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Scargill Mann & Co

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“ Avoid at all costs!... ”

Apr 27,2018
Minithumbdown
By: 'Tenant'
Apr 27,2018
0 people found
this helpful
They treat their tenants like they are something that have just scraped off of the bottom of their shoes. Absolutely shocking the way they bully their tenants. We ended up having to change the locks to stop them coming in as and when they wanted. ...
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Comment on agent fees
Bad. They will try to change you when your contract ends to renew it. Do not pay, contracts go onto a periodic contract for free by law!
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May 27,2016
Minithumbdown
By: 'Emma, Derby'
May 27,2016
9 people found
this helpful
Myself and my partner rented a property through the Agent Scargill Mann and co' I wish to highlight the poor service we have experience in particular, when we vacated the property. The agent conducted a final inspection as per our agreement, which I attended. We ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Richard
Apr 20, 2018
View all comments (1)
Would agree, the service from Scargill Mann has been atrocious (except for Ian who checks the property every 3 months, he's been a gem) - I've been waiting a week now for any contact at all after final inspection. They're incredibly landlord - centric, haven't given me any help at all, and here I am waiting for £1,000 to be returned. ...
Nov 11,2014
Minithumbdown
By: 'sarah'
Nov 11,2014
8 people found
this helpful
Avoid Scargill Mann at all costs!.... They have young inexperienced office staff who have no real knowledge of the property market and or the ins and outs of sales and procedures etc. Can be difficult to get through to anyone on the phones and twice ...
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Jul 17,2014
Minithumbdown
By: 'Dan'
Jul 17,2014
3 people found
this helpful
Incredibly unprofessional. We had booked through Scargill & Mann to view 3 properties in Derby. Not one thing went smoothly during this viewing. So much so that we didn't even view any of the properties. The first two properties were apartments, both in the same block. ...
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Mar 20,2014
Minithumbdown
By: 'A very unhappy tenant'
Mar 20,2014
6 people found
this helpful
Please avoid this letting agent. Prior to moving out the agent showed two prospective tenants around the flat. On the first occasion I had been away from the flat for a week and returned to find the flat unlocked. It had therefore been left unlocked ...
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What agent could do to change your mind?
I think the best way this agent could improve is either by shutting down or employing decent staff
Attached Files
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Jan 08,2014
Minithumbdown
By: 'Mushu'
Jan 08,2014
2 people found
this helpful
Terrible. Repairs were either not done at all (leaking roof for two whole years) or done very shoddily and reluctantly. Despite inspecting my property every couple of months and finding no problems, indeed complimenting me on the excellent state I kept the house in, they ...
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What agent could do to change your mind?
If the agent had repaid me for being a good tenant by a) doing repairs when necessary and to a good standard b) repaid a fair proportion of the deposit I would feel like I had been treated fairly.
Attached Files
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Nov 10,2013
Minithumbdown
By: 'Scott'
Nov 10,2013
3 people found
this helpful
The agent took over my property from the previous letting company. The service was awful, maintenance either never happened or took months. We had leaking windows and damp, and it took a month to have our heating system replaced after it broke down eight times. ...
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What agent could do to change your mind?
Provide basic service, like answering client emails and taking good care of your properties.
Attached Files
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Mar 12,2013
Minithumbdown
By: 'Dr Shyha'
Mar 12,2013
6 people found
this helpful
I am totally disappointed with this letting agent. All of what they are looking for is taking money with extremely poor service. The communication was always terrible and to get to the person you need to speak with you have to put some time. After ...
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Ashbourne
8 Market Place, Ashbourne DE6 1ES
(0)
Burton on Trent
1 Lichfield Street, Burton on Trent DE14 3QZ
(0)
Derby
4 St. James Street, Derby DE1 1RL
(8)
show all branches (6)
Matlock
39 Dale Road, Matlock DE4 3LT
(0)
Tutbury
42b Bridge Street, Tutbury DE13 9LZ
(0)
Wirksworth
37 St. John's Street, Wirksworth DE4 4DS
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