on with notifying and ...
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Comment on agent fees
I wa a buyer, so cannot comment on this question.
0
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1 Star Review
Nov 30,2018
By:
'Deaglan'
Nov 30,2018
Branch: Derby, 4 St James Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: DE21
Branch: Derby, 4 St James Street
Lettings (as a Landlord)
Postcode: DE21
3
people found
this helpful
Scargill Mann & Co should be avoided at all costs. I let them manage my rental property. They never dealt with any of my tenants problems. They were shockingly bad at communicating with both the tenants and myself. A complete waste of a monthly fee. AVOID!!!...
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Comment on agent fees
Way too much for doing nothing!!!
3
people found
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1 Star Review
Sep 28,2018
By:
'Laurie'
Sep 28,2018
Branch: Derby, 4 St James Street
Services: Sales (as a Buyer)
Sold price: £600000
Would you recommend?: No
Postcode: DE21
Branch: Derby, 4 St James Street
Sales (as a Buyer)
Sold price: £600000
Postcode: DE21
3
people found
this helpful
I didn't think estate agents were allowed to photoshop photos...I think that's illegal isn't it? Anyway, we were looking for a house with open fires (I have wanted them since I was a girl) and viewed a house with loads of fireplaces. The photos ...
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3
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“Rarely answer the phone...”
1 Star Review
May 29,2018
By:
'Treacle21'
May 29,2018
Branch: Derby, 4 St James Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: DE7
Branch: Derby, 4 St James Street
Sales (as a Buyer)
Postcode: DE7
2
people found
this helpful
The Derby branch very rarely answer the phone. I have called on numerous occasions over the past month and they answer around 1 in 10 calls. In addition, when I put an offer in for a property they did not call me to tell me it had ...
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Comment on agent fees
N/A
2
people found
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1 Star Review
Apr 27,2018
By:
'Tenant'
Apr 27,2018
Branch: Derby, 4 St James Street
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: DE56
Branch: Derby, 4 St James Street
Lettings (as a Tenant)
Rent PCM: £750
Postcode: DE56
3
people found
this helpful
They treat their tenants like they are something that have just scraped off of the bottom of their shoes. Absolutely shocking the way they bully their tenants. We ended up having to change the locks to stop them coming in as and when they wanted. ...
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Comment on agent fees
Bad. They will try to change you when your contract ends to renew it. Do not pay, contracts go onto a periodic contract for free by law!
3
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“Myself and my partner rented a property through the Agent ......”
1 Star Review
May 27,2016
By:
'Emma,'
May 27,2016
Branch: Derby, 4 St James Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE72
Branch: Derby, 4 St James Street
Lettings (as a Tenant)
Postcode: DE72
13
people found
this helpful
Myself and my partner rented a property through the Agent Scargill Mann and co' I wish to highlight the poor service we have experience in particular, when we vacated the property. The agent conducted a final inspection as per our agreement, which I attended. We ...
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Comment on agent fees
Bad
13
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“Avoid Scargill Mann at all costs!....They have young inexperienced ......”
1 Star Review
Nov 11,2014
By:
'sarah'
Nov 11,2014
Branch: Derby, 4 St James Street
Services: Sales (as a Vendor)
Sold price: £140000
Would you recommend?: No
Postcode: DE1
Branch: Derby, 4 St James Street
Sales (as a Vendor)
Sold price: £140000
Postcode: DE1
11
people found
this helpful
Avoid Scargill Mann at all costs!....
They have young inexperienced office staff who have no real knowledge of the property market and or the ins and outs of sales and procedures etc.
Can be difficult to get through to anyone on the phones and twice ...
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11
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“Incredibly unprofessional.We had booked through Scargill & Mann to view 3 ......”
1 Star Review
Jul 17,2014
By:
'Dan'
Jul 17,2014
Branch: Derby, 4 St James Street
Services: Lettings (Prospective customer)
Rent PCM: £495
Would you recommend?: No
Postcode: DE22
Branch: Derby, 4 St James Street
Lettings (Prospective customer)
Rent PCM: £495
Postcode: DE22
6
people found
this helpful
Incredibly unprofessional.
We had booked through Scargill & Mann to view 3 properties in Derby. Not one thing went smoothly during this viewing. So much so that we didn't even view any of the properties.
The first two properties were apartments, both in the same block. So ...
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6
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“Please avoid this letting agent.Prior to moving out the ......”
1 Star Review
Mar 20,2014
By:
'A'
Mar 20,2014
Branch: Derby, 4 St James Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE1
Branch: Derby, 4 St James Street
Lettings (as a Tenant)
Postcode: DE1
9
people found
this helpful
Please avoid this letting agent.
Prior to moving out the agent showed two prospective tenants around the flat. On the first occasion I had been away from the flat for a week and returned to find the flat unlocked. It had therefore been left unlocked ...
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What agent could do to change your mind?
I think the best way this agent could improve is either by shutting down or employing decent staff
Attached Filesnbsp;
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“Terrible. Repairs were either not done at all (leaking roof ......”
1 Star Review
Jan 08,2014
By:
'Mushu'
Jan 08,2014
Branch: Derby, 4 St James Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE22
Branch: Derby, 4 St James Street
Lettings (as a Tenant)
Postcode: DE22
4
people found
this helpful
Terrible. Repairs were either not done at all (leaking roof for two whole years) or done very shoddily and reluctantly. Despite inspecting my property every couple of months and finding no problems, indeed complimenting me on the excellent state I kept the house in, they ...
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What agent could do to change your mind?
If the agent had repaid me for being a good tenant by a) doing repairs when necessary and to a good standard b) repaid a fair proportion of the deposit I would feel like I had been treated fairly.
Attached Filesnbsp;
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“The agent took over my property from the previous letting ......”
1 Star Review
Nov 10,2013
By:
'Scott'
Nov 10,2013
Branch: Derby, 4 St James Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE1
Branch: Derby, 4 St James Street
Lettings (as a Tenant)
Postcode: DE1
5
people found
this helpful
The agent took over my property from the previous letting company. The service was awful, maintenance either never happened or took months. We had leaking windows and damp, and it took a month to have our heating system replaced after it broke down eight times. ...
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What agent could do to change your mind?
Provide basic service, like answering client emails and taking good care of your properties.
Attached Filesnbsp;
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“I am totally disappointed with this letting agent. All of ......”
1 Star Review
Mar 12,2013
By:
'Dr'
Mar 12,2013
Branch: Derby, 4 St James Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE24
Branch: Derby, 4 St James Street
Lettings (as a Tenant)
Postcode: DE24
8
people found
this helpful
I am totally disappointed with this letting agent. All of what they are looking for is taking money with extremely poor service. The communication was always terrible and to get to the person you need to speak with you have to put some time. After ...
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people found
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