Scargill Mann & Co
2.7/5, 24 reviews
46% recommended
33% lettings valuation accuracy
55% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 33% 55% £495 £1,295
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 8 6 1 1 1 2 0 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“wanted to buy a house through the Matlock bra......”

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Feb 22,2021
Minithumbdown
By: 'angela'
Feb 22,2021
0 people found
this helpful
wanted to buy a house through the Matlock branch but they missed me around endlessly and I see it eventually sold for far below my best offer, making me wonder if my offer was even put forward or if there was some nepotism going on ...
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“On the button, know the market, efficient and......”

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Jan 20,2021
Minithumbup
By: 'Robin'
Jan 20,2021
0 people found
this helpful
On the button, know the market, efficient and effective, Holly is great! Don't need the full 20 words says it all!!...
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“We have received a fantastic service from Hol......”

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Oct 05,2020
Minithumbup
By: 'Jackie'
Oct 05,2020
0 people found
this helpful
We have received a fantastic service from Holly and the team at the Derby Lettings office. Prompt response to emails , phone calls and helped us to secure our rental....
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“Definitely a 5 star service on every occasio......”

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Jun 26,2020
Minithumbup
By: 'Winston'
Jun 26,2020
0 people found
this helpful
Definitely a 5 star service on every occasion. Scargill Mann & Co are proficient and effective! I would especially like to thank Anna Edmunds, for being Patient, very informative and totally professional, throughout the process of taking me from applicant to very happy tenant. I would definitely ...
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“Absolutely fabulous service and help.... I w......”

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Jun 16,2020
Minithumbup
By: 'Claire'
Jun 16,2020
0 people found
this helpful
Absolutely fabulous service and help.... I would never have done this without holly at Derbys help support. She is an absolute credit to the company ..... look after her...... I would give her a job tomorrow..... and thankyou.... xxx...
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“Anna was very helpful & efficient with everyt......”

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May 21,2020
Minithumbup
By: 'Jessica'
May 21,2020
0 people found
this helpful
Anna was very helpful & efficient with everything! She answered all our questions and always got back to us quickly! Holly was great in getting us started with our process with Anna and letting us know the details of the property...
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“Fantastic service...”

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May 20,2020
Minithumbup
By: 'Chris'
May 20,2020
0 people found
this helpful
Holly was by far the most responsive, astute and engaging agent that we dealt with, over what was a time of upheaval and abnormality for the housing market due to coronavirus measures. When it felt like other agents were chasing their tails, Holly's conscientiousness and ...
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“First class customer service from Holly Edmunds......”

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May 20,2020
Minithumbup
By: 'Sarah'
May 20,2020
0 people found
this helpful
Unfortunately in March, our landlord gave us notice to move out of our home of 8 years and with the Covid-19 situation we were really struggling to find another property. We dealt with lots of estate agents during our two-month search and when we finally found ...
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“Holly has been fantastic with our move, anyth......”

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May 20,2020
Minithumbup
By: 'Shannon'
May 20,2020
0 people found
this helpful
Holly has been fantastic with our move, anything we have needed she has been on it straight away and got us any answers we needed. Everything has been very professional yet so friendly. Due to having bad experiences with other agents we were so unsure ...
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“Very disappointed - a planned viewing was can......”

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Feb 03,2020
Minithumbdown
By: 'Simon'
Feb 03,2020
2 people found
this helpful
Very disappointed - a planned viewing was cancelled on the same day by the Estate Agent. A voicemail message was left, but this wasn't picked up until we arrived at the property (a 3 hour round trip) with no Estate Agent representative in attendance. To my ...
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“Sale of my property...”

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Mar 18,2019
Minithumbup
By: 'Rory'
Mar 18,2019
1 people found
this helpful
I would just like to thank Angela (& Sharron) at the Wirksworth office for their professionalism, patience and help with the sale of my property. The communication was great - ScargillMann told me more about what was happening than my solicitor. They liaised with my buyer ...
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“They do not protect Deposits...”

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Dec 19,2018
Minithumbup
By: 'Anoop,'
Dec 19,2018
3 people found
this helpful
I made the mistake of renting a house in Littleover for £770pcm from these thieves for 2 years putting up with 22 concurrent days without heating that I had to get the council involved, and 8 concurrent days without a working toilet on a previous occasion - which ...
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“I cannot thank these people named Jo and Elaine in ......”

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Dec 14,2018
Minithumbup
By: 'Patricia'
Dec 14,2018
0 people found
this helpful
I cannot thank these people named Jo and Elaine in Burton On Trent for doing such a great job. I would recommend these agents for selling or buying 100% They kept me informed before I needed to phone. They were absolutely full on with notifying and ...
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Comment on agent fees
I wa a buyer, so cannot comment on this question.
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By: Alison Bates
Dec 14, 2018
View all comments (1)
Many thanks for your lovely review. It makes our job worthwhile when we read these. All the very Best Scargill Mann & Co Burton upon trent ...

“Terrible Service...”

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Nov 30,2018
Minithumbdown
By: 'Deaglan'
Nov 30,2018
1 people found
this helpful
Scargill Mann & Co should be avoided at all costs. I let them manage my rental property. They never dealt with any of my tenants problems. They were shockingly bad at communicating with both the tenants and myself. A complete waste of a monthly fee. AVOID!!!...
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Comment on agent fees
Way too much for doing nothing!!!
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“Legal?...”

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Sep 28,2018
Minithumbdown
By: 'Laurie'
Sep 28,2018
2 people found
this helpful
I didn't think estate agents were allowed to photoshop photos...I think that's illegal isn't it? Anyway, we were looking for a house with open fires (I have wanted them since I was a girl) and viewed a house with loads of fireplaces. The photos ...
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“Rarely answer the phone...”

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May 29,2018
Minithumbdown
By: 'Treacle21'
May 29,2018
2 people found
this helpful
The Derby branch very rarely answer the phone. I have called on numerous occasions over the past month and they answer around 1 in 10 calls. In addition, when I put an offer in for a property they did not call me to tell me it had ...
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Comment on agent fees
N/A
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“Avoid at all costs!...”

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Apr 27,2018
Minithumbdown
By: 'Tenant'
Apr 27,2018
3 people found
this helpful
They treat their tenants like they are something that have just scraped off of the bottom of their shoes. Absolutely shocking the way they bully their tenants. We ended up having to change the locks to stop them coming in as and when they wanted. ...
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Comment on agent fees
Bad. They will try to change you when your contract ends to renew it. Do not pay, contracts go onto a periodic contract for free by law!
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“Myself and my partner rented a property through the Agent ......”

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May 27,2016
Minithumbdown
By: 'Emma,'
May 27,2016
13 people found
this helpful
Myself and my partner rented a property through the Agent Scargill Mann and co' I wish to highlight the poor service we have experience in particular, when we vacated the property. The agent conducted a final inspection as per our agreement, which I attended. We ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Richard
Apr 20, 2018
View all comments (1)
Would agree, the service from Scargill Mann has been atrocious (except for Ian who checks the property every 3 months, he's been a gem) - I've been waiting a week now for any contact at all after final inspection. They're incredibly landlord - centric, haven't given me any help at all, and here I am waiting for £1,000 to be returned. ...

“Avoid Scargill Mann at all costs!....They have young inexperienced ......”

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Nov 11,2014
Minithumbdown
By: 'sarah'
Nov 11,2014
11 people found
this helpful
Avoid Scargill Mann at all costs!.... They have young inexperienced office staff who have no real knowledge of the property market and or the ins and outs of sales and procedures etc. Can be difficult to get through to anyone on the phones and twice ...
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“Incredibly unprofessional.We had booked through Scargill & Mann to view 3 ......”

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Jul 17,2014
Minithumbdown
By: 'Dan'
Jul 17,2014
6 people found
this helpful
Incredibly unprofessional. We had booked through Scargill & Mann to view 3 properties in Derby. Not one thing went smoothly during this viewing. So much so that we didn't even view any of the properties. The first two properties were apartments, both in the same block. So ...
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“Please avoid this letting agent.Prior to moving out the ......”

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Mar 20,2014
Minithumbdown
By: 'A'
Mar 20,2014
9 people found
this helpful
Please avoid this letting agent. Prior to moving out the agent showed two prospective tenants around the flat. On the first occasion I had been away from the flat for a week and returned to find the flat unlocked. It had therefore been left unlocked ...
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What agent could do to change your mind?
I think the best way this agent could improve is either by shutting down or employing decent staff
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“Terrible. Repairs were either not done at all (leaking roof ......”

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Jan 08,2014
Minithumbdown
By: 'Mushu'
Jan 08,2014
4 people found
this helpful
Terrible. Repairs were either not done at all (leaking roof for two whole years) or done very shoddily and reluctantly. Despite inspecting my property every couple of months and finding no problems, indeed complimenting me on the excellent state I kept the house in, they ...
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What agent could do to change your mind?
If the agent had repaid me for being a good tenant by a) doing repairs when necessary and to a good standard b) repaid a fair proportion of the deposit I would feel like I had been treated fairly.
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“The agent took over my property from the previous letting ......”

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Nov 10,2013
Minithumbdown
By: 'Scott'
Nov 10,2013
5 people found
this helpful
The agent took over my property from the previous letting company. The service was awful, maintenance either never happened or took months. We had leaking windows and damp, and it took a month to have our heating system replaced after it broke down eight times. ...
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What agent could do to change your mind?
Provide basic service, like answering client emails and taking good care of your properties.
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“I am totally disappointed with this letting agent. All of ......”

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Mar 12,2013
Minithumbdown
By: 'Dr'
Mar 12,2013
8 people found
this helpful
I am totally disappointed with this letting agent. All of what they are looking for is taking money with extremely poor service. The communication was always terrible and to get to the person you need to speak with you have to put some time. After ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:12 PM 28/01/2019 by allAgents

Awards won by Scargill Mann & Co

Individual Branch Awards

Derby, DE1


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